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11
SOMETHING NOT WORKING
If the appliance is not working correctly, please carry out the following checks before calling
out an engineer.
Symptom
No power to the
appliance .
The temperature in
the freezer is too
warm.(red light off)
The lid will not open.
Excessive frost and
ice has built up.
Check if....
Plug not connected properly.
Faulty fuse in the plug.
There is a power failure.
The thermostat control knob is
set correctly relevant to the
ambient conditions.
Check that the ambient
conditions.
Check that the ambient
temperature is within the
appliances operating limits of
10°C - 32°C.
Fresh food has recently been
placed in the freezer.
The lid has recently been
opened.
The thermostat control knob is
set correctly relevant to the
ambient conditions.
The lid closes correctly.
There is a large amount of
moisture from the packaging of
stored food.
Solution
Connect plug to the power
supply.
Replace the fuse if necessary.
Leave the lid closed and wait for
the power supply to be
restored.
Turn the thermostat control knob
to the appropriate setting
(colder).
Relocate the appliance.
If it has wait a few minutes for the
pressure inside the freezer to
the equalise and then open the
lid.
Do not put excessive force on
the handle.
Turn the thermostat control knob
to the appropriate setting
(warmer).
Rearrange the stored food so
that the lid can be closed
correctly.
Ensure that all food placed in the
freezer is wrapped in airlight dry
packaging.
If you require further information regarding the, terms and conditions of the guarantee, or
wish to call out an engineer please contact Expert Appliance Care by telephoning:
0870 9099100
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