. . . . . . . . . . 2, 3
Care and Cleaning
of the Washer. . . . . . . . . . . . . . . . . . . . 13
Features . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Loading and Using
the Washer . . . . . . . . . . . . . . . . . . . . . . 11
Operating instructions . . . . . . . . .4–10
. 14–18
. . . . . 19–24
Consumer Help Indicator . . . . . . . . . 10
Consumer Support. . . . . . . . . . . . . . . . 26
Parts and Accessories. . . . . . . . . . .3, 26
52....................... . . .ytnarraW
_____________
______________
You can find
them under
the lid of the
washer.
233D2527P005
2
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill you or hurt you and others. All safety
messages will follow the safety alert symbol and the word DANGER, WARNING, or CAUTION. These words are defined as:
Indicates a hazardous situation which, if not avoided,
will
result in death or serious injury.
Indicates a hazardous situation which, if not avoided,
could
result in death or serious injury.
Indicates a hazardous situation which, if not avoided,
could
result in minor or moderate injury.
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using your appliance,
follow basic precautions, including the following:
Read all instructions before using the appliance.
DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-
cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These
substances give off vapors that could ignite or explode.
Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks
or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a
washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.
DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance is
used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow
these instructions may result in death or injury to persons.
DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.
DO NOT install or store this appliance where it will be exposed to the weather.
DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically
recommended in the user maintenance instructions or in published user repair instructions that you understand and
have the skills to carry out.
DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts
including a damaged cord or plug.
Unplug the appliance or turn off the circuit breaker before servicing. Pressing the button DOES NOT disconnect power.
See Electrical Requirements located in the Installation Instructions for grounding instructions.
SAVE THESE INSTRUCTIONS
3
SAVE THESE INSTRUCTIONS
Turn off water faucets to minimize leakage if a break or
rupture should occur. Check the condition of the fill hoses;
GE recommends changing the hoses every 5 years.
Ensure that the hot water hose is connected to the “H”
valve and the cold water hose is connected to the “C”
valve.
Install or store where it will not be exposed to
temperatures below freezing or exposed to the weather,
which could cause permanent damage and invalidate the
warranty.
Properly ground washer to conform with all
governing codes and ordinances. Follow details
in Installation Instructions.
Ensure washer is properly leveled and washer legs are
adjusted such that unit is stable.
Optional drain hose extension recommended for
discharging heights from 60” - 96”.
Washers do not include supply hoses (only GTW223 model).
GE strongly recommends the use of factory specified
parts. A list of factory hoses available for purchase are
listed. These hoses are manufactured and tested to meet
GE specifications.
GE strongly recommends the use of new water supply
hoses. Hoses degrade over time and need to be replaced
every 5 years to reduce the risk of hose failures and water
damage.
Order on-line at today, 24 hours a
day or by phone at 1.800.661.1616 during normal business
hours.
WW01F01987 (2) Water supply hoses
Any time the washer is being started or restarts after the
washer lid has been opened and closed, the washer will
turn on the cold water valve for two short periods followed
by a 10 second pause before continuing.
If the lid is opened during this period, the washer will
pause. You will have to push the button again to
restart the cycle.
- Electrical Shock Hazard
WARNING
Plug into a grounded 3 prong outlet.
DO NOT remove ground prong.
DO NOT use an adapter.
DO NOT use an extension cord.
Failure to follow these instructions can result in death
or electrical shock.
4
dnuora smeti dda ylesooL •
agitator. Overloading may
negatively impact wash
performance. See page 11
for suggested loading
examples.
esolC • lid.
: Washer will not start
with lid open.
• Select wash cycle.
,snoitpo hsaw tceleS •
including
option (Not all features
are on all models) when
using fabric softener.
• Select
• Press renetfos cirbaf ddA • to the
fabric softener dispenser
(Not all features are on all
models); see page 12.
eht ddA • manufacturer’s
recommended amount of
detergent.
GE recommends
the use of High Efficiency
detergents such as in your
energy efficient washer.
Place
detergent pods in the bottom
of the wash basket before
adding clothes.
D
B
A
C
C
E
E
GTW580
D
GTW550
B
A
C
C
E
D
5
B
A
C
C
E
E
GTW490
D
B
A
C
C
E
GTW451
B
A
C
C
GTW331
D
GTW223
D
C B
A
A
B
C
6
Press to begin the cycle. The lid must be closed for the washer to start the cycle. If the lid is closed, the lid will lock and the
light will illuminate.
Pressing will unlock the lid (if locked at that time), pause the cycle and the indicator light will blink.
To continue the cycle, press again. If machine is paused more than 24 hours, the cycle will be cancelled. If water remains in the
machine, select the cycle to drain basket and spin water out of the washer basket.
Shows whether the washer is in the , , or portion of the cycle.
If an out-of-balance condition is detected by the washer, the light will blink during the remaining portion of the cycle and will
stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the out-of-balance
condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full
speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and
run a cycle.
Select settings for agitation ( ) and water temperature ( ).
Longer times typically reduce dryer time/energy usage (i.e. reduces total energy when using both a washer and a dryer).
Add detergent to the bottom of the basket and fabric softener to the dispenser (Not all features are on all models) prior to loading clothes.
Loosely load items in the washer basket. Overloading may negatively impact wash performance. Adjust the load size accordingly.
Make the load selection:
tceles ,ycneiciffe lamitpo dna ecnamrofrep tseb ,ecneinevnoc roF – for models so equipped. This selection automatically provides the
correct amount of water suited to the size and type of load placed in the unit. Lid will be locked for the duration of the load sensing process,
which includes a series of short spins and a portion of the water fill.
tceles ,level retaw eht tceles yllaunam ot referp uoy fI – through While is best for most loads and general washing, you
may want to manually select the load size for specialty items such as bulky, lightweight comforters or pillows, where you want to ensure a larger
water level is applied. Manual load size selections should be made for wet items placed in the washer, such as soaked towels or garments.
nehw retaw htiw llif ton lliw rehsaw ehT – is selected if the lid is opened. When the lid is closed the machine is able to
begin filling with water in order to sense the load size.
This is a high-efficiency washing machine. This system requires less water while providing effective cleaning action. You may notice that the
water level is lower than on your previous washer. This is normal.
C
7
D
The wash cycle controls the type of washing process. The cycle selector knob can be turned in either direction. Turning the knob after
starting a cycle will stop the washer and change the cycle/options to the new selection. Press to begin the new cycle selection.
The chart below will help you match the items to be washed with the best wash cycle settings. For optimal performance, select the
cycle that most closely matches the items being washed.
Selections and options shown in bold are the recommended settings for that cycle.
Items to Wash Cycle Wash Temp Soil Level Spin Selection Options Available Cycle Details
Cycle for normal,
regular, or typical
use for washing
up to a full load
of normally soiled
cotton clothing.
Colors Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max/Extra
Normal
Stain PreTreat Guide
Auto Soak
Deep Rinse
2nd Rinse
Cycle for normal, regular, or typical
use for washing up to a full load
of normally soiled cotton clothing.
Choose the Heavy or Extra Heavy
soil level selection and Warm or
Hot water temperature selection as
appropriate for your clothes load
for a higher degree of cleaning.
Incorporates multi-stage fills and
wash periods to provide optimal
fabric care.
Dark colored
items, linens, and
mixed loads.
Dark
Colors
Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max/Extra
Normal
Stain PreTreat Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Lower wash temperatures, a shorter
wash period, and a deep fill rinse
(Not all features are on all models)
minimizes fading and spotting of dark
colored fabrics. Incorporates
multi-stage fills and wash periods
to provide optimal fabric care.
Casual clothes,
lightly soiled
office wear.
Casuals Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max/Extra
Normal
Stain PreTreat Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Wash period tailored to care for
casual clothes and office wear items.
Incorporates multi-stage fills and
wash periods to provide optimal fabric
care.
Lingerie and
special care
fabrics with light
soil.
Delicates Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max/Extra
Normal
Stain PreTreat Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Utilizes a unique “tri-pulse” extra
gentle agitate profile to provide
special care to delicate fabrics. It is
recommended to place small or ultra
delicate items in mesh bags before
washing.
Garments with a
high cotton content
and /or heat resis-
tant; for example,
towels, denim,
sheets, robes, etc.
SaniFresh
Hot Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max/Extra
Auto Soak
Deep Rinse
2nd Rinse
The SaniFresh cycle is designed to
eliminate common bacteria, viruses
and germs on household linen.
This cycle is only effective if the hot
water connection is at a minimum
temperature of 119.84°F (48.8 ° C).
Medium to lightly
soiled athletic
wear items of
technical or
synthetic fabrics.
Active
Wear
(Not all
features
are on all
models)
Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max/Extra
Normal
Stain PreTreat Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Cycle designed for care of medium
to lightly soiled active wear, aththletic
wear, and technical fabrics.
Incorporates a multi stage wash
period with soak to effectively treat
body soils and odors. Use the Heavy
Duty cycle for heavily soiled sports
clothing constructed of sturdy fabric.
Normal
For waterproof, water-resistant items only use the Delicates cycle. DO NOT use other cycles for these items, for example: ski clothing,
diaper covers, bulky waterproof bed covers, umbrella covers, vehicle covers, sleeping bags, waterproof coats, etc).
In other cycles different to the one recommended, when the basket turns, it is possible that water gets trapped in waterproof items and
clothing, which can cause abnormal vibration and out-of-balance condition. Besides, the clothing moves upwards and may be expelled,
this may result in injury or damage to the washer, walls, floor, or clothing.
DO NOT mix waterproof and non-waterproof items.
WARNING
8
Operating instructions.
D
Wash Cycles-Cycle Selector Knob - Continued
Items to Wash Cycle Wash Temp Soil Level Spin Selection Options Available Cycle Details
Small loads of
lightly soiled items
that are needed in
a hurry.
Speed
Wash
(Not all
features
are on all
models)
Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max/Extra
Normal
Stain PreTreat Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Utilizes an expedited wash period and
time saving continuous spray rinse to
clean small lightly soiled loads in the
fastest time possible.
Wet load of items.
For items that need
only to be rinsed,
use this cycle with
Deep Rinse option.
Drain &
Spin
Max/Extra
Normal
Deep Rinse
2nd Rinse
Utilizes a high speed spin to extract
water from wet items. For items that
need to be rinsed, select the Deep
Rinse and/or 2nd Rinse option when
using this cycle.
Jeans with
medium to light
soil. For heavily
soiled work jeans,
use the Heavy
Duty Cycle.
Jeans
(Not all
features
are on all
models)
Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max / Extra
Normal
Stain PreTreat Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Combines higher water levels, a
specially designed agitation profile,
and multi step wash and soak periods
to care for jeans with medium to
light soil. Use the Heavy Duty cycle
for heavily soiled work jeans.
Sturdy fabrics with
heavy to medium
soil.
Heavy
Duty
Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max / Extra
Normal
Stain PreTreat Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Incorporates multi-step wash and
soak periods combined with extended
wash periods to effectively clean
heavily to medium soiled sturdy
fabrics.
Non-waterproof
large coats, bead
spreads, mattress
covers, and similar
large bulky items
Bulky
Items
Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max / Extra
Normal
Stain PreTreat Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Provides a Deep Fill/max fill wash
water level to wash bulky items.
Also incorporates a Deep Fill rinse to
effectively rinse bulky items.
Towels.
Sheets.
Towels /
Sheets
(Not all
features
are on all
models)
Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max / Extra
Normal
Stain PreTreat Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Cycle designed washing towels or
sheets, using a higher water level
and a soak period to effectively
clean these items. It is recommended
that towels and sheets be washed
separately for best care and
washing performance.
Whites and
household linens
Whites Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max / Extra
Normal
Stain PreTreat Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Cycle tailored to clean and brighten
your whites.
Dark Colored
Fabrics and
mixed loads
Cold Plus*
Hot
Warm
Colors
Cool
Cold **
Tap Cold
Ex. Heavy
Heavy
Normal/
Medium
Light
Ex. Light
Max/Extra
More
Normal
No Spin
Stain Pre Treat
Guide
Deep Feel
Auto Soak
Deep Rinse/
Extra Rinse
2nd Rinse
Cycle combines multiple extended
wash agitation periods to provide
enhancedcleaning performance and
energy efficiency with colder water
temperatures
*COLD PLUS saves energy by consuming less energy from the water heater for cold water than with any other cold water cycle. Selecting
COLD PLUS will add additional agitation time to improve cleaning performance compared to any other cold water cycle.
9
The feature allows you to indicate what stains are on the garments in your load. This feature incorporates a patent
pending treatment method. An initial water fill is performed at a temperature tailored to the stain type selected and to an amount
which enables a concentrated cleaning step. A stain scrubbing period, followed by an active soak, is conducted to effectively treat
the stain. Then additional water is added to the selected temperature and the wash phase is conducted for the cycle selected.
This feature can be applied to most wash cycles as described in the cycle guide.
. Select the desired wash cycle.
. Select the stain to be treated under the options.
Stain PreTreat Guide
Category
Recommended
Temperatures
Treatment/Wash
Stain
For best results,
before placing in
washer:
Tomato Cool/Warm Sauce
Catsup
Salsa
Pretreat with liquid
detergent or stain
remover product; rinse
with cool water.
Dirt Cool/Warm Dirt
Clay
Mud
Allow dirt to dry;
remove loose dirt
using a brush. Rinse
with cool water.
Grass Cold/Warm Grass
Lipstick
Chocolate
Gravy
Mayonnaise
BBQ Sauce
Pretreat with liquid
detergent or stain
remover product.
Brush lightly; rinse
with cold water.
Wine Cool/Warm Wine
Soda
Kool-Aid
Tea
Coffee
Juice
Beer
Pretreat with mixture
of Oxi product and
cool water. Add Oxi
product along with
detergent in the
washer.
• Recommended temperatures are optimal for stain removal performance; adjust temperature selection to suit load being washed.
• Ensure stain is completely removed after wash cycle and before placing in dryer; very tough stains may require a second treatment.
E
10
Select the feature for loads where extra water is needed.
Press the button once before starting the cycle to add an incremental amount of water to the wash load. Holding the
button for 3 seconds will provide the deepest fill level possible; this will increase cycle time due to the additional time it takes to fill the
washer.
press the button again.
The button can also be pressed after the washer has completed filling and is in the wash phase if additional water is
desired. press the button again and the water will stop.
This option begins with a brief agitation, soaks for a specified period of time, then moves through the rest of the cycle automatically.
When you use extra detergent or bleach to clean heavily soiled clothes, use the option to better remove additional residues.
Select to provide additional spin time, increasing energy efficiency through reducing drying times.
Provides both a second rinse and an extra spin.
Set this option to provide a deep rinse or when using fabric softener. This option may change other settings (e.g. may go to a higher
setting) to maximize performance.
Your washer is equipped with Consumer Help Indicator (CHI). CHI is our way to communicate a simple remedy for some situations
that you can perform without the need to call for service. The chart below describes the helpful lights you may notice flashing on
the display.
Spin light blinking If an out-of-balance condition is detected by the washer, the light will blink during the remaining portion
of the cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer is
taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases, the
washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet
than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a
cycle.
Fill light (Water not
entering washer)
Check your house water supply. Did you forget to turn on one or both supply valves after installation or
period. The washer controls won’t respond/change during this time. After the 4 minutes, you can begin your
cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute timer will start
over again.
Lid Locked light Lid Locked light will flash if 3 cycles have been started without opening the lid. The washer will not start
another cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If the problem
persists, call for service.
11
Sort by color (whites, lights, colors), soil level,
fabric type (sturdy cottons, easy care, delicates) and whether the
fabric produce
s lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash
lint producers such as cotton
towels and socks separate from lint coll
ectors including synthetic garments and dress pants.
Using too little or too muc
h
de
tergent is a common
cause of laundry problems.
Use less deter
gent
if
you have soft water, a smaller
load or a lightly soiled load.
Place detergent pods
in the bottom of the wash basket
before add
ing clothes.
GE recommends the use of High Efficie
ncy detergents
such as in your ene
rgy efficient washer.
HE deter
gents are formulated to work with low
water wash and rinse systems. HE detergents reduce
the oversudsing problems commonly associate
d with
regular detergents.
When using high efficiency or concentrated
detergents, cons
ult the product label to determine
amount required for optimum perfor
mance. Excessive
deterge
nt will negatively impact wash performance.
Always follow fabric manufacturer’s care label when laundering.
Load dry items loosely in the washer basket. For best
results, load items evenly and loosely around the
outside of the basket, filling in towards the center on
larger loads. To add items after washer has started,
press if the lid is locked; wait until the Lid
Lock indicator on the display is no longer illuminated
before attempting to open the lid. Lift the lid and
submerge additional items around the outside of
the basket. Close the lid and press to resume.
Adjust load size selection and/or use option if
necessary.
Do place large items such as sheets, blankets
Do put lawn or sofa cushions into the washer as
they are too big to move. Remove outer covers and
ONLY wash them.
Clothes Level
Water Level
Clothes Level
Water Level
Clothes Level
Water Level
Clothes Level
Water Level
Clothes Level
Water Level
Clothes Level
Water Level
- Fire Hazard
WARNING
Never place items in the washer that are dampened with gasoline or other flammable liquids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on it (including cooking oils).
Doing so so can result in death, explosion, or fire.
and towels across the Infusor (
).
Load them around the outside of the basket.
12
This determines the correct agitate profile, agitate duration and amount of water suited to the size and type of load placed in the washer.
The washer will not start the wash cycle or fill with water if the lid is open. When the lid is closed the machine is able to begin filling with
water in order to sense the load size.
initiates a spin at the beginning of the cycle and will take as much as 3 minutes to complete (significantly
shorter for smaller loads); this is normal operation.
Liquid or powdered HE detergent should be added to the
of the dispenser drawer. Follow the detergent manufacturer’s
recommendations for the correct amount of detergent, based on
load size, taking care to add detergent to the .
Do not overfill or dilute detergent as this can result in additive being
dispensed prematurely in the wash cycle. Your option selections will
determine when detergent is automatically dispensed at its optimal
time in the wash cycle.
Single-dose laundry packets should not be added to the
dispenser drawer, as they will not dispense properly. Put packets
in bottom of wash basket.
Liquid fabric softener should be added to the of the
dispenser drawer. Follow the liquid fabric softener manufacturer’s
recommendations for the correct amount of softener, based on
load size, taking care to add softener to the . Do
not overfill or dilute softener as this can result in additive being
dispensed prematurely in the wash cycle. Your option selections will
determine when liquid fabric softener is automatically dispensed at
its optimal time in the rinse cycle.
Fabric softener crystals should not be added to the
dispenser drawer, as they will not dispense properly.
Liquid chlorine bleach should be added through the bleach
dispenser in the . Follow bleach manufacturer’s
recommendations for the correct amount of liquid chlorine bleach
based on load size, taking care to not apply or spill it directly on
clothing.
Do not use liquid chlorine bleach and laundry pretreatments
such as an Oxi product in the same wash load.
Place laundry pretreatments, such as an Oxi product, directly in the
bottom of the wash basket before loading clothes.
Do not use liquid chlorine bleach and laundry pretreatments
such as an Oxi product in the same wash load.
13
This determines the correct agitate profile, agitate duration and amount of water suited to the size and type of load placed in the washer.
The washer will not start the wash cycle or fill with water if the lid is open. When the lid is closed the machine is able to begin filling with
water in order to sense the load size.
initiates a spin at the beginning of the cycle and will take as much as 3 minutes to complete (significantly
shorter for smaller loads); this is normal operation.
fits into the top of the agitator. If it accidentally comes
off, simply put it back on.
automatically releases liquid fabric
softener at the proper time during the cycle.
To use, follow these steps:
1
Make sure dispenser is securely attached to agitator.
2
gnisu ,resnepsid otni ruoP .renetfos cirbaf detulid diuqil ylno esU
amount recommended on package.
3
.enil llif mumixam eht sehcaer ti litnu resnepsid ot retaw ddA
4
Select option.
Fabric softener may not dispense properly if the
option is not selected.
Liquid chlorine bleach should be added through the bleach
dispenser in the . Follow bleach manufacturer’s
recommendations for the correct amount of liquid chlorine bleach
based on load size, taking care to not apply or spill it directly on
clothing.
Do not use liquid chlorine bleach and laundry pretreatments
such as an Oxi product in the same wash load.
Place laundry pretreatments, such as an Oxi product, directly in the
bottom of the wash basket before loading clothes.
Do not use liquid chlorine bleach and laundry pretreatments
such as an Oxi product in the same wash load.
ONLY this
portion of the
dispenser is
visible once
installed into
agitator
Do not pour anything into the agitator
if the agitator cap or dispenser is
removed.
On this model (GTW550) with no softener dispenser or
softener cup the instruction is - dilute the fabric softener in
water and pour in the mix right after the first spin.
Hoses connecting washer to faucet should be
replaced every 5 years.
Ask the service technician to remove water from
drain pump and hoses. Do not store the washer
where it will be exposed to the weather.
Be sure water supply is shut off at faucets. Drain
all water from hoses and water filter pump area if
weather will be below freezing.
Leave the lid open after washing to allow
moisture to evaporate. If you want to clean the
basket, use a clean soft cloth dampened with
liquid detergent; then rinse. (Do not use harsh or
gritty cleaners.)
14
Immediately wipe off any spills with a damp cloth.
Separate for cleaning
1
Remove the dispenser from the top of the agitator.
2
Separate the dispenser cup from the cover by grasping the top and pushing down on the inside of
the cup with your fingers. Dispenser cup will pop free from the cover.
3
To clean the dispenser, soak both the dispenser cup and the dispenser cover in the following
solution:
1 US gallon (3.8 liters) warm water
1/4 cup (60 ml) heavy-duty liquid detergent
1 cup (240 ml) bleach
4
If necessary, loosen buildup with a clean, soft cloth after soaking. Do not use a stiff brush; you may
roughen the surface of the dispenser.
5
Rinse and reassemble dispenser. Place dispenser back on the agitator.
Installation
Washer
Instructions
TOOLS REQUIRED FOR
WASHER INSTALLATION
Pliers
Level
PARTS REQUIRED
(Sold separately except model GTW220)
Water Hoses (2)
GE Parts and Accessories
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill you or hurt you and others.
All safety messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These
words are defined as:
Indicates a hazardous situation which, if not avoided,
will
result in death or serious injury.
Indicates a hazardous situation which, if not avoided,
could
result in death or serious injury.
Indicates a hazardous situation which, if not avoided,
could
result in minor or moderate injury.
DANGER
WARNING
CAUTION
1
Rubber Washers (2)
and Strainer Screens (2)
Drain Hose Extension (For discharge heights from 60" - 96"
NOTE: We strongly recommend the use of new water
supply hoses. Hoses degrade over time and need to be
replaced every 5 years to reduce the risk of hose failures
and water damage.
BEFORE YOU BEGIN
Read these instructions completely and carefully.
IMPORTANT –
Save these instructions
for local inspector’s use.
IMPORTANT –
Observe all governing
codes and ordinances.
Note to Installer –
Be sure to leave these
instructions with the Consumer.
Note to Consumer –
Keep these instructions
for future reference.
Skill level – Installation of this appliance requires
basic mechanical and electrical skills.
Completion time – 1-3 hours
Proper installation is the responsibility of the installer.
Product failure due to improper installation is not
covered under the Warranty.
PARTS SUPPLIED
Cable Tie
Order on-line at today, 24 hours a day
or by phone at during normal business
hours.
Part Number Accessory
Installation Instructions
CONNECT WATER HOSES TO OUTLET
VALVES
Disconnect electrical cord before installing water hoses. If not
installed, install rubber washer in one end of hot water hose.
Thread hot water hose onto connection labeled
H
at top rear of
washer. Hand tighten
and use pliers to tighten hoses between
1/8 and 1/4 turn beyond hand-tight.
If not installed, install rubber washer in one end of cold water
hose
C
. Thread cold water hose onto connection labeled
C
at top
rear of washer. Hand tighten
and use pliers to tighten hoses
between 1/8 and 1/4 turn beyond hand-tight.
room for you to make water, drain, and electrical connections
to your home.
CONNECT WATER HOSES TO WASHER
Rubber
washer
Rubber
washer
Determine which is HOT water line before attaching water
hoses to faucets. Traditionally, HOT faucet is on left.
(If screen washers are not installed) With protruding part of
screen toward you, install strainer screen/rubber washer
into each of the free ends of two water hoses.
Connect hot water hose to hot water
outlet valve of your home. Hand
tighten and use pliers to tighten hoses
between 1/4 and 1/2 turn beyond
hand-tight. Open hot water valve.
Connect cold water hose to cold
water outlet valve of your home. Hand
tighten and use pliers to tighten hoses
between 1/4 and 1/2 turn beyond
hand-tight. Open cold water valve.
Check for leaks and drips at the hose
couplings. Tighten as necessary.
17
4
3
If you have only cold water or you do not wash with hot
water, use a “Y” type connector in the cold water supply
and connect both “Y” outlets to your
washing machine to ensure the proper
functioning of the product, remember
remove the stopper that is pre-installed
in your product for the entry of water
into the hot valve.
We recommend cleaning both water inlets of your
washing machine at least once a month.
Installation Instructions
ELECTRICAL REQUIREMENTS
- Fire Hazard
WARNING
Plug into a grounded 3-prong outlet.
DO NOT remove ground prong.
DO NOT use an adapter.
DO NOT use an extension cord.
Failure to follow these instructions can result in death,
fire or electrical shock.
CIRCUIT – Individual, properly polarized and grounded 15
or 20 amp circuit breaker or time-delay fuse.
POWER SUPPLY – 2 wire plus ground, 120 Volt, single
phase, 60 Hz, alternating current.
Outlet Receptacle – Properly grounded 3-prong
receptacle to be located so the power
cord is accessible when the washer
is in an installed position. If a 2-prong
receptacle is present, it is the owner’s
responsibility to have a licensed
electrician replace it with a properly
grounded 3-prong grounding type
receptacle.
Washer must be electrically grounded in accordance with
local codes and ordinances, or in the absence of local
codes, in accordance with the NATIONAL ELECTRICAL
CODE, ANSI/NFPA NO. 70 latest edition. Check with a
licensed electrician if you are not sure that the washer is
properly grounded.
If required by local codes, an external 18 gauge or larger
copper ground wire (not provided) may be added. Attach
to washer cabinet with a #10-16 x
1/2
” sheet metal screw
(available at any hardware store) to rear of washer as
illustrated.
Mobile Home Installation:
Installation must conform to Standard for Mobile Homes,
ANSI A119.1 and National Mobile Home Construction and
Safety Standards Act of 1974 (PL93-383).
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of
malfunction or breakdown, grounding will reduce the risk
of electric shock by providing a path of least resistance
for electric current. This appliance is equipped with
a cord having an equipment- grounding conductor
and a grounding plug. The plug must be plugged
into an appropriate outlet that is properly installed
and grounded in accordance with all local codes and
ordinances.
WARNING
Improper connection of the equipment-
grounding conductor can result in a risk
of electrical shock. Check with a qualified electrician, or
service representative or personnel, if you are in doubt as to
whether the appliance is properly grounded. DO NOT
modify the plug on the power supply cord. If it will not fit the
outlet, have a proper outlet installed by a qualified
electrician.
Attach ground
wire and ground
screw (obtain
locally)
Washer
back
Insert plug of electrical cord into a 115V, 15- or 20-amp wall
receptacle. Move washer into final position. Place level on flat top
side edges of washer. Adjust all four leveling legs until
washer
is level left-to-right and front-to-back. Remove level.
Open tub lid. Remove and discard tub shipping material (see Step 1).
Remove plastic protector sheet from control panel face.
7
CONNECT POWER AND INSTALL
Before starting the washer, check to make sure:
Main power is turned on.
The washer is plugged in.
The water faucets are turned on.
The unit is level and all four leveling legs are firmly
on the floor.
The shipping foam and cardboard are removed.
The drain hose is properly tied up.
There are no leaks at the faucet, drain line
or washer.
Run the washer through a complete cycle.
Check for water leaks and proper operation.
Place these instructions in a location near the
washer for future reference.
FINAL CHECKLIST
1
Make sure large dial control (
on washer is pushed in to the OFF position.
Normal dispenser
operation
It is normal for a small amount of water to remain in dispenser after the
cycle.
Lid was opened and closed
between cycle selection
and start
This is normal. See in the
section.
This is normal Water may not cover the top level of the clothes. This is normal for this
high efficiency washer.
Water valve screens are
stopped up
Turn off the water source and remove the water connection hoses from
the upper back of the washer and the water faucets. Clean both the
hose screens (if so equipped) and the screens in the machine using a
brush or a toothpick. Reconnect the hoses and turn the water back on.
Check to ensure there are no leaks at the connections.
Drain standpipe is too
low or hose too far into
standpipe
The drain hose must exceed 32” height at some point between
the washer back and the drain pipe. Use anti-siphon clip. See the
.
Soft water Try less detergent.
Too much detergent Measure your detergent carefully. Use less soap if you have soft water, a
smaller load or a lightly soiled load.
Type of detergent
Switch to High Efficiency detergent such as
Type of detergent
Switch to High Efficiency detergent such as
Using too much detergent
in washer
Use less detergent. Use less soap if you have soft water, a smaller load
or a lightly soiled load.
Fill hoses or drain hose is
improperly connected
Make sure hose connections are tight at faucets and rubber washers
are installed. Make sure end of drain hose is correctly inserted in and
secured to drain facility.
Household drain clogged Check household plumbing. You may need to call a plumber.
Drain hose rubs on wall Make sure drain hose does not make contact with the wall. May cause
excessive wear on the hose.
Constant water pressure to
fill hoses at water source
Tighten hoses at the faucets.
Check condition of the fill hoses; they should be replaced every 5 years.
Cooler water temperatures
provide improved energy
efficiency
New laundry detergents have been formulated to work with cooler
water temperatures without affecting wash performance.
Water supply is turned off
or improperly connected
Turn both hot and cold faucets fully on and make sure hoses are
connected to correct faucets. Water valves are marked “H” and “C”.
Water valve screens are
stopped up
Turn off the water source and remove the water connection hoses from
the upper back of the washer and the water faucets. Clean both the
hose screens (if so equipped) and the screens in the machine using a
brush or a toothpick. Reconnect the hoses and turn the water back on.
Check to ensure there are no leaks at the connections.
Cool/Cold Water when
selecting Hot
This is normal. The washer senses water temperature (Not all features
are on all models) and optimizes for best results. Cold water is added
periodically when hot is selected.
House water heater is not
set properly
Make sure house water heater is delivering water at 120°F–140°F
(48°C–60°C).
21
Lid lifted or cycle was put
in pause for over 24 hours
Reset cycle.
Drain hose is kinked or
improperly connected
Straighten drain hose and make sure washer is not sitting on it.
Top of drain outlet should be less than 6 ft (1.8 m) above floor.
This is normal The washer is sensing the load.
The Soak Option was
chosen
This is normal. The washer alternates between agitate and soak during
these cycles to get your clothes cleaner with less wear.
This is normal Many cycles incorporate as series of soaks within the agitation period to
get your clothes clean with less wear.
Wash water too cold or low
home water pressure
Select a warmer wash temperature if possible to improve dissolving of
detergent or use liquid detergent. Make sure siphon caps are free of debris
and fully pressed into position. Remove and clean tray if clogging occurs.
Overfilling of dispensers Do not overfill or add water to dispenser. Select option when
using fabric softener.
This is normal The washer may pause during the spin cycle to remove soapy water more
efficiently.
Washer is unplugged Make sure cord is plugged securely into a working outlet.
Water supply is turned off Turn both hot and cold faucets fully on.
prevents agitation and
spinning when lid is up
Close lid and press .
Circuit breaker/fuse is
tripped/blown
Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer
should have a separate outlet.
Electronics need to be reset Unplug washer, wait 2 minutes, plug back in and press .
Start was not pressed Press .
Laundry detergent packet
placed in dispenser
Laundry detergent packets should not be used in the dispensers.
They should only be added directly to the wash basket following the
manufacturer’s directions.
Changing options This is normal. Several options will change other options to maximize
washer performance.
Basket moves or rotates
freely
Washer basket does not have a traditional brake. Washer basket will move
freely. This is normal.
Incorrect use of fabric
softener
Check fabric softener package for instructions and follow directions for
using dispenser.
Make sure you have selected the option.
Pretreat stain and rewash using cycle before drying.
Dye transfer Sort whites or lightly colored items from dark colors.
Detergent amount Be sure to follow detergent manufacturer’s directions.
Hard water Use a water conditioner or install a water softener.
Water is not hot enough Make sure water heater is delivering water at 120°F–140°F (48°C–60°C).
Washer is overloaded Loosely load clothes no higher than the top row of holes in the washer
basket. For best results, load items around the outside of the basket.
Dye transfer Sort clothes by color. If fabric label states wash separately, unstable dyes
may be indicated.
Clothes are air or line dried If you do not dry your clothes with a clothes dryer, your clothes may retain
more lint.
Incorrect sorting Separate lint producers from lint collectors.
Washing too long Wash small loads for a shorter time using setting.
Detergent not dissolving
Rewash; next time:
Try a liquid detergent
Use warmer water temperature.
Overloading Loosely load clothes in the washer basket. For best results, load items
around the outside of the basket.
Incorrect use of fabric
softener
Check fabric softener package for instructions and follow directions for
using dispenser.
Make sure you have selected the option.
No spin selected Select a spin option.
Incorrect cycle selected Make sure the cycle selected matches the load you are washing. Some
fabrics will feel wetter when rinsed with cold water.
Wash load out of balance Redistribute load in washer and run through cycle.
Out of balance condition
has been detected
Allow cycle to continue and finish.
If load is wet at the end of the cycle, even out load and run a
cycle.
Result of normal wear on
poly-cotton blends and fuzzy
fabrics
While this is not caused by the washer, you can slow the pilling process by
washing garments inside out.
Pins, snaps, hooks, sharp
buttons, belt buckles,
zippers and sharp objects
left in pockets
Fasten snaps, hooks, buttons and zippers.
Remove loose items like pins, objects in pockets and sharp buttons.
Turn knits (which snag easily) inside out.
Undiluted chlorine bleach Check bleach package instructions for proper amount.
Never add undiluted bleach to wash or allow clothes to come in contact
with undiluted bleach.
Chemicals like hair bleach
or dye, permanent wave
solution
Rinse items that may have chemicals on them before washing.
Use cycle with option.
Incorrect wash and dry
cycles
Match Cycle selection to the type of fabric you are washing (especially for
easy care loads).
Improper sorting Avoid mixing heavy items (like jeans) with light items (like blouses).
Try a fabric softener.
Overloading Loosely load clothes in the washer basket.
Repeated washing in water
that is too hot
Wash in warm or cold water.
Service trips to your home to teach you how to use
the product.
Improper installation, delivery or maintenance.
Failure of the product if it is abused, misused, or
used for other than the intended purpose or used
commercially.
Replacement of house fuses or resetting of circuit breakers.
Products which are not defective or broken, or which are
working as described in the Owner’s Manual.
Damage to the product caused by accident, fire, floods
or acts of God.
Incidental or consequential damage caused by possible
defects with this appliance.
Defects or damage due to operation in freezing
temperatures.
Damage caused after delivery.
Product not accessible to provide required service.
Staple your receipt here.
Proof of the original purchase
date is needed to obtain
service under the warranty.
From the date of the
original purchase
of the washer which fails due to a defect in materials or workmanship.
During this , we will also provide, , all labor and related
service to replace the defective part.
24
In Canada:
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,
order parts or even schedule service on-line. In Canada: www.GEAppliances.ca
In Canada:
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at your
convenience any day of the year! Or call In Canada, 1.800.561.3344 during normal business hours.
In Canada:
all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and mental abilities
and impairments. For details of GE’s Universal Design applications, including kitchen design ideas for people with
disabilities, check out our Website today. For the hearing impaired, please call 1-800-561-3344.
In Canada, contact: Manager, Consumer Relations, MC Commercial
In Canada:
In Canada:
In Canada:
Director, Consumer Relations, MC
Commercial
For questions on installation call 1-800-561-3344 (Canada).
In Canada:
communication and prompt service under the terms of your warranty, should the need arise. You may also
mail in the pre-printed registration card included in the packing material. In Canada: www.GEAppliances.ca
Purchase a GE extended warranty and learn about special discounts that are available while your warranty is still
in effect. You can purchase it on-line anytime, or call 1-800-561-3344 during normal business hours. GE Consumer Home
Services will still be there after your warranty expires., consult your local listings for an extended warranty provider.
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details
including your phone number, or
write to:
25
You will find the nearest MC Commercial Service Center number in the yellow pages of your phone book.
Or call us at 1 800 661 1616
