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Troubleshooting
116
5
Wrinkles or creases
Make sure that the paper is loaded properly. See Printing from the paper tray
(plain paper, recycled paper and thin paper only) on page 10.
Check the paper type and quality. See Acceptable paper and other print media
on page 3.
Turn over the stack of paper in the tray or try rotating the paper 180 in the input
tray.
Envelope creases
Make sure that the two green envelope levers inside the back cover are pulled
down when you print the envelope.
Note
When you have finished printing, open the back cover and reset the two green
levers back to their original position.
Examples of poor print
quality
Recommendation
B DEFGH
abc efghijk
ACD
bcde
134
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