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18
Problems Causes Solutions
The chips are not
crunchy enough.
You are not using a potato
variety that is recommended
for chips.
Choose a potato variety that
is recommended for chips such
as Maris Piper or King Edward
potatoes.
The potatoes are insuffciently
washed and/or not completely
dried.
Wash potatoes for a long
time to remove the starch,
drain and dry very thoroughly
before cooking. They must be
completely dry.
The chips are too thick.
Cut them more thinly. The
maximum chip dimensions are
13 mm x 13 mm.
There is not enough oil.
Increase the amount of oil
(see cooking table p. 14 to
p. 16).
The filter is clogged. Clean the filter.
The chips break during
cooking.
The quantity is too large.
Reduce the amount of potatoes
and adjust the cooking time.
The food stays on the
edge of the pan.
The pan has too much food.
Comply with the maximum
quantities shown on the cooking
table.
Put the turn-over ring in place.
Reduce the amount of food.
Max level exceeded. Reduce the quantities.
Cooking liquids have
leaked into the base of
the appliance.
Faulty pan or paddle.
Check that the paddle is
correctly positioned, otherwise
call the customer Helpline
below.
The max level has been
exceeded.
Observe the max level.
Do not use ActiFry for making
recipes with a high liquid
content.
The LCD screen does
not work.
The appliance is not plugged in. Plug the appliance in.
The lid is open. Close the lid.
The LCD displays shows
«Er» (error).
The appliance is not
functioning correctly.
Unplug the appliance, wait for
10 seconds, plug the appliance
in again and press button.
If the LCD screen still shows Er, see
the table of error codes p. 19.
The appliance is
abnormally noisy.
You suspect there is a problem
in the way the appliance motor
is working.
Call the customer Helpline
below.
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