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22
BEFORE YOU CALL
Solutions to Common Problems
Before you call for service, review the following list. It may save you time and expense. Possible solutions are provided
with the problem listed:
Problem Solution
Oven control panel beeps and
displays error codes
• Oven control has detected a fault or error condition. Press clear off to clear the
error code.
• Try bake or broil function. If the F or E code error repeats, turn off power to appli-
ance, wait 5 minutes and then repower appliance. Set clock with correct time of
day. Try bake or broil function again. If fault recurs, press clear off to clear.
Poor baking results • Many factors effect baking results. Use proper oven rack position. Center food in
the oven and space pans to allow air to circulate. Preheat oven to the set tempera
-
ture before placing food in the oven.
• Try adjusting the recipe's recommended temperature or baking time. See
“Adjusting the Oven Temperature” on page 14 if you feel the oven is too hot or cold.
Appliance is not level • Poor installation. Place oven rack in center of oven. Place a level on the oven rack.
• Kitchen cabinet alignment may make oven appear not level. Be sure cabinets are
square and have sufficient room for appliance clearance.
• If cabinets are not square or are built in too tightly, contact builder or installer to
make appliance accessible.
Cannot move appliance easily • Cabinets not square or are built in too tightly. Contact builder or installer to make
appliance accessible.
Appliance does not operate • Make sure power cord is wired properly into outlet.
• Electrical power outage. Check house lights to be sure. Call your local electric
company for service outage information.
• Service wiring is incomplete. Call 1-800-944-9044 for assistance.
Flames inside oven or smoking
from oven vent
• Excessive spills in oven. Grease or food spilled onto oven bottom or oven cavity.
Wipe up excessive spills before starting oven. If flames or excessive smoke are
present when using Broil, see
“Setting Broil” on page 13.
Self clean does not work • Oven control not set properly. Make sure the oven door is closed. Make sure you
have removed the oven racks and the oven rack supports from the oven. Review
“Setting a Self Clean Cycle or a Delayed Start Self Clean Cycle.” on page 16.
Oven does not operate. • The time of day is not set. The oven clock must first be set in order to operate the
oven. See
“Setting the Clock” on page 9.
• Be sure oven controls are set properly. See “Oven Controls Functions” beginning
on page 8 and review instructions for the desired cooking function in this manual.
Soil not completely removed after
Self Clean.
• Excessive spills on oven bottom. Clean before starting Self Clean.
• Failure to clean soil from the oven frame, the door liner outside the oven door
gasket and the small area at the front center of the oven bottom. These areas are
not in the self cleaning area, but get hot enough to burn on residue. Clean these
areas before starting the self cleaning cycle. Burned-on residue can be cleaned
with a stiff nylon brush and water or a nylon scrubber. Be careful not to damage the
oven gasket.
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