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16
Troubleshooting
Problem Possible Causes Solutions
The appliance does not
operate
There is a power failure
The appliance is not p
lugged in
A house fuse has blown or the
circuit breaker is tripped
Ensure the appliance is plugged in and
the power outlet has power
Replace the broken fuse or reset the
breaker
The appliance is not cold
enough
• The set temperature too high
• The appliance is placed too close
to a heat source
• The doors are opened too often
• The doors are not closed
completely
• The door gasket does not seal
properly
• The front bottom grille does not
have sufficient ventilation
• Adjust the set temperature
• Keep the appliance away from sun-
shine or other heat sources
• Close the doors tightly and do not
open the doors too frequently or for a
long period of time
• Ensure the door gasket is not loose.
• The front bottom grille must be com-
pletely unobstructed
The appliance turns itself on
and off frequently
• The ambient (room) temperature
is too low or high
• A large amount of contents has
been added to the appliance
• The doors are opened too often
• The doors are not closed
completely
• The door gasket does not seal
properly
• Decrease or increase the ambient
(room) temperature
• To minimize internal temperature fluc-
tuation, do not add large amount of
contents at once
• Close the doors tightly and do not
open the door too frequently or for a
long period of time
• Ensure the door gasket is not loose
The appliance makes too
much noise
The noise may come from the
flow of the refrigerant and expan-
sion of the inside walls may cause
popping and crackling noises
Contraction and expansion of the
inside walls may cause popping
and crackling noises
The appliance is not level
It is normal that as each cooling cycle
ends, you may hear rattling or gurgling
sounds caused by the flow of refriger-
ant in the appliance. The high efficien-
cy compressor may make a pulsating
or high pitched sound
Some popping or cracking noises are
normal. They are caused by expansion
and contraction of the inside walls due
to temperature changes
Make sure the unit is on a hard and
level surface. Do not place the appli-
ance on carpet
See Operating Noises
The doors do not close
properly
• The appliance is not level
• The shelves are out of position
• Make sure the refrigerator is on a hard
and level surface. Avoid placing the
appliance on a carpeted or soft
surface.
• Correctly install the shelves.
•
Ensure the item is in an area with
temperatures above 60°F (16°C) and
below 90°F (32°C). A temperature
variance of 1º-5º of the set
temperature is normal.
•
Bottles/ items are blocking the
internal fan(s)
•
Ensure no items are placed against
the back internal cabinet wall
•
The fan is circulating the air in
the cabinet
•
See Operating Noises
•
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