User Manual GE JVM1653WH05 1.6 Cu. Ft. Over-the-Range Microwave Oven

If the microwave runs but is not heating, it could be one of many components.

*Make sure the “Timer” function was not inadvertently used.
*Check to ensure the is door closed firmly. Close it firmly, but do not slam. This confirms the engagement of the door's safety mechanisms.
*Reset the electronics by unplugging or by turning off power at the circuit breaker for 30 seconds or so.

For safety reasons, we offer no do-it-yourself repair advice on microwave ovens due to an internal high voltage capacitor (can hold a high voltage charge even after it has been unplugged). Special equipment is generally needed to make a diagnosis.

If the above suggestions do not solve the problem and the microwave still won't heat, we recommend contacting service. If you would like to schedule a service appointment, please contact GE Appliance Service at 1-800-432-2737 or schedule a service appointment online: http://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service

We apologize for any inconvenience. Thanks for checking with us!