User manual Smart TV
* Do not place anything near the sensor.
The remote control shape, location, availability and function of remote control button may vary depending on your region/country/TV model.
Guidelines for IR Remote Control
• Point your remote control directly at the IR sensor located on your TV.
• Make sure that no objects are blocking the path between the remote control and the IR sensor on your TV.
• Fluorescent lamps can interfere with your remote control; try turning off the fluorescent lamps.
• If you are having problems with the remote control, reinsert or replace your batteries and make sure that they are correctly inserted.
For more information on connections, refer to the Help Guide by pressing HELP on the remote control.
Note
• When connecting the cable to the Cable/Antenna input, finger tighten only, over tightening the connection can damage the TV.
1. USB 1/2,
USB 3
• Connecting a large USB device may interfere with other connected devices beside it.
• When connecting a large USB device, connect to the USB 1 port.
2. AUDIO OUT
• Supports 3-pole stereo mini jack only.
• To listen to the TV's sound through the connected equipment, press HOME. Select [Settings] → [Sound] → [Headphone/Audio out] and then select the desired item.
3. HDMI IN 1/2/3/4
• If the device has a DVI jack, connect it to HDMI IN 1 through a DVI - HDMI adaptor interface (not supplied), and connect the device's audio out jack to HDMI 1 AUDIO IN.
• If connecting a digital audio system that is compatible with Audio Return Channel (ARC) technology, use HDMI IN 3. If not, an additional connection with DIGITAL AUDIO OUT (OPTICAL) is necessary.
4. VIDEO IN 1
• For a composite connection, use an Analog Extension Cable (not supplied).
5. IR BLASTER*2
6. REMOTE RS-232C REMOTE IR IN
• These jacks are for receiving the external control signal. Enables extended control of the TV using RS-232C via the RS-232C and IR IN jacks. RS-232C: connect to the RS-232C terminal of the home controller. IR IN: connect to the IR out terminal of the home controller.
• Take care to not connect to headphones or an external audio system.
*1 When connecting mono equipment, connect to the L (MONO) audio jack (socket).
*2 Only on limited region/country/TV model.
This TV’s instruction manual only shows the steps on preparing the installation of the TV before installing to the wall.
Your TV can be mounted on a wall using a Wall-Mount Bracket (not supplied) out of the box as packaged. If the Table-Top Stand is attached to the TV, the TV may require detaching the Table-Top Stand; see page 15 (Detaching the Table-Top Stand from the TV). Prepare the TV for the Wall-Mount Bracket before making cable connections.
For product protection and safety reasons, Sony strongly recommends that installation of your TV on the wall be performed by qualified professionals. Do not attempt to install it yourself.
• Follow the instruction guide provided with the Wall-Mount Bracket for your model. Sufficient expertise is required in installing this TV, especially to determine the strength of the wall for withstanding the TV’s weight.
• The length of the screw for Wall-Mount Bracket differs depending on the Wall-Mount Bracket thickness. Please see below illustration.
• Be sure to store the unused screws and Table-Top Stand in a safe place until you are ready to attach the Table-Top Stand. Keep the screws away from small children.
Note
• Read the supplied Safety Booklet for additional safety information.
1. Remove the screws from the rear of the TV.
2. Attach the Wall-Mount Bracket (not supplied) using the screws (not supplied).
Note
• If using an electric screwdriver, set the torque at approximately 1.5 N·m {15 kgf·cm}.
To detach the Table-Top Stand from the TV, remove the screws
Note
• Do not remove the Table-Top Stand for any reason other than to install corresponding accessories on the TV.
• Be sure the TV is vertical before turning on. To avoid uneven picture uniformity do not power on the TV with the LCD panel facing down.
• When attaching the Table-Top Stand again, be sure to fasten the screws (previously removed) to the original holes on the rear of the TV.
• Never cover the ventilation holes or insert anything in the cabinet.
• Leave space around the TV set as shown below
Never install the TV set as follows:
Note
• Inadequate ventilation can lead to overheating of the TV and may cause damage to your TV or cause a fire.
General troubleshooting for issues like: black screen, no sound, frozen picture, TV does not respond, or network is lost, do the following steps.
When [A new TV system software update is available...] message is displayed.
Sony strongly recommends you to update the TV software by selecting [Update Now]. These software updates improve your TV performance or add new features. The following screen with [Updating…] will appear and the illumination LED flashes white while software is updating.
Do not unplug the AC power cord during the software update. If you do, the software update may not finish completely, and it may cause a software malfunction. Software updates can take up to 15 minutes.
When you plug in TV, the TV may not be able to turn on for a while even if you press the power button on the remote control or the TV.
It takes time to initialize the system. Wait for about one minute, then operate it again.
How to reset the TV to factory settings
WARNING: The reset will clear all of your customized settings including the parental lock setting.
When the illumination LED is flashing in red.
There is no picture (screen is dark) and no sound.
Some programs cannot be tuned.
The remote control does not function.
The parental lock password has been forgotten.
The restricted profile password has been forgotten.
The TV and its surroundings become warm.
Reference file: Sony XBR-65X850E LED 4K Ultra HD High Dynamic Range (HDR) Smart TV (Android TV™)
Series: XBR X850E Series
Additionally, the document applies to other Sony models: XBR-75X900E, 75X850E, 65X900E, 65X850E, 55X900E, 49X900E