User Manual
Products:
WTM2500AA
WTM2500WA
WTM2500BA
2 www.westinghouse.com
CONTENTS
HAPPY TO HELP
Thank you for choosing Westinghouse. We have designed this product to make your life
simpler and deliver impeccable performance for many years. Please spend a few minutes
reading this document to get the best from your new Westinghouse appliance.
Visit our website to:
Get usage advice or service information:
www.westinghouse.com.au
Register your product for better service:
register.westinghouse.com.au
Buy Accessories, Consumables and Original spare parts for your appliance:
shop.westinghouse.com.au
CUSTOMER CARE AND SERVICE
Always use original spare parts.
When contacting our Authorised Service Centre, ensure that you have the following
data available: Model, PNC, Serial Number.
The information can be found on the rating plate which is located inside the product.
Warning / Caution-Safety information.
General information and tips.
Environmental information.
Subject to change without notice.
1. SAFETY INFORMATION ..................................................................................................................... 3
2. DESCRIPTION OF THE APPLIANCE
.............................................................................................. 5
3. TEMPERATURE CONTROL
............................................................................................................... 6
4. INSTALLING YOUR NEW APPLIANCE
......................................................................................... 7
5. USING YOUR REFRIGERATOR
....................................................................................................... 10
6. CLEANING YOUR REFRIGERATOR
............................................................................................... 12
7. FOOD STORAGE GUIDE
................................................................................................................... 13
8. TROUBLESHOOTING
........................................................................................................................ 14
9. NOISES
.................................................................................................................................................. 18
3
EN
1. SAFETY INFORMATION
Note: You must read these warnings carefully before
installing or using the refrigerator.
If you need assistance, contact your customer care
center. The manufacturer will not accept liability,
should these instructions or any other safety
instructions incorporated in this book be ignored.
WARNING
•
It is essential the electric outlet is properly
earthed to ground. Consult a qualified
electrician if you are unsure.
•
Do not use electrical appliances inside the
food storage compartments of the
appliance, unless they are of the type
recommended by the manufacturer.
•
Unplug the refrigerator before cleaning or
moving it to avoid electric shock.
•
Never unplug the refrigerator by pulling the
electrical cord as this may damage it. Grip
the plug firmly and pull straight out.
•
If the power cord is damaged, it must be
replaced by the manufacturer, its service
agent or similarly qualified persons in order
to avoid a hazard.
•
Don’t use a steam cleaner. If live components
come into contact with condensing steam, they
may short-circuit or cause an electric shock.
•
Do not store explosive substances such as
aerosol cans with a flammable propellant
this appliance. If pressurized aerosol
containers bear the word ‘flammable’ and/or
a small flame symbol, do not store them
inside any refrigerator or freezer. If you do so
you may cause an explosion.
•
Do not damage the refrigerant circuit.
•
This appliance contains insulation formed
with flammable blowing gases. Avoid safety
hazards by carefully disposing of this
appliance.
•
If you wish to discard this refrigerator, please
contact your local authorities and ask for the
correct method of disposal.
•
When you dispose of your old refrigerators
and freezers, remove any doors. Children
•
When positioning the appliance, ensure the
supply cord is not trapped or damaged.
•
Do not locate multiple portable socket-
outlets or portable power supplies at the rear
of the appliance.
WARNING
R600a refrigerant warning
This appliance contains flammable
R600a refrigerant. Avoid safety
hazards by carefully installing,
handling, servicing and disposing
of this appliance.
•
Ensure that the tubing of the refrigerant
circuit is not damaged during transportation
and installation.
•
Leaking refrigerant may cause eye injuries or
ignite.
•
The room for installing appliance must be
at least 1m
3
per 8g of refrigerant. The amount
of refrigerant in the appliance can be found
on the rating plate inside the appliance.
•
If you are unsure of the refrigerant check the
rating plate inside the refrigerator
compartment.
•
It is hazardous for anyone other than an
Authorized Service Person to service this
appliance. In Queensland Australia the
Authorization Service Person MUST hold
a Gas Work Authorization for hydrocarbon
refrigerants to carry out servicing or repairs
which involve the removal of covers.
•
Keep ventilation openings in the appliance
enclosure or in the built-in structure, clear of
obstruction.
•
•
•
Do not use mechanical devices or other
means to accelerate the defrosting process,
other than those recommended by the
manufacturer.
WARNING
Stable Footing
When your refrigerator is in place, you
need to stabilize it. Lift the front of the
stability foot and make small quarter
turns to each foot until it is in firm contact
with the floor. If you intend to move the
refrigerator, remember to wind up each
foot so that you can move it freely. Repeat
the process of the foot adjustment once
you have settled on the new location of the
refrigerator.
The appliance is not to be used by persons
(including children) with reduced physical, sensory
or mental capabilities, or lack of experience and
knowledge,unless they have been given supervision
or instruction.
Children being supervised is not allowed to play
with the appliance.
4 www.westinghouse.com
GENERAL WARNINGS
Read the following carefully to avoid damage
or injury. It is important to use your refrigerator
safely. Check these safety points before using your
refrigerator.
•
The appliance must be plugged into its own
dedicated electrical outlet.
•
The plug must be accessible when the
refrigerator is in position.
•
It is essential the power point is properly
earthed to ground. Consult a qualified
electrician if you are unsure.
•
Don’t use extension cords or adapter plugs with
this refrigerator.
•
If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent or similarly qualified persons in order to
avoid a hazard.
•
Unplug the appliance before cleaning and
before changing the light bulb(when fitted) to
avoid electric shock.
•
Never unplug the refrigerator by pulling the
electrical cord as this may damage it. Grip the
plug firmly and pull straight out.
•
Choose a location for your refrigerator that isn’t
too cold. The ambient room temperature should
be above 10°C.
•
Stand your refrigerator in a dry place avoid areas
of high moisture or humidity.
•
Don’t put the refrigerator in frosty or
unprotected areas like a garage or on the
verandah.
•
Don’t plug your refrigerator into a timer fitted to
the powerpoint.
•
Do not put the refrigerator in direct sunlight,
near stoves, fires or heaters.
•
Do not put the refrigerator on an uneven
surface.
•
Do not store flammable materials on or
under the appliance, e.g. aerosols.
•
Do not store explosive substances such as
aerosol cans with a flammable propellant in this
appliance.
•
Never store fizzy drinks in the freezer
compartment.
•
Never try to repair the refrigerator yourself,
only use a qualified or authorized service
person for repairs.
•
Never use electric heaters or dryers to defrost
the freezer because you can receive an electric
shock.
•
When transporting and installing the refrigerator,
care should be taken to ensure that no parts of
the refrigerating circuit are damaged.
•
Keep ventilation openings in the appliance
enclosure or in the built-in structure clear of
obstruction.
•
When installed correctly, your refrigerator
should:
– Have adequate space at the back and sides
for air circulation.
– Be vertically aligned to the surrounding
cupboards.
– Have doors that will self-close from
a partially open position.
NOTE: You must read these warnings carefully
before installing or using the refrigerator. If you
need assistance, contact your Customer Care
Department. The manufacturer will not accept
liability, should these instructions or any other safety
instructions incorporated in this book be ignored.
Environmental information.
This appliance is intended to be used in
household and similar applications such as,
•
The kitchen areas in shops, offices and
other working enviroments;
•
Farm house and by clients in hotels,
motels and other residential type
enviroments;
•
Bed and breakfast type environments;
•
Catering and similar non-retail
applications;
Side View
Stabilising foot
wound down
WTM2500AA WTM2500WA WTM2500BA
6 www.westinghouse.com
3. TEMPERATURE CONTROL
Please refer to the below section
for information on adjusting refrigerator and
freezer temperature.
IMPORTANT
When you set a temperature, you set
an average temperature for the whole
refrigerator cabinet.
Checking the softness of ice cream is
a good indication that your freezer is
the right temperature, while checking
the temperature of water kept in
the refrigerator is a good way of
checking the temperature of the food
compartment.
Temperatures inside each compartment
may vary, depending on how much
food you store and where you place it.
High or low room temperature may also
affect the actual temperature inside the
refrigerator.
When you change the temperature
settings, make small adjustments and
wait 24 hours before assessing whether
you need to make any further changes.
Freezer temperature adjustment
1.Select the freezer control.
2.Turn the knob near to MAX to set Colder
3.Turn the Knob near to Min to set Less Cold
Default setting
For all models
Refrigerator temperature adjustment
1.Select the refrigerator control.
2.Turn the knob near to MAX to set Colder
3.Turn the Knob near to Min to set Less Cold
Default setting
IMPORTANT
Setting the freezer temperature to
the max is not recommended for
very hot climate condition as this will
limit the cooling capacity to fresh
food compartment. Suggest setting
at mid or a little warmer than mid.In a
very cold climate,the freezer
compartment suggests setting at mid.
7EN
• When positioned in a corner area, spacing a
minimum of Xmm (Distance depends on the
model as per the table above)on the hinge
side will allow the doors to open enough to
enable the removal of bins and shelves.
Your refrigerator uses energy efficient
components that may produce different noises
(Refer “Noises” page for examples) to your old
refrigerator. Occasionally a gurgling sound
of refrigerator flowing or the sound of parts
expanding and contracting can be heard.
These noises are quite normal.
LOCATING THE REFRIGERATOR
Installing your refrigerator
1. Roll the refrigerator into place.
The rollers are designed for forward or
backward movement only. They are not
castors. Moving the refrigerator sideways
may damage your floor and the rollers.
Before moving your refrigerator ensure
height adjusting nut and the stability foot
are fully wound up off the floor.
2. Wind the large height adjusting nut under
door hinge down until the refrigerator is
tilted back by 10mm (see diagram).
Height adjusting nut
Fixed rear rollers
10-15mm
4. INSTALLING YOUR NEW APPLIANCE
Unpacking
ENVIRONMENT
Most of the packing materials are
recyclable. Please dispose of those
materials through your local
recycling depot or by placing them in
appropriate collection containers.
Important – check for any damages or marks.
If you find the refrigerator is damaged or
marked, you must report it within 7 days should
you wish to claim for damage/ marks under the
manufacturers warranty. This does not affect
your statutory rights.
Clean the refrigerator thoroughly according to
instruction, and wipe away any dust that has
accumulated during shipping.
Check that the floor is level. If it is not then
adjust the provided leveling leg so product is
level and stable.
We recommend that you let your refrigerator
run for two to three hours before you put any
food in it. This will allow you to check that it is
operating properly
and that enough cool air is
going t
o the freezer.
Clearance around your refrigerator:
• Allow a minimum of 50mm clearance on
both sides of the refrigerator.
• Allow 50mm clearance at the back of the
refrigerator.
• Allow a minimum of 50mm clearance above
the hinge cover.
50mm
50mm
DOOR
50mm
CABINET
airspace
Recommended
370mm
50 mm
8 www.westinghouse.com
3. Wind the large height adjusting nut on the
handle side down until the refrigerator is
level and stable. If you have difficulty
winding the nut or height adjusting foot
down, have someone tilt the refrigerator
back so you have better access.
stability foot
wound up
4. Check the alignment of the refrigerator to
the surrounding cupboards to see if it is
level. You can adjust the level as detailed in
step 2 and 3.
aligned to
cupboards
ie. even gap
top of refrigerator is
level ie. horizontal
adjust front feet for
uneveness of floor
eg. wind this foot
down or up
5. If you find your refrigerator rocks from
corner to corner, it means your floor is
uneven. Find a piece of plastic or
hardboard etc. and pack it firmly under the
roller.
6. You may now need to fine-tune the
installation by repeating steps 3, 4 and 5.
7. Before you put any food in your refrigerator,
it’s recommended you leave it on for 2 or 3
hours to check it is running properly.
right (as delivered), to left.
Tools you will need:
1. 8mm
socket driver
2.
Cross-shaped screwdriver
3. Putty knife or thin-blade screwdriver
4. Spanner
Before you start, lay the refrigerator on it's
back in order to gain access to the base,
you should rest it on soft foam packaging or
similar material to avoid any damage.
1. Open the upper and lower doors(5,8) ,
remove all f
ittings from inside of the
appliance , put them in a safe place.
2. Remove the top hinge cap (1).
3. Remove the three screws (2) with socket
driver or screwdriver and then remove
t
he top hinge(3)
4.
Carefully lift the upper door(5) and place
it on a padded surface to prevent scratching.
5.
Remove the middle hinge by removing the
two screws(17)
6.
Carefully lift the lower door (8) and place
it on a padded surface to prevent scratching.
7.
Move the plastic cover (4) on top of upper
and lower door from left side to right side to
cover the holes
8.
Remove the lower hinge (14) on the right bottom
of the product by removing the 3 screws(13)
and the right leveling feet (12).
Unscrew and remove the bottom hinge
pin, turn the hinge over and screw the
pin with a spanner
10.
9.
Remove the left screw-type leveling feet
(11) and exchange the install position of
the left feet(11) and right components
(hingeand feet)(14 ,12).
11. Find the left auto-closer of bottom door in
accessary bag (10) , assembly it on left
bottom of lower
door , and then put the
lower door back on the right position.
12. Move the middle hinge hole cover from
left side to right side , reverse the middle
hinge 180°,transfer it to the left side. Make
the middle hinge pin in the upper hole of
the lower door, then tight the screws ,
keep the washers in
the original po
sition.
EN 9
REVERSING THE DOORS
The door hinge can be changed from
13.
Find the left auto-closer of upper door
in accessary bag (15)
and then assembly
it on the left bottom of upper door.
14.
Place the upper door back on. Ensure
the door is aligned horizontally and
vertically so that the gaskets are closed
on all sides before finally tightening the
top hinge.
15.
Inert the top hinge and screw it,then
assembly the upper hinge cap.
Secure the upper hinge(3)previously
removed in step 3 on the left side of
the product .Then assembly the hinge
cover which is removed in step 2.
16.
Turn the appliance upright again.
17.
Open the d
18.
It needs to sit upright for four hours before
the refrigerator is powered on.
oors and place all fittings back
.
1 2 3 4 5
8
9
7
10
11
12
13
14
15
16
17
18
19
7
5. USING YOUR REFRIGERATOR
Refrigerators work by transferring heat from the
food inside to the outside air. This operation
makes the back and sides of the refrigerator
feel warm or even hot particularly at start-up
and on warm days – this is normal.
Avoid placing food against the air vents
in the refrigerator as it affects efficient
circulation. If the door is opened frequently,
a light frosting will occasionally occur on
the freezer’s interior. This is normal and will
clear after a few days. If the freezer door is
accidentally kept open, a heavy frost will coat
the inside walls and should be removed.
Your new refrigerator uses a high-speed
compressor, along with other energy-efficient
components, which may make unusual sounds
and be more noticeable at night and quieter
times. These sounds simply indicate your
refrigerator is working how it should. They
include:
• Compressor running noises; modern high-
efficiency compressor run much faster than
older models.
• Air movement noise from the small fan
motor;
• A gurgling sound, similar to water boiling;
• A popping noise, heard during automatic
defrosting; and
• A clicking noise, prior to compressor
start-up. Further details can be found in
the Troubleshooting Guide.
IMPORTANT
For top mount refrigerators (where
the freezer is on top of the fresh food
compartment).
• Don’t place food forward of the ribs
on the freezer floor, as it will obstruct
the door from closing.
Rib
USING AND REMOVING FEATURES
Glass shelves
To remove the shelves, gently push the rear side
upward and then pull forward until the shelf
comes clear of the shelf guides.
To return the shelf, make sure there is nothing
behind that may obstruct movement. Gently
push the shelf, into the cabinet and back into
position.
CAUTION
To avoid personal injury or property
damage, handle tempered glass
shelves carefully. Shelves may break
suddenly if nicked, scratched, or
exposed to sudden temperature
change. Allow the glass shelves to
stabilize to room temperature before
cleaning. Do not wash in dishwasher.
Crisper Drawer
Crisper drawer is designed for storing fruits,
vegetables, and other fresh produce.
• To empty food from the crisper. On some
models it will be necessary to remove the
bottle storage bins.
• Remove the crisper by pulling forward, then
up and forward again.
10 www.westinghouse.com
EN 11
Door storage bins
Both the refrigerator and freezer have door
storage bins.
You can adjust the refrigerator bins to meet
different storage needs. All the door bins are
completely removable for cleaning. If you want
to remove or adjust a bin, lift and unlock from
lugs to remove. To replace, lift up and push bin
down until the support lugs lock it in place.
Twist & Serve Ice Bin
1. Prior the first use clean the ice tray.
2. Fill the water up to max level of the ice tray.
Water
3. Put the ice tray in place.
4. Rotate ice twist clockwise to release the ice
from ice tray.
WARNING
LED lighting
Your appliance is fitted with long life
LED lighting. In the unlikely event the
sthgil DEL eht neht ,liaf dluohs sthgil DEL
should be serviced by the service
agent, to avoid a safety hazard. Refer
to the warranty page for contact
details.
WARNING
Ice-maker
Fill with potable water only.
Chill Box Usage Guide
The chill box is designed to store food like fresh
or cooked meat and cheese for short time.
Please note: It is not recommended to store
fresh vegetables or fruits in the chill box, as the
internal temperature may occasionally drop
below 0°C, which could freeze them.
12 www.westinghouse.com
6. CLEANING YOUR REFRIGERATOR
WARNING
BEFORE CLEANING: Turn the
refrigerator off at the power point and
unplug the cord to prevent any chance
of electrocuting yourself.
Doors and exterior (Silver and Black):
You should only clean the doors with lukewarm
soapy water and a soft cloth.
CAUTION
Never use stainless steel cleaners,
abrasive pads or other cleaners that
will scratch the surface. Damage to the
appliance after delivery is not covered
by your warranty.
Interior
Clean the inside of your refrigerator regularly
with a soft cloth, unscented mild soap and
lukewarm water. Thoroughly dry all surfaces
and removable parts and avoid getting water
on the controls. Replace removable parts, plug
power cord in and switch the power on before
returning the food.
Door seals
Always keep door seals clean by washing them
with a mild detergent and warm water, followed
by a thorough drying.
Sticky food and drink can cause seals to stick
to the cabinet and tear when you open the
door.
CAUTION
Never use hot water, solvents,
commercial kitchen cleaners, aerosol
cleaners, metal polishes, caustic or
abrasive cleaners, or scourers to clean
your refrigerator. Many commercially
available cleaning products and
detergents contain solvents that will
damage your refrigerator. Use only a
soft cloth with an unscented mild soap
and lukewarm water.
Switching off your refrigerator
If you switch off your refrigerator for an
extended period, follow these steps to reduce
the chances of mould:
1. Remove all food.
2. Remove the power plug from the power
point.
3. Thoroughly clean and dry the Interior.
4. Ensure that all the doors are w
edged open
slightly for air circulation.
EN 13
7. FOOD STORAGE GUIDE
IMPORTANT
Please note, use this information as a guide only, actual storage times will vary depending
on how you use your refrigerator, climatic conditions and the freshness of the food.
Category Product
Recommended storage times for
fresh foods*
Storage tips
Refrigerator Freezer
Meat Sausages and
Mince
1-2 Days 2-3 Months Keep cold meat at the back of the
refrigerator where it is coldest.
Plastic can cause meat to sweat if stored in
refrigerator for more than a day.
Roast can take up to 48 hours to defrost
properly, transfer frozen roast to the
refrigerator 2 days before use.
Chops and Steak 3-4 Days 4-6 Months
Cold Meats 3-5 Days 4-6 Months
Roasts 3-5 Days 12 Months
Poultry Chicken 1-2 Days 2 Months If poultry takes on a smell or colour you are
unsure about it is best to throw it out.
Whole eggs are not suitable for freezing,
slightly beaten eggs may be frozen for four
months.
Roast Chicken 3-5 Days 12 Months
Eggs 6 Weeks Not Suitable
Seafood Whole fish and
fillets
2-3 Days 2 Months Store in an airtight container or foil.
Never freeze prawns
in salty water as this
will dehydrate the flesh.
Lobster and Crab 1-2 Days 2 Months
Prawns 1-2 Days 2 Months
Dairy Milk Until Expiry Date Not Suitable If dairy takes on a smell or colour and you
are unsure about it, it is best to throw it out.
Depending on the variety hard cheese can
last from 2 weeks to 2 months.
* Texture may change depending of the
type of soft cheese
Yogurt 7- 10 Days Not Suitable
Hard Cheeses 2 Weeks – 2
Months
2 Months
(Grated)
Soft Cheeses 1-2 Weeks Not Suitable
Butter 8 Weeks 12 Months
Fruit &
Vegetables
Every fruit and vegetable has a
different shelf life. Some stay fresh
for a couple of days e.g. beans,
others can last for a couple of
months e.g. onions.
8-12 Months
When freezing
chop and
blanch in small
portions.
Keep vegetables in the crisper and away
from the air vents to avoid freezing.
If you wash fruit and vegetables before
storing
them make sure they are dry or
wrap in absorbent paper before storing
in the refrigerator as this can make them
susceptible to rotting.
Try to keep fruit and vegetables separated
as fruits that give off high levels of ethylene
(the ripening agent) can prematurely ripen
and spoil surrounding vegetables
Left Overs Homemade
meals
3-4 Days 2-6 Months Store in sealed container.
Freeze meal in small portion sizes to limit
wastage.
14 www.westinghouse.com
8. TROUBLESHOOTING
CONCERN WHAT TO DO
Refrigerator is too warm • Adjust the refrigerator to a colder setting
• Ensure food is allowed to cool before placing inside the
refrigerator.
• Ensure the appliance is set up as per instructions
• Ensure that contents are not obstructing the cooling vents.
• Ensure the door is not held open or is being opened too
frequently.
Freezer is too warm • Adjust temperature to a colder setting.
• Ensure food is allowed to cool before placing inside the freezer.
• Ensure the appliance is set up as per instructions
• Ensure that contents are not obstructing the cooling vents.
• Ensure the door is not held open or is being opened too
frequently.
Food is freezing in the
refrigerator
• Adjust temperature to a less cold setting.
• Ensure that fruit and vegetables are stored in the crisper. Items
with a high water content should not be placed near the
cooling vents.
Unable to change
temperature settings
• Refer to sections “temperature control” .
Appliance does not operate at desired temperature
In a modern frost free refrigerator / freezer, cold air is circulated around the various compartments
through air vents using a high efficiency fan.
Crisper Operation
CONCERN
WHAT TO DO
Excess moisture build up in
crisper
It is normal for there to
be some moisture and
humidity in the crisper bin.
• Ensure that the crisper is not over packed.
• Adjust crisper humidity slides.
Crisper bin can not be
removed
• If crisper bin interferes with the door bins, remove door bins
before removing crisper.
• Position cabinet so that the door can be fully opened.
Freezing items in the crisper • Adjust temperature to a less cold setting.
EN 15
Refrigerator operation
CONCERN
WHAT TO DO
Appliance will not run
It is normal for the freezer
fan not to operate during
the automatic defrost cycle,
or for a short time after the
appliance is switched on.
• Ensure that the cord is plugged into a live power outlet and
outlet is switched on.
• Ensure that the household circuit breaker has not tripped or that
the fuse has not blown.
• The appliance maybe in defrost mode, check again in half an
hour.
Compressor motor seems
to run too long
At normal room
temperatures, expect your
motor to run about 40%
to 80% of the time. Under
warmer conditions, expect
it to run more often.
• Ensure that the doors are not held open.
• Check that large amounts of warm food have not just been
placed inside the appliance.
• Note that the appliance will run more than normal just after you
install it or when adjusting the temperature setting changes.
Appliance noise
Your n
ew refrigerator may make sounds that your old one didn’t make. Because the sounds are new
to you, you might be concerned about them. Most of the new sounds are normal. Hard surfaces,
like the floor, walls and cabinets, can make the sounds seem louder than they actually are. The
following describes the kinds of sounds and what may be making them.
CONCERN
WHAT TO DO
Motor noise (compressor) Nothing. This is normal as your new refrigerator uses a high-speed
compressor which switches on and off during operation.
Note that the compressor noise may seem louder at the start of
the on cycle.
Motor noise (compressor); These refrigerators are fitted with a variable speed compressor
and fan. At start up and on warm days they run at a higher speed
to provide additional cooling. When less cooling is required
the compressor and fan will run at a lower speed. As a result it
is normal for sound levels to change depending on operating
conditions.
A clicking noise heard just
before the compressor
starts.
Nothing. This is normal as your new refrigerator has an automatic
switching action of the temperature control, turning the
compressor on and off.
Occasional gurgling, similar
to water boiling.
Nothing. As each cycle ends, you may hear a gurgling sound due
to the refrigerant flowing in your refrigerator system.
Nothing, this is normal as your new refrigerator uses high efficiency
fans to circulate air. Fan speed and noise may increase during
periods of heavy usage or hot weather.
Rattling and other noises. • Ensure that the cabinet is level and stable, refer to Installation
Instructions
• Check the surrounds of the appliance to ensure there is nothing
touching or placed on top of the appliance.
• Ensure that contents of the appliance are not placed in such a
way that they are vibrating (such as bottles).
16 www.westinghouse.com
CONCERN WHAT TO DO
Compressor motor seems
t
o run too long . These
appliances use a variable
speed compressor, which
by design can run for long
periods of time, this is
normal
• The variable speed compressor and fan that at start up and on
warm days, runs at high speeds to provide additional cooling.
When less cooling is required the compressor and fan will run at
a lower speed, but still may not switch off. This is normal.
• It is possible that the only time the compressor and fan will stop
is when the refrigerator is defrosting which is approximately
once per day.
The exterior of the
appliance is warm or hot
to touch
This is normal because the
appliance transfers heat
from the inside out through
the outer panels and the
divider between the doors.
• Ensure the appliance has the external clearances
recommended in the section “Installing your new appliance”.
• The exterior of the cabinet will be much warmer on
warmer
da
ys it may even feel hot to touch, as the appliance is working
harder.
Frost build up
•
Check that all doors are fully closed.
• Ensure that the doors are not opened too often.
• Ensure that the return air vents are not blocked with packaging.
• Ensure the seals are clean and not obstructed.
Odours
• The interior may need cleaning, refer to cleaning guide.
• Ensure that food is stored correctly as some food, containers
and wrapping can produce odours.
• Check appliance for old or unusual food.
Lights not working
• Ensure that the cord is plugged into a live power outlet and
outlet is switched on.
• Ensure that the household circuit breaker has not tripped or that
the fuse has not blown.
EN 17
Door operation
CONCERN
WHAT TO DO
Freezer door pops open. • This is normal and should re-close. This happens when the
refrigerator door is closed too quickly.
• If the freezer door stays open, it indicates that the appliance
needs to be tilted backwards a little further. Refer to section
“Installing your new appliance”.
Self close not working. • Check if your appliance has self closing hinges as not all
models do.
• It indicates that the appliance needs to be tilted backwards a
little further. Refer to section “Installing your new appliance”.
Door not sealing properly • Ensure there is nothing that is preventing the door from closing
such as appliance contents or items placed near the appliance.
• Ensure that the crisper/freezer bin is closed completely. Refit if
required as referred to in the section “Using your refrigerator”.
• Ensure the appliance is set up as per
recommendations.
Door difficult to open and
close
• If the door is difficult to open just after you have closed it this is
due to the pressure equalising, the door will open normally after
a few minutes.
If you still require service
If you have a problem, and the problem persists after you have made the checks mentioned,
contact your nearest Electrolux approved Service Centre or the dealer you bought the refrigerator
from. Be ready to quote the model number, the 9-digit PNC and 8-digit serial number, which is
stated on the label inside the refrigerator compartment.
18 www.westinghouse.com
10. NOISES
Appliance noise
Your new refrigerator may make sounds that your old one didn’t make. Because the sounds
are new to you, you might be concerned about them. Most of the new sounds are normal.
Hard surfaces, like the floor, walls and cabinets, can make the sounds seem louder than they
actually are. The following describes the kinds of sounds and what may be making them.
BRRR
!
HISSS!
CLICK!
BLUBB!
CRACK!
SSSRR
R!
OK
CLICK!
CLICK!
SSSRRR!
SSSRRR!
BRRR!
BRRR!
HISSS!
HISSS!
BLUBB!
BLUBB!
CRACK!CRACK!
9 . NOISES
Appliance noise
Your new refrigerator may make sounds that your old one didn’t make. Because the sounds are new
to you, you might be concerned about them. Most of the new sounds are normal. Hard surfaces,
like the floor, walls and cabinets, can make the sounds seem louder than they actually are. The
following describes the kinds of sounds and what may be making them.
This document sets out the terms and conditions of the product
warranties for Westinghouse Appliances. It is an important
document. Please keep it with your proof of purchase documents
in a safe place for future reference should there be a manufacturing
defect in your Appliance. This warranty is in addition to other rights
you may have under the Australian Consumer Law.
1. In this warranty:
(a) ‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to the
Competition and Consumer Act 2010;
(b) ‘Appliance’ means any Electrolux product purchased by you and
accompanied by this document;
(c) ‘ASC’ means Electrolux’s authorised serviced centres;
(d) ‘Westinghouse’ is the brand controlled by Electrolux Home Products
Pty Ltd of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004
762 341 in respect of Appliances purchased in Australia and Electrolux
(NZ) Limited (collectively “Electrolux”) of 3-5 Niall Burgess Road, Mount
Wellington, in respect of Appliances purchased in New Zealand;
(e) ‘WarrantyPeriod’meanstheperiodspeciedinclause3ofthis
warranty;
(f) ‘you’ means the purchaser of the Appliance not having purchased
the Appliance for re-sale, and ‘your’ has a corresponding meaning.
2. Application: This warranty only applies to new Appliances, purchased
and used in Australia or New Zealand and is in addition to (and does not
exclude, restrict, or modify in any way) other rights and remedies under
a law to which the Appliances or services relate, including any non-
excludable statutory guarantees in Australia and New Zealand.
3. Warranty Period: Subject to these terms and conditions, this warranty
continues for in Australia for a period of 24 months and in New Zealand
for a period of 24 months, following the date of original purchase of the
Appliance.Speciccomponentsarewarrantedagainstmanufacturing
defects in Australia and New Zealand for the periods listed below;
• Compressor – Further 3 years
• External Condenser – Further 3 years
• Evaporator – Further 3 years
• Drier – Further 3 years
4. Repair or replace warranty: During the Warranty Period, Electrolux
or its ASC will, at no extra charge if your Appliance is readily accessible
for service, without special equipment and subject to these terms and
conditions, repair or replace any parts which it considers to be defective.
Electrolux may, in its absolute discretion, choose whether the remedy
oeredforavalidwarrantyclaimisrepairorreplacement.Electroluxorits
ASC may use refurbished parts to repair your Appliance. You agree that
any replaced Appliances or parts become the property of Electrolux.
5. Travel and transportation costs: Subject to clause 7, Electrolux will
bear the reasonable cost of transportation, travel and delivery of the
Appliance to and from Electrolux or its ASC. Travel and transportation will
be arranged by Electrolux as part of any valid warranty claim.
6. Proof of purchase is required before you can make a claim under this
warranty.
7. Exclusions: You may not make a claim under this warranty unless the
defect claimed is due to faulty or defective parts or workmanship. This
warranty does not cover:
(a) lightglobes,batteries,ltersorsimilarperishableparts;
(b) parts and Appliances not supplied by Electrolux;
(c) cosmeticdamagewhichdoesnotaecttheoperationofthe
Appliance;
(d) damage to the Appliance caused by:
(i) negligence or accident;
(ii) misuse or abuse, including failure to properly maintain or service;
(iii) improper, negligent or faulty servicing or repair works done by
anyone other than an Electrolux authorised repairer or ASC;
(iv) normal wear and tear;
(v) power surges, electrical storm damage or incorrect power supply;
(vi) incomplete or improper installation;
(vii) incorrect, improper or inappropriate operation;
(viii) insect or vermin infestation;
(ix) failure to comply with any additional instructions supplied with
the Appliance;
In addition, Electrolux is not liable under this warranty if:
(a) the Appliance has been, or Electrolux reasonably believes that the
Appliance has been, used for purposes other than those for which
the Appliance was intended, including where the Appliance has
been used for any non-domestic purpose;
(b) theApplianceismodiedwithoutauthorityfromElectroluxinwriting;
(c) the Appliance’s serial number or warranty seal has been removed
or defaced.
8. How to claim under this warranty: To enquire about claiming under
this warranty, please follow these steps:
(a) carefully check the operating instructions, user manual and the
terms of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
9. Australia: For Appliances and services provided by Electrolux in
Australia: Electrolux goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to
have the Appliance repaired or replaced if the Appliance fails to be of
acceptable quality and the failure does not amount to a major failure.
‘Acceptable quality’ and ‘major failure’ have the same meaning as
referred to in the ACL.
10. New Zealand: For Appliances and services provided by Electrolux
in New Zealand, the Appliances come with a guarantee by Electrolux
pursuant to the provisions of the Consumer Guarantees Act, the Sale
of Goods Act and the Fair Trading Act. Where the Appliance was
purchased in New Zealand for commercial purposes the Consumer
Guarantee Act does not apply.
11.Condentiality: You accept that if you make a warranty claim, Electrolux
and its agents including ASC may exchange information in relation to you
to enable Electrolux to meet its obligations under this warranty.
Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: WESTINGHOUSE REFRIGERATORS AND FREEZERS
Important Notice
Before calling for service, please ensure that the steps listed in clause 8 above have been followed.
AUSTRALIA
FOR SERVICE
ortondtheaddressofyournearest
authorised service centre in Australia
PLEASE CALL 13 13 49
For the cost of a local call
FOR SPARE PARTS
ortondtheaddressofyournearest
spare parts centre in Australia
PLEASE CALL 13 13 50
For the cost of a local call
NEW ZEALAND
FOR SERVICE
ortondtheaddressofyournearest
authorised service centre in New Zealand
PLEASE CALL 0800 10 66 10
FOR SPARE PARTS
ortondtheaddressofyournearest
spare parts centre in New Zealand
PLEASE CALL 0800 10 66 20
WFridgeFreezer_Warr_Jul19
email:
web:
NEW ZEALAND
email:
phone:
service:
AUSTRALIA
spare parts:
web:
© 2017 Electrolux Home Products Pty Ltd.
ABN 51 004 762 341
For more information on all Westinghouse
appliances, or for dimension and installation
information, call into your retailer, phone or email
our customer care team or visit our website:
and WESTINGHOUSE are trademarks of Westinghouse Electric Corporation.
Used under license. All Rights Reserved.
13 13 49
13 13 50
customercare@electrolux.com.au
westinghouse.com.au
0800 436 245
customercare@electrolux.com.nz
westinghouse.com.nz
