WHEG01K Westinghouse Non-Stick Portable Electric Grill User Manual

WHEG01K2000W-

2400W

220~240V

ELECTRIC GRILL

INSTRUCTION MANUAL

ELE

TRI

RIL

SAFETY INFORMATION

Important Safety Instructions . . . . . . . . . . ............... . . . . . . . . . . 1 - 2

Electrical Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

SETUP AND USE

Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Parts and Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Temperature Control Probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Cooking Temperatures & Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

CLEANING AND CARE ............................ . . . . . . . . . . 8

TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 - 13

CONTENTS

Figures and illustrations in this User Manual are provided for

Product design and VSHFL´Fations may be changed without notice.

PEACE OF MIND GUARANTEE

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

IMPORTANT SAFETY INSTRUCTIONS

***WARNING***

The temperature of accessible surfaces may be hot whilst the electric is operating.

1. Read all instructions in this manual carefully before using your new electric

appliance. Save these instructions.

2. Always use this electric grill with a power outlet of the voltage (A.C. only)

marked on the back of the appliance.

3. This appliance is intended for non-commercial, indoor use only. Do not use this

appliance for anything other than its intended use.

DANGER: Do not operate the electric grill if:

- the cord or plug is split, melted or damaged.

- the grill has malfunctioned.

- the grill has been damaged in any manner.

If any of the above incidents occur, return your grill to the nearest authorised

service center for examination, repair or adjustment.

DANGER: The electric grill must only be used with the temperature control

probe provided with the grill.

DANGER: Do not under any circumstances immerse the power cord, mains

plug or temperature control probe in water or any other liquid.

WARNING: Incorrect operation and improper use may damage the grill or

parts thereof, and cause severe personal injury.

WARNING: When operating the grill, only use the handle grips to move the

grill and control knob to adjust the temperature, as some surfaces will become

very hot whilst the grill is in use and after use.

WARNING: Do not place extremely cold / frozen foods or liquids onto

a hot grill as it may result in excessive steam, spitting and spattering causing

personal injury.

10.

WARNING: Do not place the temperature control probe in the dishwasher.

11.

WARNING: After washing or cleaning the electric grill, ensure that the

temperature control probe insert area and prongs are completely dry before

using the grill again.

12.

WARNING: Do not place the grill on or near materials that could easily

catFK´re.

13.

CAUTION: Do not use metal utensils as they may scratch the non-stick surface.

Scratching off the non-stick surface is not covered by warranty. The grill is

suitable for use with nylon and plastic utensils.

14.

CAUTION: If using plastic or nylon utensils do not leave on hot cooking grill.

15.

CAUTION: Do not expose a hot grill to cold water as this may cause

warping and/or other damage to the appliance.

16.

CAUTION: Ensure that the temperature control probe dial is in ‘OFF’ position

after each use.

DANGER - Immediate hazards

which WILL result in severe

personal injury or death.

DANGER

WARNING - Hazards or unsafe

practices which COULD result in

severe personal injury or death.

WARNING

CAUTION - Hazards or unsafe

practices which COULD result in

minor personal injury.

CAUTION

grill

supply mains. Unplug the appliance from mains;

- before cleaning

- immediately after use

- when moving it to storage and

- when not in use.

18.

CAUTION: Keep the grill and its cord out of reach of children less than 8

years old.

19. This grill is not intended for use by persons (including children) with reduced

physical, sensory or mental capabilities or lack of experience and knowledge,

unless they have been given supervision or instruction concerning use of the

grill in a safe way by the person responsible for their safety, and understand

the hazards involved.

20. Children should be supervised not to play with the grill.

21. Do not use the grill when children are in the vicinity.

22.

power plug. Remove by grasping the plug - do not pull on the cord.

23. This grill is not intended to be operated by means of an external timer or

separate remote-control system.

24. Do not place your grill on or near a hot gas µDPe, electric element, heated

oven or any hot surface.

25. Do not place the grill on top of any other appliance.

26. Do not allow the mains supply cord or plug to touch a hot grill or other hot

objects, or allow the power cord to lay across the grill.

27. Do not allow the power cord of this appliance to hang over the edge of a table or

bench top.

28. The grill must be used on an even, level and stable – preferably heat-resistant

surface. Avoid using the electric grill on metal surfaces, such as the kitchen

sink or a hotplate/induction cooktop.

29. Never carry or hang the grill for storage by the temperature control probe

power cord.

30. Do not use harsh or abrasive cleaning agents or any sharp instruments for

cleaning the unit. When the unit is cool to touch, the outside surface may be

wiped clean with a soft, damp cloth and then dried thoroughly. If necessary, a

mild dishwashing detergent may be applied to the cloth but not directly applied

to the grill.

31. Do not use you grill on maximum temperature settings as this will shorten the

life of the non-stick coating.

32. Immediately unplug the grill from mains power if malfunction occurs.

33. Any appliance that has been dropped or damaged should not be used until

examined by an authorised service center.

34. If the mains supply cord is damaged, it must be replaced by the manufacturer, its

servicHDJHQWRUDVLPLODUO\TXDOL´HGSHUVRQLQRrder to avoid a hazard.

35. After use, wait for the grill to cool down before moving. Carry only by the

outer handles.

36. Allow the grill to cool down and dry completely before moving it to storage.

IMPORTANT SAFETY INSTRUCTIONS

17.

CAUTION: The grill must not be left unattended while it is connected to the

ELECTRICAL REQUIREMENTS

POWER SUPPLY CORD

1. Do not attempt to modify the power cord or plug in any way.

2. A short power supply cord is provided to reduce the risk of becoming entangled

in or tripping over a longer cord.

3. If the power supply cord is too short, do not use an extension cord. Have a

TXDOL´HGHOHFWULFLDQRUVHUYLceman install an outlet near the appliance.

NOTE: Neither Westinghouse nor the retailer can accept any liability for damage

to the product or personal injury resulting due to failure to observe the electrical

connection procedures.

INSTALLATION GUIDE

1. Carefully unpack your electric grill.

2. Carefully remove packaging around the grill and power cord. Do not remove

warning labels.

3. Wash the grill and drip tray before use. Ensure temperature control probe is

removed before washing.

DANGER: Do not under any circumstance immerse the temperature probe, mains

cord or mains plug in water or any other liquid.

DANGER: The electric grill must only be used with the temperature control

probe provided with the grill.

WARNING: After washing or cleaning the electric grill ensure that the

temperature control probe insert area and prongs are completely dry before using

the grill.

WARNING: Do not place the grill on or near materials that could easily catch

´re.

1. Non-stick grill plate for easy cooking with less mess.

Drip tray to collect excess fat and oil in a neat and accessible tray.

Carry handles for effortless movement.

4. Temperature probe to allow for temperature control.

PARTS AND FEATURES

Non-stick grill plate for eas

cooking with less mess.

Ribbed side to achieve healthier cooking and the classic grill marks.

Flat side for cooking versatility.

1. Before ´Ust use, the grill must be cleaned. Ensure the temperature control

probe is not attached to the grill during the cleaning process. Wash your

grill and drip tray with hot water and mild detergent. Rinse with fresh water and

dry thoroughly. Your grill is now ready for use.

2. Season the cooking surface by applying a thin coat of cooking oil and rub in with

paper towels.

3. Insert the control probe into the inlet on the side of the grill.

4. Plug the power cord into the power outlet and turn on.

5. Set the temperature control probe to the desired temperature setting.

6. WARNING: Do not place extremely cold / frozen foods or liquids

onto a hot grill

as it may result in excessive steam, spitting and spattering causing personal injury.

OPERATING INSTRUCTIONS

LOW

LOW/

MED

MED/

HIGH

COOKING TEMPERATURE & TIMES

Bacon

MED/HIGH

10 - 12 min

ITEM TEMP TIME

Browning 5 - 10 min

Eggs, Fried / Scrambled LOW/MED 2 - 5 min

Fish MED/HIGH 5 - 10 min

French Toast

MED 4 - 6 min

Hamburgers 2.5cm thick MED/HIGH 10 - 14 min

Hamburgers 1.5cm thick MED/HIGH 5 - 7 min

Liver MED/HIGH 6 - 10 min

Pancakes HIGH 2 - 3 min

Pork Chops, 2.5cm thick MED/HIGH 20 - 25 min

Pork Chops, 1.5cm thick MED/HIGH 15 - 20 min

Sausages

MED 15 - 25 min

Steak: Beef Minute Steak

HIGH 2 - 4 min

Steak: Beef 2.5cm thick - Rare HIGH 5 - 7 min

Steak: Beef 2.5cm thick - Medium HIGH 8 - 10 min

Steak: Beef 4cm thick - Rare HIGH 7 - 10 min

Steak: Beef 4cm thick - Medium

HIGH 12 - 15 min

HIGH

Fantastic recipes for this product and many other Westinghouse

appliances can be found under the recipe section at:

www.westinghousesmallappliances.com.au

CLEANING & CARE

Medium and low heat settings will yield the best results for most types of cooking.

Heating the grill gradually will ensure even heat distribution. Do not use your

grill

maximum temp settings as this will shorten the life of the non-stick coating.

The grill is suitable for use with nylon and plastic utensils. Do not use steel utensils

as they may scratch the non-stick surface. Scratching of the non-stick surface is

covered by warranty.

CLEANING

1. Allow the grill to cool thoroughly after using. Exposing your grill to cold water

whilst hot may cause warping and/or damage.

2. Once cooled, submerse the grill in water and allowing it to soak will assist in the

removal of tough baked on particles.

3. When washing, non-abrasive cloths and plastic bristle kitchen brushes may be

used to remove stubborn food particles from your grill. Do not use abrasive

cloths and cleaning materials as they may damage the non-stick surface.

4. The grill is fully immersible and can be washed in warm soapy

water

using

a mild household detergent and a soft washing sponge.

WARNING: Do not place the temperature control probe in water.

5. Ensure both probe and grill are completely dry before inserting probe into

grill for use.

6. Should your grill require cleaning of stubborn stains and build-up, the following

method is recommended:

***Combine: 2 tablespoons bicarbonate of soda and 2 teaspoons water***

i). Pre-heat the grill for approximately 1-1.5 minutes on a Med heat.

ii). Turn the p

ower OFF at the power outlet, remove the plug from the power

outlet and remove probe from grill.

iii). Brush the above paste solution onto the non-stick surface and allow to stand

for one hour.

iv). Wash the grill in warm soapy water using a mild household cleaner and a

soft washing sponge.

7. Ensure grill is dried thoroughly and stored in a dry place away from steam and

humidity.

For up to date instructions please visit this product’s page on our website by scanning

the QR code on it’s cord label, or visit https://westinghousesmallappliances.com.au/

products/westinghouse-non-stick-electric-grill-2200w-black

This page will answer frequently asked questions and have more helpful tips on how to

use and care for your Westinghouse Small Appliance.

not

TROUBLE SHOOTING

BEFORE CALLING FOR SERVICE

If the grill fails to operate:

1. Make sure the grill is plugged in correctly and securely. If it is not, remove the

plug from the outlet, wait 10 seconds and plug it back in securely.

2. Check for a blown or tripped circuit breaker in your home. If these seem to be

working correctly, test another appliance in the same outlet to ensure the outlet

is working correctly.

IF NONE OF THE ABOVE SOLVES THE PROBLEM, DO NOT TRY TO ADJUST OR

REPAIR THE GRILL YOURSELF.

CUSTOMER SERVICE

In the event you believe your grill to be defective, please return it along with your

sales receipt to the place of purchase for resolution.

For any enquiries, please call our service center on: Tel: 1300 883 109

Mon-Fri 8:00am – 4:00pm AWST

TROUBLESHOOTING

Troubleshoot your problem by using the chart below. If the grill still does not

operate correctly, it may be defective.

Grill does

not turn on.

TROUBLE

Grill is not

plugged in.

POSSIBLE CAUSE

Check that the grill is

plugged into a working

power outlet and turned on.

Grill does

not heat up.

Temperature control

probe is 'OFF'.

Set the temperature control

probe to the desired

temperature setting by

rotating the knob.

POSSIBLE REMEDY

PEACE OF MIND GUARANTEE

Our Westinghouse small appliances are backed by a 12 month guarantee as part of

our dedication to provide quality products for our customers. This means that if you

purchase a Westinghouse small appliance which has a manufacturer defect/fault, or

GRHVQRWPHHWWKHVHOOHUVVSHFL´FDWLRQVDVDUHVXOWRIDGHIHFt/fault, then the seller

will either repair or replace the unit, or refund the purchase price of the unit at their

own discretion. (refer to clause 4 of the Limited Warranty)

This does not apply to products which have been misused/abused, poorly

maintained or serviced, damaged due to negligent handling, accidentally damaged

or normal wear and tear. Ensure to follow all instructions within this instruction

manual, including the Cleaning & Care section for correct maintenance. (See page 8)

Your warranty does not cover the following:

Freight costs incurred during a claim, consumables, loss, damage or

DFFHVVRULHVZKLFKUHTXLUHSHULRGLFUHSODFHPHQWE\QDWXUH´OWHrs, seals

etc.)

Damage caused by power surges, voltage supply issues, power dips or

usage of the incorrect voltage.

'DPDJHFDXVHGE\VHUYLFHRUPRGL´FDWLRQRIWKHXQLWZKLFKDUHQot

performed by authorised service centres or personnel.

Damage caused by the use of accessories, attachments, consumables,

parts or devices which are not produced for the product by Westinghouse

and it’s licensees.

Damage caused by exposure of the product to abnormally corrosive

conditions.

Usage of the product which are outside of the intended applications. (refer

to page 1-2)

If your warranty claim is accepted, the product may be replaced with a similar or

refurbished unit or repaired using refurbished parts. If your warranty claim is not

accepted, the seller will inform you and provide any further options which are

available in your situation. If the product is to be repaired or shipped as a result of

this, you will be responsible for the cost of repair and/or any freight charges incurred.

Damage caused by incorrect or improper operation and/or installation.

Damage caused by a failure to follow additional instructions.

For the most up-to-date manuals and FAQ’s, please visit the product page of your

appliance by scanning the QR code on your appliance’s cord label.

Products which have had the serial number and/or rating label removed.

How to claim under this warranty:

Carefully check the operating instructions, user manual and the terms of

this warranty;

Have the model and serial number of the appliance available;

Have the proof of purchase (e.g. receipt) available;

Return the unit to place of purchase;

If unable to return to the place of purchase, call our customer service centre

on 1300 883 109.

&RQVXPHU/DZ7KHEHQH´WVWRWKH&RQVXPHUXQGHUWKLV:DUUDQW\DUHLQ

DGGLWLRQWRWKHULJKWVDQGUHPHGLHVRIWKHEX\HUXQGHUDQ\&RQVumer

*XDUDQWHHV7KH$XVWUDOLDQ&RQVXPHU/DZUHTXLUHVWKDWZHFRQ´UPWKDW

Our goods come with guarantees that cannot be excluded under the

Australian Consumer Law. You are entitled to a replacement or refund for

a major failure and for compensation for any other reasonably

foreseeable loss or damage. You are also entitled to have the goods

repaired or replaced if the goods fail to be of acceptable quality and the

failure does not amount to a major failure.

6XEMHFWWR&ODXVHWKH6HOOHUZDUUDQWVWKDW:HVWLQJKRXVHEUDQGHG

SURGXFWVZLOOEHIUHHRIPDQXIDFWXULQJGHIHFWVDQGZLOOSHUIRUPWRWKH

6HOOHUVVSHFL´FDWLRQVVXEMHFWWRWKHIROORZLQJFODXVHV

7KHEHQH´WRIWKLV:DUUDQW\H[WHQGVRQO\WRWKHRZQHURIWKHSURSHUW\LQ

ZKLFKWKH3URGXFWVPDQXIDFWXUHGRUVXSSOLHGE\WKH6HOOHUDUHLQVWDOOHG

DQGXVHGE\WKHRZQHUIRUWKHGXUDWLRQRIWKH:DUUDQW\3HULRGXQGHU

VWDQGDUGGRPHVWLFDSSOLFDWLRQV

7KH:DUUDQW\FRPPHQFHVRQWKHGDWHRIWKHSXUFKDVHRIWKHSURGXFWDQG

FRQWLQXHVIRUWKHEHQH´WRIWKH2ZQHUIRUWKH:DUUDQW\3HULRG,IZLWKLQ

WKH:DUUDQW\3HULRGDPDQXIDFWXULQJGHIHFWLVGLVFRYHUHGLQWKH3URGXFW

RUWKH3URGXFWIDLOVWRSHUIRUPWRWKH6HOOHUVVSHFL´FDWLRQVDVDUHVXOWRI

VRPHGHIHFWLQPDWHULDORUZRUNPDQVKLSLQWKH3URGXFWWKHQWKH6HOOHUZLOO

DWLWVRZQGLVFUHWLRQ

D5HSDLURUUHSODFHWKH3URGXFWDWWKHFRVWRIWKH6HOOHU*RRGVUHSDLUHG

RUUHSODFHGXQGHUWKLV:DUUDQW\ZLOOEHZDUUDQWHGIRUWKHUHPDLQLQJSHULRG

RIWKH:DUUDQW\Products presented for repair may be replaced by

refurbished products of the same type rather than being repaired.

Refurbished parts may be used to repair the products.

E5HIXQGWKHSXUFKDVHSULFHSDLGE\WKHFRQVXPHU

7KH:DUUDQW\GRHVQRWDSSO\WR3URGXFWWKDW

D+DVIDLOHGGXHWRH[FHVVLYHZHDUDQGWHDUEH\RQGZKDWLVFRQVLGHUHGWR

EHUHDVRQDEOH

E+DVEHHQPLVXVHGRUQHJOHFWHG

F+DVEHHQGDPDJHGDFFLGHQWDOO\RUE\DFWVRI*RGLQFOXGLQJ´UHDQG

µRRGLQJ

G+DVEHHQXVHGRURSHUDWHGFRQWUDU\WRRSHUDWLQJRUPDLQWHQDQFH

LQVWUXFWLRQV

H+DVEHHQGDPDJHGE\WKH&RQVXPHURUDWKLUGSDUW\DXWKRULVHGWRDFW

IRUWKHFRQVXPHULQWUDQVLWIURPWKH6HOOHUVVWRUHWRWKH&RQVXmer.



1RWKLQJLQWKLVZDUUDQW\DIIHFWVWKH&RQVXPHUVULJKWVXQGHUWKH$XVWUDOLDQ

I+DVEHHQPRGL´HGDOWHUHGRUWDPSHUHGZLWKE\XQDXWKRUL]HGSHUVRQV

J'DPDJHFDXVHGE\LQVHFWVRUYHUPLQDQGFODLPVEDVHGRQWKHSUHVHQFHRI

LQVHFWVRUYHUPLQ

K+DVEHHQXVHGLQFRPPHUFLDOVLWXDWLRQVRUDSSOLFDWLRQV

,WDOVRH[FOXGHVEUHDNDEOHVVXFKDVJODVVDQGFHUDPLFLWHPVFRQVXPDEOH

LWHPVVXFKDVWKRVHWKDWUHTXLUHSHULRGLFUHSODFHPHQWDVSDUWRIWKHRUGLQDU\

XVHODFNRIFDUHRUPDLQWHQDQFHRIWKHSURGXFWRUDVGLUHFWHGE\WKH

LQVWUXFWLRQERRNOHWPLQRUFRVPHWLFLVVXHVLQFOXGLQJZLWKRXWOLPLWDWLRQSDLQW

DQGFRDWLQJVDQGQRUPDOZHDUDQGWHDUDQGGRHVQRWFRYHUWKHFRVWRI

FODLPLQJXQGHUWKHZDUUDQW\RUWUDQVSRUWLQJWKHJRRGVWRDQGIURPWKHSODFH

RISXUFKDVH

,QRUGHUWRPDNHDFODLPXQGHUWKH:DUUDQW\WKH2ZQHUPXVWZKHUHSRVVLEOH

UHWXUQWKHJRRGVWRWKH6HOOHUVVWRUHDWWKH2ZQHUVFRVW3URRIRISXUFKDVH

PXVWEHVXSSOLHGLQDOOFDVHV

7KHVHOOHUZLOOH[DPLQHDQ\UHWXUQHG3URGXFWVDQGLIWKH6HOOHUGHWHUPLQHVWKDW

WKHUHLVDQDSSDUHQWGHIHFWWKURXJKQRIDXOWRIWKH2ZQHUWKH6HOOHUZLOO

D0DNHQRWHRIWKH2ZQHUVFRQWDFWGHWDLOVLQFOXGLQJWKH2ZQHUVWHOHSKRQH

QXPEHUZKLFKWKHRZQHUFDQEHFRQWDFWHGGXULQJEXVLQHVVKRXUVSRVWDO

DGGUHVVDQGHPDLODGGUHVV

E0DNHQRWHRIWKHGHIHFWVUHSRUWHGE\WKH2ZQHU

F7DNHEDFNWKHGHIHFWLYHJRRGVIURPWKHRZQHUDQGGHWHUPLQHZLWKLQD

UHDVRQDEOHWLPHWKURXJKGLDORJXHZLWKWKH6HOOHUZKHWKHUWKHJRRGVDUH

GHIHFWLYH

G$GYLVHWKHRZQHUZLWKLQDUHDVRQDEOHWLPHIUDPHZKHWKHULWDFFHSWVRU

UHMHFWVWKH3URGXFWFODLP

H,IWKH6HOOHUDFFHSWVWKHUHWXUQRIWKH3URGXFWWKH6HOOHUPXVWDUUDQJHWR

KDYH

L7KH3URGXFWUHSDLUHGRU

LL5HSODFHWKHGDPDJHGRUIDXOW\3URGXFWRU

LLL5HIXQGWKHSXUFKDVHSULFH

1RWHWKDWUHSDLUVRUUHSODFHPHQWVPD\EHGRQHZLWKUHIXUELVKHGLWHPVRU

SDUWVRUUHSODFHGZLWKDVLPLODULWHP

7KH6HOOHUZLOOQRWDFFHSWDQ\UHWXUQHG3URGXFWZKLFKKDVQRWEeen

UHWXUQHGVWULFWO\LQDFFRUGDQFHZLWKWKLV:DUUDQW\

For the purpose of this Warranty:

a.) Australian Consumer Law means the law as set out in Schedule 2 of the

Competition and Consumer Act 2010 (Cth).

b.) Consumer means the Purchaser of goods from the seller.

c.) Consumer means a Consumer as that term is set out in section 3 of the

Australian Consumer Law.

d.) Consumer Guarantees means the guarantees under the Australian

Consumer Law. e.) Implied terms means any guarantees, conditions,

warranties or other terms implied by any Australian Commonwealth, State

or Territory laws, (excluding the Australian Consumer Law) or the law of

any other jurisdiction.

f.) Owner has the meaning set out in clause 3.

g.) Warranty means this warranty.

h.) Product means the Product/s bought by the Owner from the Seller that

fall under this warranty.

i.) Warranty Period means:

i) In relation to Cast Iron Cookware: 3 Year Limited Warranty.

ii) In relation to Non-Stick Cookware: 3 Year Limited Warranty

iii) In relation to Cooking Utensils: 3 Year Limited Warranty

iv) In relation to Knives/Knife Block Sets: 3 Year Limited Warranty

v) In relation to Stainless Steel Cookware: 10 Year Limited Warranty

vi) In relation to Chopping boards: 1 Year Limited Warranty

vii) In relation to Small Appliances: 1 Year Limited Warranty

CUSTOMER SERVICE - 1300 883 109

IMPORTED AND DISTRIBUTED BY RVM AUSTRALIA PTY LTD.

13 Merino Entrance, Cockburn Central, WA 6164

MADE IN CHINA

and WESTINGHOUSE

are trademarks of Westinghouse Electric Corporation.

WHEG01K Westinghouse Non-Stick Portable Electric Grill

Product's Documents

Westinghouse - WHEG01K - User Manual

Specifications

Westinghouse WHEG01K Questions and Answers