User Manual
Product:
WHIHWD06SS
© 2025 RVM Australia Pty Ltd. All Rights Reserved
Contents
Safety Information
Important Safety Instructions.................................................................1-2
Electrical Requirements..............................................................................3
Setup & Operation
Installation Guide.........................................................................................3
Parts & Features..........................................................................................4
Operation..................................................................................................5-6
Recalibration...............................................................................................6
Cleaning & Care............................................................................................7
Support & Warranty
Troubleshooting..........................................................................................8
Peace of Mind Guarantee...........................................................................10
Warranty.................................................................................................11-13
*Figures and illustrations on all artworks are provided for reference only and may dier from the
actual product appearance.
*Product design and specifications may be changed without notice.
Important Safety Instructions
© 2025 RVM Australia Pty Ltd. All Rights Reserved
1
DANGER
WARNING
1. Read all instructions carefully before using this appliance.
2. Always turn the power o at the power outlet before you insert or remove the power plug.
Remove by grasping the plug and do not pull on the cord.
3. DANGER: Do not operate the appliance if:
• the cord or plug is split, melted or damaged;
• the appliance has malfunctioned;
• the appliance has been damaged in any manner.
If any of the above incidents occur, return your appliance to the nearest authorised service
center for examination, repair or adjustment.
4. DANGER: Do not attempt to disassemble, adjust or repair the appliance yourself.
5. DANGER: Do not under any circumstances immerse the power cord, mains plug or appliance
body in water or any other liquid.
Immediate hazards which WILL result in severe personal injury or
death.
6. WARNING: During operation, only use the power button as some surfaces may become warm
whilst the appliance is in use.
7. WARNING: If the power cord is damaged, it must be replaced by the manufacturer, its service
agent or a similarly qualified person in order to avoid a hazard.
8. WARNING: Do not cover the appliance whilst in operation.
9. WARNING: Ensure the appliance and it’s accessories are cleaned regularly and according to the
cleaning & care instructions within this user manual.
10. WARNING: During operation the spout will release hot water and hot steam. Keep hands and
other body parts away from above and below the spout whilst in operation.
11. WARNING: Incorrect operation and improper use may damage the appliance or parts thereof,
and cause severe personal injury.
12. WARNING: Do not move the appliance whilst water is present in the water tank. Instead, empty
the water tank first before moving the rest of the appliance.
13. WARNING: Combustible materials such as paper, curtains, tablecloths, kitchen towels etc.
should not be placed near the appliance whilst in operation.
14. WARNING: Do not place the appliance against a wall or against another appliance. Leave at least
5cm free space on the back and sides and 10cm free space above the appliance.
Hazards or unsafe practices which COULD result in severe personal
injury or death.
Important Safety Instructions
2
15. CAUTION: Close supervision is necessary when this appliance is used near children.
16. CAUTION: Keep the appliance and its cord out of reach of children.
17. CAUTION: Wait for the appliance to cool before moving. Carry only by the outer side panels.
18. CAUTION: Allow 30 minutes to cool down after use before handling or cleaning.
19. CAUTION: The appliance should not be left unattended whilst in use.
20. CAUTION: Do not place the appliance or it’s accessories into a dishwasher.
21. This appliance is not intended to be operated by means of an external timer or separate remote-
control system.
22. Do not permit the power cord or plug to touch hot objects or allow the power cord to lay across
the appliance.
23. This appliance is deemed for use indoors only.
24. Children should not play with the appliance.
25. Always use this appliance with a power outlet of the voltage (A.C. only) marked on the rating
label of the appliance.
26. Do not use the appliance for any purpose other than its intended use.
27. Do not place your appliance on or near a hot gas flame, electric element, heated oven or any hot
surface.
28. Do not place the appliance on top of any other appliance.
29. Do not allow the power cord to hang over the edge of a table or bench top.
30. Do not fill the water tank past the max level indicator.
31. Do not place anything on top of the appliance.
32. Ensure the appliance is placed on a horizontal, even and stable surface.
33. This appliance is not intended for use by persons (including children) with reduced physical,
sensory or metal capabilities or lack of experience and knowledge unless they have been
given supervision or instruction concerning use of the appliance in a safe way by the person
responsible for their safety, and understand the hazards involved.
34. This appliance is intended to be used in private households and not in applications such as:
• sta kitchen areas, oces and other working environments;
• farm houses;
• by guests in hotels, motels and other residential type environments;
• bed and breakfast type environments;
• commercial environments.
35. Avoid placing hot beverages onto cold surfaces.
36. Do not allow the appliance to operate with less than the minimum required water in the water
tank.
CAUTION
Hazards or unsafe practices which COULD result in minor personal
injury.
Electrical Requirements
Installation Guide
© 2025 RVM Australia Pty Ltd. All Rights Reserved
3
Do not attempt to modify the power cord or plug in any way.
If the power cord is too short, do not use an extension cord. Have a qualified electrician or serviceman
install an outlet near the appliance.
Westinghouse recommends the use of a residual current device (RCD) with a tripping current that
does not exceed 30mA in the electrical circuit supplying power to all appliances
Neither Westinghouse nor the retailer can accept any liability for damage to the product or personal
injury as a result of a failure to observe the electrical connection procedures or instructions within
this manual.
1. Carefully remove the appliance from the box.
2. Remove any packaging around the appliance and power cord. Do not remove any warning
labels.
3. Clean the appliance, following the Cleaning & Care instructions within this manual.
4. Complete the initial rinse cycle as per the instructions on page 5 from the Operation section of
this manual.
5. Ensure to read all of the Operation instructions within this manual before your first use, and
always follow these instructions when operating the appliance.
Parts & Features
4
1. Water Tank Lid.
2. Water Tank.
3. Water Level Indicator.
4. Reset Key (Stored within
the base of the appliance).
5. Drip Tray.
1
3
5
4
A
B
A. Power Button &
LED Display Ring.
B. Spout.
2
Operation
© 2025 RVM Australia Pty Ltd. All Rights Reserved
5
Complete the initial rinse cycle as per the below instructions before your first use.
Initial Rinse Cycle
1. Remove the water tank and fill to the max water level indicator (2.3L). Re-insert the water tank
into the appliance.
2. Place a vessel of sucient size (2L or more) underneath the spout of the appliance.
3. Press the Power Button twice in quick succession to begin dispensing with the continuous flow
function. The LED Display Ring will illuminate in green.
4. Once 1L of water has been dispensed, press the Power Button again to stop dispensing.
5. Discard the water that has been dispensed thus far and return the vessel underneath the spout
of the appliance.
6. Press the Power Button twice in quick succession again to dispense the rest of the water left in
the water tank.
7. Carefully discard of the hot dispensed water and refill the water tank to the max water level
indicator (2.3L). The appliance is now ready to use.
Manual Control
1. Place your cup onto the removable Drip Tray (if it is suitable) and ensure the cup is aligned with
the spout of the appliance.
2. To dispense 200ml (approx.), press the Power Button once. The LED Display Ring will illuminate
blue.
3. To dispense a continuous flow, press the Power Button twice in quick succssion. The LED
Display Ring will illuminate green. To stop dispensing, press the Power Button once more.
NOTE: As water ambient temperatures fluctuate daily, the volume and temperature settings may vary
10% above or below the intended volume or temperature.
WARNING: During operation, only use the power button as some surfaces may become warm whilst
the appliance is in use.
WARNING: Do not cover the appliance whilst in operation.
WARNING: During operation the spout will release hot water and hot steam. Keep hands and other
body parts away from above and below the spout whilst in operation.
WARNING: Do not move the appliance whilst water is present in the water tank. Instead, empty the
water tank first before moving the rest of the appliance.
WARNING: Combustible materials such as paper, curtains, tablecloths, kitchen towels etc. should not
be placed near the appliance whilst in operation.
WARNING: Do not place the appliance against a wall or against another appliance. Leave at least 5cm
free space on the back and sides and 10cm free space above the appliance.
CAUTION: The appliance should not be left unattended whilst in use.
CAUTION: Allow 30 minutes to cool down after use before handling or cleaning.
6
Resetting the Appliance
This appliance is equipped with a reset function. Follow the below steps if the appliance has lost
power, stopped working, is not dispensing boiling water or has run dry.
1. Remove the appliance’s electrical plug from the power outlet.
2. Locate the Reset Key underneath the appliance (See figure 1 below).
3. Carefully remove the Water Tank from the unit to reveal the Reset Hole (See figure 2 below).
4. Grasp the ring of the key and push the other end into the Reset Hole on the rear of the unit. Hold
the Reset Key pushed inside the Reset Hole for 5 seconds.
5. Re-insert the Water Tank to the Main Body and insert the electrical plug into the power outlet.
Switch the power outlet on and test the appliance to see if the issue has resolved.
Figure 1:
Figure 2:
Reset Key Location
Reset Hole
Cleaning & Care
© 2025 RVM Australia Pty Ltd. All Rights Reserved
7
CAUTION: Allow 30 minutes to cool down after use before handling or cleaning.
1. Ensure the unit has cooled down, is unplugged from power and has an empty water tank.
2. The outside surface and the water tank of the appliance can be cleaned with a soft, damp and
non-abrasive cloth. If necessary, a small amount of a mild detergent can be applied directly to
the cloth.
3. This appliance will need descaling on a monthly basis. In areas which have hard water, it may
be necessary to descale the appliance more frequently. Follow the below steps to descale this
appliance:
a. Fill the water tank to the max water level indicator (2.3L) with your chosen descaling
solution (premixed to the instructions of your descaling liquid/concentrate of choice).
b. Place a suitable container (3L or more) underneath the spout.
c. Press the Power Button twice in quick succession to begin dispensing with the continuous
flow function.
d. Once the Water Tank has emptied, discard the descaler solution and rinse the water tank.
e. Fill the water tank with 1.5L of water and re-insert the water tank back into the appliance.
Place the container back underneath the spout and dispense 1L of water to flush through
the appliance. The descaling process is now complete.
6. The appliance has a descaling reminder after 10 cumulative hours of use. To remove the
reminder, follow the descaling steps above and once complete, hold the Power Button for
5 seconds to clear the reminder. When the reminder is active, function will be limited to
continuous flow until the descaling process has been completed.
7. Ensure that all accessories and surfaces of the appliance are dried thoroughly after cleaning
and before storing the appliance. Store in a dry place away from steam and humidity where
possible.
DANGER: Do not under any circumstances immerse the power cord, mains plug or appliance body in
water or any other liquid.
WARNING: Ensure the appliance and it’s accessories are cleaned regularly and according to the
cleaning & care instructions within this user manual.
NOTE: Failure to descale your appliance is considered a breach of the maintenance requirements for
this appliance. Any faults caused from mineral build up will not be covered under the warranty of this
appliance.
For tips and hints on how to descale this appliance, please
visit our article via this QR code.
If none of the above solves the problem, DO NOT try to adjust or repair the appliance yourself.
Should you be unable to contact your place of purchase for assistance or resolution, call our
customer service centre at:
Australia:
1300 883 109 / Mon-Fri 8:00am - 4:00pm WST
New Zealand:
09 588 4444 / Mon-Fri 8:30am - 4:30pm NZDT
Troubleshooting
Before calling for service, if the appliance fails to operate:
• Check that the appliance is plugged in correctly and securely. If it is not, remove the plug from
the power outlet, wait 10 seconds and then plug it back in correctly and securely.
• Inspect your home’s circuit breakers to see if any have blown or tripped. If these seem to be
working correctly, test another appliance in the same power outlet to ensure the power outlet is
working correctly. If appropriate, test the appliance in another power outlet within your house.
• Ensure that you have read and followed all instructions within this manual, including but not
limited to the instructions within the following segments of this manual:
» Important Safety Instructions;
» Electrical Requirements;
» Installation Guide;
» Operation;
» Cleaning & Care.
• Review the below Troubleshooting chart and attempt to remedy the issue if appropriate/
applicable in your situation.
TROUBLE POSSIBLE CAUSE POSSIBLE REMEDY
The appliance has stopped
operating and/or no longer
heats the water.
The appliance has entered
overheat protection.
Unplug the appliance from
power, remove the water tank
and insert the Reset Key into
the Reset Cavity on the back of
the appliance (see page 6).
The appliance is dispensing
lukewarm temperature water.
The appliance requires a reset.
Follow the Reset instructions
on page 6 of this manual.
White flecks are appearing in
the water dispensed.
The appliance requires
descaling.
Descale the appliance per the
Cleaning & Care instructions on
page 7 of this manual.
8
9
Visit our website for
FAQ’s, helpful tips & hints
or to leave a review.
@
Westinghouse Small Appliances Australia
@
westinghousesmallappliancesau
Peace of Mind Guarantee
Our Westinghouse small appliances are backed by a 12 month guarantee as part of our dedication to
provide quality products for our customers. This means that if you purchase a Westinghouse small
appliance which has a manufacturer defect/fault, or does not meet the seller’s specifications as a
result of a defect/fault, then the seller will either repair or replace the unit, or refund the purchase
price of the unit at their own discretion (refer to clause 4 of the Limited Warranty).
This does not apply to products which have been misused/abused, poorly maintained or serviced,
damaged due to negligent handling, accidentally damaged or normal wear and tear. Ensure to follow
all instructions within this instruction manual, including the Cleaning & Care section for correct
maintenance. (See page 7)
Your warranty does not cover the following:
• Damage caused by power surges, voltage supply issues, power dips or usage of the
incorrect voltage.
• Damage caused by service or modification of the unit which are not performed by
authorised service centres or personnel.
• Damage caused by the use of accessories, attachments, consumables, parts or devices which
are not produced for the product by Westinghouse and it’s licensees.
• Damage caused by exposure of the product to abnormally corrosive conditions.
• Damage caused by incorrect or improper operation and/or installation.
• Damage caused by a failure to follow additional instructions.
• Products which have had the serial number and/or rating label removed.
• Usage of the product which are outside of the intended applications (refer to page 1-2).
• Freight costs incurred during a claim, consumables, loss, damage or accessories which require
periodic replacement by nature (filters, seals etc.).
How to claim under this warranty:
1. Carefully check the operating instructions, user manual and the terms of this warranty;
2. Have the model and serial number of the appliance available;
3. Have the proof of purchase (e.g. receipt) available;
4. Return the unit to place of purchase;
5. If unable to return to the place of purchase, call our service centre on 1300 883 109.
If your warranty claim is accepted, the product may be replaced with a similar or refurbished unit
or repaired using refurbished parts. If your warranty claim is not accepted, the seller will inform you
and provide any further options which are available in your situation. If the product is to be repaired
or shipped as a result of this, you will be responsible for the cost of repair and/or any freight charges
incurred.
10
To register your product, view the most up-to-date user manuals and FAQ’s, visit the product page by
scanning the QR code on your product’s cord label.
Limited Warranty
11
1. Nothing in this Warranty aects the Consumer’s rights under the Australian Consumer Law. The
benefits to the Consumer under this Warranty are in addition to the rights and remedies of the
buyer under any Consumer Guarantees. The Australian Consumer Law requires that we confirm
that:
Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for compensation for
any other reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount
to a major failure.
2. Subject to Clause 1, the Seller warrants that Westinghouse branded products will be free of
manufacturing defects and will perform to the Seller’s specifications subject to the following
clauses.
3. The benefit of this Warranty extends only to the owner of the property in which the Products
manufactured or supplied by the Seller are installed and used by the owner for the duration of
the Warranty Period under standard domestic applications.
4. The Warranty commences on the date of the purchase of the product and continues for the
benefit of the Owner for the Warranty Period. If within the Warranty Period a manufacturing
defect is discovered in the Product, or the Product fails to perform to the Seller’s specifications
as a result of some defect in material or workmanship in the Product, then the Seller will at its
own discretion:
a. Repair or replace the Product at the cost of the Seller. Goods repaired or replaced under this
Warranty will be warranted for the remaining period of the Warranty.Products presented
for repair may be replaced by refurbished products of the same type rather than being
repaired. Refurbished parts may be used to repair the products.
b. Refund the purchase price paid by the consumer.
5. The Warranty does not apply to Product that :
a. Has failed due to excessive wear and tear beyond what is considered to be reasonable.
b. Has been misused or neglected.
c. Has been damaged accidentally or by acts of God including fire and flooding.
d. Has been used or operated contrary to operating or maintenance instructions.
e. Has been damaged by the Consumer or a third party authorised to act for the consumer in
transit from the Sellers store to the Consumer.
f. Has been modified, altered or tampered with by unauthorized persons.
g. Damage caused by insects or vermin and claims based on the presence of insects or
vermin.
h. Has been used in commercial situations or applications.
© 2025 RVM Australia Pty Ltd. All Rights Reserved
Limited Warranty
12
It also excludes breakables such as glass and ceramic items, consumable items such as those
that require periodic replacement as part of the ordinary use, lack of care or maintenance of
the product or as directed by the instruction booklet, minor cosmetic issues (including, without
limitation, paint and coatings) and normal wear and tear, and does not cover the cost of claiming
under the warranty or transporting the goods to and from the place of purchase.
6. In order to make a claim under the Warranty, the Owner must, where possible return the goods
to the Seller’s store at the Owner’s cost. Proof of purchase must be supplied in all cases.
7. The seller will examine any returned Products and if the Seller determines that there is an
apparent defect through no fault of the Owner, the Seller will:
a. Make note of the Owner’s contact details including the Owner’s telephone number which
the owner can be contacted during business hours, postal address and e-mail address.
b. Make note of the defects reported by the Owner.
c. Take back the defective goods from the owner and determine within a reasonable time
through dialogue with the Seller whether the goods are defective.
d. Advise the owner within a reasonable time frame whether it accepts or rejects the Product
claim.
e. If the Seller accepts the return of the Product, the Seller must arrange to have
i. The Product repaired or,
ii. Replace the damaged or faulty Product or,
iii. Refund the purchase price.
Note that repairs or replacements may be done with refurbished items or parts, or replaced with
a similar item.
8. The Seller will not accept any returned Product which has not been returned strictly in
accordance with this Warranty.
Limited Warranty
13
9. For the purpose of this Warranty:
a. Australian Consumer Law means the law as set out in Schedule 2 of the Competition and
Consumer Act 2010 (Cth).
b. Consumer means the Purchaser of goods from the seller.
c. Consumer means a Consumer as that term is set out in section 3 of the Australian
Consumer Law.
d. Consumer Guarantees means the guarantees under the Australian Consumer Law.
e. Implied terms means any guarantees, conditions, warranties or other terms implied by any
Australian Commonwealth, State or Territory laws, (excluding the Australian Consumer
Law) or the law of any other jurisdiction.
f. Owner has the meaning set out in clause 3.
g. Warranty means this warranty.
h. Product means the Product/s bought by the Owner from the Seller that fall under this
warranty.
i. Warranty Period means:
i. In relation to Cast Iron Cookware: 3 Year Limited Warranty
ii. In relation to Non-Stick Cookware: 3 Year Limited Warranty
iii. In relation to Cooking Utensils: 3 Year Limited Warranty
iv. In relation to Knives/Knife Block Sets: 3 Year Limited Warranty
v. In relation to Stainless Steel Cookware: 10 Year Limited Warranty
vi. In relation to Chopping boards: 1 Year Limited Warranty
vii. In relation to Small Appliances: 1 Year Limited Warranty
© 2025 RVM Australia Pty Ltd. All Rights Reserved
www.westinghousesmallappliances.com.au
1300 883 109
13 Merino Entrance, Cockburn Central 6164, WA
and Westinghouse are trademarks of Westinghouse Electric Corporation.
Used under license by RVM Australia Pty Ltd.
