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User Manual
- User Manual - (English, French, Spanish)
- Installation instructions - (English)
- Quick Guide - (English)
- Dishwasher Components
- Dishwasher Features and Options
- Dishware Materials
- Preparing and Loading the Dishware
- Adding Detergent and Rinse Agent
- Operating the Dishwasher
- Care and Maintenance
- Self Help
Table of contents
USE AND CARE MANUAL for Dishwasher
Dishwasher Components
CAUTION
It is highly recommended for the end use consumer to become familiar with the procedure to shut off the incoming water supply and the procedure to shut off the incoming power supply. See the Installation Instructions or speak with your installer for more information.
Dishwasher Features and Options
AVS™ Noise Reduction System: A two-pump motor system, the Suspension Motor™, and triple insulation make this dishwasher one of the quietest in North America.
Stainless Steel TALLTUB™: A rust-free, hygienic interior surface with a lifetime warranty.
Nylon Coated Racks: Eliminate cuts and nicks, and have a five-year warranty.
Flow-Through Heater™: Heats water to a temperature of up to 161°F.
Condensation Drying: A high temperature final rinse, a low temperature stainless steel tub, and the sheeting action of a rinse agent result in drying that is hygienic, energy efficient, and economical.
SENSOTRONIC™ Water Condition Monitor: Checks water condition and decides whether a second fresh water fill is necessary.
Filter System: Three filters ensure distribution of clean water and protect the main pump and the drain pump from foreign material.
Water Shut-Off: A safety feature that stops the flow of incoming water, if water is detected in the base of the dishwasher.
Dishware Materials
NOTE: Before using your dishwasher for the first time, check the information in this section. Some items are not dishwasher safe and should be hand-washed; others require special loading. Contact the item’s manufacturer if you are unsure about the item’s dishwasher suitability.
Recommended
Aluminum: Colored anodized aluminum may fade over time. Minerals in your water may cause the aluminum to darken or spot. This can usually be removed by using a soap-filled steel wool pad.
China, Crystal, Stoneware: Some hand-painted pieces may discolor, fade, or spot. Hand-wash these pieces. Position fragile glassware so that it will not topple over or contact other pieces during the wash cycle.
Glass: Milk glass may yellow.
Non-Stick Coatings: Apply a light coating of vegetable oil to non-stick surfaces after drying.
Plastics: Make sure the piece is dishwasher safe.
Stainless Steel, Sterling Silver, and Silver Plate: Place these pieces so that they do not contact dissimilar metals.
Not Recommended
Acrylic: Crazing (small cracks throughout the acrylic) may occur.
Adhesive-Joined Pieces: Adhesives that join materials such as plastic, wood, bone, steel copper, tin, etc. may loosen.
Bone-Handled Utensils: Handles may separate.
Iron: Iron will rust. Hand-wash and dry immediately.
Non-Dishware Items: Your dishwasher is intended for use in cleaning ONLY standard household dishware and kitchenware.
Pewter, Brass, Bronze: Pewter will tarnish. Hand-wash and dry immediately.
Tin: Tin will rust. Hand-wash and dry immediately.
Wood: Wooden bowls, wooden utensils, and wood-handled utensils can crack, warp, and lose their finish.
Preparing and Loading the Dishware
Dishware Preparation
Do not pre-wash items having loosely-attached soiling.
Remove large food particles, bones, seeds, toothpicks, and excessive grease.
Items having burned-on, baked-on or starchy soils may require pre-treatment.
Loading the Dishwasher
CAUTION
To avoid dishwasher damage, do not load the dishwasher with objects such as paper products, plastic bags, packing materials, or anything other than normal dishware and kitchenware. Do not load the dishwasher with anything other than dishwasher-safe dishware and kitchenware.
Check the Materials section of this manual if you are unsure about an item’s dishwasher suitability.
Load only dishwasher-safe items into the dishwasher.
Load dishes in the dishwasher racks so that the insides of bowls, pots, and pans are facing the spray arms. Avoid nesting and contact points between dishes.
Separate items of dissimilar metals.
NOTE: Make sure items do not protrude through the bottom of the racks and block the spray arms.
Loading the Top Rack
Figures 1 and 2 show typical mixed loads for the top rack.
Top Rack Accessories
Top Rack Flip Tines
Flip Tines fold down to make loading the racks easier in Figure 3 some instances.
Grasp the tines as shown in Figure 3 and fold the tines downward.
When the top rack is loaded, push it into the dishwasher.
NOTE: When pushing the top rack into the dishwasher, push it until it stops against the back of the tub so the top rack spray arm will connect to the water supply.
Top Rack Height Adjustment (models SHX36L, SHE42L and SHX43C only)
Remove the empty upper rack by pulling it out of the dishwasher to the point that it can be lifted upward, as shown in Figure 4.
Pull the rack outward and up until the rollers are completely free of the roller guides.
Re-insert the rack with the other set of rollers on the roller guides, as shown in Figure 5.
Loading the Bottom Rack
Place large items in the bottom rack. Load pots and pans upside-down. Figures 6 and 7 show typical mixed loads for the bottom rack.
Loading Extra Tall Items
If an item is too tall to be placed into the bottom rack even with the top rack in the raised position,
Remove the empty top rack by pulling it out of the dishwasher until it stops rolling.
Pull the front of the rack upward and outward until the rollers are completely free of the roller guides. Set the top rack aside.
Push the roller guides back into the dishwasher.
Insert the Extra Tall Item Sprinkler into the top rack spray outlet and turn the sprinkler clockwise to lock it into position as shown in Figure 8.
NOTE: Keep the vent on the tub’s right side clear by placing tall items such as plastic cutting boards and tall baking sheets on the bottom rack's left side, center, or back.
Place your extra tall item(s) in the bottom rack as shown in Figure 9.
CAUTION
To avoid dishwasher damage, do not reinstall the top rack without removing the extra tall item sprinkler. Do not reinstall the top rack with the sprinkler installed.
To remove the sprinkler and return the dishwasher to its normal condition:
1. Turn the sprinkler counterclockwise and remove it.
2. Retrieve the top rack.
3. Tilt the top rack upwards and position the top rack rollers onto the roller guides.
4. Continue pushing the top rack until the rollers are on the guide.
5. Push the top rack into the dishwasher.
Loading the Silverware Basket
CAUTION
The sharp points and edges of knives and other sharp utensils can cause serious injuries. Load knives and other sharp utensils with sharp points and edges down. Do not allow children to handle or play near knives and sharp utensils.
Keep children away from knives and other sharp utensils.
NOTE: The silverware basket tops can be folded up to accommodate large or oddly-shaped items.
With the silverware basket tops down, load the silverware basket following the patterns suggested in Figure 10. Place knives with their handles up, and forks and spoons with their handles down.
If large or oddly-shaped items are to be loaded into the silverware basket with the tops up, load the items so that they do not nest together. Load knives and sharp utensils with their handles up.
Adding Detergent and Rinse Agent
Detergent
CAUTION
To avoid dishwasher damage, do not use hand dishwashing products in your dishwasher.
Use only detergent specifically designed for dishwashers. For best results, use fresh powdered dishwashing detergent.
This dishwasher uses less water so you need to use less detergent. With soft water, 1 tablespoon (15ml) of detergent will clean most loads. The detergent dispenser cup has lines that measure detergent to 1 tablespoon (15ml) and 1.75 tablespoons (25ml). 3 tablespoons (45ml) of detergent will completely fill the detergent dispenser cup.
CAUTION
To avoid dishware damage, do not use too much detergent if your water supply is soft. Using too much detergent in soft water may cause etching in glassware.
NOTE: If you do not know the hardness of your water supply, use 15ml of detergent. Increase the amount of detergent, if necessary, to the least amount required to get your dishware and kitchenware clean.
Use the measuring lines in the detergent dispenser cup as a guide to measure the amount of detergent recommended in Table 1.
Filling the Detergent Dispenser
Fill the dispenser cup as recommend in Table 1. (See Figure 11 for additional information.)
To close, slide the detergent dispenser cover in the direction shown in Figure 12 and press it down firmly so the cover snaps shut.
Figure 11
• Use fresh powdered detergent for best results
• 1 tablespoon will clean most loads
• 3 tablespoons Max, do not overfill
• When using detergent tabs, lay them flat to avoid contact with the cover
Figure 12
To open the detergent dispenser cover, press the blue release tab in the direction shown in Figure 13. Pressing down on the release tab will not open the cover.
Figure 13
• If you should need to open the cover
• Push the blue button in (NOT DOWN)
Rinse Agents
To achieve proper drying, always use a liquid rinse agent, even if your detergent contains a rinse agent or drying additive.
Rinse Agent Dispenser
Open the rinse agent dispenser by lifting the tab with your thumb as shown in Figure 14.
Figure 14
Always use Rinse Agent even if your detergent contains Rinse Agent
• 
Lift tab to open
• Add Rinse Agent when the light on the control panel illuminates or (Model Dependent)
Rinse Agent Level indicator on the dispenser changes to a light silver color
Add liquid rinse agent to the dispenser as shown in Figure 15 until the rinse agent reservoir is full. Wipe up any excess rinse agent that puddles when the dispenser reservoir is full.
Figure 15
NOTE: After filling the rinse agent dispenser, the indicator light will go out in a few minutes after the dishwasher door is shut (select models).
Operating the Dishwasher
Selecting the Proper Wash Cycle
Always make sure your dishware is dishwasher safe. Refer to the Dishware Materials section of this manual for guidance.
CAUTION
To avoid damage to delicate or heirloom items do not wash them in your dishwasher.
Power Scrub Plus
Cleans items having baked-on or hard dried-on food soils. These items may require soaking or hand scouring.
Regular
Thoroughly cleans large loads having loosely attached normal soiling.
Delicate/Economy (models SHE43C, SHE42L, SHX43C only)
For delicate or heirloom dishware and silverware or other special items. Always make sure that the items are dishwasher safe. Refer to the Materials section of this manual for further information. Hand washing may be the best treatment of such items.
Quick Wash (models SHE42L, SHX36L only)
For lightly soiled items with easy to remove food soils.
Rinse and Hold (models SHE43C, SHX43C, SHU33A, SHX33A only)
Allows you to rinse the food soil off of a partial load and hold them in the dishwasher until there is a full load.
More information on dishwasher cycles is located in the Wash Cycle Information section of this manual.
Selecting Options
Half Load (model SHX36L only)
In the Power Scrub Plus and Regular Wash cycles you reduce the energy and water consumption when washing small, lightly soiled loads that fill approximately half of the dishwasher’s capacity. To activate, select the Half Load button in addition to the Power Scrub Plus or Regular Wash cycles.
Child Lock (model SHE42L only)
The Child Lock feature allows you to disable the dishwasher control panel to prevent accidental activation. To activate this feature press and hold the button labeled “Child Lock” for 4 seconds and the “Child lock” indicator light will illuminate. To disable the feature, press and hold the “Child Lock” button for 4 seconds.
Starting the Dishwasher
To start the dishwasher, follow the instructions in Figures 16 and 17 depending the control location.
Interrupting a Cycle
NOTE: Should you need to interrupt a cycle (to add or remove an item, to add detergent, etc.), it is best to do so within the first 30 minutes of the cycle.
WARNING
You could be seriously scalded if you open the dishwasher door quickly during a wash or rinse cycle. Do not fully open the dishwasher door for at least 10 seconds or until water noises stop.
Exposed Front Controls (See Figure 16)
1. Press the On/Off button to turn the unit off.
2. Wait at least ten seconds or until the water noises stop before opening the dishwasher door.
3. To resume the cycle, close the dishwasher door and then press the On/Off button.
Hidden Top Controls (See Figure 17)
1. Open the dishwasher door just far enough to expose the control panel.
2. Press the On/Off button to turn the unit off.
3. Wait at least ten seconds or until the water noises stop before opening the dishwasher door.
4. To resume the cycle, press the On/Off button and close the dishwasher door.
Canceling or Changing a Cycle
To cancel or change a cycle, press and hold for three seconds the two buttons labeled “Cancel Drain” as shown in Figure 18.
Wait approximately one minute, then press the On/Off button
You may now begin a new cycle.
Dishware Drying
At the end of the cycle the dishwasher will stop and a period of condensation drying will follow. After drying, the cycle is complete and:
• the “Clean” light will illuminate.
• the completion signal will sound (select models).
• the “Sanitized” light may appear. See section on Sanitization for more information.
NOTE: To accelerate and enhance drying, open the dishwasher door, pull the top rack a few inches out of the dishwasher, and prop the dishwasher door against the top rack.
“Sanitized” Light
When the “Sanitized” light appears on the control panel, it means that the dishware and kitchenware that were just washed have been sanitized according to the requirements of the National Sanitation Foundation (NSF). For more information on NSF certification, go to the Wash Cycle Information section of this manual.
NOTE: If your household water supply is too hot, your dishwasher’s heating time may be reduced and the “Sanitized” light may not illuminate. Your Dishwasher Installation Manual has information on the recommended temperature for your household hot water supply.
The Cycle Completion Signal
(models SHX43C, SHX33A, SHX36L only)
This Cycle Completion Signal is a tone that sounds when your dishwasher finishes washing and drying your dishes. You can either disable the tone or set the volume.
To change the Cycle Completion Signal Volume:
1. Open the dishwasher door far enough to expose the control buttons.
2. Press and hold the right “Cancel Drain” button then press and hold the On/Off button.
3. When the light on the “Cancel Drain” button you are pressing illuminates and the tone begins to sound, release both buttons.
4. Press the right-most “Cancel Drain” button until the tone is either at the desired volume or is silent.
5. Press the On/Off Button.
6. Shut the dishwasher door. The Cycle Completion Signal is now set, and you may wash your dishes as usual.
Unloading the Dishwasher
Unload the bottom rack first.
Unload the silverware basket(s). They are easily removed for unloading.
Unload the top rack.
If the Extra Tall Item Sprinkler was installed, return the dishwasher to its normal condition (see the Loading Extra Tall Items instructions in the “Loading the Dishwasher” section of this manual).
Care and Maintenance
Maintenance Tasks
Certain areas of your dishwasher require occasional maintenance. The maintenance tasks are easy to do and will ensure continued superior performance from your dishwasher. These tasks are:
• Winterizing Your Dishwasher
• Wiping up Spills and Splash-out
• Clean the Stainless Steel Inner Door and Tub
• Check/Clean the Spray Arm Nozzles
• Check/Clean the Filter System
• Clean the Exterior Door Panel
• Clean the Door Gasket
Winterize Your Dishwasher
If your dishwasher will be unused for an extended period of time in a location that experiences freezing temperatures (e.g., in a holiday home or through a vacation period), have your dishwasher winterized by an authorized service center.
CAUTION
To avoid dishwasher damage, do not allow water to remain in your dishwasher systems through extended periods of freezing temperatures. Freezing temperatures can damage your dishwasher.
Wipe Up Spills and Splash-out
Water may occasionally splash out of your dishwasher, especially if you interrupt a cycle or open the dishwasher door during a cycle. To avoid floor damage and possible mold growth, do not allow wet areas to remain around or under the dishwasher.
Check/Clean the Stainless Steel Inner Door and Tub
Clean the outer edges of the inside door panel regularly to remove debris that might collect there from normal loading.
If spots begin to appear on the stainless steel tub or inner door, make sure the rinse agent reservoir is full.
Check/Clean the Spray Arm Nozzles
Occasionally check the spray arms to ensure that the spray arm nozzles (holes) are unobstructed. You must remove the spray arms to check them for obstruction.
To remove the top spray arm:
1. Remove the empty top rack from the dishwasher.
2. Turn the rack upsidedown. The top spray arm is held in position by a locking nut as shown in Figure 19A.
Turn the locking nut counterclockwise 1/8 turn and remove it, as shown in Figure 19B to release the spray arm.
3. Remove the spray arm as shown in Figure 20.
4. Look for obstruction in the spray nozzles.
5. If the spray nozzles need cleaning, flush them under running water.
To reinstall the top spray arm:
1. Return the top spray arm to its installed position.
2. Return the locking nut to its installed position and turn it 1/8 turn clockwise.
3. Return the top rack to the top rack roller guides.
To remove the bottom spray arm:
1. Remove the empty bottom rack from the dishwasher tub.
2. Grasp and lift the bottom spray arm as shown in Figure 21.
3. Look for obstruction in the spray nozzles.
4. If the spray nozzles need cleaning, flush them under running water.
To reinstall the bottom spray arm:
1. Return the bottom spray arm to its installed position and press it so that it snaps into place.
2. Return the bottom rack to its installed position.
Check/Clean the Filter System
This dishwasher has a filter system that consists of a Large Object Trap/Cylinder Filter assembly and a Fine Filter. The filter system is located on the inside of your dishwasher under the lower rack and is easily accessible.
During normal use, the filter system is self-cleaning. You should occasionally inspect it for foreign objects and clean it when necessary.
To Remove the Large Object Trap/Cylinder Filter Assembly:
1. Remove the bottom rack.
2. Grasp the assembly as shown in Figure 22 and turn it counterclockwise 1/4 turn.
3. Lift out the assembly as shown in Figure 23.
CAUTION
To avoid injury, do not reach into the large object trap with your fingers. The large object trap could contain sharp objects.
4. Carefully examine the assembly. If you find debris in the Large Object Trap, turn it upside-down and gently tap it on a surface such as a countertop to dislodge and remove the debris. Flush the Cylinder Filter clean by holding it under running water.
To Remove the Fine Filter:
1. Lift the Fine Filter from the dishwasher floor as shown in Figure 24 and flush it clean by holding it under running water.
To reinstall the filter system:
1. Return the Fine Filter to its installed position.
2. Place the Large Object Trap/Cylinder Filter Assembly into its installed position in the dishwasher floor.
3. Turn the ring handle clockwise 1/4 turn until it is locked.The arrow on the ring handle and the arrow on the Fine Filter should point to each other, as shown by the circle in Figure 25.
4. Gently pull the ring handle to ensure that the assembly is locked into place.
CAUTION
To avoid possible diswasher damage, do not use harsh chemicals, abrasive cleaners, scouring pads (metal or plastic), or abrasive cloths/paper towels to clean your dishwasher’s exterior door panel. Your dishwasher’s exterior door panel can be damaged by doing so.
Clean the Exterior Door Panel
Colored Doors
Use only a soft cloth that is lightly dampened with soapy water.
Stainless Steel Doors
Use a soft cloth with a non-abrasive cleaner (preferably a liquid spray) made for cleaning stainless steel. For the best results, apply the stainless steel cleaner to the cloth, then wipe the surface.
Clean the Door Gasket
Regularly clean the door gasket with a damp cloth to remove food particles and other debris.
Self Help
Dishwashers may occasionally exhibit problems that are unrelated to a malfunction of the dishwasher itself. The following information may help you with a dishwasher problem without you having to call a repair person.
Dishes do not dry
- The rinse agent dispenser may be empty. Check the rinse-aid dispenser and refill it if necessary. Dishware drying can be accelerated and enhanced by opening the dishwasher door slightly and propping it open with the top rack.
Indicator light(s) do not come on
- A fuse may have blown or a circuit breaker tripped. Check the fuse or circuit breaker at your fuse box/breaker box and replace the fuse or reset the breaker if necessary.
Dishwasher does not start
- The dishwasher door may not be properly shut. Make certain the dishwasher door is shut and latched.
Dishwasher runs a long time
- If the dishwasher completes the cycle, but the run time seems exceptionally long, it may be due to cold incoming water. Before starting the dishwasher, open the hot water faucet at the sink nearest the dishwasher. Run the water until it runs hot, then turn off the water and start the dishwasher.
Machine cycle does not advance to rinse
- NOTE: The Installation Manual that came with your dishwasher will help you with the following instructions. The water supply line may be shut off. Check the water supply valve and open it if it’s shut.
White spots left on dishes
- More rinse agent is needed. Go to the Adding Detergent and Rinse Agent section of this manual for instructions on increasing the amount of rinse agent dispensed.
Water not pumped from dishwasher
- Make certain the drain hose isn’t kinked, clogged, or improperly installed. Make certain a portion of the drain hose is at least 20 inches above the dishwasher’s enclosure floor (see the Installation Manual). Filters may be clogged. Make certain the filter system isn’t clogged (see the Care and Maintenance section of this manual). The kitchen sink drain may be clogged; you may need a plumber rather than a serviceman for the dishwasher. If an air gap is installed at sink, it may be clogged.
Detergent dispenser cover will not shut
- You may not be correctly shutting the detergent dispenser cover, or a cycle was not finished and should be cancelled. Go to the Adding Detergent and Rinse Agent section of this manual for instructions on shutting the detergent dispenser cover. Go to the Operating the Dishwasher section of this manual for instructions on canceling a cycle.
Streaks on glassware
Too much rinse agent is being dispensed. Go to the Adding Detergent and Rinse Agent section of this manual for instructions on decreasing the amount of rinse agent dispensed.
Rattling noises
Utensils may not be properly arranged.
Suds in dishwasher
You may have used the wrong type of dishwashing detergent. Use only automatic dishwasher detergents.
Unsatisfactory washing results
• Incorrect amount of detergent.
• Utensils incorrectly arranged or rack overloaded.
• Spray arm rotation blocked by utensils.
• Spray arm nozzles need cleaning.
• Filters not properly fitted into position.
• Unsuitable cycle selected.
See other models: SGE63E15UC/52 NGM8055UC/01 NIT5065UC/01 B36IT800NP/10 HBL3350UC/10
