User Manual KitchenAid KBFN502EPA 24.2 Cu. Ft. 42" Width Built-In Refrigerator

KitchenAid KBFN502EPA 24.2 Cu. Ft. 42" Width Built-In Refrigerator - Use Manual - Use Guide PDF.
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User Manual

• User Manual - (English, French, Spanish)

Specification

• Tech Sheet - (English)

Installation Instruction

• Installation Instruction - (English)

Energy Guide

• Energy Guide - (English)

Table of contents

• REFRIGERATOR USE
• REFRIGERATOR FEATURES
• FREEZER FEATURES
• DOOR FEATURES
• REFRIGERATOR CARE
• TROUBLESHOOTING

Owner Manual BOTTOM-MOUNT BUILT-IN REFRIGERATOR

REFRIGERATOR USE

WARNING - Electrical Shock Hazard

• Plug into a grounded 3 prong outlet.
• Do not remove ground prong.
• Do not use an adapter.
• Do not use an extension cord.
• Failure to follow these instructions can result in death, fire, or electrical shock.

WARNING - Explosion Hazard

• Keep flammable materials and vapors, such as gasoline, away from refrigerator.
• Failure to do so can result in death, explosion, or fire.

Power On/Off Switch

If you need to turn the power to your refrigerator On or Off, you must remove the top grille assembly to access the power switch. Turn the power to the refrigerator Off before plugging/unplugging unit, or when cleaning your refrigerator.

To Remove Top Grille:

1. Grasp both ends of the top grille.
2. Pull the bottom out. Then, push the top grille straight up and pull it straight out. Place the grille on a soft surface.

To Replace Top Grille:

1. Insert top grille hooks (located on the back of the top grille) onto mounting bolts on the side trim.
2. Pull the grille down slightly and push the bottom in to lock it into place.

Turn Power On or Off:

1. Remove top grille.
2. Press power switch to the On or Off position.
3. Replace top grille.

IMPORTANT: Be sure the power switch is set to the On position after cleaning refrigerator.

Using the Controls

IMPORTANT:

• The Fridge control adjusts the temperature in the refrigerator compartment. The Freezer control adjusts the temperature in the freezer compartment.
• Wait 24 hours after you turn on the refrigerator before you put food into it. If you add food before the refrigerator has cooled completely, your food may spoil.
  NOTE: Adjusting the temperature controls to a lower (colder) setting will not cool the compartments any faster.
• If the temperature is too warm or too cold in the refrigerator or freezer, first check the air vents to be sure they are not blocked before adjusting the controls.
• The recommended settings should be correct for normal household usage. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm.
• The actual temperature may differ from the display when a door is open for an extended period of time.

Turning On Cooling and Viewing Set Points

The factory recommended set points are 0°F (-18°C) for the freezer and 37°F (3°C) for the refrigerator

1. Press the FRIDGE or FREEZER touch pad.
   NOTE: After the refrigerator is turned on, the Over Temperature audio alarm and indicator light may activate every 1½ hours until the refrigerator and freezer temperatures are below 48°F (9°C) and 15°F (-9°C), respectively, or until the alarm is turned off. To turn off the audio alarm and indicator light, see “Alarm Reset.”

Turning Off Cooling

1. Press the FRIDGE or FREEZER touch pad.
2. Press and hold the COOLING OFF touch pad for 3 seconds.

NOTE: To turn off the power completely, use the power ON/ OFF switch located behind the top grille. See “Power On/Off Switch.”

Viewing the Temperature in Degrees Celsius

1. Press °C touch pad. To display degrees Fahrenheit, press °F touch pad.

NOTE: If the freezer temperature is below zero, the negative sign next to the freezer display will light up. This is normal

Adjusting Controls

NOTE: Wait at least 24 hours between adjustments. Recheck the temperatures before other adjustments are made.

To Adjust Set Point Temperatures:

• Press the FRIDGE or FREEZER touch pad, and then press the Plus (+) or Minus (-) touch pad until the desired temperature is reached.
• Press the SAVE touch pad to program the desired temperature.

NOTE: The set point range for the freezer is -5°F to 3°F (-21°C to -16°C). The set point range for the refrigerator is 34°F to 42°F (1°C to 6°C).

Options

Max Ice

The Max Ice feature speeds up the ice production rate to assist with periods of heavy ice usage.

• Press OPTIONS, and then press MAX ICE to turn on the Max Ice feature. Max Ice will remain activated for 24 hours unless manually turned off.

NOTE: The temperature display for the refrigerator and freezer compartments will remain at the user’s set points, but the actual temperature of the freezer compartment will drop to -5°F (-21°C), while the Max Ice feature is enabled. After 24 hours, the freezer will return to the previous temperature set point.

Max Cool

The Max Cool feature assists with full grocery loads, temporarily warm room temperatures, or during heavy door opening use.

• Press OPTIONS, and then press MAX COOL to turn on the Max Cool feature. Max Cool will remain activated for 24 hours unless manually turned off.

NOTE: The temperature display for the refrigerator compartment will remain at the user’s set point, but the actual temperature of the refrigerator compartment will drop to 34°F (1°C), while the Max Cool feature is enabled. After 24 hours, the refrigerator returns to the previous temperature set points.

Sabbath Mode

Sabbath mode is designed for the traveler or for those whose religious observances require turning off the lights and ice maker. By selecting this feature, the temperature set points remain unchanged, the ice maker will be disabled, the interior lights will turn off, and the audio tones are muted. For most efficient refrigerator operation, it is recommended to exit Sabbath mode when it is no longer required.

• Press the SABBATH touch pad to turn on Sabbath mode. This feature will remain on until Sabbath is pressed again.

NOTE: If the Max Cool or Max Ice feature has been selected prior to turning on Sabbath mode, Max Cool and Max Ice will be automatically canceled upon entering Sabbath mode.

Filter Reset

See “Water Filter Indicator” in the “Water Filtration System” section.

Alarm Functions

Alarm Reset

Pressing any Home Screen touch pad (Fridge, Freezer or Options) will turn off the audio alarm and indicator light. The audio alarm will not sound again for the current condition that caused the alarm until a new condition occurs.

An Alarm Reset can be performed by pressing any Home Screen touch pad (Fridge, Freezer or Options), or by turning the power to the refrigerator off and on again. See “Power On/Off Switch.” After performing an Alarm Reset, the indicator light will reactivate if the condition that caused the alarm is still present. See “Door Open,” “Over Temperature” or “Power Outage.”

Door Open

An alarm will sound when a door has been open for longer than 5 minutes. Closing the door or drawer, or pressing any Home Screen touch pad (Fridge, Freezer or Options) will reset the Door Open feature and turn off the audio alarm.

NOTE: If the door(s) or drawer are left open for 10 minutes the interior lights will go out. Closing the open door(s) or drawer will reset the lights.

Over Temperature

IMPORTANT: If the Over Temperature Alarm activates, your food may spoil. See “Power Interruptions.” Minimize door openings until temperatures return to normal.

The Over Temperature feature is designed to let you know when either the refrigerator temperature rises above 48°F (9°C) or the freezer temperature rises above 15°F (-9°C) for longer than 1½ hours. The audio alarm will shut off automatically when the temperature returns to normal, but the indicator light will continue to flash to let you know that an Over Temperature condition occurred until an Over Temperature reset has been performed. Press any Home Screen touch pad (Fridge, Freezer or Options) to turn off the indicator light.

If the over temperature condition is still present when an Over Temperature reset is performed, the indicator light will continue to reactivate every 1½ hours until refrigerator and freezer temperatures are below 48°F (9°C) and 15°F (-9°C), respectively.

Power Outage

When a power outage occurs, a Power Outage indicator light will be displayed. Press any Home Screen touch pad (Fridge, Freezer or Options) to turn off the indicator light. The power outage indicator light will not display when either Cooling Off or Sabbath mode is active, but will appear after exiting Sabbath mode if a power outage occurred.

Ice Maker and Storage Bin

IMPORTANT: After connecting the refrigerator to a water source or replacing the water filter, fill and discard two full containers of ice to prepare the water filter for use, before using the ice.

Turn the Ice Maker On/Off

1. To turn ON the ice maker, simply lower the wire shutoff arm.
   NOTE: Your ice maker has an automatic shutoff. As ice is made, the ice cubes will fill the ice storage bin and the ice cubes will raise the wire shutoff arm to the OFF (arm up) position. Do not force the wire shutoff arm up or down.
2. To manually turn off the ice maker, lift the wire shutoff arm to the OFF (arm up) position and listen for the click.

Ice Storage Bin Care

NOTE: It is normal for ice to stick together in the ice bin. It is recommended that the ice bin be emptied and cleaned as needed.

To clean the ice storage bin:

1. Slide the ice bin out of the freezer, and then lift up and out.
2. Empty the ice bin. Use warm water to melt the ice if necessary.
   NOTE: Do not use anything sharp to break up the ice in the bin. This can cause damage to the ice bin and the dispenser mechanism.
3. Wash ice bin with warm water and a mild detergent, rinse well and dry thoroughly. Do not use harsh or abrasive cleaners or solvents.

REMEMBER:

• Allow 24 hours to produce the first batch of ice.
• It may take 3 to 4 days for the ice bin to completely fill, if no ice is used.
• The quality of your ice will be only as good as the quality of the water supplied to your ice maker.
• Avoid connecting the ice maker to a softened water supply.
  Water softener chemicals (such as salt) can damage parts of the ice maker and lead to poor quality ice. If a softened water supply cannot be avoided, make sure the water softener is operating properly and is well maintained.
• It is normal for the ice cubes to be attached at the corners.
  
  See other models: KUBR304EBS KOSC104FSS KUWL204ESB KBFN506ESS KUWR304EBS
  They will break apart easily.
• Do not store anything inside the ice bin.

Water Filtration System

Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts.

Water Filter Indicator (on some models)

The water filter indicator, located on the control panel, will help you know when to change the water filter.

A replacement water filter should be ordered when “Order Filter” is displayed. It is recommended that you replace the filter when “Replace Filter” is displayed or when water flow to your water dispenser and/or ice maker decreases noticeably. See “Changing the Water Filter” later in this section.

After changing the water filter, press and hold FILTER RESET for 3 seconds until the “Order Filter” or “Replace Filter” indicator light disappears.

Changing the Water Filter

The water filter is located in the base grille below the freezer compartment door. It is not necessary to remove the base grille to remove the filter.

1. Remove the filter by pressing the eject button and pulling straight out on the filter cap.
   NOTES:
   Avoid twisting the cap when removing the filter because this could cause the cap to come off. If this occurs, replace the cap and pull the filter straight out.
   There will be water in the filter. Some spilling may occur.
   
2. Remove the cap by turning it counterclockwise until it stops.
   IMPORTANT: Do not discard the cap. It is part of your refrigerator. Keep the cap to use with the replacement filter.
3. Align the ridge on the cap with the arrow on the new filter, and then turn the cap until it snaps into place.
   
4. Remove the covers from the O-rings. Be sure the O-rings are still in place after the covers are removed.
5. Place the cap (removed in Step 2) on the new filter. Align the ridge on the cap with the arrow on the filter. Turn the cap clockwise until it snaps into place.
   
6. Push the new filter into the opening in the base grille. As the filter is inserted, the eject button will depress. The eject button will pop back out when the filter is fully engaged.
7. Pull gently on the cap to check that the filter is securely in place.
8. Flush the water system. Depending on your model, see “Water and Ice Dispensers” or “Ice Maker and Storage Bin.”

Using the Ice Maker Without a Water Filter

You can operate the ice maker without a water filter. Your ice will not be filtered.

1. Remove the filter by pressing the eject button and pulling on the cap. See “Changing the Water Filter” earlier in this section.
2. Remove the cap by turning it counterclockwise until it stops.
   IMPORTANT: Do not discard the cap. It is part of your refrigerator.
3. With the cap in a horizontal position, insert the cap into the base grille until it stops.
   
4. Turn the cap counterclockwise until the cap slips into the attachment slot. Then, turn the cap clockwise until it is in a horizontal position.
   NOTE: The cap will not be even with the base grille.

REFRIGERATOR FEATURES

Refrigerator Shelves

Important information to know about glass shelves and covers:

Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.

The shelves in your refrigerator are adjustable to match your individual storage needs.

Storing similar food items together in your refrigerator and adjusting the shelves to fit different heights of items will make finding the exact item you want easier. It will also reduce the amount of time the refrigerator door is open, and save energy.

Shelves and Shelf Frames

To remove and replace a shelf/frame:

1. Remove the shelf/frame by tilting it up at the front and lifting it out of the shelf supports. Pull shelf straight out.
2. Replace the shelf/frame by guiding the rear shelf hooks into the shelf supports. Tilt the front of the shelf up until the rear shelf hooks drop into the shelf supports.
3. Lower the front of the shelf and check that the shelf is in position.

Meat Storage Guide

Store most meat in original wrapping as long as it is airtight and moisture-proof. Rewrap if necessary. See the following chart for storage times. When storing meat longer than the times given, freeze the meat.

Fresh fish or shellfish......................... use same day as purchased

Chicken, ground beef, variety meats (liver) ...................... 1-2 days

Cold cuts, steaks/roasts .................................................. 3-5 days

Cured meats................................................................... 7-10 days

Leftovers - Cover leftovers with plastic wrap, aluminum foil, or plastic containers with tight lids.

Deli/Crisper Drawers

To remove and replace the deli/crisper drawers:

1. Slide the deli/crisper drawer straight out to the stop. Lift the front of the drawer with one hand while supporting the bottom with the other hand. Slide the drawer out the rest of the way.
2. To replace the deli/crisper drawer, pull out the drawer slides until they are fully extended and set the drawer on the slides. Push the drawer in toward the back until it is in closed position.
3. Reopen the deli/crisper drawer to make sure it has been replaced properly.

Wine Rack

To remove and replace the wine rack:

1. Remove the rack by pulling it straight out from the shelf.
2. Replace the rack by sliding it in between the shelf and the wall of the refrigerator.

FREEZER FEATURES

Freezer Drawer and Pull-out Ice Bin

The freezer drawer can be used to store smaller items. The freezer drawer is not removable.

To remove and replace the ice bin:

1. Slide the ice bin out of the freezer, and then lift up and out.
   
2. To replace the ice bin, pull out the drawer slides until they are fully extended, and then set ice bin on the slides. Push the ice bin in toward the back until it is in closed position.
3. Reopen the ice bin to make sure it has been replaced properly.

Frozen Food Storage Guide

Storage times will vary according to the quality and type of food, the type of packaging or wrap used (should be airtight and moisture-proof), and the storage temperature. Ice crystals inside a sealed package are normal. This simply means that moisture in the food and air inside the package have condensed, creating ice crystals.

Put no more unfrozen food into the freezer than will freeze within 24 hours (no more than 2 to 3 lbs of food per cubic foot [9071,350 g per 28 L] of freezer space). Leave enough space in the freezer for air to circulate around packages. Be sure to leave enough room for the door to close tightly.

For more information on preparing food for freezing, check a freezer guide or reliable cookbook.

DOOR FEATURES

Utility Compartment (on some models)

The utility compartment can be placed in any position on the refrigerator door.

To remove and replace the utility bin:

1. Remove utility compartment by grasping both ends and lifting compartment up and out.
2. Replace the bin by sliding it in above the desired support and pushing it down until it stops.

Door Bins

Large door bins hold gallon containers and the smaller door bins hold 2-liter bottles. The door bins are adjustable and removable for easy cleaning and adjusting.

Gallon Door Bin

To install the gallon door bin:

NOTE: The gallon door bin can only be placed on the lower door support.

1. Position gallon door bin above lowest door adjustment slot.
2. Push down to secure bin.
3. Adjust other bins, as necessary to allow for milk or beverage container height.

Door Bins
To remove and replace the door bins:

1. Remove the bin by lifting it up and pulling it out.
2. Replace the bin by sliding it in above the desired support and pushing it down until it stops.

REFRIGERATOR CARE

Cleaning

WARNING - Explosion Hazard

• Use nonflammable cleaner.
• Failure to do so can result in death, explosion, or fire.

Both the refrigerator and freezer sections defrost automatically. However, clean both sections about once a month to avoid buildup of odors. Wipe up spills immediately.

To Clean Your Refrigerator:

1. Remove the top grille. See “Power On/Off Switch.”
2. Press the power switch to OFF.
3. Remove all removable parts from inside, such as shelves, crispers, etc.
4. Hand wash, rinse, and dry removable parts and interior surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water.
   Do not use abrasive or harsh cleaners such as window sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on plastic parts, interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools. These can scratch or damage materials.
   To help remove odors, you can wash interior walls with a mixture of warm water and baking soda (2 tbs to 1 qt [26 g to 0.95 L] of water).
5. Clean the exterior surfaces.
   Stainless steel panels: Wash stainless steel with a clean sponge or soft cloth and a mild detergent in warm water.
   To keep your stainless steel refrigerator looking like new and to remove minor scuffs or marks, it is suggested that you use the manufacturer’s approved Stainless Steel Cleaner and Polish.
   IMPORTANT: This cleaner is for stainless steel parts only! Do not allow the Stainless Steel Cleaner and Polish to come into contact with any plastic parts such as the trim pieces, dispenser covers or door gaskets. If unintentional contact does occur, clean plastic part with a sponge and mild detergent in warm water. Dry thoroughly with a soft cloth. To order the cleaner, see “Accessories.”
6. Press the power switch to ON.
7. Replace the top grille. See “Power On/Off Switch.”

Power Interruptions

If the power will be out for 24 hours or less, keep the door or doors closed (depending on your model) to help food stay cold and frozen.

If the power will be out for more than 24 hours, do one of the following:

• Remove all frozen food and store it in a frozen food locker.
• Place 2 lbs (907 g) of dry ice in the freezer for every cubic foot (28 L) of freezer space. This will keep the food frozen for 2 to 4 days.
• If neither a food locker nor dry ice is available, consume or can perishable food at once.

REMEMBER: A full freezer stays cold longer than a partially filled one. A freezer full of meat stays cold longer than a freezer full of baked goods. If you see that food contains ice crystals, it may be refrozen, although the quality and flavor may be affected. If the condition of the food is poor, dispose of it.

Vacation Care

Your refrigerator is equipped with the Sabbath mode feature, which is designed for the traveler or for those whose religious observances require turning off the lights and ice maker.

By selecting this feature, the temperature set points remain unchanged, the ice maker will be disabled and the interior lights will turn off. For most efficient refrigerator operation, it is recommended to exit Sabbath mode when it is no longer required.

If You Choose to Leave the Refrigerator On While You’re Away:

1. Use up any perishables and freeze other items.
2. Press the SABBATH touch pad.
3. If your refrigerator has an automatic ice maker, shut off the water supply to the ice maker.
4. Empty the ice bin.
5. When you return from vacation, press the SABBATH touch pad to return to normal operation.

If You Choose to Turn Off the Refrigerator Before You Leave:

1. Remove all food from the refrigerator.
2. If your refrigerator has an automatic ice maker:
   Turn off the water supply to the ice maker at least one day ahead of time.
   When the last load of ice drops, raise the wire shutoff arm to the OFF (up) position.
3. Under the Fridge or Freezer menu, press and hold COOLING OFF for 3 seconds to turn off cooling.
   NOTE: To turn off the power completely, use the power ON/ OFF switch located behind the top grille. See “Power On/Off Switch.”
4. Clean refrigerator, wipe it, and dry well.
5. Tape rubber or wood blocks to the tops of both doors to prop them open far enough for air to get in. This stops odor and mold from building up.

When you get to your new home, put everything back and refer to the “Installation Instructions” section for preparation instructions. Also, if your refrigerator has an automatic ice maker, remember to reconnect the water supply to the refrigerator.

TROUBLESHOOTING

Refrigerator Operation

The refrigerator will not operate

WARNING - Electrical Shock Hazard

Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.

• Power cord unplugged? Plug into a grounded 3 prong outlet.
• Is outlet working? Plug in a lamp to see if the outlet is working.
• Household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
• Are controls on? Make sure the refrigerator controls are on. See “Using the Control(s).”
• New installation? Allow 24 hours following installation for the refrigerator to cool completely.
  NOTE: Adjusting the temperature controls to coldest setting will not cool either compartment more quickly.

The motor seems to run too much

Your new refrigerator may run longer than your old one due to its high-efficiency compressor and fans. The unit may run even longer if the room is warm, a large food load is added, doors are opened often, or if the doors have been left open.

The refrigerator seems noisy

Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice from your old model. Below are listed some normal sounds with explanations.

• Buzzing - heard when the water valve opens to fill the ice maker.
• Pulsating - fans/compressor adjusting to optimize performance.
• Hissing/Rattling - flow of refrigerant, movement of water lines, or from items placed on top of the refrigerator.
• Sizzling/Gurgling - water dripping on the heater during defrost cycle.
• Popping - contraction/expansion of inside walls, especially during initial cool-down.
• Water running - may be heard when ice melts during the defrost cycle and water runs into the drain pan.
• Creaking/Cracking - occurs as ice is being ejected from the ice maker mold.

There is no audible door open alarm

Has the door been open less than 5 minutes? The door open alarm will only flash when the door has been open for 5 minutes. The audible alarm will sound the first time the door is left open for more than 5 minutes. Subsequent door open alarms will only flash. You must reset the audible alarm each time. See “Using the Control(s).”

The doors will not close completely

• Door blocked open? Move food packages away from door.
• Bin or shelf in the way? Push bin or shelf back in the correct position.

The doors are difficult to open

WARNING - Explosion Hazard

Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.

• Are the gaskets dirty or sticky? Clean gaskets and contact surfaces with mild soap and warm water. Rinse and dry with soft cloth.

The lights do not work

• Is the refrigerator in Sabbath mode? See “Using the Controls.”
• Has the door been open more than 10 minutes? See “Using the Controls.”

Temperature and Moisture

Temperature is too warm

• New installation? Allow 24 hours following installation for the refrigerator to cool completely.
• Door(s) opened often or left open? Allows warm air to enter refrigerator. Minimize door openings and keep doors fully closed.
• Large load of food added? Allow several hours for refrigerator to return to normal temperature.
• Controls set correctly for the surrounding conditions? Adjust the controls a setting colder. Check temperature in 24 hours. See “Using the Control(s).”
• Refrigerator not cooling? For models with digital controls, turn the refrigerator OFF and then ON to reset. If this does not correct the problem, call for service.
• Air vents blocked? Remove any item from in front of the air vents.

There is interior moisture buildup

NOTE: Some moisture buildup is normal.

• Humid room? Contributes to moisture buildup.
• Door(s) opened often or left open? Allows humid air to enter refrigerator. Minimize door openings and keep doors fully closed.

Ice and Water

The ice maker is not producing ice or not enough ice

• Refrigerator connected to a water supply and the supply shutoff valve turned on? Connect refrigerator to water supply and turn water shutoff valve fully open.
• Kink in the water source line? A kink in the line can reduce water flow. Straighten the water source line.
• Ice maker turned on? Make sure wire shutoff arm or switch (depending on model) is in the ON position.
• New installation? Wait 24 hours after ice maker installation for ice production to begin. Wait 72 hours for full ice production.
• Freezer door closed completely? Firmly close the freezer compartment door. If the freezer compartment door will not close all the way, see “The doors will not close completely,” earlier in this section.
• Large amount of ice recently removed? Allow 24 hours for ice maker to produce more ice.
• Ice cube jammed in the ice maker ejector arm?
  Remove ice from the ejector arm with a plastic utensil.
• Water filter installed on the refrigerator? Remove filter and operate ice maker. If ice volume improves, then the filter may be clogged or incorrectly installed. Replace filter or reinstall it correctly.
• Reverse osmosis water filtration system connected to your cold water supply? This can decrease water pressure. See “Water Supply Requirements.”

The ice cubes are hollow or small

NOTE: This is an indication of low water pressure.

• Water shutoff valve not fully open? Turn the water shutoff valve fully open.
• Kink in the water source line? A kink in the line can reduce water flow. Straighten the water source line.
• Water filter installed on the refrigerator? Remove filter and operate ice maker. If ice quality improves, then the filter may be clogged or incorrectly installed. Replace filter or reinstall it correctly.
• Reverse osmosis water filtration system connected to your cold water supply? This can decrease water pressure. See “Water Supply Requirements.”
• Questions remain regarding water pressure? Call a licensed, qualified plumber.

Ice is sticking together in the ice storage bin

• It is normal for frost to be on top of the ice storage bin due to normal opening and closing of the freezer.
• It is normal for ice to stick together when it is not dispensed or used frequently. It is recommended that the ice storage bin be emptied and cleaned as needed. See “Ice Maker and Storage Bin.”

Off-taste, odor or gray color in the ice

• New plumbing connections? New plumbing connections can cause discolored or off-flavored ice.
• Ice stored too long? Discard ice. Wash ice bin. Allow 24 hours for ice maker to make new ice.
• Odor transfer from food? Use airtight, moisture proof packaging to store food.
• Are there minerals (such as sulfur) in the water? A water filter may need to be installed to remove the minerals.
• Is there a water filter installed on the refrigerator? Gray or dark discoloration in ice indicates that the water filtration system needs additional flushing.