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Wi-Fi Issues
Possible solutionPossible causeIssue
SYNC 3 currently does not provide a hotspot.SYNC 3 does not currently provide a
hotspot.
SYNC 3 is not seen when
searching for Wi-Fi
networks from your phone
or other devices.
Check the signal quality (under network details), if SYNC 3 indicates
good or excellent, test with another high-speed equipped hotspot
where the environment is more predictable.
Poor signal strength, too far from the
hotspot, hotspot is supporting multiple
connections, slow Internet connection or
other problems.
Software download takes
too long.
Test the connection with another device, if the hotspot requires a
subscription, you may contact the service provider.
It is possible that there is no new soft-
ware. The connected hotspot may be a
managed one and it requires either a
subscription or agreeing to the terms and
conditions.
SYNC 3 seems to connect
with a hotspot and the
signal strength is excellent
but the software is not
being updated.
494
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
SYNC™ 3
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