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59
TROUBLESHOOTING
ENGLISH
Can I pop popcorn in my upper oven?
How do I get the best results?
Yes. Pop packaged microwave popcorn following
manufacturer’s guidelines or use the preprogrammed
Popcorn key.
Do not use regular paper bags. Use the listening test
by stopping the oven as soon as the popping slows
to a pop every one or two seconds. Do not try to
repop unpopped kernels. You can also use special
microwave poppers. When using a popper, be sure to
follow manufacturer’s directions. Do not pop popcorn
in glass utensils.
Why does steam come out of the air exhaust
vent?
Steam is normally produced during cooking. The
upper oven has been designed to vent steam out of
the top vent.
The Lower oven doesn’t cook like my old one.
Is there something wrong with the temperature
settings?
No, your oven has been factory tested and calibrated.
For the first few uses, follow your recipe times and
temperatures carefully. If you still think your new
oven is too hot or too cold, you can adjust the oven
temperature yourself to meet your specific cooking
needs. Refer to the Oven Temperature Adjustment
section in this manual for easy instructions on how to
adjust your thermostat.
Is it normal to hear a clicking noise coming from
the back of the lower oven when I am using it?
Your new oven is designed to maintain a tighter
control over your oven’s temperature. You may hear
your oven’s heating elements click on and off more
frequently on your new oven. This is NORMAL.
Why is the time flashing?
This means that the product has just been plugged
in, or that it has experienced a power interruption. To
clear the flashing time, touch any button and reset the
clock if needed.
During convection cooking the fan stops when I
open the door. Is that normal?
Yes, this is normal. When the door is opened, the
convection fan will stop until the door is closed.
Can I use aluminum foil to catch drippings in the
lower oven cavity?
Never use aluminum foil to line the bottom or sides
of the oven. The foil will melt and stick to the bottom
surface of the oven and will not be removable. Use
a sheet pan placed on a lower oven rack to catch
drippings instead. (If foil has already melted onto the
bottom of the oven, it will not interfere with the oven's
performance.)
Can I use aluminum foil on the racks?
Do not cover racks with aluminum foil. Covering
entire racks with foil restricts air flow, leading to poor
cooking results. Use a sheet pan lined with foil under
fruit pies or other acidic or sugary foods to prevent
spillovers from damaging the oven finish.
CAUTION
Foil may be used to wrap food in the lower oven,
but do not allow the foil to come into contact with
the exposed heating/broiling elements in the
oven. The foil could melt or ignite, causing smoke,
fire, or injury.
Can I leave my racks in the oven when running a
Self Clean cycle?
No. Although it will not damage the racks, it will
discolor them and may make them hard to slide in
and out during use. Remove all items from the oven
before starting a Self Clean cycle.
What should I do if my racks are sticky and have
become hard to slide in and out?
Over time, the racks may become hard to slide in
and out. Apply a small amount of olive oil to the ends
of the racks. This will work as a lubricant for easier
gliding.
Why aren't the function buttons working?
Make sure that the oven is not in Lockout mode. The
lock
will show in the display if Lockout is activated.
To deactivate Lockout, touch and hold Lower Clear/
Off for three seconds. The unlock melody sounds
and Loc appears in the display until the controls are
unlocked.
My oven is still dirty after running the EasyClean
®
cycle. What else should I do?
The EasyClean
®
cycle only helps to loosen light soils
in your oven to assist in hand-cleaning of your oven.
It does not automatically remove all soils after the
cycle. Some scrubbing of your oven is required after
running the EasyClean
®
cycle.
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