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CHAPTER 6 TROUBLESHOOTING
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Problem Recommendation
The printer prints
unexpectedly or it prints
garbage.
• Make sure the printer cable is not too long. We recommend you
use a parallel cable of less than 2 metres (6 1/2 feet) in length.
• Check if the printer cable is damaged or broken.
• If you are using an interface-switching device, remove it and
connect your computer directly to your printer and try again.
• Check that the appropriate printer driver is selected as ‘Set as
Default’.
• Check that the printer is not connected to the same port that is
also connected to a mass storage device or scanner.
• Remove all other devices and connect the port to the printer only.
• Turn off printer status reporting in the device options tab in the
printer driver.
The printer cannot print
full pages of a
document. An error
message “PRINT
OVERRUN” occurs.
• Press the control panel button to print the data remaining in the
printer.
• If this does not clear the error, reduce the complexity of your
document or reduce the print resolution.
(HL-1440, HL-1450 and HL-1470N only)
• Expand the printer memory by adding a commercially available
SIMM. See “Installing Additional Memory” in Chapter 4. Set
page protection to ON by using the supplied Windows driver or
RPC program.
• Change the following settings in the supplied Windows driver, and
then try again. The best combination of settings below will vary
depending on your document.
Graphics Mode
Tr u e Typ e
TM
mode
Use Printer True Type
TM
Fonts
The printer cannot print
full pages of a
document. A "MEMORY
FULL" error message
occurs.
• Press the control panel button to print the data remaining in the
printer.
• Reduce the print resolution or reduce the complexity of your
document.
(HL-1440, HL-1450 and HL-1470N only)
• Expand the printer memory by adding a commercially available
SIMM. See “Installing Additional Memory” in Chapter 4.
My headers or footers
appear when I view my
document on screen but
do not show up when I
print it.
Most laser printers have a restricted area that cannot be printed on.
Usually the first two lines and the last two lines of a page cannot have
print (leaving 62 printable lines). Adjust the top and bottom margins
in your document to allow for this.
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