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28
BEFORE YOU CALL
CONCERN CAUSE SOLUTION
DISPENSER (Ice & Water) (Continued)
Dispenser will
not dispense
water.
• Dispenser lock out is
engaged.
• Waterlternotseated
properly.
• Waterlterisclogged.
• Household water line
valve is not open.
• Press and hold control lock for three
seconds.
• Removeandreinstallthewaterlter.Be
suretopushthelterrmlysothatyou
hear it lock solidly into position.
• Replaceltercartridge.Besuretoremove
protectivecapsandpushthelterrmlyso
that you hear it lock solidly into position.
• Open household water line valve. See CON-
CERN column AUTOMATIC ICE MAKER.
Water has an
odd taste and/
or odor.
• Water has not been dis-
pensed for an extended
period of time.
• Unit not properly con-
nected to cold water line.
• Draw and discard 10-12 glasses of water
to freshen the supply.
• Connect unit to cold water line that sup-
plies water to the kitchen faucet.
Water pressure
is extremely
low.
• Cut-off and cut-on pres-
sures are too low (well
systems only).
• Reverse osmosis system
is in regenerative phase.
• Have someone turn up the cut-off and
cut-on pressure on the water pump sys-
tem (well systems only).
• It is normal for a reverse osmosis system
to be below 20 psi during the regenerative
phase.
Water not cold
enough.
• As warmer tap water goes
throughthelterand
enters the water tank the
chilled water is pushed
through to the dispenser.
Once the chilled water is
used up it will take several
hours to bring the freshly
replaced water to a cooler
temperature.
• Add ice to cup or container before dis-
pensing water.
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not
close.
• Door was closed too
hard, causing other door
to open slightly.
• Refrigerator is not level.
Itrocksontheoor
when moved slightly.
• Refrigerator is touching a
wall or cabinet.
• Close both doors gently.
• Ensureoorislevelandsolid,andcanad-
equatelysupporttherefrigerator.Contact
a carpenter to correct a sagging or sloping
oor.
• Ensureoorislevelandsolid,andcanad-
equatelysupporttherefrigerator.Contact
a carpenter to correct a sagging or sloping
oor.
Drawers are
difcult to
move.
• Food is touching shelf on
top of drawer.
• Track that drawers slide
on is dirty.
• Remove top layer of items in drawer.
• Ensure drawer is properly installed on
track.
• Clean drawer, rollers, and track. See Care
& Cleaning.
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