Instruction Manual
THERMAL COMFORTER
WW-500
CONTENTS
What’s Included?
Your Eazz products
How to use
Inserting the clay pouch
Using it as a hand warmer
Using the adjustable bands
How to heat
Heat via microwave
Heat via boiling
How to freeze
Freezing
Safety Information
Safety notes
Care Guide
Cleaning Instructions
Support
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At Kinetik Wellbeing we are driven by the belief that everyone
deserves to take control of their health from the comfort of
their own home. Designed with simplicity in mind, our clinically
validated devices empower you to proactively monitor and
manage your long-term health journey.
We created our Women’s Wellness range to empower and
support women through every stage of life, addressing
everything from menstrual discomfort to menopausal
symptoms.
BRAND STORY
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Your Eazz products
WHAT’S INCLUDED?
Thermal Comforter
User Manual
Warranty Card
Clay Pouches x2
Adjustable Band
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2.
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4.
5.
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Inserting the clay pouch
Open the zip on the thermal comforter and slide the clay
pouch into the compartment and zip close to secure.
Hand warmer
To warm your hands, feed them through the side openings of
Eazz.
HOW TO USE
Using the adjustable band
Take the band and feed it through one of the side openings
of Eazz until it comes out the other end.
HOW TO USE
1.
Position the underneath of Thermal Comforter on the area
to be soothed and secure in place using the velcro fixings.
2.
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Heating via microwave
Place the clay pouch in the microwave and follow our heating
recommendations below based on your microwave power
setting.
Always heat it while it is at room temperature, never from
frozen.
For best results and optimum heat transfer, remove the clay
pouch after 1 minute, manipulate the contents and return
for the remaining seconds.
Note: the time indicated is a recommendation. If you prefer
to heat it for longer, do so in short 10 sec intervals until it
reaches the desired temperature.
When you have reached your optimum temperature, slide
open the zip and place the clay pouch into Thermal
Comforter, the heat in the pouch will fluctuate during use and
may need to be reheated OR use your backup pouch for
constant relief.
HOW TO USE
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MICROWAVE
1 min 20 sec / 1000W
1 min 30 sec / 900W
1 min 40 sec / 850W
Do not put the Eazz comforter cover into the microwave as it
has metal parts and could be dangerous.
Heating via boiling
If you do not have access to a microwave, place the clay
pouch into a saucepan of boiling water and follow our
guidelines below for best results.
HOW TO USE
BOIL
3 minutes max.
Do not exceed the recommended heating times.
Never put the clay pouch directly on your skin as this could be
painful and cause permanent damage.
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Freezing
Take one of the clay pouches out of Thermal Comforter and
place in the freezer for a minimum of 90 minutes. Make sure
you follow the guidelines below and if the pouch seems too
hard, allow to warm gently before use.
Remove the clay pouch from the freezer, open the zip and
insert the clay pouch, allow a few moments for the cold to
penetrate through Thermal Comforter onto your skin. The
intensity in the pouch will fluctuate during use and may need
to be put back in the freezer after 1hr OR use your backup
pouch for constant relief.
HOW TO USE
Allow the clay pouch to return to room temperature before using
for heat therapy OR use your backup pouch.
FREEZE
90 minutes min.
Safety information
Please read these instructions and warnings carefully
before use and keep them for future reference. They
contain important information which will help you get
the best from your product and ensure safe and correct
installation and operation.
IMPROPER USE MAY CAUSE INJURY.
We declare the clay pouch is FDA/CE approved.
Please email info@theawellbeing.com for a copy.
Precautions
Follow the guidelines as instructed and do not exceed the
advice given.
Keep away from children when heating or cooling the
pouch, adult supervision at all times.
Always heat the clay pouch while it is at room temperature,
never frozen.
Excessive heating could cause skin burns, clay bag
deterioration, and possible leakage.
Do not use the pouch without the cover. Make sure that you
always use the pad with the cover properly fitted and the
zipper closed to avoid any skin burns.
Avoid use on sensitive skin areas, open wounds and areas
of severe swelling.
The pouch has been professionally sealed, do not puncture
and keep away from sharp objects.
SAFETY INFORMATION
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Always check the clay pouch before use, any signs
of leakage, deterioration or damage dispose of
immediately.
Keep the clay pouch safely away from sunlight or
extreme heat.
If you accidently swallow the contents or have an
adverse reaction consult your doctor.
Cleaning Instructions
The comforter can be wiped with a warm cloth or we
recommend washing it at 30 degrees and allow to
dry naturally.
DO NOT TUMBLE DRY.
CARE GUIDE
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SUPPORT
www.kinetikwellbeing.com
Kinetik Medical Devices Ltd
Unit 11, Perrywood Business Park
Honeycrock Lane
Salfords, Redhill
RH1 5JQ
United Kingdom
+44 (0) 1483 937 967
Please feel free to contact us at:
WW_WW-500_UK_IB_20250423_v6
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Heerdter Lohweg 83, 40549 Düsseldorf
1211
