Owner’s
Manual
Stainless Steel
Professional Island
Range Hood
Models:
ZV42
ZV54
Monogram.com
Consumer Information
Professional Island Range Hood
2
Contents
Consumer Information
Important Phone Numbers ................ 11
Model and Serial Numbers .................. 2
Problem Solver .......................... 9, 10
Product Registration ....................... 2
Safety Instructions ..................... 3, 4, 6
Warranty ........................ Back Cover
Controls and Features ..................... 5
Care and Cleaning
Baffle Grease Filters .........................7
Drip Trays ..................................7
Light Bulbs ................................. 6
Stainless Steel Surfaces .....................8
Before using
your stainless
steel hood
Read this manual carefully. It is intended to help
you operate and maintain your new professional
range hood properly.
Keep it handy for answers to your questions.
If you don’t understand something or need more
help, there is a list of toll-free consumer service
numbers included in the back section of this
manual.
Visit our Website at: GEAppliances.com
Write down
the model
& serial
numbers
You’ll find them on a label on the hood.
These numbers are also on the Consumer
Product Ownership Registration Card packed
separately with your hood.
Use these numbers in any correspondence or
service calls concerning your hood.
Before sending in this card, please write these
numbers here:
Model Number
Serial Number
If you received
a damaged
hood
Immediately contact the dealer (or builder) that
sold you the hood.
Save time
& money
Before you request service, check the Problem
Solver in the back of this manual.
It lists causes of minor operating problems that
you can correct yourself.
If you need
service
To obtain service, see the Consumer Services
page in the back of this manual.
We’re proud of our service and want you to be
pleased. If for some reason you are not happy
with the service you receive, here are some steps
to follow for further help.
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
GHWDLOV³LQFOXGLQJ\RXUSKRQHQXPEHU³WR
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
3
READ AND SAVE THESE INSTRUCTIONS.
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING
SAFETY PRECAUTIONS
WARNING: TO REDUCE THE RISK OF
FIRE, ELECTRIC SHOCK OR INJURY TO PERSONS,
OBSERVE THE FOLLOWING:
A. Use this unit only in the manner intended
by the manufacturer. If you have questions,
contact the manufacturer.
B. Before servicing or cleaning unit, switch
power off at service panel and lock the service
disconnecting means to prevent power from
being switched on accidentally. When the service
disconnecting means cannot be locked, securely
fasten a prominent warning device, such as a tag,
to the service panel.
C. Do not use this unit with any solid-state speed
control device.
D. This unit must be grounded.
CAUTION: FOR GENERAL
VENTILATING USE ONLY. DO NOT USE TO
EXHAUST HAZARDOUS OR EXPLOSIVE MATERIALS
AND VAPORS.
WARNING: TO REDUCE THE RISK OF
INJURY TO PERSONS IN THE EVENT OF A RANGE
TOP GREASE FIRE, OBSERVE THE FOLLOWING*:
A. SMOTHER FLAMES with a close-fitting lid, cookie
sheet or metal tray, then turn off the burner. BE
CAREFUL TO PREVENT BURNS. If the flames do
not go out immediately, EVACUATE AND CALL THE
FIRE DEPARTMENT.
B.1(9(53,&.83$)/$0,1*3$1³<RXPD\EH
burned.
C. DO NOT USE WATER, including wet dishcloths or
WRZHOV³DYLROHQWVWHDPH[SORVLRQZLOOUHVXOW
D. Use an extinguisher ONLY if:
1. You know you have a Class ABC extinguisher,
and you already know how to operate it.
2. The fire is small and contained in the area
where it started.
3. The fire department is being called.
4. You can fight the fire with your back to an exit.
* Based on “Kitchen Firesafety Tips” published by
NFPA.
WARNING: TO REDUCE THE RISK OF
A RANGE TOP GREASE FIRE:
A. Never leave surface units unattended at high
settings. Boilovers cause smoking and greasy
spillovers that may ignite. Heat oils slowly on low
or medium settings.
B. Always turn hood ON when cooking at high heat
or when flambéing food (i.e. Crepes Suzette,
Cherries Jubilee, Peppercorn Beef Flambé).
C. Clean ventilating fans frequently. Grease should
not be allowed to accumulate on fan or filter.
D. Use proper pan size. Always use cookware
appropriate for the size of the surface element.
WARNING: TO REDUCE THE RISK OF
FIRE, ELECTRIC SHOCK OR INJURY TO PERSONS,
OBSERVE THE FOLLOWING:
A. Installation work and electrical wiring must be
done by qualified person(s) in accordance with all
applicable codes and standards, including fire-
related construction.
B. Sufficient air is needed for proper combustion and
exhausting of gases through the flue (chimney) of
fuel burning equipment to prevent back drafting.
Follow the heating equipment manufacturer’s
guideline and safety standards such as those
published by the National Fire Protection
Association (NFPA), and the American Society
for Heating, Refrigeration and Air Conditioning
Engineers (ASHRAE), and the local code authorities.
When applicable, install any makeup (replacement)
air system in accordance with local building code
requirements. Visit GEAppliances.com for available
makeup air solutions.
C. When cutting or drilling into wall or ceiling, do
not damage electrical wiring and other hidden
utilities.
D. Ducted fans must always be vented to the
outdoors.
WARNING: TO REDUCE THE RISK OF
FIRE, USE ONLY METAL DUCTWORK.
• Do not attempt to repair or replace any part of
your hood unless it is specifically recommended
in this manual. All other servicing should be
referred to a qualified technician.
4
LISEZ ET CONSERVEZ CES INSTRUCTIONS.
INSTRUCTIONS DE SÉCURITÉ IMPORTANTES
LISEZ TOUTES LES INSTRUCTIONS AVANT D’UTILISER VOTRE APPAREIL
PRÉCAUTIONS EN MATIÈRE DE SÉCURITÉ
AVERTISSEMENT :
POUR RÉDUIRE LE RISQUE D’INCENDIE,
DE SECOUSSE ÉLECTRIQUE OU DE BLESSURE
CORPORELLE, OBSERVEZ LES PRÉCAUTIONS
SUIVANTES :
A. N’utilisez cet appareil que de la manière prévue
par le fabricant. Si vous avez des questions, appelez
le fabricant.
B. Avant de réparer ou de nettoyer votre appareil,
débranchez le courant au niveau du panneau
de service et verrouillez les mécanismes de
débranchement de service pour éviter tout
branchement accidentel au courant. Si vous
ne pouvez pas verrouiller les mécanismes de
débranchement de service, attachez soigneusement
un avertissement bien visible, comme une étiquette, au
panneau de service.
C. N’utilisez jamais cet appareil avec un mécanisme
de réglage de la vitesse à semi-conducteurs.
D. Cet appareil doit être bien mis à la terre.
ATTENTION : UNIQUEMENT
À USAGE DE VENTILATION GÉNÉRALE. N’UTILISEZ
JAMAIS POUR L’ÉCHAPPEMENT
DE MATIÈRES ET DE VAPEURS EXPLOSIVES.
AVERTISSEMENT :
POUR RÉDUIRE LE RISQUE DE BLESSURE
CORPORELLE SI DE LA GRAISSE PREND FEU SUR
LA SURFACE DE CUISSON DU FOUR, SUIVEZ LES
INSTRUCTIONS SUIVANTES* :
A. ÉTOUFFEZ LES FLAMMES avec un couvercle qui
convient, une tôle à biscuits ou un plateau en métal,
puis éteignez le brûleur. FAITES BIEN ATTENTION DE NE
PAS VOUS BRÛLER. Si les flammes ne s’éteignent pas
immédiatement, SORTEZ ET APPELEZ LES POMPIERS.
B.1('e3/$&(=-$0$,681(&$66(52//(48,)/$0%(³
Vous pouvez vous brûler.
C. N’UTILISEZ JAMAIS D’EAU, en particulier de serviette ou
GHFKLIIRQPRXLOOp³LOVHSURGXLUD
une explosion violente de vapeur brûlante.
D. N’UTILISEZ UN EXTINCTEUR que si :
1. Vous avez un extincteur de classe ABC et vous
savez comment l’utiliser;
2. Le feu est réduit et confiné à l’endroit où il
a commencé;
3. Vous avez déjà appelé les pompiers;
4. Vous combattez les flammes en tournant le
dos à une sortie.
* Basé sur l’ouvrage intitulé «Kitchen Fire Safety Tips»
publié par la NFPA.
AVERTISSEMENT :
RÉDUISEZ LE RISQUE D’UN FEU DE GRAISSE SUR
LA SURFACE DE CUISSON DU FOUR :
A. Ne laissez jamais sans surveillance les unités de cuisson
de surface à une température élevée. Le bouillonnement
occasionne des débordements fumants et graisseux qui
peuvent prendre feu. Chauffez à feu doux les substances
huileuses, avec un réglage bas ou moyen.
B. Mettez toujours la hotte en marche quand vous
cuisinez à haute température ou quand vous faites
flamber des aliments (p. ex. crèpes Suzette, cerises
Jubilee, Boeuf flambé Peppercorn).
C. Nettoyez les mécanismes de ventilation fréquemment. Il
ne faut pas permettre une accumulation de graisse sur
le ventilateur ou sur le filtre.
D. Utilisez une casserole de bonne taille. Utilisez toujours
un ustensile de cuisine qui convienne au diamètre de
l’élément de cuisson.
AVERTISSEMENT :
POUR RÉDUIRE LE RISQUE D’INCENDIE,
DE SECOUSSE ÉLECTRIQUE OU DE BLESSURE
CORPORELLE, OBSERVEZ LES PRÉCAUTIONS
SUIVANTES :
A. Vous devez faire exécuter tous les travaux d’installation
et de câblage électrique par une personne qualifiée,
conformément à tous les codes et les normes en vigueur,
en particulier ceux de construction relatifs aux incendies.
B. Vous devez assez d’air pour avoir une bonne
combustion et permettre l’évacuation des gaz par
le conduit de cheminée du matériel de combustion
du carburant, afin d’éviter tout retour d’air. Suivez les
directives du fabricant de matériel de combustion et
les normes de sécurité comme celles publiées par la
National Fire Protection Association (NFPA) et l’American
Society for Heating, Refrigeration and Air Conditioning
Engineers (ASHRAE), ainsi que les modalités des
codes locaux. Le cas échéant, installez un système de
compensation d’air (remplacement) conformément aux
conditions des codes locaux du bâtiment. Visitez le site
GEAppliances.com pour connaître les solutions offertes
en matière de système de compensation d’air.
C. Si vous faites un trou ou une ouverture dans un mur ou
un plafond, n’endommagez pas les fils électriques et les
autres installations cachées de service public.
D. Vous devez toujours alimenter les ventilateurs dans les
conduits en air en provenance de l’extérieur.
AVERTISSEMENT :
POUR RÉDUIRE LE RISQUE D’INCENDIE, N’UTILISEZ
QUE DES CONDUITS EN MÉTAL.
• N’essayez jamais de remplacer ou de réparer un
élément de votre hotte si le présent manuel ne le
recommande pas expressément. Tout autre entretien
doit être effectué par un technicien qualifié.
Implement holder rods are located on each
side of the hood.
Use these rods to hang and display cooking
utensils such as whisks, spoons, forks or any
non-flammable decorative items. Frequently
used small pots and pans can also hang from
these rods.
WARNING:
DO NOT hang flammable items from these
implement rods.
DO NOT hang items weighing more than
10 pounds on either side, or 20 pounds
total weight.
AVERTISSEMENT :
N’accrochez pas d’articles inflammables à
ces tringles.
N’accrochez pas d’articles pesant plus de 5 kg
(10 lbs) de chaque côté, soit au total pesant plus
de 10 kg (20 lbs).
5
Appearance will vary.
Appearance will vary.
1 2 3
Controls and Features
Professional Island Range Hood
1. Light control
Turn the light control from OFF to HI for the
brightest light while cooking.
2. Fan control
Turn the fan control speed from OFF to HI as
needed.
Continuous use of the fan system while
cooking helps keep the kitchen comfortable
and less humid. It also reduces cooking odors
and soiling moisture that create a frequent
need for cleaning.
NOTE: When the fan is operating on the lowest
setting, it will be very quiet. Always make
sure that the fan is turned OFF when you are
finished in the kitchen.
3. Fan ON indicator light
Comes on when the fan is turned on.
Controls
Implement
holders
6
Care and Cleaning
Professional Island Range Hood
For your
safety
Pour votre
securité
Before servicing or cleaning unit, switch
power off at service panel and lock the service
disconnecting means to prevent power from
being switched on accidentally. When the service
disconnecting means cannot be locked, securely
fasten a prominent warning device, such as a
tag, to the service panel.
Avant de réparer ou de nettoyer votre appareil,
débranchez le courant au niveau du panneau
de service et verrouillez les mécanismes de
débranchement de service pour éviter tout
branchement accidentel au courant. Si vous
ne pouvez pas verrouiller les mécanismes
de débranchement de service, attachez
soigneusement un avertissement bien visible,
comme une étiquette, au panneau de service.
Light bulbs
The bulbs are located on the underside of
the hood.
To change the light bulbs:
1. Remove the trim ring by turning it
counterclockwise.
2. Grasp the bulb on the edges and remove
by turning it counterclockwise.
3. Replace with the same type and size bulb.
These 120 volt, 50 watt, par 16 halogen flood
bulbs, with standard base, are available at
specialty lighting stores.
These bulbs can also be ordered from your
GE supplier.
Order bulb no. WB08X10028.
Baffle grease
filters and
drip trays
Island hood models have reusable metal grease
baffles and drip trays.
The metal baffles channel grease released by
foods on the cooktop into the drip trays. The
baffles also help prevent flaming foods on the
cooktop from damaging the inside of the hood.
For this reason, the baffles must ALWAYS be in
place when the hood is used. The grease baffles
and drip trays should be cleaned once a month,
or as needed.
To clean the grease baffles and drip trays,
drain and wipe all excess grease with a dry paper
towel. Soak them and then swish them around
in hot water and detergent. Don’t use ammonia
or ammonia products because they will darken
the metal. Do not use abrasives or oven cleaners.
Rinse, shake and let them dry before replacing.
They may also be cleaned
in an automatic dishwasher.
To remove:
Grasp both baffle knobs on each filter and
pull them up, forward and out. Grasp the
drip tray and carefully lift it up and out of
the hood track.
To replace the drip trays:
1. Place and seat the drip tray into the
hood track.
2. Slide them left or right until all trays are
side-by-side in place in the track.
To replace the baffles:
1. Hold the baffle at the bottom by one of
the knobs.
2. Place the other end of the baffle against
the inside front of the hood.
3. Slide it up and push the bottom end back until
it firmly seats into place.
7
Drip Tray
Drip Tray
Track
Baffle
Drip Tray Replacement
Baffle Replacement
Care and Cleaning
Professional Island Range Hood
8
Care and Cleaning
Professional Island Range Hood
Stainless
steel
surfaces
Do not use a steel wool pad; it will scratch
the surface.
To clean the stainless steel surface, use warm sudsy
water or a stainless steel cleaner or polish. Always
wipe the surface in the direction of the grain. Follow
the cleaner instructions for cleaning
the stainless steel surface.
To inquire about purchasing stainless steel
appliance cleaner or polish, or to find the location
of a dealer nearest you, please call our toll-free
number:
National Parts Center 1.800.626.2002
GEApplianceParts.com
PROBLEM POSSIBLE CAUSE
FAN AND LIGHTS DO • The hood was never electrically connected by the installer/
NOT OPERATE WHEN electrician/builder. Call the electrician/installer/builder to
THE SWITCHES ARE complete the installation. This is not covered by warranty.
TURNED ON
• A fuse may be blown or a circuit breaker tripped. Replace the fuse
or reset the circuit breaker.
THE BLOWER DOES • The blower motor wire harness was not connected or was not
NOT WORK BUT connected properly by the installer/electrician/builder to its mating
THE LIGHTS DO connector located inside the hood on the top surface, to the left of
the blower assembly.
1. Switch power off at service panel and lock the service disconnecting
means to prevent power from being switched on accidentally. When
the service disconnecting means cannot be locked, securely fasten a
prominent warning device, such as a tag, to the service panel.
2. Remove the filters and locate the blower wire harness connector.
Is it plugged into its mating connector?
3. If no, plug the blower motor connector into its mating connector on
the top of the hood. Switch the power back on. Check to see if the fan
now works.
4. If no, check the circuit breaker/fuse. If it is blown/tripped, replace/
reset it. Does the blower work now? If no, call GE for service.
THE BLOWER FAILS • Many factors could be the root cause for reduced air-flow.
TO EXHAUST THE
1. Installation could be the problem: Your hood was designed to
SMOKE/STEAM/
meet specific ducting requirements. Refer to the Installation
ODORS ADEQUATELY
Instructions or if you do not have them, go to GEAppliances.com.
If your duct length exceeds the manufacturer’s requirements,
hood performance will suffer. Air-flow will also be reduced if the
house duct work is too small or there are too many elbows in the
system. Contact your installer or builder.
2. Obstruction in duct work could be the problem: Make sure nothing is
blocking the vent (bird nests or kinks in the duct work).
3. Damper blade may not be opening. Make sure the tape is removed
from the damper blades and that it swings open freely.
4. Damper blade on Wall or Roof Cap may not be opening. Contact
your builder so they can make sure the damper swings open freely.
5. Dirty filters/baffles³PDNHVXUHILOWHUVDQGDOOKRRGVXUIDFHVDUH
kept clean of grease and dirt.
6. Sufficient makeup (replacement) air is required for exhausting
appliances to operate to rating. Check with local building codes,
which may require or strongly advise the use of makeup air.”
Visit GEAppliances.com for available makeup air solutions.
9
The Problem Solver
Professional Island Range Hood
Questions?
Use this
problem
solver!
10
PROBLEM POSSIBLE CAUSE
PART IS MISSING/ • In the unlikely event that a part would be missing, damaged or
DAMAGED/ defective, we can serve you, the consumer, quickly by mailing these
DEFECTIVE parts to you. We have identified several easy-to-install parts.
These include: lamps, lamp bezels, baffle filters, grease trays, knobs,
utensil rods, Owner’s Manual and Installation Instructions.
Call GE service and carefully describe your model number and the
part you need. The model number is located inside the hood chassis,
behind the baffle filter.
DUCT COVER IS • Chimney kit and duct covers for 8' ceiling installations are included
MISSING with the hood.
For 9' and 10' ceilings, please order the following appropriate kit:
³42" models, ZX42DC10
³54" models, ZX54DC10
Call GE Parts. See Consumer Service page in this manual for a list
of phone numbers.
INSTALLATION • We provide a 10" round, vertical duct transition. This part can
PART IS MISSING/ be mailed out to the hood installer if it is in some way unusable.
DAMAGED/ All other duct transitions, elbows, etc. must be purchased locally.
DEFECTIVE We can also mail out many other parts that come with the hood to
your installer. Call GE Service. See Consumer Service page in this
manual for a list of phone numbers. Ask them to mail the parts
RQO\³QRVHUYLFHFDOOUHTXLUHG
The Problem Solver
Professional Island Range Hood
Questions?
Use this
problem
solver!
11
Consumer Services
With the purchase of your new Monogram appliance, receive
the assurance that if you ever need information or assistance
IURP*(ZH·OOEHWKHUH$OO\RXKDYHWRGRLVFDOO³WROO IUHH
GE Answer
Center
®
800.626.2000
Whatever your question about any Monogram major appliance, GE Answer Center
®
information
VHUYLFHLVDYDLODEOHWRKHOS<RXUFDOO³DQG\RXUTXHVWLRQ³ZLOOEHDQVZHUHGSURPSWO\DQG
courteously. And you can call any time. GE Answer Center
®
service is open
24 hours a day, Monday through Saturday.
OR
Visit our Website at: monogram.com
Monogram
Preferred
Service
800.444.1845
If your Monogram appliance should ever require service, you can depend on Monogram Preferred
Service. Simply call 800.444.1845, where our Monogram Preferred Service Specialists are available
7 a.m.–10 p.m. ET Monday through Friday and 8 a.m.–6 p.m. ET Saturday and Sunday to coordinate
your service appointment.
For Customers
With Special
Needs…
800.626.2000
GE offers, free of charge, a brochure to assist in planning a barrier-free
kitchen for persons with limited mobility.
Consumers with impaired hearing or speech who have access to
a TDD or a conventional teletypewriter may call 800.TDD.GEAC
(800.833.4322) to request information or service.
Service
Contracts
800.626.2224
You can have the secure feeling that GE Consumer Service will still be there after your
warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll
receive a substantial discount. With a multiple -year contract, you’re assured of future
service at today’s prices.
Parts and
Accessories
800.626.2002
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine
Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.
User maintenance instructions contained in this manual cover procedures intended to be
performed by any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
WARRANTY
YOUR MONOGRAM HOOD WARRANTY
Staple sales slip or cancelled check here. Proof of original
purchase date is needed to obtain service under warranty.
WHAT IS
COVERED
LIMITED ONE-YEAR WARRANTY
For one year from date of original purchase, we will provide, free of charge, parts and
service labor in your home to repair or replace any part of the hood that fails because of a
manufacturing defect.
This warranty is extended to the original purchaser and any succeeding owner for products
purchased for ordinary home use in the 48 mainland states, Hawaii and Washington, D.C.
If the product is located in an area where service by a GE Authorized Servicer is not available, you
may be responsible for a trip charge or you may be required to bring the product to an Authorized
GE Service Location for service. In Alaska the warranty is the same except that it
is LIMITED because you must pay to ship the product to the service shop or for the service
technician’s travel costs to your home.
All warranty service will be provided by our Factory Service Centers or by our authorized Customer
Care
®
servicers during normal working hours.
Should your appliance need service, during warranty period or beyond, call 800.444.1845. Please
have serial number and model number availa ble when calling for service.
WHAT IS NOT
COVERED
• Service trips to your home to teach you how
to use the product.
• Replacement of house fuses or resetting
of circuit breakers.
• Incidental or consequential damage caused
by possible defects with this appliance.
• Replacement of the filters.
• Damage to the product caused by accident,
fire, floods or acts of God.
• Failure of the product if it is used for
other than its intended purpose or used
commercially.
• Improper installation, delivery or
maintenance.
• Damage caused after delivery.
• Product not accessible to provide
required service.
• Installation or service for a makeup
(replacement) air system.
Some states do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights which vary from state to state.
To know what your legal rights are in your state,
consult your local or state consumer affairs office
or your state’s Attorney General.
Warrantor: General Electric Company.
Louisville, KY 40225
GE Appliances & Lighting
Appliances
General Electric Company
Louisville, KY 40225
GEAppliances.com
(;&/86,212),03/,(':$55$17,(6³<RXUVROHDQGH[FOXVLYHUHPHG\LVSURGXFWUHSDLU
as provided in this Limited Warranty. Any implied warranties, including the implied
warranties of merchantability or fitness for a particular purpose, are limited to one year or
the shortest period allowed by law.
49-80394-3
02-13 GE
Printed in Mexico
