MH7150-100PAS NETGEAR Nighthawk 5G Mobile Hotspot M7 eSIM User Manual

Nighthawk M7

Models:

MH7110

MH7150

User Manual

202-12848-03

April 2026

Support and Community

Get your questions answered and access the latest downloads at h7ps://www.netgear.com/

support/home, and check out our NETGEAR Community at h7ps://community.netgear.com.

Regulatory and Legal

For regulatory compliance information including the EU and UKCA Declarations of Conformity,

visit h7ps://www.netgear.com/about/regulatory. See the regulatory compliance document

before connecting the power supply. For NETGEAR’s Privacy Policy, visit

h7ps://www.netgear.com/about/privacy-policy.

Where permi7ed by law, by using this device, you are agreeing to NETGEAR’s Terms and

Conditions at h7ps://www.netgear.com/about/terms-and-conditions. If you do not agree, return

the device to your place of purchase within your return period.

For 6 GHz devices not designed for outdoor use: Only use the device indoors. The operation of 6

GHz devices is prohibited on oil platforms, cars, trains, boats, and aircraft, except that operation

of this device is permi7ed in large aircraft while 6ying above 10,000 feet. Operation of

transmi7ers in the 5.925-7.125 GHz band is prohibited for control of or communications with

unmanned aircraft systems.

Trademarks

Trademarks© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR,

Inc. Any non-NETGEAR trademarks are used for reference purposes only.

Restrictions applicable in North America:

Operation in 5180-5240 MHz is restricted to indoor use only in Canada.

FCC SAR and ISED SAR is measured with the device at 10 mm to the body, while transmi7ing at

the highest certi5ed output power level in all frequency bands of the device. The maximum SAR

value is 1.25 W/kg (body) averaged over 1 grams of tissue.

Restrictions applicable in AT/BE/BG/CZ/DK/EE/FR/DE/IS/IE/IT/EL/ES/CY/ LV/

LI/LT/LU/HU/MT/NL/NO/PL/PT/RO/SI/SK/TR/ FI/SE/CH/UK(NI)/HR/HK/UK:

5150-5250 MHz is for indoor use including installations inside road vehicles, trains and aircraft. If

used outdoors, equipment shall not be a7ached to a 5xed installation or to the external body of

road vehicles, a 5xed infrastructure or a 5xed outdoor antenna.

CE/RCM SAR is measured with the device at 5 mm to the body, while transmi7ing at the highest

certi5ed output power level in all frequency bands of the device. The maximum SAR value is 1.70

W/kg (body) averaged over 10 grams of tissue.

Nighthawk M7 NETGEAR

Revision History

Publication

Part Number

Publish Date Comments

202-12848-03 April 2026

Corrections to some web interface-related and style related

content.

202-12848-02 January 2026

Corrections to some web interface-related and app related

content. Error code topic addition. SIM tile image addition.

202-12848-01 December 2025 Initial release.

Nighthawk M7 NETGEAR

Contents

Overview and Setup................................................................................................................3

Nighthawk 5G M7 hardware overview ................................................................................. 4

Charge the battery................................................................................................................5

Charging best practices ................................................................................................. 6

Download the NETGEAR app ............................................................................................... 6

Power on and set up your mobile hotspot ............................................................................7

View the home screen ...........................................................................................................8

Navigate the mobile hotspot screens................................................................................... 9

Set up an eSIM or install a SIM card ................................................................................... 11

Purchase and install an eSIM in the NETGEAR app .................................................... 11

Set up a third-party eSIM in the NETGEAR app.......................................................... 12

Install or replace a physical SIM card ..........................................................................13

Charge a mobile device with Reverse Charging ................................................................ 14

Standby, power off, or reset ............................................................................................... 15

Connect devices to the Internet ........................................................................................16

Connect to WiFi using the QR code .................................................................................... 16

Connect to WiFi using the SSID and password .................................................................. 17

Connect a computer to the Internet using tethering ......................................................... 18

Connect a computer to the Internet using an Ethernet adapter ...................................... 19

View alerts and mobile hotspot information ................................................................ 20

View alerts from your mobile hotspot ................................................................................ 20

Update software from an Update Available alert ............................................................. 21

View details about your mobile hotspot ............................................................................. 21

Manage your mobile hotspot from the NETGEAR app .............................................. 22

Manage eSIMs and physical SIM......................................................................................... 23

Best practices for travel eSIMs .................................................................................... 23

Switch between eSIMs and physical SIM...................................................................... 24

Delete eSIMs ................................................................................................................. 25

Change WiFi band settings ................................................................................................. 25

Change WiFi network name, password, encryption, or channel settings ........................ 26

Change WiFi standby, range, bandwidth, and info display settings................................. 27

Enable or disable WiFi offloading ......................................................................................27

Configure cellular settings .................................................................................................. 28

Configure access point names (APNs)................................................................................ 28

Add an APN for another network ................................................................................ 29

Select an APN to use..................................................................................................... 29

Nighthawk M7 NETGEAR

Remove an APN entry................................................................................................... 30

View data usage .................................................................................................................. 30

Change display settings ...................................................................................................... 31

View details about your mobile hotspot ............................................................................. 31

Update firmware ................................................................................................................. 31

Factory reset your mobile hotspot ..................................................................................... 32

View and change the web user interface login password .................................................32

Manage advanced settings from the web user interface.......................................... 34

View SMS messages from the web user interface ............................................................. 36

Delete an SMS message from the web user interface....................................................... 36

View details about your mobile hotspot from the web user interface.............................. 36

Connect through local WiFi to conserve data.................................................................... 36

Enable WiFi offloading from the web user interface.................................................. 37

Disable WiFi offloading from the web user interface................................................. 37

Change WiFi band settings from the web user interface.................................................. 38

Change WiFi network name, password, encryption, or channel settings from the web

user interface....................................................................................................................... 38

Change WiFi standby, range, bandwidth, and info display settings from the web user

interface............................................................................................................................... 39

Enable or disable Airplane Mode from the web user interface ........................................40

Configure access controls from the web user interface.................................................... 40

Enable SIM security from the web user interface .............................................................. 41

Change the web user interface login password................................................................. 41

Update firmware from the web user interface.................................................................. 42

Back up mobile hotspot settings from the web user interface.......................................... 42

Restore backed up settings from the web user interface.................................................. 42

Factory reset your mobile hotspot from the web user interface ......................................43

Disable the factory reset button from the web user interface ......................................... 43

Disable or re-enable the DHCP server feature from the web user interface .................. 43

Change tethering settings from the web user interface ................................................... 44

View data usage from the web user interface................................................................... 44

Configure cellular settings from the web user interface ................................................... 45

Configure access point names (APNs) from the web user interface ................................ 45

Add an APN for another network ................................................................................ 45

Select an APN to use..................................................................................................... 46

Remove an APN entry................................................................................................... 46

Nighthawk M7 NETGEAR

Configure port forwarding from the web user interface .................................................. 46

Configure port filtering from the web user interface........................................................ 47

Change display settings from the web user interface ....................................................... 48

Change the date and time format from the web user interface ...................................... 48

Disable or re-enable VPN passthrough from the web user interface .............................. 48

Disable or re-enable UPnP from the web user interface ..................................................49

Configure a DMZ server from the web user interface....................................................... 50

Troubleshooting ..................................................................................................................... 51

View alerts ...........................................................................................................................51

SIM Error — Check SIM or SIM Not Installed ............................................................... 51

SIM Locked .................................................................................................................... 51

Temperature-related alerts ......................................................................................... 52

Error messages............................................................................................................. 53

Extend battery life............................................................................................................... 54

Troubleshooting third-party power adapters and USB cables .........................................54

Factory reset your mobile hotspot ..................................................................................... 55

Specifications ......................................................................................................................... 56

Product information labeling and e-labeling..................................................................... 56

Band specifications ............................................................................................................. 58

WiFi specifications .............................................................................................................. 58

Nighthawk M7 NETGEAR

Figure 1.Nighthawk 5G M7 Mobile WiFi Hotspot with eSIM

Overview and Setup

This user manual is for the NETGEAR Nighthawk 5G M7 Mobile WiFi Hotspot with eSIM.

This manual describes how to manage your mobile hotspot from the NETGEAR app, mobile

hotspot user interface and web user interface (web UI).

NOTE: This manual might refer to the Nighthawk 5G M7 mobile hotspot router as the

mobile hotspot

hotspot

This chapter contains the following sections:

● Nighthawk 5G M7 hardware overview

● Charge the ba/ery

○ Charging best practices

● Download the NETGEAR app

● Power on and set up your mobile hotspot

● View the home screen

● Navigate the mobile hotspot screens

● Set up an eSIM or install a SIM card

○ Purchase and install an eSIM in the NETGEAR app

○ Set up a third-party eSIM in the NETGEAR app

Nighthawk M7 NETGEAR

Figure 2.Nighthawk 5G M7

○ Install or replace a physical SIM card

● Charge a mobile device with Reverse Charging

● Standby, power o-, or reset

For more information about the topics covered in this manual, visit the support website at

netgear.com/support.

Nighthawk 5G M7 hardware overview

The Nighthawk 5G M7 package includes the following items:

● Nighthawk 5G M7 mobile hotspot

● USB-C charging and tethering cable

● SIM card release tool

The Nighthawk 5G M7 has an LCD screen, a Power/Navigation bu7on to navigate the mobile

hotspot screens, and a USB-C port for charging and tethering. A SIM card tray is provided for a

physical 4FF Nano SIM card (optional).

The Nighthawk 5G M7 factory reset bu7on is located in a small recess on the side panel. You can

use the included SIM card release tool, or a paperclip or similar object to access the bu7on. For

more information, see Factory reset your mobile hotspot on page 55.

CAUTION: The Nighthawk 5G M7 back cover requires tools to remove, and should only

be removed for ba7ery replacement by a trained service technician. A7empting to

force the back cover open can cause physical damage and void your warranty.

Nighthawk M7 NETGEAR

Figure 3.Nighthawk 5G M7 battery charging

Charge the battery

Your mobile hotspot ba7ery comes partially charged. We recommend that you fully charge the

ba7ery before using your mobile hotspot away from home.

NOTE: For the fastest possible charging, use the USB cable included with your mobile

hotspot and a high quality Quick Charge 2.0-certi5ed or Quick Charge 3.0-certi5ed

USB power adapter. Low quality third-party USB power adapters and computer USB

ports typically do not provide su4icient current and will not charge your ba7ery as

quickly. Third-party cables can also limit ba7ery charging speed.

To charge your ba3ery:

1. Connect the USB charging cable to your mobile hotspot.

2. Connect the other end of the charging cable to a USB power source.

Nighthawk M7 NETGEAR

Charging best practices

Charging your mobile hotspot properly is important to ensure its longevity and maintain its

performance. Follow these best practices when charging your mobile hotspot:

● Use a high quality USB cable and power adapter: Typical third-party USB power adapters

and computer USB ports do not provide the same amount of current as o4icial NETGEAR

power adapters and will not charge your ba7ery as quickly. Third-party cables can also limit

ba7ery charging speed. However, high quality third-party USB power adapters and cables

that meet certain standards should provide similar performance to the o4icial NETGEAR

parts. For more information, see Troubleshooting third-party power adapters and USB

cables on page 54.

● Check the charging status: When you plug in the charging cable, check the mobile hotspot's

charging status. The charging indicator in the status bar shows a lightning bolt over the

ba7ery icon if the mobile hotspot is charging. If the charging indicator does not appear, try

unplugging the cable and plugging it back in.

● Charge the mobile hotspot fully: We recommend that you charge the mobile hotspot fully

before using it for the 5rst time, and that you let the mobile hotspot recharge fully before

using it again when you discharge the ba7ery. This helps to maintain the ba7ery's lifespan

and overall performance.

● Avoid overcharging: Overcharging the mobile hotspot can damage the ba7ery and shorten

its lifespan. When the mobile hotspot is fully charged, unplug it from the power source. Don't

leave it plugged in overnight or for long periods of time.

● Charge in a well-ventilated area: Charging your mobile hotspot in a well-ventilated area

can prevent overheating and ensures that the mobile hotspot charges e4iciently. Avoid

charging the mobile hotspot in an enclosed space or in direct sunlight.

By following these guidelines, you can ensure that your mobile hotspot stays charged and

performs well for years to come.

Download the NETGEAR app

We recommend that you use the NETGEAR app to set up your mobile hotspot. After your mobile

hotspot is set up, the NETGEAR app provides an easy way to manage your mobile hotspot and

change se7ings when needed.

Figure 4. NETGEAR app icon

Nighthawk M7 NETGEAR

To download the app, visit the NETGEAR app page on your mobile device, or download from the

Apple App Store or Google Play Store (depending on your mobile device).

Power on and set up your mobile hotspot

After charging your mobile hotspot, power on the mobile hotspot to complete the setup process.

NOTE: When idle, the screen goes dark to save power. Quickly press and release the

Power/Navigation bu7on to wake the screen.

To power on and set up your mobile hotspot:

1. Press and hold the Power/Navigation bu7on for thirty seconds.

The NETGEAR logo displays and your mobile hotspot starts up.

The welcome screen displays.

2. Set your mobile hotspot up using either the NETGEAR app or the web UI.

To set up using the NETGEAR app (recommended):

a. With an iOS or Android mobile device, download the NETGEAR app from

ntgrapp.netgear.com or use your mobile device's camera app to scan the QR code

displayed on the mobile hotspot screen.

b. Launch the mobile app and follow the prompts to log into or create your NETGEAR

account.

c. When prompted, use the app to scan the QR code displayed on the mobile hotspot

screen.

d. Follow the in-app prompts to set up your mobile hotspot.

To set up using the web UI

a. With a computer or mobile device, connect to the WiFi network credentials displayed on

the mobile hotspot screen.

Nighthawk M7 NETGEAR

Figure 5.Home screen

Figure 6.Example home screen variations depending on SIM type and device settings

b. On your computer or mobile device, launch a web browser and visit mywebui.net or

192.168.10.1 (the mobile hotspot's default IP address).

c. Follow the on-screen instructions to set up your mobile hotspot.

View the home screen

From your mobile hotspot's home screen, you can view information about your mobile hotspot

and connection status.

Nighthawk M7 NETGEAR

Table 1.Icons

Icons Description

Indicates the strength of the mobile broadband network signal.

Indicates that you are connected to the 5G network.

Indicates the amount of charge in the ba7ery.

Navigate the mobile hotspot screens

You can navigate through your mobile hotspot's screens using the Power/Navigation bu7on on

the mobile hotspot. To navigate to the next screen on the mobile hotspot, press the bu7on one

time.

The icons at the bo7om of the screen indicate which screen in the sequence you are currently

viewing. After you have cycled through every screen, pressing the bu7on again returns you to the

5rst screen.

Nighthawk M7 NETGEAR

To perform an action when the mobile hotspot prompts you, press and hold the bu7on.

NOTE: If no prompt is displayed, pressing and holding the bu7on opens the Power

Options menu, where you can shut o4 or restart the mobile hotspot.

Nighthawk M7 NETGEAR

Set up an eSIM or install a SIM card

To access the Internet with your Nighthawk 5G M7 hotspot, you can purchase a travel eSIM^ via

the NETGEAR app, set up an existing eSIM* with the NETGEAR app, or install a physical SIM card.

NOTE: If you use your own third-party eSIM or physical SIM card for cellular data,

check with your carrier to make sure it's valid, activated, and compatible with mobile

hotspots. NETGEAR cannot guarantee compatibility with eSIMs or SIM cards

purchased from other vendors.

* Not applicable to model MH7110-1TLAUS at launch. To be enabled in future update.

^ NETGEAR eSIM Marketplace is only available on MH7150 models.

Purchase and install an eSIM in the NETGEAR app

The quickest way to get online with your Nighthawk 5G M7 is to purchase a travel eSIM from the

NETGEAR app. You can purchase an eSIM for various countries and regions.

NOTE: The NETGEAR eSIM Marketplace is only available on MH7150 models.

NOTE: When you are using your hotspot with a NETGEAR eSIM, you might notice that

some online services identify your connection as being in a di4erent location.

The NETGEAR eSIM marketplace provides roaming eSIM services globally through its

sponsor network. This network is EU-based and GDPR-compliant.

Because this network routes NETGEAR eSIM data tra4ic through Europe, some services

might respond as if your connection originates from a European location, including:

● Websites or services translating content into a di4erent language

● Applications indicating that your mobile hotspot connects from a European location

● Speed test results showing a European server location

This is normal behavior during international roaming and

does not

re6ect your physical

location or impact your privacy.

When you are using your hotspot with a NETGEAR eSIM, you might notice that some

online services identify your connection as being in a di4erent location.

To purchase and install an eSIM in the NETGEAR app:

1. From the NETGEAR app dashboard, tap Buy an eSIM.

You can also tap Get a NETGEAR eSIM from the mobile hotspot dashboard, and tap

Continue.

The eSIM marketplace page displays.

2. Tap Region to shop for eSIMs based on a larger region, or Country to search for eSIMs by

speci5c country.

Nighthawk M7 NETGEAR

All eSIM plans are regional, but searching by country can help you 5nd a plan that works for

your travel needs.

3. Click the Continue bu7on.

4. Scroll to 5nd your desired country or region, then tap the country or region.

The data plan selection page displays.

5. Tap the plan option that best meets your needs, then tap the Checkout bu7on.

The Checkout screen displays.

6. Select a payment method, review your purchase and check the box to indicate you agree

with NETGEAR's Terms of Service and Privacy Policy.

If you have a discount code, you can enter it in the Add Discount Code 5eld and apply it to

your purchase.

7. Tap the Pay Now bu7on to complete your eSIM purchase.

8. Tap the Continue bu7on to download and save your eSIM to your mobile hotspot.

9. Tap Use eSIM Now to activate your eSIM immediately, or Use eSIM Later to manually

activate your eSIM later on.

Your eSIM purchase and install is complete.

Set up a third-party eSIM in the NETGEAR app

Your Nighthawk 5G M7 hotspot supports eSIMs so you can access the Internet without a physical

SIM card. If you have an existing hotspot-capable eSIM or purchase an eSIM from a third-party

marketplace, you can set it up in the NETGEAR app.

NOTE: Model MH7110-1TLAUS only supports physical SIM cards at launch. eSIM

functionality will be enabled in a future update.

To set up a third-party eSIM in the NETGEAR app:

1. From the NETGEAR app dashboard, tap Manage SIMs.

The SIM Management page displays.

2. Tap the + (plus) symbol in the top right corner, then Add My Own eSIM.

The Add your own eSIM screen displays.

3. Select Scan QR Code and scan the eSIM QR code to add your eSIM.

Your third-party eSIM is set up.

Nighthawk M7 NETGEAR

Figure 7.SIM card installation

Install or replace a physical SIM card

In addition to eSIMs, your Nighthawk 5G M7 supports physical 4FF Nano SIM cards. You can

install a SIM card in the provided tray on the mobile hotspot.

NOTE: If you use a physical SIM card and then change your mobile data provider or

plan, you might need to replace the SIM card that you previously installed.

To install or replace a SIM card:

1. Locate the SIM card tray on the mobile hotspot.

2. Using the included release tool, press into the hole on the SIM card tray to eject the tray.

3. If a SIM card is already installed in the tray, remove the SIM card.

4. Insert the replacement SIM card in the tray.

5. Insert the SIM card tray back into its slot on the mobile hotspot.

Nighthawk M7 NETGEAR

Charge a mobile device with Reverse Charging

Your mobile hotspot's Reverse Charging feature can charge other devices via the USB-C port.

The mobile hotspot provides 5V @ 500mA (or 2.5W) over USB to charge compatible mobile

devices.

NOTE: Certain mobile devices can also be set up to charge your mobile hotspot's

ba7ery instead of receiving a charge. You might need to con5gure your device's USB

se7ings to enable this function.

To charge a mobile device with Reverse Charging:

1. Locate a suitable cable with a USB-C connection on one end and your mobile hotspot's

connection on the other end.

This might be a Micro USB, Apple Lightning, or USB-C connection depending on your mobile

device.

2. Connect the USB-C end of the cable to your mobile hotspot.

3. Connect the other end of the cable to your mobile device.

If your mobile device is compatible with Reverse Charging, the charge indicator displays.

Your mobile device is charging.

NOTE: Charging external devices with Reverse Charging increases mobile hotspot

ba7ery usage.

Nighthawk M7 NETGEAR

Standby, power off, or reset

The Nighthawk 5G M7 has three power options:

● Standby: Disables WiFi and conserves ba7ery life while keeping the mobile hotspot powered

on.

● Power o1: Turns o4 the mobile hotspot if you won't use it for an extended period.

● Restart: Restarts the mobile hotspot.

Plugging in the mobile hotspot displays the standby and restart options only.

1. Hold down the Power/Navigation bu7on for 5ve seconds.

The Standby/Power O4/Restart menu appears.

2. Press the Power/Navigation bu7on to select an option, then press and hold to con5rm.

Depending on your selection, your mobile hotspot enters standby, powers o4, or restarts.

Nighthawk M7 NETGEAR

Connect devices to the Internet

When you turn on your mobile hotspot, it automatically connects to the mobile broadband

network in your area. To access the Internet on other devices, connect them to your mobile

hotspot's WiFi or wired network.

This chapter contains the following sections:

● Connect to WiFi using the QR code

● Connect to WiFi using the SSID and password

● Connect a computer to the Internet using tethering

● Connect a computer to the Internet using an Ethernet adapter

Connect to WiFi using the QR code

Your mobile hotspot's WiFi QR code enables mobile devices like smartphones and tablets to

connect to WiFi without manually entering an SSID and password.

To connect to WiFi using the QR code:

1. Quickly press and release the Power/Navigation bu7on to wake your mobile hotspot.

The home screen displays.

Nighthawk M7 NETGEAR

2. Press the Power/Navigation bu7on one time to cycle to the WiFi screen.

NOTE: If you have dual-band WiFi enabled, you can cycle to either the 2.4 GHz or

the 5 GHz screen and connect to the 2.4 GHz band (slower speeds, longer range)

or the 5 GHz band (faster speeds, shorter range) band as desired.

The WiFi screen displays with a QR code that you can scan to connect directly to the

network.

3. Open your mobile device's camera application and aim the camera at the QR code.

Depending on your mobile device, you might need to tap the QR code in your camera app to

proceed.

Your mobile device connects to your mobile hotspot's WiFi network.

Connect to WiFi using the SSID and password

When your mobile hotspot is powered on, it broadcasts a WiFi network name (SSID) and

password. You can connect to the Internet by selecting your mobile hotspot's SSID and entering

the password on your WiFi devices.

To connect to WiFi using the SSID and password:

1. Quickly press and release the Power/Navigation bu7on to wake your mobile hotspot.

The home screen displays.

Nighthawk M7 NETGEAR

Figure 8.Nighthawk 5G M7 battery charging

2. Press the Power/Navigation bu7on one time to cycle to the WiFi screen.

NOTE: If you have dual-band WiFi enabled, you can cycle to either the 2.4 GHz or

the 5 GHz screen and connect to the 2.4 GHz band (slower speeds, longer range)

or the 5 GHz band (faster speeds, shorter range) band as desired.

The screen displays your mobile hotspot SSID in the WiFi Name 5eld and your mobile hotspot

password in the Password 5eld for other devices to connect with.

3. From your WiFi device, open your WiFi network connection manager.

4. Select or enter the SSID shown on your mobile hotspot's home screen.

5. Enter the password shown on your mobile hotspot's home screen.

Your WiFi device connects to your mobile hotspot's WiFi network.

Connect a computer to the Internet using tethering

You can connect a computer to your mobile hotspot using the included USB cable instead of

connecting with WiFi. This kind of cable connection is called tethering.

NOTE: There might be a brief delay when your computer's operating system detects

the mobile hotspot the 5rst time you use the USB cable to connect your mobile hotspot

to your computer.

To connect a computer to the Internet using tethering:

1. Connect your mobile hotspot to your computer using the included USB cable.

2. Wait for your computer to detect the mobile hotspot.

NOTE: Depending on your computer's con5guration, you might need to manually

select your mobile hotspot as the preferred Internet connection.

Your computer connects to the Internet.

Nighthawk M7 NETGEAR

Connect a computer to the Internet using an Ethernet adapter

You can connect a computer to your mobile hotspot through Ethernet by using an external USB-C

to Ethernet adapter (not included).

To connect a computer to the Internet using Ethernet:

1. Insert the USB-C end of the USB-C to Ethernet adapter into your mobile hotspot's USB-C

port.

2. Using an Ethernet cable, connect your mobile hotspot to your computer.

Your computer detects the Ethernet connection.

NOTE: If your computer does not automatically switch to the Ethernet connection,

you might need to manually select the Ethernet connection from your computer's

network connection manager.

Your computer connects to the Internet.

Nighthawk M7 NETGEAR

View alerts and mobile hotspot

information

This chapter contains the following sections:

● View alerts from your mobile hotspot

● Update software from an Update Available alert

● View details about your mobile hotspot

View alerts from your mobile hotspot

Your mobile hotspot displays alerts on the LCD screen to inform you of mobile hotspot status

changes. Alerts display as long as the cause of the alert is present. When the cause of an alert is

resolved, the corresponding alert is removed automatically.

To view alerts from your mobile hotspot:

Quickly press and release the Power/Navigation bu7on to wake your mobile hotspot.

The home screen displays.

If any alerts are active, your mobile hotspot displays them.

For example, if you use an unsupported accessory, the following alert appears:

For more information about error messages, see Error messages on page 53.

Nighthawk M7 NETGEAR

Update software from an Update Available alert

Your mobile hotspot automatically checks for new software updates. If an update becomes

available, your mobile hotspot displays an alert. Because software updates typically improve

mobile hotspot performance and usability, we recommend that you update your mobile hotspot

whenever possible.

NOTE: Updating your mobile hotspot temporarily interrupts your network connection.

Make sure that you are prepared to lose connectivity before starting the update

process.

To update software from an Update Available alert:

1. Quickly press and release the Power/Navigation bu7on to wake your mobile hotspot.

The home screen displays a Software Update Available alert, and your mobile hotspot

downloads the update.

2. Do one of the following:

● Press and hold the Power/Navigation bu7on to install the update immediately.

● Press the Power/Navigation bu7on to install the update later and return to the home

screen.

NOTE: Your mobile hotspot ba7ery must have a charge of at least 20% to install

updates.

View details about your mobile hotspot

You can view details about your mobile hotspot, such as the model number, software version,

serial number, and more.

To view details about your mobile hotspot:

1. Quickly press and release the Power/Navigation bu7on to wake your mobile hotspot.

The home screen displays.

2. Press the Power/Navigation bu7on until you reach the information screen.

The information screen displays the following:

● Model Number

● Software Version

● Serial Number

● IMEI 1

● IMEI 2

● ICCID

You can also press and hold the Power/Navigation bu7on to view regulatory e-label

information for your mobile hotspot.

Nighthawk M7 NETGEAR

Manage your mobile hotspot from

the NETGEAR app

The NETGEAR app provides an easy way to manage your mobile hotspot and change se7ings

when needed. If you didn't download the NETGEAR app when you 5rst set up your mobile

hotspot, visit the NETGEAR app page on your mobile device, or download from the Apple App

Store or Google Play Store (depending on your mobile device).

Figure 9. NETGEAR app icon

This chapter contains the following sections:

● Manage eSIMs and physical SIM

○ Best practices for travel eSIMs

○ Switch between eSIMs and physical SIM

○ Delete eSIMs

● Change WiFi band se/ings

● Change WiFi network name, password, encryption, or channel se/ings

● Change WiFi standby, range, bandwidth, and info display se/ings

● Enable or disable WiFi o-loading

● Con.gure cellular se/ings

● Con.gure access point names (APNs)

○ Add an APN for another network

○ Select an APN to use

○ Remove an APN entry

● View data usage

● Change display se/ings

Nighthawk M7 NETGEAR

● View details about your mobile hotspot

● Update .rmware

● Factory reset your mobile hotspot

● View and change the web user interface login password

Manage eSIMs and physical SIM

You can manage your eSIMs and physical SIM directly in the NETGEAR app.

NOTE: For instructions on purchasing a new eSIM, see Purchase and install an eSIM in

the NETGEAR app on page 11.

Best practices for travel eSIMs

The Nighthawk 5G M7 supports several eSIM pro5les, including NETGEAR eSIMs and eSIMs from

other carriers. You can complete the following steps to help ensure reliable Internet access when

traveling:

Before Travel

We recommend se7ing up a travel eSIM while you have access to reliable Internet and a power

source. The following steps help to ensure a smooth activation process:

● Purchase a travel eSIM in advance to prepare connectivity for when you arrive.

● Download and install the eSIM while connected to a secure and reliable WiFi network.

● Verify the plan region or coverage area. Some eSIMs support multiple countries or regional

zones.

● Check roaming and APN se7ings for the carrier providing the travel eSIM.

● Con5rm that the mobile hotspot 5rmware is up to date.

NOTE: It can be helpful to keep a physical SIM or secondary eSIM pro5le as an

alternate option.

After Arrival

When you arrive at the destination, the mobile hotspot can need a network refresh. Your mobile

hotspot might also require a SIM switch to connect to a local carrier.

● Select the correct travel eSIM pro5le or physical SIM card.

● Use the eSIM marketplace to purchase the appropriate regional or country-speci5c eSIM.

● Check the mobile hotspot home screen for local carrier signal strength and network type.

● Verify the data usage immediately after connecting to avoid unexpected data use.

● If available, enable WiFi o4loading to reduce cellular data usage on trusted local networks.

For more information, see Enable WiFi o4loading from the web user interface on page 37.

● Restart the mobile hotspot if the eSIM does not automatically connect to the local network.

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For more information on installing eSIM pro5les, see Purchase and install an eSIM in the

NETGEAR app on page 11 and Set up a third-party eSIM in the NETGEAR app on page 12.

Switch between eSIMs and physical SIM

You can use the NETGEAR app to switch between NETGEAR eSIMs, third party eSIMs, or a

physical SIM.

NOTE: To switch between eSIMs, the eSIMs must be downloaded in the NETGEAR app.

To switch between eSIMs and SIMs:

1. From the NETGEAR app dashboard, tap your mobile hotspot.

The mobile hotspot dashboard displays.

2. Tap Manage SIMs.

The SIM management page displays with all available eSIMs and SIM cards.

The NETGEAR eSIM wallet stores both active and inactive eSIMs, and displays your physical

SIM card (if installed). The displayed eSIMs include NETGEAR travel eSIMs and third-party

eSIMs.

3. Select the SIM card or eSIM to use:

● A NETGEAR travel eSIM for international roaming or travel plans.

● A third-party eSIM if you installed an eSIM from another provider.

● A physical SIM if you have a physical 4FF nano SIM card installed in the SIM slot.

4. Tap use eSIM or use SIM.

The option displayed di4ers depending on the selected SIM type.

The mobile hotspot might brie6y disconnect and reconnect while switching networks.

5. Check the home screen for updated carrier name, signal strength, and network type to

con5rm your connection.

The selected SIM becomes the active data source. Any inactive eSIMs remain stored in the

eSIM wallet and can be switched to later.

NOTE: If the mobile hotspot does not connect to the expected network, try

restarting the mobile hotspot or selecting a di4erent eSIM pro5le.

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Delete eSIMs

You can remove an unused or expired eSIM from the eSIM wallet using the NETGEAR app. Before

deleting, con5rm that the eSIM to delete is not currently active. You must switch to another SIM

before deleting an eSIM.

To delete eSIMs:

1. From the NETGEAR app dashboard, tap your mobile hotspot.

The mobile hotspot dashboard displays.

2. Tap Manage SIMs.

The SIM management page displays.

3. Navigate to the eSIM section.

4. Tap the Se7ings icon to the right of the eSIM you want to delete.

NOTE: If the eSIM is currently active, switch to another SIM before continuing.

5. Tap Remove From Device.

6. Tap Remove when prompted.

NOTE: Deleting an eSIM permanently removes it from the mobile hotspot. You

might need the original activation details to reinstall it later.

The eSIM is deleted.

Change WiFi band settings

By default, your mobile hotspot broadcasts WiFi on the 5 GHz band. Your mobile hotspot can also

broadcast WiFi on the 2.4 GHz band for dual-band WiFi. Note that the overall throughput speed

could decrease when dual-band WiFi is enabled.

NOTE: If you have dual-band WiFi enabled, you can cycle to either the 2.4 GHz or the

5 GHz screen and connect to the 2.4 GHz band (slower speeds, longer range) or the 5

GHz band (faster speeds, shorter range) band as desired.

To change WiFi band se3ings:

1. From the app dashboard, tap the Se7ings icon in the bo7om right corner.

The Se7ings page displays.

2. Tap Wi-Fi Se3ings.

The Wi-Fi page displays.

3. Select or clear the check box for the 2.4 GHz WiFi band to enable or disable 2.4 GHz WiFi.

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4. Tap the Apply bu7on.

A message displays telling you that to save this change, your mobile hotspot must restart

WiFi connections.

5. Tap the Continue bu7on.

Your se7ings are saved.

Change WiFi network name, password, encryption, or channel

settings

The WiFi network name (SSID) identi5es your WiFi network and is visible to other WiFi-enabled

devices. From the web UI, you can change the SSID, password, WiFi encryption type, and

broadcast channel se7ings. When WiFi o4loading is enabled (default se7ing), the WiFi channel is

set to Auto and cannot be changed. To select a speci5c channel, you must disable WiFi

o4loading. See for more information.

NOTE: In some regions, not all channels are available. Do not change the channel

unless you experience interference (shown by lost connections or slow data transfers).

If this happens, experiment with di4erent channels to see which is the best.

To change the WiFi network name, password, encryption, or channel se3ings:

1. From the app dashboard, tap the Se7ings icon in the bo7om right corner.

The Se7ings page displays.

2. Tap Wi-Fi Se3ings.

The Wi-Fi page displays.

3. Enter a WiFi Name and WiFi Password.

4. Select an Encryption Type and Channel.

The following encryption (WiFi security) types are available:

● WPA2 Personal AES

● WPA2 + WPA3 mixed

● WPA3 Personal AES

Your WiFi client devices must support the encryption type that you select for your mobile

hotspot, or they will not be able to connect.

NOTE: Wi-Fi Protected Access (WPA) is a security standard that protects your

WiFi network. WPA3 is the latest and strongest version. However, some older WiFi

devices do not support WPA3 connections. We recommend that you use WPA2 +

WPA3 mixed for the best possible security if you need to connect older WiFi

devices.

5. Clear or select the Broadcast WiFi Name SSID check box.

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If you clear the check box, you must manually enter your SSID when connecting your WiFi

devices.

6. Tap the Apply bu7on

A message displays telling you that to save this change, your mobile hotspot must restart

WiFi connections.

7. Tap the Continue bu7on.

Your se7ings are saved.

If you changed the SSID or password, your previously connected WiFi devices must

reconnect using the new credentials.

Change WiFi standby, range, bandwidth, and info display settings

To change WiFi standby, range, bandwidth, and info display se3ings:

1. From the app dashboard, tap the Se7ings icon in the bo7om right corner.

The Se7ings page displays.

2. Tap Wi-Fi.

The Wi-Fi page displays.

3. Scroll down to Advanced Se3ings.

4. Select a WiFi Standby time period and WiFi Range se7ing.

5. Select a Bandwidth (channel frequency) option for each WiFi band that your mobile hotspot

supports.

6. To allow the WiFi information to be displayed on your mobile hotspot home screen, leave the

Display info on LCD check box selected.

7. Tap the Apply bu7on.

A message displays telling you that to save this change, your mobile hotspot must restart

WiFi connections.

8. Tap the Continue bu7on.

Your se7ings are saved.

Enable or disable WiFi offloading

To enable or disable WiFi o4loading:

1. Using a mobile device, connect to your hotspot’s WiFi network.

2. Launch the NETGEAR app and log in to your NETGEAR account.

The NETGEAR app dashboard displays.

3. Select your mobile hotspot.

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The mobile hotspot dashboard displays.

4. Select Wi-Fi O4load.

The Wi-Fi O4load page displays.

5. Tap the Wi-Fi O4load toggle to enable or disable WiFi o4loading.

● If the toggle is green, WiFi o4loading is enabled and used when available.

● If the toggle is gray, WiFi o4loading is disabled.

6. Tap the Continue bu7on.

Your hotspot’s WiFi restarts.

7. Reconnect to your hotspot’s WiFi network.

8. Select the network name to access.

9. Enter the network password and tap Connect.

10. Tap the Continue bu7on.

WiFi o4loading is enabled or disabled.

Configure cellular settings

To con2gure cellular se3ings:

1. From the app dashboard, tap the Se7ings icon in the bo7om right corner.

The Se7ings page displays.

2. Tap Network > Cellular.

The Cellular page displays.

3. Change the data, band region, and network mode se7ings as needed.

Configure access point names (APNs)

Your mobile hotspot comes precon5gured with the access point names (APNs) for most cellular

network service providers. You can add additional APNs and select among the con5gured APNs

for use by the mobile hotspot. The mobile hotspot checks the APN to determine the type of

network connection to establish.

NOTE: Your carrier determines its own APN information and must provide you the

information for its own data plan. APN se7ings can also vary depending on the type of

plan that you subscribe to. We recommend that you contact your carrier for the

correct APN se7ings and only use the APN that your carrier instructs you to use for

your speci5c plan.

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Add an APN for another network

To add an APN for another network:

1. From the app dashboard, tap the Se7ings icon in the bo7om right corner.

The Se7ings page displays.

2. Tap Network > Cellular.

The Cellular page displays.

3. Tap Add.

The APN page displays.

4. Specify the APN name.

The APN name is a label for display in the UI.

5. Specify the APN.

This step speci5es the APN as de5ned by the carrier.

6. Change the PDP (data protocol), if necessary:

○ IPV4

○ IPV6

○ IPV4V6

7. Change the PDP roaming protocol, if necessary. Using IPV4V6 is recommended:

○ None

○ IPV4

○ IPV6

○ IPV4V6

NOTE: PDP roaming protocol is the IP protocol used while you are roaming (for

example when you are traveling and the roaming network does not support IPv6).

8. Select the network authentication mode supplied by the network provider:

○ None

○ PAP

○ CHAP

○ PAPCHAP

9. Enter the name and password, if they are required for the network.

10. Tap Add.

The entry is added to the table.

Select an APN to use

To select an APN to use:

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1. From the app dashboard, tap the Se7ings icon in the bo7om right corner.

The Se7ings page displays.

2. Tap Network > Cellular.

The Cellular page displays.

3. Select the Active radio bu7on next to the APN entry.

The APN is selected.

Remove an APN entry

To remove an APN entry:

1. From the app dashboard, tap the Se7ings icon in the bo7om right corner.

The Se7ings page displays.

2. Tap Network > Cellular.

The Cellular page displays.

3. Select the box to the left of the APN.

4. Tap Delete.

The APN is removed.

View data usage

To view data usage:

1. From the app dashboard, tap the Se7ings icon in the bo7om right corner.

The Se7ings page displays.

2. Tap Network > Data usage.

The Data usage page displays.

3. (Optional) To reset the data usage counter, tap the Reset bu7on.

The counter is reset.

4. (Optional) To set a regular reset date or data plan limit, select the appropriate check box and

enter or select your desired values.

NOTE: You must turn o4 WiFi o4loading to reset the data usage counter, set a

regular reset rate or data plan limit.

5. Tap the Apply bu7on.

Your se7ings are saved.

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Change display settings

You can change your mobile hotspot's display se7ings from the NETGEAR app. Lowering the LCD

screen’s brightness level or reducing the screen time-out to a shorter period reduces power

consumption and might increase your mobile hotspot's ba7ery life.

To change display se3ings

1. From the app dashboard, tap the Se7ings icon in the bo7om right corner.

The Se7ings page displays.

2. Select Router > Display.

The Display page displays.

3. Adjust the following se7ings:

○ Screen Brightness: From the menu, select the screen brightness level.

○ Screen Timeout: From the menu, select a time period.

4. Tap the Apply bu7on.

Your se7ings are saved.

View details about your mobile hotspot

You can view details about your mobile hotspot from the NETGEAR app.

To view details about your mobile hotspot:

1. From the app dashboard, tap the Se7ings icon in the bo7om right corner.

The Se7ings page displays.

2. Select Router > Router information.

The Router information page displays.

3. Review the following information about your mobile hotspot:

○ Hardware Version

○ Firmware Version

○ Software Version

○ GUI Version

○ PRI Version

Update firmware

To update 2rmware from the web UI:

1. From the app dashboard, tap the Se7ings icon in the bo7om right corner.

The Se7ings page displays.

2. Select Router > Software update.

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The Software update page displays.

3. Tap the Check for Updates bu7on.

If a 5rmware update is available, a blue Install New Firmware bu7on displays.

4. Click or tap the Install Now bu7on.

The update downloads.

5. Follow the onscreen instructions to install the update.

After the update completes, your mobile hotspot reboots.

Your 5rmware is updated.

Factory reset your mobile hotspot

To factory reset your mobile hotspot:

1. From the app dashboard, tap the Se7ings icon in the bo7om right corner.

The Se7ings page displays.

2. Select Router > Factory reset.

The Factory reset page displays.

3. Tap the Reset bu7on.

4. Tap Yes to con5rm.

Your mobile hotspot resets and returns to its factory se7ings.

NOTE: When you reset your mobile hotspot, any connected devices are

disconnected and must reconnect after the mobile hotspot restarts. A factory

reset restores the mobile hotspot to its default se7ings but does not remove

installed eSIMs.

View and change the web user interface login password

If you set your mobile hotspot using the NETGEAR app, it uses a randomly generated web UI login

password (also known as an admin password). If you later access the mobile hotspot using the

app after completing setup through the web UI, the app prompts you to enter this password. If

you set up your mobile hotspot from the web UI, you created your own password during initial

setup. You can view or change the password from the NETGEAR app.

NOTE: If you set your mobile hotspot up with the web user interface and then access

your mobile hotspot from the app, the app prompts you for your password to con5rm

your access privileges.

To change the web UI login password:

1. From the app dashboard, tap the Se7ings icon in the bo7om right corner.

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The Se7ings page displays.

2. Tap Advanced Se3ings.

The Advanced Se7ings page displays.

3. In the Admin Se7ings section, tap the Password 5eld to view the current password.

You might need to enter your mobile hotspot passcode to proceed and view the current

password.

4. Tap Edit Password to change the password.

The Edit Password page displays.

5. In the New Password 5eld, enter the password that you want to use.

The password must be between 8 and 31 characters, and must include an uppercase le7er, a

special character, and a number.

6. In the Con2rm Password 5eld, enter the new password a second time to con5rm.

7. Tap the Submit bu7on.

Your se7ings are saved.

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Manage advanced settings from the

web user interface

Your mobile hotspot is equipped with a web user interface (web UI) that you can use to change

se7ings and access advanced features.

This chapter contains the following sections:

● Log in to the web user interface from a browser

● Log in to the web user interface from the NETGEAR app

● View SMS messages from the web user interface

● Delete an SMS message from the web user interface

● View details about your mobile hotspot from the web user interface

● Connect through local WiFi to conserve data

○ Enable WiFi o-loading from the web user interface

○ Disable WiFi o-loading from the web user interface

● Change WiFi band se/ings from the web user interface

● Change WiFi network name, password, encryption, or channel se/ings from the web user

interface

● Change WiFi standby, range, bandwidth, and info display se/ings from the web user

interface

● Enable or disable Airplane Mode from the web user interface

● Con.gure access controls from the web user interface

● Enable SIM security from the web user interface

● Change the web user interface login password

● Update .rmware from the web user interface

● Back up mobile hotspot se/ings from the web user interface

● Restore backed up se/ings from the web user interface

● Factory reset your mobile hotspot from the web user interface

● Disable the factory reset bu/on from the web user interface

● Disable or re-enable the DHCP server feature from the web user interface

● Change tethering se/ings from the web user interface

● View data usage from the web user interface

● Con.gure cellular se/ings from the web user interface

● Con.gure access point names (APNs) from the web user interface

○ Add an APN for another network

○ Select an APN to use

○ Remove an APN entry

● Con.gure port forwarding from the web user interface

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● Con.gure port .ltering from the web user interface

● Change display se/ings from the web user interface

● Change the date and time format from the web user interface

● Disable or re-enable VPN passthrough from the web user interface

● Disable or re-enable UPnP from the web user interface

● Con.gure a DMZ server from the web user interface

You can access the mobile hotspot web UI by visiting either mywebui.net or the mobile hotspot's

IP address in a web browser on a computer, laptop, or other WiFi device.

To log in to the web UI:

1. From a computer or WiFi device that is connected to the mobile hotspot, launch a web

browser.

2. Enter either mywebui.net or your mobile hotspot's IP address.

By default, the IP address is 192.168.10.1. If you've con5gured a di4erent IP address, are using

WiFi o4loading, or are using other advanced features, your IP address might be di4erent.

The mobile hotspot web page displays.

3. Log in using your web UI password (admin password).

If you set up your mobile hotspot via the web UI, the password is the one that you speci5ed

when you set up your mobile hotspot. The password is case sensitive.

If you set up your mobile hotspot using the NETGEAR app, the default password is displayed

on and can be changed from the app's Se3ings > Advanced Se3ings > Admin Se3ings

screen.

The web UI dashboard displays. The dashboard displays any active alerts.

You can also access the mobile hotspot web UI from the NETGEAR app on a mobile device.

To log in to the web UI from the NETGEAR app:

1. From the app dashboard, tap the Se7ings icon in the bo7om right corner.

The Se7ings page displays.

2. Tap Advanced Se3ings.

The Advanced Se7ings page displays.

3. Tap web user interface.

The web UI dashboard displays. The dashboard displays any active alerts.

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View SMS messages from the web user interface

Your mobile hotspot can receive text (SMS) messages. You can view them from the web UI.

To view SMS messages from the web UI:

1. From the web UI dashboard, select Messages.

A list of messages displays, showing the 5rst portion of the text.

2. Click or tap a message to read the full text.

Delete an SMS message from the web user interface

You can delete SMS messages from the web UI when you are done reading them.

To delete an SMS message from the web UI:

1. From the web UI dashboard, select Messages.

A list of messages displays, showing the 5rst portion of the text.

2. Select a message and click or tap Delete.

The message is deleted.

View details about your mobile hotspot from the web user interface

You can view details about your mobile hotspot from the web UI.

To view details about your mobile hotspot from the web UI:

1. From the web UI dashboard, select Se3ings > Status.

Depending on your path, the menu might expand or display the following pages without

expanding.

2. Select one of the following pages to view additional information:

○ Account: Displays cellular account info, such as your service number, IMEI, and MAC

address.

○ Network: Displays network connection info, such as your time connected, data transfer

totals, and IP addresses.

○ Device: Displays mobile hotspot info, such as the hardware and software versions.

○ WiFi Details: Displays WiFi network info, such as your encryption type, connected

devices, and broadcast mode.

○ Diagnostics: Displays diagnostic info, such as cellular band technical info, mobile

hotspot temperature, and ba7ery voltage.

Connect through local WiFi to conserve data

Your mobile hotspot supports WiFi o4loading, which can lower your mobile hotspot's cellular data

usage and power consumption, along with other bene5ts:

● WiFi o1loading lets your mobile hotspot use a local WiFi Internet connection for data

Nighthawk M7 NETGEAR

instead of your cellular network. WiFi o4loading can extend your ba7ery life, prevent

connection interruptions when switching between networks, and enable consistent Internet

access in areas where cellular coverage is weak or unavailable.

You might want to use WiFi o4loading in locations where a public Internet connection is available,

but you get poor cellular reception on your mobile hotspot or want to conserve cellular data

usage.

For example, if you need to use the Internet at a hotel that provides public WiFi, you can set up

your mobile hotspot to o4load data to the hotel WiFi. You can use WiFi o4loading to purchase a

travel eSIM through the NETGEAR eSIM marketplace before you leave the hotel. In addition to

conserving your cellular data, using o4loading to connect through your mobile hotspot to public

Internet connections provides an extra layer of security for your devices.

Enable WiFi offloading from the web user interface

To enable WiFi o1loading from the web UI:

1. From the web UI dashboard, select Se3ings > General > Internet.

The Internet page displays.

2. Select WiFi O1loading to enable WiFi o4loading.

WiFi o4loading is enabled by default.

3. Click or tap the Apply bu7on.

A message displays telling you that to save this change, your mobile hotspot must restart

WiFi connections.

4. Click or tap the Continue bu7on.

Wi5 restarts.

5. Select the Wi5 network to use for o4loading.

6. Enter the network credentials and click or tap the Connect bu7on.

WiFi o4loading is enabled.

Disable WiFi offloading from the web user interface

To disable WiFi o1loading from the web UI:

1. From the web UI dashboard, select Se3ings > General > Internet.

The Internet page displays.

2. Click or tap WiFi O1loading and select 4G/5G Only (no o4loading).

3. Click or tap the Apply bu7on.

A message displays telling you that to save this change, your mobile hotspot must restart

WiFi connections.

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4. Click or tap the Continue bu7on.

WiFi restarts.

5. Reconnect to your hotspot's WiFi network.

WiFi o4loading is disabled.

Change WiFi band settings from the web user interface

By default, your mobile hotspot broadcasts WiFi on the 5 GHz band. Your mobile hotspot can also

broadcast WiFi on the 2.4 GHz band for dual-band WiFi. Note that the overall throughput speed

could decrease when dual-band WiFi is enabled.

To change WiFi band se3ings from the web UI:

1. From the web UI dashboard, select Se3ings > General > Wi-Fi.

The Wi-Fi page displays.

2. Select or clear the check box for the 2.4 GHz WiFi band to enable or disable 2.4 GHz WiFi.

3. Tap Apply.

A message displays telling you that to save this change, your mobile hotspot must restart

WiFi connections.

4. Tap Continue.

Your se7ings are saved.

Change WiFi network name, password, encryption, or channel

settings from the web user interface

The WiFi network name (SSID) identi5es your WiFi network and is visible to other WiFi-enabled

devices. From the web user interface, you can change the SSID, password, WiFi encryption type,

and broadcast channel se7ings. When WiFi o4loading is enabled (default se7ing), the WiFi

channel is set to Auto and cannot be changed. To select a speci5c channel, you must disable WiFi

o4loading. See Disable WiFi o4loading from the web user interface on page 37 for more

information.

NOTE: In some regions, not all channels are available. Do not change the channel

unless you experience interference (shown by lost connections or slow data transfers).

If this happens, experiment with di4erent channels to see which is the best.

To change the WiFi network name, password, encryption, or channel se3ings from the web UI:

1. From the web UI dashboard, select Se3ings > General > Wireless Se3ings.

The Wireless Se7ings page displays.

2. Enter a WiFi Name and WiFi Password.

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3. Select an Encryption Type and Channel.

The following encryption (WiFi security) types are available:

○ WPA2 Personal AES

○ WPA2 + WPA3 mixed

○ WPA3 Personal AES

Your WiFi client devices must support the encryption type that you select for your mobile

hotspot, or they will not be able to connect.

NOTE: Wi-Fi Protected Access (WPA) is a security standard that protects your

WiFi network. WPA3 is the latest and strongest version. However, some older WiFi

devices do not support WPA3 connections. We recommend that you use WPA2 +

WPA3 mixed for the best possible security if you need to connect older WiFi

devices.

4. Clear or select the Broadcast WiFi Name SSID check box.

If you clear the check box, you must manually enter your SSID when connecting your WiFi

devices.

5. (Optional) Under Advanced Se7ings, select the Isolate all client data from each other check

box cleared to prevent your client devices from communicating with each other.You might

want to enable this if you allow others' untrusted devices to connect to your mobile hotspot.

6. Click or tap the Apply bu7on.

A message displays telling you that to save this change, your mobile hotspot must restart

WiFi connections.

7. Click or tap the Continue bu7on.

Your se7ings are saved.

If you changed the SSID or password, your previously connected WiFi devices must

reconnect using the new credentials.

Change WiFi standby, range, bandwidth, and info display settings

from the web user interface

To change WiFi standby, range, bandwidth, and info display se3ings from the web UI:

1. From the web UI dashboard, select Se3ings > General > Wireless Se3ings.

The Wireless Se7ings page displays.

2. Scroll down to Advanced Se3ings.

3. Select a WiFi Standby time period and WiFi Range se7ing.

4. Select a Bandwidth (channel frequency) option for each WiFi band that your device

supports.

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5. To allow the WiFi information to be displayed on your mobile hotspot home screen, leave the

Display info on LCD check box selected.

6. Click or tap the Apply bu7on.

A message displays telling you that to save this change, your mobile hotspot must restart

WiFi connections.

7. Click or tap the Continue bu7on.

Your se7ings are saved.

Enable or disable Airplane Mode from the web user interface

You can turn on Airplane Mode to disable cellular service, but keep your WiFi connection active.

Airplane Mode is disabled by default.

To enable or disable Airplane Mode from the web UI:

1. From the web UI dashboard, select Se3ings > General > Airplane Mode.

The Airplane Mode page displays.

2. Select the Enable check box to enable Airplane Mode, or clear the check box to disable

Airplane Mode.

3. Click or tap the Apply bu7on.

A message displays telling you that to save this change, your mobile hotspot must restart

WiFi connections.

4. Click or tap the Continue bu7on.

Airplane Mode is enabled.

Configure access controls from the web user interface

You can use access control to set up a list of speci5c devices to be allowed access or blocked from

accessing your mobile hotspot's Internet connection.

To con2gure access controls from the web UI:

1. From the web UI dashboard, select Se3ings > Security > Access Controls.

The Access Controls page displays.

2. Select the Enable check box.

3. From the Filter Type menu, select Allow List or Block List.

Depending on your selection, the page displays an Allow List or a Block List.

4. To add a device to the list, click or tap Add.

The Add Device window displays.

5. Enter a Device Name and MAC Address.

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6. Click or tap Add.

The device is added to the list.

7. To remove a device from the list, select the device and then click or tap Delete.

The device is removed from the list.

Enable SIM security from the web user interface

You can create another level of security by con5guring a PIN that you must enter each time that

you power on your mobile hotspot.

To enable SIM security from the web UI:

1. From the web UI dashboard, select Se3ings > Security > SIM Security.

The SIM Security page displays.

2. Click or tap ACTIVATE.

3. Enter a PIN to use for your mobile hotspot and click or tap the Apply bu7on.

Your PIN is saved.

NOTE: If you enter an incorrect PIN three times, the SIM is blocked. If the SIM is

blocked, contact your cellular data service provider to receive a PUK number to

unblock the SIM. After 10 unsuccessful PUK a7empts, the SIM card is disabled

entirely. Contact your service provider for a replacement SIM card if your SIM

card is disabled. If you enter an incorrect PUK 10 times, the SIM is permanently

disabled and you must obtain a new SIM card from your service provider.

Change the web user interface login password

When you 5rst set up your mobile hotspot, you choose an web UI login password (also known as

an admin password) for your mobile hotspot. You can change the password later on from the

web UI.

To change the web UI login password:

1. From the web UI dashboard, select Se3ings > Administration > Set Password.

The password se7ings are displayed.

2. In the New Password 5eld, enter the password that you want to use.

The password must be between 8 and 31 characters, and must include an uppercase le7er, a

special character, and a number.

3. In the Repeat Password 5eld, enter the new password a second time to con5rm.

4. Click or tap the Apply bu7on.

Your se7ings are saved.

Nighthawk M7 NETGEAR

Update firmware from the web user interface

To update 2rmware from the web UI:

1. From the web UI dashboard, select Se3ings > Administration > Software Update.

The Software Update page displays.

2. Click or tap the Check for Updates bu7on.

If a 5rmware update is available, a blue Install New Firmware bu7on displays.

3. Click or tap the Install Now bu7on.

The update downloads.

4. Follow the onscreen instructions to install the update.

After the update completes, your mobile hotspot reboots.

Your 5rmware is updated.

Back up mobile hotspot settings from the web user interface

You can back up and restore mobile hotspot se7ings. Backing up and restoring is useful if you use

more than one mobile hotspot and you want the same se7ings on all of your devices.

You can also save your se7ings before rese7ing to factory defaults or changing the se7ings.

To back up mobile hotspot se3ings from the web UI:

1. From the web UI, select Se3ings > Administration > Backup Se3ings. The Backup Se7ings

page displays.

2. Click or tap the Backup bu7on. By default, the 5le (export.cfg) is saved to your

Downloads folder.

NOTE: You can only access Backup Se3ings via your pc.

Restore backed up settings from the web user interface

To restore backed up se3ings from the web UI:

1. From the web UI dashboard, select Se3ings > Administration > Backup Se3ings.

The Backup Se7ings page displays.

2. Select the export.cfg 5le to restore using one of the following methods:

○ To browse and select a local 5le, click the Choose File bu7on.

○ To select a backup 5le from the network, click or tap the Upload bu7on.

By default, mobile hotspot se7ing 5les are saved to your Downloads folder.

3. Click or tap Open.

Your mobile hotspot is restored with the uploaded 5le's se7ings.

Nighthawk M7 NETGEAR

Factory reset your mobile hotspot from the web user interface

To factory reset your mobile hotspot from the web UI:

1. From the web UI dashboard, select Se3ings > Administration > Factory Reset.

The Factory Reset page displays.

2. Click or tap the Reset bu7on.

3. Click or tap Yes to con5rm.

Your mobile hotspot resets and returns to its factory se7ings.

NOTE: When you reset your mobile hotspot, any connected devices are

disconnected and must reconnect after the mobile hotspot restarts. A factory

reset restores the mobile hotspot to its default se7ings but does not remove

installed eSIMs.

Disable the factory reset button from the web user interface

To prevent users from rese7ing the mobile hotspot using the Reset bu7on, you can disable the

hardware bu7on.

To disable the factory reset bu3on from the web UI:

1. From the web UI dashboard, select Se3ings > Administration > Factory Reset.

The Factory Reset page displays.

2. Click or tap to clear the Enable check box.

3. Click or tap the Apply bu7on.

Your se7ings are saved.

Disable or re-enable the DHCP server feature from the web user

interface

By default, your mobile hotspot acts as a DHCP server. The server assigns IP, DNS server, and

default gateway addresses to all computers connected to the LAN. The assigned default

gateway address is the LAN address of the mobile hotspot.

You can use another device on your network as the DHCP server, or specify the network se7ings

of all your computers.

To disable or re-enable the DHCP server feature from the web UI:

1. From the web UI dashboard, select Se3ings > Advanced > Mobile Router Setup.

The Mobile Router Setup page displays.

2. Clear the Use mobile router as DHCP server check box to disable the DHCP server feature,

or select the check box to re-enable it.

Nighthawk M7 NETGEAR

3. Click or tap the Apply bu7on

A message displays telling you that to save this change, your mobile hotspot must restart.

4. Click or tap the Continue bu7on.

Your se7ings are saved.

Change tethering settings from the web user interface

By default, tethering is enabled on your mobile hotspot, and it continues broadcasting WiFi when

tethering is used. You can change these se7ings from the web UI.

To change tethering se3ings from the web UI:

1. From the web UI dashboard, select Se3ings > Advanced > Mobile Router Setup.

The Mobile Router Setup page displays.

2. In the TETHERING section, select the Turn o1 WiFi when tethering check box to disable WiFi

broadcasting when tethered, or clear it to enable WiFi broadcasting when tethered.

3. Select an option from the Use USB port for drop-down:

○ Charge + tether (default): your mobile hotspot ba7ery charges and uses WiFi tethering

when connected to a computer USB port.

○ Charge only: tethering is disabled and your mobile hotspot only charges when

connected to a computer USB port.

4. Click or tap the Apply bu7on.

Your se7ings are saved.

View data usage from the web user interface

To view data usage from the web UI:

1. From the web UI dashboard, click or tap See data usage, or select Se3ings > Advanced >

Data Usage.

The Data Usage page displays.

2. (Optional) To reset the data usage counter, click or tap the Reset bu7on.

When WiFi o4loading is enabled (default se7ing), the data usage counter cannot be reset. To

reset the data usage counter, you must disable WiFi o4loading. See Disable WiFi o4loading

from the web user interface on page 37 for more information.

The counter is reset.

3. (Optional) To set a regular reset date or data plan limit, select the appropriate check box and

enter or select your desired values.

4. Click or tap the Apply bu7on.

Your se7ings are saved.

Nighthawk M7 NETGEAR

Configure cellular settings from the web user interface

To con2gure cellular se3ings from the web UI:

1. From the web UI dashboard, select Se3ings > Advanced > Cellular.

The Cellular page displays.

2. Change the data, band region, and network mode se7ings as needed.

Configure access point names (APNs) from the web user interface

Your mobile hotspot comes precon5gured with the access point names (APNs) for most cellular

network service providers. You can add additional APNs and select among the con5gured APNs

for use by the mobile hotspot. The mobile hotspot checks the APN to determine the type of

network connection to establish.

NOTE: Your carrier determines its own APN information and must provide you the

information for its own data plan. APN se7ings can also vary depending on the type of

plan that you subscribe to. We recommend that you contact your carrier for the

correct APN se7ings and only use the APN that your carrier instructs you to use for

your speci5c plan.

Add an APN for another network

To add an APN for another network:

1. From the web UI dashboard, select Se3ings > Advanced > Cellular.

The Cellular page displays.

2. Click or tap Add.

The APN page displays.

3. Specify the APN name.

The APN name is a label for display in the web UI.

4. Specify the APN.

This step speci5es the APN as de5ned by the carrier.

5. Change the PDP (data protocol), if necessary. Using IPV4V6 is recommended.

○ IPV4

○ IPV6

○ IPV4V6

6. Change the PDP roaming protocol, if necessary:

○ None

○ IPV4

○ IPV6

Nighthawk M7 NETGEAR

○ IPV4V6

NOTE: PDP roaming protocol is the IP protocol used while you are roaming (for

example when you are traveling and the roaming network does not support IPv6).

7. Select the network authentication mode supplied by the network provider:

○ None

○ PAP

○ CHAP

○ PAPCHAP

8. Enter the name and password, if they are required for the network.

9. Click or tap Add.

The entry is added to the table.

Select an APN to use

To select an APN to use:

1. From the web UI dashboard, select Se3ings > Advanced > Cellular.

The Cellular page displays.

2. Select the Active radio bu7on next to the APN entry.

The APN is selected.

Remove an APN entry

To remove an APN entry:

1. From the web UI dashboard, select Se3ings > Advanced > Cellular.

The Cellular page displays.

2. Select the box to the left of the APN.

3. Click or tap Delete.

The APN is removed.

Configure port forwarding from the web user interface

Port forwarding is an advanced feature. If your computer is hosting a server, you can enable port

forwarding so that other users can access the server. This can be useful for accessing your

computer remotely, sharing something running on your laptop, or helping certain online games

and apps work correctly.

NOTE: Port forwarding creates a security risk. When not required, disable port

forwarding.

Nighthawk M7 NETGEAR

To con2gure port forwarding from the web UI:

1. From the web UI dashboard, select Se3ings > Advanced > Port Forwarding.

The Port Forwarding page displays.

2. Click or tap to select the Enable check box.

The Port Forwarding list displays.

Incoming tra4ic is forwarded to speci5c ports and devices on your network using their local

IP addresses.

3. To add a port forwarding address, click or tap Add.

The Add Service page displays.

4. Enter the following port forwarding information:

○ Rule Name. Enter a descriptive name.

○ IP Address. Enter the IP address of the connected device.

○ Port. Enter the port number or range of port numbers that the application uses.

○ Protocol. If you are unsure, select TCP.

5. Click or tap Add.

6. Click or tap the Apply bu7on.

Your se7ings are saved.

Configure port filtering from the web user interface

Port Filtering is an advanced security tool that lets you choose which apps or services can access

the Internet. You can select which applications (for example, HTTP, FTP, email servers) can

access the Internet. Combined with your 5rewall, port 5ltering can help keep your network safer.

To con2gure port 2ltering from the web UI:

1. From the web UI dashboard, select Se3ings > Advanced > Port Filtering.

The Port Filtering page displays.

2. Click or tap to select the Enable check box.

The Port Table list displays.

3. Click or tap Add.

4. Identify the ports to 5lter.

Enter a meaningful label that describes the application or service.

5. Enter the port being used.

6. Enter the communication protocol being used.

7. Click or tap the Apply bu7on.

Your se7ings are saved.

Nighthawk M7 NETGEAR

Change display settings from the web user interface

You can change your mobile hotspot's display se7ings from the web UI. Lowering the LCD

screen’s brightness level or reducing the screen time-out to a shorter period reduces power

consumption and might increase your mobile hotspot's ba7ery life.

To change display se3ings from the web UI:

1. From the web UI dashboard, select Se3ings > Advanced > Device.

The Device page displays.

2. Adjust the following se7ings:

○ Screen Brightness: From the menu, select the screen brightness level.

○ Screen Timeout: From the menu, select a time period.

3. Click or tap the Apply bu7on.

Your se7ings are saved.

Change the date and time format from the web user interface

Your mobile hotspot is initially set to display a date and time format that is common for your

region. However, if you prefer to use a di4erent date and time format, you can change the

format that your mobile hotspot uses.

To change the date and time format from the web UI:

1. From the web UI dashboard, select Se3ings > Advanced > Device.

The Device page displays.

2. In the Date Time Format section, select an option for the following se7ings:

○ Date Format

○ Time Format

3. Click or tap the Apply bu7on.

Your se7ings are saved.

Disable or re-enable VPN passthrough from the web user interface

VPN passthrough allows VPN tra4ic to pass through your mobile hotspot so you can connect to

workplace VPN networks. VPN passthrough is enabled by default, but can be disabled if you don’t

use VPN tools.

NOTE: The VPN passthrough feature allows devices like mobile phones, laptops, and

tablets to connect to third-party VPN services through your Nighthawk 5G M7. The

Nighthawk 5G M7 does not run a VPN or include a built-in VPN client or service.

To disable or re-enable VPN passthrough from the web UI:

1. From the web UI dashboard, select Se3ings > Advanced > Other.

Nighthawk M7 NETGEAR

The Other page displays.

2. In the VPN Passthrough section, clear the Enable check box to disable VPN passthrough, or

select the check box to re-enable it.

VPN passthrough is enabled by default.

3. Click or tap the Apply bu7on.

Your se7ings are saved.

Disable or re-enable UPnP from the web user interface

UPnP (Universal Plug and Play) allows devices to discover each other and automatically con5gure

the network as needed. This improves experiences in multiplayer games, peer-to-peer apps, and

real-time communication tools.

UPnP is enabled by default. Disabling UPnP stops devices from automatically managing router

se7ings like port forwarding.

To disable or re-enable UPnP from the web UI:

1. From the web UI dashboard, select Se3ings > Advanced > Other.

The Other page displays.

2. In the UPnP section, clear the Enable check box to disable UPnP, or select the check box to

re-enable it.

UPnP is enabled by default.

3. (Optional) If you enabled UPnP, select a UPnP IGD Version from the menu.

This se7ing typically does not need to be changed unless a speci5c application or device

requires it.

4. Click or tap the Apply bu7on.

Your se7ings are saved.

Nighthawk M7 NETGEAR

Configure a DMZ server from the web user interface

A DMZ (Demilitarized Zone) places one device outside your 5rewall so the device can receive all

inbound Internet tra4ic. This isolates the rest of your network for added security, but the exposed

device must be secure since it has minimal protection.

To con2gure a DMZ server from the web UI:

1. From the web UI dashboard, select Se3ings > Advanced > Other.

The Other page displays.

2. In the DMZ section, select the Enable check box.

3. In the DMZ Address 5eld, enter the IP address of the computer to which you want all data

sent.

If your mobile hotspot is tethered using a USB cable, this address is 192.168.10.4. If your

mobile hotspot is connected using WiFi, the 5rst WiFi client’s IP address is usually

192.168.10.<XX>. You can typically check the IP address of your client device from the device's

WiFi se7ings menu or control panel.

NOTE: IPv6 addresses are not supported.

4. Click or tap the Apply bu7on.

Your se7ings are saved.

Nighthawk M7 NETGEAR

Troubleshooting

This chapter provides suggestions for troubleshooting problems that might arise when you are

using your mobile hotspot.

This chapter covers the following topics:

● View alerts

○ SIM Error — Check SIM or SIM Not Installed

○ SIM Locked

○ Temperature-related alerts

○ Error messages

● Extend ba/ery life

● Troubleshooting third-party power adapters and USB cables

● Factory reset your mobile hotspot

View alerts

Your mobile hotspot displays alerts to advise you of mobile hotspot status changes.

SIM Error — Check SIM or SIM Not Installed

Ensure that your cellular data carrier’s SIM card is fully inserted in your mobile hotspot's SIM card

slot. If a problem still exists, contact your carrier's customer service. The SIM card might be

damaged and need replacement.

SIM Locked

If your SIM card is locked, you can unlock the SIM.

To unlock the SIM card:

1. If you did not add a PIN for the SIM, contact your cellular data carrier's customer service for

the PIN to unlock the SIM card.

2. From a computer or WiFi device that is connected to the mobile hotspot, launch a web

browser and visit mywebui.net or 192.168.10.1 (the mobile hotspot's default IP address)

The mobile hotspot web page displays.

3. Log in using your admin password.

The web user interface (web UI) dashboard displays.

4. Enter the SIM PIN when prompted.

5. Click or tap the Apply bu7on.

Your se7ings are saved.

Nighthawk M7 NETGEAR

Temperature-related alerts

To get the best performance and longest life from your mobile hotspot, managing the mobile

hotspot’s temperature is important. As your mobile hotspot’s temperature increases, its

performance is reduced, while overheating the mobile hotspot will cause it to shut down entirely.

Considering thermal management when you use your mobile hotspot can prevent it from

overheating and ensure that you have the best experience with your mobile hotspot.

Your mobile hotspot has speci5c heat limits for each operating mode. When your mobile hotspot

exceeds its heat limit for an operating mode, an alert displays and the mobile hotspot reduces

performance as follows:

● Level 1: Ba7ery charging slows. Carrier 4G, and 5G connections are limited to fewer bands.

Mobile hotspot speed is reduced.

● Level 2: Ba7ery stops charging. Carrier 4G connections are limited to one band. 5G bands

stop operating. Mobile hotspot speeds are reduced further, and data connection errors

might occur.

● Level 3 (Critical): Mobile hotspot shuts down to protect itself.

Managing Temperature for Best Performance

The following tips can help you manage your mobile hotspot’s heat to get the best performance:

● Ensure proper ventilation: Use your mobile hotspot in a well-ventilated area to help keep it

cool. Avoid using the mobile hotspot on soft surfaces like beds or couches, because they can

block air6ow and trap heat.

● Avoid extreme temperatures: The mobile hotspot is designed for safe operation in the 0°C

to 35°C (32° F to 95°F) ambient air temperature range. Avoid exposing the mobile hotspot to

direct sunlight, high-temperature environments, or extremely cold conditions, because they

can reduce performance and cause mobile hotspot problems.

● Reduce load on the mobile hotspot: When using your mobile hotspot in higher temperature

environments, limit the number of simultaneous connections and bandwidth-intensive

activities. This can help reduce the heat generated by the mobile hotspot.

● Install 2rmware updates: Keep your mobile hotspot’s 5rmware up to date. NETGEAR

5rmware updates can include performance optimizations and thermal management

improvements, ensuring the best performance for your mobile hotspot.

Nighthawk M7 NETGEAR

Error messages

Your mobile hotspot displays error messages to advise you of mobile hotspot and connection

problems.

Table 2.Error Messages

Error Message Meaning

Ba7ery too low

Charge for a few minutes before

powering on.

The ba7ery level is too low to power on the mobile

hotspot. Charge the mobile hotspot for a few minutes

and try again.

Connection error

There is a temporary network failure.

Please try again later or contact your

provider with code: ESM #33.

There is a temporary network issue preventing the

connection. Try again later or contact your provider.

Data Exhausted

Your data plan has been used before its expiration

date. Buy an eSIM in the NETGEAR app to add more

data.

Device is hot

The mobile hotspot temperature is too high. Allow the

mobile hotspot to cool down before trying again.

Incorrect APN

The access point name (APN) is incorrect. The active

internet source is cellular. Check your APN se7ings or

contact your network provider.

M7 is overheating

Your cellular connection is being thro7led

due to high temperatures.

Your cellular connection is being slowed due to high

temperatures. Allow the mobile hotspot to cool down

and try again.

M7 is overheating

Your mobile hotspot is shu7ing down to

cool o4 and prevent damage.

The mobile hotspot is shu7ing down to cool o4 and

prevent damage.

Mobile Data isn't available right now

Open the NETGEAR app to make sure

your SIM is set up.

Mobile data is currently unavailable. Open the

NETGEAR app to make sure your SIM is set up.

Network unavailable

The mobile hotspot cannot connect to the network at

this time. Try again later.

Not started Your data plan has not started yet.

Plan Expired

Your SIM plan has expired. Buy an eSIM in the

NETGEAR app to restore data.

Nighthawk M7 NETGEAR

Error Message Meaning

SIM Blocked. Enter PUK in NETGEAR app

The SIM card is blocked. Enter the PUK in the

NETGEAR app.

SIM Locked. Enter PIN in NETGEAR app

The SIM card is locked. Enter the PIN in the NETGEAR

app.

Unsupported accessory

This mobile hotspot only works with a

cradle purchased from NETGEAR.

This mobile hotspot only works with a cradle

purchased from NETGEAR. Using an unsupported

accessory may not work.

Unsupported accessory, Device is hot,

Network unavailable

Multiple errors are happening at the same time. Error

messages are shown together when there is more than

one issue.

Extend battery life

By default, your mobile hotspot is con5gured to optimize ba7ery life. The following factors can

a4ect ba7ery life:

● Screen brightness

● Standby time

● Data throughput

● Mobile broadband signal strength (the be7er the signal, the longer the ba7ery life)

● WiFi range

For example, you can increase ba7ery life by reducing the LCD screen’s brightness level, or set

the screen time-out to a shorter period.

You might want to try the following to improve your ba7ery life:

● Change WiFi standby, range, bandwidth, and info display se7ings from the web user

interface on page 39

● Change display se7ings from the web user interface on page 48

Troubleshooting third-party power adapters and USB cables

The power adapter and USB cable that you use with your mobile hotspot must meet certain

standards to provide su4icient power for mobile hotspot charging and operation. Many third-

party power adapters and USB cables can't deliver enough power to operate and charge the

mobile hotspot at the same time. If your mobile hotspot has problems when connected to a

speci5c power adapter or USB cable, the adapter or cable probably doesn't deliver enough

power for your mobile hotspot.

O4icial NETGEAR power adapters are either Quick Charge 2.0-certi5ed or Quick Charge

3.0-certi5ed (depending on region). NETGEAR cannot guarantee the performance of speci5c

Nighthawk M7 NETGEAR

Figure 10.Nighthawk M7 factory reset button

third-party power adapters or USB cables with your mobile hotspot. However, high quality third-

party power adapters and USB cables that meet the following standards should provide similar

performance to the o4icial NETGEAR parts:

● Quick Charge 2.0 power adapter with USB 3.2 Type-A to Type-C cable

● Quick Charge 3.0 power adapter with USB 3.2 Type-A to Type-C cable

● Quick Charge 4.0 power adapter with USB 3.2 Type-C cable

● USB Power Delivery 3.0 power adapter with USB 3.2 Type-C cable

Factory reset your mobile hotspot

You can reset your mobile hotspot to the factory se7ings. This is useful if you reset the web UI

password (also known as an admin password) and forgot the new password, or if you want to set

up your mobile hotspot in a di4erent way.

To reset your mobile hotspot, use the included SIM card release tool to press and hold the factory

reset bu7on on the side of the mobile hotspot for 5 seconds, then release the bu7on.

NOTE: When you reset your mobile hotspot, any connected devices are disconnected

and must reconnect after the mobile hotspot restarts. A factory reset restores the

mobile hotspot to its default se7ings but does not remove installed eSIMs.

You can also reset your mobile hotspot from the web UI. For more information, see Factory reset

your hotspot from the web UI on page 0.

Nighthawk M7 NETGEAR

Figure 11.Nighthawk 5G M7 Mobile WiFi Hotspot rear

MODEL: MH7150

NETGEAR INTL LTD

Floor 6, Penrose Two,

Penrose Dock, Cork,

T23 YY09, Ireland

IMEI-1: 123456789012345

IMEI-2: 123456789012345

Specifications

This appendix covers the following topics:

● Product information labeling and e-labeling

● Band speci.cations

● WiFi speci.cations

Product information labeling and e-labeling

NOTE: The following illustrations and screenshots are provided for reference purposes

only. The actual product label, information screen and e-labeling information vary by

region and mobile hotspot.

The product information label on the back of the mobile hotspot indicates the speci5c model and

mobile hotspot IMEI.

You can view additional information about the mobile hotspot, including required regulatory e-

labeling from the user interface.

To view the regulatory e-labeling from the mobile hotspot user interface:

1. Power on your mobile hotspot to display the home screen.

Nighthawk M7 NETGEAR

Figure 12.Information screen

2. Press the Power/Navigation bu7on one time to display the WiFi screen, then press it again

to display the information screen (including model number).

3. Press and hold the Power/Navigation bu7on to view the regulatory e-labeling information

(including FCC/IC statements and IDs).

Figure 13. E-labeling screens

Nighthawk M7 NETGEAR

Band specifications

The following table indicates the Nighthawk M7 family mobile band speci5cations.

Table 3.Mobile bands (MH7110-111PAS, MH7150-100PAS)

Technology Band

4G/LTE bands

B1, B2, B3, B4, B5, B7, B12, B13, B14, B17, B25, B26, B28, B30, B38, B41,

B42, B43, B48, B66, B71

5GNR bands

n1, n2, n3, n5, n7, n12, n13, n14, n25, n26, n28, n30, n38, n41, n48, n66,

n70, n71, n77, n78

Table 4.Mobile bands (MH7110-111EUS, MH7110-111APS, MH7150-100EUS, MH7150-100APS)

Technology Band

4G/LTE bands

B1, B2, B3, B4, B5, B7, B8, B18, B19, B20, B25, B26, B28, B38, B40, B41,

B42, B43, B66

5GNR bands n1, n2, n3, n5, n7, n8, n20, n25, n26, n28, n38, n40, n41, n66, n77, n78

Table 5.Mobile bands (MH7110-1TLAUS)

Technology Band

4G/LTE bands

B1, B2, B3, B4, B5, B7, B12, B13, B14, B17, B25, B26, B28, B30, B38, B41,

B42, B43, B48, B66, B71

5GNR bands

n1, n2, n3, n5, n7, n12, n13, n14, n25, n26, n28, n30, n38, n41, n48, n66,

n70, n71, n77, n78

WiFi specifications

WiFi support

● WiFi 802.11a/b/g/n/ac/ax/be, 2x2 MIMO

● 2.4/5 GHz Standalone

Frequency Specifications

Table 6.Frequency specifications (MH7110-111PAS, MH7150-100PAS)

GHz Range

2.4 GHz 2412-2462 MHz

5 GHz 5180-5240 MHz, 5745-5875 MHz

Table 7.Frequency specifications (MH7110-1TLAUS, MH7110-111EUS, MH7110-111APS, MH7150-100EUS, MH7150-100APS)

GHz Range

2.4 GHz 2412-2472 MHz

Nighthawk M7 NETGEAR

GHz Range

5 GHz 5180-5240 MHz

Nighthawk M7 NETGEAR

MH7150-100PAS NETGEAR Nighthawk 5G Mobile Hotspot M7 eSIM or SIM Portable WiFi 7 Router for Travel in 140+ Countries 32 Devices Unlocked 5G/4G LTE 3.6Gbps Speed AT&T, T-Mobile, Verizon MH7150

Product's Documents

User Manual

Specifications

Netgear MH7150-100PAS Questions and Answers

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