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30
BEFORE YOU CALL
Solutions to Common Problems:
Before you call for service, review the following list. It may save you time and expense. Possible solutions are provided
with the problem listed.
Problem Cause / Solution
Entire appliance does not operate. Appliance not connected. Make sure power cord is plugged properly into outlet. Check
your fuse box or breaker box to make sure the circuit is active.
Electrical power outage. Check house lights to be sure. Call your local electric company
for service outage information.
Oven Problems
Poor baking results. Many factors affect baking results. Use proper oven rack position. Center food in the oven
and space pans to allow air to circulate. Preheat the oven to the set temperature before
placing food in the oven. Try adjusting the recipe's recommended temperature or baking
time. See
“Adjusting the oven temperature” on page 23 if you feel the oven is too hot or
too cool.
Flames inside oven or smoking
from oven vent.
Excessive spills in oven. Grease or food spilled onto the oven bottom or oven cavity. Wipe
up excessive spills before starting the oven. If flames or excessive smoke are present
when using broil, see
“Setting Broil” on page 22.
Oven smokes excessively when
broiling.
Incorrect setting. Follow the “Setting Broil” instructions on page 22.
Meat too close to the broil element or burner. Reposition the broil pan to provide proper
clearance between the meat and broil element or burner. Remove excess fat from meat.
Cut remaining fatty edges to prevent curling, but do not cut into lean.
Grease build up on oven surfaces. Regular cleaning is necessary when broiling frequently.
Grease or food splatters will cause excessive smoking.
Oven control panel beeps and
displays any F or E code error.
Oven control has detected a fault or error condition. To clear the error, press the OFF key
on the control panel. Once the error code is cleared, try the bake or broil function. If the F
or E code error repeats, turn off the power to appliance, wait 5 minutes, and then repower
the appliance. Set the clock with correct time of day. Try the bake or broil function again. If
the fault recurs, press the OFF key to clear.
Oven portion of appliance does not
operate.
Be sure the regulator gas valve is turned to ON. See installation instructions.
The time of day is not set. The clock must be set in order to operate the oven. See “Setting
the Clock” on page 19.
Be sure the oven controls are set properly for the desired function. See “Setting Oven
Controls” starting on page 19 and review instructions for the desired cooking function in
this manual or see “Entire appliance does not operate.” in this checklist.
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