Documents: Go to download!
- Owner's manual - (English)
- BOTTOM MOUNT REFRIGERATOR FEATURES
- REMOVING FEATURES
- REMOVING FEATURES
- ERROR CODES & ALARMS
- CLEANING YOUR REFRIGERATOR
- TROUBLESHOOTING
Table of contents
USER MANUAL REFRIGERATION
BOTTOM MOUNT REFRIGERATOR FEATURES
 | Refrigerator/freezer control panel From this panel you can control the temperature of the refrigerator and freezer compartments as well as setting the quick freeze function or resetting the door alarm. For further information on how to use this feature refer to the section “About the User Interface”. |
REMOVING FEATURES
Crisper Bin
Removal (standard Crisper Bins):
1. Empty food from the crisper. On some models it will be necessary to remove the bottle storage bins.
2. Remove the crisper bin(s) by pulling forward, then up and forward again.
3. For top mount and single door, remove the crisper shelf by lifting the catches on the left and right underside of the shelf and pulling the shelf forward.
SpillSafe™ glass shelves
| To remove the shelves, gently pull them forward until the shelf comes clear of the shelf guides. To return the shelf, make sure there is nothing behind that may obstruct movement. Gently push the shelf, into the cabinet and back into position. |  |
Freezer shelf
| Remove the freezer shelf by lifting the catches on the right and left underside of the shelf to release the shelf then pull the shelf toward you. |  |
REMOVING FEATURES
Drawers fitted with telescopic slides
To remove the drawer for cleaning.
- Empty food from the drawer.
- Remove the drawer by pulling it forward and lifting the front to unhook it from the slides. Once you have removed the drawer, ensure the slides are pushed back so they are fully closed.
To replace the drawer:
- Ensure the telescopic slides are pushed in all the way.
- Slide the drawer into place over the slides and push the bin in until it stops.
- Drop drawer into position.
Freezer bottom bin
To remove the bin, pull the drawer out until it is open all the way then lift bin out from the front of the bin. When refitting insert the rear of the bin first then lower into position.
When replacing the bins after cleaning, we recommend fitting the lower bin first.
Twist and Serve Ice
Mounting the twist & serve dispenser to the other side of the freezer.
NOTE: this is only possible on Top mount models.
1. Remove the ice bin and ice cube tray. If the ice tray assembly is frozen to the carriage, simply squeeze the tray and shelf together to break the ice.
2. Before you remove the ice carriage, remember to disengage it from the glass shelf as it may result in damage to the assembly.
3. Remove the centre runner by disengaging it at the front of the shelf, and removing it from the rear.
4. Refit the runner into the rear of the shelf on the right hand side and then engage the front.
5. Fit the carriage by sliding it into the runners until the front if the carriage engages with the shelf.
6. Refit the ice tray and ice bin.
ERROR CODES & ALARMS
Alarms
| ALARM ICON | WHAT IT MEANS | OPERATION |
 | Freezer Temperature Alarm Activates if the freezer temperature is 10°c over set temperature for a period of 50 minutes (except during a defrost). An alarm will sound the temperature icons will flash | • To deactivate the alarm for 50 minutes press any button. • To deactivate alarm for 12 hrs on the ice & water model press and hold Select Mode for 10 seconds for non ice and water models press and hold any button for 10 seconds. |
 | Door Alarm Activates if the refrigerator or freezer doors are left open for longer than 2 minutes. An alarm will sound and the affected compartment icon will flash and the temperature and icons will fade on and off. | • Alarm will sound and icon will flash indicating which door is open. (Ice & water models) • To silence the alarm for 8 minutes while the door is open press any button (the icons will continue to flash until door is closed). |
Error codes
| ERROR CODE | WHAT IT MEANS… | WHAT TO DO… |
Communication Error  | If you see this icon displayed (Ice & Water model) or the top temperature icon is flashing it means that the control has lost contact with the main control board. The appliance will operate at its last known setting, all auxillary functions will not work. | Turn the unit off at the power point for 5 minutes and then turn it back on. Under most circumstances this will reset the display enabling normal function to continue. If the error re-occurs then call for service. |
Sensor – Open Circuit / Short Circuit  | If you see this icon displayed (Ice & Water model) or any combination of the second and fourth temperature icons are flashing it means that an error has been detected on a sensor. The refrigerator will run in a default cycle to prevent food spoilage. | Call for service. |
Ice cube tray water fill not detected  | This error indicates that when an ice harvest occurred and a tray water fill was attempted, that the tray sensor did not get above 0°C. | Check the following: Water turned on at tap, water filter not blocked, no kinks in water tube. If after checking these items and they do not appear to be the cause of the error, call for service. |
CLEANING YOUR REFRIGERATOR
Doors and exterior (white and silver):
You should only clean the doors with lukewarm soapy water and a soft cloth.
Stainless Steel:
Your stainless steel refrigerator is manufactured from mark-resistant stainless steel. This stainless steel has a special advanced protective coating that eases the removal of marks such as fingerprints and water spots. To keep its appearance, clean it regularly with lukewarm soapy water and a soft cloth.
Interior
Clean the inside of your refrigerator regularly with a soft cloth, unscented mild soap and lukewarm water. Thoroughly dry all surfaces and removable parts and avoid getting water on the controls. Replace removable parts, plug power cord in and switch the power on before returning the food.
Door seals
Always keep door seals clean by washing them with a mild detergent and warm water, followed by a thorough drying. Sticky food and drink can cause seals to stick to the cabinet and tear when you open the door.
Never use hot water, solvents, commercial kitchen cleaners, aerosol cleaners, metal polishes, caustic or abrasive cleaners, or scourers to clean your refrigerator. Many commercially available cleaning products and detergents contain solvents that will damage your refrigerator. Use only a soft cloth with an unscented mild soap and lukewarm water.
Switching off your refrigerator
If you switch off your refrigerator for an extended period, follow these steps to reduce the chances of mould:
- Remove all food.
- Remove the power plug from the power point.
- Thoroughly clean and dry the Interior.
- Ensure that all the doors are wedged open slightly for air circulation.
TROUBLESHOOTING
Appliance does not operate at desired temperature
In a modern frost free refrigerator / freezer, cold air is circulated around the various compartments through air vents using a high efficiency fan.
CONCERN | WHAT TO DO |
Refrigerator is too warm | Ensure food is allowed to cool before placing inside the refrigerator. |
Ensure the appliance is set up as per instructions on page 11. | |
Ensure that contents are not obstructing the cooling vents. | |
Ensure the door is not held open or is being opened too frequently. | |
Freezer is too warm | Adjust temperature to a colder setting. Ensure food is allowed to cool before placing inside the freezer. Ensure the appliance is set up as per instructions on page 11. Ensure that contents are not obstructing the cooling vents. Ensure the door is not held open or is being opened too frequently. |
Food is freezing in the refrigerator | Adjust temperature to a warmer setting. |
| Ensure that fruit and vegetables are stored in the crisper. Items with a high water content should not be placed near the cooling vents. |
Unable to change temperature settings | Refer to Refer to sections "temperature control” and "about the user interface”. Ensure that user interface is in "awake" mode before trying to adjust temperature settings. |
Appliance noise
Your new refrigerator may make sounds that your old one didn’t make. Because the sounds are new to you, you might be concerned about them. Most of the new sounds are normal. Hard surfaces, like the floor, walls and cabinets, can make the sounds seem louder than they actually are. The following describes the kinds of sounds and what may be making them.
CONCERN | WHAT TO DO |
Motor noise (compressor) | Nothing. This is normal as your new refrigerator uses a high-speed compressor which switches on and off during operation. |
Note that the compressor noise may seem louder at the start of the on cycle. | |
A clicking noise heard just before the compressor starts. | Nothing. This is normal as your new refrigerator has an automatic switching action of the temperature control, turning the compressor on and off. |
Occcasional gurgling, similar to water boiling. | Nothing. As each cycle ends, you may hear a gurgling sound due to the refrigerant flowing in your refrigerator system. |
Airflow noise. | Nothing, this is normal as your new refrigerator uses high efficiency fans to circulate air. Fan speed and noise may increase during periods of heavy usage or hot weather. |
Rattling and other noises. | Ensure that the cabinet is level and stable, refer to Installation Instructions on page 11. |
Check the surrounds of the appliance to ensure there is nothing touching or placed on top of the appliance. | |
Ensure that contents of the appliance are not placed in such a way that they are vibrating (such as bottles). |
Crisper Operation
| CONCERN | WHAT TO DO |
Excess moisture build up in crisper It is normal for there to be some moisture and humidity in the crisper bin. | Ensure that the crisper is not over packed. |
| Adjust crisper humidity slides. | |
| Crisper bin can not be removed | If crisper bin interferes with the door bins, remove door bins before removing crisper. Position cabinet so that the door can be fully opened. |
| Freezing items in the crisper | Adjust temperature to a warmer setting. |
Refrigerator operation
CONCERN | WHAT TO DO |
Appliance will not run It is normal for the freezer fan not to operate during the automatic defrost cycle, or for a short time after the appliance is switched on. | Ensure that the cord is plugged into a live power outlet and outlet is switched on. Ensure that the household circuit breaker has not tripped or that the fuse has not blown. The appliance maybe in defrost mode, check again in half an hour. |
Compressor motor seems to run too long At normal room temperatures, expect your motor to run about 40% to 80% of the time. Under warmer conditions, expect it to run even more often. | Ensure that the doors are not held open Check that large amounts of warm food have not just been placed inside the appliance. Note that the appliance will run more than normal just after you install it or when adjusting to temperature setting changes. |
The exterior of the appliance is warm or hot to touch This is normal because the appliance transfers heat from the inside out through the outer panels and the divider between the doors. | Ensure the appliance has the external clearances recommended in the section "Installing your new appliance”. |
The exterior of the cabinet will be much warmer on warmer days it may even feel hot to touch, as the appliance is working harder. | |
User interface will not respond To ensure settings are not accidentally changed the user interface will go into sleep mode when not in use. Press any button to wake user interface | Check that the user interface is in awake mode, refer to section "About the user interface”. Check that the user interface is not locked, refer to section "About the user interface”. If the user interface is frozen turn the appliance off for five minutes for the memory to clear, then turn back on. Check that the user interface is not in Sabbath Mode, refer to control instructions. (I&W models only). |
Alarms Sounding | Check that all doors are fully closed. Ensure that the over temperature alarm is not being activated by hot food placed in the freezer. Check if the drinks timer has ended, refer control instructions. Check if the Filter Replacement alert is activated, refer control instructions. (I&W models only) |
Frost build up | Check that all doors are fully closed. Ensure that the doors are not opened too often. Ensure that the return air vents are not blocked with packaging. Ensure the seals are clean and not obstructed. |
Odours | The interior may need cleaning, refer to cleaning guide. Ensure that food is stored correctly as some food, containers and wrapping can produce odours. Check appliance for old or unusual food. |
Lights not working The LED lighting is designed to turn on gradually. The LED lighting is designed to dim automatically if the door is left opened for more than 5 minutes and turn off completely if the door is open for more than 7 minutes. Closing the door will reset the timer. | Ensure that the cord is plugged into a live power outlet and outlet is switched on. Ensure that the household circuit breaker has not tripped or that the fuse has not blown. Check that the user interface is not in Sabbath Mode, refer to control instructions. Check the appliance features section to determine lighting configuration for your model. |
Door operation
| CONCERN | WHAT TO DO |
Freezer door pops open. | This is normal and should re-close. This happens when the refrigerator door is closed too quickly. If the freezer door stays open, it indicates that the appliance needs to be tilted backwards a little further. Refer to section "Installing your new appliance”. |
Self close not working. | Check if your appliance has self closing hinges as not all models do. It indicates that the appliance needs to be tilted backwards a little further. Refer to section "Installing your new appliance”. |
Door not sealing properly | Ensure there is nothing that is preventing the door from closing such as appliance contents or items placed near the appliance. Ensure that the crisper/freezer bin is closed completely. Refit if required as referred to in the section "Using your refrigerator". Ensure the appliance is set up as per recommendations. |
Door difficult to open and close | If the door is difficult to open just after you have closed it this is due to the pressure equalising, the door will open normally after a few minutes. |
Ice & Water system
| CONCERN | WHAT TO DO |
Ice maker does not produce ice or not enough ice The icemaker is designed to produce a tray of ice approximately every 3 hours, depending on the conditions. | Ensure that the cord is plugged into a live power outlet and outlet is switched on. Ensure that water is connected and turned on and there are no kinks in the water line. Ensure that the Ice Maker is switched on at the user interface refer to "About the User Interface" for details. Check that the water filter is not blocked or out of date. Check the water supply flow rate. If the freezer compartment is too warm, refer to "freezer is too warm" then wait 24 hours for the freezer to reach ideal temperature. Turn the unit off at the mains and leave for 2 minutes then turn the appliance back on (this will reset the icemaker unit). Check for ice production after 24 hours. Check that there is no obstruction under the ice maker and ensure the ice bin is fitted correctly. |
Water dispenser not functioning | Ensure that the cord is plugged into a live power outlet and outlet is switched on. Ensure that water is connected and turned on and there are no kinks in the water line. Ensure that the Water Dispenser is switched on at the user interface refer to "About the User Interface" for details. Ensure water line is purged refer to "Ice & Water installation”. Check that the water filter is not blocked or out of date. Check the water pressure, refer to "Ice & Water installation”. |
Ice or water has bad odour or taste | Cover food to ensure ice does not absorb foreign odours. Check that the water filter is not out of date. Interior of appliance or ice bin may require cleaning, refer to "Cleaning your refrigerator”. Discard stale ice monthly and allow ice maker to produce a fresh supply. |
If you still require service
If you have a problem, and the problem persists after you have made the checks mentioned, contact your nearest Electrolux approved Service Centre or the dealer you bought the refrigerator from. Be ready to quote the model number, the 9-digit PNC and 8-digit serial number, which is stated on the label inside the refrigerator compartment
See other models: WRG930CS WHIC01K ACC043 WHG640WB WBE5300SALH
