User Manual GE Profile' TBX19PABRRBB 19.0 Cu. Ft. Top-Mount No-Frost Refrigerator

In order to return damaged or unneeded parts, you need
to complete the online returns process and get a Return
Materials Authorization (RMA) number. Through this
process, you will be given instructions on how to return
the item, including the return shipping address. A RMA
number is required for a return and must be visible on
the return package or the return will not be processed.

Parts and accessories may be returned for credit up to
90 days
from the date the part or accessory was shipped to you
from our
warehouse. Returns need at least one billing cycle (30
days) to
be processed before your account can be credited.
- 30 Day Return Policy Items may be returned within 30
days
from the date they were shipped from our warehouse
without a
restocking fee.
- 31-90 Day Return Policy Items may be returned within
31-90
days from the date they were shipped from our
warehouse. A
$15 restocking fee will be charged.
- Over 90 Day Return Policy Items that were shipped
more than
90 days ago cannot be returned.

Returning a Part
- If you ordered a part online that you would like to
return, please
start by requesting a Return Materials Authorization
(RMA).
Once you complete and submit the return form, you will
receive
a confirmation email within approximately 20 minutes.
Print the
shipping label included in the email and attach to the
outside of
your package. The label contains the RMA number and
correct
warehouse address for your return. To receive credit for
returned
part and accessories, all items must be in sellable
condition.
Please allow one billing cycle for your refund to be
processed.
Parts and accessories
- May be returned for credit within 30 days from the date
the
part or accessory was shipped to you from our
warehouse. The
part or accessory may be returned for a $15 re-stocking
fee
between 31 and 90 days from shipment. After 90 days
the part
or accessory may not be returned.
Return Shipping
- We do not cover the cost of return shipping, but if the
reason
for the return is determined to be our error, we will
refund the
shipping cost of your original order.
Did not Order Online?
- If the part you would like to return was not ordered
online,
please call 1-800-477-6186 for assistance, Hours of
operation:
Monday - Friday, 9:00 am to 6:00 pm Eastern Time.
Need to Exchange?
- If you're looking to exchange a part or accessory you
purchased, complete the returns process for the current
item
and place a new order for the item you need.