ENGLISH
MFL71700901 (1.0) www.lg.com
Copyright ©2020 LG Electronics Inc. All rights reserved.
USER GUIDE
OS: Android 10
1
About this user guide
Thank you for choosing this LG product. Please carefully read this user
guide before using the device for the first time to ensure safe and proper
use.
• Always use genuine LG accessories. The supplied items are designed
only for this device and may not be compatible with other devices.
• Descriptions are based on the device default settings.
• Default apps on the device are subject to updates, and support for
these apps may be withdrawn without prior notice. If you have any
questions about an app provided with the device, please contact an
LG Service Center. For user-installed apps, please contact the relevant
service provider.
• Modifying the device’s operating system or installing software from
unofficial sources may damage the device and lead to data corruption
or data loss. Such actions will violate your LG license agreement and
void your warranty.
• Some content and illustrations may differ from your device, depending
on the area, service provider, software version, or OS version, and are
subject to change without prior notice.
• Software, audio, wallpaper, images, and other media supplied with
your device are licensed for limited use. If you extract and use these
materials for commercial or other purposes, you may be infringing
copyright laws. As a user, you are fully responsible for the illegal use of
media.
• Additional charges may incur for data services, such as messaging,
uploading, downloading, auto-syncing and location services. To avoid
additional charges, select a data plan suitable to your needs. Contact
your service provider to obtain additional details.
• Failure to follow the instructions in this guide and improper use may
damage the device.
2
Instructional notices
WARNING: Situations that could cause injury to the user and third
parties.
CAUTION: Situations that may cause minor injury or damage to the
device.
NOTE: Notices or additional information.
3Table of contents
Table of contents
01
Custom-designed
Features
6 Air Motion
10 Camera features
24 Sound quality and effects
25 Floating Bar
28 Google Assistant
30 Face Unlock
33 Fingerprint recognition
36 Hand ID
38 AOD (always-on display)
39 Notes on Water Resistant
Properties
02
Basic Functions
43 Product components and
accessories
44
Parts overview
48 Turning the power on or off
49 Installing the SIM card and
memory card
51
Removing the memory card
51 Battery
54 Touch screen
58 Home screen
67 Screen lock
72 Multi-tasking feature
78 Memory card encryption
80 Entering text
88 Content sharing
90 Do not disturb
03
Useful Apps
92 Installing and uninstalling apps
94 App Shortcuts
95 Phone
99 Messages
104 Camera
122 Gallery
131 Chrome
131 Google apps
134 Contacts
136 QuickMemo+
139 Clock
140 Calendar
140 Music
142 Calculator
142 Game Launcher
142 LG Health
4Table of contents
144 HD Audio Recorder
146 FM Radio
147 Update center
147 File Manager
148 Smart cleaning
148 LG Mobile Switch
149 SmartWorld
04
Settings
151 Settings
151 Network & internet
158 Connected devices
163 Sound
165 Display
167 Lock screen & security
168 Privacy
169 Location
170 Extensions
174 Digital Wellbeing & parental
controls
174
Apps & notifications
175 Battery
176 Storage
176 Accounts
176 Google
177 System
180 Accessibility
182 Support
05
Appendix
184 LG Language Settings
184 LG Bridge
185 Phone software update
187 Anti-Theft Guide
188 Open Source Software Notice
Information
188
Regulatory information
(FCC ID number, etc.)
189
Trademarks
190 Laser safety statement
191 More information
193 FAQ
06
For Your Safety
07
LIMITED WARRANTY
STATEMENT
Custom-designed
Features
01
Custom-designed Features 6
Air Motion
Air Motion overview
The ToF sensor and IR illuminator located near the front camera can
recognize the location and shape of your hand to launch certain features
or apps without touching the screen.
Show your hand to the front camera and then perform hand gestures to
launch desired features or apps.
Air Motion feature
activated
Air Motion bar
• This feature may not be available depending on some features or apps.
• Make sure that the ToF sensor and IR illuminator are not blocked by a
sticker or any other foreign substances.
• Make sure not to move your hand too fast or bring it too far from or
close to the device while using the Air Motion feature.
• If you are wearing gloves or the ToF sensor and IR Illuminator are
exposed to direct sunlight, the recognition accuracy may decrease.
Using Air Motion
You can launch the desired features or apps by using the Air Motion
feature.
Shortcut and capture
While viewing the Home screen or using an app, you can swipe left or right
in the air to open an app or pinch with all fingers to take a screenshot.
Custom-designed Features 7
1
Tap Settings Extensions Air Motion Shortcut and capture.
2
Tap to activate this feature.
3
Select desired apps under Swipe left and Swipe right to use as
shortcuts with Air Motion.
Hand gestures
1
To enable Air Motion, place your palm at a distance of 2-5 inches from
the device.
2
When the Air Motion bar appears at the top of the screen, cup your
hand in the air while lifting it to the distance of 6-8 inches from the
device to launch the Swipe shortcuts controller.
3
Swipe your hand left or right to open the desired app.
Or, pinch with all fingers to take a screenshot.
To open an app To take a screenshot
or
Custom-designed Features 8
Control music and videos
While using the music app or video player, you can play, pause or adjust
volumes with your hand gestures in the air.
1
Tap Settings Extensions Air Motion Control music and
videos.
2
Tap to activate this feature.
3
Place your palm at a distance of 2-5 inches from the device to enable
Air Motion.
• When the Air Motion bar appears at the top of the screen, cup
your hand at a distance of 6-8 inches from the device to launch the
Player controller.
4
Swipe your hand left or right to control the player as desired.
Player controller
To adjust the volume, cup your hand in the air and wait until the volume
controller appears. Then, turn left or right to decrease or increase the
volume.
• This feature is available only on the music or video player screen.
Custom-designed Features 9
Control calls and alarms
You can receive a call or stop alarms and timers by swiping your hand left
or right in the air.
1
Tap Settings Extensions Air Motion Control calls and
alarms.
2
Tap of each menu to activate.
3
With Air Motion enabled, cup your hand at a distance of 6-8 inches
from the device to to launch the controller.
• Air Motion is automatically enabled when a call or alarm notification
is received.
4
Swipe your hand left or right to control as desired.
Alarms controller
• You can end a call with Air Motion while using the speakerphone,
earphones or headsets.
• You cannot end a video call by using the Air Motion feature.
Show hand guide
Turn this on to preview your hand gesture.
Make sure your hand stays within the guide circle while you control the Air
Motion controller.
1
Tap Settings Extensions Air Motion Show hand guide.
2
Tap to activate this feature.
Custom-designed Features 10
Camera features
Main features
This chapter describes the main features that the camera app provides.
Open the camera and explore various features.
1
Tap .
Switch between front
and rear cameras.
Switch between
standard angle
and wide-angle
cameras.
Take photos.
Open Gallery.
Set camera options.
Apply filter/sticker
effects.
Change flash
settings.
Change timer
settings.
2
Tap More on the camera screen to view various camera modes.
• Select a desired mode from Night view, Panorama, Story shot,
Manual Video, Slo-mo, Flash Jump-Cut, Cine shot, Cine Video,
Food, YouTube Live and AR Stickers.
Tap More
Custom-designed Features 11
Dual cameras
The dual cameras, which are located on the back of the device, allow you
to take photos or record videos with two different angles of view.
Tap
, and select / while taking photos or recording videos
with the rear camera.
Rear Camera
Steady recording
Use Steady recording to prevent the camera from shaking when recording
a video while walking or making large movements.
Activate Anti-shake to reduce or eliminate motion blur in videos.
1
Tap
Video.
2
Tap .
3
Tap to record a video.
Custom-designed Features 12
Studio
You can create studio level photos by using Spotlight and Backdrop
features in the camera.
Spotlight
You can apply various lighting effects while taking photos.
1
Tap , then tap Studio.
2
Tap to select a lighting effect.
• Various lighting effects appear at the bottom of the screen.
Spotlight icon
Spotlight options
3
Tap the desired lighting effect icon.
4
When Studio effect is available appears on the screen, tap to
take a photo.
• The Studio feature may not work if the camera cannot recognize
the subject.
Custom-designed Features 13
Backdrop
You can apply various effects for background while taking portrait photos.
1
Tap , then tap Studio.
2
Tap to select a backdrop effect.
• Various background colors appear at the bottom of the screen.
3
Select a background color you want to apply.
Backdrop icon
Background colors
4
When Studio effect is available appears on the screen, tap to
take a photo.
• If the surrounding is dark, the camera may not apply the studio effects.
Custom-designed Features 14
Portrait
You can create an artistic portrait photo, whereby the subject is in focus
and the background is blurred. You can also edit the image by applying
lighting or color effect to the background.
• While taking a photo, keep the distance to your subject to 1.3 ~ 5 feet.
• This feature is not available if the surroundings are too dark.
1
Tap , and tap Portrait.
2
Drag the slide bar to the left or right to adjust the blur strength.
Adjust blur strength.
3
When Portrait is available appears on the screen, tap to take a
photo.
• The Portrait feature may not work if the camera cannot recognize
the subject.
Custom-designed Features 15
Makeup Pro
While taking selfies, you can apply various makeup techniques.
When using the front camera, adjust the skin tone and apply eye and lip
makeups.
1
Tap , switch to the front camera, then tap .
2
Select a desired makeup option, then drag the slide bar to the left or
right to adjust the effect.
• When you select None, the slide bar disappears.
3
Select various makeup effects as desired.
• Tap a desired makeup mode to apply the preset makeup. Tap once
more to apply more detailed makeup effects.
• Move the Strength adjustment bar to adjust the intensity of the
effect selected.
Select each category to
adjust its level
Select Makeup mode
Strength Adjustment Bar
4
Tap to take a photo.
Custom-designed Features 16
AR features
You can use various AR (Augmented Reality) features with the Camera
app. You can create your own My Avatar, AR Emoji, or AR Sticker for rich
content. My Avatar helps you create a cartoon version of yourself and
customize it. AR Emoji helps you create 3D animated animal emojis that
mimic facial expression. AR Sticker allows you to choose from several
different stickers to use on a photo or video.
Creating My Avatar
1
Tap , switch to the front camera, then tap .
• You can use this function only in Auto Mode.
2
Tap to take a photo.
• Follow the on-screen instructions to align your face on the screen.
• To make My Avatar by using one of the saved photos from Gallery,
tap
.
Custom-designed Features 17
3
Select My Avatar’s gender and select details including avatar type, skin
tone, hairstyle, and clothes, then tap OK.
• Taken photos are saved in Gallery.
Custom-designed Features 18
Using My Avatar, AR Emoji, AR Sticker
1
Tap , switch to the front camera, then tap .
2
Select an option you want to record.
My Avatar AR Emoji AR Sticker
3
To take a photo, tap .
To record a video using My Avatar, AR Emojis or AR Stickers, select the
video recording menu, and then tap
to select the desired item,
and tap to start shooting the video.
• Taken photos are saved in Gallery.
Custom-designed Features 19
Using Avatar Stickers
1
Tap on the LG Keyboard.
2
Select an avatar sticker you want among the self-created My Avatars,
etc., then select
to send it.
Avatar Sticker
icon
Using Ani Sticker
1
Tap on the LG Keyboard.
2
Select the desired My Avatar.
3
Tap to record voice and video, and then tap to save.
• Ani Stickers with various facial expressions, motions, and voices are
created.
4
Tap to upload Ani Sticker.
• Tap to preview the created Ani Sticker.
Custom-designed Features 20
Select an
Ani Sticker
Preview icon
Custom-designed Features 21
AI CAM
You can use the AI Cam feature to automatically recognize the object
when taking a photo or recording a video for an optimal quality.
1
Tap , then tap AI CAM.
2
When the object is recognized, the best effect for the scene is applied.
• To apply other effects, tap the scene icon.
• A wide range of categories, such as portrait, animals, food, sunrise,
sunset, landscape, sky, beach, babies, flowers and text, can be
recognized automatically.
• The result of the scene recognition may differ depending on the
illumination or the location of the subject while taking photos. Keywords
do not appear on the actual photos or videos.
Custom-designed Features 22
Cine shot
You can record a moment and make a video with only a part of the scene
in motion.
While recording a video, hold the device steady. After recorded, rub the
area in the video you want in motion. The selected area starts moving and
the rest of the video remains still.
1
Tap , then tap More .
2
Tap to record a 3 second video.
• Hold the device steady while recording the video.
3
Tap and rub the area you want in motion with the cine shot effect.
Play forward and
backward repeatedly.
Play forward repeatedly.
Undo
Redo
Select the area to move. Erase the selected area.
• Tap to erase the selected area.
• Tap to play the selected area in motion forward repeatedly.
• Tap
to play the selected area in motion forward and backward
repeatedly.
4
Tap SAVE.
• The selected area will be in motion.
Custom-designed Features 23
Cine Video
You can record a movie-like video.
1
Tap .
2
Tap More .
3
Tap to record a video.
•
: Record a video by selecting the point zoom feature to zoom in/
out around a specific area.
•
: Select an effect to apply to the recording. You can also adjust
the vignette and strength for each Cine effect. This feature cannot
be changed after you have started recording.
• The Point Zoom feature supports a zoom speed of up to 3x.
• This feature only supports video recordings in standard angle.
Graphy
You can select one of recommended images and apply the same values
for the white balance, ISO and shutter speed to obtain professional level
photos.
1
Tap , then tap Manual Camera.
Custom-designed Features 24
2
Tap and select the desired scene from the recommended images.
Recommended images
3
Tap to take a photo.
• Photographs are taken under the same photograph settings
selected in Graphy.
• This feature is available only in Manual Camera mode.
• Tap
, then tap Graphy photos to deactivate this feature.
Sound quality and effects
DTS:X 3D Surround
You can play a song or video in three-dimensional, immersive and vivid
sound. To use this feature, connect earphones, speaker or other external
audio devices to your device.
Tap
Settings Sound Sound quality and effects, then tap DTS:X
3D Surround
to activate this feature.
• You can also bring down the status bar from the top of the screen and
tap the icon for DTS:X 3D Surround to activate the function.
If you connect external sound devices such as earphones and speakers
to your device, a pop up appears where you can turn on the DTS:X 3D
Surround or Hi-Fi Quad DAC function.
Custom-designed Features 25
Floating Bar
Floating Bar overview
You can access frequently used features, including shortcuts, screen
capture, music player, and quick contacts, by touching and then swiping
Floating Bar on the screen.
To enable the Floating Bar feature, tap
Settings Extensions
Floating Bar .
Opening and closing Floating Bar
• To open Floating Bar: Tap or .
• To close Floating Bar: Tap or .
Floating Bar
Custom-designed Features 26
Moving the Floating Bar position
Touch and hold Floating Bar, then drag it to a desired location.
Disabling Floating Bar
You can disable Floating Bar by using one of the following methods:
• Touch and hold
or on Floating Bar and then drag it to the Hide
area at the top of the screen.
• Tap
or to open Floating Bar, then tap .
• Tap Settings Extensions Floating Bar .
Custom-designed Features 27
Setting Floating Bar
You can select features to display on Floating Bar and change their display
order. Tap
from Floating Bar or tap Settings Extensions
Floating Bar.
• Position: You can set an area within which you can move the floating
bar.
• Shortcuts: Quickly access frequently used apps or features.
• Screen capture: Capture the screen to crop the desired part or to
create a GIF file.
You can use Capture+ on the desired screen.
You can capture a scrolling screenshot and use it for Q Memo+ or
save it in the gallery.
You can capture a desired area and use it for Q Memo+ or save it in
the gallery.
Save a current screen as a GIF file. You can adjust the size of the
image you want to capture.
•To move to the desired location, drag
.
•To start recording a GIF, tap .
•To stop recording a GIF, tap .
• Music player: Control the music you are listening to.
• Quick contacts: Call or message people set as quick contacts.
• A maximum of 5 apps or features can be added to the shortcuts.
• A maximum of 5 contacts can be added as quick contacts.
• GIF capture is a function provided for the user to produce creative
images. Violating rights such as intellectual property right or defaming
the reputation of another person by using the GIF capture function may
lead to a civil or criminal liability in accordance with the related laws.
Be cautious not to copy or transmit another person’s work without
authorization. LG Electronics is not liable in any way for such acts by users.
• A GIF can be created up to 15 seconds long.
Custom-designed Features 28
Google Assistant
Google Assistant overview
Your device has the built-in Google Assistant feature. Find answers and
get things done while on-the-go.
• To use this feature, first connect to the network and sign in to your
Google Account.
Sign in
1
Press the Google Assistant key on the left side of the device.
or
Touch and hold
from the Home screen to launch Google Assistant.
(If Gesture and Buttons or Buttons only is set for Navigation bar.
See
Changing the style of the Home touch buttons
for details.)
or
Swipe diagonally from a bottom edge of the screen. (If Gestures is
set for Navigation bar. See
Changing the style of the Home touch
buttons
for details.)
2
Tap GET STARTED.
3
Follow the on-screen instructions.
• The device saves your voice data for recognition.
4
Set whether to use the voice match unlock function.
• If you use the voice match unlock function, you can unlock the
device even when the device screen is turned off or the device is
charging by saying “OK Google” or “Hey Google.”.
Custom-designed Features 29
• This feature may be more vulnerable to security than the other screen
locks, such as Pattern, PIN, and Password.
When a similar voice or your recorded voice is used, the screen may be
unlocked.
• To use this feature, tap
Settings Lock screen & security
Secure lock settings Smart Lock, and then use the screen lock
method you set to unlock the device. Tap Voice Match, then tap Access
with Voice Match
, then enter the currently used unlock method
again. Note that Swipe is excluded.
• You need to unlock the device by using the specified method if you fail
to unlock the device with voice recognition. See
Setting a screen lock
for details.
5
Tap Save.
Accessing by Voice
1
When the home screen is turned off or locked, say “OK Google” or
“Hey Google”.
2
When the Google Assistant screen appears, say a command or ask a
question.
Accessing from Home Screen or Any Other
Screen
1
Press the Google Assistant key on the left side of the device.
or
Touch and hold
from the Home screen to launch Google Assistant.
(If Gesture and Buttons or Buttons only is set for Navigation bar.
See
Changing the style of the Home touch buttons
for details.)
or
Swipe diagonally from a bottom edge of the screen. (If Gestures is
set for Navigation bar. See
Changing the style of the Home touch
buttons
for details.)
Custom-designed Features 30
2
Say a command or question when you see on the bottom of the
screen.
• Voice recognition accuracy may decrease if you speak with an unclear
voice or in a noisy place. When you use the voice recognition feature,
increase its accuracy by speaking with a clear voice in a quiet place.
Face Unlock
Face Unlock overview
You can unlock the screen with your face by using the Face Unlock
feature.
• For stronger security, it is advisable to use Pattern, PIN, or Password.
• The recognized facial data is securely stored in your device.
• If the device cannot detect your face, or you forget the screen lock set
for your device, visit the nearest LG Customer Service Center with your
device and ID card.
• To save power, the Face Unlock feature will not work when the battery
level is below 5%.
Precautions for Face Unlock
Face unlock accuracy may decrease in the following cases. To increase its
accuracy, check the following before using the device.
• When your face is covered with a hat, eyeglasses, sunglasses, or mask,
or your face is significantly different due to heavy makeup or beard.
• When there are fingerprints or foreign substances on the front of the
camera lens, or your device cannot detect your face due to excessively
bright or dark conditions.
Custom-designed Features 31
Registering facial data
Before using the Face Unlock feature, register your facial data on your
device.
1
Tap Settings Lock screen & security Face Unlock.
• To use this feature, the screen lock must be set with a Knock Code,
Pattern, PIN, or Password.
• When the screen lock is not set, register the data by following the
on-screen instructions. See
Setting a screen lock
for details.
2
Tap NEXT and unlock the device according to the specified method.
3
Tap START and raise your device in the front of your eyes.
• Register your face in a room that is not too bright or dark.
• Hold the device in the distance of 10-20 inches from your face.
• Position your entire face inside the guideline on the screen, and then
move your head slowly in a circle while looking at the screen.
• Keep still while registering your face. You can improve recognition
rate by taking steady photos multiple times.
• Only one face can be registered at a time.
4
When the face registration is done, tap OK.
Unlocking the screen with your face
You can unlock the screen with your face instead of a Knock Code,
Pattern, PIN, or Password.
1
Tap Settings Lock screen & security Select screen lock.
2
Unlock the screen according to the specified method.
3
Tap Allow Face Unlock to unlock the screen using facial
recognition.
Custom-designed Features 32
Improving Face Unlock
You can add facial data in various conditions to improve Face Unlock.
1
Tap Settings Lock screen & security Face Unlock.
2
Unlock the screen according to the specified method.
3
Select Improve Face Unlock.
4
Register your face by following on-screen instructions.
5
When the face registration is done, tap OK.
Deleting facial data
You can delete the registered facial data and register it again if Face
Unlock does not work properly.
1
Tap Settings Lock screen & security Face Unlock.
2
Unlock the screen according to the specified method.
3
Select Delete face to delete the facial data.
Other Face Unlock options
You can customize Face Unlock options.
1
Tap Settings Lock screen & security Face Unlock.
2
Customize the following settings:
• Raise to wake for Face Unlock: You can raise your device to wake
it and then use Face Unlock.
• Swipe to unlock: For privacy, you can swipe to unlock after your
face is recognized.
• Content lock: You can set to show locked content in Gallery and
QuickMemo+ with your face.
Custom-designed Features 33
Fingerprint recognition
Fingerprint recognition overview
You must register your fingerprint on your device first before using the
fingerprint recognition function.
You can use the fingerprint recognition function in the following cases:
• To unlock the screen.
• To view locked contents in Gallery or QuickMemo+.
• Confirm a purchase by signing in to an app or identifying yourself with
your fingerprint.
• Your fingerprint can be used by the device for user identification. Very
similar fingerprints from different users may be recognized by the
fingerprint sensor as the same fingerprint. For added security, set the
screen lock using a Knock Code, pattern, PIN or Password.
• If the device cannot detect your fingerprint, or you forget the value
specified for registration, visit the nearest LG Customer Service center
with your device and ID card.
Precautions for fingerprint recognition
Fingerprint recognition accuracy may decrease due to a number of
reasons. To maximize the recognition accuracy, check the following before
using the device.
• Ensure that the fingerprint sensor is not damaged by a metallic object,
such as coin or key.
• When water, dust or other foreign substance is on the fingerprint
sensor or your finger, the fingerprint registration or recognition may
not work. Clean and dry your finger before using the fingerprint sensor.
• A fingerprint may not be recognized properly if the surface of your
finger has a scar or is not smooth due to being soaked in water.
Custom-designed Features 34
• If you bend your finger or use the fingertip only, your fingerprint may
not be recognized. Make sure that your finger covers the entire surface
of the fingerprint sensor.
• Scan only one finger for each registration. Scanning more than one
finger may affect fingerprint registration and recognition.
• The device may generate static electricity if the surrounding air is dry.
If the surrounding air is dry, avoid scanning fingerprints, or touch a
metallic object, such as coin or key, to remove static electricity before
scanning fingerprints.
Registering fingerprints
You can register and save your fingerprint on the device to use fingerprint
identification.
1
Tap Settings Lock screen & security Fingerprints.
• This feature is available only when the screen lock is set.
- Lock the device with a Knock Code, pattern, PIN or password.
• If the screen lock is not set, enable it by following the on-screen
instructions. See
Setting a screen lock
for details.
2
Locate the fingerprint sensor on the back of the device and gently put
your finger on it to register the fingerprint.
Custom-designed Features 35
3
Follow the on-screen instructions.
• Repeat scanning the fingerprint by moving your finger little by little
until the fingerprint is registered.
4
When the fingerprint registration is done, tap OK.
• Tap ADD MORE to register another fingerprint. If you register
only one fingerprint and the corresponding finger is not in a good
condition, the fingerprint recognition may not work well. As a
preventative measure, register multiple fingerprints.
Managing fingerprints
You can edit or delete registered fingerprints.
1
Tap Settings Lock screen & security Fingerprints.
2
Unlock according to the specified lock method.
3
From the fingerprint list, tap a fingerprint to rename it. To delete it,
tap
.
Unlocking the screen with a fingerprint
You can unlock the screen or view locked content by using your
fingerprint.
1
Tap Settings Lock screen & security Fingerprints.
2
Unlock according to the specified lock method.
3
On the fingerprint settings screen, activate the desired function:
• Screen lock: Unlock the screen with a fingerprint.
• Content lock: Access contents you have locked in Gallery and
QuickMemo+ with a fingerprint.
Custom-designed Features 36
Hand ID
Hand ID overview
You can unlock the screen with your hand by using the Hand ID feature.
Place your device on a flat surface and bring your hand towards the front
camera to unlock the screen.
• This feature uses the saved palm vein data on your device. The
recognized palm vein data is securely stored in your device.
• The ToF sensor and IR illuminator located near the front camera can
recognize your palm vein patterns.
• Hand ID is considered less secure than other lock types.
Precautions for Hand ID
Hand ID recognition accuracy may decrease in the following cases. To
increase its accuracy, check the following before using the device.
• Make sure that the ToF sensor and IR illuminator are not blocked by
a sticker or any other foreign substances while using the Hand ID
feature.
• When water, dust or other foreign substance is on the ToF sensor, IR
illuminator or your hand, the Hand ID recognition may not work. Clean
and dry the sensor and your hand before having the hand recognized.
• If you bend your hand, Hand ID may not be recognized. Make sure to
open your hand comfortable and flat while registering and recognizing
Hand ID.
• Make sure that the device is parallel with your hand while registering
or recognizing Hand ID. If you tilt the device or your hand, registering or
recognizing Hand ID may not work properly.
• Make sure that your device is placed on a flat surface or placed on a
stable holder.
Custom-designed Features 37
• While using the Hand ID feature, keep your palm at a distance of 4
inches from the device.
Proximity/Ambient
light sensor
IR illuminator
Front camera
ToF sensor
Registering Hand ID
Before using the Hand ID feature, register your palm vein data on your
device.
1
Tap Settings Lock screen & security Hand ID.
2
Tap Next and unlock the screen according to the specified method.
3
Place the device on a flat surface and tap Start.
4
Register your palm by following the on-screen instructions.
• Place your palm at a distance of 6-8 inches from the device.
• When the device recognizes your palm, slowly lower the palm
towards the ToF sensor.
• Tap CONTINUE to register again with the device placed in a
different position.
5
When the palm registration is done, tap OK.
Unlocking the screen with Hand ID
You can unlock the screen using the registered hand.
1
Tap Settings Lock screen & security Hand ID.
2
On the Hand ID settings screen, configure the following settings:
• Delete hand data: You can delete the registered hand ID data and
register it again if the hand ID does not work properly.
Custom-designed Features 38
• Cover to wake for Hand ID: You can cover the screen to wake the
device and then use Hand ID.
• Swipe to unlock: After your device recognizes your Hand ID, you
must swipe the screen to unlock it.
AOD (always-on display)
You can view the date, time or signature when the main screen is turned
off.
Swipe the bottom of the AOD (always-on display) screen to activate
features including Camera, Capture+, Wi-Fi, sound settings, Bluetooth
®
,
Flash, Music and more.
1
Tap Settings Display AOD (always-on display).
2
Tap to enable the feature, then configure the followings as
desired.
• Tap the desired option among Digital clock, Analog clock, Dual
clock, Signature and Image, configure its settings as desired, then
tap Save.
• Tap Quick tools & music player
to swipe over the status icons
for Quick tools and the music player.
• Tap AI Pick
to see useful information provided based on
Context Awareness.
• To set a daily time to turn off the AOD (always-on display) feature,
tap Daily timeout.
• To enhance brightness for the AOD (always-on display) feature, tap
Brighter display.
• The battery may drain faster when you use AOD (always-on display).
Turn this feature off to save battery power.
• To deactivate AOD (always-on display) feature, tap
Settings
Display AOD (always-on display), and then tap .
Custom-designed Features 39
Notes on Water Resistant
Properties
This product is water and dust resistant in compliance with the Ingress
Protection rating IP68.
Your product has undergone testing in a controlled environment and is
proven to be water and dust resistant in certain circumstances (meets
the requirements of classification IP68 as described by the international
standard IEC 60529 - Degrees of Protection provided by Enclosures [IP
Code];testconditions:15-35°C/59-95ºF,86-106kPa,1.5meters,for
30minutes).Donotexposethedeviceinconditionsthataredifferent
from the test conditions. Results may vary in actual use.
WARNING
Despite a rating of IP68, your device is not impervious to conditions not
tested in LG’s controlled environment. Please note that any damages that
occur due to such causes changes the color of the LDI (Liquid Damage
Indicator). If the color of LDI located inside the product changes, the
product may be considered ineligible for any free-of-charge repair services
provided under the product’s limited warranty.
Avoid excessive dust or moisture as it may cause damages to the LDI
or other internally sealed components and therefore may render your
product ineligible for repair services provided under the product’s limited
warranty. Do not use the product in the following environments.
Custom-designed Features 40
Do not immerse the product in any liquid chemicals (soap, etc.).
Do not immerse the product in salt water, including seawater.
Do not immerse the product in a hot spring.
Do not swim with this product.
Do not place the product directly on sand (such as at a beach) or
mud.
Do not immerse your product in water deeper than approximately
1.5 meters.
Do not immerse your product in water for longer than 30 minutes.
• If your product becomes wet be sure to wipe the microphone, speaker,
and stereo jack with a dry cloth before use.
• Should your product or your hands become wet, dry them before
handling the product.
• Do not use the product in places where it may be sprayed with high
pressure water (e.g. near a faucet or shower head) or submerge it in
water for extended periods of time, as the product is not designed to
withstand high water pressure.
• This product is not resistant to shock. Do not drop the product or
subject it to shock. Doing so might damage or deform the main unit,
causing water leakage.
• The product’s water and dust resistant features may be damaged by
dropping or receiving an impact.
• If the product gets wet, use a clean, soft cloth to dry it thoroughly.
• The touch screen and other features may not work properly if the
device is used while wet.
Custom-designed Features 41
• Your product is water resistant only when the SIM/Memory card tray is
properly inserted into the product.
• Do not open or close the SIM/Memory card tray while the product is
wet or immersed in water. Exposing the open tray to water or moisture
may damage the product.
• The SIM/Memory card tray contains rubber [packing] to help prevent
dust, water, or moisture from entering the product. Do not damage the
rubber [packing] as this may allow dust, water, or moisture to enter
your product and cause damage.
• Failure to follow the provided instructions may invalidate your device’s
limited warranty.
Basic Functions
02
Basic Functions 43
Product components and
accessories
The following items are included with your device.
• Device
• USB cable
• Charger
• Quick Start Guide
• Ejection pin
• The items supplied with the device and any available accessories may
vary depending on the area and service provider.
• Do not use unapproved USB cables or chargers with your device. The
LG limited warranty does not cover damage caused by the use of third
party accessories.
• Some of the device parts are made of tempered glass. If you drop your
device on a hard surface or subject it to severe impact, the tempered
glass may be damaged. If this happens, stop using your device
immediately and contact an LG Customer Service Center.
• If any of these basic items are missing, contact the dealer from which
you purchased your device.
• To purchase additional basic items, contact an LG Customer Service
Center.
• To purchase optional items, contact an LG Customer Service Center for
available dealers.
• Some items in the product box are subject to change without notice.
• The appearance and specifications of your device are subject to change
without notice.
• Device specifications may vary depending on the area or service provider.
• Be sure to use authentic accessories provided by LG Electronics. Using
third-party accessories may damage the device or cause malfunctions.
• Remove the protective film from the Fingerprint sensor before using the
fingerprint recognition feature.
Basic Functions 44
Parts overview
Proximity/Ambient light
sensor
Touch screen
Power/Lock key
IR illuminatorFront camera lens
Volume keys (+/-)
Google Assistant key
Stereo headset jack
Charger/USB cable port
ToF sensor
Wireless charging antenna
area
Fingerprint sensor
SIM/Memory card tray
Rear camera lenses
Flash
Speaker Microphone
NFC/LG Pay touchpoint
Microphone
Basic Functions 45
Do NOT attempt to remove the back cover.
This device has a non-removable battery. Do not attempt to remove the
back cover. Doing so may severely damage the battery and device, which
could cause overheating, fire, and injury.
• Press and hold the volume down key and Power/Lock key at the same
time for a second to take a screenshot.
• ToF (Time-of-Flight) sensor
- Measures the accurate distance by detecting the infrared emitted
from the IR illuminator.
• IR illuminator
- Emits the infrared light.
• Proximity/Ambient light sensor
- Proximity sensor: During a call, the proximity sensor turns off the
screen and disables touch functionality when the device is in close
proximity to the human body. It turns the screen back on and enables
touch functionality when the device is outside a specific range.
- Ambient light sensor: The ambient light sensor analyzes the ambient
light intensity when the auto-brightness control mode is turned on.
• Volume keys
- Adjust the volume for ringtones, calls or notifications.
- While using Camera, gently press a Volume key to take a photo. To
take continuous photos, press and hold the Volume key.
- Press the Volume Down key twice to launch the Camera app when
the screen is locked or turned off. Press the Volume Up key twice to
launch Capture+.
• Power/Lock key
- Briefly press the key when you want to turn the screen on or off.
- Press and hold the key when you want to select a power control
option.
Basic Functions 46
• Google Assistant key
- Your device has Google Assistant built in. Find answers and get
things done while on-the-go. To get started, just press the Google
Assistant key on the side of the phone. Press and hold the key to
quickly talk to your Assistant. Press twice to open Visual Snapshot.
- Activate Google assistant. See
Google Assistant
for details.
• Fingerprint sensor
- Turn on the fingerprint recognition feature to simplify the process
of unlocking the screen. See
Fingerprint recognition overview
for
details.
• Some functions may be restricted for access, depending on the device
specifications.
• The rear of the device includes a built-in NFC antenna. Be cautious when
handling the device to avoid damaging or covering the NFC antenna.
• Do not put heavy objects on the device or sit on it. Failure to do so may
damage the touch screen.
• Screen-protective film or accessories may interfere with the proximity
sensor.
• If your device is wet or is being used in a humid place, the touch screen
or buttons may not function properly.
Basic Functions 47
Hold the device correctly as shown below. If you cover the microphone
hole with a hand, finger, or protective case while using the device, you may
sound unclear during a call.
Do not cover the microphone.Microphone
Good example Bad example
Basic Functions 48
Turning the power on or off
Turning the power on
When the power is turned off, press and hold the Power/Lock key.
• When the device is turned on for the first time, initial configuration
takes place. The first booting time for the smart phone may be longer
than usual.
Turning the power off
Press and hold the Power/Lock key, then select Power off.
Restarting the device
When the device is not working properly or does not respond, restart it by
following the instructions below.
1
Press and hold the Power/Lock key and the Volume Down key at the
same time until the power is turned off.
2
When the device restarts, release the key.
Power control options
Press and hold the Power/Lock key, then select an option.
• Power off: Turn the device off.
• Power off and restart: Restart the device.
Basic Functions 49
Installing the SIM card and
memory card
Insert the SIM card from your mobile service provider and the separately
purchased memory card into the device.
• Be careful with the ejection pin since it has a sharp edge.
• In order for the water-resistant and dust-resistant features to work
effectively, the card tray must be inserted correctly.
1
Insert the ejection pin into the hole in the card tray and then pull out
the card tray from the device.
2
Place the SIM card and/or memory card on the card tray and then
insert the card tray into the device in the direction of the arrow.
for memory card
(optional-sold separately)
for SIM card
Basic Functions 50
• This device supports only Nano SIM cards.
Nano Micro Standard
• For problem-free performance, it is recommended to use the phone
with the correct type of SIM card. Always use a factory-made SIM card
supplied by the service provider.
• Do not lose your SIM card. LG is not responsible for damage and other
issues caused by loss or transfer of a SIM card.
• Be careful not to damage the SIM card when you insert or remove it.
• When you insert the SIM card or memory card, place it on the card tray
correctly.
• When you insert the card tray back into the device, insert it horizontally
in the direction of arrow as shown in the figure. Make sure that the card
placed on the card tray does not move out of its position.
• Insert the SIM card with the gold-colored contacts facing downwards.
• Be sure to insert the SIM card into the device by following the
instructions in the user manual.
• If you insert to or remove the card tray from the device, be careful not
to let water or other liquids enter into the card tray. If a wet card tray or
card is inserted into the device, your device may get damaged.
• Memory card is an optional item.
• Frequent writing and erasing of data may shorten the memory card
lifespan.
• Some memory cards may not be fully compatible with the device. If you
use an incompatible card, it may damage the device or the memory card,
or corrupt the data stored in it.
Basic Functions 51
Removing the memory card
Unmount the memory card before removing it for safety.
1
Tap Settings Storage .
2
Insert the ejection pin into the hole in the card tray and then pull out
the card tray from the device.
3
Remove the memory card from the card tray.
4
Insert the card tray back into the slot.
• Do not remove the memory card while the device is transferring or
accessing information. This may cause data to be lost or corrupted, or
may damage the memory card or the device. LG is not responsible for
losses that result from the abuse or improper use of memory cards,
including the loss of data.
Battery
Charging the battery
Before using the device, fully charge the battery.
Charge the device with the USB Type-C cable.
Charging cable terminal
Basic Functions 52
• Ensure that the inside of the device does not make contact with a
metallic object or water.
• Do not charge while the device or charging cable is wet or contains
moisture. This can cause fire, electric shock, injury or damage to device.
If there is moisture, stop using the device immediately and remove the
moisture completely.
• Do not use unapproved USB cables or chargers with your device. The
LG limited warranty does not cover damage caused by the use of third
party accessories.
• Using the device when it is charging may cause electric shock. To use the
device, stop charging it.
• Remove the charger from the power socket after the device is fully
charged. This prevents unnecessary power consumption.
• Another way to charge the battery is by connecting a USB cable
between the device and a desktop or laptop computer. This may take a
longer time than plugging the adapter to a wall outlet.
• A charging adapter that supports fast charging is included with the
product. The fast charging feature may not work if a fast charging
adapter other than the genuine adapter provided with the product is
used.
• Do not charge the battery by using a USB hub that is unable to maintain
the rated voltage. Charging may fail or unintentionally stop.
• When you are vising the Service Center with a battery issue, bring the
product and the charger with you Since the battery is a consumable, the
battery life may be shortened as times goes.
Basic Functions 53
Wireless charging
This product supports wireless charging. Use a WPC (Qi) certified wireless
charger (sold separately) to charge the product.
Some coiled wireless chargers may not support wireless charging.
Wireless chargers that support EPP (Extended Power Profile) allow high-
speed wireless charging.
Charging the battery with a wireless charger
1
Place your device on the center of the wireless charger aligned with
the wireless charging antenna on the back of the device.
• To check the wireless charging antenna area, see
Parts overview
.
2
When the battery is fully charged, remove the device from the charger.
• When you charge the battery with a wireless charger, do not put
magnetic, metallic or conductive materials between the device and the
charger. This may disturb charging or the device and the charger may
become heated. In this case, the device, charger or SIM/Memory cards
may be damaged.
• If the battery temperature exceeds a certain level while charging the
device, charging may be stopped.
• If magnetic, metallic or conductive materials are attached on the back
of the device or a protective case is inserted, the device may not charge
properly.
• If you charge the battery with a wireless charger in areas where the
network signal strength is weak, the network performance of your
device may be further degraded.
• Charge the device with a WPC (Qi) certified wireless charger (optional,
sold separately). Because the LG limited warranty does not cover the
use of third party accessories, contact the third party manufacturer.
Basic Functions 54
Using the battery efficiently
Battery lifespan may decrease if you keep many apps and functions
running simultaneously and continuously.
Cancel background operations to increase battery life.
To minimize battery consumption, follow these tips:
• Turn off the Bluetooth® or Wi-Fi network function when not using
them.
• Set the screen timeout to as short a time as possible.
• Minimize the screen brightness.
• Set a screen lock when the device is not in use.
• Check the battery level while using any downloaded apps.
Touch screen
You can familiarize yourself with how to control your device by using
touch screen gestures.
Tapping
Lightly tap with your fingertip to select or run an app or option.
Basic Functions 55
Touching and holding
Touch and hold for several seconds to display a menu with available
options.
Double-tapping
Tap twice quickly to zoom in or out on a web page or map.
Basic Functions 56
Dragging
Touch and hold an item, such as an app or widget, then move your finger
to another location in a controlled motion. You can use this gesture to
move an item.
Swiping
Touch the screen with your finger and move it quickly without pausing.
You can use this gesture to scroll through a list, a web page, photos,
screens, and more.
Basic Functions 57
Pinching and spreading
Pinch two fingers to zoom out such as on a photo or map. To zoom in,
spread your fingers apart.
• Do not expose the touch screen to excessive physical shock. You might
damage the touch sensor.
• A touch screen failure may occur if you use the device near a magnetic,
metallic or conductive material.
• If you use the device under bright lights, such as direct sunlight, the
screen may not be visible, depending on your position. Use the device
in a shady location or a location with an ambient light that is not too
bright and bright enough to read books.
• Do not press the screen with excessive force.
• Gently tap with your fingertip on the desired option.
• Touch control may not work properly if you tap while wearing a glove or
by using the tip of your fingernail.
• Touch control may not work properly if the screen is moist or wet.
• The touch screen may not function properly if a screen-protective film
or accessory purchased from a third party store is attached to the
device.
• Displaying a static image for extended periods of time may result in
after-images or screen burn-in. Turn off the screen or avoid displaying
the same image for a long time when you do not use the device.
Basic Functions 58
Home screen
Home screen overview
The Home screen is the starting point for accessing various functions
and apps on your device. Tap
on any screen to directly go to the Home
screen.
You can manage all apps and widgets on the Home screen. Swipe the
screen left or right to view all installed apps at a glance.
Home screen layout
You can view all apps and organise widgets and folders on the Home
screen.
Quick access area
Home touch buttons
Status bar
Weather widget
Page icon
Google Search widget
• The Home screen may differ depending on the manufacturer policy, user
settings, software version or service provider.
Basic Functions 59
• Status bar: View status icons, the time and the battery level.
• Weather widget: View the information of weather and time for a
specific area.
• Google Search widget: Type or speak to open Google Search.
• Folder: You can create folders to classify the app based on desired
criteria.
• Page icon: Display the total number of Home screen canvases. You
can tap the desired page icon to go to the page. The icon reflecting the
current canvas will be highlighted.
• Quick access area: Fix main apps at the bottom of the screen so that
they can be accessed from any Home screen canvas.
• Home touch buttons
- : Return to the previous screen. Close the keypad or pop-up
windows.
- : Tap to go to the Home screen. To launch Google Assistant, touch
and hold.
- : Tap to view a list of recently used apps or run an app from the
list. To delete all the recently used apps, tap CLEAR ALL. To use two
apps at the same time with the Multi window feature, touch and
hold the button while using an app.
Basic Functions 60
Changing the style of the Home touch buttons
You can change the style of the Home touch buttons.
1
Tap Settings Display Navigation bar.
2
Under STYLE, select Gestures, Gesture and Buttons or Buttons
only to suit your preferences.
• Gestures:
- Go to Home screen: Swipe up from the bottom edge of the screen.
- Go back: Swipe in from the left or right edge of the screen.
- Go to Overview screen: Swipe up and hold from the bottom edge
of the screen.
- Quick switch apps: Swipe right at the bottom edge of the screen
to go to previously used apps.
• Gesture and Buttons: Home button and Back button are available.
To see recent apps, swipe the Home button
up.
• Buttons only: / / are available. Tap to see recent apps.
Modifying the Home touch buttons
You can change buttons displayed on the Home touch buttons bar, as well
as their position.
1
Tap Settings Display Navigation bar.
2
Select the modification you want to apply.
• Tap Button combination to select Home touch buttons you want
to add to the bar and their position within the bar. Choose from
Notification, and Capture+ to add.
Basic Functions 61
Status icons
When there is a notification for an unread message, calendar event or
alarm, the status bar displays the corresponding notification icon. Check
your device’s status by viewing notification icons displayed on the status
bar.
No signal
Data is being transmitted over the network
Alarm is set
Vibrate mode is on
Bluetooth is on
Connected to a computer via USB
Battery level
Airplane mode is on
Missed calls
Wi-Fi is connected
Mute mode is on
Checking the current location via GPS
Hotspot is on
No SIM card
The NFC mode is on
• Some of these icons may appear differently or may not appear at all,
depending on the device's status. Refer to the icons according to the
actual environment and area in which you are using the device and your
service provider.
• Displayed icons may vary, depending on the area or service provider.
Basic Functions 62
Notifications panel
You can open the notifications panel by dragging the status bar
downward on the main screen.
• You can drag down the notice window or tap the arrow icon to open
the list of quick setting icons.
• You can tap
to add, delete or arrange icons in the notice window.
• If you touch and hold the icon, the settings screen for the
corresponding function appears.
• You can use the notifications panel even on the lock screen. Drag the
notifications panel while the screen is locked to quickly access the
desired features.
Basic Functions 63
Switching the screen orientation
You can set the screen orientation to automatically switch according to
the device’s physical orientation.
On the notification panel, tap Rotation from the quick access icon list.
You can also tap
Settings Display and activate Auto-rotate
screen.
Editing the Home screen
On the Home screen, touch and hold on an empty space, then select the
desired action from below.
• To rearrange the Home screen canvases, touch and hold on a canvas,
then drag it to a desired location.
• To add a widget to the Home screen, touch and hold on a blank area of
the Home screen, then select Widgets.
• To change wallpapers, themes, icon styles and AOD options, touch and
hold on a blank area of the Home screen, then select Wallpaper &
theme.
You can also tap
Settings Display Wallpaper & theme, then
select desired options from Wallpaper, Theme, Icon and AOD to apply
to the device.
Basic Functions 64
• To configure the Home screen settings, touch and hold on a blank area
of the Home screen, then select Home screen settings. See
Home
screen settings
for details.
• To view or reinstall the uninstalled apps, touch and hold on a blank area
of the Home screen, then select App trash. See
App trash
for details.
• To change the default screen, touch and hold on a blank area of the
Home screen, move to desired screen, tap
, then tap the screen once
more.
Default screen
Basic Functions 65
Viewing the background theme
You can view only the background image by hiding the apps and widgets
on the Home screen.
Spread two fingers apart on the Home screen.
• To return to the original screen, which displays apps and widgets, pinch
your fingers on the Home screen or tap
.
Moving apps on the Home screen
On the Home screen, touch and hold an app, then drag it to a desired
location.
• To keep frequently used apps at the bottom of the Home screen, touch
and hold an app, then drag it to the quick access area at the bottom.
• To remove an icon from the quick access area, drag the icon to the
Home screen.
Basic Functions 66
Using folders from the Home screen
Creating folders
On the Home screen, touch and hold an app, then drag it over another
app.
• A new folder is created and the apps are added to the folder.
Editing folders
On the Home screen, tap a folder and do one of the following actions.
• To edit the folder name and color, tap the folder name.
• To add apps, touch and hold an app, then drag it over the folder and
release it.
• To remove an app from the folder, touch and hold the app and drag it to
outside the folder. If the removed app is the only one app that existed
in the folder, the folder is removed automatically.
• You can also add or remove apps after tapping
in the folder.
• You cannot change the folder color while using downloaded theme.
Home screen settings
You can customize the Home screen settings.
1
Tap Settings Display Home screen.
2
Customize the following settings:
• Select Home: Select a Home screen mode.
• Wallpaper: Change the Home screen background wallpaper.
• Screen swipe effect: Select an effect to apply when the Home
screen canvas switches.
• Icon shape: Choose a desired shape for icons from the options
provided.
Basic Functions 67
• Left Home screen: Select what to display on the screen located left
to the main Home screen.
• Sort apps by: Set how apps are sorted on the Home screen.
• Grid: Change the app arrangement mode for the Home screen.
• Hide apps: Select apps you want to hide from the Home screen.
• Loop Home screen: Enable to allow continuous Home screen
scrolling (loop back to the first screen after the last screen).
• This function is not available when Google feed is selected for Left
Home screen.
• Search: Search by swiping down on the Home screen.
• Home screen lock: Enable to prevent apps and widgets from being
rearranged or removed.
Screen lock
Screen lock overview
Your device’s screen turns off and locks itself if you press the Power/Lock
key. This also happens after the device is left idle for a specified period of
time.
If you press the Power/Lock key when a screen lock is not set, the Home
screen appears immediately.
To ensure security and prevent unwanted access to your device, set a
screen lock.
• A screen lock also prevents unnecessary touch input on the device
screen and reduces battery consumption. We recommend that you
activate the screen lock while not using the device.
Basic Functions 68
Setting a screen lock
There are several options available for configuring the screen lock settings.
1
Tap Settings Lock screen & security Select screen lock and
then select the method you prefer.
2
Customize the following settings:
• None: Deactivate the screen lock function.
• Swipe: Swipe on the screen to unlock the screen.
• Knock Code: Tap the screen in a pattern to unlock the screen.
• Pattern: Draw a pattern to unlock the screen.
• PIN: Enter a numeric password to unlock the screen.
• Password: Enter an alphanumeric password to unlock the screen.
• Fingerprints: Unlock the screen by using your fingerprint.
• Allow Face Unlock: Unlock the screen with your face.
• Allow Hand ID: Unlock the screen with your hand.
Secure start-up settings
For additional security for your device, you can enable the Secure start-up
option when setting a screen lock.
• You cannot use all functions, except for emergency calls until you
unlock the device.
• If you forget your decryption password, you cannot restore encrypted
data and personal information.
Basic Functions 69
Precautions for the secure start-up feature
• If you forget your decryption password, you cannot restore encrypted
data and personal information.
• Be sure to keep your screen lock passwords separately.
• If you enter the screen lock passwords incorrectly more than the
specified times, the device automatically resets itself and the encrypted
data and your personal information are deleted automatically and they
cannot be restored.
• Be cautious not to enter incorrect screen lock passwords more than
the specified times.
• When you turn on the device right after the device resets, encryption
also starts. If you stop the encryption arbitrarily, the data may be
damaged. Be sure to wait until the reset is completed.
Customize Lock screen
You can customize lock screen.
1
Tap Settings Lock screen & security Customize Lock
screen.
2
Select a function you want to set.
• Wallpaper: Allow you to set the background for your Lock screen.
• Clock: Allow you to set where to position the clock on the Lock
screen.
• Shortcuts: Allow you to choose apps to run on your Lock screen.
This setting appears only when a screen lock is set.
• Weather animation: Enable this option to display weather
animations for the current location on the Lock screen.
• Contact info for lost phone: Allow you to set text to be displayed
on the Lock screen to identify the phone’s owner.
Basic Functions 70
Secure lock settings
You can set secure lock settings.
1
Tap Settings Lock screen & security Secure lock settings.
2
Select a function you want to set.
• Make pattern visible (shown only when Pattern is set as a screen
lock): Turn on to make pattern visible.
• Lock timer: Allows you to set the amount of time before the screen
automatically locks after the backlight turns off (time-out due to
inactivity).
• Power key instantly locks: Enable this option to instantly lock
the screen when the Power/Lock button is pressed. This setting
overrides the Security Lock timer setting.
• Show lockdown option (shown only when a screen lock is set):
Enable this option to display the Lockdown icon when you press
and hold the Power/Lock button. Tap the Lockdown icon to turn off
Smart Lock, biometric unlocking, and notifications on the lock screen.
• Smart Lock: Allows you to set trusted devices, places, voice, and/or
on-body detection that will allow your phone to remain unlocked.
• Available menu options may vary depending on the lock screen method
selected.
KnockON
You can turn the screen on or off by double-tapping the screen.
Tap
Settings Extensions KnockON to enable the option.
• This option is available only on the Home screen provided by LG. It may
not function properly on a custom launcher or on the Home screen
installed by the user.
• When tapping the screen, use your fingertip. Do not use a fingernail.
• To use the KnockON feature, make sure that the proximity/light sensor
is not blocked by a sticker or any other foreign substance.
Basic Functions 71
Turning the screen on
Double-tap the middle of the screen.
• Tapping the top or bottom of the screen may decrease the recognition
rate.
Turning the screen off
Double-tap on an empty space on the Home screen and Lock screen.
You can also double-tap an empty space on the status bar.
Knock Code
You can unlock the screen by creating your own Knock Code. When the
screen is locked, you can directly access the Home screen by tapping the
screen in a specified sequence.
• You can use your Knock Code together with the KnockOn feature.
• Make sure to use your fingertip when tapping the screen.
Creating a Knock Code
1
Tap Settings Lock screen & security Select screen lock
Knock Code.
2
Tap the squares in a pattern of your choice to create a Knock Code
and tap NEXT.
3
Input the created Knock Code again for verification, then tap
CONFIRM.
Unlocking the screen with a Knock Code
Unlock the screen by inputting the Knock Code you have created.
You can also input your Knock Code on the touch screen when the screen
is turned off.
• It is also possible to enter a Knock Code when the lock screen is turned
on.
Basic Functions 72
Multi-tasking feature
Recent Uses Screen
You can view the app screens that you used recently by using the preview
function.
To view the list of apps that you used recently, tap
on the navigation
bar.
Tap
Settings Display Navigation bar Gestures and then swipe
the Home button upward and hold to view the recent use history.
Pop-up window
Pop-up window overview
You can open multiple apps on the screen and easily switch between
them at any time.
1
Tap on the navigation bar to see recent apps.
• If you set gestures for the navigation bar, swipe up on from the
bottom of the screen.
• If you set gestures and buttons for the navigation bar, swipe
up.
2
Tap the app icon on the top left of the app screen and select Pop-up
window.
• If you tap the app icon, the App info, Multi window and Pop-up
window menus appear.
Basic Functions 73
3
The app appears in the form of a pop-up window on the screen.
• This feature may not be available in some apps or screens.
Basic Functions 74
Using the pop-up window
• : Minimizes the pop-up window. The pop-up window is minimized
into the app icon floating on the screen, which can be moved anywhere
you want.
•
: Expands the app to full screen.
•
: Closes the app.
• To move the pop-up window: Drag the top of the pop-up window.
• To adjust the size of the pop-up window: Drag the left, right or
bottom edge of the pop-up window.
• You can open up to 5 apps using the pop-up windows.
• To select an app from the opened apps, tap one of the pop-up windows.
The selected pop-up window comes to the front.
• Pop-up windows cannot be moved to the status bar or navigation bar area.
Basic Functions 75
Using the app folder for pop-up windows
If you tap on the pop-up window, the pop-up window is minimized into
the app icon.
You can move the app icon anywhere you want by dragging it.
If two or more pop-up windows are minimized, the app folder is created
to contain the app icons.
• The recently-used app icon is used as the app folder icon. If you tab the
icon, all the icons for the minimized pop-up windows appear in the app
folder.
Basic Functions 76
Pop-up windows
apps folder
• If you touch and hold the app folder for pop-up windows and drag the
app folder into Remove, the app folder will be removed.
• To remove one of the apps from the app folder, open the app folder and
drag the app icon out of the app folder.
Multi window
When using gesture navigation
1
Swipe up on from the bottom of the screen.
• Recently-used apps appear.
• If you tap the app icon, the App info, Multi window and Pop-up
window menus appear.
2
Tap the app icon on the top left of the app to be displayed in the
multiwindow and select Multi window.
• The selected app appears at the top half of the screen.
3
Tap the other app to be displayed in the multi window.
• The selected app appears at the bottom half of the screen.
Basic Functions 77
When using gesture and button navigation
1
Swipe up on up from the bottom of the screen.
• Recently-used apps appear.
• If you tap the app icon, the App info, Multi window and Pop-up
window menus appear.
2
Tap the app icon on the top left of the app to be displayed in the
multiwindow and select Multi window.
• The selected app appears at the top half of the screen.
3
Tap the other app to be displayed in the multi window.
• The selected app appears at the bottom half of the screen.
When using default navigation bar
1
Tapn on the navigation bar.
• Recently-used apps appear.
• If you tap the app icon, the App info, Multi window and Pop-up
window menus appear.
2
Tap the app icon on the top left of the app to be displayed in the
multiwindow and select
.
• The selected app appears at the top half of the screen.
3
Tap the other app to be displayed in the multi window.
• To adjust the size of the split screen, drag the bar on the center of the
screen.
• To deactivate the multi window feature, drag the center bar up or down
to the end of the screen.
• The multi window feature is not supported in some LG apps or apps
downloaded from the Play Store.
Basic Functions 78
Memory card encryption
You can encrypt and protect data saved on the memory card. The
encrypted data in the memory card cannot be accessed from another
device.
1
Tap Settings Lock screen & security Encryption &
credentials
Encrypt SD card.
2
Read the on-screen overview of memory card encryption and then tap
Continue to continue.
3
Select an option and tap Encrypt now.
• New data encryption: Encrypt only data that is saved on the
memory card after encryption.
• Full encryption: Encrypt all the data currently saved on the memory
card.
• Exclude media files: Encrypt all files, except for media files such as
music, photos and videos.
• Once memory card encryption starts, some functions are not available.
• If the device is turned off while encryption is underway, the encryption
process will fail, and some data may be damaged. Therefore, be sure to
check if the battery level is sufficient before starting encryption.
• Encrypted files are accessible only from the device where the files were
encrypted.
• The encrypted memory card cannot be used on another device. To use
the encrypted memory card on another mobile device, format the card.
• You can activate memory card encryption even when no memory card
is installed into the device. Any memory card that is installed after
encryption will automatically be encrypted.
Basic Functions 79
Taking screenshots
You can take screenshots of the current screen you are viewing.
Via a shortcut
Press and hold the Power/Lock key and the Volume Down key at the
same time for at least two seconds.
• Screenshots can be viewed from the Screenshots folder in Gallery.
Via Capture+
On the screen where you want to take a screenshot, drag the status bar
downwards, then tap
.
• When the screen is turned off or locked, you can access Capture+
by pressing the Volume Up key twice. To use this feature, tap
Settings Extensions Shortcuts and turn on Open Capture+.
• See
Writing notes on a screenshot
for details.
Basic Functions 80
Entering text
Using the Smart toolbar
You can use various keyboard input methods in one place. You can select
the desired input method from the top of the keyboard.
1
Select the desired keyboard input method from the Smart toolbar.
2
Tap , then touch and drag each tool to reorganize as desired.
Smart toolbar
• Some supporting input methods may differ depending on the device
you have.
• You can turn on or off the Smart tool feature from the keyboard
settings.
Basic Functions 81
Smart Tool
Tap to hide the smart tools.
Tap to add emojis.
Tap to add avatar stickers.
Tap to add ani-stickers.
Tap to enter text by using voice.
•To maximize the voice command recognition, speak clearly.
•To enter text with your voice, make sure that your device is
connected to a network.
•To select the language for voice recognition, tap
Languages
on the voice recognition screen.
•This function may not be supported, or the supported languages
may differ depending on the service area.
Tap to access keyboard settings.
Tap to open the clip tray.
For more information, please see
Clip Tray
.
Tap to let the keyboard float, when you use the Multi-window
feature. You can also move the keyboard to the desired location.
Tap to open Draw chat.
Tap to bring the smart tools back.
Basic Functions 82
Using the Smart keyboard
You can use the Smart keyboard to enter and edit text.
With the Smart keyboard, you can view text as you type without
bothering to alternate between the screen and a conventional keyboard.
This allows you to easily find and correct errors when typing.
Moving the cursor
With the Smart keyboard, you can move the cursor to the exact position
you want. When typing text, touch and hold on the space bar and then
drag left or right.
• This option is available only on the QWERTY keyboard.
Basic Functions 83
Suggesting words
Smart keyboard automatically analyzes your usage patterns to suggest
frequently used words as you type. The longer you use your device, the
more precise the suggestions are.
Enter text, then tap a suggested word.
• The selected word is automatically entered. You do not need to
manually type every letter of the word.
Changing the QWERTY keyboard layout
You can add, delete or rearrange keys on the bottom row of the keyboard.
1
Tap Settings System Language & keyboard Manage
keyboards
LG Keyboard Keyboard height and layout QWERTY
keyboard layout.
You can also tap
Keyboard height and layout QWERTY
keyboard layout.
2
Tap a key on the bottom row, then drag it to a desired position.
EN
Basic Functions 84
•
This option is available on the QWERTY, QWERTZ and AZERTY keyboards.
• This function may not be supported for some languages.
Adding number keys on the keyboard in
portrait mode
You can set to display number keys on the top row of the keyboard.
Tap Settings System Language & keyboard Manage keyboards
LG Keyboard Keyboard height and layout Extended keyboard .
You can also tap Keyboard height and layout Extended keyboard
.
Showing symbols in character keys
You can set to show symbols in character keys.
Tap Settings System Language & keyboard Manage keyboards
LG Keyboard Keyboard height and layout Simbols on keys .
You can also tap Keyboard height and layout Simbols on keys
.
To enter a symbol, touch and hold the corresponding key and select the
symbol.
Basic Functions 85
Customizing the keyboard height
You can customize the keyboard height to maximize hand comfort when
typing.
1
Tap Settings System Language & keyboard Manage
keyboards
LG Keyboard Keyboard height and layout Keyboard
height.
You can also tap
Keyboard height and layout Keyboard
height.
2
Adjust the keyboard height.
Selecting a landscape keyboard mode
You can select a landscape keyboard mode from several choices.
1
Tap Settings System Language & keyboard Manage
keyboards
LG Keyboard Keyboard height and layout Keyboard
type in landscape.
You can also tap
Keyboard height and layout Keyboard type
in landscape.
2
Select a keyboard mode.
Basic Functions 86
Splitting the keyboard
You can split the keyboard in half and place each piece on either side of
the screen when the screen is in landscape mode.
To split the keyboard, turn the device horizontally and spread it apart
on both sides with holding the keyboard with two fingers. To attach the
keyboard, close it with pressing with two fingers.
One-handed operation mode
You can move the keyboard to one side of the screen so that you can use
the keyboard with one hand.
1
Tap Settings System Language & keyboard Manage
keyboards
LG Keyboard Keyboard height and layout One-
handed operation.
You can also tap
Keyboard height and layout One-handed
operation.
2
Press the arrow displayed next to the keyboard to move the keyboard
in the desired direction.
Basic Functions 87
Adding languages to the keyboard
You can make additional languages available for keyboard input.
1
Tap Settings System Language & keyboard Manage
keyboards
LG Keyboard Language & keyboard layout Select
languages.
You can also tap
Language & keyboard layout Select
languages.
2
Select the languages you want to use on the keyboard.
Copy and Paste
You can cut or copy text from an app, and then paste the text into the
same app. Or, you can run other apps and paste the text into them.
1
Touch and hold around the text you want to copy or cut.
2
Drag / to specify the area to copy or cut.
3
Select either CUT or COPY.
• Cut or copied text is automatically added to the clipboard.
4
Touch and hold the text input window, then select PASTE.
• If there is no item that has been copied or cut, the PASTE option will
not appear.
Basic Functions 88
Clip Tray
If you copy or cut an image or text, it is automatically saved to the clip tray
and can be pasted to any space at any time.
1
On the keyboard tap .
You can also touch and hold the text input window, then select CLIP
TRAY.
2
Select and paste an item from the clip tray.
• A maximum of 20 items can be saved to the clip tray.
• Tap
to lock saved items in order not to delete them, even when
the maximum quantity is exceeded. A maximum of ten items can be
locked. To delete locked items, unlock them first.
• Tap
to delete the items saved to the clip tray.
• The clip tray may not be supported by some downloaded apps.
Content sharing
Playing content from another device
You can play photos, videos or songs saved on your device from a TV.
1
Connect the TV and your device to the same Wi-Fi network.
2
While viewing the items from the Gallery or Music app, tap or
Play on other device.
Or tap
Settings Connected devices Screen sharing and then
tap
to activate it.
3
Select the TV you want to connect to.
• Google Play services should be up to date in order to use Chromcast.
Basic Functions 89
Viewing content from nearby devices
You can view content from various devices, such as a computer, NAS or
mobile device, by using the Gallery or Music app.
Tap
Settings Connected devices Media server, then tap
Content sharing
to activate it.
Connecting the devices
Connect both your device and a device that supports DLNA function to
the same wireless network.
• Make sure that File sharing (DLNA) is activated on both devices.
Searching for nearby devices
You can view a list of DLNA devices on the same network by selecting the
Nearby devices menu in each app.
Use content from nearby devices as if you were using it on your device.
Sending or receiving files
You can share files between your device and another LG device, tablet or
computer.
Sending files
From the Gallery or File Manager app, tap Share or , then select a
device on the file sharing list.
Receiving files
Drag the status bar downward and then tap File sharing.
If your device does not support the file sharing feature, tap
Settings
Connected devices File sharing SmartShare Beam .
Basic Functions 90
• Make sure that your device is connected to the same wireless network
as the file transfer target device.
• Make sure that File sharing (DLNA) is activated on both devices.
Do not disturb
You can limit or mute notifications to avoid disturbances for a specific
period of time.
Tap
Settings Sound Do not disturb.
• Mode and select the mode you want:
- Priority only: Receive sound or vibrate notifications for the selected
apps. Even when Priority only is turned on, alarms still sound.
- Total silence: Disable both the sound and vibration.
• Select priorities: Receive alarms and the notifications for the selected
apps.
- App notifications: Select apps to receive the notifications.
- Calls from: Set up a range of notifications when receiving a call.
• Repeated calls: Second call from same caller within 15 min is not
silenced.
- Messages from: Set up a range of notifications when receiving a
message.
• Use Do not disturb: Turn on the Do not disturb feature.
• SCHEDULE: Set the schedule for which you want to turn on the Do
not disturb feature.
• Help: View the help for Do not disturb.
Useful Apps
03
Useful Apps 92
Installing and uninstalling apps
Installing apps
Access an app store to search and download apps.
• You can use SmartWorld, Play Store or the app store provided by your
service provider.
• Some app stores may require you to create an account and sign in.
• Some apps may charge fees.
• If you use mobile data, you may be charged for data usage, depending
on your pricing plan.
• SmartWorld may not be supported depending on the area or service
provider.
Uninstalling apps
Uninstall apps that you no longer use from your device.
Uninstalling with the touch and hold gesture
Touch and hold any empty area of the Home screen, and then tap of
the app you want to delete.
• Uninstalled apps can be reinstalled within 24 hours of uninstallation.
See
App trash
for details.
Uninstalling by using the settings menu
Tap Settings Apps & notifications App info, select an app, then
tap Uninstall.
• Some apps cannot be uninstalled by users.
Useful Apps 93
Uninstalling apps from the app store
To uninstall an app, access the app store from which you downloaded the
app and uninstall it.
Installing and uninstalling apps during the
setup
When you turn on the device for the first time, you can download
recommended apps.
You can skip to the next step without installation.
App trash
You can view the uninstalled apps on the Home screen. You can also
reinstall apps within 24 hours of uninstallation.
1
Tap Management App trash.
You can also touch and hold an empty area of the Home screen, then
tap App trash.
2
Choose the desired option.
• Restore: Restore the selected app.
•
: Remove the uninstalled apps permanently from the device.
• Uninstalled apps are automatically removed from the device 24 hours
after they were uninstalled. If you want to reinstall the uninstalled apps,
you must download them again from the app store.
• This feature is activated on the default Home screen only. If you
uninstall apps while using the EasyHome screen or other launcher, they
are immediately and permanently removed from the device.
Useful Apps 94
App Shortcuts
On the Home screen, touch and hold an app icon such as Phone,
Messages, Camera, Gallery and Settings to display a quick access menu.
Use apps more easily through App Shortcuts.
• Tap
to set a widget for the app.
• Tap to check the app information.
• This feature is available only on some apps.
Useful Apps 95
Phone
Voice call
Make a phone call by using one of the available methods, such as manually
entering a phone number and making a call from the contact list or the
list of recent calls.
Making a call from the keypad
1
Tap Dial.
2
Make a call by using a method of your choice:
• Enter a phone number and tap
.
• Touch and hold a speed dial number.
• Search for a contact by tapping the initial letter of a contact name
in the contact list, and then tap
.
• To enter "+" when making an international call, touch and hold number
0.
• See
Adding contacts
for details on how to add phone numbers to the
speed dial list.
Making Calls from Contacts
1
Contacts.
2
After selecting the number you want to call from the list of contacts,
tap
.
Useful Apps 96
Answering/Ending a call
To answer a call, drag on the incoming call screen.
• When the stereo headset is connected, you can make calls by using the
call/end button on the headset.
• To end a call with the Power key, tap
Settings Network &
internet
Call Answer and end calls and then activate End call
with the Power key.
Rejecting a call
To reject an incoming call, drag across the incoming call screen.
• To send a rejection message, drag the rejection message option
across the screen.
• To add or edit a rejection message, tap
Settings Network &
internet
Call Call blocking & Decline with message Decline
with message.
• When a call is coming in, press the Volume Up, Volume Down or Power/
Lock key to mute ringtone or vibration, or to hold the call.
Checking an incoming call while using an app
When a call comes in while using an app, a pop-up notification can be
displayed at the top of the screen. You can receive the call, reject the call,
or send message from the pop-up screen.
• Tap Settings Network & internet Call Additional settings
Show voice calls while in an app and then select the desired way you
would like to display the incoming call while using an app.
• Floating bar must be enabled if you want to check the calls received
using the floating bar while using an app. For more details, refer to
Floating Bar overview
.
Useful Apps 97
Viewing missed calls
If there is a missed call, the status bar at the top of the screen displays .
To view missed call details, drag the status bar downwards. You can also
tap
Call logs.
Functions accessible during a call
During a call, you can access a variety of functions by tapping the
on-screen buttons:
•
: Switch to a video call (if available).
• Contacts: Allows access to your contacts list.
• Hold: Place the current call on hold.
• Dialpad: Display or hide the dial pad.
• Speaker: Turn on the speakerphone function.
• Mute: Block your voice so that the other party cannot hear your voice.
• Bluetooth: Switch the call to a Bluetooth device that is paired and
connected.
•
: End a call.
• : Access additional call options.
• Some functions are not available during a video call.
• Available setting items may vary depending on the area or service
provider.
Useful Apps 98
Making a three-way calling
You can make a call to another contact during a call.
1
During a call, tap Add call.
2
Enter a phone number and tap .
• The two calls are displayed on the screen at the same time, and the
first call is put on hold.
3
To start a conference call, tap Merge calls.
• You may be charged a fee for each call. Consult with your service
provider for more information.
Viewing call records
To view recent call records, tap Call logs. Then, you can use the
following functions:
• To view detailed call records, select a contact. To make a call to the
selected contact, tap
.
• To delete call records, tap Delete.
• The displayed call duration may differ from the call charge. Consult with
your service provider for more information.
• The deleted call history can not be restored.
• Pinch two fingers or spread your fingers apart to adjust the font size of
call logs or contacts.
Configuring call options
You can configure various call options.
1
Tap Dial or Call logs.
2
Tap Call settings and then configure the options to suit your
preferences.
Useful Apps 99
Messages
Sending a text message
Quickly compose and send text messages (SMS) on your phone.
• See your service plan for applicable charges for text messaging.
1
Tap .
2
Tap Start chat.
3
Tap the To field and enter a contact’s names, phone numbers, or email
addresses that you’d like to message. You can also pick from your top
contacts or your whole contact list.
4
Tap the desired number or contact.
5
Tap the text field and enter your message.
• To enter a emoji, tap
. Select a category and make a selection
from the list to insert it into your current message.
6
Review your message and tap .
Sending a multimedia message (MMS)
When you need to add a little more to a text message, you can send a
multimedia message (MMS) with the contents such as images, videos, etc.
• See your service plan for applicable charges for multimedia messaging.
Useful Apps 100
Compose multimedia messages
1
Tap .
2
Tap Start chat.
3
Tap the To field and enter a contact’s names, phone numbers, or email
addresses that you’d like to message. You can also pick from your top
contacts or your whole contact list.
4
Tap the desired number or contact.
5
Tap the text field and enter your message.
6
Tap to attach photos or videos.
7
Tap for other types of attachments.
• To remove or replace a picture or an audio attachment, on the Compose
screen, tap
next to the attachment.
8
When you are finished creating your new MMS message, tap .
Saving and resuming a draft message
While composing a text or multimedia message, tap to automatically
save your message as a draft.
To resume composing the message:
1
On the screen with all message threads, tap the message. The Draft
label is shown if a saved draft is available.
2
When you finish editing the message, tap .
Useful Apps 101
New messages notification
Depending on your notification settings, the phone will play a ringtone,
vibrate, or display the message briefly in the status bar when you receive a
new text or multimedia message.
A new message icon
also appears in the notifications area of the
status bar to notify you of a new text or multimedia message. The
Messages application icon (if shown on the home screen) also displays
the number of new messages
.
• To open the message, pull down the status bar to open the notification
panel. Tap the new message to open and read it. For information
on reading and replying to messages see
Managing message
conversations
.
Managing message conversations
Text and multimedia messages that are sent to and received from a
contact (or a number) are grouped into conversations or message threads
in the Messages screen. This allows you to see exchanged messages
(similar to a chat program) with a contact on the same screen.
Read a text message
• Do one of the following:
- On the Messages screen, tap the message thread to open and read
it.
- If you have a new message notification, drag the status bar down to
open the notification panel. Tap the new message to open and read
it.
Useful Apps 102
View a multimedia message (MMS)
1
Tap .
2
On the Messages screen, tap a message thread to open it.
3
While viewing a message, tap the play icon (on the video or audio file)
to playback the file or tap the image to view the picture.
• Tip
The file attachment on the multimedia message can be saved to your
phone’s internal storage. To save the attachment, touch and hold the file
and tap
.
• When Auto-download MMS is disabled, only the message header is
downloaded. To download the entire message, tap the Download button
in the message.
Reply to a message
1
Tap .
2
On the Messages screen, tap a message thread to open it.
3
While viewing a message, tap the text field and type your reply
message.
4
Once completed, tap .
To return to the Messages screen from a text message thread, tap
.
• To view the details of a particular message, in the message thread, touch
and hold the message to open the options menu, and then tap
.
• If a message contains a link to a web page, tap the link to open it in the
web browser.
• If a message contains a phone number, tap the phone number to dial the
number or add it to your contacts.
Useful Apps 103
Delete conversations
1
Tap .
2
On the Messages screen, touch and hold a message thread to display
.
3
To select multiple conversations, tap each conversation to delete.
will be shown.
4
Tap and then tap DELETE to confirm.
• Tip
You can also delete a conversation while you’re viewing it. While viewing
a conversation, tap
Delete.
Delete a single message
1
While viewing a conversation, touch and hold the message that you
want to delete.
2
Tap and then tap DELETE to confirm.
View contact information from a message
When you have received a message from someone in your stored
contacts, you can tap the contact’s photo or icon in the message thread
to open a menu of options. Depending on the stored contact information,
you can view the contact details, place a phone call, send an email
message to the contact, and more.
Useful Apps 104
Camera
You can use the Camera app to take and share photos and videos.
It has many state-of-the-art features such as Cine shot, Portrait, Studio,
AI CAM, and much more.
These features will allow you to easily and creatively capture your world.
Starting the camera
Tap .
• Before taking a photo or recording a video, wipe the camera lens with a
soft cloth.
• Be careful not to stain the camera lens with your fingers or other
foreign substance.
• Images included in this user guide may be different from the actual
device.
• Photos and videos can be viewed or edited in Gallery. See
Gallery
overview
for details.
Changing the camera mode
You can select a camera mode that suits your environment to take a
photo or record a video easily and conveniently.
Tap
, then swipe left or right over the camera mode area to select
the desired mode.
Camera mode
Useful Apps 105
Auto mode
You can take photos or record videos by selecting a variety of camera
options.
1
Tap .
2
To take a photo, tap Photo and tap . To record a video, tap Video
and tap
.
Switch between front
and rear cameras.
Switch between
standard angle
and wide-angle
cameras.
Take photos.
Open Gallery.
Set camera options.
Apply filter/sticker
effects.
Change flash
settings.
Change timer
settings.
Taking a photo
1
Select a camera mode and tap the subject to focus the camera on.
2
Tap to take a photo.
• You can also press the Volume Down or Volume Up key to take a
photo.
• When the screen is turned off or locked, start the camera by pressing
the Power or Volume Down key twice. Tap
Settings Extensions
Shortcuts and enable Open Camera under POWER and/or VOLUME
to use this feature.
Useful Apps 106
Recording a video
1
Select a camera mode and tap the subject to focus the camera on.
2
Tap .
• To take a photo while recording a video, tap .
• To pause the video recording, tap . To resume the video recording,
tap .
• While recording a video, you may spread or pinch two fingers to
zoom in or out.
• While recording a video, you may tap the desired area to adjust the
brightness.
3
Tap to end the video recording.
Customizing the camera options
You can customize a variety of camera options to suit your preferences.
Tap
on the screen.
• Available options vary depending on the selected camera (front or rear
camera) and the selected camera mode.
• : Take a photo or record a video in FullVision.
•
: Select values for aspect ratio and size for taking photos.
Tips
Notifies the user when the subject’s eyes were closed
or the picture is blurry for optimal photography.
Google Lens
Suggestions
When associated info is found in Auto mode, Google
Lens will be used.
HDR
Obtain photos in vivid colors and get compensated
effects even when they are taken against the light.
These functions are provided by the High Dynamic
Range (HDR) technology equipped in the camera.
Live photo Record the action before and after you take a photo.
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Cheese shutter Take photos with voice commands.
Tracking focus
Enables the camera to remain focused on the subject
you touch on the screen, even if the subject is moving.
(Available when the Standard camera is in use.)
Tag locations Save the image with GPS location data.
Grid
Displays guide grids so that you can take photos or
record videos based on the horizontal and vertical
reference lines.
Add signature Displays a personalized signature on the photos.
Help Provides help information for each camera menu.
Additional options on the front camera
Selfie shot
Take a selfie by selecting its option between Gesture
shot and Auto shot.
Save as flipped Save as flipped images after taking selfies.
• When using the front camera, you can adjust the makeup, filter, and
stickers.
Various camera modes
Night view
You can take vivid and clear night photos. While taking a photo, hold the
device steady. You can adjust photo brightness by dragging the slide bar
left or right.
1
Tap .
2
Tap More .
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Panorama
You can create a panoramic photo by moving the camera in one direction
to photograph and stitch continuous shots of a wide view.
1
Tap .
2
Tap More .
3
Tap and then slowly move the camera in one direction.
• Move the device by following the direction of the arrow in the
guideline.
4
Tap to stop capturing the panoramic.
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Story shot
You can merge the background photo taken by the rear camera and a
selfie taken by the front camera.
1
Tap .
2
Tap More .
3
Tap to take a photo.
• Take a photo of the backgound to insert.
• After that, the front camera will automatically take a selfie.
• Tap to use a photo stored in Gallery as background.
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Slo-mo
You can create an entertaining video by changing the moving speeds of
subjects in your video. This feature allows you to record a video at a faster
rate of speed and then play it at the standard speed so that the video
appears to be slowed down.
1
Tap .
2
Tap More .
3
Tap and record a video.
4
Tap to end the video recording.
Flash Jump-Cut
Photos taken at a regular interval are saved as a GIF file.
1
Tap .
2
Tap More .
• Photos are taken every 3 seconds and saved as a GIF file.
• Tap
on the screen to select the number of photos you want to
take.
• While taking photos, tap
to create a GIF with the photos taken.
• The flash automatically turns on while taking photos.
• The current shot and the total number of shots are displayed at the
bottom of the screen.
• All taken photos are saved as GIF files only.
• The GIF speed or image orders cannot be changed.
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Cine shot
You can record a moment and make a video with only a part of the scene
in motion.
See
Cine shot
for details.
Cine Video
You can record a movie like video.
See
Cine Video
for details.
Food
You can optimize the quality of your food photos or videos using the color
slide bar and white balance.
1
Tap .
2
Tap More .
3
To take a photo, tap . To record a video, tap .
• Drag the color slide bar on the screen to adjust the white balance
and select the best color.
• If the slide bar is not displayed, tap
to adjust the white balance.
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YouTube Live
You can record a video and directly upload to YouTube.
1
Tap .
2
Tap More .
To use this feature, you need to verify your phone number.
• YouTube Live is available only when your device is connected to the
Internet. If you use mobile data, you may be charged for data usage,
depending on your pricing plan.
AR Stickers
You can make images or videos come alive with Playmoji, characters that
react to you and to each other. Add stickers that animate around you and
fun captions that put words where the action is.
1
Tap .
2
Tap More .
Burst shot
You can take continuous shots of photos to create moving pictures.
In the Auto mode, touch and hold
.
• Continuous shots are taken at a fast speed while is held down.
• When the storage is set as Internal storage, you can take up to
100 photos with the rear camera and 20 photos with the front camera.
When the storage is set as SD card, you can take up to
30 photos with the rear camera and 20 photos with the front camera.
• This feature is available only in specific modes.
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Manual camera mode
You can create professional level photos by using a variety of advanced
features. Adjust the white balance, focus, brightness, ISO, shutter speed
and other options.
1
Tap , then tap Manual Camera.
2
Customize the following camera settings.
Displays the various
Graphy options.
Reset the settings.
Adjust shutter speed.
Adjust ISO speed.
Adjust brightness.
Adjust focus.
Adjust white balance.
3
Tap to take the photo.
Customizing the camera options
You can customize a variety of camera options to suit your preferences.
Tap
on the screen.
• : Take a photo or record a video in FullVision.
•
: Select values for aspect ratio and size for taking photos.
Graphy photos
Adjusts the white balance, ISO and shutter speed for the
recommended photo. See
Graphy
for details.
Save as RAW
The image is stored as a RAW file format so that you
can modify it. The DNG and JPEG files are created while
taking a photo, then saved as a non compressed high
resolution image.
Cheese shutter Takes photos with voice commands.
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Tracking focus
Enables the camera to remain focused on the subject
you touch on the screen, even if the subject is moving.
(Available when the Standard camera is in use.)
Tag locations Saves the image with GPS location data.
Guide
Displays guide grids so that you can take photos based
on the horizontal and vertical reference lines.
Add signature Displays a personalized signature on the photos.
Help Provides help information for each camera menu.
Graphy
You can apply the recommended values for the white balance, ISO and
shutter speed as if taken by an expert.
1
In the Manual Camera mode, tap and select the desired scene
from the recommended images.
2
Tap to take a photo.
• This feature is available only in Manual camera mode.
• You can add more scenes by tapping
and downloading the Graphy
app from Play Store. You may be charged for data usage, depending on
your pricing plan.
• Tap
, then tap Graphy photos to deactivate this feature.
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Manual video mode
You can record a video by using various features, such as white balance,
focus, brightness, ISO, shutter speed and more.
1
Tap , then tap More .
2
Customize the camera settings.
Adjust white balance.
Adjust focus.
Adjust ISO speed.
Adjust shutter speed.
Adjust brightness.
Adjust audio
balance.
Reset the settings.
3
Tap to record a video.
Customizing the camera options
You can customize a variety of camera options to suit your preferences.
Tap
on the screen.
• : Take a photo in FullVision.
•
: Select values for resolution and size for recording videos.
Frame rate Sets the frames per second value.
Bit rate Sets the image quality for videos.
Hi-Fi Records a video with Hi-Fi quality sound.
Save as HDR10
Saves a video in the HDR10 format for high definition
and vivid color.
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Steady recording Minimizes motion blur while recording a video.
Tracking focus
Enables the camera to remain focused on the subject
you touch on the screen, even if the subject is moving.
(Available when the Standard camera is in use.)
Tag locations Saves the image with GPS location data.
Grid
Displays guide grids so that you can record videos based
on the horizontal and vertical reference lines.
Help Provides help information for each camera menu.
Other useful features in the Camera app
Auto-Exposure/Auto-Focus lock
You can fix the current exposure level and focus position by touching the
screen in the Photo mode. To turn off the feature, tap a blank area on the
screen.
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Focus peaking
You can adjust the focus on the subject with the Focus peaking feature.
Access Focus peaking by tapping the Manual Focus (MF) button. When
Focus peaking is enabled, the subject you focus on appears green. Move
the toggle wheel up or down to focus on the desired area, then take the
photo.
• This feature is only available in Manual Camera mode and Manual Video
mode.
• Disable this feature by tapping the Focus button once more.
• This feature is not available using the wide-angle camera.
Switching between cameras
You can switch between the front and rear cameras to suit your
environment.
On the camera screen, tap
to switch between the front and rear
cameras.
• Use the front camera to take selfies. See
Selfie shot
for details.
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Zoom in or out
You can use zoom in or out on the camera screen while taking a photo or
recording a video.
• On the camera screen, pinch or spread two fingers to zoom in or out,
then use the displayed +/- slide bar.
• The zoom feature is not available when using the front camera.
Selfie shot
You can use the front camera to view your face on the screen and take
selfies.
Gesture shot
You can take selfies by using gestures.
Show your palm to the front camera and then clench your fist.
You can also clench your fist and then open it towards the front camera.
• In three seconds, a photo is taken.
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• To use this feature, switch to the front camera mode, then tap
Selfie shot Gesture shot.
• Make sure that your palm and fist are within the reference line so that
the camera can detect them.
• This feature may not be available while using some of the camera
features.
Auto shot
You can use the face detection feature to take selfies easily and
conveniently. You can set the device so that, when you look at the screen,
the front camera detects your face and takes a selfie automatically.
• The white colored guide frame appears when the front camera detects
your face. If the subject within the guide frame stops moving, the guide
frame color turns yellow, then the camera takes a photo.
• Tap Selfie shot Auto shot to enable the Auto shot feature.
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Interval shot
You can take selfies at an interval.
While using the front camera, you can show your palm to the camera,
then clench your fist twice quickly.
• Four photos are taken at regular intervals after a timer delay of three
seconds.
Save as flipped
Before taking a photo with the front camera, tap Save as flipped.
The image is flipped horizontally.
• When using the front camera, you can change the selfie shot settings in
the camera options. See
Customizing the camera options
for details.
Signature
You can personalize photos by adding your signature.
1
Tap , then tap Add signature.
2
Enter the signature as desired and tap ADD.
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quick share
You can share a photo or video using a desired app immediately after
taking it.
1
Tap , then take a photo or record a video.
2
Tap the app icon that appears on the screen to share it using that app.
You can also swipe the icon towards the opposite direction to see
what other apps you can use to share your photos and videos.
quick share icon
• The app displayed by the quick share icon may vary, depending on the
type and frequency of access to the apps installed on the device.
• This feature is available only in specific modes.
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Gallery
Gallery overview
You can view and manage photos and videos saved on your device.
1
Tap .
• Saved photos and videos are displayed by folder.
2
Tap a folder and select a file.
• View the selected file in full-screen mode.
• While viewing a photo, swipe left or right to view the previous or
next photo.
• While viewing a video, swipe left or right to rewind or fast-forward
the video.
• If you save the location information or use a scene mode when
shooting, a sub folder is generated for each video.
• To view photos by location at which the photo was taken, tap
Tag locations, then tap . The photos are automatically
grouped by location under the Memories tab of the Gallery app.
• Some file formats may not be supported, depending on the installed
software.
• Some files may not be opened due to encoding.
• Files that exceed the size limit may cause an error.
• You need to activate the GPS feature to create Memories albums.
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Viewing photos
You can view photos saved in Gallery.
Start the camera.
Access additional
options.
Delete images.
Share images.
Edit images.
View related
content.
Write a memo on a
photo.
Back to the
previous screen.
Open Google Lens.
Add to or remove
from your favorites.
• To display the menu items, gently tap the screen. To hide the menu
items, tap the screen again.
Writing memos on photos
1
While viewing a photo, tap .
2
Write a memo on the photo screen and tap Save.
• The memo is applied to the photo.
• Memo function may not be available in some photo files.
• You can search for memos that have been added by tapping
of the
Gallery app.
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View related contents
You can edit and customize related content in the Gallery.
1
While viewing a picture preview, tap .
2
When the date or location icon appears with related contents, tap the
desired icon.
• A video clip is automatically created with related contents selected
according to your choice.
• Tap
to access additional options.
Edit photos
1
While viewing a photo, tap .
2
Edit your photos using various effects and editing tools.
3
Once finished editing, tap Save copy.
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Playing a video
You can view videos saved in Gallery. The following options are available
while playing a video.
Access additional
options.
Tap to go to next
video. Touch and
hold to
fast-forward.
Lock or unlock the
screen.
Edit the video.
Choose screen
ratio.
DTS:X on/off.
Tap to go to
previous video.
Touch and hold to
rewind.
Pause or play the
video.
Create a GIF file.
• To adjust the sound volume, drag the right side of the video screen up
or down.
• To adjust the screen brightness, drag the left side of the screen up or
down.
• Dragging the screen to the left while playing a video allows you to
rewind (REW) and dragging to the right allows you to fast forward (FF).
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Editing videos
1
While viewing a video, tap .
2
Use a variety of effects and edit tools to edit the video.
Automatically create
a 15 sec, 30 sec or
60 sec video clip.
Revert the edit.
Adjust the
resolution.
Create a movie using
various effects.
Select a section to
change the play
speed.
Adjust the video
duration.
Launch the
KineMaster video
editor.
3
Tap SAVE to save changes.
Creating a movie
You can create a new movie by putting images and videos together.
1
While viewing an album, tap Create movie.
2
Select images or videos for your movie and tap Next.
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3
Edit the selected images and videos and then tap Save.
Deleting files
You can select images or videos to delete from your video by tapping
at the top left corner of its thumbnail.
Adding files
You can select images or videos to add after tapping at the bottom
of the screen. You can also select the images or videos you have already
previously added.
• Touch and hold a file, and then tap another file for multiple selection.
Rearranging files
To rearrange the images and videos, touch and hold the file you want to
move, then dragging it to the desired location.
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Adding file effects
Tap to add a theme or background music, or change the font.
Resetting the movie edits
You can reset the edits made to the movie (e.g. play time) by tapping .
Previewing a file
Check your new video before saving it by tapping . After the playback
time elapses, the next file is played automatically.
• A maximum of 50 images and videos can be used to create a video.
• The playback time for an image is 3 seconds by default and it cannot be
changed. Videos can be trimmed down to a minimum of 1 second.
• This feature may not support some image or video formats.
Creating a GIF
You can easily make a GIF file using recorded video.
Creating video
1
At the desired starting point while watching a video, tap .
2
Select the length of the GIF you want to create.
• GIF is generated for the time selected from the current time.
• For videos less than 5 seconds, GIF images are automatically
generated for the remaining time.
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Creating GIF Photographs
1
In the photograph list in the gallery, tap Create GIF.
• Or, tap
under the Play tab in Gallery.
2
Select a picture to turn into a GIF photograph, and then tap Next.
• You can add/delete a photograph, adjust the speed or screen ratio,
and set the photograph order.
• Creating GIF photographs is a function provided for the user to produce
creative images. Violating rights such as intellectual property right
or defaming the reputation of another person by using the creating
GIF photographs function may lead to a civil or criminal liability in
accordance with the related laws. Be cautious not to copy or transmit
another person’s work without authorization. LG Electronics is not liable
in any way for such acts by users.
• You can select up to 100 copies to produce when you create a GIF
photograph.
Making a collage
You can make a collage from the associated content.
1
While viewing an album, tap Make collage.
2
Select the desired images to add to the a collage and then tap NEXT.
• Select the desired layout from the bottom of the screen.
3
Tap MAKE.
• A maximum of 9 images can be used to create a collage.
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Deleting files
You can delete files by using one of the following options:
• Touch and hold a file from the file list, then tap Delete.
• Tap
from the file list, select files you want to delete, then tap Delete.
• Deleted files are automatically moved to Trash and they can be
restored to Gallery within 7 days.
• Tap
Trash, then tap to permanently delete the files. In this case,
the files cannot be restored.
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Sharing files
You can share files by using one of the following options:
• While viewing a photo, tap
to share the file by using the desired
method.
• While viewing a video,
Share to share the file by using the desired
method.
• Tap
from the file list to select files and share them using the desired
method.
Chrome
Sign in to Chrome and import opened tabs, bookmarks and address bar
data from a computer to your device.
Tap
.
Google apps
You can use Google apps by setting a Google account. The Google account
registration window appears automatically when you use a Google app for
the first time. If you do not have a Google account, create one from your
device. For details on how to use an app, see Help in the app.
• Some apps may not work depending on the area or service provider.
Google
Use Google to search for web pages, images, news and more by entering
or speaking keywords.
Gmail
Gmail is an easy to use mail app that keeps your messages safe, makes
your inbox smarter, and helps you stay organized.
Useful Apps 132
Maps
Find your location or the location of a place on the map. View geographical
information.
YouTube
Search and play videos. Upload videos on YouTube to share them with
people around the world.
Drive
Upload, save, open, share and organize files from your device. Files
accessible from apps can be accessed from anywhere, including online and
offline environments.
Play Music
Purchase music files from Play Store. Play music files saved on your device.
Play Movies & TV
Use your Google account to rent or purchase movies. Purchased contents
can be played anywhere.
Photos
View or share photos or albums saved on your device.
Docs
Create documents or edit documents created online or from another
device. Share and edit documents together with others.
Sheets
Create spreadsheets or edit spreadsheets created online or from another
device. Share and edit spreadsheets together with others.
Useful Apps 133
Slides
Create presentation material or edit presentation material created online
or from another device. Share and edit presentation material together
with others.
Google Pay
Add credit or debit cards and use Google Pay to make payments.
Keep Notes
Create, edit, and share you text and photo notes with Google Account.
Duo
Make a video call with your family, friends and anyone else who uses the
app.
Assistant
Your device has Google Assistant built in. Find answers and get things
done while on-the-go. To get started, just touch and hold the home
button of the phone.
• Google Assistant is not available in certain languages and countries.
Useful Apps 134
Contacts
Contacts overview
You can save and manage contacts.
Tap
Essentials Contacts.
Adding contacts
Adding new contacts
1
On the contact list screen, tap .
• A pop-up appears for selecting the saving location for contact.
Select the desired location.
2
Enter contact details and tap Save.
Importing contacts
You can import contacts from another storage device.
1
On the contact list screen, tap Manage contacts Import.
2
Select the source and target locations of the contact you want to
import, and then tap OK.
3
Select the contacts and tap Import.
Adding contacts to the speed dial list
1
On the contact list screen, tap Speed dial.
2
Tap Add contact from a speed dial number.
3
Select a contact.
• While adding a new contact, tap to add a speed dial number.
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Searching for contacts
You can search for contacts by using one of the following options:
• Tap the search bar at the top of the Contacts screen and enter the
contact or phone number you want to search for.
• Scroll the contact list up or down.
• From the index of the contact list screen, tap the initial letter of a
contact.
• Once you start typing numbers in the search bar, it brings up the
integrated search results from the call history and contact list saved.
Contact list
Editing contacts
1
On the contact list screen, select a contact.
2
On the contact detail screen, tap and edit details.
3
Tap Save to save changes.
Deleting contacts
You can delete contacts by using one of the following options:
• On the contact list screen, touch and hold a contact you want to
delete, tap Delete contact, then tap Delete to confirm.
• Tap
Delete on the contact list screen, select contacts you want to
delete, then tap Delete.
• Deleted contacts may not be restored.
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Adding favorites
You can register frequently used contacts as favorites.
1
On the contact list screen, select a contact.
2
On the contact detail screen, tap .
Creating groups
1
On the contacts group list, tap .
2
Enter a new group name.
3
Tap Add members, select contacts, then tap ADD.
4
Tap Save to save the new group.
QuickMemo+
QuickMemo+ overview
You can make creative notes by using a variety of options on this
advanced notepad feature, such as image management and screenshots,
which are not supported by the conventional notepad.
Creating a note
1
Tap Essentials QuickMemo+.
2
Tap to create a note.
• : Save a note.
• : Undo the previous edit.
• : Redo the recently deleted edits.
• : Enter a note by using the keypad.
•
: Write notes by hand.
Useful Apps 137
• : Erase handwritten notes.
• : Zoom in or out, rotate or erase the parts of a handwritten note.
• : Access additional options.
3
Tap to save the note.
Writing notes on a screenshot
1
While viewing the screen you want to capture, drag the status bar
downwards and then tap
.
• The screenshot appears as the notepad background theme. Memo
tools appear at the top of the screen.
2
Crop the image (if necessary) and take notes as desired.
• Write notes by hand on the photo.
3
Tap and save the notes to the desired location.
• Saved notes can be viewed in either QuickMemo+ or Gallery.
• To save notes in the same location all the time, select the Use as
default app checkbox before selecting an app.
• You can capture the entire screen by using the scroll capture feature.
• While using an app such as Messages and Chrome, drag the
notifications panel downwards and then tap
Extended to capture
the entire screen you are currently viewing as a single file.
• This feature is available only on some apps that support the scroll
capture feature.
• Pinch two fingers or spread your fingers apart to change the memo
layout.
Useful Apps 138
Managing folders
You can organize and view memos according to the memo type.
1
Select Essentials QuickMemo+.
2
Tap on the top part of the screen and then select the desired
function.
• All Memos: You can collectively view all memos save in Qmemo+.
• My Memos: You can view the memos created in Qmemo+.
• Capture+: You can view the memos created using Capture+.
• Trash: You can view the deleted memos.
• New category: You can add folders.
•
: You can rearrange folders or add/delete folders. Touch and hold
a folder to change its name.
• Some folders do not appear when the app initially started. Folders are
displayed only when relevant memos exist.
• Deleted memos are moved to the trash bin and can be restored within 7
days from the day they were deleted.
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Clock
Alarm
You can set an alarm to trigger it at a specified time.
1
Tap Essentials Clock Alarm.
2
Tap to add a new alarm.
3
Configure the alarm settings and tap Save.
• If you select a previously set alarm, you can edit the alarm.
• To delete an alarm, tap
at the top of the screen. You can also touch
and hold the alarm.
World clock
You can view the current time in cities around the world.
1
Tap Essentials Clock World clock.
2
Tap and add a city.
Timer
You can set the timer to trigger an alarm after a specified period of time.
1
Tap Essentials Clock Timer.
2
Set the time and tap Start.
• To suspend the timer, tap Pause. To resume the timer, tap Resume.
3
Tap Stop to stop the timer alarm.
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Stopwatch
You can use the stopwatch to record a lap time.
1
Tap Essentials Clock Stopwatch.
2
Tap Start to initiate the stopwatch.
• To record a lap time, tap Lap.
3
Tap Pause to suspend the stopwatch.
• To resume the stopwatch, tap Resume.
• To clear all the records and restart the stopwatch, tap Reset.
Calendar
Calendar overview
You can use the calendar to manage events and tasks.
Adding events
1
Tap Essentials Calendar.
2
Tap .
3
Select Event.
4
Enter details and tap Save.
Music
You can play and manage songs or music albums.
1
Tap Essentials Music.
2
Select a category.
3
Select a music file.
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Switch to the playlist.
Play in random order.
Select a repeat mode.
Tap to play the next file /
Touch and hold to fast
forward.
Tap to play from the
beginning of the current
file / Double-tap to play
the previous file / Touch
and hold to rewind.
Add to or delete from your
favorites.
Adjust the sound volume.
Set sound effects.
Back to the previous
screen.
Turn on/off the flash light.
Turn on/off Boombox
show.
Pause or play.
Access additional options.
Change pitch and speed.
• Some file formats may not be supported, depending on the installed
software.
• Files that exceed the size limit may cause an error.
• Music files may be protected by international copyright owners or
copyright laws. You may have to obtain legal permission before copying
a music file. To download or copy a music file, first check the copyright
law for the relevant country.
• This model supports Hi-Fi audio playback. Hi-Fi audio files display the
Hi-Fi icon.
• If you set Flash Light, the flashlight blinks to fit the music being played.
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Calculator
You can use two types of calculators: the simple calculator and the
scientific calculator.
1
Tap Essentials Calculator.
2
Use the keypad to make a calculation.
• If you want to calculate from the beginning, tap and hold
.
Game Launcher
You can set whether to use the game launcher where you can view the
list of games installed on the product and select game settings such as
muting media volume, limiting alerts, etc.
1
Tap Essentials Game Launcher.
2
Select the desired option.
LG Health
LG Health overview
You can manage your health and maintain good exercise habits by
keeping track of the exercises you do.
Getting started with LG Health
You can configure LG Health when launching the app for the first time or
after resetting it.
1
Tap Essentials LG Health.
2
Follow the on-screen instructions to complete configuration.
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Using LG Health
You can view main information on LG Health and manage the amount of
physical exercise and health information.
1
Tap Essentials LG Health.
2
The following options are available.
• : View your exercise log on the day you want to check.
•
: Begin tracking an exercise. The route and amount of your
physical exercise are recorded for each exercise type.
•
: Set your daily exercise goals including calories and steps, or set
various LG Health settings.
Useful Apps 144
• Health-related information provided by LG Health is designed for user
convenience and cannot be used for purposes of disease prevention,
treatment, diagnosis or other medical issues.
• LG Health may vary or may not be available, depending on the country
and service provider. LG Health functions that are available and apps
that can be added to LG Health may vary, depending on the country. This
is due to differing laws and regulations.
HD Audio Recorder
The HD Audio Recorder allows you to configure the audio settings
manually so that you can record audio based on your environment.
Recording modes
You can record a high definition audio file by selecting and configuring the
desired audio mode to suit the recording environment.
Tap
Essentials HD Audio Recorder .
Normal
You can record audio without extra settings.
Concert
You can record audio in a concert or other music event.
Custom
You can manually configure the desired settings to record audio.
Useful Apps 145
Studio Mode
With Studio mode, you can play an audio file or music and record your
voice at the same time, create a chord by recording your voice multiple
times, and record your comments over the presenter’s or speaker’s original
audio file.
1
Tap Essentials HD Audio Recorder Custom.
2
Tap .
3
Select an audio file to use as background music.
4
Tap to record voice.
5
Tap to save the recorded file.
• Background music can only be played through earphones. Make sure to
plug in earphones before using this feature.
Other useful features of the HD Audio Recorder app
GAIN
You can adjust the sensitivity of the sound recorded by the microphone.
The higher the GAIN value is set, the more sensitively the sound is
recorded.
LCF
You can filter any low-pitched noises such as the low hum of the air
conditioner.
The higher the LCF (Low Cut Filter) value is set, the better high-frequency
noises are filtered.
Useful Apps 146
LMT
It can prevent clipping of the recorded sound.
The higher the LMT (Limiter) value is set, the more low frequency sounds
that will not get clipped.
• To change additional settings, tap Settings, then customize the file
type, bit depth, sampling rate and other settings.
• When you select the Concert or Custom mode with earphones
connected,
appears. Tap and then select the microphone to use.
• You can monitor the the sound quality with the connected earpiece
while recording audio. While recording audio in Studio mode, sound
monitoring is not supported. You can hear only the background music.
FM Radio
You can listen to FM Radio.
Tap
Essentials FM Radio.
• To use this app, first connect earphones to the device. The earphones
function as the radio antenna.
• This function may not be supported depending on the area.
Useful Apps 147
Update center
You can check and install the latest version of the app or software
provided by LG.
1
Tap Management Update center.
2
Customize the following settings:
• App Updates: Check if an app update is available. If available, you
can install the update.
• Software Update: Check if a software update is available. If
available, you can install the update.
File Manager
You can view and manage files saved on your device or cloud.
1
Tap Management File Manager.
2
Tap and select the desired storage location.
Useful Apps 148
Smart cleaning
You can delete temporary files or apps that are no longer used.
1
Tap Management Smart cleaning.
2
On the Smart cleaning screen, you can access Optimize phone,
Battery usage, Battery saver, and Test hardware.
LG Mobile Switch
You can easily transfer data from your old LG device to a new LG device.
1
Tap Management LG Mobile Switch.
You can also tap
Settings System Backup LG Mobile
Switch.
• If the app is not installed on your device, download and install the
LG Mobile Switch app from Google Play Store.
2
Follow the on-screen instructions to select a desired method for
transfer.
Useful Apps 149
• Data in a Google Account will not be backed up. When you synchronize
your Google Account, Google apps, Google contacts, Google Calendar,
Google memo app data and apps downloaded from Play Store are
stored on the Drive app automatically.
• Fully charge the battery before transferring data to avoid unintentional
powering off during the process.
SmartWorld
You can download a variety of games, audio content, apps and fonts
provided by LG Electronics. Customize your device to suit your preferences
by using Home themes and fonts.
• If you use mobile data, you may be charged for data usage depending
on your pricing plan.
• This feature may not be supported depending on the area or service
provider.
1
Tap Management SmartWorld.
2
Tap LG Account, then sign in.
3
Select and download the desired content items.
Settings
04
Settings 151
Settings
You can customize the device settings in accordance with your
preferences.
Tap
Settings.
• If you enter a keyword on the search window at the top of the screen,
you can conveniently access the option that needs to be set.
Network & internet
Airplane mode
You can turn off the call and mobile data functions. When this mode is
on, functions that do not involve data, such as games and music playback,
remain available.
1
On the settings screen, tap Network & internet Airplane mode.
2
Tap TURN ON in the confirmation screen.
Wi-Fi
You can connect to nearby devices over a Wi-Fi network.
Connecting to a Wi-Fi network
1
On the settings screen, tap Network & internet Wi-Fi.
2
Tap to activate it.
• Available Wi-Fi networks appear automatically.
3
Select a network.
• You may need to enter the network’s Wi-Fi password.
• The device skips this process for previously accessed Wi-Fi
networks. If you do not want to automatically connect to a certain
Wi-Fi network, tap the network and then tap Forget.
Settings 152
Wi-Fi Direct
You can connect your device to other devices that support Wi-Fi Direct to
share data directly with them. You do not need an access point. You can
connect with more than two devices by using Wi-Fi Direct.
1
On the settings screen, tap Network & internet Wi-Fi
Advanced Wi-Fi Wi-Fi Direct.
• Nearby devices that support Wi-Fi Direct automatically appear.
2
Select a device.
• Connection occurs when the device accepts the connection request.
• The battery may drain faster when using Wi-Fi Direct.
Mobile data
You can turn mobile data on and off. You can also manage mobile data
usage.
Turning on mobile data
1
On the settings screen, tap Network & internet Mobile data.
2
Tap Mobile data to activate it.
Settings 153
Customizing mobile data settings
1
On the settings screen, tap Network & internet Mobile data.
2
Customize the following settings:
• On: Enable to use data connections on mobile networks.
• Limit mobile data usage: Set a limit for mobile data usage to block
mobile data if the limit is reached.
•
: Customize mobile data settings.
Advanced Calling
You can make high-definition voice and video calls, and surf the web while
you talk on the phone.
On the settings screen, tap Network & internet
Advanced Calling.
• This feature may not be available depending on the service provider.
Call
You can customize call settings, such as voice call and international call
options.
• Some features may not be supported depending on the area or service
provider.
1
On the settings screen, tap Network & internet Call.
2
Customize the settings.
Settings 154
Tethering
USB tethering
You can connect the device to another device via USB and share mobile
data.
1
Connect your device and other devices via USB cable.
2
On the settings screen, tap Network & internet Tethering USB
tethering and then tap
to activate it.
• This option uses mobile data and may incur data usage fees, depending
on your pricing plan. Consult with your service provider for more
information.
• When connecting to a computer, download the USB driver from
www.lg.com
and install it on the computer.
• You cannot send or receive files between your device and a computer
while USB tethering is turned on. Turn off USB tethering to send or
receive files.
• Operating systems that support tethering are Window XP or higher, or
Linux.
Settings 155
Wi-Fi hotspot
You can set the device as a wireless router so that other devices can
connect to the Internet by using your device’s mobile data.
1
On the settings screen, tap Network & internet Tethering Wi-Fi
hotspot and then tap
to activate it.
2
Tap Set up Wi-Fi hotspot, and enter the Wi-Fi name (SSID) and
password.
3
Turn on Wi-Fi on the other device, and select the name of the device
network on the Wi-Fi list.
4
Enter the network password.
• This option uses mobile data and may incur data usage fees, depending
on your pricing plan. Consult with your service provider for more
information.
• More information is available at this web site:
http://www.android.com/tether#wifi
Timeout
When the Wi-Fi hotspot has not been used for a specific period of time,
it is automatically disconnected. You can set the time for automatic
disconnection.
Settings 156
Wi-Fi Sharing
When you activate this feature with the device connected via Wi-Fi,
the shared devices are connected to the network by using your device’s
Wi-Fi. If this feature is deactivated, the mobile data is used for network
connection.
Bluetooth tethering
A Bluetooth-connected device can connect to the Internet by using your
device’s mobile data.
1
On the settings screen, tap Network & internet Tethering
Bluetooth tethering and then tap to activate it.
2
Turn on Bluetooth on both devices and pair them.
• This option uses mobile data and may incur data usage fees, depending
on your pricing plan. Consult with your service provider for more
information.
• More information is available at this web site:
http://www.android.com/tether#Bluetooth_tethering
Help
You can view help on using tethering and hotspots.
On the settings screen, tap Network & internet
Tethering Help.
Wi-Fi Calling
Wi-Fi Calling can improve your coverage and allows you to make phone
calls over a Wi-Fi network (when a Wi-Fi network is available).
On the settings screen, tap Network & internet
Wi-Fi Calling.
• This feature may not be available depending on the service provider.
Settings 157
Mobile networks
You can customize mobile data settings.
1
On the settings screen, tap Network & internet Mobile networks.
2
Customize the following settings:
• International Data Roaming: Browse the web, use emails,
multimedia messages and other data services overseas.
• System select (This may not be available depending on the service
provider.): Allows you to set your preferred network mode, as well as
network submodes and operators.
• Access Point Names: View or change the access point for using
mobile data services. To change the access point, select a choice
from the access point list.
• Network Operators (This may not be available depending on
the service provider.): Search for network operators and connect
automatically to a network.
VPN
You can connect to a safe virtual network, such as an intranet. You can
also manage connected virtual private networks.
Adding VPN
1
On the settings screen, tap Network & internet VPN.
2
Tap Basic VPN or LG VPN, then tap .
• This feature is available only when the screen lock is activated. If the
screen lock is deactivated, a notification screen appears. Tap Change
from the notification screen to activate the screen lock. See
Setting a
screen lock
for details.
3
Enter VPN details and tap Save.
Settings 158
Configuring VPN settings
1
Tap a VPN from the VPNS list.
2
Enter the VPN user account details and tap Connect.
• To save the account details, select the Save account information
checkbox.
Wireless Emergency Alerts
If emergency alerts are issued, those alerts will appear on this menu.
On the settings screen, tap Network & internet
Wireless Emergency
Alerts.
Private DNS
You can configure the Private DNS (Domain Name System) options.
1
On the settings screen, tap Network & internet Private DNS.
2
Select the desired option and tap Save.
Connected devices
Bluetooth
You can connect your device to nearby devices that support Bluetooth to
exchange data with them. Connect your device to a Bluetooth headset
and a keyboard. This makes it easier to control the device.
Settings 159
Pairing with another device
1
On the settings screen, tap Connected devices Bluetooth.
2
Tap to activate it.
• Available devices appear automatically.
• To refresh the device list, tap
.
• Only devices set as visible are displayed on the list.
3
Select a device from the list.
4
Follow the on-screen instructions to perform authentication.
• This step is skipped for previously accessed devices.
Sending data via Bluetooth
1
Select a file.
• You can send multimedia files or contacts.
2
Tap Bluetooth.
3
Select a target device for the file.
• The file is sent as soon as the target device accepts it.
• File sharing processes may differ, depending on the file.
Screen sharing
You can play the screen and sound of the device on a different device,
such as a TV, that supports the Miracast function.
1
On the settings screen, tap Connected devices Screen sharing.
2
Tap to activate it.
Settings 160
3
Select a device from the list of nearby devices.
• If the desired device does not appear, tap Search to refresh the list.
• After connecting to the device, the device displays the screen of
your device.
• Screen sharing turns off automatically if there is no sharing-compatible
device in the vicinity.
NFC
You can use the device as a transportation card or credit card. You can also
share data with the other device.
1
On the settings screen, tap Connected devices NFC.
2
Tap to activate it.
• Touch your device with other device that supports NFC to allow
sharing data.
• The NFC antenna location may vary depending on the device type. See
Parts overview
for details about the NFC antenna area.
Sharing panel
You can share contents from Gallery, and File Manager with nearby
devices. Also you can share the content with specific people in apps that
work with Google Direct Share.
1
On the settings screen, tap Connected devices Sharing panel.
2
Tap to deactivate each option.
• Nearby devices: Displays the nearby devices to which you can share
contents on the Gallery, and File Manager apps.
• Direct share: From an app which supports Google Direct Share, you
can share contents to specific people.
Settings 161
File sharing
You can send and receive files between your device and other LG devices.
1
On the settings screen, tap Connected devices File sharing.
2
Customize the following settings:
• G8 ThinQ: Change the device name.
• Save to: Set the destination folder to save files sent from other
devices in.
• File sharing: Permit receipt of files sent from other devices.
• SmartShare Beam: Share files with other devices via SmartShare
Beam.
• Help: You can view help on sharing files.
Media server
You can share media content on your device with nearby devices that
support DLNA.
1
On the settings screen, tap Connected devices Media server.
2
Customize the following settings:
• Content sharing: Share content on your device with nearby devices.
• G8 ThinQ: Set your device’s name.
• Depending on the user’s product, the menu names may appear
differently.
• Content to share: Select the type of media content to share with
other devices.
• Allowed devices: View a list of devices permitted to access content
on your device.
• Not-allowed devices: View a list of devices not permitted to access
content on your device.
Settings 162
LG AirDrive
You can use your LG account to manage files saved on the device from a
computer. You do not need a USB connection.
1
On the settings screen, tap Connected devices LG AirDrive.
2
Use a single LG account to sign in to LG Bridge on the computer and
LG AirDrive on the device.
• LG Bridge software can be downloaded from
www.lg.com
.
3
Manage files on the device from the computer.
MirrorLink
You can connect the device to a car via USB to use the MirrorLink app
installed on the device from the infotainment system or the head unit of
the car.
• This app is available only in cars that support MirrorLink.
• Download the MirrorLink app from an app store or market. For more
information, visit
https://mirrorlink.com/apps.
• Some functions may be restricted for driver’s safety while using the
MirrorLink feature.
1
On the settings screen, tap Connected devices MirrorLink.
2
Connect the device to an automobile using the USB cable and turn on
Connect via USB cable.
• If your device is connected to a vehicle that supports automatic
MirrorLink connection, connect via USB cable is automatically activated
on your device.
• Tap
to configure MirrorLink USB auto-connect.
Settings 163
Printing
You can connect your device to a Bluetooth printer and print photos or
documents saved on the device.
On the settings screen, tap Connected devices
Printing.
• Tap Default Print Service to search for printers you can connect to.
Or, tap
Add printer to manually add a printer.
• Tap
Add Service to download a printer app.
• This is available only when the mobile network or the Bluetooth
function is turned on.
• To download a printer app in
Add Service, first log on to your Google
account.
Sound
You can customize sound, vibration and notification settings.
On the settings screen, tap Sound and customize the following settings:
• Sound profile: Change the sound mode to Sound, Vibrate only, or
Silent.
• Volume: Adjust the sound volume for various items.
• Ringtone: Select a ringtone for incoming calls. Add or delete ringtones.
• Notification sound: Select a notification ringtone. Set music saved on
the device as a notification ringtone.
• Ring with vibration: Set the device to vibrate and play a ringtone
simultaneously.
• Ringtone ID: Create a ringtone for an incoming call from a particular
contact.
• Flash alert for incoming call: Set the flash to blink according to LG
ringtone.
Settings 164
• Do not disturb: Set the time, range and app type to receive
notification messages. Receive notification messages only on particular
days of the week.
• Sound quality and effects: Use the function to set the sound quality
and effects while playing a song or video.
- Volume: Adjust the sound volume for various items.
- Normalize volume: Use the function to normalise the volumes of
different sound sources.
- Equalizer: Use the function to adjust the equalizer settings.
- DTS:X 3D Surround: Use the function to play music or video in
three-dimensional, immersive and vivid sound when earphones,
speaker or other external audio devices are connected. See
DTS:X 3D
Surround
for details.
- Hi-Fi Quad DAC: After connecting an external sound device such as
earphones or speakers to the Stereo Ear Microphone outlet, you can
use the device with 32-bit Hi-Fi Quad DAC.
- Sound preset: You can select sound preset effects.
- Digital filter: You can adjust the front and back vibration to
produce the sound you want.
- Balance (Left-Right Sound Adjustment): You can adjust the
volume on the left and right earphones.
• Vibration strength: Adjust the vibration intensity.
• Vibration type: You can select the type of vibration when receiving
calls.
• Vibrate on tap: Set the device to vibrate when you tap certain items
on the screen.
• Dialing keypad sound: Enable the keypad sound effect.
• LG Keyboard sound: Enable LG keyboard sound effect.
• Touch sound: Enable the sound effect to play when tapping an item.
• Screen lock sound: Enable the sound effect to play when the screen is
locked or unlocked.
Settings 165
Display
You can customize detailed settings for each screen type.
On the settings screen, tap Display and customize the following settings:
• Home screen: Customize settings for the Home screen. See
Home
screen settings
for details.
• Wallpaper & theme: Select a screen wallpaper, theme, icon style and
AOD option for your device.
• Font: Change the font size, bold text or type.
• New Second Screen: Select how the status bar and app corners will
look.
• Navigation bar: Change the Home touch buttons. There is a new
option, Gestures. See
Changing the style of the Home touch buttons
for details.
• AOD (always-on display): Always display information, such as the
date, time and notifications, even when the screen is turned off. For
details, see
AOD (always-on display)
.
• True view: Turn this on to match the screen colors to the ambient light.
• Comfort view: Set the device to reduce amount of blue light on screen
to reduce eye strain.
• Night mode: You can apply a dimmed screen theme to avoid glare on
the screen at night time.
• Screen color: Adjust the color, color temperature, or RGB values for
the desired screen.
• Tap to reset the settings.
• Video enhancement: When playing back a video in full screen mode,
you can change the settings for brighter and more dynamic color
display.
Settings 166
• App scaling: Adjust the screen size of apps.
Aspect ratio
• This device uses 18.9:9 aspect ratio.
- Some downloaded apps may not support 18.9:9 aspect ratio.
In this case, select the most optimal screen ratio for the app or
consult the app provider for more information.
- You can select the aspect ratio for individual apps by tapping
Settings Display App scaling. Select an app, then select the
desired aspect ratio from Compatibility (16:9), Standard (16.7:9),
and Full screen.
• Display size: Set the items on the screen to a size easy for you to see.
Some items may change position.
• Screen resolution: Adjust the screen resolution.
• Brightness: Use the slide bar to change the device’s screen brightness.
To automatically adjust screen brightness according to ambient light
intensity, tap the Auto switch.
• Screen timeout: Automatically turn off the screen when the device is
left idle for a specified period of time.
• Auto-rotate screen: Automatically rotate the screen according to the
device’s orientation.
• Screen saver: Display a screen saver when the device is connected to
the holder or charger. Select a screen saver type to display.
• One-handed screen: Make the screen size smaller to conveniently use
the device with one hand. Drag the Home touch button at the bottom
of the screen to the left or right.
Settings 167
Lock screen & security
You can customize lock screen and security settings.
1
On the settings screen, tap Lock screen & security.
2
Customize the settings.
• Google Play Protect: Scans your device daily for potentially harmful
apps.
• Find My Device: Remotely track the device location. You can also
protect your data securely if you lost your device.
• Security update: Check for software update and configure
automatic installation settings.
• Google Play system update: Check for Google Play system update.
• Select screen lock: Select the desired screen lock method. See
Setting a screen lock
for details.
• Customize Lock screen: Change the information displayed on the
locked screen.
• Secure lock settings: Change the secure lock settings.
• Fingerprints: Use your fingerprint to unlock the screen or content.
See
Fingerprint recognition overview
for details.
• Face Unlock: Allows you to unlock the screen with your face. See
Face Unlock overview
for details.
• Hand ID: Allows you to unlock the screen with your hand. See
Hand
ID overview
for details.
• Content lock: Allow you to set a lock type (password or pattern)
for your QuickMemo+ and Gallery files.
• Encryption & credentials: Configure the settings for SD card
encryption and credentials.
- Encrypt SD card: Encrypt the memory card to prevent use on
another device. See
Memory card encryption
for details.
- Secure start-up: Protect your device with a lock when it powers
on. See
Secure start-up settings
for details.
Settings 168
- Credential protection: View the type of the storage where the
security certificate will be saved.
- Trusted credentials: View your system’s root CA certificates and
user-installed CA certificates.
- User credentials: View and change secure certificate information
stored on your device.
- Install from storage: Install a secure certificate from a storage.
- Clear credentials: Delete user-installed secure certificates and
related credentials.
• Set up SIM card lock: Lock or unlock the USIM card, or change the
password (PIN).
• Phone administrators: Allow privileges to restrict the control or
use of the device to particular apps.
• Trust agents: View and use trust agents installed on the device.
• Screen pin: Fix the app screen so that only the currently active app
can be used.
• Usage access: View details on usage of apps on the device.
Privacy
You can find and adjust all your privacy settings.
1
On the settings screen, tap Privacy.
2
Customize the settings.
• Permission manager: Allows you to check and change the
permissions granted to the apps.
• Lock screen: Allows you to set notifications to show on the lock
screen.
• Make passwords visible: Enable this option to briefly show each
character of the password as you type it so you can see what you’ve
entered.
Settings 169
• Autofill service from Google: Enable this option to enter your
information saved in your account such as password, address,
or credit card number with a single tap. You can also disable this
option, use the Google Autocomplete feature, or add a new service
account.
• Google location history: Allows you to enable or disable Location
History. When enabled, Google periodically stores and uses your
phone’s most recent location data in connection with your Google
Account.
From the Location History screen, tap
to view and/or manage
your location data.
• Activity controls: Select activities and information which you want
Google to save.
• Ads: Allows you to check the advertising ID and set the personalized
ads.
• Usage & diagnostics: Enable this option to help improve the
Android experience by automatically sending diagnostic, device, and
app usage data to Google.
Location
You can check how your location information is shared and configure the
permission to access your location information.
On the settings screen, tap Location and set the desired function.
Settings 170
Extensions
Smart cleaning
You can use Smart cleaning to diagnose the device’s condition and
optimize it.
On the settings screen, tap Extensions
Smart cleaning.
Context Awareness
You can automatically change your device settings according to the usage
pattern and location.
1
On the settings screen, tap Extensions Context Awareness.
2
Activate items you want to automatically change settings for.
• Parking Assistant: This option will store your parking locations. If
you don’t want to receive parking notifications around your home or
work place, turn My places notifications off
. The parking records
are stored in QuickMemo+.
• AUTOMATED: You can set the device to change the sound
profile, Bluetooth and Wi-Fi options automatically in different
environments, such as At home, Away from home, At work, and Off
work. You can also set an app to open when earphones are plugged
in or a Bluetooth device is connected.
• To use this feature, home or work location must be preset in My places.
On the settings screen, tap Location
My places to set the locations.
Settings 171
Gaming
You can configure settings for game tools, graphics and battery saving
feature.
1
On the settings screen, tap Extensions Gaming.
2
Customize the following settings:
• Game Launcher: Tap
to use the game launcher.
• Game tools: You can run the function while playing games by
touching the game tools icon among the home touch buttons.
• Game graphics: Adjust the game graphics.
• When you change the resolutions on some games, the screen display
feature may not work properly.
• This function may not be available in certain game apps.
• Break time: Reduce the screen brightness and performance
whenever you leave the game running for more than 5 minutes.
Screen recording
You can configure the settings for screen recording.
1
On the settings screen, tap Extensions Screen recording.
2
Customize the following settings:
• Include yourself in video by: Select one from the following options
and tap SAVE.
- Image: Includes your profile image in video when recording. After
selecting this, tap
to take a photo or select a profile image
from Gallery. Then, adjust the size of the image using the slide bar.
- Front camera: Includes yourself recorded using the front camera
while recording the screen.
- Never: Nothing is included.
• Audio source:
Choose the audio source between Mic and Contents.
• Video resolution: Select the resolution for screen recording.
Settings 172
To record the screen:
1
Drag the status bar downward to open the Quick access icons list.
2
(If necessary, swipe left over the Quick access icons area.) Tap .
3
Read the disclaimer and tap Start. It will start recording in 3 seconds.
4
To stop recording, tap located at the bottom right of the screen.
The recorded video will be saved in Gallery.
• If you violate another person’s rights such as portrait right or intellectual
property right or defame another person’s reputation by using the
functions provided for the screen recording service, you may be held
liable to civil, criminal or administrative charges in accordance with the
relevant laws. LG Electronics is not legally responsible in any way for the
acts of users.
Dual App
You can install duplicate messenger apps on the product and use two
accounts at the same time.
1
On the settings screen, tap Extensions Dual App.
2
After reading the disclaimer, tap Confirm.
3
In the list of available apps, tap Install to install a copy of a desired app
and follow the on-screen instructions.
• On the screen, the list of available dual apps is shown. During
installation, app icons are generated on the home screen.
Floating Bar
You can access frequently used features including shortcuts, screenshots,
Music, Contacts and more by touching and swiping Floating Bar on the
screen. See
Floating Bar overview
for details.
On the settings screen, tap Extensions
Floating Bar.
Settings 173
Shortcuts
You can use buttons such as the Lock/Power, Volume, and Google
Assistant to run certain apps or functions right away.
1
On the settings screen, tap Extensions Shortcuts.
2
Customize the following settings.
• View notification panel: Swipe down/up on the fingerprint sensor
for the notification panel.
• Open Camera: Press Power key twice to open Camera.
• Open Capture+: Press Volume Up key twice to open Capture+
when the screen is locked or off.
• Open Camera: Press Volume Down key twice to open Camera
when the screen is locked or off.
• Open Google Assistant: Press the Google Assistant key on the
side of the phone.
• Talk to Google Assistant: Press and hold the Google Assistant key
to quickly talk to your Assistant.
• Show visual snapshot: Press the Google Assistant key twice to see
a snapshot of your day in the Google Assistant app.
• Google Assistant does not support certain languages.
Air Motion
Enable this option to recognize the location and shape of your hand to
launch certain features or apps without touching the screen.
Show your hand to the front camera and then perform hand gestures to
launch desired features or apps.
See
Air Motion
for details.
On the settings screen, tap Extensions
Air Motion.
Settings 174
KnockON
Double-tap the screen to turn the screen on or off.
See
KnockON
for details.
On the settings screen, tap Extensions
KnockON.
Increase touch sensitivity
You can set the touch screen to be more sensitive to your touch. It is
recommended to turn this feature on when using a screen protector.
On the settings screen, tap Extensions
Increase touch sensitivity.
Digital Wellbeing & parental
controls
You can get an overview of your device usage, set a timer for each app,
and manage the screen time and notifications.
You can also set up parental controls.
On the settings screen, tap Digital Wellbeing & parental controls and
set the desired function.
Apps & notifications
You can check a list of installed apps, and configure the settings for
notifications, app permissions, and more.
1
On the settings screen, tap Apps & notifications.
2
Customize the settings.
Settings 175
Battery
You can view the current battery information or turn on power-saving
mode.
1
On the settings screen, tap Battery.
2
Customize the following settings:
• Battery usage: View the battery usage details.
• Battery percentage on status bar: Displays the remaining battery
level as a percentage on the status bar.
• Optimized charging: Automatically adjusts charging speed
according to how you charge to reduce heat and extend lifespan of
battery.
• Adaptive battery: Allows you to save the battery by stopping apps
running in the background.
• Background restrictions: Enable this option to restrict background
apps to save the battery while using the device. Restricted apps
for power saving may not work properly or may not send you
notifications.
• Battery saver: Reduce battery consumption by cutting down some
device settings, such as the display brightness, speed and vibration
intensity.
• Power saving exclusions: Select apps to use without any
functional limitation while in power saving or battery optimization
mode.
Settings 176
Storage
You can view and manage internal storage on the device or storage space
of the memory card.
1
On the settings screen, tap Storage.
2
Customize the following settings:
• Internal storage: View the total storage space and free space in the
device’s internal storage. View a list of apps in use and the storage
capacity for each app.
• SD card: View the total storage space and free space in the
memory card. This option appears only when a memory card is
inserted. To unmount the memory card, tap
.
Accounts
You can add users to share your device and register a cloud account.
1
On the settings screen, tap Accounts.
2
Customize the settings.
Google
You can use Google settings to manage your Google apps and account
settings.
On the settings screen, tap Google.
Settings 177
System
Update center
You can check and install the latest version of the app or software
provided by LG.
1
On the settings screen, tap System Update center.
2
Customize the following settings:
• App Updates: Check if an app update is available. If available, you
can install the update.
• Software Update: Check if a software update is available. If
available, you can install the update.
Language & keyboard
You can customize language and keyboard settings for your device.
1
On the settings screen, tap System Language & keyboard.
2
Customize the following settings:
• Language: Select a language to apply for your device.
• Manage keyboards: You can change the device’s basic keyboard
setting, set the use environments for LG Keyboard or other installed
keyboards, and set the speech recognition function for Google Voice
input. Also, you can set whether to display the keyboard button in
the touch button area on the home screen so that you can quickly
switch to another keyboard.
• Physical keyboard: Select to use the physical keyboard, or check
keyboard shortcut keys.
• Autofill service: Enable this option to enter your information saved
in your account such as password, address, or credit card number
with a single tap. You can also disable this option, use Google
Autocomplete, or add a new service account.
• Text-to-speech output: Configure the settings for text-to-speech
output.
Settings 178
• Pointer speed: Adjust the pointer speed of a mouse or trackpad.
• Reverse mouse buttons: Reverse the right mouse button to
perform primary direct-manipulation actions.
Date & time
You can customize date and time settings for your device.
1
On the settings screen, tap System Date & time.
2
Customize the settings.
Memory
You can view the average amount of memory usage over a certain period
of time and the memory occupied by an app.
1
On the settings screen, tap System Memory.
2
Tap to set a time slot to retrieve data.
Backup
You can back up data saved on your device to another device or account.
1
On the settings screen, tap System Backup.
2
Customize the following settings:
• LG Mobile Switch: Allows you to transfer data from an old LG
device to your new LG device. See
LG Mobile Switch
for details.
• Backup & restore: Back up your device data or restore data to your
device from a backup.
• Resetting your device may delete backup files saved in storage. Make
sure to copy and store the important backup files to your PC.
• Google backup: Change Google drive backup settings. You can
also check the backup account currently used, or add a new backup
account.
Settings 179
Restart & reset
You can reset the device including network and app settings.
1
On the settings screen, tap System Restart & reset.
2
Customize the following settings:
• Auto-restart: Automatically restart and optimize the phone at a
set time. Tap
to activate this feature. The device automatically
restarts at a set time and optimize itself. Select a date and time for
restart.
• You can set the device to restart itself once a week. The device
automatically restarts in an hour from the preset time.
• Once the device restarts, notifications and badges are erased. Save
important data before the preset time.
• The Auto-restart feature is not activated in the following situations:
When the screen is turned on, when the device is in use, when the
battery level is 30% or less, when the USIM card is locked, or when the
device lock is activated while turning on the device.
- Depending on the telecommunication provider, the auto-restart
function may or may not be available.
• Network settings reset: Reset Wi-Fi, Bluetooth and other network
settings.
• Reset app preferences: Reset the settings for an app. The data
saved in the app will not be deleted.
• Factory data reset: Reset all settings for the device and delete
data.
• Restarting and resetting your device deletes all data on it. Enter your
device name, Google Account and other initial information again.
• After data initialization, the data cannot be restored.
Settings 180
About phone
You can view information about your device, such as the name, status,
software details and legal information.
On the settings screen, tap System
About phone and view information.
Regulatory & safety
You can view regulatory marks and related information on your device.
On the settings screen, tap System
Regulatory & safety.
Accessibility
You can manage accessibility plug-ins installed on your device.
1
On the settings screen, tap Accessibility.
2
Customize the following settings:
• Vision
TalkBack: Set the device to notify screen status or actions
via voice.
• Vision
Voice notifications: Set the device to read the caller
information via voice.
• Vision
Font: Change the font size, bold text or type.
• Vision
Display size: Set the items on the screen to a size easy for
you to see. Some items may change position.
• Vision
Touch zoom: Zoom in or out by tapping the screen three
times.
• Vision
Window zoom: Zoom in or out within a window and invert
the color.
• Vision
Large mouse pointer: Magnify the mouse pointer.
• Vision
High contrast screen: Turn the background color into
black for a high contrast screen.
• Vision
Screen color inversion: Increase the display color contrast
for people with low vision.
Settings 181
• Vision Screen color adjustment: Adjust the display color.
• Vision
Monochrome: Switch the screen to monochrome mode.
• Vision
End call with the Power key: End a call by pressing the
Power/Lock key.
• Hearing
Captions: Turn on the subtitle service when playing
videos for the hearing impaired.
• Hearing
Flash alerts: Set the device to notify you with a blinking
light for incoming calls, messages and alarms.
• Hearing
TTY mode (This may not be available depending on the
service provider.): A TTY (teletypewriter, also known as a TDD or
Text Telephone) is a telecommunications device that allows people
who are deaf, hard of hearing, or who have speech or language
impairments, to communicate by telephone.
• Hearing
Real Time Text (RTT) keyboard (This may not be
available depending on the service provider.): Enable this option to
show RTT keyboard during calls.
• Hearing
Mute all sounds: Mute all sounds and lower volume on
the receiver.
• Hearing
Audio channel: Select the audio type.
• Hearing
Sound balance: Adjust the audio output balance. Use the
slide bar to change the balance.
• Motor & cognition
Touch assistant: Turn on the touch board to
make buttons and gestures easier to use.
• Motor & cognition
Touch input: Set the desired delay time for
touching and holding, or adjust the touch input to ignore repeated
taps.
• Motor & cognition
Physical keyboard: Customize the keyboard
settings.
• Motor & cognition
Auto mouse click: Automatically click the
mouse pointer in case of no movement.
• Motor & cognition
Touch and hold for calls: Answer or decline
calls by touching and holding the call button instead of dragging it.
Settings 182
• Motor & cognition Screen timeout: Turn off the screen
automatically when the device is left idle for a specified period of
time.
• Motor & cognition
Touch control areas: Limit the touch area
so that only a particular portion of the screen can be controlled by
touch input.
• Accessibility features shortcut: Quickly access a frequently used
function by tapping
three times.
• Auto-rotate screen: Automatically change the screen orientation
according to the physical position of the device.
• Select to Speak: Allow you to tap items to hear spoken feedback.
• Switch Access: Create key combinations to control your device.
Support
You can access Quick Help to quickly and conveniently view information
about your phone.
On the settings screen, tap Support.
Appendix
05
Appendix 184
LG Language Settings
Select a language to use on your device.
• Tap
Settings System Language & keyboard Language
Add language, and select a language.
- Touch and hold and drag it to the top of the language list to set it
as a default language.
LG Bridge
LG Bridge overview
LG Bridge is an app that helps you manage the photos, music, videos
and documents saved on your LG smartphone from your computer
conveniently.
• The supported features may vary depending on the device.
• LG USB driver is a necessary program to connect your LG smartphone
with the computer and is installed when you install LG Bridge.
LG Bridge functions
• Manage the files on the device from a computer via Wi-Fi connection
or mobile data connection.
Appendix 185
Installing LG Bridge on a computer
1
Go to
www.lg.com/us
from your computer.
2
In the search bar, enter the name of your device.
3
Click Support Manuals and Downloads.
4
Click the Software & Firmware tab, then click LG BRIDGE - COPY
FILES, AND BACKUP YOUR DEVICE and download the setup file.
Phone software update
LG Mobile phone software update from the
Internet
For more information about using this function, please visit
http://www.lg.com/common/index.jsp
, select your country and language.
This feature allows you to conveniently update the firmware on your
phone to a newer version from the Internet without needing to visit a
service center. This feature will only be available if and when LG makes a
newer firmware version available for your device.
Because the mobile phone firmware update requires the user’s full
attention for the duration of the update process, please make sure
you check all instructions and notes that appear at each step before
proceeding. Please note that removing the USB cable during the upgrade
may seriously damage your mobile phone.
• LG reserves the right to make firmware updates available only for
selected models at its own discretion and does not guarantee the
availability of the newer version of the firmware for all handset models.
Appendix 186
LG Mobile Phone software update via
Over-the-Air (OTA)
This feature allows you to conveniently update your phone’s software to
a newer version via OTA, without connecting a USB cable. This feature will
only be available if and when LG makes a newer firmware version available
for your device.
To perform the phone software update, tap Settings
System Update
center
Software Update Check now for update.
• Your personal data from internal phone storage—including information
about your Google account and any other accounts, your system/
application data and settings, any downloaded applications and your
DRM license—might be lost in the process of updating your phone’s
software. Therefore, LG recommends that you backup your personal
data before updating your phone’s software. LG does not take
responsibility for any loss of personal data.
• This feature depends on the area or service provider.
Appendix 187
Anti-Theft Guide
You can set up your device to prevent other people from using it if it’s
been reset to factory settings without your permission. For example,
if your device is lost, stolen, or wiped, only someone with your Google
account or screen lock information can use the device.
All you need to make sure your device is protected is:
• Set a screen lock: If your device is lost or stolen but you have a screen
lock set, the device can’t be erased using the Settings menu unless
your screen is unlocked.
• Add your Google account on your device: If your device is wiped but
you have your Google account on it, the device can’t finish the setup
process until your Google account information is entered again.
After your device is protected, you’ll need to either unlock your screen or
enter your Google account password if you need to do a factory reset.
This ensures that you or someone you trust is doing the reset.
• Do not forget your Google account and password you had added to
your device prior to performing a factory reset. If you can't provide the
account information during the setup process, you won't be able to use
the device at all after performing the factory reset.
Appendix 188
Open Source Software Notice
Information
To obtain the source code under GPL, LGPL, MPL, and other open
source licenses, that is contained in this product, please visit
http://opensource.lge.com
.
In addition to the source code, all referred license terms, warranty
disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM
for a charge covering the cost of performing such distribution (such
as the cost of media, shipping, and handling) upon email request to
opensourc[email protected]
.
This offer is valid for a period of three years after our last shipment of this
product. This offer is valid to anyone in receipt of this information.
Regulatory information
(FCC ID number, etc.)
For regulatory details, go to Settings System Regulatory & Safety.
Appendix 189
Trademarks
• For DTS patents, see
http://patents.dts.com
. Manufactured under
license from DTS Licensing Limited. DTS, the Symbol, & DTS and the
Symbol together, DTS 2.0 Channel, DTS 2.0+Digital Out, DTS-HD,
and DTS Virtual:X are registered trademarks or trademarks of DTS,
Inc. in the United States and/or other countries. © DTS, Inc. All Rights
Reserved.
• Copyright © 2020 LG Electronics Inc. All rights reserved. LG and the LG
logo are registered trademarks of LG Corp.
• G8 ThinQ is a trademark of LG Electronics, Inc.
• Google, Google Map, Gmail, YouTube, Google Duo, Google Play, Android,
Chrome, Google Photos, Google Play Protect, Google Calendar, Google
Docs, Google Drive, Google Sheets and other related marks and logos
are trademarks of Google LLC.
• Bluetooth
®
is a registered trademark of Bluetooth SIG, Inc. worldwide.
• Wi-Fi
®
and the Wi-Fi logo are registered trademarks of the Wi-Fi
Alliance.
• All other trademarks and copyrights are the property of their
respective owners.
Appendix 190
Laser safety statement
CDRH Compliance
THIS PRODUCT COMPLIES WITH APPLICABLE
REQUIREMENT OF THE DHHS PERFORMANCE STANDARD
FOR LASER PRODUCT, 21 CFR SUBCHAPTER J.
Caution!
This product employs a Laser system. To ensure proper use of this
product, please read this owner’s manual carefully and retain for future
reference. Should the unit require maintenance, contact an authorized
service center.
Use of controls, adjustments, or the performance of procedures other
than those specified herein may result in hazardous radiation exposure.
To prevent direct exposure to laser beam, do not try to open the enclosure
or make direct contact with the laser.
Appendix 191
More information
Tempered glass parts
Tempered glass parts of this device are not permanent and they may wear
out over time.
• If you drop your device on a hard surface or subject it to severe impact,
the tempered glass may be damaged.
If this happens, stop using your device immediately and contact an LG
Customer Service Center.
• You can purchase protective cases to protect your device from damage
on the market.
Note that these protective cases are not covered under the warranty
service provided by LG Electronics and safety is not guaranteed.
Appendix 192
Guide to data transfers
For the data that can be exchange between LG devices or between the LG
device and a third party device, see the following table.
Type Item details
LG device
→
LG device
Third party
Android
device
→
LG device
iOS device
→
LG device
Personal
data
Contacts, messages,
dial logs, calendar, voice
recordings
Supported Supported Supported
Memos Supported
Not
supported
Supported
Alarms Supported
Not
supported
Not
supported
Media
data
Photos, videos, songs,
documents
Supported Supported Supported
Screen
settings
Home screen settings
(folders and widgets)
Supported
Not
supported
Not
supported
Lock screen settings
(screen lock settings
excluded)
Supported
Not
supported
Not
supported
Apps
Downloaded apps Supported Supported
-
Personal data of the
downloaded app
Supported
Not
supported
Others
Public certificate Supported Supported
Not
supported
Settings (Wi-Fi, Bluetooth,
Calls, sound & notification,
accessibility, battery)
Supported
Not
supported
Not
supported
• Some data may not be transmitted depending on the software version,
app version, operating system, manufacturer or service provider’s policy.
Appendix 193
FAQ
This chapter lists some problems you might encounter when using your
device. Some problems require you to call your service provider, but most
are easy to fix yourself.
Device overheats
Device overheats while it is in use.
In the following cases, the battery consumption increases and the device
may overheat:
• When you turn on the device for the first time or back up the data
• When running multiple apps simultaneously
- When multiple apps are running in the background
- When downloading large files while making a video call or recording
a video
• When using features that require high power
- When watching video streaming on the internet, or recording a long
video
- When playing high-end games for long time
- When using the device with maximum screen brightness for a long
time
• When using lots of mobile data
- When using Wi-Fi hotspot or tethering
- When synchronizing the data for multiple accounts simultaneously
• Other cases
- When roaming overseas
- When using the device in areas with weak signals or no reception
- When charging the device with the charger/USB cable port that is
damaged or contaminated with foreign substance
Appendix 194
• Some of the above cases may not apply depending on the features and
apps.
Device overheats while charging.
• The device and the charger may become hot while charging. During
wireless charging or fast charging (if supported), the device may
become even hotter. If the battery temperature rises above a certain
level, the device may stop charging.
- Disconnect the charger from the device and close any running apps.
Let the device cool down before charging the device or running an
app again.
- Stop charging if the charger/USB cable port at the lower part of the
device overheats, and visit the nearest LG Customer Service Center.
How to solve overheating of the device
• Close any running apps or features, and let the device cool down.
• Always update the software to the latest version.
• Turn off Wi-Fi, Bluetooth, or GPS features while not using them.
• Close apps you don’t use.
• If you are using the device with maximum screen brightness, decrease
the brightness.
• If the device overheats for a prolonged period, stop using it for a while.
If the device continues to overheat, visit the LG Customer Service
Center.
Appendix 195
Usage limitations when the device overheats
If the device overheats while using it or charging, some features, apps, or
even the device may be turned off.
This is a normal operation for the devices that support this feature.
• If the device temperature rises above a certain level, a warning
message appears.
- If you play high-end games, record videos, or upload large files, the
device may overheat for a prolonged period. In this case, a warning
message may appear to notify automatic shutdown.
Turn off the device or close any running apps or features, and let the
device cool down.
• The screen brightness and the operating speed may be limited to cool
down the device. Any running apps or features may slow down or stop.
The device may stop charging.
SIM card error
Make sure the SIM card is correctly inserted.
No network connection or dropped network
Signal is weak. Move to a window or an open area.
You are outside the carrier network area. Move and check the network.
Calls are not available
New network not authorized.
Make sure you have not set call barring for the incoming number.
Make sure you have not set call barring for the number you are dialing.
Device cannot be turned on
When the battery is completely discharged, your device will not turn on.
Fully charge the battery before turning on the device.
Appendix 196
Charging error
Make sure the device is charging at a moderate temperature.
Check the charger and its connection to the device.
Use only in-box accessories which are authorized by LG.
The battery depletes faster than when first purchased
When you expose the device or the battery to very cold or hot
temperatures, the battery life may be reduced.
Battery consumption will increase when you use certain features or apps,
such as GPS, games or the Internet.
The battery is consumable and the battery life will get shorter over time.
Error messages appear when launching the camera
Charge the battery.
Free some memory by transferring files to a computer or deleting files
from your device.
Restart the device.
If you are still having trouble with the camera app after trying these tips,
contact a LG Electronics Service Center.
The photo quality is poor
The quality of your photos may vary, depending on the surroundings and
the photography techniques you use.
When you take photos and videos, keep in mind that the image quality
with standard angle is better than that with wide-angle.
If you take photos in dark areas, at night or indoors, image noise may
occur or images may be out of focus.
If you have any problems, reset the options.
Appendix 197
The touch screen responds slowly or incorrectly
If you attach a screen protector or optional accessories to the touch
screen, the touch screen may not function properly.
If you are wearing gloves, if your hands are not clean while touching the
touch screen or if you tap the screen with sharp objects or your fingertips,
the touch screen may malfunction.
The touch screen may malfunction in humid conditions or when exposed
to water.
Restart your device to clear any temporary software bugs.
If the touch screen is scratched or damaged, visit a LG Electronics Service
Center.
Hangs or freezes
Restart the device
• If your device freezes or hangs, you may need to close apps or turn the
device off and then on again.
Perform a boot-up
• Press and hold the Power/Lock key and the Volume Down key until the
device restarts.
Reset the device
• If the methods above do not solve your problem, perform a factory
data reset.
• On the settings screen, tap System
Restart & reset Factory data
reset.
- Reset all settings for the device and delete data. Before performing
the factory data reset, remember to make backup copies of all
important data stored in the device.
- If you have registered a Google account to the device, you must sign
in to the same Google account after resetting the device.
Appendix 198
Bluetooth device is not located
Make sure the Bluetooth wireless feature is activated on your device.
Make sure the Bluetooth wireless feature is activated on the device you
wish to connect to.
Make sure your device and the other Bluetooth device are within the
maximum Bluetooth range (10 m).
If the tips above do not solve your problem, contact a LG Electronics
Service Center.
A connection is not established when you connect the
device to a computer
Make sure the USB cable you are using is compatible with your device.
Make sure you have the proper driver installed and updated on your
computer.
Downloaded application causes a lot of errors
Application has problems.
Remove and reinstall the application.
For Your Safety
06
For Your Safety 200
Important Information
This user guide contains important information on the use and operation of this
device. Please read all the information carefully for optimal performance and to
prevent any damage to or misuse of the device. Any changes or modifications not
expressly approved in this user guide could void your warranty for this equipment.
Any changes or modifications not expressly approved by the manufacturer could
void the user’s authority to operate the equipment.
HAC Statement
This device has been tested and rated for use with hearing aids for some of the
wireless technologies that it uses. However, there may be some newer wireless
technologies used in this device that have not been tested yet for use with hearing
aids. It is important to try the different features of this device thoroughly and in
different locations, using your hearing aid or cochlear implant, to determine if you
hear any interfering noise. Consult your service provider or the manufacturer of
this device for information on hearing aid compatibility. If you have questions about
return or exchange policies, consult your service provider or device retailer.
This mobile phone has a Hearing Aid Mode that, when activated, may reduce
interference with some hearing aid models.
FCC RF Exposure Information
WARNING! Read this information before operating the device.
In August 1996, the Federal Communications Commission (FCC) of the United
States, with its action in Report and Order FCC 96-326, adopted an updated
safety standard for human exposure to Radio Frequency (RF) electromagnetic
energy emitted by FCC regulated transmitters. Those guidelines are consistent with
the safety standard previously set by both U.S. and international standards bodies.
The design of this device complies with the FCC guidelines and these international
standards.
For Your Safety 201
Body-worn Operation
This device was tested for typical use with the back of the device kept 0.39 inches
(1.0cm)fromthebody.TocomplywithFCCRFexposurerequirements,aminimum
separationdistanceof0.39inches(1.0cm)mustbemaintainedbetween
the user’s body and the back of the device. Any belt-clips, holsters, and similar
accessories containing metallic components may not be used. Avoid the use of
accessoriesthatcannotmaintain0.39inches(1.0cm)distancebetweentheuser’s
body and the back of the device and have not been tested for compliance with FCC
RF exposure limits.
Consumer Information about Radio Frequency
Emissions
Your wireless device, which contains a radio transmitter and receiver, emits radio
frequency energy during use. The following consumer information addresses
commonly asked questions about the health effects of wireless devices.
Are wireless devices safe?
Scientific research on the subject of wireless devices and radio frequency (“RF”)
energy has been conducted worldwide for many years, and continues. In the United
States, the Food and Drug Administration (“FDA”) and the Federal Communications
Commission (“FCC”) set policies and procedures for wireless devices. The FDA
issued a website publication on health issues related to cell phone usage where it
states, “The scientific community at large… believes that the weight of scientific
evidence does not show an association between exposure to radiofrequency (RF)
from cell phones and adverse health outcomes. Still the scientific community
does recommend conducting additional research to address gaps in knowledge.”
That research is being conducted around the world and FDA continues to
monitor developments in this field. You can access the joint FDA/FCC website at
http://www.fda.gov
(under “c” in the subject index, select Cell Phones Research).
You can also contact the FDA toll-free at (888) 463-6332 or (888) INFO-FDA.
In June 2000, the FDA entered into a cooperative research and development
agreement through which additional scientific research is being conducted. The FCC
issued its own website publication stating that “there is no scientific evidence that
proves that wireless device usage can lead to cancer or a variety of other problems,
including headaches, dizziness or memory loss.” This publication is available at
http://www.fcc.gov/cgb/cellular.html
or through the FCC at (888) 225-5322 or
(888) CALL-FCC.
For Your Safety 202
What does “SAR” mean?
In 1996, the FCC, working with the FDA, the U.S. Environmental Protection Agency,
and other agencies, established RF exposure safety guidelines for wireless devices
in the United States. Before a wireless device model is available for sale to the
public, it must be tested by the manufacturer and certified to the FCC that it does
not exceed limits established by the FCC. One of these limits is expressed as a
Specific Absorption Rate, or “SAR.” SAR is a measure of the rate of absorption of RF
energy in the body. Tests for SAR are conducted with the device transmitting at its
highest power level in all tested frequency bands. Since 1996, the FCC has required
that the SAR of handheld wireless devices not exceed 1.6 watts per kilogram,
averaged over one gram of tissue.
Although the SAR is determined at the highest power level, the actual SAR value
of a wireless device while operating can be less than the reported SAR value. This
is because the SAR value may vary from call to call, depending on factors such as
proximity to a cell site, the proximity of the device to the body while in use, and the
use of hands-free devices. For more information about SARs, visit the FCC website
at
https://www.fcc.gov/consumers/guides/specific-absorption-rate-sar-
cell-phones-what-it-means-you
. You may also wish to contact the manufacturer
of your device.
Can I minimize my RF exposure?
If you are concerned about RF, there are several simple steps you can take to
minimize your RF exposure. You can, of course, reduce your talk time. You can place
more distance between your body and the source of the RF, as the exposure level
drops off dramatically with distance. The FDA/FCC website states that “hands-free
kits can be used with wireless devices for convenience and comfort. These systems
reduce the absorption of RF energy in the head because the device, which is the
source of the RF emissions, will not be placed against the head. On the other hand,
if the device is mounted against the waist or other part of the body during use,
then that part of the body will absorb more RF energy. Wireless devices marketed
in the U.S. are required to meet safety requirements regardless of whether they
are used against the head or against the body. Either configuration should result
in compliance with the safety limit.” Also, if you use your wireless device while in a
car, you can use a device with an antenna on the outside of the vehicle. You should
also read and follow your wireless device manufacturer’s instructions for the safe
operation of your device.
For Your Safety 203
Do wireless devices pose any special risks to children?
The FDA/FCC website states that “the scientific evidence does not show a
danger to users of wireless communication devices, including children.” The FDA/
FCC website further states that “some groups sponsored by other national
governments have advised that children be discouraged from using wireless devices
at all.” For example, the Stewart Report from the United Kingdom [“UK”] made
such a recommendation in December 2000. In this report a group of independent
experts noted that no evidence exists that using a cell phone causes brain tumors
or other ill effects. [The UK’s] recommendation to limit cell phone use by children
was strictly precautionary; it was not based on scientific evidence that any health
hazard exists. A copy of the UK’s leaflet is available at
http://www.dh.gov.uk
(search
“mobile”), or you can write to: NRPB, Chilton, Didcot, Oxon OX11 ORQ, United
Kingdom. Copies of the UK’s annual reports on mobile phones and RF are available
online at
http://www.hpa.org.uk/radiation/
(search “mobile”). Parents who wish to
reduce their children’s RF exposure may choose to restrict their children’s wireless
device use.
Where can I get further information about RF emissions?
U.S. Food and Drug Administration
http://www.fda.gov
U.S. Federal Communications Commission
http://www.fcc.gov/oet/rfsafety
Royal Society of Canada Expert Panels on Potential Health Risks of Radio
Frequency Fields from Wireless Telecommunication Devices
http://www.rsc.ca/index.php?page=Expert_Panels_RF&Lang_id=120
World Health Organization
http://www.who.int/mediacentre/factsheets/fs193/en/
International Commission on Non-Ionizing Radiation Protection
https://www.icnirp.org
American National Standards Institute
http://www.ansi.org
For Your Safety 204
National Council on Radiation Protection and Measurements
http://www.ncrponline.org
Engineering in Medicine and Biology Society, Committee on Man
and Radiation (COMAR) of the Institute of Electrical and Electronics
Engineers
http://ewh.ieee.org/soc/embs/comar/
(websites current as of November 2018)
Consumer Information on SAR
(Specific Absorption Rate)
This model device meets the government’s requirements for exposure to radio
waves. Your wireless device is a radio transmitter and receiver. It is designed
and manufactured not to exceed the emission limits for exposure to Radio
Frequency (RF) energy set by the Federal Communications Commission of the
U.S. Government. These limits are part of comprehensive guidelines and establish
permitted levels of RF energy for the general population. The guidelines are based
on standards that were developed by independent scientific organizations through
periodic and thorough evaluation of scientific studies. The standards include a
substantial safety margin designed to assure the safety of all persons, regardless of
age and health.
The exposure standard for wireless mobile phones employs a unit of measurement
known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6
W/kg. Tests for SAR are conducted using standard operating positions specified by
the FCC with the device transmitting at its highest certified power level in all tested
frequency bands. Although SAR is determined at the highest certified power level,
the actual SAR level of the device while operating can be well below the maximum
value. Because the device is designed to operate at multiple power levels to use
only the power required to reach the network, in general, the closer you are to a
wireless base station antenna, the lower the power output. Before a device model
is available for sale to the public, it must be tested and certified to the FCC that it
does not exceed the limit established by the government-adopted requirement for
safe exposure. The tests are performed in positions and locations (e.g., at the ear
and worn on the body) as required by the FCC for each model.
While there may be differences between SAR levels of various devices and at
various positions, they all meet the government requirement for safe exposure.
For Your Safety 205
The FCC has granted an Equipment Authorization for this model device with
all reported SAR levels evaluated as in compliance with the FCC RF emission
guidelines. SAR information on this model device is on file with the FCC and can
be found under the Display Grant section of
http://www.fcc.gov/oet/fccid
after
searching on FCC ID ZNFG820UM.
Additionally, the highest SAR values can also be found on the LG website:
https://www.lg.com/global/support/sar/sar
.
Additional information on Specific Absorption Rates (SAR) can be found
on the Cellular Telecommunications Industry Association (CTIA) website at
http://www.ctia.org/
.
* In the United States and Canada, the SAR limit for mobile phones used by the
public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard
incorporates a substantial margin of safety to give additional protection for the
public and to account for any variations in measurements.
FCC Hearing-Aid Compatibility (HAC)
Regulations for Wireless Devices
On July 10, 2003, the U.S. Federal Communications Commission (FCC) Report and
Order in WT Docket 01-309 modified the exception of wireless devices under the
Hearing Aid Compatibility Act of 1988 (HAC Act) to require digital wireless devices
be compatible with hearing-aids. The intent of the HAC Act is to ensure reasonable
access to telecommunications services for persons with hearing disabilities.
While some wireless devices are used near some hearing devices (hearing aids
and cochlear implants), users may detect a buzzing, humming, or whining noise.
Some hearing devices are more immune than others to this interference noise, and
devices also vary in the amount of interference they generate.
The wireless telephone industry has developed a rating system for wireless devices,
to assist hearing device users to find devices that may be compatible with their
hearing devices. Not all devices have been rated. Devices that are rated have the
rating on their box or a label located on the box.
The ratings are not guaranteed. Results will vary depending on the user’s hearing
device and hearing loss. If your hearing device happens to be vulnerable to
interference, you may not be able to use a rated device successfully. Trying out the
device with your hearing device is the best way to evaluate it for your personal
needs.
For Your Safety 206
M-Ratings: Devices rated M3 or M4 meet FCC requirements and are likely to
generate less interference to hearing devices than devices that are not labeled. M4
is the better/higher of the two ratings.
T-Ratings: Devices rated T3 or T4 meet FCC requirements and are likely to generate
less interference to hearing devices than devices that are not labeled. T4 is the
better/ higher of the two ratings.
Hearing devices may also be rated. Your hearing device manufacturer or hearing
health professional may help you find this rating. Higher ratings mean that the
hearing device is relatively immune to interference noise. The hearing aid and
wireless device rating values are then added together. A sum of 5 is considered
acceptable for normal use. A sum of 6 is considered for best use.
In the above example, if a hearing aid meets the M2 level rating and the wireless
device meets the M3 level rating, the sum of the two values equal M5. This should
provide the hearing aid user with “normal usage” while using their hearing aid with
the particular wireless device. “Normal usage” in this context is defined as a signal
quality that’s acceptable for normal operation.
The M mark is intended to be synonymous with the U mark. The T mark is intended
to be synonymous with the UT mark. The M and T marks are recommended by
the Alliance for Telecommunications Industries Solutions (ATIS). The U and UT
marks are referenced in Section 20.19 of the FCC Rules. The HAC rating and
measurement procedure are described in the American National Standards
Institute (ANSI) C63.19 standard.
To ensure that the Hearing Aid Compatibility rating for your device is maintained,
secondary transmitters such as Bluetooth® and WLAN components must be
disabled during a call.
For information about hearing aids and digital wireless devices:
Wireless Devices and Hearing Aid Accessibility
http://www.accesswireless.org/
Gallaudet University, RERC
http://tap.gallaudet.edu/Voice/
For Your Safety 207
FCC Hearing Aid Compatibility and Volume Control
https://www.fcc.gov/general/hearing-aid-compatibility-and-volume-control
The Hearing Aid Compatibility FCC Order
http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-168A1.pdf
Hearing Loss Association of America [HLAA]
http://hearingloss.org/content/telephones-and-mobile-devices
Caution! Avoid Potential Hearing Loss
Prolonged exposure to loud sounds (including music) is the most common
cause of preventable hearing loss. Some scientific research suggests that using
portable audio devices, such as portable music players and cellular telephones,
at high volume settings for long durations may lead to permanent noiseinduced
hearing loss. This includes the use of headphones (including headsets, earbuds and
Bluetooth or other wireless devices). Exposure to very loud sound has also been
associated in some studies with tinnitus (a ringing in the ear), hypersensitivity to
sound and distorted hearing. Individual susceptibility to noise-induced hearing loss
and other potential hearing problems varies.
The amount of sound produced by a portable audio device varies depending on
the nature of the sound, the device, the device settings and the headphones. You
should follow some common sense recommendations when using any portable
audio device:
• Set the volume in a quiet environment and select the lowest volume at which
you can hear adequately.
• When using headphones, turn the volume down if you cannot hear the people
speaking near you or if the person sitting next to you can hear what you are
listening to.
• Do not turn the volume up to block out noisy surroundings. If you choose to
listen to your portable device in a noisy environment, use noise-cancelling
headphones to block out background environmental noise.
• Limit the amount of time you listen. As the volume increases, less time is
required before your hearing could be affected.
• Avoid using headphones after exposure to extremely loud noises, such as rock
concerts, that might cause temporary hearing loss. Temporary hearing loss
might cause unsafe volumes to sound normal.
For Your Safety 208
• Do not listen at any volume that causes you discomfort. If you experience
ringing in your ears, hear muffled speech or experience any temporary hearing
difficulty after listening to your portable audio device, discontinue use and
consult your doctor.
TIA Safety Information
The following is the complete TIA Safety Information for wireless handheld devices.
Exposure to Radio Frequency Signal
Your wireless handheld portable device is a low power radio transmitter and
receiver. When ON, it receives and sends out Radio Frequency (RF) signals.
In August, 1996, the Federal Communications Commissions (FCC) adopted
RF exposure guidelines with safety levels for handheld wireless devices. Those
guidelines are consistent with the safety standards previously set by both U.S. and
international standards bodies:
ANSI C95.1 (1992) *
NCRP Report 86 (1986)
ICNIRP (1996)
* American National Standards Institute; National Council on Radiation Protection
and Measurements; International Commission on Non-Ionizing Radiation
Protection
Those standards were based on comprehensive and periodic evaluations of the
relevant scientific literature. For example, over 120 scientists, engineers, and
physicians from universities, government health agencies, and industry reviewed
the available body of research to develop the ANSI Standard (C95.1).
The design of your device complies with the FCC guidelines (and those standards).
Electronic Devices
Most modern electronic equipment is shielded from RF signals. However, certain
electronic equipment may not be shielded against the RF signals from your wireless
device.
For Your Safety 209
Pacemakers
The Health Industry Manufacturers Association recommends that a minimum
separation of six (6) inches be maintained between a handheld wireless
device and a pacemaker to avoid potential interference with the pacemaker.
These recommendations are consistent with the independent research by and
recommendations of Wireless Technology Research.
Persons with pacemakers:
• Should ALWAYS keep the device more than six (6) inches from their pacemaker
when the device is turned ON;
• Should not carry the device in a breast pocket;
• Should use the ear opposite the pacemaker to minimize the potential for
interference;
• Should turn the device OFF immediately if there is any reason to suspect that
interference is taking place.
Hearing Aids
Some digital wireless devices may interfere with some hearing aids. In the event
of such interference, you may want to consult your service provider (or call the
customer service line to discuss alternatives).
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of your
device to determine if it is adequately shielded from external RF energy. Your
physician may be able to assist you in obtaining this information.
Health Care Facilities
Turn your device OFF in health care facilities when any regulations posted in these
areas instruct you to do so. Hospitals or health care facilities may use equipment
that could be sensitive to external RF energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded electronic
systems in motor vehicles. Check with the manufacturer or its representative
regarding your vehicle. You should also consult the manufacturer of any equipment
that has been added to your vehicle.
For Your Safety 210
Posted Facilities
Turn your device OFF in any facility where posted notices so require.
Aircraft
FCC regulations prohibit using your device while in the air. Switch OFF your device
before boarding an aircraft.
Blasting Areas
To avoid interfering with blasting operations, turn your device OFF when in a
“blasting area” or in areas posted: “Turn off two-way radio.” Obey all signs and
instructions.
Potentially Explosive Atmosphere
Turn your device OFF when in any area with a potentially explosive atmosphere and
obey all signs and instructions. Sparks in such areas could cause an explosion or fire
resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often, but not always marked
clearly. Potential areas may include: fueling areas (such as gasoline stations); below
deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied
petroleum gas (such as propane or butane); areas where the air contains chemicals
or particles (such as grain, dust, or metal powders); and any other area where you
would normally be advised to turn off your vehicle engine.
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT place objects, including either installed
or portable wireless equipment, in the area over the air bag or in the air bag
deployment area. If in-vehicle wireless equipment is improperly installed and the air
bag inflates, serious injury could result.
Part 15.19 Statement
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that
may cause undesired operation.
For Your Safety 211
Part 15.21 Statement
Changes or modifications that are not expressly approved by the manufacturer for
compliance could void the user’s authority to operate the equipment.
Part 15.105 Statement
This equipment has been tested and found to comply with the limits for a class
B digital device, pursuant to Part 15 of the FCC rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Safety Information
Please read and observe the following information for safe and proper use of your
device and to prevent damage.
Caution: Violation of the instructions may cause minor or serious damage
to the product.
• Do not disassemble, open, crush, bend or deform, puncture or shred the device.
• Do not modify or re-manufacture the device. Do not insert foreign objects into
the device or battery, or expose to fire, explosion or other hazard.
• Only use the device with an LG charging system that has been qualified with the
device, per CTIA Certification Requirements for Battery System Compliance to
IEEE1725. Use of an unqualified charger may present a risk of fire, explosion,
leakage, or other hazard.
For Your Safety 212
• Avoid dropping the device. If the device is dropped, especially on a hard surface,
and you suspect damage, take it to a service center for inspection.
• The entire device should be recycled in compliance with Lithium-Ion battery
recycling standards because of the internal battery. To dispose of properly, call
(800)822-8837 or visit www.call2recycle.org.
• Always unplug the charger from the wall socket after the device is fully charged
to save unnecessary power consumption.
•
Useandstoreyourdeviceintemperaturesbetween0°C/32°Fand
35°C/95°F,ifpossible.Exposingyourdevicetoextremelyloworhigh
temperatures may result in damage, malfunction, or even explosion.
• A mobile device requires proper air circulation in order to dissipate heat. Direct
skin contact and inadequate circulation of air flow to the device may cause the
device to overheat. The device must be at least 1.0 cm from between the user’s
body.
• Prevent dust of any other foreign substances from getting into the Charger/
USB cable port. It may cause heat or fire.
Charger and Adapter Safety
• The charger and adapter are intended for indoor use only.
• Insert the battery charger vertically into the wall power socket.
• Only use the LG-approved battery charger. Otherwise, you may cause serious
damage to your device.
• Use the correct adapter for your device when using the battery charger abroad
• A charging adapter that supports fast charging is included with the product.
• Do not use third party chargers with your device as they may not support fast
charging and may cause damage to your device..
Wireless Charging
• This product supports wireless charging. Use a WPC (Qi) certified wireless
charger (sold separately) to charge the product.
• Some coiled wireless chargers may not support wireless charging. Wireless
chargers that support EPP (Extended Power Profile) allow high-speed wireless
charging.
For Your Safety 213
Battery Information and Care
• Always unplug the charger from the wall socket after the device is fully charged
to save unnecessary power consumption of the charger.
• Please read the manual of the specified charger for information about its
charging method.
• Do not damage the power cord by bending, twisting, or heating. Do not use the
plug if it is loose as it may cause electric shock or fire.
• Do not place any heavy items on the power cord. Do not allow the power cord
to be crimped as it may cause electric shock or fire.
• Unplug the power cord prior to cleaning your device, and wipe the power plug
pin with a clean dry cloth when it’s dirty. When using the power plug, ensure
that it’s firmly connected. If not, it may cause excessive heat or fire. If you put
your device in a pocket or bag without covering the receptacle of the device
(power plug pin), metallic articles (such as a coin, paperclip or pen) may short-
circuit the device. Always cover the receptacle when not in use.
• Recharge the device after long periods of non-use to maximize battery life.
Battery life will vary due to usage pattern and environmental conditions.
• Please use only an approved charging accessory to charge your LG device.
Improper handling of the charging port, as well as the use of an incompatible
charger, may cause damage or defect to your device.
• Do not use or leave the device in direct sunlight or in a car heated by sunshine.
The device may generate excessive heat, smoke, or flame. It also might cause
deterioration of device’s characteristics or cycle life.
• If the skin or clothes are smeared with liquid from the battery, wash with fresh
water. It may cause skin inflammation.
• Please take your device to an authorized service center immediately if this
occurs.
• Do not handle the device with wet hands while it is being charged. It may cause
an electric shock or seriously damage your device.
• Do not charge while the device or charging cable is wet or contains moisture.
This can cause fire, electric shock, injury or damage to the device.
• Do not place or answer calls while charging the device as it may short-circuit the
device and/or cause electric shock or fire.
For Your Safety 214
WARNING! Notice for Battery Replacement
• Do not remove the back cover.
• Your device has an internal battery. For your safety, do not remove the battery
incorporated in the product. If you need to replace the battery, take it to the
nearest authorized LG Electronics service point or dealer for assistance.
• The Li-Ion Battery is a hazardous component which can cause injury.
• Battery replacement by a non-qualified professional can cause damage to your
device.
Explosion, Shock, and Fire Hazards
• Do not put your device in a place subject to excessive dust and keep the
minimum required distance between the power cord and heat sources.
• Unplug the power cord prior to cleaning your device, and clean the power plug
pin when it’s dirty.
• When using the power plug, ensure that it’s firmly connected. If not, it may
cause excessive heat or fire.
• If you put your device in a pocket or bag without covering the receptacle of
the device (power plug pin), metallic articles (such as a coin, paperclip or pen)
may short-circuit the device and may cause an explosion. Always cover the
receptacle when not in use.
• Do not charge while the device or charging cable is wet or contains moisture.
This can cause fire, electric shock, injury or damage to the device.
General Notice
• Do not place items containing magnetic components, such as a credit card,
phone card, bank book, or subway ticket near your device. The magnetism of the
device may damage the data stored in the magnetic strip.
• Talking on your device for a long period of time may reduce call quality due to
heat generated during use.
• When the device is not used for a long period time, store it in a safe place with
the power cord unplugged.
• Using the device in proximity to receiving equipment (i.e., TV or radio) may cause
interference to the device.
For Your Safety 215
• Conform device use to IP68 capabilities. Do not immerse in water deeper than
approximately 1.5 meters. Do not immerse your product in water for longer
than 30 minutes, or liquids other than water. Immediately, take it to an LG
Authorized Service Center.
• Do not paint your device.
• The data saved in your device might be deleted due to careless use, repair of
the device, or upgrade of the software. Please backup your important phone
numbers. (Ringtones, text messages, voice messages, pictures, and videos could
also be deleted.) The manufacturer is not liable for damage due to the loss of
data.
• When you use the device in public places, set the ringtone to vibration so you
don’t disturb others.
• Do not turn your device on or off when putting it to your ear.
• Use accessories, such as earphones and headsets, with caution. Ensure that
cables are tucked away safely.
FDA Consumer Update
The U.S. Food and Drug Administration’s Center for Devices and Radiological Health
Consumer Update on Mobile Phones:
1. Do wireless devices pose a health hazard?
The available scientific evidence does not show that any health problems are
associated with using wireless devices. There is no proof, however, that wireless
devices are absolutely safe. Wireless devices emit low levels of Radio Frequency
(RF) energy in the microwave range while being used. They also emit very low
levels of RF when in standby mode. Whereas high levels of RF can produce health
effects (by heating tissue), exposure to low level RF that does not produce heating
effects causes no known adverse health effects. Many studies of low level RF
exposures have not found any biological effects. Some studies have suggested
that some biological effects may occur, but such findings have not been confirmed
by additional research. In some cases, other researchers have had difficulty in
reproducing those studies, or in determining the reasons for inconsistent results.
For Your Safety 216
2. What is the FDA’s role concerning the safety of wireless
devices?
Under the law, the FDA does not review the safety of radiation-emitting consumer
products such as wireless devices before they can be sold, as it does with new
drugs or medical devices. However, the agency has authority to take action if
wireless devices are shown to emit Radio Frequency (RF) energy at a level that is
hazardous to the user. In such a case, the FDA could require the manufacturers of
wireless devices to notify users of the health hazard and to repair, replace, or recall
the devices so that the hazard no longer exists.
Although the existing scientific data do not justify FDA regulatory actions, the FDA
has urged the wireless device industry to take a number of steps, including the
following:
• Support needed research into possible biological effects of RF of the type
emitted by wireless devices;
• Design wireless devices in a way that minimizes any RF exposure to the user
that is not necessary for device function; and
• Cooperate in providing users of wireless devices with the best possible
information on possible effects of wireless device use on human health.
The FDA belongs to an interagency working group of the federal agencies that
have responsibility for different aspects of RF safety to ensure coordinated efforts
at the federal level. The following agencies belong to this working group:
• National Institute for Occupational Safety and Health
• Environmental Protection Agency
• Occupational Safety and Health Administration
• National Telecommunications and Information Administration
The National Institutes of Health participates in some interagency working group
activities, as well.
The FDA shares regulatory responsibilities for wireless devices with the Federal
Communications Commission (FCC). All devices that are sold in the United States
must comply with FCC safety guidelines that limit RF exposure. The FCC relies on
the FDA and other health agencies for safety questions about wireless devices.
The FCC also regulates the base stations that the wireless device networks rely
upon. While these base stations operate at higher power than do the wireless
devices themselves, the RF exposures that people get from these base stations are
typically thousands of times lower than those they can get from wireless devices.
For Your Safety 217
Base stations are thus not the subject of the safety questions discussed in this
document.
3. What kinds of devices are the subject of this update?
The term “wireless device” refers here to handheld wireless devices with built-in
antennas, often called “cell,” “mobile,” or “PCS” devices. These types of wireless
devices can expose the user to measurable Radio Frequency (RF) energy because
of the short distance between the device and the user’s head.
These RF exposures are limited by FCC safety guidelines that were developed with
the advice of the FDA and other federal health and safety agencies. When the
device is located at greater distances from the user, the exposure to RF is drastically
lower because a person’s RF exposure decreases rapidly with increasing distance
from the source. The so-called “cordless devices,” which have a base unit connected
to the telephone wiring in a house, typically operate at far lower power levels, and
thus produce RF exposures far below the FCC safety limits.
4. What are the results of the research done already?
The research done thus far has produced conflicting results, and many studies have
suffered from flaws in their research methods. Animal experiments investigating
the effects of Radio Frequency (RF) energy exposures characteristic of wireless
devices have yielded conflicting results that often cannot be repeated in other
laboratories. A few animal studies, however, have suggested that low levels of RF
could accelerate the development of cancer in laboratory animals. However, many
of the studies that showed increased tumor development used animals that had
been genetically engineered or treated with cancer-causing chemicals so as to
be pre-disposed to develop cancer in the absence of RF exposure. Other studies
exposed the animals to RF for up to 22 hours per day. These conditions are not
similar to the conditions under which people use wireless devices, so we do not
know with certainty what the results of such studies mean for human health. Three
large epidemiology studies have been published since December 2000. Between
them, the studies investigated any possible association between the use of wireless
devices and primary brain cancer, glioma, meningioma, or acoustic neuroma, tumors
of the brain or salivary gland, leukemia, or other cancers. None of the studies
demonstrated the existence of any harmful health effects from wireless device RF
exposures. However, none of the studies can answer questions about long-term
exposures, since the average period of device use in these studies was around three
years.
For Your Safety 218
5. What research is needed to decide whether RF exposure
from wireless devices poses a health risk?
A combination of laboratory studies and epidemiological studies of people
actually using wireless devices would provide some of the data that are needed.
Lifetime animal exposure studies could be completed in a few years. However,
very large numbers of animals would be needed to provide reliable proof of a
cancer promoting effect if one exists. Epidemiological studies can provide data
that is directly applicable to human populations, but ten or more years follow-up
may be needed to provide answers about some health effects, such as cancer.
This is because the interval between the time of exposure to a cancer-causing
agent and the time tumors develop — if they do — may be many, many years. The
interpretation of epidemiological studies is hampered by difficulties in measuring
actual RF exposure during day-to-day use of wireless devices. Many factors affect
this measurement, such as the angle at which the device is held, or which model of
device is used.
6. What is the FDA doing to find out more about the possible
health effects of wireless device RF?
The FDA is working with the U.S. National Toxicology Program and with groups
of investigators around the world to ensure that high priority animal studies are
conducted to address important questions about the effects of exposure to Radio
Frequency (RF) energy.
The FDA has been a leading participant in the World Health Organization
International Electro Magnetic Fields (EMF) Project since its inception in 1996.
An influential result of this work has been the development of a detailed agenda
of research needs that has driven the establishment of new research programs
around the world. The project has also helped develop a series of public information
documents on EMF issues.
The FDA and the Cellular Telecommunications & Internet Association (CTIA)
have a formal Cooperative Research And Development Agreement (CRADA) to
do research on wireless device safety. The FDA provides the scientific oversight,
obtaining input from experts in government, industry, and academic organizations.
CTIA-funded research is conducted through contracts with independent
investigators. The initial research will include both laboratory studies and studies of
wireless device users. The CRADA will also include a broad assessment of additional
research needs in the context of the latest research developments around the
world.
For Your Safety 219
7. How can I find out how much Radio Frequency energy
exposure I can get by using my wireless device?
All devices sold in the United States must comply with Federal Communications
Commission (FCC) guidelines that limit Radio Frequency (RF) energy exposures.
The FCC established these guidelines in consultation with the FDA and the other
federal health and safety agencies. The FCC limit for RF exposure from wireless
devices is set at a Specific Absorption Rate (SAR) of 1.6 watts per kilogram (1.6
W/kg). The FCC limit is consistent with the safety standards developed by the
Institute of Electrical and Electronic Engineering (IEEE) and the National Council on
Radiation Protection and Measurement. The exposure limit takes into consideration
the body’s ability to remove heat from the tissues that absorb energy from the
wireless device and is set well below levels known to have effects. Manufacturers
of wireless devices must report the RF exposure level for each model of device to
the FCC. The FCC website (
http://www.fcc.gov/oet/rfsafety
) gives directions for
locating the FCC identification number on your device so you can find your device’s
RF exposure level in the online listing.
8. What has the FDA done to measure the Radio Frequency
energy coming from wireless devices?
The Institute of Electrical and Electronic Engineers (IEEE) is developing a technical
standard for measuring the Radio Frequency (RF) energy exposure from wireless
devices and other wireless handsets with the participation and leadership of FDA
scientists and engineers. The standard, “Recommended Practice for Determining
the Spatial-Peak Specific Absorption Rate (SAR) in the Human Body Due to
Wireless Communications Devices: Experimental Techniques,” sets forth the first
consistent test methodology for measuring the rate at which RF is deposited in
the heads of wireless device users. The test method uses a tissue-simulating model
of the human head. Standardized SAR test methodology is expected to greatly
improve the consistency of measurements made at different laboratories on the
same device.
SAR is the measurement of the amount of energy absorbed in tissue, either by the
whole body or a small part of the body. It is measured in watts/kg (or milliwatts/g)
of matter. This measurement is used to determine whether a wireless device
complies with safety guidelines.
For Your Safety 220
9. What steps can I take to reduce my exposure to Radio
Frequency energy from my wireless device?
If there is a risk from these products — and at this point we do not know that
there is — it is probably very small. But if you are concerned about avoiding even
potential risks, you can take a few simple steps to minimize your exposure to Radio
Frequency (RF) energy. Since time is a key factor in how much exposure a person
receives, reducing the amount of time spent using a wireless device will reduce RF
exposure. If you must conduct extended conversations by wireless device every
day, you could place more distance between your body and the source of the RF,
since the exposure level drops off dramatically with distance. For example, you
could use a headset and carry the wireless device away from your body or use a
wireless device connected to a remote antenna. Again, the scientific data does not
demonstrate that wireless devices are harmful. But if you are concerned about the
RF exposure from these products, you can use measures like those described above
to reduce your RF exposure from wireless device use.
10. What about children using wireless devices?
The scientific evidence does not show a danger to users of wireless devices,
including children and teenagers. If you want to take steps to lower exposure
to Radio Frequency (RF) energy, the measures described above would apply to
children and teenagers using wireless devices. Reducing the time of wireless
device use and increasing the distance between the user and the RF source will
reduce RF exposure. Some groups sponsored by other national governments have
advised that children be discouraged from using wireless devices at all. For example,
the government in the United Kingdom distributed leaflets containing such a
recommendation in December 2000.
They noted that no evidence exists that using a wireless device causes brain tumors
or other ill effects. Their recommendation to limit wireless device use by children
was strictly precautionary; it was not based on scientific evidence that any health
hazard exists.
11. What about wireless device interference with medical
equipment?
Radio Frequency (RF) energy from wireless devices can interact with some
electronic devices. For this reason, the FDA helped develop a detailed test
method to measure Electro Magnetic Interference (EMI) of implanted cardiac
pacemakers and defibrillators from wireless telephones. This test method is now
part of a standard sponsored by the Association for the Advancement of Medical
For Your Safety 221
Instrumentation (AAMI). The final draft, a joint effort by the FDA, medical device
manufacturers, and many other groups, was completed in late 2000. This standard
will allow manufacturers to ensure that cardiac pacemakers and defibrillators are
safe from wireless device EMI.
The FDA has tested hearing aids for interference from handheld wireless
devices and helped develop a voluntary standard sponsored by the Institute of
Electrical and Electronic Engineers (IEEE). This standard specifies test methods
and performance requirements for hearing aids and wireless devices so that no
interference occurs when a person uses a “compatible” device and a “compatible”
hearing aid at the same time. This standard was approved by the IEEE in 2000.
The FDA continues to monitor the use of wireless devices for possible interactions
with other medical devices. Should harmful interference be found to occur, the FDA
will conduct testing to assess the interference and work to resolve the problem.
12. Where can I find additional information?
For additional information, please refer to the following resources:
FDA web page on wireless devices
http://www.fda.gov/Radiation-EmittingProducts/
RadiationEmittingProductsandProcedures/HomeBusinessandEntertainment/
CellPhones/default.htm
Federal Communications Commission (FCC) RF Safety Program
http://www.fcc.gov/oet/rfsafety
International Commission on Non-lonizing Radiation Protection
https://www.icnirp.org
World Health Organization (WHO) International EMF Project
http://www.who.int/emf
National Radiological Protection Board (UK)
http://www.hpa.org.uk/radiation/
For Your Safety 222
Driving
Check the laws and regulations on the use of wireless devices in the areas where
you drive and always obey them. Also, if using your device while driving, please
observe the following:
• Give full attention to driving -- driving safely is your first responsibility;
• Use hands-free operation, if available;
• Pull off the road and park before making or answering a call if driving conditions
or the law require it.
10 Driver Safety Tips
Your wireless device gives you the powerful ability to communicate by voice almost
anywhere, anytime. An important responsibility accompanies the benefits of
wireless devices, one that every user must uphold. When operating a car, driving is
your first responsibility. When using your wireless device behind the wheel of a car,
practice good common sense and remember the following tips:
1. Get to know your wireless device and its features, such as speed dial and redial.
Carefully read your instruction manual and learn to take advantage of valuable
features most devices offer, including automatic redial and memory. Also, work
to memorize the device keypad so you can use the speed dial function without
taking your attention off the road.
2. When available, use a hands-free device. A number of hands-free wireless device
accessories are readily available today. Whether you choose an installed mounted
device for your wireless device or a speaker phone accessory, take advantage of
these devices if available to you.
3. Make sure you place your wireless device within easy reach and where you can
reach it without removing your eyes from the road. If you get an incoming call at
an inconvenient time, if possible, let your voicemail answer it for you.
4. Suspend conversations during hazardous driving conditions or situations. Let the
person you are speaking with know you are driving; if necessary, suspend the call
in heavy traffic or hazardous weather conditions. Rain, sleet, snow, and ice can
be hazardous, but so is heavy traffic. As a driver, your first responsibility is to pay
attention to the road.
5. Don’t take notes or look up phone numbers while driving. If you are reading an
address book or business card, or writing a “to-do” list while driving a car, you are
not watching where you are going. It is common sense. Do not get caught in a
dangerous situation because you are reading or writing and not paying attention
to the road or nearby vehicles.
For Your Safety 223
6. Dial sensibly and assess the traffic; if possible, place calls when you are not
moving or before pulling into traffic. Try to plan your calls before you begin your
trip or attempt to coincide your calls with times you may be stopped at a stop
sign, red light, or otherwise stationary. But if you need to dial while driving, follow
this simple tip -- dial only a few numbers, check the road and your mirrors, then
continue.
7. Do not engage in stressful or emotional conversations that may be distracting.
Stressful or emotional conversations and driving do not mix; they are distracting
and even dangerous when you are behind the wheel of a car. Make people you
are talking with aware you are driving and if necessary, suspend conversations
which have the potential to divert your attention from the road.
8. Use your wireless device to call for help. Your wireless device is one of the
greatest tools you can own to protect yourself and your family in dangerous
situations -- with your device at your side, help is only three numbers away. Dial
911 or another local emergency number in the case of fire, traffic accident, road
hazard, or medical emergency. Remember, it’s a free call on your wireless device!
9. Use your wireless device to help others in emergencies. Your wireless device
provides you a perfect opportunity to be a “Good Samaritan” in your community.
If you see an auto accident, crime in progress or other serious emergency where
lives are in danger, call 911 or another local emergency number, as you would
want others to do for you.
10. Call roadside assistance or a special wireless non-emergency assistance
number when necessary. Certain situations you encounter while driving may
require attention, but are not urgent enough to merit a call for emergency
services. But you can still use your wireless device to lend a hand. If you see
a broken-down vehicle posing no serious hazard, a broken traffic signal, a
minor traffic accident where no one appears injured or a vehicle you know to
be stolen, call roadside assistance or other special non-emergency wireless
number.
The above tips are meant as general guidelines. Before deciding to use your mobile
device while operating a vehicle, it is recommended that you consult your applicable
jurisdiction’s local laws or other regulations regarding such use. Such laws or other
regulations may prohibit or otherwise restrict the manner in which a driver may use
his or her device while operating a vehicle.
LIMITED
WARRANTY
STATEMENT
07
LIMITED WARRANTY STATEMENT 225
Limited Warranty – USA
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION
PROVISION THAT REQUIRES YOU AND LG (as defined hereinafter in the
Definitions) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN
COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS
AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED
“PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Should your LG Mobile Phone (“Product”) fail due to a defect in materials or
workmanship under normal and proper use, during the warranty period set forth
below, LG will, at its option, repair or replace the Product. This limited warranty
is valid only to the original retail purchaser of the Product and applies only when
purchased and used within the United States including U.S. Territories.
Warranty Period Scope of Warranty
Twelve (12) months from date of
original retail purchase
(or absent valid proof of purchase,
fifteen (15) months from manufacture
date)
Parts and Labor
(internal/functional parts only)
• Replacement products and parts are warranted for the remaining portion of the
original warranty period or ninety (90) days, whichever is greater.
• Replacement products and parts may be new, reconditioned, refurbished, or
otherwise factory remanufactured.
• Replaced Products and parts will become the property of LG.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION
OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES SHALL
LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT,
INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES,
INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR
PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF
REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY
OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE
LIMITED WARRANTY STATEMENT 226
PAID BY YOU FOR THE PRODUCT. Some states do not allow the exclusion
or limitation of incidental or consequential damages or limitations on how
long an implied warranty lasts, so the above exclusions or limitations may not
apply to you. This limited warranty gives you specific legal rights and you may
also have other rights that vary from state to state.
HOW SERVICE IS HANDLED:
The original sales receipt specifying the Product and date of purchase is required to
obtain warranty service.
LG will not re-install or back-up any data, applications, or software that you have
added to your Product. It is therefore recommended that you back-up any such
data or information prior to sending the Product to LG to avoid permanent loss of
such information
You shall bear the cost of shipping the Product to LG Customer Service. LG shall
bear the cost of shipping the Product back to you after completion of service under
this limited warranty.
THIS LIMITED WARRANTY DOES NOT COVER:
(1) Damage or defects of the Product resulting from use of the Product in other
than its normal and customary manner.
(2) Damage or defects of the Product resulting from abnormal use, abnormal
conditions, improper storage, exposure to moisture or dampness beyond IP68
tested use, unauthorized modifications/connection/repair, misuse, neglect,
abuse, accident, alteration, improper installation, or other acts which are not
the fault of LG, including damage or defects of the Product caused by shipping,
blown fuses, spills of food or liquid.
(3) Damage or defects of the Product caused by transportation and/or handling,
including scratches, dents, chips, and/or other damage to the finish of your
Product including the external housing and cosmetic parts, unless such damage
results from defects in materials or workmanship and is reported within one (1)
week of delivery (Call: 1-800-793-8896).
(4) Damage or defects to antennas unless caused directly by defects in material or
workmanship.
(5) Damage or defects of the Product resulting from operating the Product
contrary to the instructions outlined in the Product owner’s manual.
(6) That LG Customer Service was not notified by you of the alleged defect or
malfunction of the Product during the applicable limited warranty period.
LIMITED WARRANTY STATEMENT 227
(7) Products with original serial numbers that have been removed, altered, or
cannot be readily determined.
(8) Damage or defects of the Product or missing items to any Product sold “As Is”,
“With all Faults” or similar disclaimer.
(9) Damage or defect of the Product caused by the use of accessories, parts,
consumable cleaning products, or service not provided or approved by LG.
(10) All plastic surfaces and all other externally exposed parts that are scratched
or damaged.
(11) Products operated outside published maximum ratings.
(12) Replacement of any consumable parts (such as fuses).
The cost of repair or replacement under the above excluded circumstances
shall be borne by you.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION:
Call 1-800-793-8896 and select the appropriate option from the menu.
Or visit our website at
http://www.lg.com
.
Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813
ATTN: CIC – Mobile Handsets
DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS. Please call or
write for procedures for obtaining warranty service.
LIMITED WARRANTY STATEMENT 228
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY
WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED
EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF
GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE
EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN
A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics
U.S.A., Inc., its parents, subsidiaries and affiliates, and each of their officers, directors,
employees, agents, beneficiaries, predecessors in interest, successors, assigns
and suppliers; references to “dispute” or “claim” shall include any dispute, claim
or controversy of any kind whatsoever (whether based in contract, tort, statute,
regulation, ordinance, fraud, misrepresentation or any other legal or equitable
theory) arising out of or relating in any way to the sale, condition or performance of
the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding,
you must first notify LG in writing at least 30 days in advance of initiating the
arbitration by sending a letter to LG at LG Electronics U.S.A., Inc. Attn: Legal
Department- Arbitration 1000 Sylvan Avenue Englewood Cliffs, NJ 07632. You
and LG agree to engage in good faith discussions in an attempt to amicably resolve
your claim. The notice must provide your name, address, and telephone number;
identify the product that is the subject of the claim; and describe the nature of the
claim and the relief being sought. If you and LG are unable to resolve the dispute
within 30 days, either party may proceed to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve
the dispute during the 30 day period after sending written notice to LG, you and LG
agree to resolve any claims between us only by binding arbitration on an individual
basis, unless you opt out as provided below. Any dispute between you and LG shall
not be combined or consolidated with a dispute involving any other person’s or
entity’s product or claim. More specifically, without limitation of the foregoing, any
dispute between you and LG shall not under any circumstances proceed as part
of a class or representative action. Instead of arbitration, either party may bring an
individual action in small claims court, but that small claims court action may not be
brought on a class or representative basis.
LIMITED WARRANTY STATEMENT 229
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG
must make a written demand for arbitration. The arbitration will be administered
by the American Arbitration Association (“AAA”) and will be conducted before a
single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect
at the time the arbitration is initiated (referred to as the “AAA Rules”) and under
the procedures set forth in this section. The AAA Rules are available online at
www.adr.org/consumer
. Send a copy of your written demand for arbitration, as
well as a copy of this provision, to the AAA in the manner described in the AAA
Rules. You must also send a copy of your written demand to LG at LG Electronics,
U.S.A., Inc. Attn: Legal Department- Arbitration 1000 Sylvan Avenue Englewood
Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the rules set
forth in this section, the rules set forth in this section will govern. This arbitration
provision is governed by the Federal Arbitration Act. Judgment may be entered on
the arbitrator’s award in any court of competent jurisdiction. All issues are for the
arbitrator to decide, except that issues relating to the scope and enforceability of
the arbitration provision and to the arbitrability of the dispute are for the court to
decide. The arbitrator is bound by the terms of this provision.
Governing Law. The law of the state of your residence shall govern this Limited
Warranty and any disputes between us except to the extent that such law is
preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt
of your written demand for arbitration, LG will promptly pay all arbitration filing
fees to the AAA unless you seek more than $25,000 in damages, in which case
the payment of these fees will be governed by the AAA Rules. Except as otherwise
provided for herein, LG will pay all AAA filing, administration and arbitrator fees
for any arbitration initiated in accordance with the AAA Rules and this arbitration
provision. If you prevail in the arbitration, LG will pay your attorneys’ fees and
expenses as long as they are reasonable, by considering factors including, but not
limited to, the purchase amount and claim amount. Notwithstanding the foregoing,
if applicable law allows for an award of reasonable attorneys’ fees and expenses, an
arbitrator can award them to the same extent that a court would. If the arbitrator
finds either the substance of your claim or the relief sought in the demand is
frivolous or brought for an improper purpose (as measured by the standards set
forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration
fees will be governed by the AAA Rules. In such a situation, you agree to reimburse
LG for all monies previously disbursed by it that are otherwise your obligation to
pay under the AAA Rules. Except as otherwise provided for, LG waives any rights
it may have to seek attorneys’ fees and expenses from you if LG prevails in the
arbitration.
LIMITED WARRANTY STATEMENT 230
Hearings and Location. If your claim is for $25,000 or less, you may choose to
have the arbitration conducted solely on the basis of (1) documents submitted to
the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as
established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing
will be determined by the AAA Rules. Any in-person arbitration hearings will be held
at a location within the federal judicial district in which you reside unless we both
agree to another location or we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out,
neither you nor LG can require the other to participate in an arbitration proceeding.
To opt out, you must send notice to LG no later than 30 calendar days from the
date of the first consumer purchaser’s purchase of the product by either: (i) sending
an e-mail to
, with the subject line: “Arbitration Opt Out” or (ii)
calling 1-800-980-2973. You must include in the opt out e-mail or provide by
telephone: (a) your name and address; (b) the date on which the product was
purchased; (c) the product model name or model number; and (d) the IMEI or MEID
or Serial Number, as applicable (the IMEI or MEID or Serial Number can be found (i)
on the product box; (ii) on a label on the back of the product beneath the battery,
if the battery is removable; or (iii) from the settings menu via the following path:
Settings
System About phone).
You may only opt out of the dispute resolution procedure in the manner described
above (that is, by e-mail or telephone); no other form of notice will be effective to
opt out of this dispute resolution procedure. Opting out of this dispute resolution
procedure will not affect the coverage of the Limited Warranty in any way, and
you will continue to enjoy the full benefits of the Limited Warranty. If you keep
this product and do not opt out, then you accept all terms and conditions of the
arbitration provision described above.
