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49-55114 19
Problem Possible Cause What To Do
Suds in the tub Wrong detergent Use only automatic dishwasher detergents to avoid sudsing.
Finish
®
Quantum
®
Automatic Dishwashing Detergent
has been approved for use in all GE Appliances
dishwashers.
To remove suds from the tub, open the dishwasher and
let suds dissipate. Add 1 gallon of cold water to the tub.
On Models with a dial: Close and latch the dishwasher.
Pump out water by slowly turning the dial until a drain
period is reached. Repeat if necessary.
On Models with Electronic Control: Pump out water by
pressing the START/RESET pad, then 10 seconds later,
press START/RESET pad again. Repeat if necessary.
Rinse agent was spilled Always wipe up rinse agent spills immediately.
Detergent cup lid
won’t latch
Dial is not in the OFF
position
Turn the timer dial to OFF.
Detergent left in
dispenser cups
Dishes or utensils are
blocking the detergent cup
Reposition the dishes. See the Loading section.
Black or gray marks
on dishes
Aluminum utensils have
rubbed against dishes
Remove marks with a mild, abrasive cleaner.
Dishes don’t dry Low inlet water temperature Make sure inlet water temperature is at least 120°F.
Select HEATED DRY.
Use HOT START and ADDED HEAT options.
Select a higher cycle, such as POTS & PANS or HEAVY
WASH.
Rinse agent dispenser is
empty
Check the rinse agent dispenser and fill as required.
Control panel
responded to inputs
but dishwasher
never filled with
water
Door latch may not be
properly seated
Call for service.
Water valve may be turned
off
Make sure water valve (usually located under the sink) is
turned on.
Troubleshooting Tips... Before you call for service
TROUBLESHOOTING TIPS
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