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What to DoWhat it MeansConvenience Cord LED
Indicators
Check
Outlet
(Amber)
Fault
(Red)
Power
(Green)
Use a different
wall outlet.
If the LED indicators are off after plug-
ging in the convenience cord and the
plug is experiencing a no power condi-
tion from the wall outlet, use a different
outlet.
OffOffOff
No action required.The convenience cord is plugged into
the wall outlet and ready to charge your
vehicle. Reference the charge port
section below for information on vehicle
charging.
OffOffOn
Check the outlet.
If the problem
persists, use
different outlet.
The convenience cord AC plug is
experiencing an overheat condition.
Convenience cord is in retry mode to
return to normal condition. If the fault
persists, you have a bad wall outlet.
OnFlashingOn
Check the outlet.
If the problem
persists, use
different outlet.
The convenience cord is charging at a
reduced current rate due to a wall
outlet over temperature condition.
FlashingOffOn
Have the outlet
serviced.
The convenience cord AC plug has
overheated. Cordset retry mode
exhausted. Your vehicle is not charging.
You have a bad wall outlet.
FlashingOnOn
Unplug and re-
plug to vehicle
charge port.
The convenience cord is experiencing a
ground fault at the charge port.
Convenience cord is in retry mode to
return to normal condition. Your vehicle
is not charging.
OffFlashingOn
199
Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, First-Printing
High Voltage Battery (If Equipped)
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