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28
Problem Solution
BEFORE YOU CALL • Solutions to common problems
Oven smokes excessively when broiling.
• Incorrect setting or food preparation. See Setting broil instructions in
“Setting Oven Controls” section.
• Make sure oven door is open to broil stop position.
• Food positioned too close to upper element. Reposition the food item
lower if necessary to provide proper clearance between the food & the
broil element. Try preheating the oven before boiling.
• Food not properly prepared. Remove excess fat from meat. Cut
remaining fatty edges to prevent curling.
• Broil pan and insert (some models) wrong side up and grease not
draining. Always place insert on top of broil pan with ribs up & slots
down to allow excess grease to drip into broil pan.
• Do not use aluminum foil. Aluminum foil will trap grease, expose grease
to high temperatures and increase smoking.
• Grease has built up on interior oven surfaces. Regular cleaning is
necessary if broiling frequently. Old grease or food spatters cause
excessive smoking.
Flames inside oven or smoking from
oven vent.
• Excessive spillovers in oven. For example this may happen for pie
spillovers or large amounts of grease left on the oven bottom. Wipe
up excessive spillovers before starting oven. If ames or excessive
smoke are present see Setting broil instructions in the “Setting Oven
Controls” section for additional recommendations.
Self-cleaning cycle does not work.
• Oven control not set properly for self-clean. Follow the instructions
provided in the Clean section of this manual.
• Self-clean cycle was interrupted. Refer to the Clean section for more
detailed information.
Soil not completely removed after
running a self-cleaning cycle.
• Dirty front oven frame outside oven door gasket area. These areas are
not within the self-cleaning area, but get hot enough to burn on residue.
Manually clean these areas before starting a self-clean cycle.
• Excessive food spillovers inside oven. Wipe up spillovers before starting a
self-clean cycle.
• Oven control not set properly. Review instructions for Quick bake in
“Setting Oven Controls” section.
• See “Convection fan does not rotate” in this checklist.
• Oven door is open. The convection fan will turn off if oven door is opened
when any convection feature is active. Close oven door.
Convection fan does not rotate
(some models)
Convection does not work
(some models)
Oven light does not work.
• See Replacing the interior oven light in the “Care & Cleaning” section.
Also be sure the oven light bulb is secure in the socket.
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