OWNER'S MANUAL
SPEED MICROWAVE OVEN
Read this owner's manual thoroughly before operating the appliance and keep
it handy for reference at all times.
ENGLISH
SKSLV3011MT
MFL71846604
Rev.00_091825
www.sksappliances.com
Copyright © 2025 LG Electronics. All Rights Reserved
Scan to see the online manual.
en-us_main.book.book Page 1 Thursday, September 18, 2025 4:19 PM
TABLE OF CONTENTS
2
3 IMPORTANT SAFETY
INSTRUCTIONS
3 READ ALL INSTRUCTIONS BEFORE USE
3WARNING
8CAUTION
10 PRODUCT OVERVIEW
10 Product Features
12 OPERATION
12 Operating Control Panel
13 Changing Settings
16 Operating the Microwave
30 SMART FUNCTIONS
30 LG ThinQ Application
32 Smart Diagnosis
TM
Feature
33 MAINTENANCE
33 Cleaning
34 TROUBLESHOOTING
34 FAQs
36 Before Calling for Service
39 LIMITED WARRANTY
39 USA
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3IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Precautions to Avoid Possible Exposure to Excessive Microwave Energy
(a) Do not attempt to operate this oven with the door open since open-door operation can result in
harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.
(b) Do not place any object between the oven front face and the door or allow soil or cleaner residue to
accumulate on sealing surfaces.
(c) Do not operate the oven if it is damaged. It is particularly important that the oven door close properly
and that there is no damage to the: (1) door (bent), (2) hinges and latches (broken or loosened), (3) door
seals and sealing surfaces.
(d) The oven should not be adjusted or repaired by anyone except properly qualified service personnel.
Safety Messages
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury,
and tell you what may happen if the instructions are not followed.
WARNING
WARNING
• To reduce the risk of explosion, fire, death, electric shock, injury or scalding to persons when using this
product, follow basic precautions, including the following:
Technical Safety
• To reduce the risk of burns, electric shock, fire, injury to persons or exposure to excessive microwave
energy when using the microwave oven, read all instructions before using the appliance.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages
will follow the safety alert symbol and either the word WARNING or CAUTION.
These words mean:
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
You may be injured or cause damage to the product if you do not follow instructions.
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4 IMPORTANT SAFETY INSTRUCTIONS
• Children must not be allowed to play with accessories or hang down from the door or any part of the
oven. Doing so can cause serious injury and damage. As with any appliance, close supervision is
necessary when used by children.
• Read and follow the Precautions to Avoid Possible Exposure to Excessive Microwave Energy.
• Install or locate this appliance only in accordance with the provided installation instructions.
• Some products such as whole eggs and sealed containers – for example, closed glass jars – can explode
and should not be heated in this oven.
• Use this appliance only for its intended use as described in the manual. Do not use corrosive chemicals
or vapors, such as sulfide and chloride, in this appliance. This type of oven is specifically designed to
heat, cook, or dry food. It is not designed for industrial or laboratory use.
• This appliance should be serviced only by qualified service personnel. Contact the nearest authorized
service facility for examination, repair, or adjustment.
• Do not cover or block any openings on the appliance.
• Do not store this appliance outdoors. Do not use this product near water - for example, near a kitchen
sink, in a wet basement, near a swimming pool, or similar location.
• To avoid electric shock:
- This appliance must be grounded. Connect only to a properly grounded outlet. See Grounding
Instructions.
- Do not operate this appliance if it has a damaged cord or plug, if it is not working properly or if it has
been damaged or dropped.
- Do not immerse the electrical cord or plug in water. Keep cord away from heated surfaces.
- Do not let cord hang over edge of table or counter.
• See door surface cleaning instructions in the MAINTENANCE chapter.
• To reduce the risk of fire in the oven cavity:
- Do not overcook food. Carefully attend to the microwave oven when paper, plastic or other
combustible materials are placed inside the oven to facilitate cooking.
- Do not use the cavity for storage purposes. Do not leave paper products, cooking utensils or food in
the cavity when not in use.
- Remove wire twist-ties from paper or plastic bags before placing bags in oven.
• If materials inside the oven ignite:
- Keep the oven door closed and turn the oven off.
- Disconnect the power cord or shut off power at the fuse or circuit breaker panel.
• Liquids, such as water, coffee, or tea can be overheated beyond the boiling point without appearing to
be boiling due to surface tension of the liquid. Visible bubbling or boiling when the container is removed
from the microwave oven is not always present.
• THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN THE CONTAINER IS
DISTURBED OR A SPOON OR OTHER UTENSIL IS INSERTED INTO THE LIQUID.
To reduce the risk of injury to persons:
- Do not overheat the liquid. Stir the liquid both before and halfway through heating it.
- Do not use straight-sided containers with narrow necks. Use extreme care when inserting a spoon or
other utensil into the container.
- After heating, allow the container to stand in the microwave oven for a short time before removing the
container.
• Do not operate any heating or cooking appliance beneath this appliance.
• Do not mount unit over or near any portion of a heating or cooking appliance.
• Do not mount over a sink.
• Do not store anything directly on top of the appliance surface when the appliance is in operation.
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5IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
• HOT CONTENTS CAN CAUSE SEVERE BURNS. DO NOT ALLOW CHILDREN TO USE THE MICROWAVE. Use
caution when removing hot items.
Grounding Instructions
• This appliance must be grounded. Connect only to a properly grounded outlet. In the event of an
electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the
electric current. This appliance is equipped with a cord having a grounding wire with a grounding plug.
• Improper use of the grounding can result in a risk of electric shock.
• A short power-supply cord is provided to reduce the risks resulting from becoming entangled in or
tripping over a longer cord.
• Longer cord sets or extension cords are available and may be used if care is exercised in their use.
• Consult a qualified electrician or service technician if the grounding instructions are not completely
understood, or if doubt exists as to whether the appliance is properly grounded.
• Do not use an extension cord. If the power supply cord is too short, have a qualified electrician or service
technician install an outlet near the appliance.
Installation
• Never allow anyone to climb, sit, stand or hang on the oven door. Injury might result from contact with
hot food or the oven itself.
• Do not line the oven walls, racks, bottom, or any other part of the oven with aluminum foil or any other
material. Doing so will disrupt heat distribution, produce poor baking results and cause permanent
damage to the oven interior. (Aluminum foil will melt on the interior surface of the oven.)
• Do not use aluminum foil or any other material to line the oven bottom. Improper installation of oven
liners may result in a risk of electric shock or fire.
• Make sure your appliance is properly installed and grounded by a qualified installer, according to the
installation instructions. Any adjustment and service should be performed only by qualified installers or
service technicians.
• Be certain that all packing materials are removed from the appliance before operating. Keep plastic,
clothes, paper, and other flammable materials away from parts of the appliance that may become hot.
• The electrical power must be shut off while the electrical connections are being made.
• Improper connection of aluminum house wiring to copper leads can result in an electrical hazard or fire.
Use only connectors designed for joining copper to aluminum and follow the manufacturer’s
recommended procedure closely.
• Important – Save for the local electrical inspector's use
Operation
• DO NOT TOUCH HEATING ELEMENTS OR INTERIOR SURFACES OF OVEN. Heating elements may be hot
even though they are dark in color. Interior surfaces of an oven become hot enough to cause burns.
During and after use, do not touch or let clothing or other flammable materials contact heating elements
or interior surfaces of oven until they have had sufficient time to cool. Other surfaces, such as oven vent
openings and surfaces near these openings, oven doors, and windows of oven doors, also get hot and
may cause burns if not allowed to cool.
• Use care when opening door. The hot air and steam that escape can cause burns to hands, face and
eyes. Let hot air or steam escape from the oven before removing or replacing food in the oven.
• Do not use plastic to cover food.
• Never attempt to dry a pet in the oven.
• Never use your appliance for warming or heating the room.
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6 IMPORTANT SAFETY INSTRUCTIONS
• Always use pot holders or oven mitts when removing food from the oven or the surface element.
Cookware will be hot. Use only dry pot holders. Moist or damp pot holders on hot surfaces may result in
burns from steam. Do not let the pot holder touch hot heating elements. Do not use a towel or other
bulky cloth to remove food.
• Do not heat unopened food containers. Pressure in the containers may cause them to burst which may
result in injury.
• Do not allow aluminum foil to contact heating elements.
• Do not touch the oven racks while they are hot.
• Do not use the oven if a heating element develops a glowing spot during use or shows other signs of
damage. A glowing spot indicates the heating element may fail and present a potential burn, fire, or
shock hazard. Turn the oven off immediately and have the heating element replaced by a qualified
service technician.
• Never allow children to remain unsupervised near the oven.
• DO NOT block the oven vent during operation. This can damage the electric parts of the oven. Air must
be able to move freely.
• Do not put large, heavy items such as whole turkeys on the open oven door.
• Take care when the door is open to avoid injury.
• If the door or door seals are damaged, the oven must not be operated until it has been repaired by a
competent person.
• Do not allow children to crawl into the oven.
• Do not put your hand under the controller or between the door and metal bottom trim (vent) during
operation. The outside of the oven can become very hot to the touch.
Maintenance
• Let hot cookware cool in a safe place, out of reach of small children.
• If the door glass, surface, or oven heating unit of the appliance are damaged, discontinue use of the
appliance and call for service.
• Always disconnect power from the appliance before servicing.
• Never pour cold water over a hot oven for cleaning purposes.
• Oversized food or oversized metal cookware should not be inserted in a microwave/toaster oven as they
may create a fire or risk of electric shock.
• Do not clean with metal scouring pads. Pieces can burn off the pad and touch electrical parts causing a
risk of electric shock.
• Do not store any materials, other than manufacturer’s recommended accessories, in this oven when not
in use.
• Do not cover racks or any other part of the oven with metal foil. This will cause overheating of the oven.
• If your oven is dropped or damaged, have it thoroughly checked by a qualified service technician before
using it.
Risk of Fire and Flammable Materials
• Do not store or use flammable material in or near the oven. Flammable materials include paper, plastic,
pot holders, linens, wall coverings, curtains, and gasoline or other flammable vapors and liquids such as
grease or cooking oil. These materials can be ignited when the oven is in use.
• Use extreme caution when moving or disposing of hot grease.
• Wear proper apparel. Do not wear loose-fitting or hanging garments, which may ignite if they contact
hot surfaces, and cause severe burns.
• Do not use the oven for drying clothes. Only use the oven for its intended purpose.
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7IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
• If cabinet storage is provided directly above the oven, use it to store items that are not frequently used
and can be safely stored in an area subjected to heat. Temperatures may be unsafe for volatile items
such as flammable liquids, cleaners or aerosol sprays.
• Do not use water on grease fires. Should an oven fire occur, leave the oven door closed and turn the
oven off. If the fire continues, throw baking soda on the fire or use a fire extinguisher. Do not put water
or flour on the fire. Flour may be explosive and water can spread a grease fire and cause personal injury.
Microwave Oven
• The oven must be installed following the provided installation instructions.
• Secure the cord in the cabinet above the oven.
• Preserve the oven floor:
- Do not heat the oven floor excessively.
- Do not cook anything directly on the oven floor or turntable. Use a microwavable dish.
• Do not heat any type of baby bottle or baby food. Uneven heating may occur and possibly cause
personal injury.
• Do not deep-fat fry in the oven.
• Do not attempt home canning in the microwave oven.
• Do not use cylindrical-shaped containers.
• In all containers, for best results, stir the liquid several times before heating. Always stir liquid several
times between reheatings.
• Place food directly on the trays when cooking unless prompted by the oven to do otherwise.
Radio/TV/Wireless Equipment Interference
• Operating the microwave oven near equipment-such as a radio, TV, wireless LAN, Bluetooth devices,
medical equipment, or wireless equipment which uses the same frequency, may cause interference. This
interference is not an indication of a defect in the product or its operation. The product is safe to use.
• Do not use medical equipment near the microwave oven, as the interference could affect the medical
equipment’s operation.
• When there is interference, it may be reduced or eliminated by taking the following measures:
- Clean the door and the sealing surfaces of the oven.
- Reorient the receiving antenna of the radio, TV, Bluetooth, or other equipment.
- Relocate the microwave oven in relation to the radio, TV, Bluetooth, or other equipment.
- Move the microwave oven away from the receiver.
- Plug the microwave oven into a different outlet so that the microwave oven and receiver are on
different branch circuits.
Federal Communications Commission Radio Frequency Interference
Statement (U.S.A. Only)
• This equipment generates and uses ISM frequency energy and if not installed and used properly, that is
in strict accordance with the manufacturer’s instructions, may cause interference to radio and television
reception. It has been type tested and found to comply with limits for ISM Equipment pursuant to part 18
of FCC Rules, which are designed to provide reasonable protection against such interference in a
residential installation. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following:
- Reorient the receiving antenna of the radio or television.
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8 IMPORTANT SAFETY INSTRUCTIONS
- Relocate the microwave oven with respect to the receiver.
- Move the microwave oven away from the receiver.
- Plug the microwave oven into a different outlet so that the microwave oven and the receiver are on
different branch circuits.
• The manufacturer is not responsible for any radio or TV interference caused by unauthorized
modification to this microwave oven. It is the responsibility of the user to correct such interference.
CAUTION
CAUTION
• To reduce the risk of minor injury to persons, malfunction, or damage to the product or property when
using this product, follow basic precautions, including the following:
Operation
• Always heat fat slowly, and watch as it heats.
• If frying combinations of oils and fats, stir them together before heating.
• Use a deep fat thermometer, if possible, to prevent overheating fat beyond the smoking point.
• Use the least possible amount of fat for effective shallow or deep-fat frying. Filling the pan with too much
fat can cause spillovers when food is added.
• Accessible parts may become hot when the broil functions are in use.
• Do not place food or cookware on the bottom of the oven cavity. Doing so will cause permanent damage
to the oven bottom finish.
• When using cooking or roasting bags in the oven, follow the manufacturer’s directions.
• To protect against food-borne illnesses, cook meat and poultry thoroughly. The USDA has indicated the
following as safe minimum internal temperatures for consumption:
- Ground beef: 160 °F (71 ℃)
- Poultry: 165 °F (74 ℃)
- Beef, veal, pork, or lamb: 145 °F (63 ℃)
- Fish/seafood: 145 °F (63 ℃)
• Do not use this oven for commercial purposes. It is made for household use only.
• The door or the outer surface may get hot when the appliance is operating.
• Do not use this oven for purposes other than cooking.
• Use caution if opening the door when the oven is operating. Hot surfaces can cause serious burns.
Maintenance
• Do not repair or replace any part of the appliance unless specifically recommended in the manual. All
other servicing should be performed by a qualified technician.
• Do not use harsh etching, abrasive cleaners or sharp metal scrapers to clean the oven door glass since
they can scratch the surface. Scratches may cause the glass to shatter.
• Make sure oven lights are cool before cleaning.
• Do not clean the door gasket. The door gasket is essential for a good seal. Care should be taken not to
rub, damage, or move the gasket.
• Do not rinse trays and racks by placing them in water just after cooking. This may cause breakage or
damage.
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9IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
SAVE THESE INSTRUCTIONS
• The oven should be cleaned regularly and any food deposits should be removed. Failure to maintain the
oven in a clean condition could lead to deterioration of the surface that could shorten the life of the
appliance and possibly result in a hazardous situation.
• Do not touch heating elements or interior surfaces of microwave oven.
- During and after use or cleaning the interior, do not touch other flammable materials contact heating
elements or interior surfaces of microwave oven until they have had sufficient time to cool. Other
surfaces, such as windows of microwave oven door, oven lamp , also get hot and may cause burns if
not allowed to cool.
• When cleaning, turn off the oven light and then clean.
• Do not store items of interest to children on the back guard or in cabinets above a cooking appliance.
Children climbing on the oven to reach items could be seriously injured.
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10 PRODUCT OVERVIEW
PRODUCT OVERVIEW
Product Features
The appearance and specifications listed in this manual may vary due to constant product improvements.
Exterior / Interior
a Oven Controller
b Oven Door
c Model & Serial Number Plate
Accessories
The turntable rotates in both directions to help food cook more evenly. Do not operate the microwave
oven without the glass tray in place. The shaft, rotating ring and either the metal or glass tray must always
be in place when using the oven.
a Rack (For the Convection Bake, Broil and Speed Conv. and Speed Broil functions)
b Metal Tray (For the Convection Bake, Speed Conv. and Speed Broil functions)
c Glass Tray (For the Microwave and Defrost function)
d Air Fry Pan (For the Air Fry function)
e Shaft
f Rotating Ring
Accessories for Installation
a Wood Screws - Silver (4X14) (6ea, 4 needed for installation and 2 extras)
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11PRODUCT OVERVIEW
ENGLISH
How to Use Accessories
$
: Recommended method
%: Alternative method
-: Do not use
NOTE
• Contact SKS Customer Service at 1-855-790-6655 if any accessories are missing.
• For your safety and for extended product life, only use authorized components.
• The manufacturer is not responsible for product malfunction or accidents caused by the use of
separately purchased, unauthorized components or parts.
• The images in this guide may be different from the actual components and accessories, which are
subject to change by the manufacturer without prior notice for product improvement purposes.
• Do not operate the oven when it is empty except when preheating. Never operate the microwave while
the oven is empty.
Specifications
SKSLV3011MT Model
• Power Supply: 120 V AC, 60 Hz
• Rated Current
- Microwave: 14.0 A (Max 16.0 A)
- Conv. Bake: 13.5 A
- Broil: 11.0 A
- Air Fry: 14.0 A
• Rated Power Input
- Microwave: 1650 W (Max 1900 W)
- Conv. Bake: 1600 W
- Broil: 1300 W
- Air Fry: 1650 W
• Rated Output
- Microwave: 975 W
• Exterior Dimensions (W x H x D):
29 3/4” x 20 1/8” x 23 3/16”
755.0 x 510.4 x 588.6 (mm)
• Interior Dimensions (W x H x D):
20 3/4” x 8 3/8” x 17 5/16”
526.6 x 212.3 x 439.6 (mm)
• Oven Capacity: 1.7 cu.ft
Microwave
Sensor Cook, Popcorn, Defrost,
Soften, Melt
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Dehydrate, Warm, Proof
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-
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-
Speed Cook
Speed Conv, Speed Broil
-
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12 OPERATION
OPERATION
Operating Control Panel
Control Panel Features
a LCD Display On/Off b LCD Touchscreen for Oven
Display Icons
Icons appear in display when activated.
Energy Saving Tips
• For optimal performance and energy savings,
follow the guides for proper use of accessories.
• Avoid opening the oven door more than
necessary during use. This helps the oven
maintain temperature, prevents unnecessary
heat loss, and saves on energy use.
a Timer Icon
Touch to set a timer
b Microwave Quick Start Icon
Touch to start Microwave mode quickly
c Lamp Icon
Touch to turn light on/off
d Oven Cooling Icon
Appears during or after oven operation to indicate cooling fan is running in oven
e Wi-Fi Icon
• Appears when oven is connected to Wi-Fi
• Appears when oven is disconnected from Wi-Fi or is not registered
f Lock Icon
Appears when Control Lock is activated
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13OPERATION
ENGLISH
Changing Settings
Getting Started
After turning on the oven for the first time, adjust
the settings to suit your preferences.
1 Select the desired language.
2 After the startup animation, select the desired
language and press NEXT.
3 Set the correct time and choose between a 12-
hour or 24-hour time format. Then press
NEXT.
4 Read through the application guide in the
display and press DONE.
5 The mode screen appears in the display.
Settings
To adjust settings after the initial setup, press the
display to open the Main screen. Press SETTINGS
at the bottom center of the Main screen.
Swipe the screen or press the
34 arrow keys to
navigate through the Settings screens.
Location of Settings
•Page 1: Microwave Quick Start, Control Lock,
Clock, Wi-Fi, Brightness, Language
•Page 2: Volume, Temperature Units, Smart
Diagnosis
TM
, Factory Data Reset, Open Source
License
Microwave Quick Start
Use the Microwave Quick Start setting to adjust
the preset cook time that is activated when you
press the Microwave Quick Start icon without
setting a time. The power level of the microwave
can be set from 1 to 10. The preset time can be set
from 1 second to 5 minutes.
Setting Cook Time
1 Press SETTINGS at the center bottom of the
main screen.
2 Press Microwave Quick Start on the first
Settings screen.
3 Set the power level and cook time.
4 Press OK.
Control Lock
The Control Lock feature automatically prevents
most oven controls from being turned on. It does
not disable the clock, timer or the interior oven
light.
Lock
1 Press SETTINGS at the center bottom of the
Main screen.
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Language Selction
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14 OPERATION
2 Press Control Lock on the first Settings
screen.
3 Press LOCK.
When Control Lock is turned on, the lock icon
k appears at the top of the display.
Unlock
1 Press any part of screen while Control Lock is
on.
2 A popup screen appears. Press UNLOCK for 3
seconds.
3 The lock icon disappears from the top of the
display.
Clock
When the oven is not in use, the time show in the
LCD display for a period of time.
Setting Clock
1 Press SETTINGS at the center bottom of the
Main screen. Then press Clock on the Settings
screen.
2 Scroll to set the correct hour and minutes. You
can also press the number pad icon and enter
the desired numbers.
3 Select either a 12-hour or 24-hour clock mode
(12H/24H).
4 Press OK.
Wi-Fi
Connect the appliance to a home Wi-Fi network to
use smart functions. See the Smart Functions
section for more details.
Setting Up Wi-Fi
1 Press SETTINGS at the center bottom of the
Main screen, and press Wi-Fi in the first
Settings screen.
2 Follow the instructions in the Wi-Fi Guide in
the display.
3 Select ON, OFF, or SET UP and press OK.
4 If ON is selected, the Wi-Fi icon f appears at
the top of the display.
5 Selecting RESET initializes the IP address.
Brightness
Adjust the brightness of the LCD display from 20 %
to 100 % in increments of 20 %.
Setting Display Brightness
1 Press SETTINGS at the center bottom of the
Main screen, swipe to the second Settings
screen, and press Brightness.
2 Adjust the display brightness by pressing and
dragging the dot across the bar, by tapping
anywhere on the bar, or by pressing
~ or !.
3 Press OK.
Language Selection
Set the display language to English, Spanish, or
French.
Selecting a Language
1 Press SETTINGS at the center bottom of the
Main screen, and press Language Selection
in the first Settings screen.
Number pad icon
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15OPERATION
ENGLISH
2 Select the desired language.
3 Press OK.
Volume
Adjust the volume of the oven controls.
Setting the Volume
1 Press SETTINGS at the center bottom of the
Main screen, swipe to the second Settings
screen, and press Volume.
2 Select MUTE, LOW, or HIGH.
3 Press OK.
Temperature Units
Set the oven temperature display to show either
Fahrenheit or Celsius units.
The oven defaults to Fahrenheit unless changed by
the user.
Setting Temperature Units
1 Press SETTINGS at the center bottom of the
Main screen, swipe to the second Settings
screen, and press Temperature Units.
2 Select 8 or 7.
3 Press OK.
Smart Diagnosis
TM
Smart Diagnosis
TM
can be run through a
smartphone application or by calling for support.
Place your smartphone's mouthpiece near the top
left corner of the screen. See "Smart Diagnosis
Function" in the Smart Functions section for
detailed instructions.
1 Press SETTINGS at the center bottom of the
Main screen, swipe to the second Settings
screen, and press Smart Diagnosis.
2 Press START to start the diagnostic tone.
Factory Data Reset
This function returns all settings to the factory
defaults.
CAUTION
• All stored data will be deleted.
1 Press SETTINGS at the center bottom of the
Main screen, swipe to the second Settings
screen, and press Factory Data Reset.
2 If you want to reset data to the factory
defaults, press RESET and then OK.
Open Source License
This screen displays a list of the open source
software contained in this product. Refer to the
indicated licenses for the terms and conditions of
their use.
1 Press SETTINGS at the center bottom of the
Main screen and swipe to the second Settings
screen.
2 Press Open Source License.
Timer
The oven timer doesn't affect oven operation or
cooking time. Use it as an extra kitchen timer.
Once the time runs out, the oven chimes and
"Timer finished" appears in the display.
Setting the Timer
1 Press either clock icon at the bottom of the
display.
Clock icon
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16 OPERATION
2 Scroll through the numbers in the popup until
the desired time appears in the display, or
press the number pad icon to enter the
numbers directly, and press OK.
3 The time remaining appears next to the clock
icon in the display.
Adjusting or Cancelling the Timer
1 Press the remaining time next to the clock
icon in the display.
2 To cancel the timer, Press the Reset icon in
the popup. Then press OK.
3 To adjust the time, scroll the numbers in the
popup until the desired time appears. Then
press OK.
4 The remaining time in the display is adjusted.
Operating the Microwave
Before Using
WARNING
• To avoid risk of personal injury or property
damage, do not use stoneware, metal cookware,
or metal rimmed cookware in the oven.
• Do not use your microwave oven to cook eggs in
the shell. Pressure can build up inside the shell,
causing it to burst.
• Never operate the oven when it is empty. Food
or water should always be in the oven during
operation to absorb the microwave energy.
• Do not use the oven to dry newspapers or
clothes. They may catch fire.
NOTE
• Do not strike the control panel with silverware,
cookware, etc. It may be damaged or broken.
• Always be careful when taking cookware out of
the oven. Some dishes absorb heat from the
cooked food and may be hot. See the Cookware
Guide section for more information.
• To avoid breakage, do not rinse containers or
the glass turntable in water while they are hot.
• Always allow the turntable to cool before
removing it from the oven.
• The turntable must always be in place when you
operate the oven.
Microwave Cookware Guide
Microwave-Safe Cookware
Use microwavable cookware.
WARNING
• Do not permit children to use plastic cookware
without complete supervision.
• Ovenproof Glass
- Ovenproof glassware that is treated for high
intensity heat so it is heat-resistant is
microwave-safe.
- Use utility dishes, loaf dishes, pie plates, cake
plates, liquid measuring cups, casseroles and
bowls without metal rims.
- Do not use delicate glassware, such as
tumblers or wine glasses, as these might
shatter when heated.
• China
- Use bowls, cups, serving plates, pottery,
stoneware, ceramics, and platters without
metal rims or handles. Many containers made
of these materials are microwave-safe, but test
them before use.
• Plastic
- Plastic Storage Containers: Use plastic
dishes, cups, semi-rigid freezer containers and
plastic bags only for short cooking times. Do
not use them when cooking food for long
periods or at high power levels, as the hot food
will eventually warp or melt the plastic.
- Plastic wrap (as a cover): Lay the plastic wrap
loosely over the dish and press it to the sides.
Vent plastic wrap by turning back one edge
slightly to allow excess steam to escape. The
dish should be deep enough so that the plastic
wrap will not touch the food. As the food heats
it may melt the plastic wrap wherever the wrap
touches the food.
Number pad icon
Reset icon
en-us_main.book.book Page 16 Thursday, September 18, 2025 4:19 PM
17OPERATION
ENGLISH
- Plastic Cooking Bags: Provided they are
specially made for cooking, cooking bags are
microwave safe. Remember to make a slit in
the bag so that steam can escape. Never use
ordinary plastic bags for cooking in the
microwave oven, as they will melt and rupture.
- Plastic Microwave Cookware: A variety of
shapes and sizes of microwave cookware are
available. You may be able to use items you
already have on hand rather than investing in
new kitchen equipment.
• Paper
- Use paper towels, waxed paper, paper
napkins, and paper plates with no metal rims
or design. Look for the manufacturer’s label
for use in the microwave oven.
- Paper plates and containers are convenient
and safe to use in the microwave oven,
provided that the cooking time is short and
foods to be cooked are low in fat and
moisture. Paper towels are also very useful for
wrapping foods and for lining baking trays in
which greasy foods such as bacon are cooked.
- Avoid colored paper products as the color may
run. Do not use recycled paper products in the
microwave oven. They may contain impurities
which could cause arcing or fires when used in
the microwave.
• Tableware
- Do not put plates with painted decoration in
the oven, as the paint may contain metal and
cause arcing.
Microwave-Unsafe Cookware
• Metal Containers/Metal Decoration
- Never use metal or metal-rimmed cookware in
the microwave oven.
- Microwaves cannot penetrate metal. They will
bounce off any metal object in the oven and
cause arcing, an alarming phenomenon that
resembles lightning.
- Metal shields the food from microwave energy
and produces uneven cooking. Also avoid
metal skewers, thermometers, foil trays,
metal-rimmed or metal-banded dinnerware,
casserole dishes, etc. The metal rim interferes
with normal cooking and may damage the
oven.
• Aluminum Foil
- Avoid large sheets of aluminum foil because
they hinder cooking and may cause harmful
arcing.
- Use small pieces of foil to shield poultry legs
and wings.
- Keep ALL aluminum foil at least 1" (2.54 cm)
from the side walls and door of the oven.
• Wood
- Wood bowls and boards will dry out and may
split or crack when you use them in the
microwave oven.
- Baskets react in the same way.
• Tightly Covered Cookware
- Be sure to leave openings for steam to escape
from covered containers.
- Pierce plastic pouches of vegetables or other
food items before cooking.
- Tightly closed pouches could explode.
• Brown Paper
- Avoid using brown paper bags.
- They absorb too much heat and could burn.
• Flawed or Chipped Cookware:
- Any container that is cracked, flawed, or
chipped may break in the oven.
• Metal Twist Ties
- Remove metal twist ties from plastic or paper
bags.
- They become hot and could cause a fire.
Cooking Tips
Carefully monitor the food in the microwave oven
while it is cooking. Directions given in recipes to
elevate, stir, etc., are the minimum steps
recommended. If food is overcooked (dry),
undercooked, or unevenly cooked, make
adjustments before or during cooking to correct
the problem.
• Overcooked or Dry Food
- Sprinkling: Sprinkle low-moisture foods such
as roasts and vegetables with water before
cooking, or cover them to retain moisture.
- Density: Light, porous food such as cakes and
breads cook more quickly than heavy, dense
foods such as roasts and casseroles.
- Shielding: Cover the corners of square dishes
with small strips of aluminum foil to prevent
overcooking. Don’t use too much foil, and
secure the foil to the dish. Foil can cause
arcing if it gets too close to the oven walls
during cooking.
- Bones and Fat: Bones conduct heat, and fat
cooks more quickly than meat. Take care with
bony or fatty cuts of meat.
en-us_main.book.book Page 17 Thursday, September 18, 2025 4:19 PM
18 OPERATION
• Undercooked Food
- Covering: Cover food with a microwave-safe
lid, parchment paper (not waxed paper), or
plastic wrap to trap heat and steam and cook
food more quickly.
- Standing Time: Let food stand for several
minutes after it is removed from the oven to
allow it to finish cooking and help flavors blend
and develop.
- Quantity: The more food you place in the
oven, the longer the required cooking time.
- Temperature: Ice-cold ingredients take much
longer to cook than room temperature
ingredients.
• Unevenly Cooked Food
- Stirring: Stir food from the outside toward the
center during cooking, as food at the outside
of the dish heats more quickly.
- Arranging: Turn food over several times
during cooking. The upper portions of thick
foods cook more quickly than the lower
portions. Thick or dense foods can be elevated
so that microwaves can be absorbed by the
underside and center of the foods.
- Shaping: Place the thickest portions of foods
like meat, poultry or fish toward the outside of
the cookware to help them cook more evenly.
If possible, shape foods into thin rounds or
rings.
• Foods with Skin, Shell or Membrane
- Skin or Membrane: Pierce the outsides of
foods like potatoes, sausages, or egg whites or
yolks before cooking.
- Shell: Pierce or remove the shells from eggs,
clams, oysters, or other shelled foods before
cooking.
• Testing if Cooked
- Microwaves cook food quickly, so test food for
doneness frequently. Some foods are left in
the microwave until completely cooked, but
most foods, including meats and poultry,
should be removed from the oven while still
slightly undercooked and allowed to finish
cooking during standing time. The internal
temperature of foods will rise between 5 °F (3
°C) and 15 °F (8 °C) during standing time.
• Defrosting Tips
- Remove fish, shellfish, meat, and poultry from
their original wrapping paper or plastic
package. Otherwise, the wrap close to the food
will hold steam and heat, which can cause the
outer surface of the food to be cooked.
- Remove any metal twist ties.
- Always slit or pierce plastic pouches or
packaging.
- Open containers such as cartons before they
are placed in the oven.
- If food is foil wrapped, remove the foil and
place the food in a suitable container.
- The length of defrosting time varies
depending on the shape of the food and on
how solidly the food is frozen.
- As food begins to defrost, separate the food
into pieces so that they can defrost more
easily.
- Turn over food during defrosting or standing
time. Separate into pieces and remove food as
required.
-
Let food stand after defrosting. Food should
still be somewhat icy in the center when
removed from the oven.
- When using Defrost, the weight to be entered
is the net weight in pounds and tenths of
pounds (the weight of the food minus the
container).
- Slit the skins of frozen food such as sausage.
- Bend plastic pouches of food to ensure even
defrosting.
- Place food in a shallow container or in a
microwave roasting dish to catch the
drippings.
- Always underestimate defrosting time. Food
should still be somewhat icy in the center
when removed from the oven. If defrosted
food is still frozen solid in the center, return it
to the upper oven for more defrosting.
- Depending on the shape of the food, some
areas may defrost more quickly than others.
- The shape of the package affects how quickly
food will defrost. Shallow packages will defrost
more quickly than a deep block.
- For best results, shape ground meat into the
form of a doughnut before freezing. When
defrosting, scrape off thawed meat when the
beep sounds and continue defrosting.
- Use small pieces of aluminum foil to shield
parts of food such as chicken wings, leg tips,
fish tails, or areas that start to get warm. Make
sure the foil does not touch the sides, top, or
bottom of the oven. The foil can damage the
oven lining.
Microwave Quick Start Mode
Use this to quickly add 30 seconds to microwave
cooking time.
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19OPERATION
ENGLISH
To use, press the Microwave Quick Start icon at
the bottom left side of the screen.
Microwave Power Levels
This microwave oven is equipped with 10 power
levels to give you maximum flexibility and control
over cooking.
Microwave Mode
Cooking at High Power Level
1 Press Microwave in the cooking mode
screen.
2 Set the cook time. Scroll through the numbers
on the display or press the number pad icon
to enter the numbers directly.
3 Press START to start cooking.
• When the cook time is over a melody
sounds.
Cooking at Lower Power Levels
High power cooking does not always give the best
results with foods that need slower cooking, such
as roasts, baked goods, or custards. The oven has
9 power settings in addition to HIGH.
1 Press Microwave in the cooking mode
screen.
2 Set the cook time in the display.
3 Set the power level in the display.
4 Press START to start cooking.
• When the cook time is over a melody
sounds.
To Stop Cooking
Press STOP in the display, and press YES.
Defrost Mode
The oven has 4 preset defrost modes. The Defrost
Menu shows the suggested defrost mode for
various foods. This defrost function conveniently
chimes during the mode to remind you to check,
turn over, separate, or rearrange the food.
• 1: Meat mode
• 2: Bread mode
• 3: Fish mode
Microwave Quick Start
icon
Power
Level
Use
10
(100%)
• Boiling water
• Browning ground beef
• Making candy
• Cooking whole poultry, poultry
pieces, fish & vegetables
• Cooking tender cuts of meat
9
(90%)
• Reheating rice, pasta & vegetables
8
(80%)
• Reheating prepared foods quickly
• Reheating sandwiches
7
(70%)
• Cooking egg, milk and cheese
dishes
• Cooking cakes and breads
• Melting chocolate
6
(60%)
•Cooking veal
• Cooking whole fish
• Cooking puddings and custard
5
(50%)
• Cooking ham, whole poultry and
lamb
• Cooking rib roast and sirloin tip
4
(40%)
• Thawing meat, poultry and seafood
3
(30%)
• Cooking less tender cuts of meat
2
(20%)
• Taking chill out of fruit
• Softening butter
1
(10%)
• Keeping casseroles and main dishes
warm
• Softening butter and cream cheese
Number pad icon
en-us_main.book.book Page 19 Thursday, September 18, 2025 4:19 PM
20 OPERATION
• 4: Poultry mode
Setting the Defrost Function
1 Press Defrost in the cooking mode screen.
2 Set the type of food in the display.
3 Set the weight in the display.
4 Press START to start defrosting.
To Stop the Defrost Mode
Press STOP in the display, and press YES.
NOTE
• The countdown appears in the display after
START is pressed. The oven chimes once during
the defrost cycle.
• At the chime, open the oven door and turn the
food over. Remove any food that has thawed.
Return the still frozen items to the oven and
press START to complete the defrost cycle.
Weight Conversion Table
Most food weights are given in pounds and
ounces. If using pounds, food weights must be
entered into Auto Defrost in pounds and tenths of
pounds (decimals).
Use the following table if necessary to convert
food weights to decimals.
Defrost Menu
Refer to the information below to set the desired
code and weight.
Meat (0.1 - 6.0 lbs)
• Beef: Ground beef, round steak, stew cubes,
tenderloin steak, pot roast, rib roast, rump roast,
chuck roast, hamburger patties
• Lamb: Chops, rolled roast
• Pork: Chops, hot dogs, spareribs, country-style
ribs, rolled roast, sausage
• Veal: Cutlets (1 lb., ½ inch thick)
• Turn food over at beep.
• Standing time: 5-15 minutes
Bread (0.1 - 2.0 lbs)
• Sliced bread, buns, baguettes, etc.
• Separate slices and place between paper towels
or on flat plate.
• Turn food over at beep.
• Standing time: 1-2 minutes
Fish (0.1 - 4.0 lbs)
• Fish: Fillets, whole steaks
• Shellfish: Crab meat, lobster tails, shrimp,
scallops
• Turn food over at beep.
• Standing time: 5-10 minutes
Poultry (0.1 - 6.0 lbs)
• Poultry: Whole, cut-up, breast (boneless)
• Cornish Hens: Whole
• Turkey: Breast
• Rinse chicken with tap water and let stand for 60
minutes after defrosting for better results.
• Turn food over at beep.
• Standing time: 60 minutes
Popcorn Mode
Prepare microwave popcorn simply and easily, one
bag at a time.
• Place one bag only (50 - 100g) of prepackaged
microwave popcorn on a microwave-safe / oven-
safe dish on the turntable. The package should
be at room temperature.
Ounces Decimal Weight
1.6 0.1
3.2 0.2
4.8 0.3
6.4 0.4
8.0 0.5 (One-half pound)
9.6 0.6
11.2 0.7
12.8 0.8
14.4 0.9
16.0 1.0 (One pound)
en-us_main.book.book Page 20 Thursday, September 18, 2025 4:19 PM
21OPERATION
ENGLISH
Setting the Popcorn Function
1 Press Popcorn in the cooking mode screen.
2 Press START. The Popcorn function starts.
To Stop the Popcorn Mode
Press STOP in the display, and press YES.
CAUTION
• Never use a brown paper bag for popping corn
or attempt to pop leftover kernels.
• Do not pop popcorn, except in a microwave-safe
container or commercial packages designed for
microwave ovens.
• Never try to pop popcorn in a paper bag that is
not microwave-approved.
• Overcooking may result in the popcorn being
burnt and smoking badly.
• Do not repop unpopped kernels in the
microwave.
• Do not reuse popcorn bags.
• Listen while corn pops. Stop oven when popping
slows to 2-3 seconds between pops.
• Do not leave microwave unattended while
popping corn.
• Follow directions on bag.
NOTE
• When popping prepackaged popcorn, place the
bag carefully in the oven so it does not touch the
walls as it rotates. Fold the ends of the bag up
and toward the center of the bag.
• If popcorn bag size is not known, follow
manufacturer’s instructions and do not use this
feature.
• Do not attempt to reheat or cook any unpopped
kernels.
• Do not reuse bag. Overcooking can result in an
oven fire.
• Prepare only one bag at a time.
• Do not use popcorn popping devices in
microwave oven with this feature.
• Do not leave microwave unattended while
cooking popcorn.
Air Fry Mode
The Air Fry function is specially designed for oil
free frying. This function allows you to manually
select the temperature and cook time. To
automatically air fry common foods, select the
Auto Cook Air Fry mode under More Modes. Air Fry
temperatures range from 300 ℉ to 425 ℉.
Setting the Air Fry Function
Example: Air Frying for 9 minutes 30
seconds at 425 ℉
1 Press Air Fry in the cooking mode screen. 400
°F appears in the display.
2 Press numbers to set the oven temperature.
3 Press numbers to set the cook time.
4 Press START. The oven begins to heat.
5 Press STOP to cancel at any time or when
cooking is complete.
Air Fry Menu
• Arrange food evenly in a single layer.
• For best results, turn food over 1 - 2 times during
cooking.
• Cookware: Air Fry Pan on the rack on the metal
tray
• Fresh shrimp (6 - 12 oz)
- Set temp / Time (minutes): 425 ℉ / 17 - 23
• Frozen chicken nuggets (5 - 10 oz)
- Set temp / Time (minutes): 425 ℉ / 14 - 18
• Frozen chicken tenders (6 - 14 oz)
- Set temp / Time (minutes): 425 ℉ / 20 - 25
• Frozen chicken wings (5 - 18 oz)
- Set temp / Time (minutes): 425 ℉ / 21 - 26
• Frozen churros (4 - 8 oz)
- Set temp / Time (minutes): 375 ℉ / 10 - 13
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22 OPERATION
• Frozen french fries (5 - 10 oz)
- Set temp / Time (minutes): 425 ℉ / 17 - 23
• Homemade french fries (6 - 12 oz)
- Set temp / Time (minutes): 425 ℉ / 17 - 23
• Homemade potato wedges (8 - 16 oz)
- Set temp / Time (minutes): 425 ℉ / 20 - 27
• Mixed vegetable (6 - 12 oz)
- Set temp / Time (minutes): 400 ℉ / 17 - 23
Broil Mode
This feature will allow you to brown and crisp food
quickly. There is no need for preheating.
Setting the Broil Function
1 Press Broil in the cooking mode screen.
2 Set the cook time. Scroll through the numbers
on the display or press the number pad icon
to enter the numbers directly.
3 Press START. The oven begins to heat.
Changing the Broil Settings
1 Press EDIT in the display to bring up the Cook
Settings screen.
2 Adjust the settings.
3 Press START.
To Stop Broiling
Press STOP in the display, and press YES.
CAUTION
• Always use oven gloves when removing the food
and accessories after cooking as the oven &
accessories will be very hot.
NOTE
• For best results, use the rack when broiling in
the upper oven.
Convection Bake Mode
During Convection Bake, a heating element is used
to raise the temperature of the air inside the oven.
The convection cooking temperature ranges from
100 ℉ (37 ℃) to 450 ℉ (230 ℃). It is best to preheat
the oven when convection cooking.
NOTE
• Reduce oven temperature by 25 ℉ from the
temperature recommended on packaged foods.
The baking time may vary according to the food
condition or individual preference.
Setting the Convection Bake Function
1 Press Convection Bake in the cooking mode
screen.
2 Set the temperature. Scroll through the
numbers on the display, or press the number
pad icon to enter the numbers directly.
3 If desired, set the cook time.
4 Press START. The oven starts to preheat.
5 If the cook time is set, the remaining time
appears in the display.
6 A chime sounds once preheating is complete.
Number pad icon
Number pad icon
en-us_main.book.book Page 22 Thursday, September 18, 2025 4:19 PM
23OPERATION
ENGLISH
7 A chime sounds at the end of the set cook
time and a notification appears in the display.
Open the oven door and remove the food.
Changing the Convection Bake
Settings
1 Press EDIT in the display to bring up the Cook
Settings screen.
2 Adjust the settings using the number pad or
scroll function.
3 Press START.
To Stop Cooking
Press STOP in the display, and press YES.
NOTE
• When the oven reaches the set preheat
temperature, a melody will sound. The oven
automatically holds that temperature for 30
minutes.
• The oven temperature drops very quickly when
the door is opened; however, this should not
prevent food from being fully cooked during
normal cooking time.
Soften Mode
The oven uses low power to soften foods such as
butter, cream cheese, frosting, and ice cream. See
the following table.
Setting the Soften Mode
1 Press Soften in the cooking mode screen.
2 Set the type of food in the display.
3 Set the weight in the display.
4 Press START.
5 When the cook time is over a melody sounds.
To Stop the Soften Mode
Press STOP in the display, and press YES.
Soften Table
• 1. Butter (1/2 , 1, 2 sticks)
- Cookware: Microwave-safe dish on the glass
tray
- Food temperature: Refrigerated
- Instructions: Butter will be at room
temperature and ready for use in a recipe.
• 2. Ice cream (1 pint, 1 quart)
- Cookware: Glass tray
- Food temperature: Frozen
- Instructions: Remove lid and cover. Ice cream
will be soft enough to make scooping easier.
• 3. Frosting (16 oz)
- Cookware: Microwave-safe bowl on the glass
tray
- Food temperature: Refrigerated
- Instructions: Frosting will be at room
temperature and ready for use in a recipe.
• 4. Cream cheese (3, 8 oz)
- Cookware: Microwave-safe dish on the glass
tray
- Food temperature: Refrigerated
- Instructions: Cream cheese will be at room
temperature and ready for use in a recipe.
Melt Mode
The oven uses low power to melt foods such as
butter, caramel, cheese, chocolate, and
marshmallows. See the following table.
Setting the Melt Mode
1 Press Melt in the cooking mode screen.
2 Set the type of food in the display.
3 Set the weight in the display.
4 Press START.
• When the cook time is over a melody
sounds.
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24 OPERATION
To Stop the Melt Mode
Press STOP in the display, and press YES.
Melt Table
• 1. Butter (1/2, 1, 2 sticks)
- Cookware: Microwave-safe bowl on the glass
tray
- Food temperature: Refrigerated
- Instructions: After cooking, stir to complete
melting.
• 2. Marshmallow (5, 10 oz)
- Cookware: Microwave-safe bowl on the glass
tray
- Food temperature: Room
- Instructions: After cooking, stir to complete
melting.
• 3. Chocolate (4, 8, 12 oz)
- Cookware: Microwave-safe bowl on the glass
tray
- Food temperature: Room
- Instructions: Chocolate chips or squares of
baking chocolate may be used. After cooking,
stir to complete melting.
• 4. Cheese (4, 8, 12 oz)
- Cookware: Microwave-safe bowl on the glass
tray
- Food temperature: Refrigerated
- Instructions: Use processed cheese food only.
Cut into cubes. After cooking, stir to complete
melting.
• 5. Caramel (4, 8, 12 oz)
- Cookware: Microwave-safe bowl on the glass
tray
- Food temperature: Room
- Instructions: After cooking, stir to complete
melting.
Warm Mode
This function maintains an oven temperature of
less than 230 ℉. This function should not be used
to reheat cold food. This function keeps cooked
food warm for serving up to 3 hours after cooking
has finished. After 3 hours this function shuts the
oven OFF automatically.
Setting the Warm Mode
1 Press Warm in the cooking mode screen.
2 Select the temperature level: LOW, MEDIUM,
or HIGH.
• LOW: 140 ℉ - 160 ℉ (60 ℃- 71 ℃)
• MEDIUM: 160 ℉ - 195 ℉ (71 ℃- 91 ℃)
• HIGH: 195 ℉ - 230 ℉ (91 ℃ - 110 ℃)
3 Select the type: moist, crisp.
4 Press START to start warming.
To Stop the Warm Mode
Press STOP in the display, and press YES.
NOTE
• This function is intended to keep food warm. Do
not use it to cool food down.
• It is normal for the fan to operate during this
function.
Proof Mode
This function maintains a warm oven for rising
yeast-leavened products before baking.
Setting the Proof Mode
1 Press Proof in the cooking mode screen.
2 Press START to start proofing.
To Stop the Proof Mode
Press STOP in the display, and press YES.
NOTE
• To avoid lowering the oven temperature and
lengthening proofing time, do not open the oven
door unnecessarily.
• Check bread products early to avoid over-
proofing.
• Do not use the Proofing mode for warming food
or keeping food hot. The proofing oven
temperature is not hot enough to hold foods at
safe temperatures. Use the Warm function to
keep food warm.
• Proofing will not operate if the oven is too hot.
Allow the oven to cool before proofing.
en-us_main.book.book Page 24 Thursday, September 18, 2025 4:19 PM
25OPERATION
ENGLISH
Sensor Cook Mode
Use Sensor Cook to heat common microwave-
prepared foods without needing to program times
and power levels. Sensor Cook has preset
programs for 9 food categories. See the Sensor
Cook Menu for more information.
About Features
This function reheats favorite foods without
selecting cooking times and power levels. The
oven automatically determines the required
cooking time for each food item. When the internal
sensor detects a certain amount of humidity
coming from the food, it tells the oven how much
longer to heat.
The display shows the remaining heating time. For
best results when sensor cooking, follow these
recommendations.
• Food cooked with the sensor system should be
at normal storage temperature.
• The glass tray and the outside of the container
should be dry to assure best cooking results.
• Foods should always be covered loosely with
microwavable plastic wrap, waxed paper, or a
lid.
• Do not open the door during the sensing time.
When sensing time is over, the oven beeps and
the remaining cooking time will appear in the
display window. At this time you can open the
door to stir, turn, or rearrange the food.
Appropriate containers and coverings help assure
good sensor cooking results.
• Always use microwavable containers and cover
them with lids or vented plastic wrap.
• Never use tight-sealing plastic covers. They can
prevent steam from escaping and cause food to
overcook.
• Match the amount to the size of the container.
Fill containers at least half full for best results.
• Be sure the outside of the cooking container and
the inside of the upper oven are dry before
placing food in the oven. Beads of moisture
turning into steam can mislead the sensor.
Setting the Sensor Cook Function
1 Press SENSOR COOK in the cooking mode
screen.
2 Press a category to filter the options.
3 Press START.
• When the cook time is over a melody
sounds.
To Stop Cooking
Press STOP in the display, and press YES.
Sensor Cook Menu
Refer to the information below to set the desired
menu item and see the recommended amounts.
• 1. Beverage (1 - 2 cups
†
)
- Cookware: Mug or microwave-safe cup on the
glass tray
- Food temperature: Room
- Instructions: Use microwave safe mug or cup
without covering. After cooking, stir to
complete reheating.
CAUTION
• Be careful! The beverage will be very hot.
Sometimes liquids heated in cylindrical
containers will splash out unexpectedly when
the cup is moved.
• 2. Casserole (10-20 oz)
- Cookware: Microwave-safe bowl on the glass
tray
- Food temperature: Refrigerated
- Instructions: Use microwave safe bowl. Cover
container with vented plastic wrap. After
cooking, let stand for 3 minutes.
• 3. Chicken (16-20 oz)
- Cookware: Microwave-safe bowl on the glass
tray
- Food temperature: Refrigerated
- Instructions: Use microwave safe bowl. Cover
container with vented plastic wrap. After
cooking, let stand for 3 minutes.
• 4. Pasta (1/2-2 cups
†
)
- Cookware: Microwave-safe bowl on the glass
tray
- Food temperature: Refrigerated (precooked)
- Instructions: Use microwave safe bowl. Cover
container with vented plastic wrap. After
cooking, let stand for 3 minutes.
• 5. Pizza (1-3 slices)
- Cookware: Microwave-safe bowl on the glass
tray
- Food temperature: Refrigerated
en-us_main.book.book Page 25 Thursday, September 18, 2025 4:19 PM
26 OPERATION
- Instructions: This is a reheat function for
leftover pizza. Use microwave safe plate
without covering.
• 6. Plate of food (1 serving)
- Cookware: Microwave-safe bowl on the glass
tray
- Food temperature: Refrigerated
- Instructions: Use microwave safe plate. Cover
container with vented plastic wrap. After
cooking, let stand for 3 minutes.
• 7. Rice (1/2-2 cups
†
)
- Cookware: Microwave-safe bowl on the glass
tray
- Food temperature: Refrigerated (precooked)
- Instructions: Use microwave safe bowl. Cover
container with vented plastic wrap. After
cooking, let stand for 3 minutes.
• 8. Soup (1-4 cups
†
)
- Cookware: Microwave-safe bowl on the glass
tray
- Food temperature: Room
- Instructions: Use microwave safe bowl. Cover
container with vented plastic wrap. After
cooking, let stand for 3 minutes.
• 9. Vegetable (1-4 cups
†
)
- Cookware: Microwave-safe bowl on the glass
tray
- Food temperature: Refrigerated
- Instructions: Use microwave safe bowl. Cover
container with vented plastic wrap. After
cooking, let stand for 3 minutes.
WARNING
• Be careful when handling the container.
Microwave heating of beverages can result in
delayed eruptive boiling. Therefore, care must
be taken when handing the container.
† 8 oz (240 ml) per cup
Auto Cook Mode
Use this function to heat common prepared foods
without selecting cooking times and power levels.
This function has preset programs for 28 food
items.
Setting the Auto Cook Mode
1 Press AUTO COOK in the cooking mode
screen.
2 Press a desired menu in the display.
3 Scroll through or tap the arrow key to select
recommended amounts. Press NEXT.
4 Follow the recommendations in the display
regarding accessories.
5 Press START.
Auto Cook Menu
Refer to the information below to set the desired
menu item and see the recommended amounts.
• 1. Bacon (3-4 or 5-6 slices)
- Cookware: Microwave-safe bacon rack or
plate on the glass tray
- Food temperature: Refrigerated
- Instructions: Place bacon slices on a
microwave rack for best results. Use a plate
lined with paper towels if rack is not available.
• 2. Bagels (1 or 2-3 bagels)
- Cookware: Metal tray
- Food temperature: Frozen
• 3. Baked Potatoes (1, 2, 3-4 potatoes (7-9 oz/ea))
- Cookware: Metal tray
- Food temperature: Room
- Instructions: Pierce each potato several times
with a fork.
• 4. Brownies (8" X 8", 9" X 13")
- Cookware: Microwave-safe cookware on the
glass tray
- Food temperature: Room
- Instructions: Spray microwave-safe glass or
silicone bakeware with cooking spray. Pour
batter into bakeware, spreading it evenly.
After cooking, allow to rest for a few minutes.
• 5. Cod Fillets (1 lb)
- Cookware: Metal tray
- Food temperature: Refrigerated
- Instructions: Brush with oil and season with
salt and pepper. Turn food over at the beep.
en-us_main.book.book Page 26 Thursday, September 18, 2025 4:19 PM
27OPERATION
ENGLISH
• 6. Corn Dog (1-2, 3-4)
- Cookware: Metal tray
- Food temperature: Frozen
• 7. Fresh Vegetable (4-6, 7-9, 10-12, 13-15, 16-20
oz)
- Cookware: Microwave-safe glass or silicone
bakeware on the glass tray
- Food temperature: Refrigerated
- Instructions: Add water according to the
quantity (4-12 oz: add 2 tbsp water, 13-20 oz:
add 4 tbsp water). Cover with vented plastic
wrap. After cooking, stir and let stand for 3
minutes.
• 8. Frozen Chicken Nuggets (1-2, 3-4 servings
(3.5 oz / 100 g per serving))
- Cookware: Metal tray
- Food temperature: Frozen
- Instructions: Turn food over at the beep.
• 9. Frozen Chicken Wings (1-2, 3-4 servings (3.5
oz / 100 g per serving)
- Cookware: Metal tray
- Food temperature: Frozen
- Instructions: Turn food over at the beep.
• 10. Frozen Fries (1-2, 3-4 servings (3.5 oz / 100 g
per serving)
- Cookware: Metal tray
- Food temperature: Frozen
- Instructions: Turn food over at the beep.
• 11. Frozen Pizza (Individual: 6", Regular: 12")
- Cookware: Metal tray
- Food temperature: Frozen
• 12. Frozen Soft Pretzels (1, 2, 3-4 pretzels)
- Cookware: Metal tray
- Food temperature: Frozen
• 13.
Fro
zen Vegetables (4-6, 7-9, 10-12, 13-15,
16-20 oz)
- Cookware: Microwave-safe bowl on the glass
tray
- Food temperature: Frozen
- Instructions: Add water according to the
quantity (4-12 oz: add 2 tbsp water, 13-20 oz:
add 4 tbsp water). Cover with vented plastic
wrap. After cooking, stir and let stand for 3
minutes.
• 14. Frozen Garlic Bread (1-2, 3-4, 5-6 pieces)
- Cookware: Metal tray
- Food temperature: Frozen
- Instructions: Turn food over at the beep.
• 15. Hamburger, 1/2" thick (2, 3-4, 5-6 patties)
- Cookware: Metal tray
- Food temperature: Refrigerated
- Instructions: Turn food over at the beep.
• 16. Lamb Chops, 1/2" thick (6-7 oz) (1, 2, 3-4
chops)
- Cookware: Metal tray
- Food temperature: Refrigerated
- Instructions: Brush with oil and season with
salt and pepper. Turn food over at the beep.
• 17. Meat Loaf (9" X 5")
- Cookware: Microwave-safe glass or silicone
bakeware on the glass tray
- Food temperature: Refrigerated
- Ingredients:
Ground meat: 28 oz / 800 g, Egg (refrigerated:
4 oz / 115 g, Salt: 1/2 tsp / 2 g)
- Instructions: Place meat mixture into
microwave-safe 9" x 5" glass or silicone
bakeware.
• 18. Nachos (1-3, 4-6 servings (8 ea / 1 serving))
- Cookware: Metal tray
- Food temperature: Room
• 19. Oatmeal (1, 2 servings)
- Cookw
are: Large microwave-safe bowl on the
glass tray
- Food temperature: Room
- Ingredients:
1 Serving: Oats 1/2 cup (40 g), Water or Milk 1
cup (230 g), Salt (Optional) dash
2 Servings: Oats 1 cup (80 g), Water or Milk 1 1/
2 cups (345 g), Salt (Optional) 1/8 tsp
- Instructions: Combine water or milk, salt and
oats in a large microwave-safe bowl. Cover
with vented plastic wrap. After cooking, let
stand for 3 minutes.
• 20. Pork Chops, 1/2" thick (1, 2, 3-4 chops)
- Cookware: Metal tray
- Food temperature: Refrigerated
- Instructions: Brush with oil and season with
salt and pepper. Turn food over at the beep.
• 21. Quinoa (1, 2 generous servings)
- Cookware: Microwave-safe bowl on the glass
tray
- Food temperature: Room
- Ingredients:
1 Serving: Quinoa 1/2 cup (40 g), Water or Milk
1 cup (230 g), Salt (Optional) dash
en-us_main.book.book Page 27 Thursday, September 18, 2025 4:19 PM
28 OPERATION
2 Servings: Quinoa 1 cup (80 g), Water or Milk 1
1/2 cups (345 g), Salt (Optional) 1/8 tsp
- Instructions: Combine water or milk, salt and
quinoa in a large microwave-safe bowl. Cover
with vented plastic wrap. After cooking, let
stand for 3 minutes.
• 22. Steak - Ribeye, 1" thick (14-15 oz) (1, 2
steaks)
- Cookware: Metal tray
- Food temperature: Refrigerated
- Instructions: Brush with oil and season with
salt and pepper. Turn food over at the beep.
• 23. Rice (1/2, 1 cup)
- Cookware: Deep and large microwave-safe
bowl on the glass tray
- Food temperature: Room
- Ingredients:
Rice: 1/2 cup (96 g), 1 cup (192 g)
Water: 1 cup (230 g), 2 cups (460 g)
Salt: Optional
- Instructions: Cover with vented plastic wrap.
After cooking, let stand for 5-10 minutes.
• 24. Salmon Steak, 1" thick (1, 2, 3-4 steaks)
- Cookware: Metal tray
- Food temperature: Refrigerated
- Instructions: Brush with oil and season with
salt and pepper. Turn food over at the beep.
• 25. Sausage (1-6 , 7-14 links)
- Cookware: Metal tray
- Food temperature: Refrigerated
- Instructions: Turn food over at the beep.
• 26. Sirloin Steak, 1" thick (18-21 oz) (1, 2 steaks)
- Cookware: Metal tray
- Food temperature: Refrigerated
- Instructions: Brush with oil and season with
salt and pepper. Turn food over at the beep.
• 27. Tenderloin (3/4 , 1 1/2 lb)
- Cookware: Metal tray
- Food temperature
: Refrigerated
- Instructions: Brush with oil and season with
salt and pepper. Turn food over at the beep.
• 28. Ca
nned Vegetables (4-6, 7-9, 10-12, 13-15,
16-20 oz)
- Cookware: Microwave-safe bowl on the glass
tray
- Food temperature: Room
- Instructions: Transfer canned vegetables to
microwave-safe bowl. Cover with vented
plastic wrap. After cooking, stir and let stand
for 3 minutes.
WARNING
• Do not use recycled paper products in the upper
oven. They sometimes contain impurities that
cause arcing and sparking.
• NEVER use paper products in the convection
oven.
Speed Cook Mode
This feature uses power from a halogen light,
heaters, and microwaves simultaneously to allow
quick cooking.
CAUTION
• When using this function, remember that the
oven, door and dishes will be very hot.
• Do not use coverings, containers or cooking
bags made of foil, plastic, wax or paper when
speed cooking.
NOTE
• Power levels only can be selected from 1 to 4
(10% to 40%). Each power level gives you heater
power and microwave energy for a certain
percentage of the time.
Setting the Speed Convection Function
Use this mode for roast meat, roast chicken, roast
vegetables, frozen pizza, cake, pies and breads.
1 Press SPEED COOK and Speed Convection in
the cooking mode screen.
2 Set the power level in the display.
3 Set the temperature. Scroll through the
numbers on the display, or press the number
pad icon to enter the numbers directly.
4 Set the cook time. Press the arrow key on the
right side of the display to set the cook time.
Number pad icon
en-us_main.book.book Page 28 Thursday, September 18, 2025 4:19 PM
29OPERATION
ENGLISH
5 Press START. The oven begins to heat.
Setting the Speed Broil Function
Use this mode for steaks, chicken fillets, fish or
seafood.
1 Press SPEED COOK and Speed Broil in the
cooking mode screen.
2 Set the power level and cook time in the
display.
3 Press START. The oven begins to heat.
Changing the Speed Cook Settings
1 Press EDIT in the display to bring up the Cook
Settings screen.
2 Adjust the settings.
3 Press START.
To Stop Cooking
Press STOP in the display, and press YES.
en-us_main.book.book Page 29 Thursday, September 18, 2025 4:19 PM
30 SMART FUNCTIONS
SMART FUNCTIONS
LG ThinQ Application
This feature is only available on models with Wi-Fi.
The LG ThinQ application allows you to
communicate with the appliance using a
smartphone.
LG ThinQ Application Features
• Settings
- Allows you to set various options on the oven
and in the application.
• Smart Diagnosis™
- This function provides useful information for
diagnosing and solving issues with the
appliance based on the pattern of use.
• Monitoring
- This function helps you check the current
status, remaining time, cook settings and end
time in one place.
• Product Notifications
- Turn on the Push Alerts to receive appliance
status notifications. The notifications are
triggered even if the LG ThinQ application is
not open.
• Timer
- You can set the timer from the application.
• Firmware Update
- Keep the appliance updated.
NOTE
• In the following cases, you must update the
network information for each appliance in the
LG ThinQ application under Device Cards
~
Settings ~ Change Network.
- wireless router is changed
- wireless router password is changed
- Internet service provider is changed
• This information is current at the time of
publication. The application is subject to change
for product improvement purposes without
notice to users.
Installing LG ThinQ Application and
Connecting an LG Appliance
Models with QR Code
Scan the QR code attached to the product using
the camera or a QR code reader application on
your smartphone.
Models without QR Code
1 Search for and install the LG ThinQ
application from the Google Play Store or
Apple App Store on a smartphone.
2 Run the LG ThinQ application and sign in with
your existing account or create an LG account
to sign in.
3 Touch the add (~) button on the LG ThinQ
application to connect your LG appliance.
Follow the instructions in the application to
complete the process.
NOTE
• To verify the Wi-Fi connection, check that the f
icon on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact
your Internet service provider or refer to your
wireless router manual.
• LG ThinQ is not responsible for any network
connection problems or any faults, malfunctions,
or errors caused by network connection.
• The surrounding wireless environment can
make the wireless network service run slowly.
• If the distance between the appliance and the
wireless router is too far, the signal becomes
weak. It may take a long time to connect or fail
to install the application.
en-us_main.book.book Page 30 Thursday, September 18, 2025 4:19 PM
31SMART FUNCTIONS
ENGLISH
• If the appliance is having trouble connecting to
the Wi-Fi network, it may be too far from the
router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
• The network connection may not work properly
depending on the Internet service provider.
• The Wi-Fi may not connect or the connection
may be interrupted because of the home
network environment.
• If the appliance cannot be connected due to
problems with the wireless signal transmission,
unplug the appliance and wait about a minute
before trying again.
• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating system (OS)
and the manufacturer.
• If the security protocol of the router is set to
WEP, network setup may fail. Change the
security protocol (WPA2 is recommended), and
connect the product again.
Radio Equipment Specifications
† This feature is only available on some models.
FCC Notice
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to
try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and the receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV
technician for help.
This device (transmitter module contained in this
product) complies with part 15 of the FCC Rules.
Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference
and
(2) This device must accept any interference
received, including interference that may cause
undesired operation.
Any changes or modifications in construction of
this device which are not expressly approved by
the party responsible for compliance could void
the user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled
environment. This transmitter must not be co-
located or operating in conjunction with any other
antenna or transmitter.
This equipment should be installed and operated
with a minimum distance of 20 cm (7.8 inches)
between the antenna and your body. Users must
follow the specific operating instructions for
satisfying RF exposure compliance.
Open Source Software Notice
Information
To obtain the source code that is contained in this
product, under GPL, LGPL, MPL, and other open
source licenses that have the obligation to disclose
source code, and to access all referred license
terms, copyright notices and other relevant
documents, please visit https://
opensource.lge.com.
LG Electronics will also provide open source code
to you on CD-ROM for a charge covering the cost
of performing such distribution (such as the cost of
media, shipping, and handling) upon email
request to opensource@lge.com.
Type
Operating
Frequency Range
Output
Power
(Max.)
Wireless LAN
2400 MHz - 2472
MHz
< 1 W
Bluetooth
†
2400 MHz - 2483.5
MHz
en-us_main.book.book Page 31 Thursday, September 18, 2025 4:19 PM
32 SMART FUNCTIONS
This offer is valid to anyone in receipt of this
information for a period of three years after our
last shipment of this product.
Smart Diagnosis
TM
Feature
This feature is only available on models with the c
or
d logo.
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE’s negligence,
the service may not operate due to external
factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi
equipped appliance, it can transmit
troubleshooting data to a smartphone using the
LG ThinQ application.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions provided in the LG ThinQ
application.
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions for audible diagnosis provided
in the LG ThinQ application.
1 Place your phone's mouthpiece near the top
left corner of the screen.
2 Press the START button.
3 Keep the phone in place until the tone
transmission has finished. The application will
count down the time. Once the countdown is
over and the tones have stopped, the
diagnosis will be displayed in the application.
NOTE
• For best results, do not move the phone while
the tones are being transmitted.
en-us_main.book.book Page 32 Thursday, September 18, 2025 4:19 PM
33MAINTENANCE
ENGLISH
MAINTENANCE
Cleaning
Interior
Wash often with warm, sudsy water and a sponge
or soft cloth. Use only mild, nonabrasive soaps or a
mild detergent. Keep the areas clean where the
door and oven frame touch when closed.
Wipe well with a clean cloth. Over time, stains can
occur on the surfaces as the result of food particles
spattering during cooking. This is normal.
For stubborn soil, boil a cup of water in the oven
for 2 to 3 minutes. Steam will soften the soil. To get
rid of odors inside the oven, boil a cup of water
with some lemon juice or vinegar in it.
Exterior
Use a soft cloth sprayed with glass cleaner.
Apply the glass cleaner to the soft cloth. Do not
spray directly on the oven.
NOTE
• Abrasive cleansers, steel wool pads, gritty wash
cloths, some paper towels, etc., can damage the
control panel and the interior and exterior oven
surfaces.
Glass Tray and Rotating Ring
To clean all accessories except for the shaft, wash
in mild, sudsy water.
For heavily soiled areas use a mild cleanser and
scouring sponge.
a Glass Tray
b Rotating Ring
c Shaft
d Metal Tray
e Air Fry Pan
f Rack
NOTE
• The glass tray is dishwasher safe.
en-us_main.book.book Page 33 Thursday, September 18, 2025 4:19 PM
34 TROUBLESHOOTING
TROUBLESHOOTING
FAQs
Frequently Asked Questions
Q: Will the oven be damaged if it operates while empty?
A: Yes. Never operate the oven while it is empty or without the glass tray.
Q: Does microwave energy pass through the viewing screen in the door?
A: No. The metal screen bounces the energy back to the oven cavity. The holes (or ports) allow only light
to pass through. They do not let microwave energy pass through.
Q: Why do I see a light reflection around the outer case?
A: This light is from the oven light which is located between the oven cavity and the outer wall of the
oven.
Q: What are the various sounds I hear when the oven is operating?
A: The clicking sound is caused by a mechanical switch turning the microwave oven's magnetron ON
and OFF.
The heavy hum and clunk is from the change in power the magnetron draws as it is turned ON and
OFF by a mechanical switch. The change in blower speed is from the change in line voltage caused by
the magnetron being turned ON and OFF.
Q: Can my oven be damaged if food is cooked for too long?
A: Like any other cooking appliance, it is possible to overcook food to the point that the food creates
smoke and even possibly fire, and damages the inside of the oven. It is always best to be near the
oven while you are cooking.
Q: Why is a standing time recommended after microwave cooking time is over?
A: Standing time allows foods to continue cooking evenly for a few minutes after the actual microwave
oven cooking cycle. The amount of standing time depends upon the density of the foods.
Q: Why is additional time required for cooking food stored in the refrigerator?
A: As in conventional cooking, the initial temperature of food affects total cooking time. You need more
time to cook food taken out of a refrigerator than for food at room temperature.
Q: Sometimes the door of my oven appears wavy. Is this normal?
A: This appearance is normal and does not affect the operation of your oven.
Q: Why does the glass tray not move?
A: The correct side of the tray should be facing up and the tray should sit firmly on the center hub. The
support is not operating correctly. Reinstall the glass tray and restart the oven. Cooking without the
glass tray can give you poor results.
Q: Why does the dish become hot when I microwave food in it? I thought that this should not
happen.
A: As the food becomes hot it will conduct the heat to the dish. Use hot pads to remove food after
cooking.
Q: What does standing time mean?
A: Standing time means that food should be taken out of the oven and covered for additional time after
cooking. This process allows the cooking to finish, saves energy, and frees the oven for other
purposes.
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35TROUBLESHOOTING
ENGLISH
Q: Can I pop popcorn in my oven? How do I get the best results?
A: Yes. Pop packaged microwave popcorn following manufacturer’s guidelines or use the
preprogrammed Popcorn button.
Do not use regular paper bags. Use the listening test by stopping the oven as soon as the popping
slows to a pop every one or two seconds. Do not try to repop unpopped kernels. You can also use
special microwave poppers. When using a popper, be sure to follow manufacturer’s directions. Do not
pop popcorn in glass utensils.
Q: Why does steam come out of the air exhaust vent?
A: Steam is normally produced during cooking. The oven has been designed to vent steam out of the
vent.
Q: During convection cooking the fan stops when I open the door. Is that normal?
A: Yes, this is normal. When the door is opened, the convection fan will stop until the door is closed.
Q: Why aren't the function buttons working?
A:
Make sure that the oven is not in Control Lock mode. The lock
k will show in the display if Control
Lock is activated. To deactivate Control Lock, press and hold CLEAR/OFF for three seconds.
en-us_main.book.book Page 35 Thursday, September 18, 2025 4:19 PM
36 TROUBLESHOOTING
Before Calling for Service
Review this section before calling for service; doing so will save you both time and money.
For detailed information or videos, visit www.lg.com
for the troubleshooting page.
Cooking
Problem Possible Cause & Solution
Oven will not work Plug on appliance is not completely inserted in the electrical outlet.
• Make sure electrical plug is plugged into a live, properly grounded outlet.
A fuse in your home may be blown or the circuit breaker tripped.
• Replace the fuse or reset the circuit breaker.
Oven controls improperly set.
• See the OPERATION chapter.
Oven too hot.
• Allow the oven to cool to below locking temperature.
Arcing or Sparking Cookware is not microwave safe.
• When in doubt, test cookware before use.
Do not operate oven while empty.
• Place the food in the oven.
Unevenly Cooked
Foods, Overcooked
Foods, Undercooked
Foods, Improper
Defrosting
Carefully monitor the food in the microwave oven while it is cooking.
• See the Cooking Tips in the Operating the Microwave section.
If the display shows
a time counting
down but the oven is
not cooking.
The oven door is not closed.
• Check that the oven door is firmly closed.
• Check that timer wasn't started instead of a cooking function.
Steam is exhausted
through the oven
vent.
Cooking foods with high moisture produces steam.
• This is normal.
Appliance does not
operate.
Cord is not plugged in correctly.
• Make sure cord is plugged correctly into outlet. Check circuit breakers.
Service wiring is not complete.
• Contact your electrician for assistance.
Power outage.
• Check house lights to be sure. Call your local electric company for service.
Oven smokes
excessively during
broiling.
Oven control not set properly.
• See the Operating the Oven section.
Meat not properly prepared.
• Remove excess fat from meat. Cut remaining fatty edges to prevent curling.
Grease has built up on oven surfaces. Old grease or food spatters cause excessive
smoking.
• Regular cleaning is necessary when broiling frequently.
Food does not bake
properly
Oven controls improperly set.
• See the Operating the Oven section.
en-us_main.book.book Page 36 Thursday, September 18, 2025 4:19 PM
37TROUBLESHOOTING
ENGLISH
Parts & Features
Food does not bake
properly
Incorrect cookware or cookware of improper size being used.
• See the Operating the Oven section.
Food does not broil
properly
Oven controls improperly set.
• See the Operating the Oven section.
In some areas the power voltage may be low.
• Preheat the broil element for 5-7 minutes.
Moisture collects on
oven window or
steam comes from
oven vent
This happens when cooking foods high in moisture.
• This is normal.
Problem Possible Cause & Solution
Oven control beeps
and displays any
F
code error.
Electronic control has detected a fault condition.
• Turn off the oven function you are using to clear the display and stop beeping. Reprogram
oven. If fault recurs, record fault number and call for service.
Press CLEAR/OFF to clear the display and stop beeping. If the fault recurs, record fault
number and call for service.
[Case 1]
- Code: F1
- Cause: High Thermistor Opened Sensor
[Case 2]
- Code: F2
- Cause: High Thermistor Shorted Sensor
[Case 3]
- Code: F6
- Cause: Oven hot
[Case 4]
- Code: F12
- Cause: Low Thermistor Opened Sensor
[Case 5]
- Code: F13
- Cause: Low Thermistor Shorted Sensor
[Case 6]
- Code: F14
- Cause: Humidity Sensor Error
[Case 7]
- Code: F3
- Cause: Key Short
Oven light does not
work.
The bulb is defective.
• Press Light to check if the bulb is working.
Problem Possible Cause & Solution
en-us_main.book.book Page 37 Thursday, September 18, 2025 4:19 PM
38 TROUBLESHOOTING
Noises
Wi-Fi
Problem Possible Cause & Solution
“Crackling” or
“popping” sound
This is the sound of the metal heating and cooling during the cooking.
• This is normal.
Fan noise A convection fan may automatically turn on and off.
• This is normal.
Problem Possible Cause & Solution
Trouble connecting
appliance and
smartphone to Wi-Fi
network
The password for the Wi-Fi network was entered incorrectly.
• Delete your home Wi-Fi network and begin the connection process again.
Mobile data for your smartphone is turned on.
• Turn off the Mobile data on your smartphone before connecting the appliance.
The wireless network name (SSID) is set incorrectly.
• The wireless network name (SSID) should be a combination of English letters and
numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and
connect the appliance to the wireless router. To check the router frequency, check with
your Internet service provider or the router manufacturer.
The appliance and the router are too far apart.
• If the appliance is too far from the router, the signal may be weak and the connection may
not be configured correctly. Move the router closer to the appliance or purchase and
install a Wi-Fi repeater.
During Wi-Fi setup, the app is requesting a password to connect to the product (on
certain phones).
• Locate the network name which starts with "LG" under Settings > Networks. Note the last
part of the network name.
- If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
- If the network name looks like LGE_Appliance_XXXX, enter XXXX twice as your password.
For example, if the network name appears as LGE_Appliance_8b92, then you would
enter 8b928b92 as your password. In this instance, the password is case sensitive and
the last 4 characters are unique to your appliance.
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39LIMITED WARRANTY
ENGLISH
LIMITED WARRANTY
USA
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT
REQUIRES YOU AND LG ELECTRONICS ("LG") TO RESOLVE DISPUTES BY BINDING ARBITRATION
INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND
JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED "PROCEDURE FOR RESOLVING
DISPUTES" BELOW.
Should your LG Microwave Oven ("Product") fail due to a defect in materials or workmanship under normal
and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the
Product. This limited warranty is valid only to the original retail purchaser of the Product ("You") and
applies only when purchased lawfully and used within the United States including U.S. Territories.
• Replacement Products and parts are warranted for the remaining portion of the original warranty period
or ninety (90) days, whichever is greater.
• Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory
remanufactured.
• Replaced Product or part(s) will be the property of LG.
• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain
warranty service under this limited warranty.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN
DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES
SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL,
CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST
GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF
REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER
BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE
PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
THIS LIMITED WARRANTY DOES NOT COVER:
• Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct
unauthorized repairs.
• Damage or failure of the Product to perform during power failures and interrupted or inadequate
electrical service.
• Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted
drain lines, inadequate or interrupted water supply or inadequate supply of air.
WARRANTY PERIOD
Microwave Oven Inverter Magnetron Only
Parts (internal/functional parts only) and Labor: Three
(3) years from the date of original retail purchase, or
from the date of delivery as per applicable law
Parts Only: Ten (10) years from the date of original
retail purchase, or from the date of delivery as per
applicable law You are responsible for any applicable
labor cost.
en-us_main.book.book Page 39 Thursday, September 18, 2025 4:19 PM
40 LIMITED WARRANTY
• Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or
contrary to the Product owner’s manual.
• Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts
of nature, or any other causes beyond the control of LG.
• Damage or failure of the Product caused by unauthorized modification or alteration, or if the Product is
used for other than the intended purpose, or any water leakage where the Product was not properly
installed.
• Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes.
• Damage or failure of the Product caused by transportation, storage, and/or handling, including
scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is
reported within one (1) week of delivery.
• Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or
maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or
maintenance includes installation or maintenance contrary to the Product owner’s manual.
• Damage or failure of the Product caused by the use of parts, components, accessories, consumable
cleaning products, or any other products or services that were not authorized by LG.
• Damage or missing items to any display or open box Product.
• Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.
• Products with original serial numbers that have been removed, altered, or cannot be readily determined.
• Increases in utility costs and additional utility expenses.
• Any noises associated with normal operation.
• Products used for other than normal and proper household use (e.g., commercial or industrial use) or
contrary to the Product owner’s manual.
• Costs associated with removal and reinstallation of the Product for repairs, or the removal and
reinstallation of the Product if it is installed in an inaccessible location or not installed in accordance with
the Product Owner's manual.
• Accessories, removable components, or consumable parts (e.g. Shelves, door bins, drawers, water/air
filters, racks, light bulbs, batteries, etc., as applicable), except for internal/functional parts covered under
this limited warranty.
The cost of repair or replacement under these excluded circumstances shall be borne by You.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
Call 1-855-790-6655
and select the appropriate option from the menu.
Or visit our website at www.sksappliances.com
.
Or by mail: LG Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC
PROCEDURE FOR RESOLVING DISPUTES
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED
WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND
NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH
WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its
parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries,
predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include
any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,
regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify
LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG
Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The
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41LIMITED WARRANTY
ENGLISH
notice must provide your name, address, and telephone number; identify the product that is the subject of
the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to
resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during
the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us
only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute
between you and LG shall not be combined or consolidated with a dispute involving any other person’s or
entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you
and LG shall not under any circumstances proceed as part of a class or representative action. Instead of
arbitration, either party may bring an individual action in small claims court, but that small claims court
action may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written
demand for arbitration. The arbitration will be administered by the American Arbitration Association
(“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that
are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the
procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer
. Send a
copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner
described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics,
USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a
conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will
govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on
the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide,
except that issues relating to the scope and enforceability of the arbitration provision and to the
arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this
provision.
Governing Law. The law of the state of your residence shall govern this Limited Warranty and any
disputes between us except to the extent that such law is preempted by or inconsistent with applicable
federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand
for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000
in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as
otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any
arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the
arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering
factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the
foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator
can award them to the same extent that a court would. If the arbitrator finds either the substance of your
claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by
the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will
be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously
disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise
provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails
in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration
conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic
hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the
right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a
location within the federal judicial district in which you reside unless we both agree to another location or
we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can
require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no
later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by
either: (i) sending an e-mail to [email protected]
, with the subject line: “Arbitration Opt Out” or (ii) calling 1-
800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;
(b) the date on which the product was purchased; (c) the product model name or model number; and (d)
the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://
www.lg.com/us/support and clicking on “How do I find my model number?”).
en-us_main.book.book Page 41 Thursday, September 18, 2025 4:19 PM
42 LIMITED WARRANTY
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail
or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.
Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any
way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and
do not opt out, then you accept all terms and conditions of the arbitration provision described above.
CUSTOMER ASSISTANCE INFORMATION
To Prove Warranty Coverage Retain your Sales Receipt to prove date of
purchase.
A copy of your Sales Receipt must be submitted at the
time warranty service is provided.
To Obtain the Nearest Authorized Service Center or
Sales Dealer, or to Obtain Product, Customer, or
Service Assistance
Call 1-855-790-6655
(Phone answered 24 hours - 365
days a year) and choose the appropriate prompt from
the menu; or visit our website at: http://
www.sksappliances.com
or by mail: LG Customer Service P.O. Box 240007
Huntsville, AL 35813 ATTN: CIC
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