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Customer service en
17
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4Customer service
Cu s t o mer ser vi ce
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
When calling us, please quote the full product number
(E no.) and the production number (FD no.) so that we
can provide you with the correct advice. The rating plate
bearing these numbers can be found on the right-hand
side when you open the cooking compartment door.
To save time, you can make a note of the numbers for
your appliance and the telephone number of the after-
sales service in the space below in case you need
them.
Please note that a visit from an after-sales service
engineer is not free of charge in the event that the
appliance has been misused, even during the warranty
period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
This appliance corresponds to the standards EN 55011
and CISPR 11. It is a Group 2, Class B product.
Group 2 means that microwaves are produced for the
purpose of heating food. Class B states that the
appliance is suitable for private households.
Technical specifications
It is taking longer than usual for food
to heat up
The microwave power output has been set too low. Select a higher microwave power setting.
A larger amount of food than usual has been placed in
the appliance.
Double the amount – double the time.
The food was colder than usual. Stir or turn the food during heating.
The turntable is making a scraping or
grinding noise.
Dirt or debris in the area around the turntable drive. Clean the roller ring and the recess in the cooking
compartment.
The microwave has stopped for no
apparent reason.
The microwave has a fault. If this fault recurs, please call the after-sales service.
An i is shown on the display.
The appliance is in demo mode Deactivate demo mode.
~ "Basic settings" on page 15
Error message "E - 3" Fault in automatic door opening system. If an error message is displayed, switch the appliance
off and on again; if the message disappears, it was a
one-off problem. If the fault occurs again or the error
message is still displayed, please contact the after-
sales service and provide the fault code.
E no.
FD no.
After-sales service O
=1U)'(1U
7\SH
GB 0344 892 8979
Calls charged at local or mobile rate.
IE 01450 2655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
Input voltage 230-240 V AC, 50 Hz
Power consumption 1450 W
Max. output power 900 W (IEC 60705)
Max. grill output power 1200 W
Microwave frequency 2450 MHz
Circuit breaker/fuse rating 10 A
Dimensions (H/W/D)
- Appliance 382 x 594 x 388 mm
- Cooking compartment 208 x 328 x 369 mm
VDE approved Yes
CE mark Yes
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