User's Guide
SC-G6000 Series User's Guide
Copyrights and Trademarks
2
Copyrights and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is
designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses
incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations
to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than
those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface
cables other than those designated as Epson Approved Products by Seiko Epson Corporation.
EPSON is a registered trademark of Seiko Epson Corportation.
Microsoft, Windows, Internet Explorer and Microsoft Edge are trademarks of the Microsoft group of companies.
Apple, Mac and OS X are registered trademarks of Apple Inc, registered in the U.S. and other countries.
QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.
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All other trademarks are the property of their respective owners and used for identification purposes only.
© 2025 Seiko Epson Corporation
10/25
CPD-65906R1
Contents
Copyrights and Trademarks
Notes on Manuals
Meaning of Symbols........................ 5
Screenshots.............................. 5
Illustrations.............................. 5
Operating System References.................. 5
Windows.............................. 5
Mac OS............................... 5
Manual Organization....................... 5
Viewing Video Manuals..................... 6
Viewing PDF Manuals....................... 6
Introduction
Printer Parts.............................. 8
Front Section........................... 8
Inside................................ 10
Back................................. 12
Roll adapter........................... 13
Control panel.......................... 14
Home Screen.......................... 15
Notes on Handling........................ 22
Installation space....................... 22
Notes when using the printer............... 22
Notes when not using the printer............ 23
Notes on Using the Control Panel............ 24
Notes on Handling Ink Supply Units/
Cleaning Ink Supply Units................. 25
Notes on Handling White Ink.............. 26
Handling Media........................ 26
Introducing the Software Supplied (For North
America and Latin America)................. 27
Software Provided on the Disc Supplied with
the Printer............................ 27
Other Software Supplied.................. 27
Introducing the Software Supplied (For Regions
Other Than North America and Latin America). . . 28
Software Provided on the Disc Supplied with
the Printer (Windows Only)............... 28
Software Provided by epson.sn (Windows
Only)................................ 28
Other Software Supplied.................. 29
Using Epson Edge Print PRO (Windows Only). . . . 31
Starting Procedure...................... 31
Acquiring and Registering EMX Files......... 31
Closing Procedure....................... 31
Using Epson Edge Dashboard................ 31
Starting Procedure...................... 31
Registering the Printer.................... 32
Download the EMX File.................. 32
Closing Procedure....................... 32
Using EPSON Software Updater (Windows). . . . . . 32
Checking Software Update Availability........ 32
Receiving Update Notifications............. 33
Using Web Config......................... 33
Summary of Functions................... 33
Starting Procedure...................... 34
Closing Procedure....................... 34
Uninstalling Software...................... 34
Windows............................. 34
Mac OS.............................. 35
Notes on the Administrator Password........... 35
Checking the Initial Password.............. 35
Changing the Password................... 35
Basic Operations
Workflow for Correct Printing................ 36
Registering Media Settings on the Printer. . . . . . . . 36
Notes When Handling Media................. 37
Notes on Loading Media.................... 37
Loading Media........................... 38
Select Settings for Loaded Media.............. 38
Printing................................ 39
Cutting Media............................ 39
Setting Auto Cut........................ 40
Performing Manual Cut................... 40
Removing Media.......................... 41
Removing Media When that has Run Out. . . . . . 41
Removing Media During Use............... 41
Optimizing Media Settings (Print Head
Alignment and Media Feed Adjustment)........ 43
Print Head Alignment.................... 43
Media Feed Adjustment................... 44
Adjusting the Amount of Media Fed While
Printing................................ 45
Printable Area............................ 47
SC-G6000 Series User's Guide
Contents
3
Maintenance
When to Perform Various Maintenance
Operations.............................. 49
Cleaning Locations and Cleaning Timing...... 49
Locations of Consumables and Replacement
Timing............................... 50
Other Maintenance...................... 51
What You’ll Need. . . . . . . . . . . . . . . . . . . . . . . . . 52
Precautions Regarding Maintenance............ 52
Performing Regular Cleaning................. 53
Using Ink Cleaner....................... 53
Cleaning Around the Print Head............ 54
Cleaning Around the Suction Cap........... 55
Cleaning the Platen...................... 56
Shaking the Ink Supply Units Periodically........ 58
Precautions When Shaking................ 58
Shaking.............................. 58
Replacing Ink Supply Units.................. 59
Precautions When Replacing............... 59
Replacement Procedure................... 60
Disposing of Waste Ink..................... 61
Precautions When Replacing the Waste Ink
Bottle................................ 61
Replacing the Waste Ink Bottle.............. 62
Replacing the Head Cleaning Set.............. 63
Preparing and Replacement Timing.......... 63
Replacement Procedure................... 64
Replacing the Auto Cutter Blade.............. 64
Replacement Procedure................... 64
Precautions when Replacing the Auto Cutter
Blade................................ 64
Handling Used Consumables................. 65
Clearing Clogged Nozzles................... 65
Checking for Clogged Nozzles.............. 65
Print Head Cleaning..................... 66
Pre-Storage Maintenance for Long-Term Non-Use. 67
Performing Pre-storage Maintenance......... 67
Resuming Use of the Printer............... 68
Control Panel Menu
Menu List............................... 69
Details of the Menu........................ 75
General Settings Menu................... 75
Media Settings Menu..................... 83
Maintenance Menu...................... 85
Supply Status Menu...................... 87
Replacement Part Information Menu......... 88
Printer Status Menu..................... 88
Problem Solver
When a Message is Displayed................. 89
When a Maintenance Request/Printer Error
Occurs................................. 90
Troubleshooting.......................... 91
You Cannot Print (Because the Printer Does
Not Work)............................ 91
The Printer Sounds Like It Is Printing, but
Nothing Prints......................... 92
The Prints Are Not What You Expected....... 93
Problems with the Media................. 105
Others.............................. 106
Appendix
Options and Consumable Products........... 107
Ink Supply Units....................... 107
Others.............................. 108
Supported Media......................... 109
Moving and Transporting the Printer.......... 109
Moving the Printer..................... 109
Transport............................ 110
System Requirements..................... 111
Epson Edge Dashboard.................. 111
Epson Edge Print PRO................... 112
Web Config........................... 112
Specifications Table....................... 113
SC-G6000 Series User's Guide
Contents
4
Notes on Manuals
Meaning of Symbols
To prevent injury to customers or third parties and
damage to property, this manual uses the following
symbols to warn of dangerous operations and
handling. Make sure you understand the meaning of
these symbols before reading this manual.
War n ing :
Warnings must b e fol lowed
to avoid serious bodily
injury.
Caution:
Cautions must be followed
to avoid bodily injury.
c
Important:
Important must be followed
to avoid damage to this
product.
Note:
Notes contain useful or
additional information on
the operation of this
product.
U
Indicates related reference
content.
Screenshots
Screenshots used in this manual may differ slightly
from the actual screens.
Illustrations
The illustrations may differ slightly from the model
you are using. Please be aware of this when using the
manual.
Operating System
References
Windows
In this manual, terms such as "Windows 11",
"Windows 10", and "Windows 8.1" refer to the
following operating systems. Additionally, "Windows"
is used to refer to all versions.
❏ Microsoft
®
Windows
®
11 operating system
❏ Microsoft
®
Windows
®
10 operating system
❏ Microsoft
®
Windows
®
8.1 operating system
Mac OS
In this manual, "Mac OS" is used to refer to Mac OS X
10.9.5 or later as well as macOS 11 or later.
Manual Organization
North America and Latin America
To view user manuals, visit https://epson.com/support
(U.S.), https://epson.ca/support (Canada), or https://
latin.epson.com/support (Latin America) and search
for your product.
Other Regions
The manuals for the product are organized as shown
below.
You can view the PDF manuals using Adobe Reader or
Preview (Mac OS).
Setup Guide
(booklet)
Provides information on how
to setup the printer after
unpacking it from the box.
Make sure you read this
manual to perform operations
safely.
SC-G6000 Series User's Guide
Notes on Manuals
5
Safety Instructions
(booklet)
Provides instructions that
should be followed to prevent
injury to customers or third
parties and damage to
property. Make sure you read
this to ensure the product is
used safely and correctly. For
some regions, this content is
included in the Setup Guide.
Epson Support (PDF) Provides information about
Epson Support for each region.
Online Manual
User's Guide
(PDF)
This manual explains how to
use the printer.
Epson Video
Manuals
These videos show you how to
load media and perform
maintenance.
Network Guide
(PDF)
This manual provides
information on using the
printer over a network.
Epson Support
(PDF)
Provides information about
Epson Support for each region.
Viewing Video Manuals
The video manuals have been uploaded to YouTube.
Click [Epson Video Manuals (video)] on the top page
of the Online Manual, or click the following blue text
to view the manuals.
Epson Video Manuals
If the subtitles are not displayed when you play the
video, click the subtitles icon shown in the image
below.
Viewing PDF Manuals
This section uses Adobe Acrobat Reader DC as an
example to explain the basic operations for viewing
the PDF in Adobe Reader.
A
Click to print the PDF manual.
B
Each time it is clicked the bookmarks are hidden
or shown.
SC-G6000 Series User's Guide
Notes on Manuals
6
C
Click the title to open the relevant page.
Click [+] to open the titles lower in the hierarchy.
D
If the reference is in blue text, click the blue text to
open the relevant page.
To return to the original page, do the following.
For Windows
While pressing the Alt key, press the key.
For Mac OS
While pressing the command key, press the
key.
E
You can input and search for keywords, such as the
names of items you want to confirm.
For Windows
Right click on a page in the PDF manual and select
Find in the menu that is displayed to open the
search toolbar.
For Mac OS
Select Find in the Edit menu to open the search
toolbar.
F
To enlarge the text in the display that is too small
to see well, click
. Click to reduce the size.
To specify a part of an illustration or screenshot to
enlarge, do the following.
For Windows
Right click on the page in the PDF manual and
select Marquee Zoom in the menu that is
displayed. The pointer changes to a magnifying
glass, and you can use it to specify the range of the
place you want to enlarge.
For Mac OS
Click the View menu - Zoom - Marquee Zoom in
this order to change the pointer to a magnifying
glass. Use the pointer as a magnifying glass to
specify the range of the place you want to enlarge.
G
Opens the previous page or next page.
SC-G6000 Series User's Guide
Notes on Manuals
7
Introduction
Printer Parts
Front Section
A Roll rest
Place the media here when attaching/removing the roll adapter.
B Printer cover
Open this cover when cleaning the printer or clearing jams.
C Output guide
Smoothly guides media output from the printer.
D Ink tray
Insert the ink supply unit for the color indicated on the label. Insert all of the ink trays.
SC-G6000 Series User's Guide
Introduction
8
E Lock switch
To pull out an ink tray, unlock it by moving the lock switch to the right. After placing the ink tray in the ink
unit, lock it by moving the lock switch to the left.
F USB port
Connect the USB cable.
G Data light
The data light turns on or flashes to indicate the network connection status and whether the printer is receiving
data.
On : Connected.
Flashing : Receiving data.
H LAN port
Connect the LAN cable. Use a shielded twisted pair LAN cable (category 5e or higher).
I Status light
The color indicates the network's communication speed.
Red : 100Base-TX
Green : 1000Base-T
J Maintenance cover
Open when cleaning the caps or the wiper.
K Control panel
U “Control panel” on page 14
L Media cover
Cover to protect the media. Except when loading or removing media, it should be closed.
M Auto cutter blade
Replace the auto cutter blade if the media is not cut cleanly.
U “Replacing the Auto Cutter Blade” on page 64
SC-G6000 Series User's Guide
Introduction
9
Inside
A Media feed slot
Insert and load the media from here when printing.
B Print head
The print head prints by moving left and right while emitting ink. When nozzles remain clogged, even after
doing Head Cleaning, clean them manually.
U “Cleaning Around the Print Head” on page 54
C Wiper Unit
The wiper removes ink from the print head nozzles. The wiper unit is a consumable item. Replace it if a mes‐
sage is displayed telling you to do so.
U “Replacing the Head Cleaning Set” on page 63
SC-G6000 Series User's Guide
Introduction
10
D Suction cap
Sucks out the ink during Head Cleaning to unclog the nozzles. Clean it if a message is displayed telling you to
do so.
U “Cleaning Around the Suction Cap” on page 55
E Flushing pad
The ink is ejected to here during flushing. The flushing pad is a consumable item. Replace it if a message is
displayed telling you to do so.
U “Replacing the Head Cleaning Set” on page 63
F Capping station
Contains caps that cover the print head nozzles to prevent them from drying while not printing. The capping
station is a consumable item. Replace it if a message is displayed telling you to do so.
U “Replacing the Head Cleaning Set” on page 63
G Roll adapter guide
Guides for attaching media. Move the media along these guides to attach it to the adapter holder.
U “Loading Media” on page 38
H Roll lock lever
A lever that locks media in place after the roll is attached to the adapter holder.
I Adapter holder
The roll adapter is placed in this holder after the media is attached.
J Platen
Suctions and secures the media to ensure smooth printing and media feeding. Clean this daily.
U “Cleaning the Platen” on page 56
K Rollers
These rollers press down on the media during printing.
SC-G6000 Series User's Guide
Introduction
11
Back
A Waste ink tube
Waste ink is discharged from this tube. Make sure the tube is not creased or bent, and the tube is in the waste
ink bottle while the printer is in use.
B Waste Ink Bottle
Waste ink collects in this bottle.
Replace with a new Waste Ink Bottle when the level approaches the line.
U “Disposing of Waste Ink” on page 61
C Casters
There are two casters on each leg. Once installation is complete, the casters should be kept locked.
D AC inlet
Connect the supplied power cable here.
SC-G6000 Series User's Guide
Introduction
12
Roll adapter
Use the supplied roll adapters when loading media
into the printer.
U “Loading Media” on page 38
A Adapter lock lever
Lift to unlock and lower to lock. Unlock the lever
when attaching the adapter to the media, and lock
it after the adapter is attached.
B Size lever
Position based on to the size of the roll core for the
media.
SC-G6000 Series User's Guide
Introduction
13
Control panel
A
P Light (power light)
The printer's operational status is indicated by a lit or flashing light.
On : The power is on.
Flashing : The printer is performing an operation, such as receiving data, shutting down, or performing
Head Cleaning.
Off : The power is off.
B
P Button (power button)
Turns the power on and off.
C [ ] button (rewind button)
You can rewind the media by holding down the button.
D [ ] button (feed button)
You can feed the media by holding down the button.
E ( Home)
Press to return to the home screen after performing menu operations (when is lit).
(Home) is not lit when it cannot be used.
F Screen
Displays the printer's status, menus, error messages, and other information. U “Home Screen” on page 15
G Alert lamp
This light turns on or flashes when an error occurs.
SC-G6000 Series User's Guide
Introduction
14
On/Flashing : An error occurred. The type of error is indicated by how the light turns on or flashes.
Check the contents of the error on the control panel's screen.
Off : No error.
Home Screen
This section explains how to view the Home screen.
The panel on this printer is a touch panel.
The outlined areas shown in the following illustration are display-only areas and do not respond to touch. When
you press any other area in the operation area, the screen or the value changes. Depending on the printer's
operating status, you may not be able to perform the function for every button displayed at the top of the screen. If
the function is unavailable, the icon is gray and the button does not respond.
You can select from three screen colors. The manufacturer's default setting is the colors shown on the left. The
following explanations use the screen with the colors shown on the left.
Also, the home screen has the following two layouts and you can switch between them by pressing .
❏ Home screen (status display)
You can check the current status of the printer.
U “Home screen (status display)” on page 16
❏ Home screen (adjust while printing)
You can quickly change the major adjustment values. You can also make adjustments while printing.
U “Home screen (adjust while printing)” on page 20
SC-G6000 Series User's Guide
Introduction
15
Home screen (status display)
A (menu)
The settings menu will be displayed.
U “Control Panel Menu” on page 69
B Status display area
Displays the printer's status and warning messages. Only the most recent notification is shown in this area. You
can check all warning notifications by pressing
.
When a print job is received, the displayed content changes as shown below. The following provides an explan‐
ation of each display.
Displays a preview of the image being printed and the file name.
Displays a progress bar showing the printing progress.
Displays the Printed Length for the media, or the Remaining Print Length, Print Length per Hour, Print
Area per Hour, Time until media replacement, or the Pass Mode for the media.
You can change the display items by pressing
(menu) and selecting General Settings - Basic Settings -
Screen Customization - Display Information While Printing.
SC-G6000 Series User's Guide
Introduction
16
Displays the estimated time until printing is complete.
This is the Pause (Suspend) button.
C Media info
Displays the name and number of the currently selected registered media, as well as the width of the currently
loaded media. When Remaining Amount Management is set to On, the remaining amount of the loaded
media is also displayed. Pressing this area displays the Media Settings from the settings menu where you can
change to a different registered media number or change the settings for the media number that is currently
selected.
D Status of consumables
The status of the ink supply unit/cleaning ink supply unit, waste ink bottle, and head cleaning set are displayed
as follows. By pressing this area, you can check a more detailed estimate of the amount remaining and the part
number for each consumable.
Status of Ink Supply Unit/Cleaning Ink Supply Unit
Displays the approximate level of ink/cleaning liquid remaining. The bar goes lower as the remaining
ink runs low. The letters under the bar are abbreviations of the colors. The relationship between the
abbreviations and the ink colors is shown below.
BK : Black
Y : Yellow
M:Magenta
C:Cyan
WH : White
CL : Cleaning Ink Supply Unit
ML : Maintenance Liquid
Icons are displayed according to the status of the ink supply unit. The meanings of the icons are as
follows.
: Ink is low. You need to obtain a new ink supply unit.
: It is time to shake the ink supply unit.
U “Shaking the Ink Supply Units Periodically” on page 58
: The cleaning ink supply unit is installed.
SC-G6000 Series User's Guide
Introduction
17
Waste ink bottle status
Displays the approximate amount of space available in the waste ink bottle. The bar goes lower as the
amount of remaining space decreases.
You need to obtain a new waste ink bottle when the
icon appears.
Head cleaning set status
Displays the status of the wiper unit. The bar goes lower as the wiper unit's remaining life decreases.
You need to obtain a new head cleaning set when the
icon appears.
E Environmental temperature, humidity, and time
Displays the current temperature, humidity, and time. You may not be able to print correctly unless you use
the printer under the appropriate environmental conditions.
F Periodic cleaning
When periodic cleaning is scheduled, the time, number of pages, or print length remaining until it will be
performed is displayed. Also, pressing this area displays the screen where periodic cleaning can be performed
before the scheduled time.
(The default setting is Off.)
G Notice on when to do maintenance cleaning
Displays the approximate time remaining until maintenance cleaning.
Pressing this area displays the following items on the screen.
❏ Approximate time remaining until maintenance cleaning is executed
❏ Menu to execute preventive cleaning
When it is almost time to perform maintenance cleaning, performing cleaning before the scheduled time can
help to prevent work from being interrupted.
H (Printer Status)
If a warning notification has been generated, is displayed on the right like this: . Press this area, then
press Message List to display a list of warning notifications. You can check detailed information and the han‐
dling procedure for each item by pressing it in the list. Items are removed from the list as those actions are
taken.
I (Online Manuals)
A QR code is displayed that allows you to access the Online Manuals directly.
Depending on your country or region, a QR code may be displayed that allows you to access the Epson Video
Manuals directly.
J (Maintenance)
The Maintenance menu is displayed on this screen and you can perform operations such as print head mainte‐
nance and replacing consumables.
SC-G6000 Series User's Guide
Introduction
18
K / (Switch connection status)
The following icons indicate the connection status between the computer and the printer.
Connection
on
:
Connection
off
:
The connection turns on or off every time this area is pressed.
For example, you can finish work more efficiently by turning the connection off to prevent jobs from being
received before performing maintenance such as printing a nozzle check pattern or executing Head Cleaning
after cleaning around the print head.
Note that you may not be able to switch depending on the operating status of the printer. In this situation, the
icon is gray indicating that the function is disabled.
L (Switch screens)
Switch between the Home screen (status display) and the Home screen (adjust while printing) every time this
area is pressed.
M (Cut)
Press to manually cut media using the built-in cutter.
U “Performing Manual Cut” on page 40
N (Load and remove media)
Press when loading or removing media.
U “Loading Media” on page 38
U “Removing Media” on page 41
SC-G6000 Series User's Guide
Introduction
19
Home screen (adjust while printing)
The following section only describes parts that differ from the Home screen (status display). You can change the
value for each adjustment item even while printing. Results of the adjustments are registered to the currently
selected Media Settings.
A Adjust Drying Time per Pass
Displays the setting for Drying Time per Pass for the currently selected registered media number.
Pressing
/ allows you to change the values.
B Media feed speed
Displays the number of meters that can be printed in one hour when printing starts.
C Media Feed Adjustment
To correct any banding that occurs during printing, press this area to perform media feed corrections.
If the feed amount is too small, black bands (dark stripes) appear; correct the feed amount upwards (+).
In contrast, if the feed amount is too large, white bands (pale stripes) appear; correct the feed amount down‐
wards (-). The value indicates the amount of feed that has been corrected as a percentage and as a positive (+)
or negative (-) value.
D Adjust Paper Suction
Set the strength of the suction by the platen on the media. The higher the value, the greater the suction.
In most situations, use the values set for each media type as they are. If the media is wavy on the platen, in‐
crease the set value.
If graininess or out-of-focus characteristics are detected in printing results obtained using thin or soft media or
if the media is not fed normally, reduce the set value.
Pressing
/ allows you to change the values.
SC-G6000 Series User's Guide
Introduction
20
E Adjust Feeding Tension
Increase tension if creases appear in the media during printing. The higher the value, the greater the tension.
Pressing
/ allows you to change the values.
SC-G6000 Series User's Guide
Introduction
21
Notes on Handling
Installation space
Make sure that you secure the following space, clear of
any other objects, so that media is output smoothly
and consumable replacement is not obstructed.
See the "Specifications Table" for the external
dimensions of the printer.
U “Specifications Table” on page 113
*When using the shaker, make sure there is enough
workspace on the left side of the printer to replace ink
supply units during printing.
When using the printer with the shaker, set them up
using the edge of the media as a guide. The center of
the mark shown in the following illustration
(indicated by the dashed line) represents the right
edge of the media.
Notes when using the printer
Note the following points when using this printer, to
avoid breakdowns, malfunctions, and print quality
decline.
❏ When using the printer, follow the operating
temperature and humidity range described in the
"Specifications Table". U “Specifications Table”
on page 113
Note, however, that the desired results may not be
achieved if the temperature and humidity are
within the limits for the printer but not within
those for the media. Be sure the operating
conditions suit the media. For more information,
see the documentation supplied with the media.
Also, when operating in dry areas, air conditioned
environments, or under direct sunlight, maintain
the appropriate humidity.
❏ Make sure the work space is kept clean. If dust or
lint enter the printer, it could damage the printer,
clog the print head nozzles, cause media feeding
issues.
SC-G6000 Series User's Guide
Introduction
22
❏ Avoid using the printer in locations with heat
sources or that are exposed to direct drafts from
ventilators or air conditioners. The print head
nozzles could dry out and clog.
❏ The print head may not be capped (may not move
to the right-hand side) if an error occurs and the
printer is turned off without first clearing the
error. Capping is a function for automatically
covering the print head with a cap (lid) to prevent
the print head from drying out. In this case, turn
on the power and wait a while until capping is
performed automatically.
❏ When the power is on, do not remove the power
plug or cut the power at the breaker. Otherwise,
the print head may not be capped properly. In this
case, turn on the power and wait a while until
capping is performed automatically.
❏ Do not bend or tug the waste ink tube. Ink could
spill inside or around the printer.
❏ As well as being expended during printing, ink is
used during Head Cleaning and other
maintenance operations required to keep the print
head in working order.
Be sure that the Waste Ink Bottle is installed
whenever the printer is on.
❏ For stable color printing, maintain a constant
room temperature of 20 to 25 ˚C (68 to 77 ˚F).
❏ Do not remove ink supply units while the printer
is operating. A malfunction may occur.
❏ Maintenance, such as cleaning and replacing
consumables, must be performed according to
usage frequency or at recommended intervals.
Print quality declines if maintenance is not
performed.
U “Maintenance” on page 49
❏ To keep the print head in optimum operating
condition, maintenance is performed when the
printer is turned on. If the printer is turned on
and off frequently, more ink is consumed by each
maintenance operation. To reduce ink
consumption, we recommend that you always
leave the printer power on.
❏ When applying powder, make sure that the
powder is not scattered around the printer. If
powder enters the printer, it may cause
malfunctions, print head clogging, or scratches on
the media.
❏ Do not rewind media that has powder on it into
the printer. Do not allow powder to enter the
printer.
❏ When using the printer with the shaker, be careful
of overheating caused by the heater inside the
shaker. If the printer stops for any reason during
printing, we recommend turning off the shaker's
heater temporarily.
Notes when not using the
printer
If you are not using it, note the following points when
storing the printer. If it is not stored correctly, you may
not be able to print properly the next time it is used.
There are additional points to note regarding White
ink in addition to the items listed here. Check the
following.
U “Notes on Handling White Ink” on page 26
❏ If the printer will not be used (and will be
switched off) for an extended period, use the
cleaning ink supply unit (sold separately) to
perform the long-term storage process. If the
printer is left in this condition, it may be
impossible to clear clogging in the print head. See
the following for more information.
U “Pre-Storage Maintenance for Long-Term
Non-Use” on page 67
❏ If you do not print for a long time and do not
perform long-term storage process, turn the
printer on at least once every seven days.
If you do not print for a long time, the print head
nozzles may become clogged. Maintenance
cleaning is performed automatically after the
printer is turned on. Maintenance cleaning
prevents print head clogging and maintains print
quality. Do not turn the printer off until
maintenance cleaning is complete.
SC-G6000 Series User's Guide
Introduction
23
❏ If you do not use the printer for a long time, make
sure you check for clogged nozzles before
printing. If clogged nozzles are detected in the
print head, perform print head cleaning.
U “Checking for Clogged Nozzles” on page 65
❏ Even if the printer is not turned on, ink that has
accumulated in the waste ink tubes may leak out.
Make sure the waste ink bottle is installed even
when the printer is not on.
❏ Store the printer after confirming that the print
head has been capped (the print head is
positioned on the right-hand side). If it is left
uncapped for a long time, the print quality may
decline, and it may be impossible to clear clogged
nozzles. If the print head is not capped, turn the
printer on, check that capping has been
performed, and then turn it off.
❏ To prevent the accumulation of dust and other
foreign matter in the printer, close all covers
before placing it in storage.
If the printer will not be used for an extended
period, protect it with an anti-static cloth or other
cover.
The print head nozzles are very small, and they
can become clogged easily if fine dust gets on the
print head, and you may not be able to print
properly.
❏ The rollers may crease media left in the printer.
The media may also become wavy or curled,
causing jams or resulting in the media coming
into contact with the print head. Remove the
media before putting the printer in storage.
Notes on Using the Control
Panel
War n ing :
If the LCD display on the control panel is
damaged, handle the internal fluid with extreme
care.
In the unlikely event of the following situations,
take emergency measures.
❏ If the fluid adheres to your skin, wipe it off,
rinse with water, and wash thoroughly with
soap.
❏ If the fluid gets into your eyes, rinse them with
clean water for at least 15 minutes, and then
consult with a physician as soon as possible.
❏ If fluid enters your mouth, consult with a
physician as soon as possible.
❏ Touch the panel with your finger.
❏ It may not react when touched with wet fingers,
gloved hands, or something other than a finger, or
when there is a protective sheet or sticker on the
panel.
❏ Do not touch the panel with pointy objects such
as ballpoint pens or mechanical pencils. Doing so
may damage the panel.
❏ If the panel gets dirty, wipe it clean with a soft
cloth. If it is very dirty, soak a soft cloth in a
diluted solution of neutral detergent, wring it out
thoroughly, wipe off the dirt, and then wipe it
with a soft, dry cloth. Do not use volatile
chemicals such as thinner, benzene, or alcohol.
Doing so may damage the panel surface.
❏ Do not use in an environment subject to rapid
changes in temperature or humidity.
Condensation may form inside the panel, causing
the performance to deteriorate.
❏ Do not press too hard on the panel or subject it to
strong impacts. Doing so may crack the panel. If it
does crack, do not touch the fragments or attempt
to remove the panel. Contact your dealer or Epson
Support.
SC-G6000 Series User's Guide
Introduction
24
❏ Some pixels on the screen may not be lit or may
be lit constantly. Also, due to the characteristics of
LCD displays, the brightness may be uneven, but
this is not a malfunction.
Notes on Handling Ink Supply
Units/Cleaning Ink Supply Units
Note the following points when handling ink supply
units/cleaning ink supply units to maintain good print
quality.
There are additional points to note regarding White
ink in addition to the items listed here. Check the
following.
U “Notes on Handling White Ink” on page 26
❏ When installing ink supply units for the first time,
a lot of ink is consumed to fill all parts of the print
head nozzles and get the printer ready for
printing. Make sure you have replacement ink
supply units ready.
❏ Store ink supply units/cleaning ink supply units at
room temperature in a location that is not
exposed to direct sunlight.
❏ To ensure print quality, we recommend using all
the ink in the ink supply units before the earlier of
the following dates:
❏ The expiration dates shown on the packaging
❏ One year from the day they are inserted into
the ink trays
❏ ink supply units/cleaning ink supply units that
have been stored at low temperatures for an
extended period should be allowed to return to
room temperature over a period of four hours
before use.
❏ Do not touch the IC chips on the ink supply units/
cleaning ink supply units. Doing so may prevent
normal operation and printing.
❏ Printing is not possible unless ink supply units are
installed in all of the ink trays in the printer.
❏ Do not leave the printer without ink supply units
installed. The ink in the printer may dry,
preventing it from printing as expected. Leave ink
supply units inserted in all ink trays, even when
the printer is not in use.
❏ Even if the ink supply units/cleaning ink supply
units are removed from the printer, they can be
installed and used because their IC chips manage
their information, such as the amounts remaining
in them.
❏ Before you store ink supply units that you remove,
use a wide cleaning stick from the supplied
maintenance kit to absorb the ink stuck on their
ink supply ports. Dried ink on the supply port
may cause ink leaks when the ink supply unit is
reinserted and used.
See the following for more information on
cleaning methods.
U “Performing Pre-storage Maintenance” on
page 67
Make sure that the supply port is free of dust
when storing the ink supply unit. The ink supply
port has a valve in it so it does not need to be
capped.
❏ Removed ink supply units may have ink around
the ink supply ports, so be careful not to get any
ink on the surrounding area.
❏ To maintain the quality of the print head, the
printer is designed to stop printing before ink is
completely expended, leaving ink in the used ink
supply units.
❏ Although the ink supply units/cleaning Ink supply
units may contain recycled materials, it does not
affect the printer's function or performance.
❏ Do not dismantle or modify ink supply units/
cleaning ink supply units. You may not be able to
print properly.
❏ Do not drop or knock the ink supply units/
cleaning ink supply units against hard objects;
otherwise ink may leak from them.
SC-G6000 Series User's Guide
Introduction
25
❏ Ink supply units (except for White) that have been
loaded in the printer must be removed and
thoroughly shaken once every three weeks.
White ink must be removed and thoroughly
shaken every day before starting printing work.
You do not need to shake the cleaning ink supply
unit and maintenance liquid.
Shaking method U “Shaking the Ink Supply
Units Periodically” on page 58
Notes on Handling White Ink
A characteristic of White ink is that it sediments easily
(ink particles sink to the bottom of the liquid). If the
ink is used while in this state, print quality may
decline or the printer may malfunction. Note the
following points to use the printer under optimum
conditions.
❏ Ink supply units that have been loaded must be
removed and thoroughly shaken before starting
work and once every 24 hours (when a message is
displayed).
U “Shaking the Ink Supply Units Periodically”
on page 58
❏ Print quality may decline due to the ink's
components sedimenting in the ink tubes. See the
following if there is not enough white or the white
is uneven in the print results.
U “Not enough white or uneven whiteness” on
page 102
❏ When storing ink supply units, place them down
flat (keep them level). If ink supply units are
stored standing upright, you may not be able to
clear the sedimentation even by shaking them.
❏ If the printer will not be used for more than two
weeks, use the cleaning ink supply unit (sold
separately) to perform pre-storage maintenance. If
the printer is left in this condition without
performing maintenance, it may be impossible to
clear clogging in the print head.
U “Pre-Storage Maintenance for Long-Term
Non-Use” on page 67
Handling Media
Note the following when handling or storing media.
Media that are in poor condition will not produce
good quality prints.
Be sure to read the documentation provided with each
type of media.
Notes on Handling
❏ Do not fold the media or damage the printable
surface.
❏ Do not touch the printable surface. Moisture and
oils from your hands can affect print quality.
❏ When handling media, hold it by both edges. We
recommend wearing cotton gloves.
❏ Keep the media dry.
❏ Packaging materials can be used to store media
and should not be thrown away.
❏ Avoid locations that are subject to direct sunlight,
excessive heat, or humidity.
❏ When not in use, media should be removed from
the printer, rewound, and inserted in its original
packaging for storage. Leaving media in the
printer for extended periods may cause it to
deteriorate.
Handling Media After Printing
After printing, note the following points to maintain
long-lasting, high-quality print results.
❏ Do not touch the printed surface. Touching the
printed surface can cause the ink to transfer to
whatever it comes into contact with.
❏ After printing, perform post-processing without
stacking or folding the media.
❏ After printing, perform post-processing before the
ink dries.
SC-G6000 Series User's Guide
Introduction
26
Introducing the Software Supplied (For North America
and Latin America)
To view and download software options, visit the support site for your region and search for your product:
❏ https://epson.com/support (U.S.)
❏ https://epson.ca/support (Canada)
❏ https://latin.epson.com/support (Latin America)
Note:
Printer drivers are not provided. A software RIP is required for printing. “Epson Edge Print PRO”, Epson's software RIP
for Windows, is supplied with the printer.
The Epson web site provides supported plug-in software for the printer.
Software Provided on the Disc Supplied with the Printer
Epson Edge Print PRO (Windows only) is a software RIP that can be effortlessly used with easy-to-understand
operations.
Visit the URL printed on the sheet in the Epson Edge Print PRO package to install the software.
See the following for more information on Epson Edge Print PRO.
U “Using Epson Edge Print PRO (Windows Only)” on page 31
Other Software Supplied
In addition to the standard software, the following software is also provided.
Software Name Summary
Epson Edge Dashboard After installation, it operates as resident software. The following features are available.
❏ You can receive notifications on updating the printer firmware, and update the firmware.
❏ Notifies you of the status of registered printers when you are using a commercial software
RIP.
❏ You can monitor the status of the printer connected to the computer with Epson Edge
Dashboard installed over a network or USB connection.
❏ You can download print settings files (EMX files) provided by Epson over a network. When
using a commercial software RIP, import the downloaded EMX file into the commercial
software RIP to use it.
❏ You can monitor the status of printer connected to a computer with Epson Edge
Dashboard installed over a network or USB connection.
Notes:
The provided EMX files differ according to the country and region in which you live.
U “Using Epson Edge Dashboard” on page 31
SC-G6000 Series User's Guide
Introduction
27
Software Name Summary
Web Config This software is pre-installed on the printer. You can start it from a web browser via a network.
This software is for network administrators.
You can configure the network security settings from Web Config. It also provides an e-mail
notification function to inform you when errors and so on occur in the printer.
U “Using Web Config” on page 33
Introducing the Software Supplied (For Regions Other
Than North America and Latin America)
The following shows the software that is supplied. As shown below, the way the software is provided varies
depending on the software.
Unless otherwise specified, all software is compatible with Windows and Mac OS.
Note:
Printer drivers are not provided. A software RIP is required for printing. “Epson Edge Print PRO”, Epson's software RIP
for Windows, is supplied with the printer.
Software Provided on the Disc Supplied with the Printer (Windows
Only)
Epson Edge Print PRO
Epson Edge Print PRO is an easy-to-use software RIP with straightforward operations.
Install Epson Edge Print PRO on the computer on which the standard software is installed. To install, access the
URL on the sheet included in the Epson Edge Print PRO package.
When you install Epson Edge Print PRO, the following two applications are also installed at the same time.
❏ Epson communications drivers: Required when connecting Epson Edge Print PRO to this printer.
❏ Epson Edge Dashboard: Complements the functionality of Epson Edge Print PRO by importing print setting
files (EMX files) for each type of media provided by Epson.
See the following for more information about Epson Edge Print PRO.
U “Using Epson Edge Print PRO (Windows Only)” on page 31
Software Provided by epson.sn (Windows Only)
The standard software is available on epson.sn (website). Install from https://epson.sn
The following table shows the software that is supplied.
For more information on each software application, see the online help for each software application.
SC-G6000 Series User's Guide
Introduction
28
Download and install the software from the Internet. Connect your computer to the Internet and install the
software.
Software Name Summary
EPSON Software Updater The software checks if new software or update information is available on the Internet and
installs it. You can also update the manuals for the printer.
Epson communications
drivers
Epson communications drivers are required when using Epson Edge Dashboard or Epson Edge
Print PRO, or when using a commercial RIP to connect a computer and the printer. Make sure
these are installed.
EpsonNet Config SE With this software, you can configure various network settings for the printer from your
computer. This is useful as it allows you to enter addresses and names using the keyboard.
Epson Edge Dashboard After installation, it operates as resident software. It provides the following control operations
for Epson printers.
❏ You can receive notifications on updating the printer firmware, and update the firmware.
❏ You can receive update information for software and manuals installed from epson.sn
(when update information is available, start EPSON Software Updater to perform the
update).
❏ You can receive notifications on the status of registered printers when you are using a
commercial software RIP.
❏ You can monitor the status of the printer connected to the computer with Epson Edge
Dashboard installed over a network or USB connection.
U “Using Epson Edge Dashboard” on page 31
Other Software Supplied
In addition to the standard software, the following software is also provided.
Software Name Summary
Epson Edge Dashboard After installation, it operates as resident software. The following features are available.
❏ You can receive notifications on updating the printer firmware, and update the firmware.
❏ Notifies you of the status of registered printers when you are using a commercial software
RIP.
❏ You can monitor the status of the printer connected to the computer with Epson Edge
Dashboard installed over a network or USB connection.
U “Using Epson Edge Dashboard” on page 31
Download this software from the Epson website. For Windows, you can also download from
epson.sn.
https://www.epson.com
Web Config This software is pre-installed on the printer. You can start it from a web browser via a network.
This software is for network administrators.
You can configure the network security settings from Web Config. It also provides an e-mail
notification function to inform you when errors and so on occur in the printer.
U “Using Web Config” on page 33
SC-G6000 Series User's Guide
Introduction
29
Using Epson Edge Print
PRO (Windows Only)
Starting Procedure
The application can be launched using any of the
following methods.
❏ Double click the shortcut icon created on the
desktop.
❏ Click the Windows Start button - All Programs -
Epson Software - Epson Edge Print.
For more information, see the Epson Edge Print PRO
online help.
Acquiring and Registering EMX
Files
To print correctly on the media you are using, you
must register the media's print information and the
media setting values on the printer and in Epson Edge
Print PRO.
You can use print setting files (EMX files) from Epson,
which provide optimum print quality settings for the
commercially available media being used (the
provided files differ according to the country and
region in which you live).
See the following for details on EMX files.
U “Registering Media Settings on the Printer” on
page 36
Epson Edge Print PRO allows you to easily perform
the following operations in wizard format.
❏ Download EMX files
❏ Automatically register print information to Epson
Edge Print PRO
❏ Register media settings to the specified registered
media number of the printer
For more details on how to acquire and register EMX
files, see the Epson Edge Print PRO help.
Closing Procedure
Select Done from File at the top left of the screen.
Using Epson Edge
Dashboard
Starting Procedure
Epson Edge Dashboard is a Web application.
A
The application can be launched using either of
the following two methods.
Windows
❏ Click the Epson Edge Dashboard icon on the
desktop taskbar, and select Show Epson Edge
Dashboard.
❏ Click Start - All Apps (or Programs) - Epson
Software - Epson Edge Dashboard.
Mac OS
❏ Click the Epson Edge Dashboard icon displayed
on the menu bar of the desktop, and select Show
Epson Edge Dashboard.
❏ Double-click the Applications - Epson Software -
Epson Edge Dashboard - Epson Edge
Dashboard icon.
B
Epson Edge Dashboard starts.
For more information, see the Epson Edge Dashboard
online help.
SC-G6000 Series User's Guide
Introduction
31
Registering the Printer
Epson Edge Dashboard can monitor, manage, and
copy Media Settings to registered printers.
For Windows, printers are registered automatically,
allowing you to monitor and manage them
immediately after starting the Epson Edge Dashboard.
If your printer is not automatically registered, check
that you are using it under the following conditions.
❏ A communication driver provided with the
printer has been installed on a computer
❏ The computer and printer are connected
❏ The printer is on standby
Printers are not automatically registered for Mac OS.
Register your printer manually from the Register
Printer screen. This screen is displayed when you start
Epson Edge Dashboard for the first time. For details,
see the Epson Edge Dashboard help.
Download the EMX File
To print correctly on the media you are using, you
must register the media's print information and the
media setting values on the printer and in the
commercial software RIP.
You can use a print setting file (EMX file) provided by
Epson, which provides optimum print quality settings
for the commercially available media being used. (The
provided files differ according to the country and
region in which you live.)
See the following for details on EMX files.
U “Registering Media Settings on the Printer” on
page 36
After downloading an EMX file, you need to perform
the following steps.
❏ Copy the media settings to the printer.
For details, see the Epson Edge Dashboard help.
❏ Import the print information (print settings) into
a commercial software RIP.
See the manual for your software RIP for details.
Closing Procedure
Close the Web browser. However, since Epson Edge
Dashboard is a resident software, it does not stop
running.
Using EPSON Software
Updater (Windows)
Note:
EPSON Software Updater is not available in all regions.
North American and Latin American users:
To check for software updates, visit https://epson.com/
support (U.S.), https://epson.ca/support (Canada), or
http://latin.epson.com/support (Latin America) and
search for your product.
Checking Software Update
Availability
A
Check the following status.
❏ The computer is connected to the Internet.
❏ The printer and the computer can
communicate.
B
Start EPSON Software Updater.
Windows 8.1/Windows 8
Enter the software name in the search charm,
and select the icon displayed.
Except for Windows 8.1/Windows 8
Click Start - All Programs (or Programs) -
Epson Software - EPSON Software Updater.
Note:
You can also start by clicking the printer icon on
the desktop taskbar and selecting Software
Update.
SC-G6000 Series User's Guide
Introduction
32
C
Select your printer, and then click to check
for the latest software.
D
Select the software you want to update, and
then click the Install button to start the
installation.
Follow the on-screen instructions.
c
Important:
Do not turn off the computer or printer while
updating.
Receiving Update Notifications
A
Start EPSON Software Updater.
B
Click Auto update settings.
C
Select an interval for checking for updates on
the printer's Interval to Check box, and then
click OK.
Using Web Config
Provides an overview of starting the software and the
functions provided.
Summary of Functions
This section introduces the main functions of Web
Config.
For standard users
The following information can be viewed by anyone
simply by entering the printer’s IP address.
❏ The status of the printer, such as the amount of
ink remaining
❏ The content of network settings (settings cannot
be changed)
❏ The printer's firmware version.
For administrators
If you log in as an administrator, you can configure
the printer's network settings and advanced security
settings, such as SSL/TLS communication, IPsec/IP
filtering, and IEEE802.1X, which cannot be
configured with the printer alone.
SC-G6000 Series User's Guide
Introduction
33
Starting Procedure
Start the browser on a computer that is connected to
the same network as the printer.
A
Press , and then press General Settings -
Network Settings - Advanced - TCP/IP to
check the IP address of the printer.
Note:
The IP address can also be checked by printing a
network connection check report. A report can be
printed by touching the following in order from
the Home screen.
- General Settings - Network Settings -
Network Status - Print Status Sheet
B
Start a Web browser on the computer that is
connected to the printer over the network.
C
Enter the IP address of the printer in the
address bar of the Web browser and press the
Enter or Return key.
Format:
IPv4: http://IP address of printer/
IPv6: http://[IP address of printer]/
Example:
IPv4: http://192.168.100.201/
IPv6: http://[2001:db8::1000:1]/
To log on as an administrator, proceed to the
next step.
D
Click Log in at the top-right of the screen, enter
your User Name and Current password, and
then click OK.
When you log in for the first time, leave User
Name blank, enter the initial password in
Administrator Password, and then click OK.
U “Checking the Initial Password” on
page 35
Closing Procedure
Close the Web browser.
Uninstalling Software
c
Important:
❏ Log into a "Computer administrator" account
(an account with administrative privileges).
❏ Enter the administrator password when
prompted and then proceed with the
remainder of the operation.
❏ Exit any other applications that may be
running.
❏ If you are reinstalling the Epson
communications drivers after removing them,
restart the computer.
Windows
This section explains how to uninstall the Epson
communications drivers using them as an example.
We recommend that you turn off the printer and
disconnect the printer cable from the computer before
you start work.
Windows 11
A
Click the Start button - Settings.
The Settings screen is displayed.
B
Click Apps from the menu on the left side of
the screen.
C
Click Apps & features (or Installed apps).
D
Click the SC-G6000 Series Comm Driver
menu button from the list, and then select
Uninstall from the menu.
Follow the on-screen instructions to continue.
When the confirmation message appears, click
Ye s .
Except for Windows 11
A
Display the Control Panel, and then click
Uninstall a program.
SC-G6000 Series User's Guide
Introduction
34
B
Select the SC-G6000 Series Comm Driver
from the list, and then click Uninstall.
Follow the on-screen instructions to continue.
When the confirmation message appears, click
Ye s .
Mac OS
The following describes how to remove Epson Edge
Dashboard.
A
Close Epson Edge Dashboard.
B
Double-click Applications - Epson Software -
Epson Edge Dashboard - Epson Edge
Dashboard Uninstaller.
Follow the on-screen instructions to continue.
Notes on the
Administrator Password
The initial password for each printer is different when
the printer is shipped from the factory. We
recommend that you do not continue to use the initial
password when you start using the printer; change it
to a password of your choice.
Checking the Initial Password
The initial administrator password is on the label on
the left side under the printer cover.
❏ If there is only one label: The value for
SERIAL No. on the label in A is the initial
password. (In the example in the illustration,
the initial password is "XYZ0123456".)
❏ If there are two labels: The value for
PASSWORD on the label in B is the initial
password. (In the example in the illustration,
the initial password is "03212791".)
Changing the Password
A
In Web Config, select the Product Security tab
- Change Administrator Password.
B
Enter the current password in Current
password.
C
Enter the new password in New Password and
Confirm New Password. Enter the user name,
if necessary.
D
Select OK.
c
Important:
If you forget the password, contact your dealer or
Epson Support.
SC-G6000 Series User's Guide
Introduction
35
Basic Operations
Workflow for Correct
Printing
Follow the instructions below to print correctly on
your media.
1. Register media settings on the printer
To print in the optimum conditions for the media you are
using, you must register the media's print information
and setting values on the printer and in the RIP. You can
easily register media settings on the printer using the
following method.
U “Registering Media Settings on the Printer” on
page 36
2. Load media
U “Loading Media” on page 38
3. Select settings for loaded media
U “Select Settings for Loaded Media” on page 38
4. Optimize media settings (when using new
media)
U “Optimizing Media Settings (Print Head Alignment
and Media Feed Adjustment)” on page 43
5. Print
U “Printing” on page 39
6. Post-processing
Perform post-processing for the printed media in the
following order to complete the printed product.
Apply powder and heat.
You can use the following methods.
❏ Using the shaker (feed the media through the
shaker to apply powder and heat)
❏ Place the media in a tray or other suitable container,
apply the powder, and then heat it in an oven
Use a heat press to transfer the image from the media
to the target surface and then peel off the media.
Place silicon paper on the target surface and use a
heat press to fix the ink.
Registering Media
Settings on the Printer
You can register media settings in one of the following
ways.
Using the general-purpose media settings that are
pre-registered in the printer
This printer comes with two pre-registered media
types. When you select a media type, the printer prints
using the appropriate general-purpose media settings.
After loading the media, select the media type
appropriate for the loaded media in Media Settings.
U “Select Settings for Loaded Media” on page 38
Downloading an EMX file and registering the
settings
An EMX file provided by Epson is a single print
settings file containing the following information
necessary to print properly on commercially available
media (the provided files differ according to the
country and region in which you live).
❏ Print Information: Settings for ICC profiles that
are used in RIP, the level, the resolution, and more
SC-G6000 Series User's Guide
Basic Operations
36
❏ Media Settings: The settings appropriate for the
media you are using that are registered to the
printer's Media Management for the Paper
Suction, Feeding Tension, and more
When using the software RIP Epson Edge Print PRO
supplied with the printer, download the EMX file from
Epson Edge Print PRO.
U “Using Epson Edge Print PRO (Windows Only)”
on page 31
When using a commercial software RIP, download the
EMX file using Epson Edge Dashboard.
U “Using Epson Edge Dashboard” on page 31
Notes When Handling
Media
If the following points are not observed when
handling media, small amounts of dust and lint may
stick to the media surface and cause ink drops in the
print results or cause the nozzles to clog.
Do not place exposed media directly on the floor.
Media should be rewound and inserted in its original
packaging for storage.
Do not carry media with the media surface pressed
against clothing.
Handle paper in its individual packaging until just
before loading the paper in the printer.
Notes on Loading Media
Caution:
Do not rub your hands along the edges of the
media. The edges of the media are sharp and can
cause injury.
Load the media just before printing.
The rollers may crease media left in the printer. The
media may also become wavy or curled, causing jams
or resulting in the media coming into contact with the
print head.
Do not load media if the right and left edges are
uneven.
If media is loaded and the right and left edges of the
roll are uneven, media feeding problems may cause
the media to move around during printing. Either
rewind to align the edges or use a roll without any
issues.
SC-G6000 Series User's Guide
Basic Operations
37
Media that cannot be used
Do not use media that is folded, wrinkled, scuffed,
torn, or dirty. The media could rise up and contact the
printheads and damage them.
Do not use paper that is frayed at the ends of the roll,
wrinkled, or torn, as shown in the following image.
Loading Media
As shown below, you can load media while checking
the procedure on the panel screen.
You can also watch the video on YouTube.
Epson Video Manuals
A
Check that Load the media. is displayed on the
screen, and then press
.
B
Press Start - See Description on the screen to
view the procedure.
Follow the on-screen instructions to perform
the procedure.
Select Settings for
Loaded Media
Select settings for the loaded media.
A
Press Media to select the registered media
number that contains the settings
corresponding to the loaded media.
When Media Settings have not been
registered for the loaded media
Press
- Edit - Media Type on the screen
where the registered media number is
displayed. Select the Media Type appropriate
for the loaded media.
SC-G6000 Series User's Guide
Basic Operations
38
When Media Settings have been registered for
the loaded media/EMX files have already
been downloaded
Select the registered media number.
B
If necessary, select the operation to be
performed when feeding paper.
The following provides the details of each
operation.
Cut Leading
Edge
Set this to On if the leading
edge of the loaded media is not
horizontal or not cut neatly.
The leading edge of the media
is cut when paper feeding
starts.
Feed Leading
Edge
Set this to On when the
amount of media remaining is
printed on the leading edge of
the loaded media. The printed
part is fed to the leading edge
of the media when paper
feeding starts.
Note:
When the printer is ready to print, set Remaining
Amount Management and Media Detection if
necessary.
Remaining Amount Management
To select settings, press
(menu) on the screen,
and then press Media Settings - Remaining
Amount Management.
U “Media Settings Menu” on page 83
Media Detection
To select settings, press
(menu) on the screen,
and then press General Settings - Printer
Settings - Media Detection.
U “General Settings Menu” on page 75
C
When the settings are complete, press OK.
Paper feeding starts.
Note:
If no Media Type is registered, press OK to
display a screen for selecting a Media Type.
Printing
When Ready to print. is displayed on the screen, you
can start printing.
Note:
If you are using a shaker that allows the media to
slacken between the printer and the shaker, and you
need to replace an ink supply unit during printing, see
the following for instructions on replacing the ink
supply unit.
U “When it is necessary to replace the ink supply unit
during printing (only when using the shaker)” on
page 60
Cutting Media
This printer is equipped with a built-in cutter. There
are two types of cutting methods.
Auto Cut
The built-in cutter automatically cuts each time a page
is printed.
The factory default setting is Off.
Also, when Wait for Cut Between Pages is set to On,
you can automatically pause printing between jobs
until cutting is complete. This is useful when you want
to cut between jobs during continuous printing.
SC-G6000 Series User's Guide
Basic Operations
39
Setting Auto Cut U “Setting Auto Cut” on page 40
Manual Cut
Specify the cutting position on the control panel.
On the cutting screen, you can set the cutting wait
time from 2 to 15 seconds. This is useful because it
allows you to set enough time to support the media
with your hands to prevent it from falling.
U “Performing Manual Cut” on page 40
Setting Auto Cut
Press (menu) on the control panel, and then set
General Settings - Printer Settings - Cut Settings -
Auto Cut to On.
Performing Manual Cut
When Auto Cut is set to Off, follow the steps below to
cut after printing or when replacing media.
A
On the control panel screen, press .
The Cut screen is displayed.
The cut is made at the dotted line shown in the
illustration. To adjust the cutting position,
while viewing the interior of the printer without
opening the printer cover, press the
/
buttons to align the media to be cut with the
mark on the right side of the printer's
interior.
Note:
The minimum length of media that can be cut
with the built-in cutter is fixed at 100 mm (3.94
in.) and cannot be changed.
If the cutting position is shorter than the length
above, the media has to be automatically fed to a
length at which it can be cut which will create a
margin. Cut off the margin with a cutter sold at a
store.
B
On the cutting screen, set the Timer to On or
Off.
When cutting after printing, we recommend
setting Timer to On. When set to On, you can
set the time (2 to 15 seconds) before cutting
starts, allowing you enough time to support the
media with your hands to prevent it from
falling.
Also, the default setting for Timer is On. The
default waiting time is 4 seconds.
SC-G6000 Series User's Guide
Basic Operations
40
C
Support the media with your hands to prevent
it from falling to the floor, and then press Cut.
The media is cut.
c
Important:
Tilting or raising the media straight up after
printing may cause ink to drip.
Removing Media
This section explains how to remove media in two
scenarios: when replacing media that has run out, and
when replacing media while some still remains.
See the appropriate section below according to your
needs.
U “Removing Media When that has Run Out” on
page 41
U “Removing Media During Use” on page 41
Removing Media When that has
Run Out
The control panel screen displays a "media out" error
when media runs out during printing.
Press How To... on the screen to display media-cutting
instructions. Follow the on-screen instructions.
After cutting the media, press Next and pull the cut
media down to remove it, ensuring that any undried
printed parts do not enter inside the printer.
Removing Media During Use
This section describes how to remove and store media
after printing, such as when replacing media. The
rollers may crease media left in the printer.
If the media has not been cut, cut it first to prevent
undried printed parts from sticking to the inside of the
printer, and then remove the media from the printer.
U “Cutting Media” on page 39
SC-G6000 Series User's Guide
Basic Operations
41
c
Important:
Do not put undried printed media inside the
printer. The inside may become dirty, and ink may
stick to the media the next time you print.
A
Check that the printer is ready to print, and
then press
- Start - Next on the control
panel screen.
A message prompting you to remove the media
is displayed.
B
Open the media cover.
C
Raise the roll lock lever.
D
On the control panel screen, press Finish.
E
Rotate the roll adapter to take-up the media.
F
Holding the roll adapters on both sides, move
the media to the roll rest.
G
Raise the adapter lock levers to release the roll
adapters.
H
Remove the roll adapters.
After rewinding the media carefully, store it in
its original packaging.
I
Close the media cover.
SC-G6000 Series User's Guide
Basic Operations
42
Optimizing Media
Settings (Print Head
Alignment and Media
Feed Adjustment)
Perform this once before using the media settings
registered to the printer.
Optimize the media settings (Print Adjustments) to
correct individual differences in your media and
printer so that you can perform optimal printing using
your media and printer combination.
Optimize Media Settings in the following cases.
When media settings for downloaded EMX files are
registered to the printer.
When changing Advanced Settings after saving
Media Settings
To optimize Media Settings, load the media in the
printer using the method you will use to actually print,
and then perform Print Head Alignment and Media
Feed Adjustment.
Make sure you perform both Print Head Alignment
and Media Feed Adjustment.
Print Head Alignment
This printer prints by firing drops of ink while moving
the print head. There is a small distance (gap) between
the media surface and the print head, and the printing
position of the ink may become misaligned due to
changes in the media thickness, temperature,
humidity and the inertial force when the print head
moves.
You can use Print Head Alignment to adjust any
misalignments in the printing position to improve
misaligned ruled lines or graininess in the printouts.
Notes when performing Print Head
Alignment
Adjustments are made based on the media loaded
in the printer.
Make sure you select the name you set when you
registered the media settings to this printer, or the
name set in Media Management from the Settings
menu in Select Media.
The minimum adjustable media width is 254 mm (10
in.).
Make sure nozzles are not clogged before
adjusting.
If nozzles are clogged, adjustments will not be
performed correctly. Print and visually inspect the
check pattern, and then perform Head Cleaning if
necessary.
U “Clearing Clogged Nozzles” on page 65
Procedure for Print Head Alignment
A
Check that the printer is ready to print, and
load the media using the method you will use
to actually print.
U “Loading Media” on page 38
B
Press (menu), and then press Media
Settings - Print Adjustments - Print Head
Alignment.
C
Press Start.
An adjustment pattern is printed. Wait until
printing is complete.
D
Check the printed #1A adjustment pattern.
SC-G6000 Series User's Guide
Basic Operations
43
In the illustration above, #1A is in two
locations, but the number printed depends on
the media width.
E
Check the number of the pattern with the finest
lines (the lines overlap).
This would be pattern 0 in the example shown
in the following illustration.
Check the number of the adjustment patterns
with the finest lines in all #1 A patterns.
F
Find the average value for all #1A adjustment
patterns.
Example: When two adjustment patterns have
been printed
Note:
If the value you get is not an integer, round it to
the integer.
G
The screen for entering confirmation results for
the adjustment pattern is displayed.
Press
/ to set the average value you
obtained in step 6.
H
Repeat steps 5 to 7 for #1B, and then press OK.
When adjustments are complete, the Home
screen is displayed.
Media Feed Adjustment
This menu is also used when banding (horizontal
banding, tint unevenness, or stripes) is detected in
printing results.
You c a n s e l e c t f rom Manual(Standard) or
Manual(Measurement) to perform adjustments.
Manual (Standard)
Usually, select this option.
Manual (Measurement)
Select this option in the following cases.
❏ When banding can be seen in the print results
even after performing adjustments for
Manual(Standard)
❏ When it is difficult to check the patterns for
Manual(Standard) due to bleeding ink
❏ When you want to print with accurate length
The approximate length of the media required to print
the test pattern is given below.
When performing Manual(Standard): Approx. 190
mm (7.48 in.)
When performing Manual(Measurement): Approx.
560 mm (22.0 in.)
Adjustment Procedure
A
Check that the printer is ready to print, and
load the media using the method you will use
to actually print.
U “Loading Media” on page 38
B
Press (menu), and then press Media
Settings - Print Adjustments - Media Feed
Adjustment - Manual(Standard) or
Manual(Measurement).
C
Press Start.
An adjustment pattern is printed. Wait until
printing is complete.
SC-G6000 Series User's Guide
Basic Operations
44
D
Check the printed adjustment pattern.
When Manual(Standard) is selected
Two groups of adjustment patterns, A and B,
are printed. Select the pattern with the least
amount of overlapping or gaps for each group.
For example, you would select "0" for the
pattern below.
If all adjustment patterns have overlapping or
gaps and you cannot narrow them down to one,
select the pattern with the least amount of
overlapping or gaps.
If two patterns with the least overlapping or
gaps are similar, use the number in between the
patterns to calculate the value. For example,
you would enter "-0.05" for the pattern below.
Perform steps 2 to 5 again, and repeat them
until a pattern with no overlapping lines or
gaps is printed.
If the pattern is difficult to check, such as if the
ink bleeds, enter "0.00" once.
In this situation, the media feed is not adjusted.
Continue to step 5 to complete
Manual(Standard), and then perform
Manual(Measurement).
When Manual(Measurement) is selected
An adjustment pattern is printed.
Cut after the adjustment pattern, spread it out
on a flat surface, and then measure it using a
scale.
Use a ruler that can measure in increments of at
least 0.5 mm (0.02 in.). We also recommend
using a ruler that can measure up to at least 500
mm (20.0 in.).
E
The screen for entering confirmation results for
the adjustment pattern is displayed.
When Manual(Standard) is selected
Set the values you selected for patterns in A and
B, and then press OK.
When Manual(Measurement) is selected
Set the value measured in step 4, and then press
OK.
When adjustments are complete, the Home
screen is displayed.
Adjusting the Amount of
Media Fed While Printing
You can perform fine adjustments for the amount of
media fed while printing. Adjusting while printing
allows you to quickly check the adjustment results.
A
During printing, press the following area on the
home screen (adjust while printing).
SC-G6000 Series User's Guide
Basic Operations
45
If the home screen (adjust while printing) is not
displayed, press
(switch screens) on the
home screen.
B
Press / on the screen, or press the /
buttons on the control panel to change the
value.
If the feed amount is too small, black bands
(dark stripes) appear; press the
(or the
button) to adjust the feed amount upwards.
In contrast, if the feed amount is too large,
white bands (pale stripes) appear; press the
(or the button) to adjust the feed amount
downwards.
C
Check the print results and repeat step 2 if you
feel the issue is not completely resolved.
The setting for the currently selected registered
media number is updated.
D
Press to return to the home screen.
Note:
The results of changing the settings are undone if
you perform any of the following operations.
❏ Restart Media Feed Adjustment.
❏ Execute Clear All Data and Settings.
When you have finished the target printing, we
recommend performing Print Adjustments from the
settings menu.
U “Optimizing Media Settings (Print Head
Alignment and Media Feed Adjustment)” on page 43
SC-G6000 Series User's Guide
Basic Operations
46
See the following table for more details on A to E.
Margin Position Explanation Available Setting
Range
A Trailing edge
*1, *4
The value set in Bottom Margin from the printer's Printer Settings menu.
Applied before automatic cutting after printing.
5 to 150 mm
(0.20 to 5.91 in.)
B Leading edge
*1
The value set in Top Margin from the printer's Printer Settings menu.
Applied before printing after loading media or cutting.
5 to 35 mm
(0.20 to 1.38 in.)
C Right edge
*2, *3
The value set in Right Margin from the printer's Printer Settings menu. 3 to 25 mm
(0.12 to 0.98 in.)
D Left edge
*2, *3
The value set in Left Margin from the printer's Printer Settings menu. 3 to 25 mm
(0.12 to 0.98 in.)
E Between pages
*1, *4
The value set in Margin Between Pages from the printer's Printer
Settings menu. Applied when printing continues without automatic
cutting after printing (half of the value set for after printing and half for
before printing).
5 to 999 mm
(0.20 to 39.33 in.)
*1 The set margin and the actual print results may differ depending on the RIP being used. Contact the RIP
manufacturer for more information.
*2 This may be available in the RIP depending on the RIP software being used. Contact the RIP manufacturer
for more information.
*3 If the total of the print data width and set left and right margins exceeds the printable area, a portion of the
data will not be printed.
*4 Automatic cutting may be available in the RIP depending on the RIP software being used. Contact the RIP
manufacturer for more information. If the RIP does not have an automatic cutting setting, the printer's Auto
Cut setting is applied.
Note:
When Width Detection is set to Off, make sure that the set value does not exceed the width of the loaded media. If the
set value is larger than the media width, the printer may print beyond the left or right edges of the media. Ink applied
outside the edges of the media will stain the inside of the printer.
SC-G6000 Series User's Guide
Basic Operations
48
Maintenance
When to Perform Various Maintenance Operations
To maintain the print quality of the printer, you need to perform cleaning and replace consumables.
If maintenance is not performed, print quality may decline, the printer's service life may be reduced, or you may be
liable for the cost of any repairs. Always perform maintenance when a message is displayed on the screen.
Cleaning Locations and Cleaning Timing
When to perform Component to be cleaned
Daily A Platen
U “Cleaning the Platen” on page 56
When the message It is time to clean
the Suction Cap. is displayed on the
control panel screen
*
B Around the suction cap
U “Cleaning Around the Suction Cap” on page 55
You can check the procedure in a video on YouTube.
Epson Video Manuals
SC-G6000 Series User's Guide
Maintenance
49
When to perform Component to be cleaned
❏ The printing surface and other areas
are soiled even after cleaning
around the suction cap
❏ When there are printout problems
even after Head Cleaning
C Around the print head
U “Cleaning Around the Print Head” on page 54
You can check the procedure in a video on YouTube.
Epson Video Manuals
*If this message is displayed frequently, contact your dealer or Epson support.
Locations of Consumables and Replacement Timing
When to perform Component to be replaced
When the message Yo u n ee d to re pl a c e
Ink Supply Unit. is displayed on the
control panel screen
A Ink supply unit
U “Replacing Ink Supply Units” on page 59
When a prepare and replacement
message is displayed on the control
panel screen
B Waste ink bottle
U “Disposing of Waste Ink” on page 61
C Head Cleaning Set (wiper unit, capping station, flushing pad)
U “Replacing the Head Cleaning Set” on page 63
When the media is not cut neatly/Cut
edges are frayed
DAuto cutter blade
U “Replacing the Auto Cutter Blade” on page 64
SC-G6000 Series User's Guide
Maintenance
50
Other Maintenance
When to perform Operation
❏ Before starting printing operations
for the day (White ink only)
❏ When the message Ink shaking is
needed. Shake the Ink Supply Unit
which
/ is displayed. is
displayed.
Shaking the Ink Supply Unit
U “Shaking the Ink Supply Units Periodically” on page 58
❏ When checking if nozzles are
clogged
❏ When checking which colors are
clogged
❏ When horizontal stripes/tint
unevenness (banding) appear in the
print results
Checking for clogged nozzles
U “Checking for Clogged Nozzles” on page 65
❏ When printouts are blurred or parts
are missing
❏ When a clog is found after checking
for clogged nozzles
Print Head Cleaning
U “Print Head Cleaning” on page 66
When the printer will not be used for an
extended period (more than 2 weeks)
and will be switched off
Pre-Storage Maintenance
U “Pre-Storage Maintenance for Long-Term Non-Use” on page 67
SC-G6000 Series User's Guide
Maintenance
51
What You’ll Need
Have the following items ready before beginning
cleaning and replacement.
When the supplied parts have been completely used,
purchase new consumables.
Use genuine parts when replacing ink supply units or
performing maintenance.
U “Options and Consumable Products” on page 107
If your gloves have worn out, use commercially
available nitrile gloves.
Protective eyeglasses (not included)
Protects your eyes from ink and ink cleaner.
Mask (not included)
Protects your nose and mouth from ink and ink
cleaner.
Tweezers (supplied with the printer)
Use this to remove waste liquid clumps or film
Maintenance kit (supplied with the printer)
Use this to clean around the capping station and print
head.
The set contains gloves, cleaning sticks, ink cleaner,
and a cup.
A Gloves (x4)
B Cleaning stick (wide) (x25)
C Cleaning stick (narrow) (x25)
D Ink cleaner (x1)
E Cup (x1)
Metal or plastic (PP/PE) tray (not included)
Use this to place cleaning utensils, removed
consumables, or the cup when it contains ink cleaner.
Soft cloth (not included)
Use for cleaning the platen. Use material that is not
likely to generate lint or static electricity.
Distilled water (not included)
You can use dstilled water as a substitute for ink
cleaner.
Precautions Regarding
Maintenance
Note the following points when cleaning and replacing
parts.
SC-G6000 Series User's Guide
Maintenance
52
Caution:
❏ During maintenance, wear protective clothing,
including protective eyewear, gloves, and a
mask.
Should ink, waste ink, or ink cleaner come
into contact with your skin or enter your eyes
or mouth, take the following actions:
❏ If fluid adheres to your skin, wash it off
using a large volume of soapy water. If
you notice any reaction developing in the
affected area, consult with a qualified
physician immediately.
❏ If ink gets into your eyes, wash them out
immediately with water. Failure to
observe this precaution could result in
bloodshot eyes or mild inflammation.
Consult with a qualified physician if any
other problems should develop.
❏ If fluid enters your mouth, consult with a
physician as soon as possible.
❏ If swallowed, do not induce vomiting.
Consult with a physician as soon as
possible. If vomiting is induced, vomited
material may enter the windpipe, which is
dangerous.
❏ Store ink supply units, waste ink, ink cleaner,
and cleaning ink supply units out of the reach
of children. Do not drink the ink. Do not
drink the ink.
❏ Remove the media from the printer before
proceeding.
❏ Never touch the belts, circuit boards, or any parts
that do not require cleaning. Failure to observe
this precaution could result in malfunction or
reduced print quality.
❏ Do not use anything other than the supplied or
consumable cleaning sticks. Other types of
cleaning sticks that produce lint will damage the
print head.
❏ Always use fresh cleaning sticks. Reusing sticks
can make stains even harder to remove.
❏ Do not touch the tips of the cleaning sticks. Oil
from your hands could damage the print head.
❏ Touch a metallic object before starting work, to
discharge any static electricity.
Performing Regular
Cleaning
Using Ink Cleaner
Soak a cleaning stick in the ink cleaner and use it to
clean around the suction cap and the print head.
c
Important:
❏ Do not use it to clean any areas other than
those specified. Doing so may result in
damaged parts.
❏ Depending on the usage and storage
environment, the ink cleaner may change color
after opening.
❏ If you notice that the ink cleaner has changed
color or emits a bad odor, stop using the
cleaner and open a new maintenance kit.
❏ Make sure you close the lid securely after use,
and avoid storing the ink cleaner in locations
subject to high temperatures, high humidity,
and direct sunlight.
❏ Do not use ink cleaner that has already been
used to clean something else. Using dirty ink
cleaner will cause stains.
❏ Used ink cleaner is classified as industrial
waste. Dispose of it in the same way as waste
ink.
Disposal of used consumables U “Handling
Used Consumables” on page 65
A
Remove the lid from the ink cleaner.
SC-G6000 Series User's Guide
Maintenance
53
B
Place the cup supplied with the maintenance kit
on the tray, and then pour ink cleaner into the
cup up to the bottom line.
C
Dampen the cleaning stick with ink cleaner.
When doing this, make sure that ink cleaner
does not drip from the cleaning stick.
Cleaning Around the Print Head
If the printing surface and other areas are dirty even
after performing Head Cleaning several times, dust
may have accumulated around the print head. Follow
the steps below to clean it.
Precautions When Cleaning
c
Important:
Failure to observe the following points may cause a
malfunction to occur.
❏ Do not move the print head manually.
❏ Do not touch the nozzle surfaces (the
part in the illustration) with the cleaning stick.
❏ Before starting this procedure, be sure to read the
following:
U “Precautions Regarding Maintenance” on
page 52
❏ If it is difficult to remove dirt around the print
head, rinse the dirty cleaning stick with ink
cleaner and then clean it again. If the cleaning
stick is dirty at this time, replace it with a new
one.
Note:
The buzzer sounds 10 minutes after the print head is
moved (default setting).
Check the message on the screen, press OK, and then
continue working.
Cleaning
You can check the procedure in a video on YouTube.
Epson Video Manuals
A
Make sure the printer is on.
B
Press (Maintenance), Cleaning the
Maintenance Parts - Around the Head.
C
Check the message, and then click Next.
SC-G6000 Series User's Guide
Maintenance
54
D
Press How To... to view the procedure.
Follow the on-screen instructions to perform
the procedure.
E
After cleaning is finished, close the printer
cover and the maintenance cover, and then
press Done on the control panel screen.
The print head returns to its normal position,
and the Settings menu closes.
After you finish cleaning, we recommend
checking for clogged nozzles.
U “Checking for Clogged Nozzles” on
page 65
Disposal of used consumables U “Handling
Used Consumables” on page 65
Cleaning Around the Suction
Cap
When it is time to clean around the suction cap, It is
time to clean the Suction Cap. is displayed on the
control panel screen. If you continue to use the printer
without cleaning, it will become harder to clear the
nozzles and print quality may decline. Even if the
message is not displayed, clean around the suction cap
if the printing surface is soiled with ink.
When cleaning around the suction cap, as well as
cleaning the suction cap itself, also wipe off any ink
stains on the tube entrance as shown in the
illustration.
Precautions When Cleaning
c
Important:
❏ Do not move the print head manually. A
malfunction may occur.
❏ Do not rub the cap section with too much
force. Scratches may cause air leaks, and
prevent Head Cleaning from being performed
correctly.
❏ Do not use any tweezers other than the
supplied pair, such as metal tweezers.
❏ Carefully wipe off any dirt from the edges of
the suction cap until you can see the color of
the cap.
If dirt is left, it creates a gap between the cap
and the print head that causes a decrease in
suction strength and the print head nozzles
could become clogged.
❏ Before starting this procedure, be sure to read the
following:
U “Precautions Regarding Maintenance” on
page 52
❏ If it is difficult to remove dirt, rinse the dirty
cleaning stick with ink cleaner and then clean it
again. If the cleaning stick is dirty, replace it with a
new one.
Note:
The buzzer sounds 10 minutes after the print head is
moved (default setting).
Check the message on the screen, press OK, and then
continue working.
Cleaning
You can check the procedure in a video on YouTube.
Epson Video Manuals
A
Check the messages displayed on the printer's
screen, and then press Cleaning.
When the message is not displayed, press
(Maintenance), Cleaning the Maintenance
Parts - Suction Cap.
SC-G6000 Series User's Guide
Maintenance
55
B
Check the message, and then press Start.
The print head moves to the maintenance
position.
C
Press How To... to view the procedure.
Follow the on-screen instructions to perform
the procedure.
D
After cleaning is finished, close the
maintenance cover, and then press Done on the
control panel screen.
The print head returns to its normal position,
and the Settings menu closes.
After you finish cleaning, we recommend
checking for clogged nozzles.
U “Checking for Clogged Nozzles” on
page 65
Disposal of used consumables U “Handling
Used Consumables” on page 65
Cleaning the Platen
The platen becomes dirty when paper particles or ink
stick to it. We recommend cleaning the platen daily
because the media will become dirty if there is ink
stuck to the platen.
Read the following before starting this procedure.
U “Precautions Regarding Maintenance” on page 52
A
After removing the media, make sure the
printer is turned off and the screen has turned
off, and then unplug the power cable from the
outlet.
B
Wait for one minute after unplugging the power
cable.
C
Open the printer cover and use a soft, clean
cloth to carefully clean away any dust or dirt
inside the printer.
Carefully wipe the platen. To avoid spreading
the dirt, wipe from the inside to the outside. If
there is a serious dirt problem, clean it using a
soft, clean cloth dampened with a mild
detergent. Then, wipe the inside of the printer
with a dry, soft cloth.
c
Important:
Be careful not to touch the ink tubes inside
the printer, otherwise, the printer may be
damaged.
D
If any paper particles (that look like white
powder) accumulate on the platen, use a point
object, such as a toothpick, to push them in.
SC-G6000 Series User's Guide
Maintenance
56
E
When you have finished cleaning, close the
printer cover.
The printable surface is still dirty
even after cleaning the platen
The rollers may be dirty with ink or paper dust. This
section explains how to clean the rollers.
See the appropriate section below according to your
needs.
U “When rollers are stained with ink” on page 57
U “When rollers are dirty with paper dust” on
page 57
When rollers are stained with ink
Follow the steps below to clean the rollers by feeding
and ejecting media.
A
Turn on the printer, and load the widest
available media.
U “Loading Media” on page 38
B
Press the button.
The media is fed while the
button is
pressed. Continue feeding until the media is no
longer dirty.
C
Use a cloth to wipe off any dirt from the rollers.
Dampen a soft, clean cloth with water and a
small amount of neutral detergent, wring the
cloth out, and then wipe the dirty areas of the
rollers. Next, wipe the area with a soft, dry
cloth.
Cut the media after cleaning is done.
U “Cutting Media” on page 39
When rollers are dirty with paper dust
When the rollers are dirty with paper dust as shown
below, remove the dust using low-adhesive tape.
c
Important:
❏ Do not clean the rollers while they are raised.
Doing so may damage the rollers.
❏ Do not clean the rollers with strong adhesive
tape. Doing so may detach the rollers.
A
Turn on the printer and load the media.
U “Loading Media” on page 38
B
Open the printer cover and remove any dirt
from the rollers using low-adhesive tape.
To clean dirt from parts of the rollers that are
not visible, rotate the rollers using the [
]
button and remove dirt in the same way using
low-adhesive tape.
SC-G6000 Series User's Guide
Maintenance
57
If rollers are still dirty after performing the above
procedure
Use a soft, clean cloth dampened with water and a
small amount of neutral detergent and wrung tight,
and wipe the dirty areas of the rollers. Next, wipe the
inside of the printer with a soft, dry cloth.
Cut the media after cleaning is done.
U “Cutting Media” on page 39
Shaking the Ink Supply
Units Periodically
If a message is displayed informing you that it is time
to shake the ink, remove the ink supply unit
immediately and shake it.
c
Important:
Due to characteristics of the ink supply units and
the ink used in this printer, it is prone to gradual
sedimentation (components settling to the bottom
of the liquid). If ink settles, tint unevenness and
nozzle clogs occur. Shake ink supply units
periodically after installing them.
After installing an ink supply unit in the printer, a
message prompting you to shake the unit is displayed
at the following intervals.
❏ White ink (WH): Once every 24 hours
❏ Other inks: Once every three weeks
Precautions When Shaking
❏ Place your hand on the bottom of the ink tray
while removing it. If you use only one hand, the
weight of the tray may cause it to fall, and be
damaged.
❏ When shaking the ink supply unit, set it in the ink
tray and shake it up and down at an angle of about
60 degrees 5 times in 5 seconds as shown in the
following illustration.
❏ Do not forcefully shake or swing ink supply units
or ink trays containing ink supply units. Ink could
leak.
❏ Removed ink supply units may have ink around
the ink supply port, so be careful not to get any
ink on the surrounding area when removing the
ink supply units.
Shaking
If a message is displayed informing you that it is time
to shake the ink, you can check the procedure on the
control panel while shaking the ink supply unit.
When a message is displayed at full screen size
Press How To... to view the procedure.
SC-G6000 Series User's Guide
Maintenance
58
Note:
If Close is displayed in the top left corner of the screen,
you can close the screen and shake later. If Close is not
displayed as shown in the illustration, you cannot
perform any operations, including printing, until you
shake the ink supply unit.
When a message is displayed in the status display
area
The following steps will guide you through the
procedure.
A
On the screen, press the status of consumables
area.
B
In the Message List, press the message
informing you that it is time to shake the ink.
C
Press How To... to view the procedure. Follow
the on-screen instructions to perform the
procedure.
Replacing Ink Supply
Units
c
Important:
Epson recommends the use of genuine Epson Ink
Supply Units. Epson cannot guarantee the quality
or reliability of non-genuine ink. The use of
non-genuine ink may cause damage that is not
covered by Epson’s warranties, and under certain
circumstances, may cause erratic printer behavior.
Information about non-genuine ink levels may not
be displayed, and use of non-genuine ink is
recorded for possible use in service support.
Precautions When Replacing
c
Important:
When using White ink, immediately replace the
ink supply unit with a new one if Yo u ne ed t o
replace Ink Supply Unit. is displayed. If you do
not address the ink warning, the print head or
other parts may be damaged.
❏ If one of the installed ink supply units is
expended, printing cannot be performed.
If ink is expended while printing, you can
continue printing after replacing the ink supply
unit. If you continue to use an ink supply unit that
is running low, you may need to replace the ink
supply unit while printing. If you replace it while
printing, colors may look different depending on
how the ink dries. If you want to avoid issues such
as this, we recommend replacing the ink supply
unit before printing. You can still use the removed
ink supply unit in the future until the ink supply
unit is expended.
❏ Insert all of the ink supply units into the ink trays.
Printing is not possible or a malfunction may
occur if even one of the ink trays does not contain
an ink supply unit.
❏ When shaking the ink supply unit, set it in the ink
tray and shake it up and down at an angle of about
60 degrees the following number of times as
shown in the illustration below.
SC-G6000 Series User's Guide
Maintenance
59
❏ White ink (WH): Approx. 25 times in 25
seconds
❏ Other inks: 15 times in 15 seconds
❏ You may not be able to use the built-in cutter if
you replace the ink supply unit while the printer is
being turned on. Cut the media with
commercially available scissors.
Replacement Procedure
When a message prompting you to
replace an ink supply unit is
displayed
Press How To.... You can check the procedure on the
control panel while replacing the ink supply unit.
When you need to replace an ink
supply unit because the amount of
ink remaining is too low for the print
job
A
Move the lock switch for the color you want to
replace to unlock it.
B
Press How To... on the control panel screen to
view the procedure.
Follow the on-screen instructions to perform
the procedure.
Disposal of used consumables U “Handling Used
Consumables” on page 65
When it is necessary to replace the
ink supply unit during printing (only
when using the shaker)
When using a shaker that allows the media to slacken
between the printer and the shaker, removing the slack
in the media before replacing the ink supply unit will
make the replacement process easier.
A
Make sure that printing has stopped.
If a message prompting you to replace the ink
supply unit is displayed during printing, the
printing pauses temporarily.
SC-G6000 Series User's Guide
Maintenance
60
B
Continue shaking manually until the shaker
removes the slack in the media.
c
Important:
Be careful not to reduce the slack in the
media too much, as this may cause the media
to become overly tight. This may affect the
print quality.
C
Press How To... on the control panel screen to
view the procedure.
Follow the on-screen instructions to perform
the procedure.
Perform the procedure by reaching your hands
under the media.
Be careful not to touch the media.
D
After replacing the ink supply unit, set the
shaker to auto and resume printing.
Disposing of Waste Ink
Precautions When Replacing
the Waste Ink Bottle
❏ Make sure the waste ink tube is inserted in the
mouth of the waste ink bottle. If the waste ink
tube comes out of the bottle, waste ink will spill
out.
❏ You will need the lid for the Waste Ink Bottle
when disposing of waste ink. Keep the lid in a safe
place; do not throw it out.
❏ Unless prompted to do so by on-screen
instructions, never remove the waste ink bottle
while printing, performing Head Cleaning, or
preparing for long-term storage. Waste ink may
leak.
❏ Dispose of the waste ink with the waste ink bottle.
Do not pour it into another container.
SC-G6000 Series User's Guide
Maintenance
61
Note:
Note the following points when transferring waste ink
from the waste ink bottle to another container.
❏ Use a container made of PE (polyethylene) when
transferring the waste ink.
❏ Attach the spout included with the printer to the
rim of the waste ink bottle and transfer the waste
ink.
❏ Pour the waste ink carefully. Pouring the waste ink
quickly may cause it to spill and splatter.
❏ Store the waste ink by securely closing the lid of the
container to which you transferred it.
Replacing the Waste Ink Bottle
There are two methods for replacing the waste ink
bottle as described below. Use the appropriate
replacement method to suit your situation.
Read the following before starting this procedure.
U “Precautions Regarding Maintenance” on page 52
When a message is displayed
indicating it is time to replace the
waste ink bottle
Replace the waste ink bottle with a new bottle
immediately.
When a message is displayed, press How To.... You can
check the procedure on the control panel while
replacing the waste ink bottle.
c
Important:
When the message The Waste Ink Bottle is
nearing the end of its service life. is displayed,
obtain a new waste ink bottle as soon as possible.
See the following when replacing the waste ink
bottle at this stage in the procedure.
U “When you want to replace it at any time” on
page 62
When you want to replace it at any
time
When you want to replace the waste ink bottle as part
of night operations or after a large quantity of
printing, but before the printer displays a message
indicating that it is time to replace the bottle, follow
the steps below. If the following procedure is not
performed, the waste ink counter will not be reset, and
the amount of waste ink will not be measured
correctly, resulting in an inability to correctly notify
you when the waste ink bottle needs to be replaced.
Performing the following procedure again will reset
the waste ink counter, allowing the printer to correctly
notify you when the waste ink bottle needs to be
replaced.
Waste Ink C ounter U “Waste Ink Counter” on
page 62
A
Press (Maintenance) on the screen, and
then press Replace Maintenance Parts - Was te
Ink Bottle.
B
Press How To... to view the procedure.
Follow the on-screen instructions to perform
the procedure.
Waste Ink Counter
The printer uses the waste ink counter to track waste
ink and displays a message when the counter reaches
the warning level. If you follow the message
instructions in Waste Ink Bottle is at the end of its
service life. and replace the Waste Ink Bottle with a
new one, the counter is cleared automatically.
SC-G6000 Series User's Guide
Maintenance
62
If you need to replace the waste ink bottle before the
message is displayed, press
(Maintenance) on the
control panel screen, press Replace Maintenance
Parts - Waste Ink Bottle, and then perform the
replacement work.
Maintenance Menu U “Maintenance Menu” on
page 85
c
Important:
Always do the replacement work from the settings
menu and clear the waste ink counter if you
replace the waste ink bottle before being prompted
to do so by a message. If it is not performed
correctly, the printer cannot accurately measure
the amount of waste ink and notify you when the
waste ink bottle needs to be replaced.
Performing the waste ink bottle replacement
procedure again from the Settings menu will allow
the printer to correctly notify you when the waste
ink bottle needs to be replaced.
Replacing the Head
Cleaning Set
Preparing and Replacement
Timing
When The Head Cleaning Set is
nearing the end of its service life. is
displayed, or when
is displayed in
the head cleaning set status display
Obtain a new head cleaning set as soon as possible.
When you want to replace it immediately, press
(Maintenance) on the control panel screen, press
Replace Maintenance Parts - Head Cleaning Set, and
then perform the replacement work. If you do not
perform the replacement work from the settings
menu, the head cleaning set counter will not operate
correctly.
c
Important:
About the Head Cleaning Set Counter
The printer tracks amounts consumed using the
head cleaning set counter and displays a message
when the counter reaches the warning level.
If you replace the head cleaning set when you see
the message The Head Cleaning Set is nearing
the end of its service life., the counter is cleared
automatically.
If you replace it before this message is displayed, be
sure to perform the replacement work from the
settings menu.
The Head Cleaning Set is nearing the
end of its service life. is displayed
See the following page, and replace all the parts
included in the head cleaning set. Printing cannot be
performed if the parts are not replaced.
The head cleaning set contains one of each of the
following parts.
❏ Wiper unit
❏ Capping station
❏ Flushing pad
Precautions When Replacing Parts
c
Important:
❏ If you raise the flushing pad with too much
force when removing it, waste ink may spray
out. Take care when performing these
operations.
❏ After replacing the flushing pad, check that it
is installed correctly.
If the hooks are raised when printing, the print
head could be damaged.
SC-G6000 Series User's Guide
Maintenance
63
❏ Before starting this procedure, be sure to read the
following:
U “Precautions Regarding Maintenance” on
page 52
Note:
The buzzer sounds 10 minutes after the print head is
moved (default setting).
Check the message on the screen, press OK, and then
continue working. After 10 more minutes have passed,
the buzzer sounds again.
Replacement Procedure
Always use a replacement head cleaning set that is
specified for this printer.
U “Options and Consumable Products” on page 107
A
On the The Head Cleaning Set is nearing the
end of its service life. screen, press OK.
When the message is not displayed, press
(Maintenance), and then press Replace
Maintenance Parts - Head Cleaning Set.
B
Check the message, and then press Start.
C
Press How To... to view the procedure.
Follow the on-screen instructions to perform
the procedure.
Disposal of used consumables U “Handling Used
Consumables” on page 65
Replacing the Auto Cutter
Blade
Replace the auto cutter blade if the media is not cut
cleanly or if the edges of the cut sections are frayed.
U “Options and Consumable Products” on page 107
Caution:
Do not store the auto cutter blade within the reach
of children. The auto cutter blade is sharp and can
cause injury. Pay careful attention when replacing
the auto cutter blade.
Use a cross-head screwdriver to replace the auto cutter
blade. Make sure you have a cross-head screwdriver
with you before replacing the cutter.
Replacement Procedure
You can check the procedure on the control panel
while working.
A
Press on the screen, and then press
Replace Auto cutter blade.
B
Press Start, and then press How To... to view
the procedure.
Follow the on-screen instructions to perform
the procedure.
Note:
Place the used auto cutter blade in a bag or other
suitable container, and dispose of it in accordance with
local ordinances and municipal laws.
Precautions when Replacing
the Auto Cutter Blade
❏ Take care not to damage the cutter blade.
Dropping it or knocking it against hard objects
may chip the blade.
❏ The sheet for the auto cutter blade is to protect the
blade. Do not remove the sheet while replacing
the auto cutter blade.
The protective sheet comes off when the auto
cutter blade returns to its original position.
Remove the protective sheet.
❏ Firmly tighten the screw that lock the auto cutter
blade. If the auto cutter blade is not securely
fastened, the cutting position may shift or be at
the wrong angle.
SC-G6000 Series User's Guide
Maintenance
64
Handling Used
Consumables
The following used parts are classified as industrial
waste when ink is stuck to them.
❏ Cleaning stick
❏ Ink cleaner
❏ Ink supply units
❏ Cleaning Ink Supply Unit
❏ Waste ink
❏ Waste Ink B ottle
❏ Wiper Unit
❏ Capping station
❏ Flushing Pad
❏ Ink Charging Unit
❏ Media after printing
Dispose of items according to local laws and
regulations. For example, contract an industrial waste
disposal company for disposal. In such cases, submit
the “Safety data sheet” to the industrial waste disposal
company.
You can download it from your local Epson Web site.
Clearing Clogged Nozzles
Checking for Clogged Nozzles
To ensure quality results, we recommend that you
check the nozzles for clogs each time you print.
Ways to Check for Clogs
There are the following two ways to check for clogged
nozzles.
Perform auto cleaning
The printer automatically checks for clogged nozzles,
and then executes cleaning at the optimum strength. If
the nozzles are not clogged, cleaning is not done. See
the following for details.
U “Print Head Cleaning” on page 66
Printing a nozzle check pattern
Print a check pattern when you want to check for
clogged nozzles before printing or when you notice
stripes or unevenness in the print results. Inspect the
pattern visually to determine whether the nozzles are
clogged. The troubleshooting method varies
depending on the condition of the nozzles.
See the following for how to print a check pattern.
How to Print a Nozzle Check Pattern
A
Check that the printer is ready to print, press
(Maintenance), and then press Print Head
Nozzle Check.
B
Press Start.
The nozzle check pattern is printed.
C
Check the nozzle check pattern.
If necessary, press the
button to feed the
media so that you can check it.
When there is no clogging
There are no gaps in the check pattern. The
nozzles are functioning normally.
When there are gaps in the nozzle check
pattern
The nozzles are clogged. Perform Head
Cleaning.
U “Print Head Cleaning” on page 66
SC-G6000 Series User's Guide
Maintenance
65
When lines in the White ink nozzle check
pattern are vertically misaligned
When the lines in the White ink (WH1, WH2,
WH3, WH4) nozzle check pattern are vertically
misaligned, White ink is not being fired
properly. See the following and take the
appropriate measures.
U “What to do when lines in the White ink
nozzle check pattern are vertically misaligned”
on page 96
Print Head Cleaning
For print head cleaning, there are Auto Cleaning and
three levels of print head cleaning available: Cleaning
(Light), Cleaning (Medium), and Cleaning (Heavy).
Perform Auto Cleaning first. If this does not clear the
clogs, perform Cleaning (Light), then Cleaning
(Medium), and then Cleaning (Heavy) until the clogs
are cleared.
A
Confirm that the power is turned on, press
(Maintenance), and then press Head Cleaning.
B
Select a cleaning method.
When Auto Cleaning is selected
Go to step 4.
When a Cleaning Level is selected
When cleaning all the rows, select All Nozzles,
and then go to step 4.
When checking a nozzle check pattern to
specify which rows to clean, go to the next step.
C
Confirm the nozzle check pattern, select the
nozzle rows for cleaning, and then press OK.
The text printed on the bottom of the nozzle
check pattern indicate the combination of ink
color and nozzle row.
Check which rows are missing in the nozzle
check pattern, and then select the rows you
want to clean.
For the situation shown in the following
illustration, select C.
D
Check the message, and then press Start.
Cleaning starts. When cleaning is finished, we
recommend that you select Ye s in the
confirmation screen, and then print a nozzle
check pattern to confirm that the clogs have
been eliminated.
If clogging is cleared
Continue with normal operations.
If nozzles are still clogged
Go back to step 1 and perform Cleaning
(Light). After performing Cleaning (Light),
execute the next higher levels of cleaning as
needed
If nozzles remain clogged even after cleaning
the print head several times
Perform the following.
U “Cleaning Around the Print Head” on
page 54
SC-G6000 Series User's Guide
Maintenance
66
Pre-Storage Maintenance
for Long-Term Non-Use
Always perform pre-storage maintenance if the printer
will not be used for an extended period (2 weeks or
more) and will be switched off.
When performing Keeping Preparation, prepare five
Cleaning Ink Supply Units and a new Waste Ink
Bottle.
U “Options and Consumable Products” on page 107
c
Important:
If you do not perform pre-storage maintenance, a
print head nozzle could become permanently
clogged.
If you do not print for a long time and do not
perform pre-storage maintenance, turn the printer
on at least once every seven days.
Performing Pre-storage
Maintenance
c
Important:
If the amount of remaining ink or cleaning liquid
is insufficient, the procedure may not be able to
complete. If the amount of remaining ink is low,
have new ink supply units/cleaning ink supply
units on hand as a precaution.
A
Confirm that the power is turned on, press
(Maintenance), and then press Keeping
Preparation.
B
Check the on-screen messages, and then press
Start.
Follow the on-screen instructions to perform
the procedure.
Press How To... on the screen to view the work
procedure.
c
Important:
Before storing them, clean off any ink stuck
on the ink supply ports of the ink supply units
that you removed. Clean using the wide
cleaning stick from the Maintenance Kit
supplied.
❏ Use a new Cleaning Stick for each color
to avoid mixing the colors.
❏ Lightly touch the corner of the cleaning
stick to the hole of the ink supply port to
absorb the ink. You do not need to wipe
off the ink. Do not forcefully press or
move the Cleaning Stick.
C
When the replacement complete message is
displayed, turn off the power.
Observe the following precautions when storing the
printer and the partially used Ink Supply Units that
were removed.
U “Notes when not using the printer” on page 23
U “Notes on Handling Ink Supply Units/Cleaning
Ink Supply Units” on page 25
SC-G6000 Series User's Guide
Maintenance
67
Resuming Use of the Printer
c
Important:
When resuming use of the printer, charge the
printer with ink. When charging with ink supply
units that were removed, have new ink supply
units on hand as a precaution.
Tur n on the printer, and then follow the instructions
on the control panel to replace the Waste Ink Bottle
and install the Ink Supply Units.
Press How To... on the screen to view the work
procedure.
Note:
When resuming use of the printer, the density of the
White ink may be low. If the density is too low, see the
following.
U “Not enough white or uneven whiteness” on
page 102
SC-G6000 Series User's Guide
Maintenance
68
Control Panel Menu
Menu List
The following items and parameters can be set and executed in the Menu. See the reference pages for more details
on each item.
General Settings
For more information on these items, see U “General Settings Menu” on page 75
Item Parameter
Basic Settings
LCD Brightness 1 to 9
Sounds
Button Press 0, 1, 2, 3
Completion Notice 0, 1, 2, 3
Warning Notice
Volume 0, 1, 2, 3
Repeat Off, Until Stopped
Error Tone
Volume 0, 1, 2, 3
Repeat Off, Until Stopped
Sound Type Pattern1, Pattern2, Pattern3
Alert Lamp Notice On, Off
Sleep Timer 1 to 240
Wake from Sleep
Touch LCD Screen to Wake On, Off, Scheduled
Date/Time Settings
Date/Time
Daylight Saving Time
Off, On (Winter, Summer)
*
Time Difference -12:45 to +13:45
SC-G6000 Series User's Guide
Control Panel Menu
69
Item Parameter
Language Dutch, English, French, German, Indonesian, Italian, Japanese,
Korean, Portuguese, Russian, Simplified Chinese, Spanish, Thai,
Traditional Chinese, Turkish
Screen Customization
Background Color Gray, Black, White
Display Information While Printing Printed Length, Remaining Print Length, Throughput (m/h) or
Throughput (ft/h), Throughput (m
2
/h) or Throughput (sqft/h),
Time until media replacement, Pass Mode
Keyboard QWERTY, AZERTY, QWERTZ
Unit Settings
Length Unit m, ft/in
Temperature ˚C, ˚F
SC-G6000 Series User's Guide
Control Panel Menu
70
Item Parameter
Printer Settings
Margins
Right Margin 3 to 25 mm (0.12 to 0.98 in.)
Left Margin 3 to 25 mm (0.12 to 0.98 in.)
Margin Between Pages 5 to 999 mm (0.20 to 39.33 in.)
Top Margin 5 to 35 mm (0.20 to 1.38 in.)
Bottom Margin 5 to 150 mm (0.20 to 5.91 in.)
Media Detection
Width Detection On, Off
Media Width 254.0 to 900.0 mm (10.00 to 35.43 in.)
Detect Paper Skew On, Off
Nozzle Check between Pages
On
Execution Timing
Print Length 1 to 9999 m (3.28 to 32805.12 ft)
Print Page 1 to 9999 pages
Print Duration 1 to 9999 minutes
Off
Information Printing
Media Remaining Information On, Off
Cut Settings
Auto Cut On, Off
Wait for Cut Between Pages On, Off
Exclusive Menu Resolve Nozzle Deflection
Restore Default Settings Network Settings, Clear All Data and Settings
SC-G6000 Series User's Guide
Control Panel Menu
71
Item Parameter
Maintenance Setting
Nozzle Clog Detection and Auto Cleaning
Threshold of Clogged Nozzles
White 1 to 1600
Color 1 to 1600
Nozzle Clog Detection when Printing
Detection Timing Between Jobs, Specified Interval
Actions when Threshold Exceeded Stop Printing, Show Alert, Auto Cleaning
Max Retry for Auto Cleaning 0, 1, 2
Periodic Cleaning
On
Execution Timing
Print Duration 1 to 9999 minutes
Print Page 1 to 9999 pages
Print Length 1 to 9999 m (3.28 to 32805.12 ft)
Cleaning Level Light, Medium
Off
Power On Cleaning On, Off
Network Settings
Network Status Wired LAN Status, Print Status Sheet
Advanced
Device Name
TCP/IP Auto, Manual
Proxy Server Do Not Use, Use
IPv6 Address Enable, Disable
Link Speed & Duplex Auto, 100BASE-TX Auto, 10BASE-T Half Duplex, 10BASE-T Full
Duplex, 100BASE-TX Half Duplex, 100BASE-TX Full Duplex
Redirect HTTP to HTTPS Enable, Disable
Disable IPsec/IP Filtering
Disable IEEE802.1X
*Only displayed for the SC-G6070.
SC-G6000 Series User's Guide
Control Panel Menu
72
Media Settings
For more information on these items, see U “Media Settings Menu” on page 83
Item Parameter
Current Settings
Media 01 XXXXXXXXXX to 10 XXXXXXXXXX
Media Type
Media Width
Advanced Settings
Print Adjustments
Media Feed Adjustment Manual(Standard), Manual(Measurement)
Print Head Alignment
Media Management
01 XXXXXXXXXX to 10 XXXXXXXXXX
Change Name
Media Type Film, Paper/Others
Advanced Settings
Drying Time per Pass 0.0 to 5.0 Secs
Feeding Tension Lv1 to Lv5
Paper Suction Lv0 to Lv6
Skew Reduction On, Off
Reduce Print Streak Off, Light, Medium, Heavy
Remaining Amount Management
Remaining Amount Management On, Off
Remaining Amount 1.0 to 9999.9 m (3.3 to 32808.1 ft)
Remaining Alert 1.0 to 999.5 m (3.3 to 3279.2 ft)
Maintenance
For more information on these items, see U “Maintenance Menu” on page 85
Item Parameter
Print Head Nozzle Check
Head Cleaning
SC-G6000 Series User's Guide
Control Panel Menu
73
Item Parameter
Auto Cleaning
Cleaning (Light)
Select Nozzles
All Nozzles
Cleaning (Medium)
Select Nozzles
All Nozzles
Cleaning (Heavy)
Select Nozzles
All Nozzles
Replace Maintenance Parts Head Cleaning Set, Waste Ink Bottle
Cleaning the Maintenance Parts Around the Head, Suction Cap
Nozzle Refresh
Replace Auto cutter blade
Nozzle Shift
Keeping Preparation
Supply Status
Details on menu U “Supply Status Menu” on page 87
Replacement Part Information
Details on menu U “Replacement Part Information Menu” on page 88
Printer Status
Details on menu U “Printer Status Menu” on page 88
Item Parameter
Firmware Version
Printer Name
Fatal Error Log
Operation Report Total Print Area, Total Media Feed Length, Total Carriage Pass
SC-G6000 Series User's Guide
Control Panel Menu
74
Details of the Menu
General Settings Menu
* indicates default settings.
Item Parameter Explanation
Basic Settings
LCD Brightness
1 to 9 (9
*
)
Adjusts the brightness of the control panel display.
Sounds
Button Press 0 Sets the volume of the sounds when the power button and control
panel screen are operated.
1
*
2
3
Completion Notice 0 Sets the volume of the sounds when print jobs or maintenance
operations are finished.
1
2
3
*
Warning Notice
Volume 0 Sets the volume and the repetitions of sounds when it is time to replace
consumables.
1
2
*
3
Repeat
Off
*
Until Stopped
SC-G6000 Series User's Guide
Control Panel Menu
75
Item Parameter Explanation
Error Tone
Volume 0 Sets the volume and the repetitions of sounds when an error occurs and
printing cannot continue.
1
2
3
*
Repeat Off
Until Stopped
*
Sound Type Pattern1 Sets the type of sounds. Sounds that are easy to hear in the printer's
operating environment can be set.
Pattern2
Pattern3
*
Alert Lamp Notice
On
*
Sets whether or not (On/Off) the alert lamp turns on when an error
notification is received.
Off
Sleep Timer 1 to 240 minutes
(15
*
)
Sets the length of time until the printer enters sleep mode when no
print jobs are received and no errors are detected. When the printer
enters sleep mode, the control panel's screen turns off and the internal
motors and other parts switch off to consume less power.
To reactivate the control panel display, press any button on the control
panel except P. The control panel display will however turn off again if
no operations are performed for another 30 seconds under these
conditions. The printer is only fully reactivated when a print job is
received, or when another operation involving printer hardware is
performed.
Wake from Sleep You can select how to wake the printer from sleep mode.
Touch LCD Screen to Wake
On
*
Off
Scheduled 0:00 to 23:45
Date/Time Settings
Date/Time Sets the printer’s built-in clock. The time set here is displayed on the
Home screen. It is also used for job logs and the printer's status as
shown in Epson Edge Dashboard.
Daylight Saving
Time
Off (Winter)
*
You can select whether to apply daylight saving time to the clock.
Winter and Summer are only displayed for the SC-G6070.
On (Summer)
Time Difference -12:45 to +13:45 Sets the time difference with coordinated universal time (UTC) in 15
minute increments. In network environments with time differences,
select the necessary value for managing the printer.
SC-G6000 Series User's Guide
Control Panel Menu
76
Item Parameter Explanation
Language Dutch Select the language used in the control panel display.
English
*
French
German
Indonesian
Italian
Japanese
Korean
Portuguese
Russian
Simplified Chinese
Spanish
Thai
Traditional Chinese
Turkish
SC-G6000 Series User's Guide
Control Panel Menu
77
Item Parameter Explanation
Screen Customization
Background Color Gray Select the color scheme used in the control panel display. You can select
a color scheme that is easy to see in the environment in which the
printer is installed.
Black
*
White
Display Information
While Printing
Printed Length Select the content you want to display in the status display area during
printing.
Throughput displays an estimated speed based on the print mode and
media width currently being printed. The value changes according to
the print mode and media width currently being used.
Time until media replacement displays an estimated time based on
the print mode and media width.
Remaining Print
Length
Throughput (m/h)
or Throughput (ft/h)
Throughput (m
2
/h)
or Throughput
(sqft/h)
Time until media
replacement
Pass Mode
Keyboard
QWERTY
*
Select the keyboard layout for the text input screens that are displayed,
such as when inputting names to register Media Settings.
AZERTY
QWERTZ
Unit Settings
Length Unit
m
*
Choose the units of length used in the control panel display and when
printing test patterns.
ft/in
Temperature
˚C
*
Choose the temperature units used in the control panel display.
˚F
SC-G6000 Series User's Guide
Control Panel Menu
78
Item Parameter Explanation
Printer Settings
Margins
Right Margin
3 to 25 mm (3
*
)
(0.12 to 0.98 in.
[0.12
*
])
Sets the width of the right margin when media is loaded in the printer.
See the following for more information.
U “Printable Area” on page 47
Left Margin
3 to 25 mm (3
*
)
(0.12 to 0.98 in.
[0.12
*
])
Sets the width of the left margin when media is loaded in the printer.
See the following for more information.
U “Printable Area” on page 47
Margin Between Pa-
ges
5 to 999 mm (10
*
)
(0.20 to 39.33 in.
[0.39
*
])
Sets the margin between printed pages. For single-page print jobs, this
is the margin placed between jobs.
Top Margin
5 to 35 mm (15
*
)
(0.20 to 1.38 in.
[0.59
*
])
Sets the height of the top margin when media is loaded in the printer.
See the following for more information.
U “Printable Area” on page 47
Bottom Margin
5 to 150 mm (5
*
)
(0.20 to 5.91 in.
[0.20
*
])
Sets the height of the bottom margin when media is loaded in the
printer. See the following for more information.
U “Printable Area” on page 47
Media Detection
Width Detection
On
*
Select whether or not (On/Off) the media width is detected. Try setting
this to Off when printing if media width errors are displayed even
though the media is correctly loaded. However, we recommend setting
this to On when using the printer. Changed settings are reflected when
the media is reloaded.
Off
Media Width 254.0 to 900.0 mm
(254.0
*
)
(10.00 to 35.43 in.
[10.00
*
])
When Width Detection is set to Off, make sure the media width
selected matches the width of the media loaded. Changed settings are
reflected when the media is reloaded.
If the correct media width is not selected, the printer may print beyond
the edges of the media and stain the inside of the printer.
Detect Paper Skew
On
*
Select whether the printer will stop printing and display an error (On) or
whether the printer will continue printing (Off) when skewed media is
detected. On is recommended in most circumstances, as skewed media
may cause the printer to jam.
Off
SC-G6000 Series User's Guide
Control Panel Menu
79
Item Parameter Explanation
Nozzle Check between Pages
On When On is selected nozzle check patterns are printed periodically at
the specified timing. When printing is complete, you can visually
inspect the check pattern to determine whether there are any stripes or
unevenness in the printouts before or after the pattern.
Select either Print Length, Print Page, or Print Duration to set the
timing for printing the check pattern.
Execution Timing
Print Length
1 to 9999 m (99 m
*
)
(3.28 to 32805.12 ft
[324.80 ft
*
])
Print Page 1 to 9999 pages (99
pages
*
)
Print Duration 1 to 9999 minutes.
(99 minutes
*
)
Off
*
Information Printing
Media Remaining
Information
On Prints information, such as the remaining amount of media, when
media is removed or replaced.
When Media Remaining Information is set to On, the remaining
amount is printed on the unused side of the cut position. The following
information is printed. To print the media remaining information, set
Remaining Amount Management in Media Settings to On.
❏ Model: Model name of the printer
❏ Serial No.: Serial number of the printer
❏ Print Date: Date and time of printing
❏ Bank No.: Media number when printing
❏ Media Type: Media Type registered to the media number when
printing
❏ Media Width: Automatically detected value of media width
❏ Remaining Amount: Remaining amount of media
Off
*
Cut Settings
Auto Cut On Select whether or not (On/Off) to automatically cut the media using the
built-in cutter each time a page is printed.
Off
*
Wait for Cut Be-
tween Pages
On When printing multiple pages, select whether to start printing after
cutting or without waiting for cutting.
When set to On, you can automatically pause printing between jobs
until cutting is complete. This is useful when you want to cut between
jobs during continuous printing.
Off
*
Exclusive Menu Resolve Nozzle
Deflection
Do not use this setting unless instructed to do so by your dealer or an
Epson support representative.
Using it without proper instructions may affect print quality and the
product's lifespan.
Restore Default Set-
tings
Network Settings Selecting Network Settings restores all of the Advanced settings in the
network settings menu to their default setting values.
Selecting Clear All Data and Settings restores all settings to their
default setting values.
Clear All Data and
Settings
SC-G6000 Series User's Guide
Control Panel Menu
80
Item Parameter Explanation
Maintenance Setting
Nozzle Clog Detection and Auto Cleaning The printer automatically checks whether the print head nozzles are
clogged before and during printing. The result of the check is that the
printer detects, as a clogged nozzle, that the amount of ink being
output has fallen below the amount to maintain normal print quality.
These setting items are for settings related to the maintenance that is
performed when clogged nozzles are detected. These settings are
applicable for the following.
❏ Automatic checking for clogged nozzles before and during
printing
❏ Auto Cleaning (except for Nozzle Clog Detection when Printing
settings)
Threshold of Clogged Nozzles:
Set the number of clogged nozzles at which point maintenance is
performed.
As shown below, you can set separate detection thresholds for White
and Color.
❏ White: 1 to 1600 (the default setting is 9)
❏ Color: 1 to 1600 (the default setting is 4)
Nozzle Clog Detection when Printing:
❏ Detection Timing: Set when to check whether the print head
nozzles are clogged before and during printing. Select Between
Jobs or Specified Interval. You can set Specified Interval as 0.1 to
15.0 m (0.33 to 49.21 ft) (the default setting is 0.5 m (1.64 ft)).
If you are concerned about uneven print results due to the
several-second pause while the print head nozzles are checked for
clogging, change from Specified Interval to Between Jobs.
❏ Actions when Threshold Exceeded: Set the operation to perform
before or during printing when the number of clogged nozzles
exceeds the number set in Threshold of Clogged Nozzles.
When Stop Printing is set, the message Auto Nozzle
Maintenance found that the allowable number of clogged
nozzles has been exceeded. The print quality may decline. is
displayed on the control panel screen, printing is stopped, and the
printer enters standby status.
Show Alert displays the above message on the control panel
screen, but continues printing without stopping.
Auto Cleaning is performed automatically before or during
printing.
Max Retry for Auto Cleaning:
Set the number of times cleaning is repeated if nozzles are still clogged
after performing cleaning once.
Threshold of Clog-
ged Nozzles
White
Color
Nozzle Clog Detection when Printing
Detection Timing Between Jobs
Specified Interval
*
Actions when
Threshold Excee-
ded
Stop Printing
Show Alert
*
Auto Cleaning
Max Retry for Auto
Cleaning
0 to 2 (0
*
)
SC-G6000 Series User's Guide
Control Panel Menu
81
Item Parameter Explanation
Periodic Cleaning When On is selected, cleaning is done at the interval selected for either
Print Duration, Print Page, or Print Length in Execution Timing.
Cleaning is performed at the level set in Cleaning Level.
On
Execution Timing
Print Duration 1 to 9999 minutes
(180 minutes
*
)
Print Page 1 to 9999 pages (30
pages
*
)
Print Length
1 to 9999 m (15 m
*
)
(3.28 to 32805.12 ft
[49.21 ft
*
])
Cleaning Level
Light
*
Medium
Off
*
Power On Cleaning
On
*
Select whether the printer automatically performs cleaning when the
power is turned on, to keep the print head nozzles in optimum
condition.
Off
SC-G6000 Series User's Guide
Control Panel Menu
82
Item Parameter Explanation
Network Settings
Network Status Wired LAN Status You can check batches of a variety of information set in Advanced.
When Print Status Sheet is selected, a list is printed.
Print Status Sheet
Advanced
Device Name Select a variety of network settings.
TCP/IP Auto
Manual
Proxy Server Do Not Use
Use
IPv6 Address
Enable
*
Disable
Link Speed & Du-
plex
Auto
*
100BASE-TX Auto
10BASE-T Half
Duplex
10BASE-T Full
Duplex
100BASE-TX Half
Duplex
100BASE-TX Full
Duplex
Redirect HTTP to
HTTPS
Enable
*
Disable
Disable IPsec/IP Filtering Use the pre-installed software Web Config to enable this setting.
On the screen, you can only disable it.
See the following for detailed information on starting Web Config.
U “Using Web Config” on page 33
Disable IEEE802.1X
Media Settings Menu
* indicates default settings.
Item Parameter Explanation
Current Settings
SC-G6000 Series User's Guide
Control Panel Menu
83
Item Parameter Explanation
Media 01 XXXXXXXXXX to
10 XXXXXXXXXX
Choose the Media Settings to use. The registered name appears in
XXXXXXXXXX.
Media Type Displays the currently selected Media Type.
Media Width Sets the Media Detection items.
Advanced Settings You can change the Advanced Settings for the registered media
selected in Media.
See the following for details on the setting content.
U “Media Management items” on page 84
Print Adjustments
Media Feed Adjust-
ment
Manual (Standard) Use this menu if you notice banding or graininess in printing results.
See the following for more information.
U “Optimizing Media Settings (Print Head Alignment and Media Feed
Adjustment)” on page 43
Manual
(Measurement)
Print Head Alignment
Media Management
01 XXXXXXXXXX to 10 XXXXXXXXXX Change the registered Media Settings.
U “Media Management items” on page 84
Press the
area to the right of Media Settings to copy the currently
selected settings to another media setting number, or initialize all
settings.
Remaining Amount Management
Remaining Amount
Management
On When On is selected, you can select Remaining Amount and
Remaining Alert. Setting each item to manage the remaining amount
makes it easier to know when it is time to replace the media.
Once this is set to On, when you have loaded the media, you will be
prompted to enter the registered media settings number and the media
length (Remaining Amount).
Off
*
Remaining Amount 1.0 to 9999.9 m
(100.0 m
*
)
(3.3 to 32808.1 ft
[328.1 ft
*
])
Sets the total length of the loaded media. You can set in increments of
0.1 m (0.1ft). The amount of media remaining is estimated based on the
length you set here and the length of the printout, and is displayed on
the Home screen.
Remaining Alert 1.0 to 999.5 m (5.0
m
*
)
(3.3 to 3279.2 ft
[16.4 ft
*
])
Sets a value at which point a warning message is displayed to inform
you that the remaining amount of media is too low. You can set in
increments of 0.1 m (0.1 ft).
Media Management items
When you select the Media Type when loading media, or download an EMX file using the supplied Epson Edge
Print PRO or Epson Edge Dashboard and register the media setting values to the printer, the media setting values
are already set to match the media being used and therefore do not need to be changed. When using special media
or when a problem such as head striking or banding is detected in printing results, change the default.
SC-G6000 Series User's Guide
Control Panel Menu
84
Item Parameter Explanation
Change Name Assign a name of up to 20 characters to the Media Settings being saved.
Using distinctive names makes it easier to select banks for use.
Media Type Film Select the Media Type appropriate for the loaded media.
The printer stores the optimum media settings according to the Media
Type.
Paper/Others
Advanced Settings
Drying Time per Pass 0.0 to 5.0 seconds
(0.7
*
)
Specify how long the printer stops feeding media to allow the ink to dry
after printing one pass. You can select a value between 0.0 and 5.0
seconds. The time needed for the ink to dry varies with ink density and
the media used. If the ink blurs on the paper, set a longer time for
drying the ink. The longer the drying time, the more time required for
printing.
Feeding Tension
Lv1 to Lv5 (Lv3
*
)
In most situations, use the values set for each Media Type as they are.
Increase tension if creases appear in the media during printing. The
higher the value, the greater the tension.
Paper Suction
Lv0 to Lv6 (Lv5
*
)
Set the strength of the suction by the platen on the media. The higher
the value, the greater the suction.
In most situations, use the values set for each Media Type as they are. If
the media is wavy on the platen, increase the set value.
If graininess or out-of-focus characteristics are detected in printing
results obtained using thin or soft media or if the media is not fed
normally, reduce the set value.
Skew Reduction
On
*
Select whether or not (On/Off) the printer performs operations to
correct media skew (media fed skewed) when media is loaded.
Normally, leave this On. Set this to Off if the media shows marks from
the rollers due to skew corrections.
Off
Reduce Print Streak
Off
*
Normally, leave this Off.
If streaks occur in the vertical or diagonal direction in the print results,
they may become less noticeable if you adjust this setting.
Light
Medium
Heavy
Maintenance Menu
Item Explanation
Print Head Nozzle Check Print a pattern, and then check the status of the nozzles for the print
head. Inspect the pattern visually and perform Head Cleaning if you
detect any missing colors.
See the following for details.
U “Clearing Clogged Nozzles” on page 65
Head Cleaning
SC-G6000 Series User's Guide
Control Panel Menu
85
Item Explanation
Auto Cleaning The printer automatically checks for clogged nozzles and then performs
head cleaning with the appropriate strength. If the clogs are not cleared
after doing this, then perform Cleaning (Light), then Cleaning
(Medium) and Cleaning (Heavy) until the clogs are cleared.
Cleaning (Light) You can set one of three types of print head cleaning levels.
Perform Cleaning (Light) first. If the clogs are not cleared after doing
this, then perform Cleaning (Medium), and then Cleaning (Heavy).
Find the number of the patterns with faint or missing areas on the
printed check pattern sheet, and then you can specify and clean all
nozzle rows or clean specific nozzle rows.
U “Print Head Cleaning” on page 66
Select Nozzles
All Nozzles
Cleaning (Medium)
Select Nozzles
All Nozzles
Cleaning (Heavy)
Select Nozzles
All Nozzles
Replace Maintenance
Parts
Head Cleaning Set Use this menu when replacing maintenance parts before the message
indicating it is time to replace maintenance parts is displayed on the
control panel screen.
Waste Ink Bottle
Cleaning the Mainte-
nance Parts
Around the Head Always use this menu to clean around the print head. Also, use this
menu when cleaning the suction caps before the message indicating it
is time to clean them is displayed on the control panel screen.
You cannot clean them correctly unless the print head is moved to the
maintenance position.
Suction Cap
Nozzle Refresh Select this menu to clean the nozzle surface when White ink is not firing
correctly. Check for clogged nozzles before proceeding.
U “What to do when text appears blurry, the under-base white is
showing outside the image, or horizontal stripes or unevenness are
noticeable in filled areas” on page 95
Replace Auto cutter blade Start replacing the auto cutter blade. See the following for precautions
on replacing the parts.
U “Replacing the Auto Cutter Blade” on page 64
SC-G6000 Series User's Guide
Control Panel Menu
86
Item Explanation
Nozzle Shift Corrects vertical print position misalignments for specific ink colors.
Changing this setting affects all subsequent print results. Only make
adjustments when you observe the following printing problems.
❏ When white layer print misalignment is visible
❏ When the media is visible
The adjustment procedure differs, as shown below, for White and other
ink colors.
White (WH):
Press
/ on the left side of the screen to make adjustments. For
WH adjustment, all four color sliders move in the opposite direction of
the button pressed. (Example: When you press
once in WH, all four
color sliders are reduced by 1). Press OK in the top-right corner of the
screen to save the adjustments.
Other ink colors:
Press
/ above and below each color slider to make adjustments.
The adjustment range is from 3 to -3. Press OK in the top-right corner of
the screen to save the adjustments.
After making adjustments, print the same image again and check if the
adjustments improved the issue.
Also, check the following when making adjustments.
U “White layer print misalignment is visible throughout the image” on
page 103
U “Text and background are misaligned” on page 104
Keeping Preparation Always perform this maintenance if the printer will not be used (and will
be switched off) for two weeks or more.
See the following for more information.
U “Pre-Storage Maintenance for Long-Term Non-Use” on page 67
Supply Status Menu
Displays the amount of wear and the model number for each consumable item.
U “Options and Consumable Products” on page 107
SC-G6000 Series User's Guide
Control Panel Menu
87
Replacement Part Information Menu
Item Explanation
Ink Damper Unit
Contact your dealer or Epson Support for assistance.
Ink Holder (Left)
Ink Holder (Right)
Pump Cap Unit
Air Unit
Ink Tube
Circulation Pump Unit
Capping Station Unit
Printer Status Menu
Item Explanation
Firmware Version Displays the selected information.
If you set the printer name using Epson Edge Dashboard supplied with
this printer, that name is displayed in Printer Name.
Printer Name
Fatal Error Log
Operation Report Total Print Area
Total Media Feed
Length
Total Carriage Pass
SC-G6000 Series User's Guide
Control Panel Menu
88
Problem Solver
When a Message is Displayed
If one of the following messages is displayed, read and follow the instructions below.
Messages What to do
Failed to inspect the condition of
nozzles.
Cannot run "Auto Cleaning".
Select cleaning strength manually
and run Head Cleaning.
Printer has exceeded the temperature at which its operations are guaranteed. Adjust
the temperature of the room, and then start again.
U “Specifications Table” on page 113
Replacing the auto cutter blade is
recommended.
For details, see your
documentation.
The auto cutter blade is worn. Replace the cutter.
U “Replacing the Auto Cutter Blade” on page 64
Before storage, clean the ink
supply port for the removed Ink
Supply Unit. See your
documentation.
See the following for more information.
U “Performing Pre-storage Maintenance” on page 67
Communication between the
network and the printer is
unstable.
You may be able to resolve this by
setting IEEE802.3az (Energy
Efficient Ethernet) to "Off".
For details, see your
documentation.
When the IEEE802.3az feature is On, network connectivity may become unstable due
to compatibility issues with your environment that could prevent printing.
Press OK to finish the printing.
See the following and use WebConfig to set the IEEE802.3az feature to Off.
U “Configuring settings for IEEE802.3az” on page 91
The combination of the IP
address and the subnet mask is
invalid.
For details, see your
documentation.
Make sure you have entered the correct values for the IP address and the default
gateway.
If you do not know the correct values, contact your network administrator.
Recovery Mode Firmware update failed, and the printer started in recovery mode. Follow the steps
below to update the firmware again.
1. Connect the computer and the printer with a USB cable (updates cannot be
performed over a network connection when the printer is in recovery mode).
2. Download the latest firmware from the Epson website, and then start the update.
SC-G6000 Series User's Guide
Problem Solver
89
When a Maintenance Request/Printer Error Occurs
Error messages What to do
Maintenance Request: Replace Parts
Soon
XXXXXXXX
A part used in the printer is nearing the end of its service life.
Contact your dealer or Epson Support and tell them the maintenance request
code.
You cannot clear the maintenance request until the part is replaced. A printer
error occurs if you continue to use the printer.
Maintenance Request: End Of Parts
Service Life
XXXXXXXX
A printer part needs to be replaced.
Contact Epson Support.
For details, see your documentation.
Printer error.
Turn the power off and on again.
For details, see your documentation.
XXXXXX
Printer errors are displayed in the following situations.
❏ The power cable is not connected securely
❏ An error that cannot be cleared occurs
When a printer error occurs, the printer automatically stops printing. Turn off
the printer, disconnect the power cable from the outlet and from the AC inlet
on the printer, and then reconnect. Turn on the printer again.
If the same call for service is displayed on the LCD panel after turning the
printer off and on several times using the procedure above, contact your dealer
or Epson Support for assistance. Tell them the call for service code is "XXXXXX".
SC-G6000 Series User's Guide
Problem Solver
90
Troubleshooting
You Cannot Print (Because the
Printer Does Not Work)
The printer does not turn on.
o
Is the power cable plugged into the
electrical outlet or the printer?
Make sure the power cable is securely plugged into
the printer.
o
Is there a problem with the power outlet?
Make sure your outlet works by connecting the
power cable for another electric product.
The printer is not communicating
with the computer.
o
Is the cable plugged in properly?
Confirm that the interface cable is securely
connected to both the printer port and the
computer. Also, make sure the cable is not broken
nor bent. If you have a spare cable, try connecting
with the spare cable.
o
Does the interface cable meet the required
specifications?
Check the interface section in the specifications
table.
U “Specifications Table” on page 113
o
When using a USB hub, is it being used
correctly?
In the USB specification, daisy-chains of up to five
USB hubs are possible. However, we recommend
that you connect the printer to the first hub
connected directly to the computer. Depending on
the hub you are using, the operation of the printer
may become unstable. If this should occur, plug the
USB cable directly into your computer's USB port.
o
Is the USB hub recognized correctly?
Make sure the USB hub is recognized correctly on
the computer. If the computer correctly detects the
USB hub, disconnect all USB hubs from the
computer and connect the printer directly to the
computer USB port. Ask the USB hub manufacturer
about USB hub operation.
You c a nnot p ri nt under the network
environment.
o
Are the network settings correct?
Ask your network administrator for the network
settings.
o
Connect the printer directly to the
computer using a USB cable, and then try to
print.
If you are able to print via USB, there is a problem
with network settings. Ask your system
administrator, or refer to the manual for your
network system. If you cannot print via USB, see the
appropriate section in this User's Guide.
o
Is your network connection unstable?
Turn off your router, wait for about 10 seconds, and
then turn it back on.
o
Are you connected to a wired LAN using a
device that supports IEEE802.3az
(Energy-Efficient Ethernet)?
When connected to a wired LAN using a device that
supports IEEE802.3az (Energy-Efficient Ethernet), the
connection may become unstable, disconnect, or
become slow.
Follow the steps below to turn off IEEE802.3az on
the printer and then connect.
Configuring settings for IEEE802.3az
A
Disconnect the LAN cables connected to the
computer and the printer.
B
If IEEE802.3az is enabled on your computer,
turn it off.
C
Connect the computer and the printer directly
using a LAN cable.
SC-G6000 Series User's Guide
Problem Solver
91
D
Press , and then press General Settings -
Network Settings - Advanced - TCP/IP to
check the IP address of the printer.
E
Start Web Config on the computer. Open a web
browser and enter the printer's IP address.
F
Log in as an administrator.
Logging in U “Using Web Config” on page 33
G
Select the Network Settings tab - Wired LAN.
H
Set IEEE 802.3az to Off.
I
Click Next.
J
Click OK.
K
Disconnect the LAN cable that directly
connected the computer and the printer.
L
If you turned off IEEE802.3az on your
computer in step 2, turn it back on.
M
Reconnect the LAN cables you disconnected in
step 1 to the computer and the printer.
If the issue continues to occur after following the steps
above, the problem may be being caused by devices
other than the printer.
The printer has an error.
o
View the message displayed in the control
panel.
U “Control panel” on page 14
U “When a Message is Displayed” on page 89
The Printer Sounds Like It Is
Printing, but Nothing Prints
The print head moves, but nothing
prints.
o
Confirm the printer operation.
Print a nozzle check pattern. Because a nozzle check
pattern can be printed without connecting to a
computer, you can check the operations and print
status for the printer. U “Clearing Clogged
Nozzles” on page 65
Check the next section if the nozzle check pattern is
not printed correctly.
o
Is the message Motor self adjustment
running. displayed on the control panel's
screen?
The printer is adjusting the internal motor. Wait for a
while without turning off the printer.
The nozzle check pattern is not
printed correctly.
o
Has the printer been left unused for a long
time?
If the printer has not been used for a long time, the
nozzles may have dried up and clogged.
Steps to take when the printer has not been used for
a long time U “Notes when not using the printer”
on page 23
If none of the above are applicable, the nozzles may be
clogged. Take these measures in the following order.
1. Perform Head Cleaning
See the following to perform, execute Head Cleaning,
and then check whether the clogged nozzles were
cleared.
U “Print Head Cleaning” on page 66
SC-G6000 Series User's Guide
Problem Solver
92
2. Clean around the print head
See the following to clean around the print head. After
finishing cleaning, perform Head Cleaning again, and
then check whether the clogged nozzles were cleared.
U “Cleaning Around the Print Head” on page 54
3. Clean around the suction cap
See the following to clean around the suction cap. After
you finish cleaning, perform Head Cleaning again, and
then check whether the clogged nozzles were cleared.
U “Cleaning Around the Suction Cap” on page 55
4. If the problem is not cleared after trying
measures 1 to 3
Contact your dealer or Epson Support.
The Prints Are Not What You
Expected
Print quality is poor, uneven, too
light, or too dark.
o
Are the print head nozzles clogged?
If the print head nozzles are clogged, specific
nozzles do not fire ink and the print quality declines.
Print a nozzle check pattern. If the nozzle check
pattern does not print correctly, see the following
for a solution to the issue.
U “The nozzle check pattern is not printed
correctly.” on page 92
o
Have you performed Print Head Alignment?
With bidirectional printing, the print head prints
while moving left and right. If the print head is
misaligned, ruled lines may be misaligned
accordingly. If vertical ruled lines are misaligned
when you use bidirectional printing, perform Print
Head Alignment.
U “Print Head Alignment” on page 43
o
Are you using a genuine ink supply units?
This printer is developed for use with Epson ink
supply units. Using any other type of ink supply
units may result in reduced print quality.
We recommend using only the genuine ink supply
units specified in this manual.
o
Are you using an old ink supply unit?
The print quality declines when an old ink supply
unit is used. Use a new ink supply unit. Use all the
ink in the ink supply unit before the recommended
date printed on ink supply unit.
o
Are media settings correct?
Confirm that the media settings in the software RIP
or on the printer match the media actually in use.
o
Are you comparing the printing results to
the image on the display monitor?
Since monitors and printers produce colors
differently, printed colors will not always match
on-screen colors perfectly.
o
Did you open the printer cover while
printing?
If the printer cover is opened while printing, the
print head stops suddenly causing unevenness in
the color. Do not open the printer cover while
printing.
o
Have you shaken the ink supply units?
The ink supply units for this printer contain pigment
ink. Shake the units thoroughly before installing
them in the printer. To maintain optimum print
quality, we recommend removing and shaking the
installed White ink supply units at the start of every
working day and every 24 hours (when a message is
displayed), and the other colors once every three
weeks.
U “Shaking the Ink Supply Units Periodically” on
page 58
SC-G6000 Series User's Guide
Problem Solver
93
o
Is Ink is low. displayed on the control panel?
The print quality may decline when the ink is low.
We recommend replacing the low ink supply units
with new ones. If there is a difference in color after
replacing an ink supply unit, try performing Head
Cleaning a few times.
o
Are you printing in a high-humidity
environment?
If you are printing in a high-humidity environment,
the media surface may absorb moisture and cause
stripes. If the humidity in the room is high, reduce
the humidity to the recommended range of 40 to
60% before printing.
The print is not positioned properly
on the media.
o
Have you specified the print area?
Check the print area in the settings of the
application and the printer.
o
Is the media skewed?
If Off is selected for Detect Paper Skew in the
General Settings menu, printing will continue when
the media is skewed and data will appear outside
the print area. Set Detect Paper Skew to On in the
General Settings menu.
U “General Settings Menu” on page 75
o
Is the media wide enough for the print
data?
Although under normal circumstances printing
stops if the print image is wider than the media,
when Off is selected for Width Detection in the
General Settings menu, the printer may print
beyond the edges of the media and stain the inside
of the printer.
Changed settings are reflected when the media is
reloaded.
U “General Settings Menu” on page 75
o
The right edge of the platen may be stained
with white.
When the platen has white stains, the media
position and width cannot be detected correctly.
Clean the stains from the right edge of the platen.
When you perform Maintenance - Cleaning the
Maintenance Parts - Around the Head, the print
head moves, allowing you to clean the right edge of
the platen. You do not need to clean the area
around the print head.
U “Cleaning Around the Print Head” on page 54
Vertical ruled lines are misaligned.
o
Is the print head misaligned when you use
bidirectional printing? (in bidirectional
printing)
With bidirectional printing, the print head prints
while moving left and right. If the print head is
misaligned, ruled lines may be misaligned
accordingly. If vertical ruled lines are misaligned
when you use bidirectional printing, perform Print
Head Alignment.
U “Print Head Alignment” on page 43
The printed surface is scuffed or
soiled.
o
Is the media too thick or too thin?
Check the media specifications to determine
whether it can be used with the printer. If you are
using a software RIP, contact the manufacturer for
information on the settings and media that can be
used.
o
Is the media wrinkled or creased?
Do not use old media or media with creases in it.
Use new media.
o
Is the print head scuffing the edge of the
media?
Widen the setting for the Top Margin in the Printer
Settings menu.
U “General Settings Menu” on page 75
SC-G6000 Series User's Guide
Problem Solver
94
o
Is the bottom edge of the media getting
scratched?
Depending on the content of the print data, the
bottom edge of the printable surface may be
rubbed leaving scratches. In this situation, increase
the Drying Time per Page in the Media Settings
menu, increase the Margin Between Pages in the
Printer Settings menu, or add a bottom margin to
the print data in the RIP.
U “Media Settings Menu” on page 83
U “General Settings Menu” on page 75
U “Printable Area” on page 47
o
Does the interior of the printer need
cleaning?
The rollers may need cleaning. Clean the rollers.
U “The printable surface is still dirty even after
cleaning the platen” on page 57
o
Is the suction cap clean?
The printed surface may be soiled from dripping ink
if clumps of ink or dust are stuck around the suction
cap. Clean the suction cap.
U “Cleaning Around the Suction Cap” on page 55
o
Clean around the print head.
If the printing surface is dirty even after performing
cap cleaning, dust may have accumulated around
the print head nozzles. Clean around the print head.
U “Cleaning Around the Print Head” on page 54
The reverse side of the printed
media is soiled.
o
Choose On for Width Detection in the menu.
Although under normal circumstances printing
stops if the print image is wider than the media,
when Off is selected for Width Detection in the
General Settings menu, the printer may print
beyond the edges of the media and stain the inside
of the printer.
Changed settings are reflected when the media is
reloaded.
U “General Settings Menu” on page 75
What to do when text appears
blurry, the under-base white is
showing outside the image, or
horizontal stripes or unevenness are
noticeable in filled areas
When nozzles are clogged, the following printing
problems may occur.
Normal Blurry
Normal The under-base white is
showing outside the
image
Normal Unevenness
If you notice any of these issues in your print results,
perform a nozzle clog check to determine the cause.
You can watch videos on YouTube to learn how to
check for clogged nozzles and what to do if they are
clogged.
Epson Video Manuals
SC-G6000 Series User's Guide
Problem Solver
95
Checking for clogged nozzles
Print a check pattern to check for clogged nozzles. The
troubleshooting method varies depending on the
condition of the nozzles.
A
Check that the printer is ready to print, press
(Maintenance), and then press Print Head
Nozzle Check.
B
Press Start.
The nozzle check pattern is printed.
C
Check the nozzle check pattern. Take the
appropriate measures according to the check
pattern. These are divided into the following
three categories.
When there is no clogging
The nozzles are functioning normally.
U “The Prints Are Not What You Expected”
on page 93
When there are gaps in the nozzle check
pattern
The nozzles are clogged. Perform Head
Cleaning.
U “Print Head Cleaning” on page 66
When lines in the White ink nozzle check
pattern are vertically misaligned
When the lines in the White ink (WH1, WH2,
WH3, WH4) nozzle check pattern are vertically
misaligned, White ink is not being fired
properly. See the following and take the
appropriate measures.
U “What to do when lines in the White ink
nozzle check pattern are vertically misaligned”
on page 96
What to do when lines in the White ink nozzle
check pattern are vertically misaligned
Perform Head Cleaning.
Press
(Maintenance) - Head Cleaning -
Cleaning (Light) - Start.
After cleaning is finished, print a nozzle check pattern
to check the White ink firing again. When ink is firing
correctly, you can continue with normal operations.
When ink is not firing correctly, clean the nozzle
surface with the Nozzle Refresh Tool supplied.
SC-G6000 Series User's Guide
Problem Solver
96
Cleaning the Surface of the Nozzles (Nozzle
Refresh)
What you’ll need
Nozzle Refresh Tool (supplied with the printer)
A Holder
B Sponges x30
Nitrile gloves (not included)
Protective eyeglasses (not included)
Mask (not included)
c
Important:
Do not use a damaged holder. Using a damaged
holder may cause damage to the print head.
Precautions when cleaning
Note the following points when performing these
procedures.
Caution:
❏ During maintenance, wear protective clothing,
including protective eyewear, gloves, and a
mask.
Should ink come into contact with your skin or
enter your eyes or mouth, take the following
actions:
❏ If fluid adheres to your skin, wash it off using
a large volume of soapy water. If you notice
any reaction developing in the affected area,
consult with a qualified physician
immediately.
❏ If ink gets into your eyes, wash them out
immediately with water. Failure to observe this
precaution could result in bloodshot eyes or
mild inflammation. Consult with a qualified
physician if any other problems should
develop.
❏ If fluid enters your mouth, consult with a
physician as soon as possible.
❏ If swallowed, do not induce vomiting. Consult
with a physician as soon as possible. If
vomiting is induced, vomited material may
enter the windpipe, which is dangerous.
❏ Never touch the belts, circuit boards, or any parts
that do not require cleaning. Failure to observe
this precaution could result in malfunction or
reduced print quality.
❏ Always use fresh sponges. Reusing sticks can
make stains even harder to remove.
❏ Touch a metallic object before starting work, to
discharge any static electricity.
❏ Performing Nozzle Refresh too frequently may
cause the print quality to decline.
SC-G6000 Series User's Guide
Problem Solver
97
Cleaning
A
Check the nozzle check pattern.
Check which nozzle rows in the nozzle check
pattern have vertically misaligned lines. The
illustration below shows that WH4 is
misaligned.
B
Place a sponge in the holder.
When the WH1 and WH2 lines in the nozzle
check pattern are misaligned, place sponges in
the W1 and W2 positions of the holder.
When the WH3 and WH4 lines in the nozzle
check pattern are misaligned, place sponges in
the W3 and W4 positions of the holder.
c
Important:
Do not place sponges in two positions at the
same time. When you need to clean two
areas, do them one at a time.
C
Press (Maintenance), and then press
Nozzle Refresh.
D
Press Start.
The print head moves to the cleaning position.
E
Open the maintenance cover.
SC-G6000 Series User's Guide
Problem Solver
98
F
Hold the holder in your right hand as shown in
the illustration.
c
Important:
If you do not hold the holder correctly, it may
result in improper cleaning or cause a
malfunction.
G
Align the side of the nozzle surface with the
front edge of the holder.
SC-G6000 Series User's Guide
Problem Solver
99
c
Important:
Do not touch the
parts shown in the
illustration. A malfunction may occur.
H
Slide the holder to the front of the nozzle
surface and align it as shown in the illustration.
I
Align the step (A) of the holder horizontally
with the nozzle surface so that the holder does
not touch the nozzle surface.
SC-G6000 Series User's Guide
Problem Solver
100
J
Slide the holder to the rear and insert the front
edge of the holder into the side of the nozzle.
c
Important:
Be careful not to let the edge of the holder
touch the nozzle surface. A malfunction may
occur.
K
Insert the rear edge of the holder into the rear
groove on side of the nozzle.
L
Press the holder against the nozzle surface and
move it back and forth five times.
Move it forward until the sponge extends
beyond the nozzle surface, and then backward
until your finger touches the wiper unit.
SC-G6000 Series User's Guide
Problem Solver
101
M
After cleaning is finished, check that nothing
has been left inside the printer, close the
maintenance cover, and then press Finish on
the control panel screen.
N
Perform Head Cleaning.
U “Print Head Cleaning” on page 66
If printing problems are not resolved or lines in the
White ink nozzle check pattern are still misaligned,
contact your dealer or Epson Support.
Appearance and specifications are subject to change
without notice.
Not enough white or uneven
whiteness
o
Are the print head nozzles clogged?
If the nozzles are clogged, nozzles do not fire ink
and the print quality declines. Print a nozzle check
pattern.
U “Checking for Clogged Nozzles” on page 65
o
Have you shaken White ink supply units?
Because the ink particles in White ink can sediment
easily, it needs to be shaken at the start of every
working day and every 24 hours (when a message is
displayed). Remove and thoroughly shake the ink
supply unit(s).
U “Shaking the Ink Supply Units Periodically” on
page 58
If the above measures do not improve the whiteness or
if none of the solutions above apply, follow the steps
below to perform Cleaning (Heavy).
A
Confirm that the power is turned on, press
(Maintenance), and then press Head Cleaning
- Cleaning (Heavy) - Select Nozzles - White.
B
Select all the WH rows, and then press OK.
If the whiteness does not improve even after
performing Cleaning (Heavy) one or two times,
contact your dealer or Epson Support.
SC-G6000 Series User's Guide
Problem Solver
102
White layer print misalignment is
visible throughout the image
o
Correct the vertical print position using
Nozzle Shift.
The adjustment procedure differs depending on the
visibility of the misalignment. See the following for
more details.
The following illustrations show the misalignment of
the white layer when the White layer is printed after
printing three-color letters.
Make sure the leading edge of the media is facing up,
and you are viewing the media from the gray side as
shown in the illustration.
When viewed from the printed side, the color ink is
not visible as it is covered by the White ink.
To make the white layer easier to see, the back side of
the media is shown in gray.
When there is visible misalignment in the same
direction for all colors
Visible below Visible above
Adjustment method
Use the / buttons on the left side of the screen
to correct White print position misalignments.
A
Confirm that the power is turned on, and then
press
(Maintenance) - Nozzle Shift.
B
Press / based on the direction of
misalignment of the white layer.
When the white layer is visible below:
Press
(the values displayed for the BK, Y, M,
and C sliders are reduced by 1)
When the white layer is visible above:
Press
(the values displayed for the BK, Y, M,
and C sliders are increased by 1)
Note:
If it is difficult to determine which ink color is
misaligned, you can make it easier to check by
printing rectangles in colors that are similar to
White, Black, Yellow, Magenta, and Cyan in the
horizontal direction.
C
Press OK to finish the adjustments.
D
Print the same image again and check if the
adjustments improved the issue.
If you need to make further adjustments, return
to step 1.
When there is visible misalignment only for a
specific color
SC-G6000 Series User's Guide
Problem Solver
103
Visible below cyan Visible above cyan
Adjustment method
Use / to correct print misalignments for ink
colors with visible white layer misalignment.
A
Check that the power is turned on, and then
press
(Maintenance) - Nozzle Shift.
B
Press / for C (Cyan) as shown below
according to the direction of misalignment of
the white layer.
When the white layer is visible below:
Press
(the value displayed for the slider is
reduced by 1)
When the white layer is visible above:
Press
(the value displayed for the slider is
increased by 1)
Note:
If it is difficult to determine which ink color is
misaligned, you can make it easier to check by
printing rectangles in colors that are similar to
White, Black, Yellow, Magenta, and Cyan in the
horizontal direction.
C
Press OK to finish the adjustments.
D
Print the same image again and check if the
adjustments improved the issue.
If you need to make further adjustments, return
to step 1.
Text and background are misaligned
o
Correct the vertical print position using
Nozzle Shift.
Follow the steps below to adjust the print position
of the colors near the area where the text and
background are misaligned.
The following is an example of printing with two
colors: Cyan and Black. Make sure the leading edge of
the media is facing up.
A
A
A
A
Visible below Visible above
Adjustment method
To correct the print position misalignment, press /
for the ink colors used near the area where the text
and background are misaligned. In the example above,
the BK (Black) must be adjusted.
A
Check that the power is turned on, and then
press
(Maintenance) - Nozzle Shift.
SC-G6000 Series User's Guide
Problem Solver
104
B
Press / for BK (Black) as shown below
according to the position where the text and
background are misaligned.
When the text and background misalignment
is visible below:
Press
(the value displayed for the slider is
reduced by 1)
When the text and background misalignment
is visible above:
Press
(the value displayed for the slider is
increased by 1)
Note:
If it is difficult to determine which ink color is
misaligned, you can make it easier to check by
printing rectangles in colors that are similar to
Black, Yellow, Magenta, and Cyan in the
horizontal direction.
C
Press OK to finish the adjustments.
D
Print the same image again and check if the
adjustments improved the issue.
If you need to make further adjustments, return
to step 1.
Problems with the Media
Media jams occur
o
Is the media loaded in the correct position?
See the following for the correct media loading
positions.
U “Loading Media” on page 38
If the media is loaded correctly, check the condition
of the media that you are using.
o
Is media curled, folded, curved, creased, or
wavy?
Cut and remove the curled, folded, curved, creased,
or wavy part.
U “Cutting Media” on page 39
U “Select Settings for Loaded Media” on page 38
o
Is media loaded a long time before printing?
The rollers may crease media left in the printer, or
the media may also become wavy or curled.
o
Is the media too thick or too thin?
❏ Check the media specifications to determine
whether it can be used in the printer.
U “Supported Media” on page 109
❏ For information on how to configure print
settings using the software RIP, contact the RIP
manufacturer.
o
Is Paper Suction set too high?
Try lowering the Paper Suction (the force that
keeps the media on the paper feed path). U
“Media Settings Menu” on page 83
o
Clean around the print head.
If the media width sensor around the print head is
dirty, it may fail to detect the media width, resulting
in an error. Clean around the print head.
U “Cleaning Around the Print Head” on page 54
Removing jammed media
Check the error displayed on the control panel screen,
and then follow the on-screen instructions to remove
the media.
After removing the media, press Cancel Print on the
following screen to remove the print job. Press to
restart printing from the beginning.
SC-G6000 Series User's Guide
Problem Solver
105
Press Finish, and then reload the media to print the
rest of the print data.
Others
The control panel display keeps
turning off.
o
Is the printer in sleep mode?
When no operations are performed on the printer
for the time set in Sleep Timer in the setup menu,
the printer enters sleep mode. You can change the
time before entering sleep mode in the General
Settings menu.
U “General Settings Menu” on page 75
Color ink runs out quickly even when
printing black data.
o
Color ink is consumed during the Head
Cleaning process.
Performing Head Cleaning consumes ink from all
colors.
The media is not cut cleanly.
o
Replace the cutter.
Replace the cutter if the media is not cut cleanly or if
the edges of the cut sections are frayed.
U “Replacing the Auto Cutter Blade” on page 64
A light is visible inside the printer.
o
This is not a failure.
The network password has been
forgotten.
o
Contact your dealer or Epson Support.
SC-G6000 Series User's Guide
Problem Solver
106
Appendix
For the latest information, see the Epson Web site. (as of January, 2025)
Options and Consumable Products
Ink Supply Units
Printer model Product name Part number
SC-G6000
SC-G6060
Ink Supply Unit Black T57U1
Cyan T57U2
Magenta T57U3
Yellow T57U4
White T57UA
Maintenance Liquid T57UB
SC-G6030
SC-G6040
Ink Supply Unit Black T57X1
Cyan T57X2
Magenta T57X3
Yellow T57X4
White T57XA
Maintenance Liquid T57XB
SC-G6070 Ink Supply Unit Black T57S1
Cyan T57S2
Magenta T57S3
Yellow T57S4
White T57SA
Maintenance Liquid T57SB
Epson recommends the use of genuine Epson Ink Supply Units. Epson cannot guarantee the quality or reliability of
non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and
under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may
not be displayed, and use of non-genuine ink is recorded for possible use in service support.
SC-G6000 Series User's Guide
Appendix
107
Others
Product name Product
number
Explanation
Roll Adapter C12C934701 This is the same as the roll adapter supplied with the printer.
Waste Ink Bottle T7240 This is the same as the Waste Ink Bottle supplied with the printer.
Head Cleaning Set C13S400262 Flushing pad, capping station, and wiper unit set.
Maintenance Kit T7362 Use this to clean the around the print head and around the suction
cap.
Auto Cutter Spare Blade C13S902006 This is a replacement cutter.
Nozzle Refresh Tool C13S210171 Use this to perform Nozzle Refresh (cleaning the surface of the
nozzles).
SC-G6000 Series User's Guide
Appendix
108
Cleaning Ink Supply Unit C13T57Y100 This is used to prepare the printer for long-term storage and
transport.
Supported Media
The following media can be used with the printer.
Print quality is greatly affected by the type and quality
of media used. Choose a media suited to the task at
hand. For information on use, refer to the
documentation supplied with the media or contact the
manufacturer. Before buying media in large quantities,
try printing on a smaller sample and check the results.
c
Important:
Do not use media that is wrinkled, scuffed, torn,
or dirty.
Roll media
Roll core size 2 or 3 inch
Roll outer
diameter
Max. 150 mm (5.9 in.)
Media width 254 mm (10 in.) to 900 mm (35.4 in.)
Media
thickness
Max 0.5 mm (0.02 in.)
Roll weight Maximum 10 kg (22 lbs)
Moving and Transporting
the Printer
This section describes how to move and transport the
product.
For the purposes of this section, moving and
transporting are defined as follows.
Moving Changing the installation location on
the same floor without having to use
any steps.
Transporting Changing the installation location to
another floor or building. This includes
situations in which the printer is
outsourced to a carrier.
Moving the Printer
War n ing :
❏ To prevent accidents due to electrical leakage,
connect to an outlet with a grounded (earthed)
connector. Connecting to an outlet other than
a grounded outlet may cause electric shock or
fire. Check the power outlet you are going to
use. If the outlet does not have a grounded
connector, contact your dealer or Epson
Support.
❏ Use only the type of power source indicated on
the printer's label. An electric shock or fire
could occur.
❏ Do not connect the power cable to a power
strip or multi plug. An electric shock or fire
could occur. Connect the power cable directly
to an outlet for domestic use.
Caution:
Do not tilt the product more than 10 degrees
forward or back while moving it. Failure to
observe this precaution could result in the printer
falling over, causing accidents.
Getting Ready
Make the following preparations before moving the
printer.
❏ Turn off the printer and remove all cables.
❏ Install a new waste ink bottle to prevent ink from
dripping.
❏ Remove the media.
❏ Unlock the casters on the stand.
c
Important:
Do not remove the ink supply units. The print
head nozzles may become clogged making it
impossible to print, or ink may leak.
SC-G6000 Series User's Guide
Appendix
109
Post-Move Setup
After moving, perform the following steps to get ready
for printing.
A
Check that the location is appropriate for
installation, and set up the printer.
U “Installation space” on page 22
U Setup Guide (booklet)
If you do not have the Setup Guide on hand,
visit the website below and select your model to
access the guide.
https://epson.com/support (U.S.)
https://epson.ca/support (Canada)
https://latin.epson.com/support (Latin
America)
https://epson.sn (Other regions)
B
Plug the power cable into a grounded outlet
and turn the printer on.
c
Important:
The shape of the power plug varies depending
on the country or region. Be sure to use the
power cable supplied with the printer.
C
Perform a nozzle check to check for clogged
nozzles.
U “Clearing Clogged Nozzles” on page 65
D
Perform Print Head Alignment and check the
print quality.
U “Print Head Alignment” on page 43
Transport
Before transporting the printer, contact your dealer or
Epson Support.
SC-G6000 Series User's Guide
Appendix
110
System Requirements
Each software can be used in the following environments. (As of January, 2025)
The supported operating systems vary by region and may change.
For the latest information, see the Epson website.
Epson Edge Dashboard
c
Important:
Make sure the computer on which the Epson Edge Dashboard is installed meets the following requirements.
If these requirements are not met, the software cannot monitor the printer correctly.
❏ Disable your computer's hibernate function.
❏ Disable the sleep function so that the computer does not enter sleep status.
Windows PC
Operating systems Windows 11
Windows 10 / Windows 10 x64
CPU Intel Core2Duo 2.5 GHz or more
Free memory 1 GB or more
Hard disk
(free space during installation)
2 GB or more
Display resolution 1280 x 1024 or better
Communication interface High Speed USB
Ethernet 1000Base-T
Browser Internet Explorer 11
Microsoft Edge
Mac
Operating systems Mac OS 10.9.5 or later
CPU Intel Core2Duo 2.5 GHz or more
Free memory 1 GB or more
Hard disk
(free space during installation)
2 GB or more
Display resolution 1280 x 1024 or better
SC-G6000 Series User's Guide
Appendix
111
Communication interface High Speed USB
Ethernet 1000Base-T
Browser Safari 6 or later
Epson Edge Print PRO
Operating systems Windows 11
Windows 10 x64
Windows 8.1 x64
CPU Intel
®
Core
™
i3 3.0 GHz or faster (released after April 2014)
Free memory 8 GB or more
Hard disk
(free space during installation)
50 GB or more
Display resolution 1280 x 1024 or better
Communication interface High Speed USB
Ethernet 100Base-TX/1000Base-T
We recommend installing this software on a computer with the highest possible specifications, considering that
you will also be running applications such as Adobe Illustrator along with this software.
Data handled by this software typically requires several gigabytes, and may require tens of gigabytes, when
performing high-quality, long-format printing. Therefore, we recommend using a computer with sufficient free
hard disk space.
Web Config
The following browsers are supported. Make sure you are using the latest version of the browser.
Microsoft Edge, Firefox, Chrome, Safari
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112
Specifications Table
Printer Specifications
Printing method On-demand ink jet
Nozzle configura-
tion
The number of nozzles: 3,200
nozzles (400 nozzles x 2 row x 4
chips)
Resolution (maxi-
mum)
1200x600 dpi
Control code ESC/P raster (undisclosed
command)
Media feed meth-
od
Friction feed
Built-in memory 1GB
Interface SuperSpeed USB
100Base-TX/1000Base-T
*1
Rated voltage AC100 - 240V
Rated frequency 50/60Hz
Rated current 3.4 - 1.6A
Power consumption
In use Approx. 65 W
Sleep mode Approx. 6.0 W
Power off Approx. 0.2 W
Temperature Recommended: 20 to 25˚C (68 to
77˚F)
Operating: 10 to 35˚C (50 to 95˚F)
Storage (before unpacking): -10 to
40 ˚C (-14 to 104 ˚F) (do not store
for more than 120 hours at 60
˚C /140 ˚F or one month at 40
˚C /104 ˚F)
Storage (after unpacking): -20 to
40 ˚C (-4 to 104 ˚F) (do not store for
more than one month at 40
˚C /104 ˚F)
Humidity (without
condensation)
Recommended: 40 to 60%
Operating: 20 to 80%
Storage: 5 to 85%
Printer Specifications
Temperature and humidity range
Gray area: Printing
Cross-hatch lines: Recommended
Dimension
Storage
dimensions
(W) 1608 x (D) 746 x (H) 1128 mm
(W) 63.3 x (D) 29.4 x (H) 44.4 in.
Maximum
dimensions
(W) 1608 x (D) 746 x (H) 1325 mm
(W) 63.3 x (D) 29.4 x (H) 52.2 in.
Weight
129 kg (285 lbs)
*2
*1 Use a shielded twisted pair cable (category 5e or
higher).
*2 Not including ink supply units.
Note:
For stable color printing, maintain a constant room
temperature of 20 to 25˚C (68 to 77˚F).
c
Important:
Use the printer at an altitude of 2000 m (6562 ft.)
or less.
War n ing :
This is a class A product. In a domestic
environment this product may cause radio
interference in which case the user may be
required to take adequate measures.
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113
For Users in EU Countries
Information of EU declaration of conformity:
The full text of the EU declaration of conformity of
this equipment is available at the following internet
address.
https://www.epson.eu/conformity
ZICTA Type Approval for Users in Zambia
See the following website to check the information for
ZICTA Type Approval.
https://support.epson.net/zicta/
Specifications for ink supply units and cleaning ink
supply units
Type Dedicated ink supply unit
Type of ink Pigment ink
Use by date Date printed on the ink supply
unit (stored at normal
temperatures)
Print quality
guarantee
expiration
One year (after installing in the
printer)
Temperature Operating: 10 to 35˚C (50 to 95˚F)
In storage (in package) and after
installation in printer: -20 to 40 ˚C
(-4 to 104 ˚F)
(do not store for more than 4 days
at -20 ˚C /-4 ˚F or one month at 40
˚C /104 ˚F)
Transporting (in package): -20 to
60 ˚C (-4 to 140 ˚F) (do not store for
more than 4 days at -20 ˚C /-4 ˚F,
one month at 40 ˚C /104 ˚F, or 72
hours at 60 ˚C /140 ˚F)
Dimensions
(approx.)
180 (W) x 410 (D) x 30 (H) mm
(7.08 [W] x 16.2 [D] x 1.18 [H] in.)
Capacity 1600 mm (54.1 ounces)
Ink cleaner specifications
Use by date See the date printed on the
package (at normal temperature)
Ink cleaner specifications
Temperature Operating: 10 to 35˚C (50 to 95˚F)
In storage (in package):
-20 to 40˚C (-4 to 104˚F)
(do not store for more than 4 days
at -20 ˚C/-4 ˚F or one month at 40
˚C/104 ˚F)
Transporting (in package):
-20 to 60 ˚C (-4 to 140 ˚F) (do not
store for more than 4 days at -20
˚C/-4 ˚F, one month at 40 ˚C/104 ˚F,
or 72 hours at 60 ˚C/140 ˚F)
Capacity 150 ml (5.072 ounces)
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