HM 325 FF.2.1 Operating Instructions

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Troubleshooting

If the appliance does not work, before calling for Assistance (see Assistance), check for a solution from the following list.

Malfunctions:

The internal light does not illuminate.

The refrigerator and the freezer do not

cool well.

The food inside the refrigerator is

beginning to freeze.

The motor runs continuously.

The appliance makes a lot of noise.

Some of the external parts of the

refrigerator become hot.

The back wall of the refrigerator unit

is covered in frost or droplets of

water.

There is water at the bottom of the

refrigerator.

Possible causes / Solutions:

• Theplughasnotbeeninsertedintotheelectricalsocket,ornotfar

enough to make contact, or there is no power in the house.

• Thedoorsdonotcloseproperlyorthesealsaredamaged.

• Thedoorsareopenedtoofrequently.

• TheTEMPERATUREADJUSTMENTknobisnotinthecorrectposition

• Therefrigeratororthefreezerhavebeenover-filled.

• Theatmospherictemperatureoftheareasurroundingtheapplianceis

lower than 14°C.

• TheTEMPERATUREADJUSTMENTknobisnotinthecorrectposition.

• Thefoodisincontactwiththebackinsidewalloftherefrigerator.

• Thedoorisnotclosedproperlyoriscontinuouslyopened.

• Theoutsideambienttemperatureisveryhigh.

• Thethicknessofthefrostexceeds2-3mm(seeMaintenance).

• Theappliancehasnotbeeninstalledonalevelsurface(seeInstallation).

• Theappliancehasbeeninstalledbetweencabinetsthatvibrateand

make noise.

•Theinternalrefrigerantmakesaslightnoiseevenwhenthecompressor

is off. This is not a defect, it is normal.

•Theseraisedtemperaturesarenecessaryinordertoavoidtheformation

of condensation on certain parts of the product.

•Thisshowstheapplianceisoperatingnormally.

• Thewaterdischargeholeisblocked(seeMaintenance).

Don’t forget should our advice fail to resolve the problem with your appliance please call us on 08448 224 224 to

arrange an engineer visit. Or visit www.hotpointservice.co.uk

Product failures are fully covered by your 12 months parts and labour guarantee. However, if we attend and there

is no product failure or the failure has been caused by damage, misuse or by incorrect installation, charges will

apply.

PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24

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Operating Instructions - Page 9