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NOTE: In some countries, participating financial institutions may
restrict the wallet features.
1
From the Venu device page in the Garmin Connect app,
select Garmin Pay > Manage Your Wallet.
2
Select an option:
• To suspend a specific card, select the card, and select
Suspend.
The card must be active to make purchases using your
Venu device.
• To temporarily suspend all cards in your wallet, select
Suspend Wallet.
You cannot pay using your Venu device until you
unsuspend at least one card using the app.
• To unsuspend your suspended wallet, select Unsuspend
Wallet.
• To delete a specific card, select the card, and select
Delete.
The card is completely deleted from your wallet. If you
want to add this card to your wallet in the future, you must
enter the card information again.
• To delete all cards in your wallet, select Delete Wallet.
Your Garmin Pay wallet and all the card information
associated with it are deleted. You cannot pay using your
Venu device until you create a new wallet and add a card.
Changing Your Garmin Pay Passcode
You must know your current passcode to change it. Your
passcode cannot be recovered. If you forget your passcode, you
must delete your wallet, create a new one, and reenter your card
information.
You can change the passcode required to access your
Garmin Pay wallet on your Venu device.
1
From the Venu device page in the Garmin Connect app,
select Garmin Pay > Reset Passcode.
2
Follow the on-screen instructions.
The next time you pay using your Venu device, you must enter
the new passcode.
Safety and Tracking Features
CAUTION
Incident detection and assistance are supplemental features and
should not be relied on as a primary method to obtain
emergency assistance. The Garmin Connect app does not
contact emergency services on your behalf.
The Venu device has safety and tracking features that must be
set up with the Garmin Connect app.
NOTICE
To use these features, you must be connected to the Garmin
Connect app using Bluetooth technology. You can enter
emergency contacts in your Garmin Connect account.
Assistance: Allows you to send an automated message with
your name, LiveTrack link, and GPS location to your
emergency contacts.
Incident detection: When the Venu device detects an incident
during an outdoor walk, run, or bike activity, the device sends
an automated message, LiveTrack link, and GPS location to
your emergency contacts.
LiveTrack: Allows friends and family to follow your races and
training activities in real time. You can invite followers using
email or social media, allowing them to view your live data on
a Garmin Connect tracking page.
Adding Emergency Contacts
Emergency contact phone numbers are used for the incident
detection and assistance features.
1
From the Garmin Connect app, select or .
2
Select Safety & Tracking > Incident Detection &
Assistance > Add Emergency Contact.
3
Follow the on-screen instructions.
Adding Contacts
You can add up to 50 contacts to the Garmin Connect app.
Contact emails can be used with the LiveTrack feature.
Three of these contacts can be used as emergency contacts
(Adding Emergency Contacts, page 5).
1
From the Garmin Connect app, select or .
2
Select Contacts.
3
Follow the on-screen instructions.
After you add contacts, you must sync your data to apply the
changes to your Venu device (Using the Garmin Connect App,
page 16).
Turning Incident Detection On and Off
Before you can enable incident detection on your device, you
must set up emergency contacts in the Garmin Connect app
(Adding Emergency Contacts, page 5). Your paired smartphone
must be equipped with a data plan and be in an area of network
coverage where data is available. Your emergency contacts
must be able to receive emails or text messages (standard text
messaging rates may apply).
1
From the watch face, hold .
2
Select > Safety & Tracking > Incident Detection.
3
Select an activity.
NOTE: Incident detection is available only for outdoor walk,
run, and bike activities.
When an incident is detected by your Venu device with GPS
enabled, the Garmin Connect app can send an automated text
message and email with your name and GPS location to your
emergency contacts. A message appears indicating your
contacts will be informed after 30 seconds have elapsed. You
can select Cancel before the countdown is complete to cancel
the message.
Requesting Assistance
Before you can request assistance, you must set up emergency
contacts (Adding Emergency Contacts, page 5).
1
Hold .
2
When you feel three vibrations, release the button to activate
the assistance feature.
The countdown screen appears.
TIP: You can select Cancel before the countdown is
complete to cancel the message.
Heart Rate Features
The Venu device has a wrist-based heart rate monitor and is
also compatible with chest heart rate monitors (sold separately).
You can view heart rate data on the heart rate widget. If both
wrist-based heart rate and chest heart rate data are available
when you start an activity, your device uses the chest heart rate
data.
Wrist-based Heart Rate
Wearing the Device
• Wear the device above your wrist bone.
Safety and Tracking Features 5
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