User
& Installation
Manual
Drop-In Electric Cooktop
R-CTES305
R-CTES365
1 2 3 4 5 6 7 8 9
Hold 3 Sec
IMPORTANT : READ AND SAVE THESE INSTRUCTIONS. FOR RESIDENTIAL
USE ONLY.
PLEASE LEAVE THESE INSTRUCTIONS WITH THIS UNIT FOR
THE OWNER.
PLEASE RETAIN THESE INSTRUCTIONS FOR FUTURE
REFERENCE.
INSTALLER:
OWNER:
6
2
Thank you for your purchase. We know that you have many brands and
products to choose from and we are honored to know that you have
decided to take one of our products into your home and hope that you
enjoy it.
RCA Appliances are designed according to the strictest safety and
performance standard for the North American market. We follow the most
advanced manufacturing philosophy. Each appliance leaves the factory after
thorough quality inspection and testing. Our distributors and our service
partners are ready to answer any questions you may have regarding how to
install, use and case for your products. We hope that this manual will help you
learn to use the product in the safest and most effective manner.
Before using this product, please read through this manual carefully. Keep
this user manual in a safe place for future reference. Please ensure that other
persons using this product are familiar with these instructions as well.
If you have any questions or concerns, please contact the dealer from whom
you purchased the product, or contact our Customer Support at:
(626) 800-4288
Reach us online at: fgsbrands.com/rca-help
Thank You For Your Purchase
TABLE OF CONTENTS
COOKTOP SAFETY .................................................................................................. 4
INSTALLATION REQUIREMENTS ......................................................................... 11
Tools and Parts ................................................................................................... 11
Location Requirements...................................................................................... 12
Product Dimensions .......................................................................................... 13
Cutout Dimensions ............................................................................................ 17
Clearances ......................................................................................................... 18
Electrical Requirements ..................................................................................... 20
INSTALLATION INSTRUCTIONS........................................................................... 22
Preparation ......................................................................................................... 22
Install Clamping Brackets .................................................................................. 23
Install Cooktop ................................................................................................... 25
Electrical Connection ........................................................................................ 27
Complete Installation ........................................................................................ 30
OVERVIEW .............................................................................................................. 32
Cooktop Layout .................................................................................................. 34
Control Panel ...................................................................................................... 34
FEATURES ............................................................................................................... 35
Timer .................................................................................................................. 36
Lock .................................................................................................................... 37
OPERATION ........................................................................................................... 38
Cooking Areas ................................................................................................... 38
Hot Surface Indicator ........................................................................................ 38
Using the Cooktop Elements ........................................................................... 39
Using the Proper Cookware .............................................................................. 41
COOKTOP CARE AND MAINTENANCE ............................................................. 43
Cleaning .............................................................................................................. 43
TROUBLESHOOTING ............................................................................................ 46
LIMITED WARRANTY ............................................................................................. 48
3
COOKTOP SAFETY
READ ALL INSTRUCTIONS BEFORE USING THE
APPLIANCE
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on
your appliance. Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that
can kill or hurt you and others.
All safety messages will follow the safety alert
symbol and either the word "WARNING" or
"CAUTION." These words mean:
You can be killed or seriously injured if you
don't follow instructions.
WARNING
A potentially hazardous situation which, if not
avoided, could result in minor or moderate
injury.
CAUTION
All safety messages will tell you what the potential hazard is, tell you how to
reduce the chance of injury, and tell you what can happen if the instructions
are not followed.
California Proposition 65 Warning
WARNING:
Cancer and Reproductive Harm - www.P65Warnings.ca.gov.
4
WARNING
• This appliance is intended for normal residential use. It is not approved
for commercial use, outdoor installation, or any other application not
specifically allowed by this manual.
• This appliance requires connection to a 3-prong or 4-prong, 240VAC
single-phase (split-phase), 60Hz grounded electrical source. When
installed, appliance must be electrically grounded in accordance with
local codes or, in the absence of local codes, with the National Electrical
Code, NFPA 70 or CSA Standards C22.1-94, or the Canadian Electrical
Code, Part 1 and C22.2.
• ATTENTION INSTALLER: All cooktops must be hard wired (direct wired)
into an approved junction box. A "plug and receptacle" is not permitted
on these products.
• Proper installation is the responsibility of the installer. Any adjustment
and service should be performed only by qualified cooktop installers or
service technicians.
• Product failure due to improper installation is not covered under
warranty.
5
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electrical shock, injury to persons, or
damage when using the cooktop, follow basic precautions, including the
following:
• For Personal Safety, remove
house fuse or open circuit
breaker before beginning
installation. Failure to do so
could result in serious injury or
death.
• ATTENTION INSTALLER - All
cooktops must be hard wired
(direct wired) into an approved
junction box. A "plug and
receptacle" is not permitted on
these products.
• Proper installation is the
responsibility of the installer and
product failure due to improper
installation is NOT covered
under warranty.
• WARNING: Installations with
Aluminum House Wiring Require
Attention:
- Improper connection of
Aluminum house wiring to
appliance copper leads can
result in an electrical hazard
or fire. Use only connectors
designed for joining copper
to aluminum and follow the
manufacturer’s recommend
procedure closely.
- Aluminum to Copper wiring
connections must conform
with the National Electrical
code, local codes and
industry-accepted wiring
practices.
- If an anti-oxidant compound
is added to the wiring
connectors, the compound
should be UL-Listed and
suitable for the application
materials, voltage and
temperature.
- Connectors for joining
Aluminum and Copper
wiring may be larger in size
than standard connectors. It
is recommended to use a
double gang, or larger,
electrical box to enclose the
connectors joining
Aluminum and Copper
wiring.
• Use this appliance only for its
intended purpose as described
in this manual.
• Never use your appliance for
warming or heating the room.
READ AND SAVE THESE INSTRUCTIONS
6
IMPORTANT SAFETY INSTRUCTIONS
• Be sure your appliance is
properly installed and grounded
by a qualified technician.
• To eliminate the risk of burns or
fire due to reaching over heated
surface elements, cabinet
storage located above the
surface units should be avoided.
If cabinet storage space is to be
provided, the risk can be
reduced by installing a range
hood that projects horizontally a
minimum of 5" beyond the
bottom of the cabinets. Cabinet
installation above the cooktop
may be no deeper than 13".
• This appliance is not intended
for use by people (including
children) whose physical,
sensory or mental capacities are
impaired or who lack the
necessary experience or
knowledge/expertise to do so,
unless such persons are
supervised or are trained to
operate the appliance by a
person who accepts
responsibility for their safety.
• CAUTION: Do not store items of
interest to children in cabinets
above a cooktop – children
climbing on the cooktop to
reach items could be seriously
injured.
• Do Not Leave Children Alone –
Children should not be left alone
or unattended in area where
cooktop is in use. They should
never be allowed to sit or stand
on any part of the cooktop.
• User Servicing – Do not repair or
replace any part of the cooktop
unless specifically recommended
in the manual. All other servicing
should be referred to a qualified
technician.
• Before performing any service,
unplug the cooktop or
disconnect the power supply at
the household distribution panel
by removing the fuse or
switching off the circuit breaker.
• Storage on Cooktop –
Flammable materials should not
be stored near surface units.
• Do Not Use Water on Grease
Fires – Smother fire or flame or
use dry chemical or foam-type
extinguisher.
• Use Only Dry Potholders – Moist
or damp potholders on hot
surfaces may result in burns from
steam. Do not let potholder
touch hot heating elements. Do
not use a towel or other bulky
cloth.
READ AND SAVE THESE INSTRUCTIONS
7
IMPORTANT SAFETY INSTRUCTIONS
• DO NOT TOUCH SURFACE
UNITS OR AREAS NEAR UNITS –
Surface units may be hot even
though they are dark in color.
Areas near surface units may
become hot enough to cause
burns. During and after use, do
not touch, or let clothing or other
flammable materials contact
surface units or areas near units
until they have had sufficient
time to cool. Among these areas
are the coil elements, the
cooktop, and surfaces facing the
cooktop.
• Do Not Cook on Broken
Cooktop – If cooktop should
break, cleaning solutions and
spillovers may penetrate the
broken cooktop and create a risk
of electric shock. Turn off the
device to avoid the possibility of
electric shock. Contact a
qualified technician immediately.
• Avoid scratching or impacting
cooktops, or control panels. The
cooktop can be scratched with
items such as knives, sharp
instruments, rings or other
jewelry, and rivets on clothing.
Doing so may lead to glass
breakage.
• If the power supply cord gets
damaged, have it replaced by
the manufacturer, the latter’s
service agent or by qualified
personnel in order to avoid
danger.
• Never Leave Surface Units
Unattended at High Heat
Settings – Boilover causes
smoking and greasy spillovers
that may ignite.
• Do Not Heat Unopened Food
Containers – Build-up of pressure
may cause container to burst and
result in injury.
• Wear Proper Apparel – Loose-
fitting or hanging garments
should never be worn while
using the appliance.
• Use Proper Pan Size – This
appliance is equipped with one
or more surface units of different
size. Select utensils having flat
bottoms large enough to cover
the surface unit heating element.
The use of undersized utensils
will expose a portion of the
heating element to direct contact
and may result in ignition of
clothing. Proper relationship of
utensil to heating element will
also improve efficiency.
READ AND SAVE THESE INSTRUCTIONS
8
IMPORTANT SAFETY INSTRUCTIONS
• Glazed Cooking Utensils – Only
certain types of glass,
glass/ceramic, ceramic,
earthenware, or other glazed
utensils are suitable for cooktop
service without breaking due to
the sudden change in
temperature.
• Utensil Handles Should Be
Turned Inward and Not Extend
Over Adjacent Surface Units – To
reduce the risk of burns, ignition
of flammable materials, and
spillage due to unintentional
contact with the utensil, the
handle of a utensil should be
positioned so that it is turned
inward, and does not extend
over adjacent surface units.
• Metal objects, such as knives,
forks, spoons and lids should not
be left on the grill’s cooking
surface as they may get hot.
• Do not place or store items that
can melt or catch fire on the
glass cooktop, even when it is
not being used. If the cooktop is
inadvertently turned on, they
may ignite. Heat from the
cooktop after it is turned off may
cause them to ignite also.
• Maintenance – Keep cooktop
area clear and free from
combustible materials, gasoline,
and other flammable vapors and
liquids.
• Do not let cooking grease or
other flammable materials
accumulate in or near the
cooktop. Grease on the cooktop
may ignite.
• Clean Cooktop With Caution – If
a wet sponge or cloth is used to
wipe spills on a hot cooking area,
be careful to avoid steam burn.
Some cleaners can produce
noxious fumes if applied to a hot
surface.
• Use care when touching the
cooktop. The glass surface of the
cooktop will retain heat after the
controls have been turned off.
• Clean Only Parts Listed in
Manual.
• Do not use replacement parts
that have not been
recommended by the
manufacturer (e.g. parts made at
home using a 3D printer).
READ AND SAVE THESE INSTRUCTIONS
9
IMPORTANT SAFETY INSTRUCTIONS
• Proper Disposal of Your
Appliance – Dispose of or recycle
your appliance in accordance
with Federal and Local
Regulations. Contact your local
authorities for the
environmentally safe disposal or
recycling of your appliance.
For units with ventilating hood –
• Clean Ventilating Hoods
Frequently – Grease should not
be allowed to accumulate on
hood or filter.
• When flaming foods under the
vent hood, turn the fan on.
READ AND SAVE THESE INSTRUCTIONS
10
INSTALLATION REQUIREMENTS
TOOLS AND PARTS
Gather the required tools and parts before starting installation. Read and
follow the instructions provided with any tools listed here.
Tools Needed
• Tape measure
• Phillips screwdriver
• Marker or pencil
• Drill and drill bit (for clamping
bracket installation on wooden
countertops)
• Heavy-duty double-sided
adhesive tape and silicone (for
clamping bracket installation on
granite and marble countertops)
• Safety glasses
• Gloves
Parts Needed
UL Listed or CSA Approved
Conduit Connector
UL Listed or CSA Approved
Wire Connector
Parts Supplied
Clamping Brackets (4)
Clamping Screws (4)
11
LOCATION REQUIREMENTS
IMPORTANT: Observe all governing codes and ordinances.
• This cooktop is for indoor household use only.
• It is the installer's responsibility to comply with installation clearances
specified on the model/serial/rating plate. The model/serial/rating plate is
located on the underside of the cooktop base.
• The cooktop must be installed in a level countertop.
• The cooktop should be installed in a location away from strong draft areas,
such as windows, doors, and strong heating vents or fans.
• The cooktop should be located for convenient use in the kitchen.
• To eliminate the risk of burns or fire by reaching over the heated surface
units, cabinet storage space located above the surface units should be
avoided. If cabinet storage is to be provided, the risk can be reduced by
installing a range hood that projects horizontally a minimum of 5" (12.7
cm) beyond the bottom of the cabinets.
• For cooktop installation in a solid surface material such as granite, quartz
or any other natural or synthetic solid surface, it is recommended that the
cutout be prepared by a professional cabinet or countertop installer.
Cooktop cutouts in wood or wood-laminate countertops may be able to
be prepared using a saber saw and electric drill.
• An approved built-in under counter oven may be installed below the
cooktop. Refer to oven manufacturer’s installation instructions for
appropriate clearances, dimensions, and cutout dimensions.
• A ventilation hood may be installed above the cooktop. See the ventilation
hood installation instructions for the appropriate dimensions and
clearances.
• Grounded electrical supply is required. See "Electrical Requirements"
section.
IMPORTANT: To avoid damage to your cabinets, check with your builder or
cabinet supplier to make sure that the materials used will not discolor,
delaminate, or sustain other damage.
12
PRODUCT DIMENSIONS
R-CTES305
1
7/8”
47 mm
28 3/4”
18
7/8”
730 mm
480 mm
20
1/2”
520 mm
30
5/16”
770 mm
NOTE:
• Power cord is located at the rear right bottom of the cooktop.
• Length of powe
r cord is approximately 47 1/4" (120 cm).
13
R-CTES305
3 9/16”
90 mm
18
7/8”
480 mm
1
9/16”
40 mm
1
7/8”
47 mm
28
3/4”
730 mm
14
R-R-CTES365
1 7/8”
47 mm
33 7/8”
18 7/8”
860 mm
480 mm
20 1/2”
520 mm
35 7/16”
900 mm
NOTE:
• Power cord is located at the rear right bottom of the cooktop.
• Length
of power cord is approximately 47 1/4" (120 cm).
15
R-R-CTES365
3 9/16”
90 mm
18
7/8”
480 mm
1
9/16”
40 mm
1
7/8”
47 mm
33
7/8”
860 mm
16
CUTOUT DIMENSIONS
IMPORTANT: To avoid damage to your cabinets, check with your builder or
cabinet supplier to make sure that the materials used will not discolor,
delaminate or sustain other damage.
Model
C
Cutout Width
Recommended
Cutout Width
R-CTES305 (30")
29 1/8" – 29 3/16" (740
- 742 mm)
29 1/8"
(740 mm)
R-CTES365 (36")
34 1/4" – 34 5/16" (870 –
872 mm)
34 1/4"
(870 mm)
Model
D
Cutout Depth
Recommended
Cutout Depth
R-CTES305 (30")
R-CTES365 (36")
19 5/16" – 19 3/8" (490 –
492 mm)
19 5/16"
(490 mm)
C
D
2 3/8" (6 cm)
min. distance
from front
edge of cutout
and front edge
of countertop
2" (5 cm)
min. distance
between rear
edge of cutout
and the wall
behind the
cooktop
1 3/16" (30 mm)
min. thickness
of the
countertop
surface
17
NOTE:
• For cooktop installation in a solid surface material such as granite,
quartz or any other natural or synthetic solid surface, it is recommended
that the cutout be prepared by a professional cabinet or countertop
installer. Cooktop cutouts in wood or wood-laminate countertops may
be able to be prepared using a saber saw and electric drill.
• The countertop surface thickness should be at least 1 3/16" (30 mm).
CLEARANCES
IMPORTANT: If installing the cooktop in combination with a range hood,
microwave hood combination, or built-in under counter oven, follow their
specific product installation instructions for dimensional clearances above the
cooktop surface or below the cooktop.
GIVEN DIMENSIONS ARE MINIMUM CLEARANCES.
13 in
(33 cm)
Overhead
Cabinet
Depth
36 in
(91.4 cm)
18 in
(45.7 cm)
30 in
(76.2 cm)
E
2 in
(5 cm)
to right
wall
2 in
(5 cm)
to left
wall
24 in
(61 cm)
Lower
Cabinet
Depth
5 in
(12.7 cm)
to built-in under
counter oven
any combustible
surfaces
18
Model
E
Overhead Cabinet Horizontal Clearance
R-CTES305 (30") 30" (76.2 cm)
R-CTES365 (36") 36" (91.4 cm)
NOTE:
• 30" (76.2 cm) minimum clearance between top of cooktop platform and
bottom of the overhead cabinet.
• 18" (45.7 cm) minimum clearance from countertop to underside of
nearest cabinets on both sides of cooktop.
• 2 3/8" (6 cm) minimum clearance from front edge of cutout and front
edge of countertop.
• 2" (5 cm) minimum clearance between rear edge of cutout and the wall
behind the cooktop.
• 2" (5 cm) minimum clearance from cutout to nearest vertical wall or
cabinet on left or right side of the cooktop below the 18" (45.7 cm)
minimum clearance height.
• 5" (12.7 cm) minimum vertical clearance from the cooktop bottom to
built-in under counter oven, microwave, warming drawer, or any
combustible surfaces, such as a cabinet drawer.
19
ELECTRICAL REQUIREMENTS
WARNING
ELECTRICAL SHOCK HAZARD
• Disconnect power before servicing.
• Use 8 gauge copper wire.
• Electrically ground cooktop.
• Failure to follow these instructions can result in death, fire, or electrical
shock.
If codes permit and a separate ground wire is used, it is recommended that a
qualified electrical installer determine that the ground path and wire gauge are
in accordance with local codes.
Check with a qualified electrical installer if you are not sure the cooktop is
properly grounded.
Make sure that the electrical connection, grounding, and wire size are
adequate and in conformance with all local codes and ordinances, or in their
absence, with the National Electrical Code, ANSI/NFPA No. 70 - latest edition
in the United States, or with CSA Standard C22.1, Canadian Electrical Code,
Part 1 in Canada.
A copy of the above code standards can be obtained from:
• National Fire Protection Association
1 Batterymarch Park
Quincy, MA 02169
• CSA International
8501 East Pleasant Valley Road
Cleveland, OH 44131-5575
20
Before You Make the Electrical Connection:
To properly install your cooktop, you must determine the type of electrical
connection you will be using and follow the instructions provided for it here.
• This appliance must be supplied with the proper voltage and frequency,
and connected to an individual, properly grounded, 50 amp (minimum)
branch circuit protected by a circuit breaker or time-delay fuse.
• The cooktop is rated for 240V. The model/serial/rating plate is located on
the metal cabinet underneath the cooktop.
• The cooktop is equipped with a 3-wire power cord.
• A single-phase (split-phase), 3-wire or 4-wire, AC 240 Volt 60 hertz
electrical system is required. It is the personal responsibility of the cooktop
owner to provide the correct electrical service for this cooktop.
• The cooktop should be connected directly to the junction box through
flexible, armored or nonmetallic sheathed, copper cable. The flexible,
armored cable extending from the fuse box or circuit breaker box should
be connected directly to the junction box.
• Locate the junction box to allow as much slack as possible between the
junction box and the cooktop so that the cooktop can be moved if
servicing becomes necessary in the future.
• Do not cut the conduit. Use the length of conduit provided.
• A UL listed or CSA approved conduit connector must be provided at each
end of the power supply cable (at the cooktop and at the junction box). A
listed conduit connector is already provided at the cooktop.
• If the house has aluminum wiring follow the procedure below:
- Connect the aluminum wiring using special connectors and/or tools
designed and UL listed for joining copper to aluminum.
- Follow the electrical connector manufacturer’s recommended
procedure. Aluminum/copper connection must conform with local
codes and industry accepted wiring practices.
- If an anti-oxidant compound is added to the wiring connectors, the
compound should be UL-Listed and suitable for the application
materials, voltage and temperature.
- Connectors for joining Aluminum and Copper wiring may be larger in
size than standard connectors. It is recommended to use a double
gang, or larger, electrical box to enclose the connectors joining
Aluminum and Copper wiring.
21
INSTALLATION INSTRUCTIONS
IMPORTANT: This appliance shall be installed only by authorized persons and
in accordance with the manufacturer's installation instructions, municipal
building codes, and electrical wiring regulations.
PREPARATION
WARNING
EXCESSIVE WEIGHT HAZARD
• Use two or more people to move and install cooktop. Failure to do so
can result in back or other injury.
CAUTION
LACERATION, FOREIGN OBJECT, CRUSH HAZARD
• When installing, moving, or servicing any appliance, wear proper
protective equipment, including cut resistant gloves, steel-toed shoes,
and safety glasses.
• When preparing cooktop opening, make sure the inside of the cabinet
and the cooktop do not interfere with each other. (See the "Clearances"
section.)
• Remove packaging materials package from the cooktop before beginning
installation.
• Be sure to keep all literature, manual(s), etc. in a safe place for future
reference.
• Make sure you have all the tools and materials you need before starting
the installation of the cooktop.
• Your home must provide the adequate electrical service needed to safely
and properly use your cooktop. (Refer to the "Electrical Requirements"
section, and make sure all local codes and ordinances are followed exactly
as stated.)
22
H
INSTALL CLAMPING BRACKETS
G
G H
Model
Countertop
Surface
Bracket
Thickness
Width
R-CTES305 (30")
1 3/16
" – 1 9/16" (30
– 40 mm)
0.79"
(20 mm)
R-CTES365 (36")
Wooden Countertops
Make sure any cut surfaces on the wooden countertop are sealed with a
special varnish, silicone rubber, or resin to prevent the wood from swelling as a
result of moisture. The sealant must be temperature-resistant. Ensure that the
sealant does not get on the top surface of the countertop.
23
1. Place the cooktop on a stable, smooth surface, using the packaging to
protect the glass. Do not apply force to the controls.
2. Locate the bracket mounting holes on the front and rear sides of the
cooktop’s metal base.
3. Position the clamping brackets at the front and rear edges of the cutout
slots, as shown in the diagram.
4. Align the flange of each clamping bracket with the cutout slot and screw
hole.
5. Insert the provided screws (M4 × 6 mm) through the screw holes and
secure the clamping brackets to the cooktop base.
6. Tighten the screws firmly, but do not overtighten.
7. Ensure each clamping bracket makes full contact with the underside of the
countertop. This keeps the cooktop securely in place and prevents
movement during use.
Screw Hole
Flange
Cutout Slots
Screws
Clamping Bracket
24
INSTALL COOKTOP
WARNING
EXCESSIVE WEIGHT HAZARD
• Use two or more people to move and install cooktop. Failure to do so
can result in back or other injury.
CAUTION
LACERATION, FOREIGN OBJECT, CRUSH HAZARD
• When installing, moving, or servicing any appliance, wear proper
protective equipment, including cut resistant gloves, steel-toed shoes,
and safety glasses.
IMPORTANT:
• Do not use sealant between the cooktop and the countertop. Using
sealant under the cooktop could result in damage to the cooktop and the
countertop if the cooktop ever needs to be removed for servicing.
• If the cooktop is being installed into a blind counter (one with no cabinet
opening below), electrical wire connections must be made before putting
the cooktop into the cutout opening.
• The foam strip around bottom of the four edges of the cooktop glass
helps avoid damage to the underside of the cooktop glass from debris
and helps the cooktop sit flat on slightly uneven counters.
1. Using 2 or more people, feed the cooktop power cord down through the
counter cutout and place the cooktop centered into the cutout. Make sure
that the front edge of the cooktop is parallel to the front edge of the
countertop.
25
Clamping Bracket
2. Using both hands, press down evenly on the sides of the cooktop. Make
sure that the foam strip below the edges of the cooktop glass sit flush w ith
the countertop on all sides.
• Check that the cooktop glass is level and sits evenly across the
cooktop.
• Ensure no wires or objects are trapped between the cooktop base
and the countertop.
• Gently push the cooktop from different sides to make sure it does
not move. The foam strip should provide a tight seal all around.
• Confirm that the clamping brackets underneath are in full contact
with the underside of the countertop, holding firmly in place.
• If any movement is detected, adjust the clamping brackets and
retighten the screws as needed.
26
ELECTRICAL CONNECTION
WARNING
ELECTRICAL SHOCK HAZARD
• Disconnect power before servicing.
• Use 8 gauge copper wire.
• Electrically ground cooktop.
• Failure to follow these instructions can result in death, fire, or electrical
shock.
IMPORTANT:
• Before installation or servicing, disconnect the power supply by either
removing the fuse, shutting off the main power or manually "tripping" the
circuit breaker.
• Installation work and repairs should only be performed by a qualified
technician in accordance with all applicable codes and standards. Repairs
and service by unqualified persons could be dangerous and the
manufacturer will not be held responsible.
• Before connecting the appliance to the power supply, make sure that the
voltage and frequency listed on the rating label correspond with the
household electrical supply. This data must correspond to prevent
appliance damage. Consult an electrician if in doubt.
• Connect the cooktop cable to the junction box through the UL listed or
CSA approved conduit connector.
• When making the wire connections, use the entire length of conduit
provided. The conduit must not be shortened.
The cooktop must connect to a single-phase (split-phase), 3-wire or 4-wire, AC
240 Volt 60 hertz electrical system. This appliance must be supplied with the
proper voltage and frequency, and connected to an individual, properly
grounded, 50 amp (minimum) branch circuit protected by a circuit breaker or
time-delay fuse.
27
3-WIRE POWER SUPPLY CONNECTION
IMPORTANT: Use the 3-wire cable from power supply where local codes
permit connecting the frame-ground conductor to the neutral (white) junction
box wire.
1. Disconnect power.
2. Remove junction box cover, if present.
3. Connect the flexible cable conduit from the cooktop to the junction box
using a UL listed or CSA approved conduit connector.
4. Tighten screws on conduit connector if present.
5. Connect the two black wires together using the UL listed wire connectors.
6. Connect the two red wires together using the UL listed wire connectors.
7. Connect the green wire to the white (neutral) wire in the junction box
using the UL listed wire connectors.
8. Install junction box cover, and reconnect power.
3-Wire Cable from Cooktop
Red Wires
Black Wires
Green
Ground Wire
White Wire
Junction Box
UL Listed or
CSA Approved
Wire Connector
3-Wire Cable from Power Supply
28
IMPORTANT: Use the 4-wire cable from power supply where local codes do
not permit connecting the frame-ground conductor to the neutral (white)
junction box wire.
1. Disconnect power.
2. Remove junction box cover, if present.
3. Connect the flexible cable conduit from the cooktop to the junction box
using a UL listed or CSA approved conduit connector.
4. Tighten screws on conduit connector if present.
5. Connect the two black wires together using the UL listed wire connectors.
6. Connect the two red wires together using the UL listed wire connectors.
7. Connect the green wire from the cooktop cable to the green or bare
ground wire (in the junction box) using the UL listed wire connectors.
8. Put a UL listed wire connector on the end of the white (neutral) wire in the
junction box.
NOTE:
• Do not connect the bare ground wire to the neutral (white) wire in
the junction box.
9. Install junction box cover, and reconnect power.
4-Wire Cable from Power Supply
3-Wire Cable from Cooktop
Red Wires
Black Wires
Green
Ground Wires
White Wire
Junction Box
UL Listed or
CSA Approved
Wire Connector
4-WIRE POWER SUPPLY CONNECTION
29
COMPLETE INSTALLATION
CHECKING OPERATION OF THE SURFACE HEATING ELEMENTS
STANDARD SURFACE HEATING ELEMENTS
to turn on the cooktop. 1. Press the power button
2. Select your cooking zone .
3.
4. to turn off
Tap “9” for maximum heat. The zone will glow red when on.
Tap “0” to turn off the element, or press the power button
the cooktop.
5. When hot, the display shows “H” until the surface cools.
1 2 3 4 5 6 7 8 9
Hold 3 Sec
30
FRONT LEFT TRIPLE SURFACE HEATING ELEMENT
1. Press the power button
2. Select the front left zone
to turn on the cooktop.
to use the smallest ring.
3.
4. once for two rings, or twice for all
Set your power (1–9).
Press the triple element button
three (look for the indicator lights).
to shut off the cooktop. 5. Press “0” to turn off, or use the power button
6. “H” means the surface is still hot.
SYNCHRONIZE CENTER HEATING ELEMENTS
to turn on the cooktop.
.
1. Press the power button
2. Select the center zone
3. Set the power level (1–9).
4. Press the Sync button to link both center elements (the indicator
light will turn on) and both zones will heat together.
5. To stop syncing, press the Sync button again (the indicator light will
turn off).
to turn off the 6. Press “0” to turn off the zone, or the power button
cooktop.
7. “H” in the display means the surface is still hot.
31
OVERVIEW
BEFORE USING THE COOKTOP
Read all instructions before using.
WARNING
• Do not cook on a broken cooktop. If the cooktop is broken, cleaning
solutions and spillovers may penetrate the broken cooktop and create a
risk of electric shock. Contact a qualified technician immediately.
• Do not place hot cookware over the keypads or indicator lights on the
control panel. Placing hot cookware on the control panel can damage
the electronic underneath.
• Do not place or store items that can melt or catch fire on the glass
cooktop, even when it is not being used.
• Never leave surface units unattended at high heat settings. Boilovers
cause smoking and greasy spills that may catch on fire.
• Keep flammable items away from the cooktop.
• Turn off all controls when done cooking.
• Turn cookware handles inward and not extend over adjacent surface
units to reduce the risk of burns, ignition of flammable materials, and
spillage due to unintentional contact with the cookware.
• Always place the pan in the center of the surface unit you are cooking
on. Proper contact of cookware to heating element also will improve
efficiency.
• Clean cooktop with caution. If a wet sponge or cloth is used to wipe
spills on a hot cooking area, be careful to avoid steam burn. Some
cleaners can produce noxious fumes if applied to a hot surface.
32
CAUTION
• Never cook directly on the glass. Always use cookware.
• Do not use the glass cooktop surface as a cutting board.
• Do not place any cookware, utensils, or leave excess water spills on
control key pads. This may result in unresponsive touch pads and
turning off the cooktop if present for several seconds.
• Do not slide metal or glass across the cooktop surface. Cookware with
rough or uneven bottoms can mark or scratch the cooktop surface.
• Do not place sealed containers on the cooktop.
• Do not place aluminum foil or plastic items such as salt and pepper
shakers, spoon holders, or plastic wrappings or any other material on
the cooktop when it is in use.
• Do not turn surface units on before placing cookware.
• Always turn the surface units off before removing cookware.
• The surface element may appear to have cooled after it has been turned
off. The element may still be hot and touching the element before it has
cooled sufficiently can cause burns.
• Only certain types of glass, glass-ceramic, ceramic, earthenware, or
other glazed cookware are suitable for cooktop service without breaking
due to the sudden change in temperature.
• Choose proper heating element size. For smaller pots and pans, use the
smaller heating elements. For larger pots and pans, use the larger
heating elements. Select pans that have flat bottoms large enough to
cover the heating elements. Using undersized pans exposes a portion of
the heating element to direct contact and may result in clothing burning.
• Immediately clean spills on the cooking area to prevent a tough cleaning
chore later.
• Do not use a steel-wool pad or scrub pad or abrasive cleaning pads.
They can scratch the surface.
33
COOKTOP LAYOUT
R-CTES305, R-CTES365
1 2 3 4 5 6 7 8 9
Hold 3 Sec
CONTROL PANEL
R-CTES305, R-CTES365
1 2 3 4 5 6 7 8 9
Hold 3 Sec
34
1. Single Heating Element
2. Synchornize Element
3. Triple Heating Element
4. Control Panel
# Keypad Description
1 Element To select the heating elements.
2 Sync Burner Turns the synchronization of the center
burners on or off, allowing them to operate
as one.
3 Triple Element To select the triple heating element and
adjust the ring size.
4 Timer To set or cancel the timer.
5 Element Power Slider To set the power level of the heating
elements.
6 Lock To activate and deactivate cooktop keypads.
7 Power To turn the cooktop on and off.
8
Warm
To keep food warm at a low, steady
temperature.
9
0
To turn off the selected heating element
10
Turbo Boost
To activate the accelerated heating function
for rapid power for 2 minutes.
11
Pause/Play
To temporarily pause or resume all cooking
zones.
1 2 3 4 5 6 7 8 9
FEATURES
ELEMENT POWER SLIDER
This function lets you set the cooking power easily.
Slide your finger along the bars below the numbers (1 to 9) or press to
instantly select that power level. Sliding to the right increases the power;
sliding to the left decreases it.
This gives you fast, precise control over the heat for every cooking zone.
35
TIMER
Set the heating element to operate for a specific length of time up to 99
minutes and the heating element turns off automatically at the end of the
cooking time.
NOTE:
• The heating element must be turned on before setting the timer.
Setting the Timer
1. Turn on the cooktop and select the front-right burner .
2.
3.
Set your desired power level (for example, 5).
Press the timer button within 4 seconds after selecting the power
level until the timer indicator for the front-right burner lights up using the
Element Power Slider (1-9).
4. Set the right digit:
• Press the timer button again; the right digit on the display will
blink.
• Use the Element Power Slider (0–9) to select the right digit (for 25
minutes, press 5).
5. Set the left digit:
• Quickly press the timer button again (within 4 seconds); the left
digit will blink.
• Use the Element Power Slider to set the left digit (for 25 minutes,
press 2).
6. Wait 4 seconds and the timer will start. The display will count down and
the burner will turn off when the timer reaches 00. The “H” symbol will
appear if the surface is still hot.
7. To change the timer during cooking, you do not need to reset the power
level. Simply select the element and follow the same timer steps to adjust
the time.
8. You can also set timers for multiple cooking zones. Select each zone and
repeat the timer steps. The display will show the countdown for all the
zones. When any timer finishes, you’ll hear a beep and the corresponding
burner will turn off automatically.
36
Canceling the Timer
for approximately 3 seconds to
All Timers
1. Touch and hold the timer button
cancel timer for all cooking zones.
Individual Timer
1. To Select the cooking zone you want to stop, press the timer
button , and enter “00” to turn off the timer for that zone.
LOCK
The Lock feature locks most keypads (except the power keypad) to avoid
unintended use of the cooktop.
• Press and hold the lock keypad for 3 seconds to activate or
deactivate the cooktop keypads. The display above the timer keypad will
show "Lo" when the lock is activated.
to keep the burner at a low temperature and
WARM
Press the Keep Warm icon
maintain your food’s warmth.
. Press the icon again to The display will indicate the Keep Warm mode
turn off this feature.
Turbo Boost
This function gives the selected cooking zone a temporary surge of maximum
power for rapid heating—ideal for quickly boiling water or heating up a pan.
• To use Turbo Boost, first select a cooking zone and Press the Turbo Boost
icon . The zone will immediately switch to its highest possible heat
(for example, up to 2,400W on certain zones), and the display for that
zone will show “tb” to indicate Turbo Boost is active.
• Turbo Boost will stay active for up to 2 minutes.
• After 2 minutes, the zone will automatically return to power level 9, even if
you selected a different level before using Turbo Boost. You can then
adjust the power level as needed.
This function can be used across multiple cooking zones simultaneously at a
time. Turbo Boost helps you save time and makes it easier to start cooking fast,
but remember to use it carefully to avoid spills or overheating.
37
PAUSE/PLAY
This function temporarily stops all cooking zones and resumes them with one
touch , allowing you to pause cooking whenever needed.
OPERATION
COOKING AREAS
The cooking areas on your cooktop are identified by permanent circles on the
glass cooktop surface.
For the most efficient cooking, fit the pan size to the element size. Pans should
not extend more than 1/2" to 1" beyond the cooking area.
When a control is turned on, a glow can be seen through the glass cooktop
surface.
NOTE:
• It is normal for the cooktop elements to cycle on and off during
cooking, even on higher settings.
• Do not place hot cookware over the keypads or indicator lights in the
control panel. Placing hot cookware on the control panel can damage
the electronic underneath.
HOT SURFACE INDICATOR
The element display next to the element keypad shows "H" after the element is
turned off, and indicates that element surface is still hot. When the surface has
cooled to approximately 150°F and the hot surface indicator "H" disappears in
the element display, the glass surface may still feel slightly hot to touch.
38
USING THE COOKTOP ELEMENTS
The cooktop elements have a 2-hour heating time limit, after which the control
will automatically turn off the elements to avoid the elements being left on
accidentally. If desired, the cooktop elements can be restarted after the time
limit expires.
Turning on a Single Element
Turning on the Front Left Triple Surface Heating Element
toPress the power button turn on the cooktop. 1.
2. Select your cooking zone .
3.
4. to turn off
Tap “9” for maximum heat. The zone will glow red when on.
Tap “0” to turn off the element, or press the power button
the cooktop.
5. When hot, the display shows “H” until the surface cools.
1. Press the power button
2. Select the front left zone
to turn on the cooktop.
to use the smallest ring.
3.
4. once for two rings, or twice for all
Set your power (1–9).
Press the triple element button
three (look for the indicator lights).
to shut off the cooktop. 5. Press “0” to turn off, or use the power button
6. “H” means the surface is still hot.
39
Turning on the Center Sync Heating Elements
to turn on the cooktop.
.
1. Press the power button
2. Select the center zone
3. Set the power level (1–9).
4. Press the Sync button to link both center elements (the indicator
light will turn on) and both zones will heat together.
5. To stop syncing, press the Sync button again (the indicator light will
turn off).
to turn off the 6. Press “0” to turn off the zone, or the power button
cooktop.
7. “H” in the display means the surface is still hot.
40
USING THE PROPER COOKWARE
The size and type of cookware will influence the settings needed for the best
cooking results. Cookware should have flat bottoms that make good contact
with the entire surface heating element.
Cookware Recommendations
• Flat bottom and straight sides
• Heavy-gauge pans
• Pan sizes that match the amount of food to be prepared and the size of the
surface element
• Weight of handle does not tilt pan. Pan is well balanced
• Tight-fitting lids
• Flat bottom woks
NOTE:
• Do not use woks that have support rings. This type of wok will not heat
on glass surface elements.
• Do not use foil or foil-type containers. Foil may melt onto the glass. Do
not use the cooktop if metal has melted on it.
41
Choosing Cookware
The cookware material determines how evenly and quickly heat is transferred
from the surface element to the pan bottom.
Recommended
• Aluminum - Excellent heat conductor. Some types of food will cause it
to darken (anodized aluminum cookware resists staining and pitting).
If aluminum pans slide across the ceramic cooktop, they may leave
metal marks which will resemble scratches. Remove these marks
immediately. Because of its low melting point, thin weight aluminum
should not be used.
• Copper - Excellent heat conductor but discolors easily. May leave
metal marks on glass-ceramic (see Aluminum above). Do not let these
pots boil dry. Overheated metal can bond to glass cooktops. An
overheated copper bottom pot will leave a residue that will
permanently stain the cooktop if not removed immediately.
• Stainless Steel - Slow heat conductor with uneven cooking results. Is
durable, easy to clean and resists staining.
• Enamel (painted) on Cast Iron - Bottom of pan must be smooth
coated and smooth.
Not Recommended
• Enamel (painted) on Steel - Heating empty pans can cause
permanent damage to cooktop glass. The enamel can melt and bond
to the ceramic cooktop.
• Cast iron - A poor heat conductor, slow to absorb heat but retains
heat very well. Will scratch the glass surface. Not recommended
unless designed specifically for use on ceramic cooktops.
• Glass-ceramic - Slow heat conductor. Poor performance, and will
scratch the glass surface.
• Stoneware - Poor performance, and may scratch the glass surface.
42
COOKTOP CARE AND MAINTENANCE
CLEANING
IMPORTANT:
• Before cleaning, make sure all controls are off and the cooktop is cool.
• Always follow label instructions on cleaning products. Soap, water and a
soft cloth or sponge are suggested first unless otherwise noted.
• Do not use abrasive cleaning products.
GENERAL CLEANING
• Before using the cooktop for the first time, clean it with a ceramic cooktop
cleaner. This helps protect the top and makes cleanup easier.
• Regular use of ceramic cooktop cleaner will help keep the cooktop
looking new.
• If any sugar or food containing sugar spills, or plastic or foil melts on the
cooktop, remove the material IMMEDIATELY with a metal razor scraper
while the cooking surface is still hot to avoid the risk of damage to the
glass-ceramic surface. When used correctly, the scraper will not damage
the cooktop surface.
• For your safety, please use an oven mitt or pot holder while scraping the
hot cooking surface.
• If water or food containing water spills, remove the spill IMMEDIATELY
with a dry paper towel.
• Do not use scrub pads or abrasive cleaning pads. They may damage your
cooktop surface.
Cleaning Method:
• Use ceramic cooktop cleaner on the glass cooktop. Other creams may not
be as effective or may scratch, damage or stain the cooktop surface.
• Use a paper towel or non-scratch cleaning pad to clean the entire cooktop
surface.
• Rinse with clear water and use a dry cloth or paper towel to remove all
cleaning residue.
43
NOTE:
• Any damage or failure of the product resulting from the items
below may not be covered under the Limited Warranty.
- Sugary spillovers (such as preserves, ketchup, tomato sauce,
jellies, fudge, candy, syrups, or chocolate) or melted plastics
can cause pitting on the surface of your cooktop.
- If food or water containing calcium (such as baking powder,
wine, milk, spinach, or broccoli) is spilled on the cooktop, it can
permanently stain or discolor the surface.
BURNED-ON RESIDUE
• Allow the cooktop to cool.
• For additional protection, after all residue has been removed, polish the
entire surface with ceramic cooktop cleaner and a paper towel.
Cleaning Methods:
• Spread a few drops of ceramic cooktop cleaner on the entire burned
residue area. Using a non-scratch cleaning pad for ceramic cooktops, rub
the residue area, applying pressure as needed. Leave the cleaner on for
10 minutes before rinsing it off.
• Rinse with clear water and wipe the cooktop surface with a clean, dry
paper towel. If any residue remains, repeat the steps listed above as
needed.
NOTE:
• Damage to your glass surface may occur if you use scrub pads
other than those recommended.
HEAVY BURNED-ON RESIDUE
• Allow the cooktop to cool.
• For additional protection, after all residue has been removed, polish the
entire surface with ceramic cooktop cleaner and a paper towel.
44
Cleaning Methods:
• While the cooktop is still warm, use a single-edge razor blade scraper at
approximately a 30° to 45° angle against the glass surface and scrape the
soil. It will be necessary to apply pressure to the razor scraper in order to
remove the residue.
• When the cooking surface is completely cooled, spread a few drops of
ceramic cooktop cleaner on the entire burned residue area. Using a non-
scratch cleaning pad for ceramic cooktops, rub the residue area, applying
pressure as needed. Leave the cleaner on for 10 minutes before rinsing it
off.
• Rinse with clear water and wipe the cooktop surface with a clean, dry
paper towel.
NOTE:
• Do not use a dull or nicked blade.
METAL MARKS AND SCRATCHES
• Cookware with rough or uneven bottoms can mark or scratch the cooktop
surface. Carefully check the bottom of pans.
• Do not slide metal or glass across the cooktop surface.
• Do not use cookware with any dirt build-up on the bottom.
• Always clean the cooktop surface before cooking.
• Be careful not to place aluminum baking sheets or aluminum frozen entrée
containers on a hot cooktop surface. It will leave shinny dots or markings
on the cooktop surface. These markings are permanent and cannot be
cleaned off.
Cleaning Methods:
• Be careful not to slide pots and pans across your cooktop. It will leave
metal markings on the cooktop surface. These marks are removable using
the ceramic cooktop cleaner with a non-scratch cleaning pad for ceramic
cooktops.
• If pots with a thin overlay of aluminum or copper are allowed to boil dry,
the overlay may leave black discoloration on the cooktop. This should be
removed immediately before heating again or the discoloration may be
permanent.
45
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service
call.
COOKTOP PROBLEMS
PROBLEM POSSIBLE CAUSE SOLUTION
Surface units
do not work
properly
There is no power to
the cooktop.
Make sure electrical plug is plugged
into a live, properly grounded outlet.
Replace the fuse or reset the circuit
breaker.
Cooktop controls
improperly set.
Check to see the correct control is
set for the surface unit you are using.
Excessive
heat around
cookware on
cooktop
The cookware is not
the proper size for
the element or
burner.
Use cookware with a bottom surface
approximately the same size as the
cooking area, element, or surface
burner. Cookware should not extend
more than 1" (2.5 cm) outside the
cooking area. Adjust the power level
or burner flame appropriately.
Frequent
cycling on
and off of
surface units
The element cycle
on and off to
maintain the heat
setting.
This is normal even when the
element is on the highest setting.
Surface unit
stops
glowing
when
changed to a
lower setting
The unit is still on
and hot.
This is normal.
Cooking
results are
not what
expected
Using incorrect
cookware.
See the "Using The Proper
Cookware" section.
The control knob is
not set to the proper
heat level.
See the "Using The Cooktop
Elements" section.
46
PROBLEM POSSIBLE CAUSE SOLUTION
Unable to
maintain a
rolling boil or
will not cook
fast enough
Using improper
cookware.
Use pans with flat bottoms and that
match the diameter of the cooktop
element selected. See the "Using
The Proper Cookware" section.
Using large
cookware without
lid.
Large pots and pans can lose a lot of
heat from the top. Cover pot or pan
with a lid to retain heat better.
Areas of
discoloration
on the
cooktop
Food spillovers not
cleaned before next
use.
See the "Cleaning" section.
Cooktop is not
cleaned thoroughly.
See the "Cleaning" section.
Mineral deposits
from water and
food.
Remove using a glass-ceramic
cooktop cleaning crème. Use
cookware with clean, dry bottoms.
Scratches or
abrasions on
cooktop
surface
Coarse particles
such as salt or sand
between cooktop
and utensils can
cause scratches.
Be sure the cooktop surface and
bottoms of utensils are clean before
using. Small scratches do not affect
cooking and will become less visible
with time.
Cookware with
rough bottom has
been used.
Use smooth, flat-bottomed
cookware.
Cleaning materials
not recommended
for glass-ceramic
cooktop have been
used.
See the "Cleaning" section.
Metal marks
Scraping of metal
utensils on cooktop
surface.
Do not slide metal utensils on
cooktop surface. Use a glass-ceramic
cooktop cleaning crème to remove
the marks. See the "Cleaning"
section.
Brown
streaks or
specks
Boilovers are
cooked onto
surface.
Use a blade scraper to remove soil.
See the "Cleaning" section.
47
LIMITED WARRANTY
WARRANTY AND SERVICE
TO RECEIVE WARRANTY SERVICE, YOUR PRODUCT MUST BE REGISTERED.
TO REGISTER AND REVIEW FULL WARRANTY DETAILS, VISIT:
FGSBRANDS.COM/RCA-WARRANTY
SCAN TO REGISTER
CUSTOMER SUPPORT
TO CHAT CUSTOMER SERVICE FOR ASSISTANCE, VISIT:
FGSBRANDS.COM/RCA-HELP/
SCAN FOR HELP
48
IMPORTANT
Do Not Return This Product To The Store
If you have a problem with this product, please contact Customer Support at
+1 (626) 800-4288
DATED PROOF OF PURCHASE, MODEL #, AND SERIAL # REQUIRED FOR
WARRANTY SERVICE.
IMPORTANT
Ne pas Réexpédier ce Produit au Magasin
Pour tout problème concernant ce produit, veuillez contacter le service des
consommateurs Customer Support au
+1 (626) 800-4288
UNE PREUVE D’ACHAT DATEE EST REQUISE POUR BENEFICIER DE LA
GARANTIE.
IMPORTANTE
No regrese este producto a la tienda
Si tiene algún problema con este producto, por favor contacte el ayuda al
cliente al
+1 (626) 800-4288
(Válido solo en E.U.A.)
NECESITA UNA PRUEBA DE DE COMPRA FECHADA, NÚMERO DE MODELO Y
DE SERIE PARA EL SERVICIO DE LA GARANTÍA.
Correct Disposal of this product:
This marking indicates that this appliance should
not be disposed with other household wastes.
To prevent possible harm to the environment or
human health from uncontrolled waste disposal,
recycle it responsibly to promote the sustainable
reuse of material resources.
49
MEMO
50
MEMO
51
This product has been manufactured and sold under the responsibility of
Future Global Supply LLC.
RCA, the RCA Logo and the two dogs (Nipper and Chipper) logo are
trademarks used under license by Future Global Supply LLC – further
information at rca-brand.com.
All other products, services, companies, trademarks, trade or product names
and logos referenced herein are the property of their respective owners.
For service assistance and product
information please call:
(626) 800-4288
Electronic version of this manual is
available at: fgsbrands.com/rca-manuals
