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17
TROUBLESHOOTING GUIDE
If the clothes washer does not perform as expected, malfunctions, or an alarm is
sounding, please check the following list of possible solutions.
If a solution can not be found or the problem persists, please contact Midea service (refer
to page 19). Do not, under any circumstance, dismantle the appliance yourself.
Troubles
Reason
Solution
Washing machine
will not start up
· Check if the door is closed tightly.
· Check if power plug is inserted correctly.
· Check if water supply tap is opened.
· Check if button “Start/Pause” is pressed.
· Check if button “Power” is pressed.
Door will not open
· This is the machine’s safety
protection.
· Disconnect the power, wait a few minutes,
door will then open.
Heating fault
· Heating element damaged.
· Can only wash without heat.
· Contact the service centre promptly.
Water leakage
· The connection between inlet pipe
or outlet hose and tap or washing
machine is not tight.
· Drain pipe is blocked.
· Check and fasten water pipes.
· Clean up outlet hose.
· Arrange a service person to repair if
necessary.
Water overflowing
from bottom of
machine
· The inlet hose is not connected
firmly.
· Drain hose has a leakage.
· Fix the inlet hose in place securely.
· Replace the drain hose.
Indicator or display
does not light
· Power is disconnected.
· PC board has problems.
· Harness has connection problem.
· Check if the power is shut down and power
plug is connected correctly. If not, please
contact customer care.
Detergent residue in
the dispenser
drawer
· Washing powder is dampened and
agglomerated.
· Clean and wipe the drawer.
· Use liquid detergents or detergents
especially for front load washers.
Poor washing effects
· The clothes are heavily soiled.
· Insufficient detergent quantity.
· Select appropriate wash program.
· Add the proper detergent quantity according
to instructions on the detergent package.
Abnormal noises
and vibrations
· Check if the transit bolts have been
removed.
· Check if installed on solid and level floor.
· Check if the feet of the washing
machine are leveled correctly.
· Check for hair clips or metal articles inside
the drum.
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