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Problem Possible solution
The appliance makes an
unusual noise and vi-
brates.
• Make sure the levelling of the appliance is correct. Refer to
"Installation instruction".
• Make sure that the packaging and/or the transit bolts are
removed. Refer to "Installation instruction".
• Add more laundry in the drum. The load may be too small.
The programme duration
increases or decreases
during programme exe-
cution.
• The ProSense function is able to adjust the programme du-
ration according to the type and the laundry load size. Re-
fer to "The ProSense load detection" in "Daily Use" chap-
ter.
The washing results are
not satisfactory.
• Increase the detergent quantity or use a different deter-
gent.
• Use special products to remove the stubborn stains before
you wash the laundry.
• Make sure that you set the correct temperature.
• Decrease the laundry load.
Too much foam in the
drum during the washing
cycle.
• Reduce the quantity of detergent.
After the washing cycle,
there are some deter-
gent residues in the dis-
penser drawer.
• Make sure that the flap is in the correct position (UP for
powder detergent - DOWN for liquid detergent).
• Make sure you have used the detergent dispenser accord-
ing the indications given in this user manual.
The drum is empty and
the display shows there is
some weight in.
• Press the On/Off button to deactivate the appliance and
activate it again to set a tare.
The drum is full but the
display shows 0.0 kg.
• You loaded the laundry before activating the appliance.
Press the On/Off button to deactivate the appliance.
• Empty the drum and follow the necessary steps. (Refer to
"Loading the laundry")
The appliance does not
dry or does not dry cor-
rectly.
• Turn the water tap on.
• Make sure the drain filter is not clogged.
• Reduce the laundry load.
• Make sure you have set the correct cycle. if necessary, set
again a short drying time.
The laundry is full of dif-
ferent colours fluff.
The fabrics washed in the previous cycle released fluff of a dif-
ferent colour:
• The drying phase helps to eliminate some fluff.
• Clean the clothes with a fluff remover.
In case of an excessive amount of fluff in the drum run the spe-
cial programme to clean it (refer to “Fluff in the fabrics" for
more details).
ENGLISH 41
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