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User Manual - Page 14

For GTS21FSKCSS.

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14 49-60780 Rev. 4
Troubleshooting Tips... Before you call for service
TROUBLESHOOTING TIPS
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needed, service can be scheduled by visiting us online GEAppliances.com or calling 800.GECARES 800.432.2737.
,Q&DQDGDYLVLWGEAppliances.ca or call 800.561.3344.
Problem Possible Causes What to Do
Refrigerator does not operate Refrigerator in defrost cycle. Wait about 30 minutes for defrost cycle
to end.
(LWKHURUERWKFRQWUROVVHWWR2)) Set the controls to a lower temperature
setting.
Refrigerator is unplugged. Push the plug completely into the outlet.
The fuse is blown/circuit breaker is
tripped.
Replace fuse or reset the breaker.
Motor operates for long periods
or cycles on and off frequently.
(Modern refrigerators with more
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require more operating time. They
start and stop often to maintain even
temperatures.)
Normal when refrigerator is first
plugged in.
Wait 24 hours for the refrigerator to
completely cool down.
Often occurs when large amounts of
food are placed in refrigerator.
This is normal.
'RRUOHIWRSHQ Check to see if package is holding door
open.
Hot weather or frequent door
openings.
This is normal.
Temperature controls set at the
coldest setting.
See Temperature Control section.
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too warm
Temperature control not set cold
enough.
See Temperature Control section.
Warm weather or frequent door
openings.
Set the temperature control one step
colder. See Temperature Control
section.
'RRUOHIWRSHQ Check to see if package is holding door
open.
)URVWRULFHFU\VWDOVRQIUR]HQIRRG
(frost within package is normal)
'RRUOHIWRSHQ Check to see if package is holding door
open.
Too frequent or too long door
openings.
This is normal.
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IUHH]HUFRPSDUWPHQWVIHHOVZDUP
Automatic energy saver system
circulates warm liquid around
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compartment.
This helps prevent condensation on the
outside.
Automatic ice maker does not work
(if installed).
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2))SRVLWLRQ
Set the power switch to ON position.
Water supply turned off or not
connected.
6HH,QVWDOOLQJWKHZDWHUOLQHVHFWLRQRI
the ice maker installation instructions.
)UHH]HUFRPSDUWPHQWWRRZDUP Wait 24 hours for the refrigerator to
completely cool down.
Piled up cubes in the storage bin
cause the ice maker to shut off.
Level cubes by hand.
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and turn the ice maker back on.
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)RRGWUDQVPLWWLQJRGRUWDVWHWRLFH Wrap foods well.
,QWHULRURIUHIULJHUDWRUQHHGV
cleaning.
See Care and Cleaning section.
6ORZLFHFXEHIUHH]LQJ 'RRUOHIWRSHQ Check to see if package is holding door
open.
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