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19
ENGLISH
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Damage or failure caused by unauthorized modification or alteration of the Product, or if used for other than the intended household
purpose/use of the Product, or damage or failure resulting from any water leakage due to improper installation of the Product;
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Damage or failure caused by incorrect electrical current, voltage or plumbing codes;
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Damage or failure caused by use that is other than normal household use, including, without limitation, commercial or industrial
use, including use in commercial offices or recreational facilities, or as otherwise outlined in the Product’s owner’s manual;
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Damage or failure caused by transportation and handling, including scratches, dents, chips and/or other damage to the finish of
the Product, unless such damage results from defects in materials or workmanship and is reported to LGECI within one (1) week
of delivery of the Products;
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Damage or missing items to any display, open box, refurbished or discounted Product;
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Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or any similar disclaimer;
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Products with original serial numbers that have been removed, altered or cannot be readily determined at the discretion of LGECI;
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Increases in utility costs and additional utility expenses in any way associated with the Product;
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Any noises associated with normal operation of the Product;
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Replacement of light bulbs, filters, fuses or any other consumable parts;
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Replacement of any part that was not originally included with the Product;
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Costs associated with removal and/or reinstallation of the Product for repairs; and
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Shelves, drawers, handle and accessories to the Product, except for internal/functional parts covered under this Limited Warranty.
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Conversion of products from natural gas to L.P. gas;
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Coverage for "in Home" repairs, for products in-warranty, will be provided if the Product is within a 150 km radius from the nearest
authorized service center (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as
determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
All costs and expenses associated with the above excluded circumstances, listed under the heading, This Limited
Warranty Does Not Cover, shall be borne by the consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT OUR WEBSITE:
Call 1-888-542-2623 (7 A.M. to 12 A.M., 365 days a year) and select the appropriate option from the menu, or visit our website at
http://www.lg.com
PROCEDURE FOR RESOLVING DISPUTES:
EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY
TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION,
AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW, YOU AND LG BOTH
IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc., its parents, subsidiaries and
affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and
suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based
in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30
days in advance of initiating the arbitration by sending a letter to LGECI Legal Team at 20 Norelco Drive, North York, Ontario,
Canada M9L 2X6 (the “Notice of Dispute”). You and LG agree to engage in good faith discussions in an attempt to amicably resolve
your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim;
and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days of
LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out
herein. You and LG both agree that, during the arbitration proceeding, the terms (including any amount) of any settlement offer
made by either you or LG will not be disclosed to the arbitrator until the arbitrator determines the dispute.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after
LG’s receipt of the Notice of Dispute, you and LG agree to resolve any claims between you and LG only by binding arbitration on
an individual basis, unless you opt out as provided below, or you reside in a jurisdiction that prevents full application of this clause
in the circumstances of the claims at issue (in which case if you are a consumer, this clause will only apply if you expressly agree to
the arbitration). To the extent permitted by applicable law, any dispute between you and LG shall not be combined or consolidated
with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of the foregoing, except
to the extent such a prohibition is not permitted at law, any dispute between you and LG shall not under any circumstances proceed
as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court,
but that small claims court action may not be brought on a class or representative basis except to the extent this prohibition is not
permitted at law in your province or territory of jurisdiction as it relates to the claims at issue between you and LG.
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