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Mobility
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Giving and receiving assistance
Emergency request
Conditions for an emergency request:
> Full preparation package mobile phone.
With this equipment, an emergency request
is still possible when no mobile phone is
paired with the vehicle.
> BMW Assist is activated.
Activating BMW Assist, refer to page 206.
> Radio readiness is activated.
> The BMW Assist system is logged on to a
mobile phone network.
> The emergency request system is opera-
ble.
Once your BMW Assist subscription expires,
the BMW Assist system can be deactivated by
a BMW center without you having to visit a
workshop. Once the BMW Assist system has
been deactivated, emergency requests are not
possible. The BMW Assist system can be reac-
tivated by a BMW center after signing a new
contract.
Initiating an emergency request
1. Briefly press protective cover to open.
With some vehicle equipment packages or
in the Convertible, the arrangement of the
switches and indicator lamps may differ
somewhat.
2. Press the SOS button for at least 2 sec-
onds.
The LED in the button lights up. As soon as the
voice connection to the BMW Assist Response
Center has been established, the LED flashes.
When the emergency request is received at the
BMW Assist Response Center, the BMW Assist
Response Center contacts you and arranges
for additional steps to help you.
If conditions allow, remain in the vehicle until
the connection has been established. You will
then be able to provide a detailed description of
the situation.
If the current position of your vehicle can be
determined, it will be transmitted to the BMW
Assist Response Center.
If the LED is flashing but the BMW Assist
Response Center cannot be heard over the
hands-free system, it is possible that the
hands-free system is malfunctioning. The BMW
Assist Response Center may still be able to
hear you, though.
Under certain conditions, an emergency
request is automatically initiated immediately
after a severe accident. Pressing the button
does not interfere with this.
For technical reasons, the emergency request
cannot be guaranteed under unfavorable condi-
tions.
You can also use other services of
BMW Assist with this button, refer to
page 201.<
Online Edition for Part no. 01 41 2 600 759 - © 08/08 BMW AG
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