User Manual GE GFWH2400L0WW 4.1 DOE cu. ft. Stainless Steel Capacity Frontload Washer

Documents for GE - General Electric GFWH2400L0WW

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Specifications

GE - General Electric GFWH2400L0WW Questions and Answers


#1 Is there a time limit on returning a part or accessory?

Parts and accessories may be returned for credit up to 90 days from the date the part or accessory was shipped to you from our warehouse. Returns need at least one billing cycle (30 days) to be processed before your account can be credited.
- 30 Day Return Policy Items may be returned within 30 days from the date they were shipped from our warehouse without a restocking fee.
- 31-90 Day Return Policy Items may be returned within 31-90 days from the date they were shipped from our warehouse. A $15 restocking fee will be charged.
- Over 90 Day Return Policy Items that were shipped more than 90 days ago cannot be returned.

#2 What is the warranty for parts and accessories?

All parts and accessories have a limited one-year warranty, with the exception of water filters, which have a 30-day warranty. If your part fails because of a manufacturing defect within one year from the date of original purchase, we will provide a new or, at our option, rebuilt part without charge. Return the defective part to the vendor from whom it was purchased with a copy of the "proof of purchase." If the part is defective it will be exchanged.
This warranty does not cover parts which are improperly installed, damaged, abused or used for other than the intended purpose. It does not include cost of returning the part to the vendor from which it was purchased, labor to remove, install or diagnose the failure, parts used in commercial applications, incidental or consequential damage caused by possible defects with the parts.
EXCLUSION OF IMPLIED WARRANTIES - Your sole and exclusive remedy is part exchange as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

#3 I already have a RMA number - how do I complete my return?

A RMA number is required for a return and must be visible on the return package or the return will not be processed. Our parts are shipped from several warehouses. When returning a part, the return package should be addressed to the warehouse that originally shipped the part. You should have received an email that includes your RMA number as well as the correct return address and a printable return label.