HL-1435 User Manual

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6 - 10 TROUBLESHOOTING

Other problems

For Macintosh

with USB

Improving the print quality

This section provides information on the following topics:

Problem Recommendation

The printer cannot print. There

was an error writing to

LPT1: (or BRUSB) for the

printer error message occurs

on your PC.

■ Check that the printer cable is not damaged or broken.

■ If you have an interface-switching device, make sure the correct printer is

selected.

Problem Recommendation

HL-1435 does not appear in

Chooser.

■ Check that the printer is turned on.

■ Check that the USB interface cable is connected correctly.

■ Check the printer driver is installed correctly.

Unable to print from

application software.

■ Make sure that the supplied Macintosh

printer driver is installed in the

System Folder and that it is selected with Chooser.

Examples of poor print

quality

Recommendation

Faint

■ Check the printer’s environment. Conditions such as humidity, high

temperatures, and so on may cause this print fault. See Positioning the printer

in Chapter 1.

■ If the whole page is too light, Toner Save mode may be on. Turn off Toner

Save mode in the printer Properties tab of the driver.

■ Try installing a new toner cartridge. See Replacing the toner cartridge on

page 5-3.

■ Try installing a new drum unit. See Replacing the drum unit on page 5-9.

Gray background

■ Make sure that you use paper that meets the recommended specifications.

See What kind of paper can I use? on page 1-5.

■ Check the printer’s environment - high temperatures and high humidity can

increase the amount of background shading. See Positioning the printer on

page 1-4.

■ Use a new toner cartridge. See Replacing the toner cartridge on page 5-3.

■ Use a new drum unit. See Replacing the drum unit on page 5-9.

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