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3
Write
down the
model &
serial
numbers
You’ll see them on a label on the wall beside
the top drawer or at the bottom, just inside the
fresh food compartment door.
These numbers are also on the Consumer
Product Ownership Registration Card
included with this guide.
Before sending in this card, please write these
numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or
service calls concerning your refrigerator.
If you
received a
damaged
refrigerator
Immediately contact the dealer (or builder)
that sold you the refrigerator.
Save time
& money
Before you request service, check the Problem
Solver in the back of this guide.
It lists causes of minor operating problems that
you can correct yourself.
If you
need
service
To obtain service, see the Consumer Services
page in the back of this guide.
We’re proud of our service and want you to be
pleased. If for some reason you are not happy
with the service you receive, here are 3 steps to
follow for further help.
For Customers in the United States:
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased. In
most cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
Manager, Consumer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
FINALLY, if your problem is still not
resolved, write:
Major Appliance Consumer
Action Program
20 North Wacker Drive
Chicago, IL 60606
For Customers in Canada:
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased. In
most cases this will solve the problem.
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
Manager, Consumer Relations
5800 Keaton Crescent
Mississauga, Ontario
Canada L5R 3K2
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