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26 TROUBLESHOOTING
Appliance does not operate at desired temperature
In a modern frost free refrigerator / freezer, cold air is circulated around the various compartments through air vents
using a high efficiency fan.
CONCERN WHAT TO DO
Refrigerator is too warm Adjust the refrigerator to a colder setting.
Ensure food is allowed to cool before placing inside the refrigerator.
Ensure the appliance is set up as per instructions on P11.
Ensure that contents are not obstructing the cooling vents.
Ensure the door is not held open or is being opened too frequently.
If you have a Top Mount check the temperature setting guidelines on P17.
Freezer is too warm Adjust temperature to a colder setting.
Ensure food is allowed to cool before placing inside the freezer.
Ensure the appliance is set up as per instructions on P11.
Ensure that contents are not obstructing the cooling vents.
Ensure the door is not held open or is being opened too frequently.
If you have a Top Mount check the temperature setting guidelines on P17.
Food is freezing in the refrigerator Adjust temperature to a warmer setting.
Ensure that fruit and vegetables are stored in the crisper. Items with a high
water content should not be placed near the cooling vents.
Unable to change temperature settings Refer to Refer to sections “temperature control” and “about the user interface”.
Ensure that user interface is in "awake" mode before trying to adjust
temperature settings.
Appliance noise
Your new refrigerator may make sounds that your old one didn’t make. Because the sounds are new to you, you
might be concerned about them. Most of the new sounds are normal. Hard surfaces, like the floor, walls and cabinets,
can make the sounds seem louder than they actually are. The following describes the kinds of sounds and what may
be making them.
CONCERN WHAT TO DO
Motor noise (compressor) Nothing. This is normal as your new refrigerator uses a high-speed
compressor which switches on and off during operation.
Note that the compressor noise may seem louder at the start of the
on cycle.
Motor noise (compressor); WHE6000
and WHE6060 only
These refrigerators are fitted with a variable speed compressor and fan.
That at start up and on warm days runs at a high speed to provide
additional cooling. When less cooling is required the compressor and fan
will run at a lower speed.
A clicking noise heard just before the
compressor starts
Nothing. This is normal as your new refrigerator has an automatic switching
action of the temperature control, turning the compressor on and off.
Occasional gurgling, similar to water
boiling
Nothing. As each cycle ends, you may hear a gurgling sound due to the
refrigerant flowing in your refrigerator system.
Airflow noise Nothing, this is normal as your new refrigerator uses high efficiency fans
to circulate air. Fan speed and noise may increase during periods of heavy
usage or hot weather.
Rattling and other noises Ensure that the cabinet is level and stable, refer to Installation Instructions
on P11.
Check the surrounds of the appliance to ensure there is nothing touching
or placed on top of the appliance.
Ensure that contents of the appliance are not placed in such a way that
they are vibrating (such as bottles).
TROUBLESHOOTING
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