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Questions?
Use this
problem
solver
Before You Call For Service
Dishwasher
Problem Possible Cause What To Do
Water standing
in the bottom
of the tub
Air gap is clogged Clean air gap. See the Care and Cleaning section.
High drain loop or air
gap not installed
Refer to the Installation Instructions for proper
drain line installation.
Water won’t
pump out of
the tub
Drain is clogged If you have an air gap, clean it. See the Care and
Cleaning section.
If the dishwasher drains into a disposer, run
disposer clear.
Check to see if your kitchen sink is draining well.
If not, you may need a plumber.
Steam This is normal Warm, moist air comes through the vent during
drying and when water is being pumped out. This
is necessary for drying.
Noise Normal operating
sounds:
Beeping at the end of
the cycle
Detergent cup opening
Water entering
dishwasher
The motor stops and
starts at various times
during the cycle
Spray arms start and
stop at various times
Drain pump sounds
during pump out
These are all normal. No action is required.
Rattling dishes when
the spray arm rotates
Make sure dishes are properly loaded. See the
Loading section.
A white film
on glassware,
dishware and
the interior
This problem is likely
caused by a low
quality phosphate-free
dishwasher detergent
To remove the white film, run your dishes
through a dishwasher cycle with citric acid. Use a
WD35X151 citric acid kit found online. Otherwise,
use Lemi Shine (WX10X10019) found at your
local grocery store.
Pour the citric acid in the detergent cup and
close the cover. Place the filmed but otherwise
clean glassware and dishware in the dishwasher.
Leave silverware and other metal items out of
the dishwasher. Turn the dishwasher on and let it
run through a complete cycle without detergent.
The glassware, dishware, and dishwasher
should come out film free. Alternatively, a vinegar
rinse may be used. Pour 1 cup of vinegar into
dishwasher just after the detergent cup opens
and let the dishwasher complete its cycle.
This may be repeated several times a year as needed
The use of a rinse agent such as Cascade
®
Platinum Rinse Aid
™
may help minimize a
repeat build up of film. Also, the use of a highly
rated detergent such as Cascade
®
Platinum
ActionPacs
™
will help prevent film build-up.
21
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