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49-60749 Rev. 3 15
Troubleshooting Tips... Before you call for service
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needed, service can be scheduled by visiting us online GEAppliances.com or calling 800.GECARES 800.432.2737.
,Q&DQDGDYLVLWGEAppliances.ca or call 800.561.3344.
Problem Possible Causes What To Do
Refrigerator does not
operate
Refrigerator in defrost cycle. Wait about 30 minutes for defrost cycle to end.
Refrigerator is unplugged. Push the plug completely into the outlet.
The fuse is blown/circuit breaker is
tripped.
Replace fuse or reset the breaker.
Vibration or rattling
(slight vibration is
normal)
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Motor operates for long
periods or cycles on and
off frequently. (Modern
refrigerators with more
storage space and a
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more operating time.
They start and stop
often to maintain even
temperatures.)
Normal when refrigerator is first plugged
in.
Wait 24 hours for the refrigerator to completely
cool down.
Often occurs when large amounts of
food are placed in refrigerator.
This is normal.
'RRUOHIWRSHQ Check to see if a package is holding door open.
Hot weather or frequent door openings. This is normal.
Temperature control set at the coldest
setting.
See About the control.
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compartment too warm
Temperature control not set cold
enough.
See About the control.
Warm weather or frequent door
openings.
Set the temperature control one step colder. See
About the control.
'RRUOHIWRSHQ Check to see if a package is holding door open.
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package is normal)
'RRUOHIWRSHQ Check to see if a package is holding door open.
Too frequent or too long door openings.
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taste
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cubes.
Wrap foods well.
,QWHULRURIUHIULJHUDWRUQHHGVFOHDQLQJ See Care and cleaning.
6ORZLFHFXEHIUHH]LQJ 'RRUOHIWRSHQ Check to see if package is holding door open.
Temperature control not set cold
enough.
See About the control.
Refrigerator has odor )RRGVWUDQVPLWWLQJRGRUWRUHIULJHUDWRU )RRGVZLWKVWURQJRGRUVVKRXOGEHWLJKWO\
ZUDSSHG.HHSDQRSHQER[RIEDNLQJVRGDLQWKH
UHIULJHUDWRUUHSODFHHYHU\WKUHHPRQWKV
,QWHULRUQHHGVFOHDQLQJ See Care and cleaning.
Moisture forms on
outside of refrigerator
Not unusual during periods of high
humidity.
Wipe surface dry.
Moisture collects inside
(in humid weather, air
carries moisture into
refrigerator when doors
are opened)
Too frequent or too long door openings.
TROUBLESHOOTING TIPS
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