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Q: No response when you press any button of keypad, how can I fix it?
A: Check to see if the battery polarities have been reversed or if the
battery is dead. If so, re-install or change the battery, if not, please check
to see if the cable properly connected.
Q: How to reset this smart lock if in non-addable state
A: If the door lock is in a non-addable state (the name is gray on the APP
or can’t find), please hold the withe button and press the reset hole with
pin on the back of keypad assembly
Q: How to reset this smart lock if in non-addable state
A: If the door lock is in a non-addable state (the name is gray on the APP
or can’t find), please hold the withe button and press the reset hole with
pin on the back of keypad assembly
Warranty
The manufacturer warrants the product to be free from detects in material
and workmanship for a period of 12 months from the original date of
purchase. If you discover a defect in the product covered by this warranty,
we will repair or replace the item at our option using new or refurbished
components.
Remarks: We will not accept any return without contact with our service.
Exclusions
This warranty covers defects in manufacturing discovered while using
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