Washing Machine
User Manual
LWI284421
2820533044/ EN/ / 11/04/2025 13:41
EN / 2
Please read this user manual first!
Dear Customer,
Thank you for choosing Blomberg product.
We hope that you get the best results from your product which has been manufactured
with high quality and state-of-the-art technology. Therefore, please read this entire user
manual and all other accompanying documents carefully before using the product.
Follow all warnings and information in the user manual. Thus, you protect yourself and
your product against possible dangers.
Keep the user manual. If you hand over the product to someone else, provide the user
manual as well. Warranty terms, usage and troubleshooting methods of your product are in
user manual.
Symbols and Definitions
The following symbols are used in the user manual:
Danger that could result in death or injury.
Important information or useful hints about usage.
Read the user manual.
Recyclable materials.
Hot surface warning.
WARNING Danger that may result in property damage to the product or its environment.
EN / 3
Table of Contents
1 Safety Instructions......................... 4
1.1 Intended Use.................................. 4
1.2 Safety of Children, Vulnerable
Persons and Pets ..........................
4
1.3 Electrical Safety............................. 5
1.4 Handling Safety ............................. 6
1.5 Installation Safety.......................... 6
1.6 Operational Safety......................... 7
1.7 Maintenance and Cleaning Safety 9
2 Important Instructions for Environ-
ment ..............................................
10
2.1 Compliance with WEEE Directive . 10
2.2 Package Information..................... 10
3 Technical Specifications ................ 11
4 Installation..................................... 12
4.1 Unpacking and Transporting the
Product...........................................
12
4.2 Appropriate Installation Location. 12
4.3 Assembly of Bottom Panel Cov-
ers...................................................
13
4.4 Removing Transportation Safety
Bolts ...............................................
13
4.5 Connecting to Water Supply ......... 14
4.6 Connecting the Drain Hose to the
Drain ...............................................
14
4.7 Adjusting the Feet ......................... 15
4.8 Electrical Connection .................... 15
4.9 Start Up .......................................... 16
5 Preliminary Preparation ................. 16
5.1 Sorting the Laundry ....................... 16
5.2 Preparing Laundry for Washing.... 16
5.3 Tips for Energy and Water Saving 17
5.4 Loading the Laundry...................... 17
5.5 Correct Load Capacity .................. 17
5.6 Using Detergent and Softener ...... 17
5.7 Tips for Efficient Washing ............ 19
5.8 Displayed Programme Duration ... 20
6 Operating the Product.................... 20
6.1 Control Panel ................................. 21
6.2 Symbols on the Display................. 22
6.3 Programme and Consumption
Table...............................................
23
6.4 Programme Selection ................... 25
6.5 Programmes .................................. 25
6.6 Temperature Selection .................. 27
6.7 Spin Speed Selection..................... 27
6.8 Auxiliary Function Selection.......... 28
6.8.1 Auxiliary Functions..................... 28
6.8.2 Functions/Programmes Selec-
ted by Pressing the Function
Buttons for 3 Seconds ...............
29
6.9 End Time ........................................ 30
6.10 Starting the Program ..................... 31
6.11 Loading Door Lock......................... 31
6.12 Changing Selections After Pro-
gram Starts.....................................
31
6.13 Cancelling the Programme ........... 32
6.14 End of Programme......................... 32
7 Maintenance and Cleaning............. 32
7.1 Cleaning the Detergent Drawer..... 32
7.2 Cleaning the Loading Door and
the Drum.........................................
33
7.3 Cleaning the Body and Control
Panel...............................................
33
7.4 Cleaning the Water Intake Filters.. 33
7.5 Draining Remaining Water and
Cleaning the Pump Filter ...............
34
8 Troubleshooting ............................ 34
9 DISCLAIMER .................................. 38
10 Built-in Installation......................... 40
EN / 4
1 Safety Instructions
This section includes the safety
instructions necessary to pre-
vent the risk of personal injury or
material damage.
Our company shall not be held
responsible for damages that
may occur if these instructions
are not observed.
• Installation and repair opera-
tions shall always be per-
formed by Authorised Service.
• Use original spare parts and
accessories only.
• Do not repair or replace any
component of the product un-
less it is clearly specified in the
user manual.
• Do not modify the product.
1.1 Intended Use
• The product's service life is 10
years. During this period, ori-
ginal spare parts will be avail-
able to operate the product
properly.
• This product has been de-
signed for domestic use. Do
not use this product for com-
mercial purposes or outside its
intended purpose.
• The product must only be used
for washing and rinsing of
laundry that are marked ac-
cordingly.
• This product is intended to be
used in household and similar
applications. For example;
– Personnel kitchens of stores,
offices and other work envir-
onments;
– Agricultural establishments,
– By customers of hotels, mo-
tels and other accommoda-
tion facilities,
– Bed and breakfasts, hostel-
like environments,
– Common areas of apartment
blocks or laundries.
1.2 Safety of Children,
Vulnerable Persons
and Pets
• This product may be used by
children aged 8 years and
older and persons with re-
duced physical, sensory or
mental capabilities or lack of
experience and knowledge if
they have been given supervi-
sion or instruction concerning
use of the product in a safe
way and understand the haz-
ards involved.
• Children under the age of 3
should be kept away unless
continuously supervised.
• Electrical products are danger-
ous for children and pets. Chil-
dren or pets should not play
EN / 5
with, climb on top or inside the
product. Check inside the
product before use.
• Use child lock to prevent chil-
dren from interfering with the
product.
• Do not forget to close the load-
ing door when leaving the
room where the product is loc-
ated. Children and pets may
get locked inside and drown.
• Children should not perform
cleaning and user mainten-
ance works without an adult’s
supervision.
• Keep the packaging materials
away from children. Risk of in-
jury and suffocation.
• Keep all detergents and addit-
ives used for the product out
of children's reach.
• Cut the power cable and break
and deactivate the locking
mechanism of the loading
door before disposing of the
product for children’s safety.
1.3 Electrical Safety
• Product should be unplugged
during installation, mainten-
ance, cleaning and repair pro-
cedures. Unplug the product or
turn off the fuse.
• Damaged power cables should
be replaced by the authorised
service in order to prevent pos-
sible danger.
• Do not tuck the power cord un-
der the product or to the rear
of the product. Do not put
heavy items on the power
cord. Do not bend, crush, or ex-
pose the power cable to heat
sources.
• Only use the original cable. Do
not use cut or damaged
cables.
• Do not use an extension cord,
multi-plug or adaptor to oper-
ate your product.
• Extension cords, multi-socket
outlets, adapters or portable
power supplies can overheat
and cause a fire. Make sure
not to place power sockets
and portable power supplies
near or behind the product.
• The plug shall be easily ac-
cessible. If this is not possible,
a mechanism that meets the
electrical legislation and that
disconnects all terminals from
the mains (fuse, switch, main
switch, etc.) shall be available
on the electrical installation.
• Do not touch the plug with wet
hands.
• When unplugging the product,
do not hold the power cord, but
the plug.
• Make sure the plug is not wet,
dirty or dusty.
EN / 6
• Never connect your product to
electricity saving devices. Such
systems are harmful to the
product.
1.4 Handling Safety
• Unplug the product before
moving, remove the water out-
let and water main connec-
tions. Drain any water left in-
side the product.
• This product is heavy, do not
handle it by yourself. It may
cause injuries if your product
falls on you. Do not hit or drop
the product while carrying.
• Do not hold parts such as the
laundry loading door to lift and
move the product. The upper
tray should be tightly fixed for
moving.
• Carry the product in an upright
position. If it cannot be carried
upright, tilt it to the right side in
frontal view.
• Ensure that hoses and the
power cable are not folded,
pinched, or crushed during or
after installation or cleaning.
1.5 Installation Safety
• Check the information in the
manual and installation in-
structions to prepare the
product for installation and
make sure the electrical mains,
clean water mains and water
outlet are suitable. If not, call a
qualified electrician and
plumber to have them make
the necessary arrangements.
These operations are the re-
sponsibility of the customer.
• Prior to commencing the in-
stallation, be sure to switch off
the fuse to deactivate the
power supply for the line to
which the product will be con-
nected.
• This product is intended for
use at altitudes not exceeding
2000 meters above sea level.
• Check the product for any
damage before installing it.
• Always wear personal protect-
ive equipment (gloves, etc.)
during product installation,
maintenance and repair. There
is a risk of injury.
• Injuries may occur if hands are
put into uncovered slots. Close
the holes of the transportation
safety bolts with plastic plugs.
• Do not install or leave the ap-
pliance in areas exposed to en-
vironmental conditions like
rain or sunlight.
• Do not install the product at
locations where the temperat-
ure drops below 0 ºC.
EN / 7
• Do not place the product on a
carpet or similar surface. It
would create fire hazard since
it cannot receive air from un-
derneath.
• Place the product on a level
and hard surface and balance
with the adjustable feet.
• Connect the product to a
grounding plug protected by a
fuse suitable to the current val-
ues on the type label. Make
sure the grounding is carried
out by an expert electrician. As
required by local and national
regulations, do not use the
product without proper ground-
ing.
• Plug the product in a socket
with voltage and frequency val-
ues suitable to those indicated
on the type label.
• Do not plug the product into
loose, broken, dirty, greasy, or
water-damaged sockets.
• Use the new hose set provided
with the product. Do not re-use
old hose sets. Do not extend
the hoses.
• Connect the water inlet hose
directly to the water tap. The
pressure from the tap should
be minimum 0.1 MPa (1 bar)
and maximum 1MPa (10 bars).
10 to 80 litres of water should
be running from the tap in a
minute in order for the product
to function properly. If the wa-
ter pressure is above 1 MPa
(10 bars), a pressure-reducing
valve should be fitted. The
maximum allowed temperat-
ure is 25°C.
• Fit the end of the water dis-
charge hose to the wastewater
drain, the sink or the bathtub.
• Place the power cable and
hoses in locations without risk
of tripping.
• Do not install the product be-
hind a door, a sliding door or at
another location that will pre-
vent the door from opening
completely.
• If a dryer is to be placed on the
product, fix with a suitable con-
nection apparatus obtained
from the authorised service.
• There is a risk of contact with
electrical components when
the upper tray is removed. Do
not dismantle the upper tray of
the product.
• Keep the appliance at least 1
cm from furniture.
1.6 Operational Safety
• When you are using the
product, use only detergents,
softeners, and additives suit-
able for washing machines.
• Do not use chemical solvents
on the product. These materi-
als contain an explosion risk.
EN / 8
• Do not operate defective or
damaged products. Unplug the
product (or turn off the fuse it
is connected to), turn off the
water tap and call an author-
ised service.
• Do not place sources of igni-
tion (burning candle, cigar-
ettes, etc.) or sources of heat
(irons, cooktops, ovens, etc.)
on top of or near the product.
Do not put inflammable/ex-
plosive materials near the
product.
• Do not stand or climb on the
product.
• Unplug the product and turn
off the tap if you will not be us-
ing the product for long peri-
ods.
• Avoid opening the detergent
drawer while the product is
running to prevent splashes.
Contact of the detergent with
your skin and eyes is danger-
ous.
• Make sure pets do not climb
inside the product. Check in-
side the product before use.
• Do not force open the locked
loading door. The door will
open once the washing is com-
pleted. If the door does not
open, use the solutions for
“loading door does not open”
error in the Troubleshooting
section.
• Do not wash items contamin-
ated with gasoline, kerosene,
benzene, reducers, alcohol or
other inflammable or explosive
materials and industrial chem-
icals.
• Do not directly use dry clean-
ing detergent and do not wash,
rinse or spin laundry contamin-
ated with dry cleaning deter-
gent.
• Do not place your hands into
the rotating drum. Wait until
the drum no longer rotates.
• If washing laundry at high tem-
peratures, the discharged
washing water would burn your
skin if in contact with your
skin, for ex. when the draining
hose is connected to the tap.
Do not touch the discharge wa-
ter.
• Take the following precautions
to prevent formation of biofilm
and malodours:
– Make sure the room where
the product is placed is well
ventilated.
– Wipe the door gasket and
loading door glass with a dry
and clean cloth at the end of
the programme.
• The glass of the loading door
will heat up when washing at
high temperatures. To avoid
burns, do not touch the loading
EN / 9
door glass and keep children
away from the product during
operation.
• Before disposing of old and in-
operable products:
1. Unplug the power plug and
remove it from the socket.
2. Cut the power cable and dis-
connect it with the plug from
the product.
3. Break the locking mechanism
of the loading door to render
it inoperable.
4. Do not allow children to play
with the discarded product.
1.7 Maintenance and
Cleaning Safety
• Before cleaning or servicing
the product, unplug it or cut
the power at the fuse.
• If you need to move the
product for cleaning, do not
pull on the loading door. The
door can break and cause in-
jury!
• Do not put hands, feet and
metal objects under or behind
your product. This can cause
jams, and any sharp edge can
cause personal injury.
• Use a clean, dry cloth to wipe
foreign material or dust from
the plug ends. When cleaning
the plug, do not use a wet or
damp cloth. Otherwise, there is
a risk of fire or electric shock.
• Do not wash the product with
pressure washers, by spraying
vapour, water or pouring water.
There is a risk of electrocution.
• Do not use sharp or abrasive
tools to clean the product. Do
not use household cleaners,
soap, detergent, gas, gasoline,
thinner, alcohol, varnish, etc.
while cleaning.
• Cleaning agents containing
solvents (e.g. cleaning solvent)
might reek poisonous fumes.
Do not use cleaning products
containing solvents.
• There may be detergent
residues in the detergent
drawer when you open it for
cleaning.
• Do not dismantle the filter of
the discharge pump while the
product is running.
• The temperature in the product
may rise up to 90ºC. Clean the
filter after the water in the
product cools down in order to
avoid risk of getting burnt.
EN / 10
2 Important Instructions for Environment
2.1 Compliance with WEEE Directive
This product complies with EU
WEEE Directive (2012/19/EU).
This product bears a classifica-
tion symbol for waste electrical
and electronic equipment
(WEEE).
This product has been manufactured with
high quality parts and materials which can
be reused and are suitable for recycling. Do
not dispose of the waste product with nor-
mal domestic and other wastes at the end
of its service life. Take it to the collection
center for the recycling of electrical and
electronic equipment. Please consult your
local authorities to learn about these collec-
tion centers.
Compliance with RoHS Directive:
The product you have purchased complies
with EU RoHS Directive (2011/65/EU). It
does not contain harmful and prohibited
materials specified in the Directive.
2.2 Package Information
Packaging materials of the product are
manufactured from recyclable materials in
accordance with our National Environment
Regulations. Do not dispose of the pack-
aging materials together with the domestic
or other wastes. Take them to the pack-
aging material collection points designated
by the local authorities.
EN / 11
3 Technical Specifications
Supplier’s name or commercial brand BLOMBERG
Model name
LWI284421
457100037400
Nominal Capacity (kg) 8
Maximum spin speed (cycle/min) 1400
Built-In Yes
Height (cm) 82
Width (cm) 60
Depth (cm) 55
Single Water inlet / Double Water inlet + / -
The model information as stored in the product database
can be reached by entering following website and search-
ing for your model identifier (*) found on energy label.
https://eprel.ec.europa.eu/
EN / 12
4 Installation
Please read the “Safety Instruc-
tions” section first!
Your product automatically detects
the amount of laundry placed inside
when selecting a programme.
While installing the product, before
the first use, calibration should be
done to ensure that the laundry
amount is detected in the most ac-
curate way.
To do this, select the Drum Clean-
ing* programme and cancel the
spin function. Start the programme
without laundry. Wait for the pro-
gramme to finish, which will take
about 15 minutes.
*The programme name may vary
depending on the model. For the
appropriate programme selection,
review the programme descriptions
section.
• Please contact the nearest Authorised
Service for the installation of the product.
• Make sure that the installation and elec-
trical connections of the product are per-
formed by authorised service agent. Man-
ufacturer shall not be held responsible
for damages caused by operations per-
formed by unauthorised persons.
• Preparation of the location and electrical,
tap water and wastewater installations at
the place of installation is under cus-
tomer's responsibility.
• Make sure that the water inlet and dis-
charge hoses as well as the power cable
are not folded, pinched, or crushed while
pushing the product into its place after
installation or cleaning procedures.
• Prior to installation, visually check if the
product has any defects on it. Do not
have the product installed if it is dam-
aged. Damaged products cause risks for
your safety.
4.1 Unpacking and Transporting the
Product
Unpacking the Product
• Remove the cardboard box or Styrofoam
packaging.
• To remove the cardboard or Styrofoam
packaging underneath the product, lift
the product carefully. If this is not pos-
sible, remove it by tilting it slightly to the
side or by laying it on its side without
damaging the product.
• Open the door and remove the inlet hose
and any other accessories inside drum.
• Detach the power cable and drain hose
from their fixed positions.
• Remove the transportation safety bolts.
(see “Removing the Transportation
Safety Bolts”)
Transporting the Product
Read the “Transportation Safety”
section first!
• Ensure the door and detergent drawer are
closed.
• Install the transportation safety bolts
carefully without damaging the product's
drum. (see "Removing the Transportation
Safety Bolts")
• Pack the product with protective pack-
aging to prevent damage during trans-
port.
4.2 Appropriate Installation Location
• Place the product on a hard, rigid and
level floor. Do not place the product on
surfaces such as long-pile carpets or
non-slip carpets, or on excessively
springy flooring such as acoustic floor
coverings. Improper surfaces may cause
noise and vibration problems.
• When the washing machine and the dryer
are placed on top of each other, their
total weight -when full- is approximately
180 kilograms. Place the product on a
solid and level surface with sufficient
load-carrying capacity.
EN / 13
• Do not place the product on the power
cord.
• Do not install the product in places where
the temperature drops below 0ºC. This
may cause damage to your product due
to freezing.
• Leave a minimum space of 1 cm
between the product and the furniture.
• When installing the appliance on a
stepped surface, keep it away from
edges.
• Do not place the product on any platform.
• Do not place or use heat sources such as
cooktops, irons, ovens, heaters, etc. on
the product.
4.3 Assembly of Bottom Panel Covers
With some models, the base parts
of the products are completely
closed. These products do not have
plugs and covers.
• In order to increase the sound comfort of
the product, attach cover A after remov-
ing the package foam.
Cover A
Tilt the product back slightly. Rest the tabs
of Cover A against the lower panel. Com-
plete the assembly by rotating the cover.
• Cover B and the Cap are optional. If avail-
able, attach cover B and the Cap.
Cover B
Rest the tabs of Cover B against the lower
panel. Complete the assembly by rotating
the cover.
Cap
Insert the cap by pushing it with your finger.
4.4 Removing Transportation Safety
Bolts
1. Loosen all transportation safety bolts
with an appropriate wrench until they
turn freely.
2. Bend the inner part by pressing it at the
grip areas and pull the part out.
3. Attach the plastic covers supplied in the
User Manual bag into the holes on the
rear panel.
NOTICE
Remove the transportation safety
bolts before operating the product.
Otherwise, the product will get
damaged.
EN / 14
NOTICE
Keep the transportation safety
bolts in a safe place to reuse when
the product needs to be moved
again in the future.
Install the transportation safety
bolts in reverse order of the disas-
sembly procedure.
Never move the product without the
transportation safety bolts properly
fixed in place.
4.5 Connecting to Water Supply
NOTICE
Models with a single water inlet
should not be connected to the hot
water tap. Laundry may be dam-
aged or the product may go into
protection mode and not work.
Do not use old or used water inlet
hoses on your new product. This
may cause water leakage in your
product and stains on your laundry.
1. Tighten all hose nuts by hand. Make
sure to tighten all hose connections
completely. Never use a tool when tight-
ening nuts.
2. After completing hose connection, open
the taps all the way and check if there is
any water leakage from the connection
points. In case of a leakage, turn off the
tap and unscrew the nut. Check the seal
and tighten the nut carefully again. To
prevent possible water leaks and dam-
ages that may occur, keep the taps
closed when the product is not in use.
4.6 Connecting the Drain Hose to the
Drain
1. Attach the end of the drain hose directly
to waste water drain, washbasin or
bathtub.
Your house will be flooded if the
water draining hose is dislocated
during water draining. There is also
a risk of burning due to the high
washing temperatures. In order to
prevent such situations and make
sure that the product performs wa-
ter intake and drain processes
without any problem, fix the drain
hose securely.
2. Connect the drain hose to a minimum
height of 40 cm and a maximum height
of 100 cm.
3. Installing the water draining hose at
ground level or close to the floor (40 cm
below) and then raising it makes water
discharge difficult and the laundry may
come out extremely wet. Thus, follow
the heights provided in the figure.
4. To prevent the waste water to go back
into the product again and to ensure
easy drainage, do not immerse the end
of the hose into the waste water or do
not insert it into the drain for more than
15 cm. If it is too long, cut it short.
5. The end of the hose should not be bent,
it should not be stepped on and the
hose must not be pinched between the
drain and the product. Otherwise, water
discharge issues may emerge.
6. If the length of the hose is too short, use
it by adding an original extension hose.
The overall length of the hose shall not
be longer than 3.2 m. To prevent water
EN / 15
leaks, always secure the connection
between the extension hose and the
draining hose of the product with a suit-
able clamp so that it does not come off
and cause leaks.
4.7 Adjusting the Feet
NOTICE
In order to ensure that the product
operates more silently and vibra-
tion-free, it must stand level and
balanced on its feet. Adjust the feet
to ensure balance. Otherwise, the
product may move from its place
and cause bumping, noise and vi-
bration problems.
1. To loosen the nuts on the feet, rotate
the nuts clockwise using the hand tool.
2. Adjust the feet until the product stands
level and stable. To lower the feet, ro-
tate them counterclockwise. To raise
the feet, rotate them clockwise.
3. To retighten the nuts, rotate them coun-
terclockwise using the hand tool.
Adjustment of the Feet:
• When you turn the rotary knob shown in-
side the circle in the direction of the ar-
row, the machine will raise 0.3 mm up. If
you turn it in the opposite direction of the
arrow, the machine will lower by 0.3 mm.
• You can use the water meter to check the
rear and front feet of the machine for the
proper setting.
• Do not adjust the rear feet using re-
chargeable devices. Use a screwdriver in-
stead.
Adjusting the Feet with the Water Level In-
dicator:
• To adjust the Water Level Indicator, you
must remove the Detergent Drawer.
• The bubble inside the Water Level Indic-
ator must be in the middle for the system
to work correctly.
• If the bubble inside the Water Level Indic-
ator is on the left, the right preset foot of
the Washing Machine must be adjusted.
• If the bubble inside the Water Level Indic-
ator is on the right, the left preset foot of
the Washing Machine must be adjusted.
• If the bubble inside the Water Level Indic-
ator is on the rear, the front preset foot of
the Washing Machine should be turned
left (clockwise).
• If the bubble inside the Water Level Indic-
ator is on the front, the front preset foot
of the Washing Machine should be
turned right (counterclockwise).
4.8 Electrical Connection
Connect the product to a grounded outlet
protected by a 13-amp fuse. Our company
shall not be responsible for the damages
that shall be incurred due to using the
product without grounding according to
local regulations.
• Connection must comply with national
regulations.
EN / 16
• The electrical connection cable infra-
structure of the product must be ad-
equate and suitable for product require-
ments. It is recommended to use a
Ground Fault Circuit Breaker (GFCI).
• Power cable plug must be within easy
reach after installation.
• If the current supply to the fuse or
breaker in the house is less than 13 amp,
have a qualified electrician install a 13-
amp supply.
• Your mains voltage must comply with the
voltage specified in the “technical spe-
cifications” section.
• Do not make connections via extension
cables or multi-plugs. Overheating and
burning may occur due to the connecting
cable.
Damaged power cables should be
replaced by the authorised service
in order to prevent possible danger.
4.9 Start Up
Before starting to use the product make
sure that the preparations described in sec-
tion “Environmental instructions” and “In-
stallation”. To prepare the product for
washing laundry, perform first operation in
Drum Cleaning programme. If this pro-
gramme is not available in your product, ap-
ply the method which is described in sec-
tion "Cleaning the loading door and the
drum".
Some water has remained in the
product due to the quality control
processes in the production. It is
not harmful for the product.
5 Preliminary Preparation
Please read the “Safety Instruc-
tions” section first!
5.1 Sorting the Laundry
• Sort laundry according to type of fabric,
colour, and degree of soiling and allow-
able water temperature.
• Always observe the instructions given on
the garment care labels.
5.2 Preparing Laundry for Washing
• Laundry items with metal attachments
such as underwiring, belt buckles or
metal buttons will damage the product.
Remove the metal pieces or wash such
clothes by putting them in a laundry bag
or pillow case.
• Take out all items in the pockets such as
coins, pens and paper clips, and turn
pockets inside out and brush. Such ob-
jects may damage the product or cause
noise problem.
• Put small size clothes such as infant’s
socks and nylon stockings in a laundry
bag or pillow case.
• Place curtains in without compressing
them. Remove all curtain accessories
such as rings, hooks, and clips to prevent
damage to the curtains.
• Fasten zippers, sew loose buttons on se-
curely, and mend rips and tears.
• Wash “Machine washable” or “Hand
washable” labelled products only with an
appropriate programme.
• Do not wash colours and whites together.
New, dark coloured cottons release a lot
of dye. Wash them separately.
• Tough stains must be treated properly
before washing.
• Wash trousers and delicate laundry
turned inside out.
• Laundry that are subjected to materials
such as flour, lime dust, milk powder, etc.
intensely must be shaken off before pla-
cing into the product. Such dusts and
EN / 17
powders on the laundry may build up on
the inner parts of the product in time and
can cause damage.
5.3 Tips for Energy and Water Saving
The following information will help you use
the product in an ecological and energy/
water-saving way.
• Operate the at the maximum load capa-
city for the programme selected, but do
not overload it. See "Programme and
consumption table".
• Follow the temperature recommenda-
tions on the detergent packaging.
• Wash your lightly soiled laundry at low
temperatures.
• Choose quick programmes for lightly
soiled and small amounts of laundry.
• Do not use prewash or high temperatures
for laundry that is not heavily dirty or
stained.
• If you are going to dry your laundry in the
dryer, select the highest spin speed re-
commended for your washing pro-
gramme.
• Do not use more detergent than recom-
mended on the detergent packaging.
5.4 Loading the Laundry
1. Open the loading door.
2. Put the laundry items into the product in
a loose manner.
3. Push the loading door to close until you
hear a locking sound. Ensure that no
items are caught in the door. The load-
ing door is locked while a programme is
running. The door lock will open once
the programme is completed. Then you
can open the loading door. If the door
does not open, apply the solutions
provided for “Loading door cannot be
opened” error in the Troubleshooting
section.
5.5 Correct Load Capacity
The maximum load capacity depends on
the type of laundry, the degree of soiling
and the desired washing programme.
The product automatically adjusts the wa-
ter amount according to the weight of the
laundry put inside it.
Follow the instructions in “Pro-
gramme and consumption table”.
When the product is overloaded
product’s washing performance will
drop. Moreover, noise and vibration
problems may occur.
5.6 Using Detergent and Softener
WARNING
Read the manufacturer's instruc-
tions on the packaging when using
detergents, softeners, starch,
bleach and decolourants, anti-lime
scale and follow the dosage inform-
ation provided. Use a measuring
cup, if any.
The detergent drawer comprises of three
compartments:
(1) for prewash - if your model has prewash
function available,
(2) for main washing,
(3) for softener,
( ) a syphon piece in the softener com-
partment,
( ) there is a liquid detergent flap for li-
quid detergent use in the main washing
compartment.
Detergent, Softener and Other Cleaning
Agents
• Add detergent and softener before start-
ing the washing programme.
EN / 18
• Do not leave the detergent drawer open
when the washing programme is on.
• If you are using a programme without
prewashing, do not put detergent in the
prewash compartment (compartment 1).
• If your model has prewash function avail-
able - If you are using a program with pre-
wash, start the product after adding
powder detergent to the prewash and
main wash compartments (compart-
ments 1 and 2).
• If your model has prewash function avail-
able - Do not select a programme with
pre-washing if you are using a detergent
pod or dispensing ball. Place the deter-
gent pod or the dispensing ball directly
among the laundry in the product.
• If you are using a liquid detergent, follow
the directions under “Liquid detergent
use” and hinge down the liquid detergent
flap.
Choosing the Detergent type
Detergent type to be used depends on the
washing programme, fabric type and col-
our.
• Use different detergents for coloured and
white laundry.
• Wash your delicate clothes only with spe-
cial detergents (liquid detergent, wool
shampoo, etc.) intended solely for delic-
ate clothes and on suggested pro-
grammes.
• When washing dark coloured clothes and
quilts, it is recommended to use liquid
detergent.
• Wash woollens on suggested pro-
gramme with special detergent made
specifically for woollens.
• Please review the programme descrip-
tions part for suggested programme for
different textiles.
• All recommendations about detergents
are valid for selectable temperature
range of programmes.
Only detergents, softeners and ad-
ditives suitable for washing ma-
chines should be used.
Do not use soap powder.
Adjusting the Detergent Amount
The amount of detergent depends on the
amount of laundry, how soiled it is and the
water hardness.
• Do not exceed the recommended dosage
values on the detergent packaging in or-
der to eliminate excessive foam and poor
rinsing problems, to save money and pro-
tect the environment.
• Use less detergent for lightly soiled or
small amount of laundry.
Using Softeners
Put the softener in the softener compart-
ment of the detergent drawer.
• Do not exceed the (>max<) level sign in
the softener compartment.
• If the softener is thick, dilute with water
before placing in the softener compart-
ment.
WARNING
Do not use liquid detergents or
other materials with cleaning prop-
erties unless they are intended for
use in washing machines for
softening the laundry.
Using Liquid Detergents
If the Product Has a Liquid Detergent Flap
• Hinge down the liquid detergent flap
when you want to use liquid detergents.
The flap will serve as a barrier for liquid
detergent.
• Clean with water at its place or by remov-
ing from its place when it is necessary.
Do not forget to place the flap in the main
washing compartment (compartment 2)
after cleaning.
• The flap should be up if you will use a
powder detergent.
EN / 19
Use of Gel and Tablet Detergents
• If the detergent is fluid and there is no li-
quid detergent compartment in your
product, place the gel detergent in the
main washing detergent compartment in
first water intake. If your product has a li-
quid detergent compartment, fill the com-
partment with detergent before starting
the programme.
• If the gel detergent is not fluid or is in a
capsule liquid tablet, place directly inside
the drum before washing.
• Put the tablet detergent in the main
washing compartment (compartment 2)
or directly inside the drum before wash-
ing.
Using Starch
• Put in the liquid starch, powder starch or
fabric dye in the softener compartment.
• Do not use softener and starch in the
same washing programme simultan-
eously.
• Wipe the inside of the product with a
damp and clean cloth after using starch.
Using Anti-Limescale
• When necessary, only use anti-limescale
produced for washing machines.
Using Bleach and Decolourants
• Select a programme with pre-washing
and add bleach at the start of pre-wash-
ing. Do not put detergent in the pre-wash
compartment. As an alternative applica-
tion, select a programme with additional
rinsing and add the bleach while the
product is receiving water to the deter-
gent compartment in the first rinsing
step.
• Do not mix and use bleach and detergent
together.
• As bleach may cause skin irritation use
only small amounts (1/2 tea cups - ap-
proximately 50 ml and rinse the laundry
well.
• Do not pour bleach directly onto the laun-
dry.
• Do not use bleach for coloured clothes.
• Select a programme with low temperat-
ure washing while using oxygen-based
decolourants.
• Oxygen-based decolourants can be used
together with detergents. However, if it
does not have the same viscosity as the
detergent, first place the detergent in
compartment no. “2” in the detergent
drawer and wait for the product to rinse
away the detergent during water intake.
Add the decolourant to the same com-
partment while the product continues
taking in water.
5.7 Tips for Efficient Washing
Clothes
Light Colours and Whites Colours Black/Dark Colours
Delicates/Wool-
lens/Silks
(Recommended temperat-
ure range based on soil
level: 40-90 °C)
(Recommended temper-
ature range based on
soil level: cool -40 °C)
(Recommended
temperature range
based on soil level:
cool -40 °C)
(Recommended
temperature
range based on
soil level: cool -30
°C)
EN / 20
Soiling Level
Heavily Soiled
(difficult stains
such as grass,
coffee, fruits
and blood.)
It may be necessary to
pre-treat the stains or per-
form prewash.
Powder and liquid deter-
gents recommended for
whites can be used at
dosages recommended
for heavily soiled clothes.
It is recommended to use
powder detergents to
clean clay and soil stains
and the stains that are
sensitive to bleaches.
Powder and liquid deter-
gents recommended for
colours can be used at
dosages recommended
for heavily soiled
clothes. It is recommen-
ded to use powder de-
tergents to clean clay
and soil stains and the
stains that are sensitive
to bleaches. Detergents
which do not contain de-
colourant should be
used.
Liquid detergents
suitable for colours
and black/dark col-
ours can be used at
doses recommen-
ded for heavily
soiled clothes.
Prefer liquid deter-
gents produced
for delicate
clothes. Woollen
and silk clothes
must be washed
with special wool-
len detergents.
Normally
Soiled
(For example,
stains caused
by body on col-
lars and cuffs)
Powder and liquid deter-
gents recommended for
whites can be used at
dosages recommended
for normally soiled
clothes.
Powder and liquid deter-
gents recommended for
colours can be used at
dosages recommended
for normally soiled
clothes. Detergents
which do not contain de-
colourant should be
used.
Liquid detergents
suitable for colours
and black/dark col-
ours can be used at
doses recommen-
ded for moderately
soiled clothes.
Prefer liquid deter-
gents produced
for delicate
clothes. Woollen
and silk clothes
must be washed
with special wool-
len detergents.
Lightly Soiled
(No visible
stains exist.)
Powder and liquid deter-
gents recommended for
whites can be used at
dosages recommended
for lightly soiled clothes.
Powder and liquid deter-
gents recommended for
colours can be used at
dosages recommended
for lightly soiled clothes.
Detergents which do not
contain decolourant
should be used.
Liquid detergents
suitable for colours
and black/dark col-
ours can be used at
doses recommen-
ded for lightly
soiled clothes.
Prefer liquid deter-
gents produced
for delicate
clothes. Woollen
and silk clothes
must be washed
with special wool-
len detergents.
5.8 Displayed Programme Duration
You can view the programme duration on
the display of your product while selecting
a programme. Depending on the amount of
laundry you have loaded into your product,
foaming, unbalanced load conditions, fluc-
tuations in power supply, water pressure
and programme settings, the programme
duration is automatically adjusted while the
programme is running.
SPECIAL CASE: At programme start of Cot-
tons and Cotton Eco programmes, display
shows the duration of half load. It is the
most common use case. After programme
starts, in 20-25 minutes actual load is de-
tected by the product. And if the detected
load is higher than half load; washing pro-
gramme will be adjusted accordingly and
programme duration increased automatic-
ally. You can follow this change on the dis-
play.
6 Operating the Product
Please read the “Safety Instruc-
tions” section first!
EN / 21
6.1 Control Panel
1
2 3 4
567891011
1 Programme Selection Button 2 Temperature Level Indicator Lights
3 Spin Level Indicator Lights 4 Display
5 Start/Pause Button 6 End Time Setting Button
7 Auxiliary Function Button 3 8 Auxiliary Function Button 2
9 Auxiliary Function Button 1 10 Spin Speed Adjustment Button
11 Temperature Setting Button
EN / 22
6.2 Symbols on the Display
1 2 3 4 5 6
7891011121314
1 Temperature Indicator 2 Spin Speed Indicator
3 Duration Information 4 Door Lock Is Engaged Symbol
5 Programme Follow-up Indicator 6 No Water Indicator
7 Delayed Start Enabled Indicator 8 Auxiliary Function Indicators 3
9 Auxiliary Function Indicators 2 10 Child Lock Enabled Symbol
11 Auxiliary Function Indicators 1 12 No Spin Indicator
13 Rinse Hold Indicator 14 Cold Water Indicator
The visuals used for product de-
scription in this section are schem-
atic and may not match exactly
with the features of your product.
EN / 23
6.3 Programme and Consumption Table
Auxiliary functions
Program
Temperature °C
Maximum load
(kg)
Water consump-
tion (lt)
Energy consump-
tion (kWh)
Max RPM
Express/Intensive
Prewash
Water Saving
Steam
Extra Rinse
Temperature °C
Cottons
90 8 96,0 2,350 1400 • • • • • Cold - 90
60 8 96,0 1,510 1400 • • • • • Cold - 90
40 8 95,0 0,960 1400 • • • • • Cold - 90
Eco 40-60
40*** 8 65,4 0,655 1400 40-60
40*** 4 42,4 0,451 1400 40-60
40*** 2 32,0 0,280 1400 40-60
Synthetics
60 3 70,0 1,150 1200 • • • • • Cold - 60
40 3 68,0 0,550 1200 • • • • • Cold - 60
Fast Full Load/Mini 14’
90 8 66,0 2,156 1400 • • • Cold - 90
60 8 66,0 1,140 1400 • • • Cold - 90
30 8 66,0 0,170 1400 • • • Cold - 90
Fast Full Load/Mini 14’ + Ex-
press/Intensive
30 2 40,0 0,100 1400 • • • Cold - 90
Hand Wash 40 1,5 55,0 0,490 800 • Cold - 40
20°C 20 8 95,0 0,390 1400 • • • • • 20
Mix 40 3,5 85,0 0,800 800 • • • Cold - 40
Machine Care 90 - 76,0 2,160 600 * 90
Hygiene+ 90 8 125 2,90 1400 * * 20-90
Stain 60 4 85,0 1,55 1400 • • 30-60
Shirts 60 3 70,0 1,40 800 • • • * • Cold - 60
Steam Refresh - 1 1,5 0,11 - * -
ColdWash - 4 45,0 0,30 1400 -
• : Selectable.
* : Automatically selected, cannot be can-
celled.
*** : Eco 40-60 programme is a test pro-
gramme according to 40 ° C temperature
selection, EU regulation EU / 2019/2014
and EN 60456: 2016 / A11: 2020 standard.
- : See the programme description for max-
imum load.
EN / 24
Please read Installation section of
the manual before first use.
The auxiliary functions in the table
may vary according to the model of
your product.
Water and energy consumption
may vary subject to the changes in
water pressure, water hardness and
temperature, ambient temperature,
type and amount of laundry, selec-
tion of auxiliary functions and spin
speed, and changes in electric
voltage.
Selection patterns for auxiliary
functions can be changed by the
manufacturer company. New selec-
tion patterns can be added or re-
moved.
The spin speed of your product
may vary according to the pro-
gramme; this spin speed cannot ex-
ceed the max. spin speed of your
product.
The amount of noise and humidity
varies according to the spin speed;
when the higher spin speed is se-
lected during the spinning phase,
the laundry contains less moisture
but higher noise occurs at the end
of the programme.
You can see the washing duration
on the display of your product while
selecting a programme. Depending
on the amount of laundry you have
loaded into your product, there may
be a difference of 1-1.5 hours
between the duration shown on the
display and the actual duration of
the wash cycle. Duration will be
automatically updated soon after
the washing starts.
Always select the lowest appropri-
ate temperature. The most efficient
programmes in terms of energy
consumption are generally those
that wash at low temperatures for a
long time.
The spin speed information given at
the program table indicates spin
speed option shown on the control
panel.
Consumption values (EN)
Temperat-
ure Selec-
tion °C
Spin Speed
(rpm)
Capacity
(kg)
Program
duration
(h:min)
Energy con-
sumption
(kWh/
cycle)
Water con-
sumption
(litres/
cycle)
Laundry
temperat-
ure (°C)
% Of re-
maining hu-
midity (%)
Eco 40-60
40 1351 8 03:38 0,655 65,4 32 53,3
40 1351 4 02:47 0,451 42,4 30 53,7
40 1351 2 02:47 0,280 32 24 54,8
Cottons
20 1400 8 03:30 0,390 95 20 53,9
60 1400 8 03:30 1,510 96 60 53,9
Synthetics 40 1200 3 02:15 0,550 68 40 40
Fast Full
Load/Mini
14’
30 1400 8 00:28 0,170 66 23 62
The consumption values given for programs other than the Eco 40-60 program are indicative only.
EN / 25
6.4 Programme Selection
1. Determine the programme suitable for
the type, quantity and soiling level of the
laundry in accordance with "Programme
and consumption table".
Programmes are limited with the
highest spin speed appropriate for
that particular type of fabric.
When selecting a programme, al-
ways consider the type of fabric,
colour, degree of soiling and per-
missible water temperature.
2. Select the desired programme with the
Programme Selection knob.
6.5 Programmes
• SpinSave
It ensures more effective use of your deter-
gent with high mechanical movement dur-
ing washing. Thus, it preserves your wash-
ing quality without the need to apply to heat
your laundry for a long time and reduces
your energy consumption.
This technology is used in programs that
contain symbols or colours displayed on
the panel.
• Eco 40-60
The Eco 40-60 program is suitable for
washing normally soiled cotton laundry
labeled to be washable together at 40 °C or
60 °C. This programme is the standard test
programme according to the EU environ-
mentally friendly design and energy la-
belling regulations.
Although this programme washes longer
than other washing programmes, it is more
efficient in terms of energy and water con-
sumption. Actual water temperature may
be different from the stated wash temper-
ature. When you load the product with less
laundry (e.g. ½ capacity or less), cycle dura-
tion may automatically get shorter. In this
way, energy and water consumption would
be much less.
• Cottons
You can wash your durable cotton laundry
(sheets, bedlinen, towels, bathrobes, under-
wear etc.) in this programme. When the
quick wash function button is pressed, pro-
gramme duration becomes notably shorter
but effective washing performance is en-
sured with intense washing movements. If
the quick wash function is not selected, ef-
fective washing and rinsing performance is
ensured for your heavily soiled laundry.
• Synthetics
Use this programme to wash your clothes
such as t-shirts, blouses, synthetic/cotton-
blend fabrics etc. The quick wash function
shortens the programme duration signific-
antly and ensures effective washing per-
formance for lightly-soiled laundry. The
quick wash function is not suitable for
heavily-soiled laundry.
If your product does not have a specific
curtains programme, you can use this pro-
gramme. Wash your curtains at 40 °C max-
imum and with a spin speed up to 800 rpm.
• Hand Wash
Use to wash your woollen/delicate laundry.
Select the appropriate temperature comply-
ing with the tag of your clothes. Your laun-
dry will be washed with a very gentle wash-
ing action in order not to damage the
clothes.
• Hygiene+
Applying a steam step at the beginning of
the programme allows to soften the dirt
easily.
Use this programme for your laundry (baby
clothes, bed sheets, bedlinen, underwear,
etc. cotton items) that requires an anti-al-
lergic and hygienic washing at high temper-
ature with intensive and long washing
cycle. The high level of hygiene is ensured
thanks to the steam application before the
programme, long heating duration and ad-
ditional rinsing step.
EN / 26
• Spin+Pump
You can use this program to remove the
water on the garment/inside the product.
• Rinse
Use when you want to rinse or starch sep-
arately.
• Steam Refresh
Use this programme to reduce the creases
and ironing times of a small amount of un-
spotted cotton, synthetic or mixed laundry.
This is not a washing programme.
Do not add chemicals such as de-
tergent, bleach, stain remover, etc.
to the detergent drawer during this
program.
• Shirts
This programme is used to wash the shirts
made from cotton, synthetic and synthetic
blended fabrics altogether. It reduces
wrinkles. Steam is applied at the end of the
programme to help the wrinkle reducing
function. The special spin profile and
steam applied at the end of the programme
reduce the wrinkles on your shirts. When
the quick wash function is selected, the
Pre-treatment algorithm is executed.
• Apply the pre-treatment chemical on your
garments directly or add it together with
the detergent in the powder detergent
compartment. Thus, you can obtain the
same performance as you obtain with
normal washing in a much shorter period
of time. Usage life of your shirts in-
creases. Do not use pre-wash detergent
if you are planning to use delay function
of your product. Prewash detergent may
pour out on your clothes and cause
stains.
** It is recommended to operate the cycle
with no more than 6 shirts to minimize
wrinkles in your shirts using this cycle.
When washing more than 6 shirts, there
may be differences on the wrinkle levels
and humidity on shirts at the end of cycle.
• Fast Full Load/Mini 14’
Use this programme to wash your lightly
soiled or unspotted cotton clothes in a
short time but not for towels or heavy cot-
tons. The programme duration can be re-
duced down to 14 minutes when the quick
wash function is selected. When the quick
wash function is selected, maximum 2
(two) kg of laundry must be washed.
• Machine Care
Regularly clean (once every 1 to 2 months)
the drum for ensuring the required hygiene.
Steam is applied before the programme to
soften the residues in the drum. Turn on
the programme when the product is com-
pletely empty. For better results, use
powder anti-limescale (drum cleaning ma-
terials) suitable for washing machines
when the powder detergent function is se-
lected. Leave the loading door half closed
after the programme ends for the inside of
the product to dry.
This is not a washing programme.
This is a maintenance programme.
Do not turn this programme on
when there is something inside the
product. When you attempt to oper-
ate, the product automatically
senses that there is load inside, and
may quit or resume the programme
as per the model of your product.
An effective cleaning is not
achieved if the programme is re-
sumed.
• Mix
Use to wash your cotton and synthetic laun-
dry items together without sorting them.
• 20°C
You can wash your lightly soiled cotton
laundry in this program.
• ColdWash
Use to wash your medium dirty and durable
cotton/synthetic laundry. Thanks to the
washing algorithm specially developed for
the program, effective washing is ensured
without exposing the laundry to high tem-
peratures.
EN / 27
• Stain
The product has a special stain programme
which enables the removal of different
types of stains in the most effective way.
Use this programme only for durable col-
ourfast cotton laundry. Do not wash delic-
ate and non-colourfast clothes and laundry
in this programme. Before washing, gar-
ment tags should be checked (recommen-
ded for cotton shirts, trousers, shorts, t-
shirts, baby clothes, pyjamas, aprons, table
clothes, bed sheets, duvet covers, pillow-
cases, bath-beach towels, towels, socks,
cotton underwear that are suitable for
washing at high temperature and long
time).
In the automatic stain programme, you can
wash 24 types of stains divided into three
different groups according to quick func-
tion selection. Depending on the selected
stain group, a special washing programme
for which duration of rinse hold, washing
action, washing and rinsing duration are
modified.
Below you can find the soil groups that can
be selected with the “Quick/Intensive” set-
ting button:
When “Intense” is selected;
Sweat, collar dirt, food, mayonnaise, salad
dressing, make-up, machine oil, baby food.
When “Quick/Intense” is not selected;
Blood, chocolate, pudding, grass, mud,
eggs, butter, curry.
When “Quick” is selected;
Tea, coffee, juice, ketchup, red wine, cola,
jam, coal
1. Select the stain programme.
2. Select the stain you want to clean by
locating it in the groups above and se-
lecting the related group with the Quick/
Intense auxiliary function button.
3. Read the garment tag carefully and en-
sure that correct temperature and spin
speed are selected.
6.6 Temperature Selection
Whenever a new programme is selected,
the recommended temperature for the pro-
gramme appears on the temperature indic-
ator. It is possible that the recommended
temperature value is not the maximum
temperature that can be selected for the
current programme.
Press the Temperature Adjustment button
to change the temperature. Temperature
decreases gradually.
No change can be made in pro-
grammes where temperature ad-
justment is not allowed.
You can also change the temperature after
the washing starts. This change can be
made if the only washing steps allow it.
If you scroll to cold wash option
and press Temperature Adjustment
button again, the recommended
maximum temperature for the se-
lected programme appears on the
display. Press the Temperature Ad-
justment button again to decrease
the temperature.
6.7 Spin Speed Selection
Whenever a new programme is selected,
the recommended spin speed of the selec-
ted programme is displayed on the Spin
Speed indicator. It is possible that the re-
commended spin speed value is not the
maximum spin speed that can be selected
for the current programme.
EN / 28
Press the Spin Speed Adjustment button to
change the spin speed. Spin speed de-
creases gradually.
Then, depending on the model of the
product, "Rinse Hold " and "No Spin
" options appear on the display.
If you are not going to unload your laundry
immediately after the programme com-
pletes, you can use Rinse Hold function in
order to prevent your laundry from getting
wrinkled when there is no water in the ma-
chine.
This function holds the laundry in the final
rinsing water. If you want to spin your laun-
dry after the Rinse Hold function:
1. Adjust the Spin Speed.
2. Press Start/Pause button. The pro-
gramme will resume. Machine drains
the water and spins the laundry.
If you want to drain the water at the end of
the programme without spinning, use No
Spin function.
No change can be made in pro-
grammes where spin speed adjust-
ment is not allowed.
You can change the spin speed after the
washing starts if the washing steps allow it.
Changes cannot be made if the steps do
not allow it.
Rinse Hold
If you are not going to unload your clothes
immediately after the programme com-
pletes, you can use rinse hold function to
keep your laundry in the final rinsing water
in order to prevent them from getting
wrinkled when there is no water in the ma-
chine. Press Start/Pause button after this
process if you want to drain the water
without spinning your laundry. Programme
will resume and complete after draining the
water.
If you want to spin the laundry held in wa-
ter, adjust the Spin Speed and press Start/
Pause button. The programme will resume.
Water is drained, laundry is spun and the
programme is completed.
6.8 Auxiliary Function Selection
Select the desired auxiliary functions be-
fore starting the programme. Whenever a
programme is selected, icons of the auxili-
ary function symbol that is selected to-
gether with it illuminates.
When an auxiliary function button
that cannot be selected with the
current programme is pressed, the
product will make a warning sound.
Some functions cannot be selected
together. If a second auxiliary func-
tion conflicting with the first one is
selected before starting the ma-
chine, the function selected first
will be cancelled and the second
auxiliary function selection will re-
main active.
An auxiliary function that is not
compatible with the programme
cannot be selected (See "Pro-
gramme and consumption table")
Some programmes have auxiliary
functions that must be operated
simultaneously. Those functions
cannot be cancelled.
6.8.1 Auxiliary Functions
• Express/Intensive
You can shorten or extend the programme
duration with this function. Depending on
the programme selection, there may be dif-
ferences in time increases and decreases.
In case the FAST or INTENSIVE LED is not
lit, the appropriate programme duration is
shown for your normally soiled clothes/
laundry.
Depending on the programme selection, the
Intensive feature can be selected automat-
ically. In this case, the Intensive LED on the
panel will be lit. You can use the Intensive
EN / 29
selection to achieve a better washing per-
formance when washing heavily soiled
laundry.
You can reduce the time for your lightly
soiled laundry by pressing the Fast/Intens-
ive button in the programmes which come
with intense being selected. When you
press the button once, the LED will turn off
and you will reach the appropriate pro-
gramme duration for your normally soiled
clothes/laundry. When you press the same
button a second time, the fast LED will light
up, the time will decrease a little and it will
show the minimum programme duration,
which is suitable for your less soiled laun-
dry. The duration of programmes may
shorten by 50% when this function is selec-
ted. Thanks to optimized washing steps,
high mechanical agility and optimal water
consumption, high washing performance is
achieved despite the shorter duration.
• Steam
This function helps to reduce the creases in
your cotton, synthetic and mixed clothes,
shorten the ironing time and remove the
dirt by softening.
* Under conditions where the steam func-
tion is applied at the end of the programme,
your laundry may be warmer at the end of
the washing. This is expected within the
programme working conditions.
When you activate the steam func-
tion, do not use liquid detergent if
there is no liquid container or liquid
detergent dosing feature. There is
the risk of staining of the clothes.
• Water Mode
This auxiliary function key allows you to se-
lect the additional functions of Water Sav-
ing, Pre-Wash, and Extra Rinse or Extra wa-
ter depending on the model of your ma-
chine. You can find detailed information
about the selection in the description of the
respective auxiliary function.
• Water Saving
Select this function by pressing the Water
Mode auxiliary function key once for all pro-
grams indicated as selectable in the Pro-
gram and Consumption table.
This function is intended for lightly soiled
laundry that requires only a small amount
of detergent (see “Tips for Correct Wash-
ing”). It enables environmentally friendly
washing by reducing the amount of water
used, without compromising on washing
performance.
• Extra Rinse
You can use this function for all programs
indicated as selectable in the Program and
Consumption table. Select this function by
pressing the Water Mode key twice for pro-
grams where the additional Water Saving
function can be selected, or by pressing the
Water Mode key once for programs where
the additional Water Saving function can-
not be selected.
This function enables the product to make
additional rinsing in addition to the one
already made after the main wash. Thus,
the risk for sensitive skins (babies, allergic
skins, etc.) to be effected by the minimal
detergent remnants on the laundry can be
reduced.
6.8.2 Functions/Programmes Selected
by Pressing the Function But-
tons for 3 Seconds
• Prewash
This function can be selected by pressing
and holding the related auxiliary function
button for 3 seconds.
A Prewash is only worthwhile for heavily
soiled laundry. Not using the Prewash will
save energy, water, detergent and time.
• Child Lock
Use Child Lock function to prevent children
from tampering with the product. Thus you
can avoid any changes in a running pro-
gramme.
EN / 30
You can switch on and off the
product with On / Off button when
the Child Lock is active. When you
switch on the product again, pro-
gramme will resume from where it
has stopped.
When the Child Lock is enabled, an
audio warning will be given if the
buttons are pressed. Audio warning
will be cancelled if the buttons are
pressed five times consecutively.
To activate the child lock:
Press and hold the related auxiliary func-
tion button for 3 seconds. After the count-
down as “3-2-1" on the display is over, Child
Lock symbol appears on the display. When
this warning is displayed, you can release
the Auxiliary Function button 3.
To deactivate the child lock:
Press and hold the related auxiliary func-
tion button for 3 seconds. After the count-
down as “3-2-1" on the display is over, Child
Lock symbol disappears.
6.9 End Time
Time display
When the end time function is selected, the
remaining time until the programme starts
is shown in hours such as 1h, 2h, and the
remaining time to complete the programme
after your programme starts is shown in
hours and minutes as in the 01:30 example.
Programme duration may differ
from the values in section "Pro-
gramme and consumption table"
depending on the water pressure,
water hardness and temperature,
ambient temperature, amount and
the type of laundry, auxiliary func-
tions selected and the changes at
the mains voltage.
After a certain period of time after
the end time function is activated,
the product goes into standby
mode and some LEDs on the
screen turn off. If there is any user
input, the LEDs will turn on again.
With the End Time function, the end time of
the programme may be set up to 24 hours.
After pressing End Time button, the pro-
gramme's estimated ending time is dis-
played. If the End Time is set, End Time in-
dicator is illuminated.
In order for the End Time function is activ-
ated and the programme is completed at
the end of the specified time, you must
press Start/Pause button after adjusting
the time.
If you want to cancel the End Time func-
tion, turn the product off and on by turning
the program selection knob to the On/Off
position.
When you have activated the End
Time function, do not add liquid de-
tergent in the powder detergent
compartment no 2. There is the risk
of staining of the clothes
1. Open the loading door, place the laundry
and put detergent, etc.
2. Select the washing programme, temper-
ature, spin speed and, if required, the
auxiliary functions.
3. Set the End Time of your choice by
pressing the End Time button. End Time
indicator lights.
4. Press Start / Pause. Time countdown
starts.
EN / 31
Additional laundry can be added
into the product during the End
Time countdown. At the end of the
countdown, End Time indicator
turns off, washing cycle starts and
the time of the selected programme
appears on the display.
6.10 Starting the Program
1. Press the Start/Pause button 1 second
to start the program.
2. The Start/Pause button's dim light now
becomes steady, indicating that the pro-
gram has started.
3. The loading door is locked. After the
loading door is locked, the door lock
symbol appears on the screen.
4. The program follow-up indicator lights
on the screen show the current program
step.
6.11 Loading Door Lock
There is a locking system on the loading
door of the machine that prevents opening
of the loading door in cases when the water
level is unsuitable.
"Door Locked" symbol appears on the dis-
play when the loading door is locked.
Opening the loading door in case of power
failure:
In case of a power failure, you can
use the loading door emergency
handle to manually open the load-
ing door.
Before opening the loading door,
make sure that there is no water in
the product to avoid flooding.
1. Turn off and unplug the appliance.
2. Use a screwdriver to remove the loading
door emergency handle screw located
under the front wall.
3. Open the loading door by pulling the
loading door emergency handle down-
wards.
4. Try to pull the handle downwards again
if the loading door is not opened.
6.12 Changing Selections After Pro-
gram Starts
Adding laundry after the program has star-
ted:
When you press the Start/Pause button, if
the water level in the machine is appropri-
ate, the door lock is deactivated and the
door opens for you to add laundry. When
the door lock is deactivated, the door lock
symbol on the screen disappears. After
adding laundry, close the door and press
the Start/Pause button again to continue
washing.
EN / 32
If the water level in the machine is insuffi-
cient when you press the Start/Pause but-
ton, the door lock cannot be deactivated
and the door lock icon on the display will
continue to appear.
If the water temperature inside the
machine is above 50°C, you cannot
disable the door lock for safety
reasons (even if the water level is
suitable).
Putting the machine into pause mode:
To pause the washing machine, press and
hold the Start/Pause button for 1 second.
The pause symbol will flash on the display.
Changing the program selection after the
program has started:
If Child Lock is not active, the program can
be changed while the current program is
running. This will cancel the current pro-
gram.
The selected program starts over.
Changing auxiliary function, speed and
temperature settings:
Depending on the step the program has
reached, you can disable or enable auxiliary
functions. See "Auxiliary function selection"
You can also change the spin speed and
temperature settings. See "Spin speed se-
lection" and "Temperature selection".
If the water temperature inside the
machine is high or the water level is
above the cover line, the loading
door will not open.
6.13 Cancelling the Programme
The programme is cancelled when pro-
gramme selection knob is turned to a dif-
ferent programme or product is turned off
and on again using the programme selec-
tion knob.
If you turn the programme selection
knob when the Child Lock is en-
abled, the programme will not be
cancelled. You should cancel the
Child Lock first.
If you want to open the loading
door after you have cancelled the
programme but if it is not possible
to open the loading door since the
water level in the product is above
the loading door baseline, then turn
the Programme Selection knob to
Pump+Spin programme and drain
the water in the product.
6.14 End of Programme
End symbol appears on the display when
the programme is completed.
If you do not press any button for 10
minutes, the product will switch to OFF
mode. Display and all indicators are turned
off.
Completed programme steps will be dis-
played if you press On/Off button.
7 Maintenance and Cleaning
Please read the “Safety Instruc-
tions” section first!
Service life of your product extends and fre-
quently experienced problems will be re-
duced if it is cleaned at regular intervals.
7.1 Cleaning the Detergent Drawer
Clean the detergent drawer at regular inter-
vals (once every 4 to 5 wash) as mentioned
below to prevent accumulation of powder
detergent.
Clean the syphon if excess amounts of wa-
ter and fabric softener mixture remains in
the softener compartment.
EN / 33
1. Press the marked part of the syphon
within the softener compartment and
then pull the drawer towards yourself to
take it out.
2. Lift and remove the syphon from behind
as shown.
3. Rinse drawer and syphon in the sink
with plenty of warm water. Use gloves
or suitable brush to prevent contact of
residues in the drawer with your skin.
4. Firmly fit the syphon and the drawer
back after cleaning.
7.2 Cleaning the Loading Door and the
Drum
For products with drum cleaning pro-
gramme, please see the Operating the
product section.
Repeat Drum Cleaning process in
every 2 months.
NOTICE: Use an anti-limescale suit-
able for the washing machines.
After every washing make sure that no for-
eign substance is left in the product.
If the holes on the door gasket shown in the
figure is blocked, open the holes using a
toothpick.
Foreign metal substances will cause rust
stains in the drum. Clean the stains on the
drum surface by using cleaning agents for
stainless steel.
Never use steel wool or wire wool. These
will damage the painted, chrome coated
and plastic surfaces.
We recommend you to wipe the door gas-
ket with a dry and clean cloth at the end of
the programme. This will remove residues
on the door gasket in your product and pre-
vent formation of malodours.
7.3 Cleaning the Body and Control
Panel
Wipe the body of the product with soapy
water or non-corrosive mild gel detergents
as necessary, and dry with a soft cloth.
Use only a soft and damp cloth to clean the
control panel. Do not use cleaning products
that contain bleach
7.4 Cleaning the Water Intake Filters
There is a filter at the end of each water in-
take valve at the rear of the product and
also at the end of each water intake hose
where they are connected to the tap. These
filters prevent foreign substances and dirt
in the water to enter the product. Filters
should be cleaned if they are dirty.
1. Close the taps.
2. Remove the nuts of the water intake
hoses to access the filters on the water
intake valves and clean them with an ap-
propriate brush. If the filters are too
dirty, remove them from their places
with a pliers and clean in this way.
3. Take out the filters on the flat ends of
the water intake hoses together with the
gaskets and clean thoroughly under run-
ning water.
4. Replace the gaskets and filters carefully
and tighten their nuts by hand.
EN / 34
7.5 Draining Remaining Water and
Cleaning the Pump Filter
The filter system in your product prevents
solid items such as buttons, coins and fab-
ric fibres clogging the pump impeller during
draining of washing water. Thus, the water
will be drained without any problem and the
service life of the pump will extend.
If the product fails to drain water inside it,
the pump filter is clogged. Filter must be
cleaned whenever it is clogged or in every 3
months. Water must be drained off first to
clean the pump filter.
In addition, prior to transporting the product
(e.g., when moving to another house) water
should be drained completely.
NOTE:
Foreign substances left in the
pump filter may damage your
product or may cause noise prob-
lem.
If you live in areas prone to frost, re-
member to turn off the water tap,
disconnect the main hose, and
drain the water from the product
when it's not in use.
After each use, turn off the tap to
which the mains hose is connected.
In order to clean the dirty filter and drain
the water:
• Unplug the product to cut off the supply
power.
Temperature of the water inside the
product may rise up to 90 ºC. To
avoid the risk of scalding, clean the
filter after the water inside the
product is cooled down.
• Follow the below procedures in order to
drain water.
If the product has an emergency water
draining hose, in order to drain the water:
• Pull the emergency draining hose out of
its seat.
• Place the end of the hose in a large con-
tainer. Drain the water into the container
by pulling out the plug at the end of the
hose. When the container is full, close the
mouth of the hose by inserting the stop-
per. After the container is emptied, repeat
the above procedure to drain the water in
the product completely.
• When the water drain is finished, close
the end with the plug again and fix the
hose in its place.
• Unscrew the pump filter.
• Clean any residues inside the filter as
well as fibres, if any, around the pump im-
peller region.
• Replace the filter.
8 Troubleshooting
Please read the “Safety Instruc-
tions” section first!
Programmes do not start after the loading
door is closed.
• Start / Pause / Cancel button is not
pressed. >>> Press Start / Pause / Cancel
button.
• It may be difficult to close the loading
door in case of excessive loading. >>>
Reduce the amount of laundry and make
sure that the loading door is closed prop-
erly.
Programme cannot be started or selected.
• The product has switched to self-protec-
tion mode due to a supply problem (line
voltage, water pressure, etc.). >>> De-
EN / 35
pending on the product model, select an-
other program by turning the Program Se-
lection button or pressing and holding
the On/Off button for 3 seconds to can-
cel the program. Previous programme
will be cancelled. See Cancelling the Pro-
gramme [}32]
Water inside the product.
• Some water has remained in the product
due to the quality control processes in
the production. >>> This is not a failure;
water is not harmful to the product.
The product does not take water in.
• Tap is turned off. >>> Turn on the taps.
• Water inlet hose is bent. >>> Flatten the
hose.
• Water inlet filter is clogged. >>> Clean the
filter.
• Loading door is not closed. >>> Close the
door.
The product does not drain water.
• Water drain hose is clogged or twisted.
>>> Clean or flatten the hose.
• Pump filter is clogged. >>> Clean the
pump filter.
Product vibrates or makes noise.
• Product is standing unbalanced. >>> Ad-
just the stands to balance the product.
• A hard substance has entered into the
pump filter. >>> Clean the pump filter.
• Transportation safety bolts are not re-
moved. >>> Remove the transportation
safety bolts.
• Laundry quantity in the product is too
little. >>> Add more laundry to the
product.
• Excessive laundry is loaded in the
product. >>> Take out some of the laun-
dry from the product or distribute the
load by hand to balance it homogen-
eously in the product.
• Product is leaning on a rigid item. >>>
Make sure that the product is not leaning
on anything.
There is water leaking from the bottom of
the product.
• Water drain hose is clogged or twisted.
>>> Clean or flatten the hose.
• Pump filter is clogged. >>> Clean the
pump filter.
Product stopped shortly after the pro-
gramme started.
• Product has stopped temporarily due to
low voltage. >>> Product will resume run-
ning when the voltage restores to the nor-
mal level.
Product directly drains the water it takes
in.
• Draining hose is not at adequate height.
>>> Connect the water draining hose as
described in the user manual.
No water can be seen in the product during
washing.
• Water is inside the invisible part of the
product. >>> This is not a failure.
Loading door cannot be opened.
• Loading door lock is activated because
of the water level in the product. >>>
Drain the water by running the Pump or
Spin programme.
• Product is heating up the water or it is at
the spinning cycle. >>> Wait until the pro-
gramme completes.
• Loading door may be stuck because of
the pressure it is subjected to. >>> Hold
the handle and push and pull the loading
door to release and open it.
• If there is no power, loading door of the
product will not open. >>> To open the
loading door, open the pump filter cap
and pull down the emergency handle po-
sitioned at the rear side of the said cap.
See Loading Door Lock [}31]
Washing takes longer than specified in the
user manual. (*)
• Water pressure is low. >>> Product waits
until taking in adequate amount of water
to prevent poor washing quality due to
the decreased amount of water. There-
fore, the washing time extends.
EN / 36
• Voltage is low. >>> Washing time is pro-
longed to avoid poor washing results
when the supply voltage is low.
• Input temperature of water is low. >>>
Required time to heat up the water ex-
tends in cold seasons. Also, washing
time can be lengthened to avoid poor
washing results.
• Number of rinses and/or amount of rins-
ing water have increased. >>> Product in-
creases the amount of rinsing water
when good rinsing is needed and adds an
extra rinsing step if necessary.
• Excessive foam has occurred and auto-
matic foam absorption system has been
activated due to too much detergent us-
age. >>> Use recommended amount of
detergent.
Programme duration does not countdown.
(On models with display) (*)
• Timer may stop during water intake. >>>
Timer indicator will not countdown until
the product takes in adequate amount of
water. The product will wait until there is
sufficient amount of water to avoid poor
washing results due to lack of water.
Timer indicator will resume countdown
after this.
• Timer may stop during heating step. >>>
Timer indicator will not countdown until
the product reaches the selected temper-
ature.
• Timer may stop during spinning step. >>>
Automatic unbalanced load detection
system is activated due to the unbal-
anced distribution of the laundry in the
product.
Programme duration does not countdown.
(*)
• There is unbalanced load in the product.
>>> Automatic unbalanced load detection
system is activated due to the unbal-
anced distribution of the laundry in the
product.
Product does not switch to spinning step.
(*)
• There is unbalanced load in the product.
>>> Automatic unbalanced load detection
system is activated due to the unbal-
anced distribution of the laundry in the
product.
• The product will not spin if water is not
drained completely. >>> Check the filter
and the draining hose.
• Excessive foam has occurred and auto-
matic foam absorption system has been
activated due to too much detergent us-
age. >>> Use recommended amount of
detergent.
Washing performance is poor: Laundry
turns gray. (**)
• Insufficient amount of detergent has
been used over a long period of time. >>>
Use the recommended amount of deter-
gent appropriate for water hardness and
the laundry.
• Washing has been made at low temperat-
ures for a long time. >>> Select the
proper temperature for the laundry to be
washed.
• Insufficient amount of detergent is used
with hard water. >>> Using insufficient
amount of detergent with hard water
causes the soil to stick on the cloth and
this turns the cloth into gray in time. It is
difficult to eliminate graying once it hap-
pens. Use the recommended amount of
detergent appropriate for water hardness
and the laundry.
• Excessive amount of detergent is used.
>>> Use the recommended amount of de-
tergent appropriate for water hardness
and the laundry.
Washing performance is poor: Stains per-
sist or the laundry is not whitened. (**)
• Insufficient amount of detergent is used.
>>> Use the recommended amount of de-
tergent appropriate for water hardness
and the laundry.
EN / 37
• Excessive laundry is loaded in. >>> Do
not overload the product. Load with
amounts recommended in the "Pro-
gramme and consumption table".
• Wrong programme and temperature were
selected. >>> Select the proper pro-
gramme and temperature for the laundry
to be washed.
• Wrong type of detergent is used. >>> Use
original detergent appropriate for the
product.
• Excessive amount of detergent is used.
>>> Put the detergent in the correct com-
partment. Do not mix the bleaching agent
and the detergent with each other.
Washing performance is poor: Oily stains
appeared on the laundry. (**)
• Regular drum cleaning is not applied. >>>
Clean the drum regularly. For this proced-
ure, see Cleaning the Loading Door and
the Drum [}33]
Washing performance is poor: Clothes
smell unpleasantly. (**)
• Odours and bacteria layers are formed on
the drum as a result of continuous wash-
ing at lower temperatures and/or in short
programmes. >>> Leave the detergent
drawer as well as the loading door of the
product ajar after each washing. Thus, a
humid environment favourable for bac-
teria cannot occur in the product.
Colour of the clothes faded. (**)
• Excessive laundry was loaded in. >>> Do
not load the product in excess.
• Detergent in use is damp. >>> Keep deter-
gents closed in an environment free of
humidity and do not expose them to ex-
cessive temperatures.
• A higher temperature was selected. >>>
Select the proper programme and tem-
perature according to the type and soiling
degree of the laundry.
The product does not rinse well.
• The amount, brand and storage condi-
tions of the detergent used are inappro-
priate. >>> Use a detergent appropriate
for the product and your laundry. Keep
detergents closed in an environment free
of humidity and do not expose them to
excessive temperatures.
• Detergent was put in the wrong compart-
ment. >>> If detergent is put in the pre-
wash compartment although prewash
cycle is not selected, the product can
take this detergent during rinsing or
softener step. Put the detergent in the
correct compartment.
• Pump filter is clogged. >>> Check the fil-
ter.
• Draining hose is folded. >>> Check the
drain hose.
Laundry became stiff after washing. (**)
• Insufficient amount of detergent is used.
>>> Using insufficient amount of deter-
gent for the water hardness can cause
the laundry to become stiff in time. Use
appropriate amount of detergent accord-
ing to the water hardness.
• Detergent was put in the wrong compart-
ment. >>> If detergent is put in the pre-
wash compartment although prewash
cycle is not selected, the product can
take this detergent during rinsing or
softener step. Put the detergent in the
correct compartment.
• Detergent was mixed with the softener.
>>> Do not mix the softener with deter-
gent. Wash and clean the drawer with hot
water.
Laundry does not smell like the softener.
(**)
• Detergent was put in the wrong compart-
ment. >>> If detergent is put in the pre-
wash compartment although prewash
cycle is not selected product, the can
take this detergent during rinsing or
softener step. Wash and clean the drawer
with hot water. Put the detergent in the
correct compartment.
• Detergent was mixed with the softener.
>>> Do not mix the softener with deter-
gent. Wash and clean the drawer with hot
water.
EN / 38
Detergent residue in the detergent drawer.
(**)
• Detergent was put in wet drawer. >>> Dry
the detergent drawer before putting in de-
tergent.
• Detergent has gotten damp. >>> Keep de-
tergents closed in an environment free of
humidity and do not expose them to ex-
cessive temperatures.
• Water pressure is low. >>> Check the wa-
ter pressure.
• The detergent in the main wash compart-
ment got wet while taking in the prewash
water. Holes of the detergent compart-
ment are blocked. >>> Check the holes
and clean if they are clogged.
• There is a problem with the detergent
drawer valves. >>> Call the Authorised
Service Agent.
• Detergent was mixed with the softener.
>>> Do not mix the softener with deter-
gent. Wash and clean the drawer with hot
water.
• Regular drum cleaning is not applied. >>>
Clean the drum regularly. For this proced-
ure, see Cleaning the Loading Door and
the Drum [}33]
Too much foam forms inside the product.
(**)
• Improper detergents for the product is
used. >>> Use detergents appropriate for
the product.
• Excessive amount of detergent is used.
>>> Use only sufficient amount of deter-
gent.
• Detergent was stored under improper
conditions. >>> Store detergent in a
closed and dry location. Do not store in
excessively hot places.
• Some meshed laundry such as tulle may
foam too much because of their texture.
>>> Use smaller amounts of detergent for
this type of item.
• Detergent was put in the wrong compart-
ment. >>> Make sure you place the de-
tergent in the appropriate compartment.
• Softener is being taken early by the
product. >>> There may be problem in the
valves or in the detergent drawer. Call the
Authorised Service Agent.
Foam is overflowing from the detergent
drawer.
• Too much detergent is used. >>> Mix 1
tablespoonful softener and ½ l water and
pour into the main wash compartment of
the detergent drawer. >>> Put detergent
into the product suitable for the pro-
grammes and maximum loads indicated
in the “Programme and consumption
table”. When you use additional chemic-
als (stain removers, bleaches and etc.),
reduce the amount of detergent.
Laundry remains wet at the end of the pro-
gramme. (*)
• Excessive foam has occurred and auto-
matic foam absorption system has been
activated due to too much detergent us-
age. >>> Use recommended amount of
detergent.
(*) The product does not switch to spinning
step when the laundry is not evenly distrib-
uted in the drum to prevent any damage to
the product and to its surrounding environ-
ment. Laundry should be rearranged and re-
spun.
(**) Regular drum cleaning is not applied.
Clean the drum regularly. See Cleaning the
Loading Door and the Drum [}33]
If you cannot eliminate the problem
although you follow the instructions
in this section, consult your dealer
or the Authorised Service Agent.
Never try to repair a nonfunctional
product yourself.
9 DISCLAIMER
Some (simple) failures can be adequately
handled by the end-user without any safety
issue or unsafe use arising, provided that
they are carried out within the limits and in
accordance with the following instructions
(see the “Self-Repair” section).
EN / 39
Therefore, unless otherwise authorized in
the “Self-Repair” section below, repairs
shall be addressed to registered profes-
sional repairers in order to avoid safety is-
sues. A registered professional repairer is a
professional repairer that has been granted
access to the instructions and spare parts
list of this product by the manufacturer ac-
cording to the methods described in legis-
lative acts pursuant to Directive 2009/125/
EC.
However, only the service agent (i.e. au-
thorized professional repairers) that you
can reach through the phone number given
in the user manual/warranty card or
through your authorized dealer may
provide service under the guarantee terms.
Therefore, please be advised that repairs
by professional repairers (who are not au-
thorized by Blomberg ) shall void the guar-
antee.
Self-Repair
Self-repair can be done by the end-user
with regard exclusively to the following
spare parts: door, door hinge and seals,
other seals, door locking assembly and
plastic peripherals such as detergent dis-
pensers (an updated list is also available in
support.blombergappliances.com as of 1st
of March 2021)
Moreover, to ensure product safety and to
prevent risk of serious injury, the mentioned
self-repair shall be done following the in-
structions in the user manual for self-repair
or which are available in support.blomber-
gappliances.com For your safety, unplug
the product before attempting any self-re-
pair.
Repair and repair attempts by end-users for
parts not included in such list and/or not
following the instructions in the user manu-
als for self-repair or which are available in
support.blombergappliances.com , might
give raise to safety issues not attributable
to support.blombergappliances.com , and
will void the warranty of the product.
Therefore, it is highly recommended that
end-users refrain from the attempt to carry
out repairs falling outside the mentioned
list of spare parts, contacting in such cases
authorized professional repairers or re-
gistered professional repairers. On the con-
trary, such attempts by end-users may
cause safety issues and damage the
product and subsequently cause fire, flood,
electrocution and serious personal injury to
occur.
By way of example, but not limited to, the
following repairs must be addressed to au-
thorized professional repairers or re-
gistered professional repairers: motor,
pump assembly, main board, motor board,
display board, heaters etc.
The manufacturer/seller cannot be held li-
able in any case where end-users do not
comply with the above
The spare part availability of the washing
machine or washer-dryer that you pur-
chased is 10 years. During this period, ori-
ginal spare parts will be available to oper-
ate the washing machine or washer-dryer
properly.
EN / 40
10Built-in Installation
T20
Ø 4 x 16mm
M 5 x 10mm
x8 x2x6
a b c d e
x2 x2
580 mm
550 mm
595 mm
600 mm
819 mm
820 mm
1
165 mm
12.5 mm
55 mm
EN / 41
2
3
EN / 42
172
338
36
190
338
52
536
21
26
590 / 595
4
Ø
35
12
[mm]
L
26
EN / 43
4
190
338
36
172
338
52
536
21
26
590 / 595
Ø
35
12
R
26
[mm]
EN / 44
5
Ø35
12
16-22
Ø2
[mm]
12
Ø2
36
[mm]
EN / 45
6
EN / 46
7
±2mm
±2mm
EN / 47
BLOMBERG UK AND IRELAND STANDARD MANUFACTURER GUARAN-
TEE TERMS AND CONDITIONS
Your new Blomberg product is guaranteed against faulty materials, defective components
or manufacturing defects.
The standard guarantee starts from the date of original purchase of the product and lasts for a period of thirty six
(36) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing.
If you have any questions about the guarantee on your product (including how long it is
valid), please contact your retailer or our contact centre on 0333 207 9870 (UK and North-
ern Ireland) or 01 691 0160 (Republic of Ireland)
This guarantee does not in any way diminish or affect your statutory rights in connection
with the product. This guarantee is in addition to your statutory rights as a consumer. If
you have any questions about these rights, please contact the retailer from which you pur-
chased the product. In certain circumstances, it is possible that your statutory rights may
offer additional or higher levels of protection than those offered under the terms of this
guarantee.
What is covered by this guarantee?
• Repairs to the product required as a result of faulty materials, defective components or
manufacturing defects.
• Functional replacement parts to repair a product.
• The costs of a Blomberg Approved Engineer to carry out the repair.
What is not covered?
• Transit and delivery damage.
• Cabinet or appearance parts, including but not limited to control knobs, flaps and
handles.
• Accessories and/or consumable items including but not limited to ice trays, scrapers,
cutlery baskets, filters and light bulbs.
• Repairs necessary as a direct or indirect result of:
– Accidental damage, misuse or abuse of a product.
– An attempted repair of a product by anyone other than a Blomberg Approved Engineer
(the “Engineer”).
– Installation or use of a product where such installation or use fails to meet the re-
quirements contained in this guarantee or the User Instructions Booklet.
• Repairs to a product operated at any time on commercial or non-residential household
premises (unless we have previously agreed to the installation environment).
This guarantee is limited to the cost of repairing the product. To the extent permitted by
law, the Manufacturer does not accept and will not be held liable for any financial loss in-
curred in connection with the failure of any product to operate in accordance with the ex-
pected standards. Such financial loss includes but is not limited to loss arising from:
• Time taken off work.
• Damaged food, clothing or other items.
• Meals taken at restaurants or from takeaways.
• General compensation for inconvenience.
Important Notes
1. Your product is designed and built for domestic household use only.
EN / 48
2. The guarantee will automatically be void if the product is installed or is used in com-
mercial or non-residential domestic household premises, unless we have previously
agreed to the installation environment.
3. The product must be correctly installed, located and operated in accordance with the
instructions contained in the User Instructions Booklet provided with your product.
4. Professional installation by a qualified Electrical Domestic Appliance Installer is re-
commended for all Washing Machines, Dishwashers and Electric Cookers (as incorrect
installation may result in you having to pay for the cost of repairing the product).
5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland
for Republic of Ireland) registered gas installer.
6. This guarantee is given in respect of products purchased and used within the United
Kingdom and the Republic of Ireland.
7. This guarantee is effective from the initial date of purchase of a new product from an
authorised retailer and will be void if the product is resold.
8. This guarantee does not apply to graded sales (where the product is purchased as a
“second”).
9. Possession of a copy of these terms and conditions does not necessarily mean that a
product has the benefit of this guarantee. If you have any questions, please call our
Call Centre on the number set out above.
10. The Manufacturer reserves the right to terminate the guarantee if its staff or represent-
atives are subjected to physical or verbal abuse in the course of carrying out their du-
ties.
11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable
basis only.
Does Blomberg offer replacements?
This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion,
replace your product with a new product instead of carrying out a repair. Where a replace-
ment is offered, this would normally be an identical model but when this is not possible, a
model of similar specification will be provided. The Manufacturer will cover the costs and
arrange for the delivery of the new product and for the return of the old product. Any costs
related to disconnecting the faulty product and installing the replacement product will not
be borne by the Manufacturer unless previously agreed to in writing. The original guarantee
will continue to apply to the replacement product; the new product will not come with a
new guarantee.
When will the repair take place?
Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside these
hours may be possible at the sole discretion of the Manufacturer but cannot be guaran-
teed. Whilst our Engineers will endeavour to minimize inconvenience and to meet requests
for specific timed appointments, this cannot be guaranteed. We will not be liable for delays
or if it is unable to carry out a repair because a convenient appointment cannot be ar-
ranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to the Engineer that your product is covered by
this guarantee with a proof of purchase. The Manufacturer reserves the right to charge for
the reasonable cost of any service call if:
• You cannot provide evidence that your product is covered by this guarantee.
• Where a service call has been made and the engineer finds that there is no fault with
your product.
EN / 49
• That your product has not been installed or operated in accordance with the User In-
structions Booklet.
• That the fault was caused by something other than faulty materials, defective compon-
ents or manufacturing defects.
• For missed appointments.
Payment of these costs are due immediately upon the Engineer providing you with an in-
voice. The Manufacturer reserves the right to terminate the guarantee if you fail to pay the
costs for the service call in a timely manner.
If you are a resident of the United Kingdom, this guarantee will be governed by English law
and subject to the English Courts, save where you live in another part of the United King-
dom, in which case the law and courts of that location will apply.
If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law
and the Irish courts will have jurisdiction.
This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hert-
fordshire. WD18 8QU. Beko plc is registered in England and Wales with company registra-
tion number 02415578.
BLOMBERG UK AND IRELAND PROSMART INVERTER MOTOR GUARANTEE TERMS AND
CONDITIONS
This 10 year guarantee relates to Blomberg products that feature the Optima Inverter Mo-
tor.
The Optima Motor guarantee terms and conditions are in addition to our Standard guaran-
tee terms and conditions detailed in the previous section.
In order to activate the 10 year guarantee you MUST register the appliance within 90 days of the original purchase
date. You can register by first visiting blomberguk.com/register and by following the online instructions.
All Blomberg appliances come with a 3 year parts and labour guarantee as standard. When
you register your appliance for the Optima Inverter Motor 10 year guarantee, you are also
registering your appliance for the standard 3 year parts and labour guarantee.
Blomberg built-in or integrated products purchased from Euronics agents come with a 3
year parts and labour guarantee which is extended to 5 years, free of charge, upon registra-
tion of the appliance. When you register your appliance for this additional 2 years, you will
automatically activate the Optima Inverter Motor 10 year guarantee. You do not need to re-
gister twice. To make a claim against your Blomberg Optima Inverter Motor Guarantee (the
“Guarantee”), all customer and product details must be registered with Beko plc using the
procedure outlined below.
1. This extra 7 years or 5 years (for built-in appliances from Euronics agents) Guarantee
is only effective after the expiration of the standard manufacturer’s guarantee.
2. It is only valid for the Optima Inverter motors of selected washing machines, washer-
dryers, tumble dryers and dishwashers. It does not cover any labour charge or any
other components of the product. In addition, it is only valid for one replacement of the
Optima motor during the extra 9-year (for free standing appliances) or 8 year (for built-
in appliances) guarantee period.
3. To activate your guarantee, you MUST register your appliance within 90 days of the ori-
ginal purchase date, by visiting blomberguk.com/register.
4. Customers will receive a unique reference code as proof of guarantee validation by
email or post, which must be quoted at the time of a claim being made.
5. Any repair/replacement of the Optima Inverter motor must only be carried out by an
authorised Blomberg Service Agent (the “Service Agent”).
EN / 50
6. Labour for the repair/replacement of the Optima Inverter motor is not included in this
guarantee and is chargeable directly by the Service Agent.
7. Any additional components fitted to the product at any time will not be covered by this
guarantee and will be chargeable directly by the Service Agent.
8. The guarantee is not transferable and cannot be exchanged for cash.
9. There are no alternative or additional offers to this Guarantee.
10. The guarantee is exclusive of the manufacturer’s standard guarantee.
11. The Terms and Conditions shown above are in addition to the standard terms and con-
ditions of your product guarantee. Please read and refer to such Terms and Conditions
when making any claim.
12. We may use the information you provide for marketing purposes and to analyse your
purchasing preferences. We may keep your information for a reasonable period for
these purposes in accordance with the applicable Data Protection Laws and General
Data Protection Regulations (GDPR). You can opt into this service during the registra-
tion process. Further details are available at http://www.blomberguk.com/cookie-and-
privacy.
13. These Terms and Conditions are governed by the laws of England and Wales; manu-
facturer: Beko plc, Beko House, 1 Greenhill Crescent, Watford WD18 8QU. Company
Registration Number: 02415578.
HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE
Please keep your purchase receipt or other proof of purchase details in a safe place; you
will need to have this documentation available should the product require attention under
guarantee.
Please take a few moments to complete the details below, as you will need this information when you call us, or to
use our online services. When you call us you may be required to input your serial number into your telephone
keypad. For help please visit Blomberguk.com/support/model-finder
• The product model number is printed on the Operating Instruction Booklet / User guide
• The product model and serial number is printed on the Rating Label affixed to the appli-
ance.
• The Retailer (Purchased from) and Date of purchase will be printed on your purchase re-
ceipt or other proof of purchase paperwork
Recording of these details alone will not count as proof of purchase. A valid proof of pur-
chase is required for requesting service under guarantee.
Model number Serial number Purchased from Date of purchase
For service under guarantee or for product advice please call our Contact centre
Before requesting service please check the troubleshooting guide in the Operating Instruc-
tions booklet, as a charge may be levied where no fault is found, and even though your
product may still be under guarantee.
After arranging service the area around the product must be easily accessible to the Engin-
eer, without the need for cabinets or furniture to be removed or moved.
It is your responsibility to ensure our Engineers have a clean and safe environment to carry
out any repairs.
Please have your Model number and Serial number available when you call us, as you may be required to input your
serial number into your telephone keypad during your call.
EN / 51
UK Mainland & Northern Ireland:
0333 207 9870
Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers
01 or 02, and are charged at the basic rate. Calls from landlines and mobiles are included
in free call packages but please check with your telephone service provider for exact call
charges.
Republic of Ireland:
01 691 0160
Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions contained
within the extended guarantee agreement document, otherwise please call us using the ap-
propriate number above, where service can be obtained at a charge.
Should you experience any difficulty in obtaining service please call us on 0333 207 9870
or 01 691 0160
Contact us though our website
Send us a secure message through our online contact us form. Please visit our website,
click Contact Us and choose a product support topic from the list of options. Complete the
required details and click send message.
Product registrations
For UK and Republic of Ireland product registrations please visit blomberguk.com/register.
EN / 52
