www.zlinekitchen.com
UNDER CABINET RANGE HOODS
Installation and User Manual
ZLINE Kitchen and Bath provides Attainable Luxury, where the kitchen and bath of your dreams
is never out of reach. Through our unique designs and unparalleled quality, we’re dedicated to
providing you an elevated experience in the heart of your home. With an endless selection of
features and finishes, our inspiration is your reality.
WARNING: This product can expose you to chemicals including nickel, which is known to the
State of California to cause cancer. For more information, go to www.P65Warnings.ca.gov.
ZLINE is fueled by a passion for innovation; A relentless pursuit of bringing the
highest end luxury designs and professional features into everyone’s homes.
Because we continually strive to improve our products, we may change
specifications and designs without prior notice.
Scan the QR code to view the most up-to-date version of the Installation
Manual and User Manual.
IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . .1
BEFORE INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
REPLACING PARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
How To Replace The Button Panel . . . . . . . . . . . . . . . . . . . . . . 11
How To Replace The Circuit Board . . . . . . . . . . . . . . . . . . . . . . . 12
How To Replace The Light Bulbs In Your Range Hood . . . . . . . . . . . . . 13
How To Replace The Capacitor . . . . . . . . . . . . . . . . . . . . . . . . . 14
How To Replace The Transformer . . . . . . . . . . . . . . . . . . . . . . . . 15
How To Install And Replace Spring-Loaded Baffle Filters . . . . . . . . . . . 19
How To Replace Or Change Charcoal Filters . . . . . . . . . . . . . . . . . 20
How To Clean And Replace The Grease Cup . . . . . . . . . . . . . . . . . 21
FREQUENTLY ASKED QUESTIONS . . . . . . . . . . . . . . . . . . . 22
TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
TABLE OF CONTENTS
1
General Safety
IMPORTANT SAFETY INSTRUCTIONS
WARNING
If the information in this manual is not followed exactly, a fire or explosion
may result causing property damage, personal injury, or death.
• Before beginning installation, please read and follow these important instructions for
the safety of your home and the people living in it.
• The instructions in this manual are intended for qualified installers and certified
service technicians. Installation and electrical wiring must be completed by qualified
professionals and in accordance with applicable codes and standards.
• DO NOT attempt to install this appliance yourself. Injury could result from installing the
unit due to lack of appropriate electrical and technical background.
• The installer should leave these instructions with the consumer who should retain for
local inspectors’ use and for future reference.
• Due to the size and weight of ZLINE range hoods, two-person installation is highly
recommended.
• Use care when handling the range hood, chimney cover, baffle filters, and any parts
or accessories, as sharp edges may lead to injury. Use of gloves during installation is
highly recommended.
• The manufacturer will not be responsible for any damage to property or to persons
caused by incorrect installation, improper use of the appliance, or failure to heed the
warnings listed.
• The manufacturer reserves the right to make changes to its products when considered
necessary and useful, without affecting the essential safety and operating characteristics.
• This appliance is designed for general ventilating use only. DO NOT use to exhaust
hazardous or explosive materials and vapors.
• The combustion air flow needed for safe operation of fuel-burning equipment may
be affected by this unit’s operation. Follow heating equipment guidelines and safety
standards such as those published by the National Fire Protection Association (NFPA),
American Society of Heating, Refrigeration and Air Conditioning Engineers (ASHRAE),
and local code and government authorities.
• Sufficient air is needed for proper combustion and exhausting of gases through the
ducting installed with range hoods to prevent back drafting.
• Before servicing or cleaning the unit, fully disconnect the hood from power to avoid risk
of electric shock and injury.
2
General Safety
IMPORTANT SAFETY INSTRUCTIONS
• Ducted range hoods MUST ALWAYS be vented to the outdoors or in some instances
converted to recirculate the air. All ZLINE hoods come with a transition piece with a
built-in damper.
• Some existing installations may already have an external damper at the exit point of the
home. In this case, the damper in the transition piece of your hood needs to be removed,
as these two dampers work against each other and will reduce the performance
of the hood.
• Please consult an HVAC or installation professional for advice to comply with local
regulations and ensure appropriate ventilation.
• When cutting or drilling into a wall or ceiling, be careful not to damage electrical wiring
or other hidden utilities.
• All electrical wiring must be properly installed, insulated, and grounded. ZLINE range
hoods come with a grounded 3-prong plug that must be plugged into a dedicated 15-
amp circuit. Manipulating the plug or cutting the electrical cord will void your warranty.
• Electrical installation must be in accordance with the National Electrical Code ANSI/
NPA70-latest edition and/or local codes.
• Old duct work should be cleaned or replaced, if necessary, to avoid the possibility of a
grease fire or other hazard. Check all joints on duct work to ensure proper connection;
all joints should be properly taped/secured.
• When a range hood ventilates air out of the room, the vented air must be replaced; this
is called makeup air. If a makeup air system is needed, but not used, a hood may not
function as expected due to negative air pressure.
• ZLINE does not currently provide makeup air units. Always consult applicable building
codes regarding minimum and maximum air flow rates. Certain states may require
additional items such as makeup air for larger CFM range hoods.
• Keep the motor, fans, baffle channels, filters, tunnels, grease cups, and grease-laden
surfaces clean. Grease should not be allowed to accumulate inside or on the surface of
the range hood; clean surfaces frequently.
• Take care when cleaning the range hood in spray form: never direct spray of water or
cleaners onto the electrical wiring, motor, button panel, or light bulbs.
• After installation, use a stainless steel cleaning product or wipe to eliminate any residues
from protective film after removal.
3
General Safety
IMPORTANT SAFETY INSTRUCTIONS
• When cleaning stainless steel, only use a stainless steel cleaner product with a soft
sponge, or use a cloth with a warm soap and water solution. Never use abrasive
powders or liquids.
• To reduce the risk of fire and to disperse air properly, make sure to vent air outside.
DO NOT vent exhaust into spaces between walls, crawl spaces, ceilings, attics,
basements, or garages.
• All ZLINE range hoods are ETL-listed, ensuring all parts were tested for safety and meet
industry standards and regulations.
• You must purchase appropriate flexible ducting and any additional items to vent the
hood in accordance with government codes.
• Please verify with local and state regulations on the proper venting method for your
hood. Many agencies have CFM rating specifications for your hood.
• Always turn the range hood on when cooking at high heat or when cooking flaming
foods. Use high settings on the cooking range below only when necessary.
• Never leave range top surface units underneath a range hood unattended at high
settings. Boilovers can cause smoking and greasy spillovers that may ignite. Heat oils
slowly on low or medium settings.
• Always use appropriate cookware and utensils; always use cookware appropriate for
the size of the surface element on your range top underneath a range hood.
• To reduce the risk of injury in the event of a range top grease fire, smother flames with
a close fitting lid, cookie sheet, or metal tray, then turn off the burner. Never pick up a
flaming pan — you may be severely burned.
• Keep flammable or combustible material away from flames. If flames do not go out
immediately, evacuate and call the fire department. DO NOT use water, including wet
dishcloths or towels — a violent steam explosion will result.
• Carefully inspect all items for damages upon delivery. Upon acceptance of the range
hood, owner assumes responsibility for its safe arrival.
• Before installing your unit, test the range hood for proper functionality by plugging it
into an appropriate outlet and testing the fan and lights. Do not install any appliance
if they have missing or broken parts. If units arrive damaged, contact ZLINE Customer
Service at 1-614-777-5004 for help.
4
RANGE HOOD MEASUREMENTS
NOTE: The recommended height to install your hood is 30" (762 mm) minimum and 36"
(914 mm) maximum above your range top or cook top. For outdoor installation, the hood
should be installed between 36" (914 mm) and 42" (1067 mm) above the grill. These
distances allow for optimal venting efficiency. Consult an HVAC or installation professional
for ventilation advice.
Hood Measurements
BEFORE INSTALLATION
5
Recirculating Kit
BEFORE INSTALLATION
RECIRCULATING KIT
NOTE: If you purchased a ZLINE under cabinet range hood with a recirculation kit, follow
the instructions below before preparing to install the hood. If your range hood is not a
recirculating model, please skip to Installation, page 7.
1. Open the recirculating kit package and locate all necessary hardware. Included should
be 4 screws with 4 washers.
2. Line up the recirculating kit with the top of the range hood as shown below.
3. Secure the recirculating kit to the range hood with the provided screws and washers as
shown below. Once secure, fully tightening each screw until the recirculating kit is flush
with the range hood. Use care to not overtighten.
4. Once secure, install the range hood as outlined on page 7.
Width varies
4 3/4"
(95 mm)
12" (305 mm)
No time to read?
Scan for a quick video.
Undercabinet Recirculating Kit
Step 1:
Open package, locate all neccessary hardware. Included should be
4 screws with 4 washers.
Step 2:
Line up the recirculating kit with the top of the range hood.
Step 3:
Secure the recirculating kit with the provided screws. Once secure,
begin tightening each screw until the recirculating kit is flush with the
range hood.
Step 4:
Install undercab per range hood installation guide.
Width varies
4 3/4"
(95 mm)
12" (305 mm)
No time to read?
Scan for a quick video.
Undercabinet Recirculating Kit
Step 1:
Open package, locate all neccessary hardware. Included should be
4 screws with 4 washers.
Step 2:
Line up the recirculating kit with the top of the range hood.
Step 3:
Secure the recirculating kit with the provided screws. Once secure,
begin tightening each screw until the recirculating kit is flush with the
range hood.
Step 4:
Install undercab per range hood installation guide.
6
Ducting
BEFORE INSTALLATION
DUCTING REQUIREMENTS
• For non-recirculating hoods, determine the location of the venting pipe from the hood to
the outside of your home before installation.
• Ducting is not provided with your ZLINE range hood. It’s recommended to use solid
ducting made of galvanized steel or another appropriate rigid metal ducting whenever
possible for the lowest noise and highest flow.
• Use a maximum of 40' (12192 mm) of ductwork. Try to minimize the use of elbows.
• You must establish a minimum of 12" (305 mm) of vertical airflow from the top of the hood
before executing any 90° turn. No more than 3 elbows are allowed; each 90° turn you
make equates to 5' (1524 mm) lost when accounting for the maximum 40' (12192 mm).
• Do not use any reducers on ducting smaller than the appropriate diameter for your
hood’s transition piece (6" or 8" — 152 mm to 203 mm).
• Any existing or additional dampers should be inspected for proper operation.
• Always consult an HVAC or installation professional to determine the best ducting option
for your range hood, as each kitchen and home layout will vary.
EXAMPLES OF PROPER AND IMPROPER DUCTING:
7
INSTALLATION
NOTE: The following instructions are for installing an under cabinet hood into the wall
above your cooktop. Depending on the size and model of your hood, units may have
one or two mounting brackets, and each bracket may have one or more mounting holes;
consult an installation professional, as each kitchen and home layout will vary.
1. Measure the distance between range top and the bottom of the range hood. A distance
of 30" to 36" (762 mm to 914 mm) is recommended for optimal ventilation.
2. Attach mounting brackets to the back of the hood using the provided screws, as outlined
in the image below. Bracket(s) will differ in size and placement depending on the model
of your range hood.
3. Using a second person, hoist the hood to the wall to determine its final resting place.
Use a pencil to mark drill holes through the brackets; use a level as needed.
4. Set the hood aside and prepare to drill holes into your wall. Be sure to mount to a secure
backing to hold the weight of the hood. If not drilling into studs, use plastic anchors to
ensure a secure backing. Use a level to ensure a flush installation.
5. After holes are drilled and anchors are inserted, secure the provided screws into the
wall. Do not fully tighten the screws; leave roughly 1/8" space of wiggle room.
6. Secure the ducting transition piece to the top of the range hood using the provided
screws, as outlined in the image below. NOTE: Some models may come with the
transition piece already secured.
INSTALLATION
Hood Installation
8
Hood Installation
7. Secure your ducting connection to the transition piece using foil-backed tape to hold it
into place top of the hood. Try and minimize the use of elbows; more elbows and longer
runs create higher static pressure.
8. The hood comes with a grounded 3-prong plug that must be plugged into a dedicated
15-amp circuit. Draw the electrical wire through the top of the hood and into the cabinet
access opening above, as shown in the image below.
9. Use a second person to hold the hood in place while you align the hood-mounting
brackets to the partially fastened screws on the wall.
10. Fully secure the mounting screws through the mounting brackets into the wall.
Scan for an under cabinet hood
installation tutorial video. Please note
that depending on model of range hood,
some installation processes may vary.
ALTERNATIVE INSTALLATION NOTES:
• For recirculating units, or if you wish to install the under cabinet range hood directly into
the bottom of a cabinet, you’ll need to use a hammer and flathead screwdriver to knock
out the mounting holes located on the left and right sides of the top of the hood.
• Using a second person to hold the hood in place, secure the hood to the bottom of the
cabinet using the provided hardware. For cabinets with recessed bottoms, you’ll need
to attach 4" (102 mm) wide wood filler strips (not provided) on each side of the cabinet
in order to line up with the mounting holes on the top of the hood.
INSTALLATION
9
Rear Ducting
INSTALLATION
REAR DUCTING CONVERSION
If you need to convert your hood to duct from the rear,
follow these instructions. NOTE: Converting the hood to
rear-ducting is a modification of the standard hood and
part of the installation process. It is recommended the hood
is inspected before this procedure. Only certain models
allow for rear ducting. Contact ZLINE at 1-614-777-5004
for information on compatible models.
1. First remove the screws from the stainless steel panel.
The small screws attach the panel to the range hood
while the larger screws attach the panel to the motor.
2. Remove the panel from the hood. The motor is attached
to the panel. Do not disconnect the motor from the
panel. The image to the right shows an example of the
motor orientation.
3. Remove the motor from the range hood. Be careful not
to pull and disconnect the attached wiring.
4. Rotate the motor so that the opening is facing out the
rear of the range hood.
5. Replace the panel so that the opening aligns with the
opening of the blower/motor.
6. Attach the panel to the range hood then attach the
blower/motor to the panel using the larger screws.
10
Button/Control Panel Operation
OPERATION
BUTTON FUNCTIONS (SOME MODELS HAVE DIFFERENT CONTROL PANEL LAYOUTS)
Button Control Panel Operational Manual
!
!
!
Power
Power-Off Delay
Low Speed
Medium 1 Speed
Light
High Speed
Medium 2 Speed
Blower Speed Indicator
Power: Turn ON/OFF the range hood and activate the power-off delay timer.
Light: Turn ON/OFF; some models have bright, dim, and OFF settings.
Blower Speed Indicator: Shows current blower (motor) speed (1–4).
1- Low Speed: Light frying/boiling.
2–3 - Medium Speeds: Frying/wok cooking/heavy boiling.
4 - High Speed: Intensive frying/wok cooking.
Adjusting the motor speed:
• Press the power button once to turn on the system.
• Press the speed buttons for the desired speed.
• The motor speed indicator shows the motor speed level.
Adjusting the timer function:
• Turn the hood on at any speed and press the power-off delay button to enter timer mode;
a “3” flashes in the display and the power-off timer will begin to count down.
• When the motor speed indicator reaches zero, the motor will shut down.
Power
Power-Off Delay
Low Speed
Medium 1 Speed
Light
High speed
Medium 2 Speed
Power: Turn ON/OFF the range hood and activate power-off delay timer.
Light: Turn ON/OFF; some models have bright, dim, and OFF settings.
Blower Speed Indicator: Shows current motor speed (1–4).
1- Low Speed: Light frying/boiling.
2–3 - Medium Speeds: Frying/wok cooking/heavy boiling.
3 - High Speed: Intensive frying/wok cooking.
Adjusting the motor speed:
• Press the power button once to turn on the system.
• Press the speed buttons for the desired speed.
• The selected motor speed will light up when chosen.
Adjusting the timer function:
• Turn the hood on at any speed and press the power-off delay button to enter the timer
mode. The“power” flashes in the display, and the power-off delay will begin to count
down. After five minutes, the motor will shut down.
• When the motor speed indicator reaches zero, the motor will shut down.
11
Replacing the Button Panel
REPLACING PARTS
HOW TO REPLACE THE BUTTON PANEL
1. Remove baffle filters from
underneath the hood.
2. Locate the back of the button panel.
3. Remove screws from each side of the
button panel.
4. Disconnect the panel from the cord
connecting to the circuit board, an
overlay of which is included below.
WARNING
Never work on or clean the range hood while the power is on. Always unplug
the unit or switch the electrical breaker to the off position.
ground
ground
Scan for a button panel
installation tutorial video
12
Replacing the Circuit Board
REPLACING PARTS
HOW TO REPLACE THE CIRCUIT BOARD
1. Turn the power off at the breaker and unplug the range hood.
2. Remove screws from the top of the circuit board cover (circled in blue below).
3. Take a picture of the wiring layout (this will help you put the circuit board back
together properly).
4. Remove the wiring connected to the existing circuit board. The terminals have a
locking pin in the middle to prevent them from accidentally coming loose. Removal
may necessitate using a needle-nose pliers to unlock the terminals.
5. Remove the screws from the circuit board.
6. Replace the wiring and screws to reassemble the new circuit board per the diagram
below (and aligning with the image you took earlier).
WARNING
Never work on or clean the range hood while power is on. Always unplug
the unit or switch the electrical breaker to the off position.
ground
ground
Scan for a circuit board
installation tutorial video
13
Replacing Light Bulbs
REPLACING PARTS
HOW TO REPLACE THE LIGHT BULBS IN YOUR RANGE HOOD
1. Turn the power off at the breaker and unplug the range hood.
2. Remove baffle filters from underneath the hood.
3. Squeeze the LED light assembly out until it falls out of the socket as noted in the
images below.
4. Disconnect the light wire from the plug wire inside the range hood.
5. Reconnect the new LED light casting by filtering the light wire into the socket and plugging
it into the plug wire inside the hood.
6. Press the new light assembly until it firmly fits in the socket.
7. Reconnect power and turn on the lights as noted on page 10.
WARNING
Never work on or clean the range hood while power is on. Always unplug the
unit or switch the electrical breaker to the off position.
Scan for a light bulb
installation tutorial video
14
Replacing the Capacitor
REPLACING PARTS
HOW TO REPLACE THE CAPACITOR
1. Turn the power off at the breaker and unplug the range hood.
2. Remove screws from the circuit board cover in a similar fashion as page 12.
3. Remove the screw securing the capacitor (circled in blue) to the circuit board. Figure 1
4. Remove the wiring connected to the existing capacitor. The terminals have a locking pin
in the middle to prevent them from accidentally coming loose. Removal may necessitate
using needle-nose pliers to unlock the terminals.
5. Connect the new capacitor with the same wire connectors.
6. Replace the screw on the capacitor and re-screw in the circuit board cover.
NOTE: Capacitors provide power to the range hood motor. If you have a unit with dual
motors, there will be two capacitors (circled in blue). Figure 2
WARNING
Never work on or clean the range hood while power is on. Always unplug the
unit or switch the electrical breaker to the off position.
Figure 1
Figure 2
ground
ground
ground
ground
ground
Scan for a capacitor
installation tutorial video
15
Replacing the Transformer
REPLACING PARTS
HOW TO REPLACE THE TRANSFORMER
1. Turn the power off at the breaker and unplug the range hood.
2. Remove screws from the circuit board (circled in blue) cover in a similar fashion. Figure 1
3. Locate the wire coming from the transformer (circled in pink) to the circuit board and remove the
two wired connections from the circuit board.
4. Remove the two screws securing the transformer. Figure 2
5. Locate where the transformer connects to the light bulbs; disconnect the wires.
6. Once disconnected, remove the old transformer and connect the new wiring from your new
transformer to the light bulb following the reverse from above.
7. Replace both screws to secure the new transformer.
8. Re-connect the wire from the new transformer to the circuit board.
9. After testing the lights to ensure they work, screw the circuit board cover back on.
NOTE: Transformers provide power to your range hood’s lights.
WARNING
Never work on or clean the range hood while power is on. Always unplug the unit or
switch the electrical breaker to the off position.
Figure 1 Figure 2
ground
ground
ground
ground
ground
Scan for a transformer
installation tutorial video
16
Electrical and Circuit Board Diagram
REPLACING PARTS
SINGLE MOTOR ELECTRICAL DIAGRAM
ground
ground
17
Electrical and Circuit Board Diagram
REPLACING PARTS
DUAL MOTOR ELECTRICAL DIAGRAM
ground
ground
ground
18
Replacing Baffle Filters
REPLACING PARTS
HOW TO REPLACE BAFFLE CHANNELS AND FILTERS
Certain ZLINE under cabinet range hoods are equipped with two removable dishwasher-
safe baffle channels in which the filters rest. To install the channels, place them inside the hood
under the front and back edges of the hood. The channels are kept in place by installation
pieces on the sides and back of each channel. Figure 1
WARNING
Never work on or clean the range hood while power is on. Always unplug the
unit or switch the electrical breaker to the off position.
NOTE: Baffle channels may already be in place on some under cabinet hood models. See
Figure 1 for positioning.
To install the filters, first install the removable baffle channel. Next, take the filter and put
one end into the permanent baffle channel. Push back into place and pull down, sliding the
bottom of the filter in. Position the filters so they rest on both lips of the baffle channels. The
edges of the baffle filters should have open slats on the outside edges. Figure 2
Figure 1 Figure 2
NOTE: The figures above show the process for baffle channels and filters on wall-mounted
range hoods; the process is the same for under cabinet hoods.
19
Replacing Baffle Filters
REPLACING PARTS
HOW TO INSTALL AND REPLACE SPRING-LOADED BAFFLE FILTERS
Baffle filter edges may be sharp — please use caution when installing and
removing. Use of gloves during installation is highly recommended. Do not
attempt to disassemble baffle filters, as the process may result in injury.
Certain ZLINE under cabinet range hoods are equipped with two spring-loaded baffle
filters. To install filters, take the filter and put one end into the baffle channel. Push back into
place and pull down, sliding the bottom of the filter in. Position the filters so they rest on
both lips of the baffle channels. If your hood has spring-loaded baffle filters with a knob, to
remove the filter from the hood, pull back toward the wall and then tilt the knob side of the
baffle filter downward, as outlined in the image below.
Release
Scan for a baffle
filter and channel
installation
tutorial video
Scan for a
baffle filter
use and care
tutorial video
WARNING
20
Replacing Charcoal Filters
REPLACING PARTS
HOW TO REPLACE OR CHANGE CHARCOAL FILTERS
It is recommended to use ducting to direct vent your range hood whenever possible. If you
have a recirculating kit installed on your under cabinet hood, carbon charcoal filters are
available to recirculate the air through your hood.
Filter Support Screws
1. Remove the baffle filters to access your hood’s motor(s).
2. Locate the existing support screws securing the filters on each side.
3. For each motor side, position the filter over its support screw and rotate to lock into place.
NOTE: Charcoal filter replacement is recommended every 6 months. Replace more often
if you cook often or if your cooking habits generate more grease. You can purchase
replacement filters at www.zlineparts.com.
WARNING
Never work on or clean the range hood while power is on. Always unplug the
unit or switch the electrical breaker to the off position.
Scan for a charcoal filter
installation tutorial video
21
Replacing the Grease Cup
REPLACING PARTS
HOW TO CLEAN AND REPLACE THE GREASE CUP
A removable plastic grease cup is designed to catch excess grease at the bottom of the
motor. It’s recommended to remove it every 2–3 months, wash it, then re-install it.
To remove or install the grease cup, remove the baffle filters on your hood and slide the cup
it into brackets located at the bottom of the motor. See below.
WARNING
Never work on or clean the range hood while power is on. Always unplug
the unit or switch the electrical breaker to the off position.
Scan for a grease cup
installation tutorial video
Slide into place
22
Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS
NOTE: Some of these questions are specific to certain types of ZLINE range hoods and as
such may not be applicable to some models.
Are ZLINE range hoods considered type 1 or type 2?
Type 1 — these types of range hoods are used with ranges, range tops, and appliances
that produce grease and smoke.
Why is my range hood white?
This is a protective layer that is placed on all ZLINE range hoods to prevent shipping
damage. This should be easily removable by peeling off.
Why are my range hood baffle filters blue?
This is a protective layer that is placed on certain ZLINE range hood model baffle filters to
prevent shipping damage. This should be easily removable by peeling off.
What size hood should I choose for CFM (Cubic Feet Per Minute) purposes?
1. You must determine the output of the cooktop burners of your range; this is measured in
British Thermal Units (BTUs).
2. You should provide 100 CFM of airflow per linear foot of range. To determine this,
divide the BTU rating of your range by 100. This will give you the CFM rating needed of
your range hood. For example: If your range is 35,000 BTUs, your range hood should
have a rating of 350 CFMs or greater.
3. To determine the size of the range hood for satisfactory capture of fumes and gases,
it’s recommended to go at least one size larger than the width of your range, or 3" to
6" (76 mm to 152 mm) wider. At minimum, the hood should be the same size of your
range. Additionally, the range hood width should cover 100% of the back burners and
50% of the front burners.
How loud is the range hood?
A sone is measure of loudness — the higher the sone rating, the louder the sound of the
hood. The sound of 1 sone is comparable to that of a quiet refrigerator. Keep in mind that
other factors such as the size of the blowers can affect the loudness of the range hood. The
higher the CFM, the louder the sone rating will be.
23
Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS
Can my hood be ductless?
It is better to duct your range hood to the outside, but if this is not possible, ductless/
recirculating is an acceptable alternative. Many ZLINE range hoods have the capability
to be converted to ductless. Ductless is when the air circulates through charcoal filters to
remove odors, grease, smoke, etc. The clean air is then re-circulated back into your home.
Charcoal filters are not reusable and need to be replaced every six months or sooner,
depending on cooking style and frequency.
What type of stainless steel are ZLINE hoods made of?
ZLINE indoor stainless steel range hoods are made with a 430 grade stainless steel. ZLINE
outdoor hoods are made of 304 grade stainless steel. The 304 grade is stronger and more
resistant to rust and corrosion.
How many amps are produced on the highest fan setting?
For dual motors, up to 3.317 amps are produced. For single motors, it is 1.678 amps.
What type of motor is inside a range hood?
ZLINE hoods are equipped with a squirrel-cage motor.
Is the width of my range hoods description, the actual size?
No — the actual width of the range hood will be slightly less than the generic description
of the range hood in order to better fit cabinet cutouts. For instance, a 30" (762 mm) range
hood will actually measure 29 1/2" (749 mm).
How do I clean my baffle filters and how often?
Your baffle filters should be washed with hot water and soap once per month or placed in a
dishwasher for cleaning. Make sure filters are completely dry before reinstalling. Re-place
the filters if they become damaged or too dirty to clean.
Can I clean my charcoal filter?
No — charcoal odor filters cannot be washed and must be discarded and replaced when
they become noticeably dirty and/or have stopped filtering the odors. They should be
replaced at least every six months.
24
Troubleshooting
TROUBLESHOOTING
ISSUE POSSIBLE CAUSE SOLUTION
What do I do if the
hood is working but
pulling air slower
than normal?
Check your baffle
filters for buildup
and clean or
replace it if needed.
If the problem still persists, check
for obstructions in your ductwork. A
common obstruction is buildup in the
roof or wall cap, such as bird nests,
leaves, or other debris.
My range hood will
not operate.
Check that there
is power to
the range hood.
The most common issue is that the circuit
breaker is off or the fuse has blown.
Make sure the speed has been selected
at the range hood controls.
Turn off the power to the range hood
and check that all wires are properly
connected. Refer to your specific model’s
installation instructions for proper wiring.
My hood is making a
rattling noise.
The motor is loose.
Turn off the power and remove the filter
and check that all screws are secure and
tight around the motor.
The duct work
connection is loose.
Turn off the power to the unit and check
that the ductwork connection to the pipe
is tight. Add duct tape if necessary.
What is the best way to duct my range hood?
For maximum performance, match your duct size to the original size of the fan’s ducting.
Use the shortest amount of ducting and keep it as straight as possible. Do not exceed 40'
(12192 mm) of ducting. For every 90° elbow, deduct 5' (1524 mm) from the total.
Do I have to exhaust the range hood to the outdoors?
Yes. If installing a range hood that has ductwork connected to it (any hoods that do NOT
recirculate the air back into the room), to properly exhaust the air, be sure to duct the air
outside. DO NOT vent exhaust air back into the spaces within the walls, ceilings, attics,
crawl spaces, or garages. A buildup of humidity and grease could cause damage and/or
a fire risk to your home.
25
Frequently Asked Questions
TROUBLESHOOTING
ISSUE POSSIBLE CAUSE / SOLUTION
My range
hood does
not have power.
Check electrical connections.
Check that all connections to the circuit board are secure.
If problem still exists, please call our customer service line.
Noisy Motor
Were the fan speeds checked fan speeds prior to installation?
Is the ducting clear?
Check to make sure motor is attached to housing.
Is the backdraft damper on the transition piece functioning properly?
Does it open when the hood is engaged?
If it is stuck, it will sound like motor noise but it’s really the damper.
Was a damper installed on the roof or side vent?
Check that the damper is fully functioning by engaging the hood and
checking if it opens and closes properly.
If the motor is accessible, the motor knob can be tightened.
26
Troubleshooting
ISSUE POSSIBLE CAUSE / SOLUTION
My range hood is
not pulling.
Was the unit plugged in and was the fan checked before
installation?
What distance is the hood mounted above the cook top?
Make sure the distance is 30"–36"/762–914 mm (indoor)
or 36"–42"/914–1067 mm (outdoor).
Is the range hood width the correct size for the cook top? Outdoor
units should be at least 1 size larger, if not 2.
Does the hood have enough BTU output in relationship to either their
gas or electric stove cook top?
Does the hood have enough BTU output in relationship to either
their gas or electric stove cook top?
Remember — BTU output per burner/100 - for gas, and wattage
output per burner/10 - for electric.
Are the baffle filters or mesh filters installed correctly? When were
they last cleaned?
Is the ducting clear?
Is the damper opening properly once the hood is turned on?
Is there air coming out of the upper chimney section?
When tissue is placed on the baffle filters under the hood, does it
hold the tissue?
How many elbows and how long is the ducting run?
Should be no more than 2–3 elbows and no more than a 40'
(12192 mm) run to exit — for every elbow subtract 5' (1524 mm).
Is the air recirculating? When were the carbon filters last changed?
The carbon filters need changed every 3–6 months based on your
cooking habits.
TROUBLESHOOTING
WARRANTY
COVERAGE
ZLINE Kitchen and Bath (“ZLINE”) range hood parts will be warrantied for three years from
the original date of product delivery for the original purchaser of the product.
ZLINE warranty periods begin from the original date of product delivery and solely cover
the original purchaser of the product, delivered new and in its original carton. ZLINE will
provide free-of-charge, non-consumable replacement parts for the components that failed
due to manufacturing defects.
Additionally, range hoods purchased on or after January 2017 carry a lifetime warranty on
the motor. It is the responsibility of the customer to install all replacement parts and motors, as
ZLINE does not perform service repairs on its range hood products.
ZLINE’s liability is limited to the original purchase price of the product. Additional injuries,
losses, damages, or other inconveniences caused by product malfunction or defects in
materials are not covered under the terms of this warranty.
TERMS
ZLINE warranties apply only to the original purchaser of a ZLINE product installed for normal
residential use. This is defined as a single-family, residential dwelling in a non-commercial
setting. Any warranty claim stemming from installation, operation, or any other use within a
commercial setting is not covered under this limited warranty. Commercial settings include,
but are not limited to: schools, churches, hotels, restaurants, vacation rentals such as Airbnb,
daycare centers, private clubs, fire stations, common areas in multi-family dwellings, nursing
homes, food service locations, and institutional food service locations such as hospitals or
correctional facilities.
This warranty is non-transferable and will not under any circumstance be extended based on
the date of installation — the warranty period takes effect from the date of delivery and only
covers the original purchaser. The warranty applies only to products installed in the contiguous
United States and the District of Columbia.
WARRANTY
Out-of-pocket payments will not be reimbursed for replacement parts unless prior approval is
received from ZLINE. Unapproved out-of-pocket payments for parts will not be reimbursed.
Out-of-pockets for any type of service will not be reimbursed, as ZLINE does not perform
service repairs on its range hood products. All warranty procedures must be followed to
maintain warranty coverage.
If ZLINE is unable to replace the defective part after a reasonable number of attempts, ZLINE
reserves the right to offer to replace the product or provide the original purchaser a full refund
of the purchase price of the product (not including installation, removal, or other charges that
were not included in the original purchase price).
The original purchaser of the product must provide the original proof of purchase, including the
purchase date, when filing a claim to obtain replacement parts or refunds. Additionally, the
original purchaser of the product must provide the serial number of the product when filing a
claim to obtain replacement parts or refunds.
This warranty shall not apply to any ZLINE product in which the original factory serial number
has been removed, altered, or cannot be readily determined for any reason. Further, ZLINE is
not responsible for damage resulting from, but not limited to: shipment, delivery, or improper
installation; negligence or improper maintenance, misuse, or abuse of the product; unauthorized
alteration, modification, or tampering with the product; accident, fire, floods, pest infestations,
pandemics, natural disasters, or any other unpreventable or unexplained acts of nature,
commonly referred to as “acts of God”; flare-up fires or damages caused by improper electric
supply, electrical line current, voltage, or power surges; and service to correct installation not
in accordance with the instructions contained in ZLINE’s product manuals and/or with local
government codes.
Additionally, this range hood warranty does not apply to aesthetic damage, scratches, or natural
wear caused by normal use; second-hand, open box products, or products purchased from an
unauthorized retailer; consumable parts including, but not limited to, metal and charcoal filters;
and damages, problems, or any type of performance-related issues stemming from alteration
or tampering with the range hood, including, but not limited to, painting stainless steel, black
stainless, DuraSnow®, or designer- or wood-finished range hoods, and cutting the 3-prong
plug to manually hardwire the hood.
Information contained within ZLINE’s installation and user manuals, in addition to product
information included on ZLINE’s website and all related digital listings, do not cover every
possible condition and situation that may occur during the installation or operation of
ZLINE products.
ZLINE reserves the right to make changes at any time to its products when considered safe,
necessary, and useful. Always check the ZLINE website for the most up-to-date version of its
product manuals: www.zlinekitchen.com/pages/manuals.
Do not install or operate any ZLINE product if it has missing or broken parts or if it arrives
damaged due to shipping. If ZLINE products arrive damaged, contact ZLINE Customer
Experience at 1-614-777-5004 for help. Failure to report a damaged appliance prior to
installation or operation may void the warranty. ZLINE does not perform service repairs on its
range hood products.
ZLINE disclaims responsibility for damage or injury caused by improper installation or use of
any of its products. ZLINE is under no obligation, by law or otherwise, to provide concessions,
including repairs, prorates, rebates, discounts, or replacements, once the warranty has expired.
SERIAL NUMBER LOCATION
The rating tag shows the model and serial number of your
range hood. Please write down the model number and serial
number of your appliance. The serial number is located
behind the baffle filters near the motor. Both are needed to
obtain warranty service. Do not remove permanently affixed
labels, warnings, or plates from the product. This will void
the warranty. You may also consider attaching your receipt
or proof of purchase to this manual.
WARRANTY
WARRANTY
CUSTOMER SERVICE AND PARTS INFORMATION
Please contact ZLINE Customer Service for questions and
troubleshooting help at 1-614-777-5004 or visit
www.zlinekitchen.com/contact to utilize our online Customer
Experience Portal.
Scan the QR code to view the most up-to-date version of ZLINE’s
range hood Installation and User Manuals.
Need to purchase a part or accessory for your ZLINE product? Visit
www.zlineparts.com, ZLINE’s official parts distribution partner.
