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Hearth & Home Technologies • Log Installation Instructions for Duzy • 4660-910 Rev. C • 05/24
INSTALLER:
Leave this manual with party responsible for use and
operation.
OWNER:
Retain this manual for future reference.
Log Sets:
DUZY2LS-18-24, DUZY2LS-30,
DUZY3LS-18-24, DUZY3LS-30,
DUZY5LS-18-24, DUZY5LS-30
Installation
Instructions
WARNING! The positioning of the logs is critical
to the safe and clean operation of this appliance. Soot-
ing and/or other problems may result if the logs are not
properly and rmly positioned on the appliance. Never
add additional logs or embellishments not provided with
the appliance, such as pine cones or vermiculite.
Failure to position the parts in accordance with the dia-
grams below or using parts not specically approved
for this appliance may result in property damage or
personal injury.
Log Set Used on Duzy Model
DUZY2LS-18-24
RB-18-24NI
RB-18-24PI
DUZY3LS-18-24
DUZY5LS-18-24
DUZY2LS-30
RB-30NI
RB-30PI
DUZY3LS-30
DUZY5LS-30
DUZY5LS-18-24 & DUZY5LS-30
DUZY3LS-18-24 & DUZY3LS-30
DUZY2LS-18-24 & DUZY2LS-30
WARNING! This part is designed to be used with
a product that operates with one of the following fuel
sources: liquid propane, natural gas, wood, or wood
pellets. This product and the fuel used to operate this
product, and the products of combustion of such fuel,
can expose you to chemicals including benzene and
carbon black, which are known to the State of California
to cause cancer, and carbon monoxide with is known to
the State of California to cause birth defects and other
reproductive harm. For more information go to: www.
P65Warnings.ca.gov. For a complete list of warnings
and safety instructions for this product, download the
Owner’s Manual at www.hearthnhome.com.
Hearth & Home Technologies • Log Installation Instructions for Duzy • 4660-910 Rev. C • 05/242
1. Install Rear Log #1 on the (2) locating pins on either
side of the grate. See Figure 1. Visually verify the
log is securely placed on the pins and in contact with
the grate. See Figure 2.
Locator Pins
Figure 1 Locator Pins
Rear Log #1
Figure 2 Rear Log #1
Right Log #2
2. Install Right Log #2 on the right front side of the
grate. Slide the log to the rear until touching the
Rear Log #1. Visually verify the log is resting on the
grate. See Figure 3.
Figure 3 Right Log #2
Left Log #3
3. Install the Left Log #3 with its bottom groove resting
on the left side of the grate. Slide the log back until
touching Rear Log #1. Visually check to verify the
log is resting on the grate. See Figure 4.
Figure 4 Left Log #3
4. Install Top Log #4 with the base sitting on Rear Log
#1 and Left Log #3. Visually check to verify Top Log
#4 the log is resting on Rear Log #1 and Left Log #3.
See Figure 5.
Top Log #4
Figure 5 Top Log #4
DUZY2LS-18-24
Item Description Qty.
1 Rear Log 1
2 Right Log 1
3 Left Log 1
4 Top Log 1
IMPORTANT: Remove logs, handling carefully by holding
gently at each end. Gloves are recommended to prevent
skin irritation from ceramic bers. If skin becomes irritat-
ed, wash gently with soap and water.
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Hearth & Home Technologies • Log Installation Instructions for Duzy • 4660-910 Rev. C • 05/24
Top Log #4
Bottom Groove
Left Log #3
Right Log #2
Rear Log #1
1. Install Rear Log #1 on the (2) locating pins on either
side of the grate. See Figure 1. Visually verify the
log is securely placed on the pins and in contact with
the grate. See Figure 2.
Locator Pins
Figure 1 Locator Pins
Figure 2 Rear Log #1
2. Install Right Log #2 on the right front side of the
grate. Slide the log to the rear until touching the
Rear Log #1. Visually verify the log is resting on the
grate. See Figure 3
Figure 3 Right Log #2
3. Install the Left Log #3 with its bottom groove resting
on the right side of the grate bar. Slide the log back
until touching Rear Log #1. Visually check to verify
the log is resting on the grate. See Figure 4.
Figure 4 Left Log #3
4. Install Top Log #4 with the base sitting on Rear Log
#1 and Left Log #3. Visually check to verify Top Log
#4 the log is resting on Rear Log #1 and Left Log #3.
See Figure 5.
Figure 5 Top Log #4
DUZY2LS-30
Item Description Qty.
1 Rear Log 1
2 Right Log 1
3 Left Log 1
4 Top Log 1
IMPORTANT: Remove logs, handling carefully by holding
gently at each end. Gloves are recommended to prevent
skin irritation from ceramic bers. If skin becomes irritat-
ed, wash gently with soap and water.
Hearth & Home Technologies • Log Installation Instructions for Duzy • 4660-910 Rev. C • 05/244
Top Right Log #5Top Left Log #6
Front Left
Log #2
Front Right
Log #3
Top Middle Log #4
Notch
Rear Log #1
1. Install Rear Log #1 on the (2) locating pins on either
side of the grate. See Figure 1. Visually verify the log
is securely placed on the pins and in contact with the
grate. See Figure 2.
Locator Pins
Figure 1 Locator Pins
Figure 2 Rear Log #1
2. Place Front Left Log #2 on left front of grate bar
aligning cutout in bottom of log with grate bar. See
Figure 3.
Figure 3 Front Left Log #2 & Front Right Log #3
3. Place Front Right Log #3 on the right front of grate
bar, aligning cutout in bottom of log with grate bar.
Make sure Front Log #3 touches Rear Log #1. See
Figure 3.
Figure 4 Top Middle Log #4
4. Place Top Middle Log #4 on Rear Log #1. Locate the
middle log against the raised area of rear log and
align notch in front end with grate bar. See Figure 4.
Figure 5 Top Right Log #5 & Top Left Log #6
DUZY3LS-18-24
IMPORTANT: Remove logs, handling carefully by holding
gently at each end. Gloves are recommended to prevent
skin irritation from ceramic bers. If skin becomes irritat-
ed, wash gently with soap and water.
Item Description Qty.
1 Rear Log 1
2 Front Left Log 1
3 Front Right Log 1
4 Top Middle Log 1
5 Top Right Log 1
6 Top Left Log 1
5. Rest Top Right Log #5 on Front Right Log #3.
6. Align Top Left Log #6 with notches on Front Left Log
#2 and Top Middle Log #4. See Figure 5.
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Hearth & Home Technologies • Log Installation Instructions for Duzy • 4660-910 Rev. C • 05/24
Rear Log #1
Front Left
Log #2
Front Right
Log #3
1. Install Rear Log #1 on the (2) locating pins on either
side of the grate. See Figure 1. Visually verify the log
is securely placed on the pins and in contact with the
grate. See Figure 2.
Locator Pins
Figure 1 Locator Pins
Figure 2 Rear Log #1
2. Place Front Left Log #2 on left front of grate bar
aligning cutout in bottom of log with grate bar. See
Figure 3.
Figure 3 Front Left Log #2 & Front Right Log #3
3. Place Front Right Log #3 on the right front of grate
bar, aligning cutout in bottom of log with grate bar.
Make sure Front Log #3 touches Rear Log #1. See
Figure 3.
Figure 4 Top MIddle Log #4
4. Place Top Middle Log #4 on Rear Log #1. Locate the
middle log against the raised area of rear log and
align notch in front end with grate bar. See Figure 4.
Figure 5 Top Right Log #5 & Top Left Log #6
DUZY3LS-30
IMPORTANT: Remove logs, handling carefully by holding
gently at each end. Gloves are recommended to prevent
skin irritation from ceramic bers. If skin becomes irritat-
ed, wash gently with soap and water.
Item Description Qty.
1 Rear Log 1
2 Front Left Log 1
3 Front Right Log 1
4 Top Middle Log 1
5 Top Right Log 1
6 Top Left Log 1
5. Rest Top Right Log #5 on Front Right Log #3.
6. Align Top Left Log #6 with notches on Front Left Log
#2 and Top Middle Log #4. See Figure 5.
Top Middle Log #4
Notch
Top Left Log #6 Top Right Log #5
Hearth & Home Technologies • Log Installation Instructions for Duzy • 4660-910 Rev. C • 05/246
Bottom Right
Log #2
Bottom Left
Log #3
Rear Log #1
Center Right
Log #5
Center Left
Log #4
1. Install Rear Log #1 on the (2) locating pins on either
side of the grate. See Figure 1. Visually verify the
log is securely placed on the pins and in contact with
the grate. See Figure 2.
Locator Pins
Figure 1 Locator Pins
Figure 2 Rear Log #1
2. Place Bottom RIght Log #2 on the right side of the
grate and Bottom Left Log #3 on the left side of the
grate. See Figure 3.
Figure 3 Bottom Right Log #2 & Bottom Left Log #3
Figure 4 Center Left Log #4 & Center Right Log #5
3. Place one end of Center Left Log #4 on Bottom Left
Log #3. Rest other end behind Bottom Right Log #2.
4. Place Center Right Log #5 on top of Bottom Right Log
#2. See Figure 4.
Figure 5 Top Right #6, Top Left #7 & Center Front Log #8
DUZY5LS-18-24
IMPORTANT: Remove logs, handling carefully by holding
gently at each end. Gloves are recommended to prevent
skin irritation from ceramic bers. If skin becomes irritat-
ed, wash gently with soap and water.
5. Rest Top Right Log #6 on Rear Log #1 and Bottom
Right Log #2.
6. Place Top Left Log #7 on Bottom Left Log #3.
7. Place Center Front Log #8 between the rst and sec-
ond grate prongs. See Figure 5.
Item Description Qty.
1 Rear Log 1
2 Bottom Right Log 1
3 Bottom Left Log 1
4 Center Left Log 1
5 Center Right Log 1
6 Top Right Log 1
7 Top Left Log 1
8 Center Front Log 1
Top Left
Log #7
Top Right
Log #6
Center Front
Log #8
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Hearth & Home Technologies • Log Installation Instructions for Duzy • 4660-910 Rev. C • 05/24
Center Left
Log #4
Center Right
Log #5
1. Install Rear Log #1 on the (2) locating pins on either
side of the grate. See Figure 1. Visually verify the
log is securely placed on the pins and in contact with
the grate. See Figure 2.
Locator Pins
Figure 1 Locator Pins
Figure 2 Rear Log #1
2. Place Bottom RIght Log #2 on the right side of the
grate and Bottom Left Log #3 on the left side of the
grate. See Figure 3.
Figure 3 Bottom Right Log #2 & Bottom Left Log #3
Figure 4 Center Left Log #4 & Center Right Log #5
3. Place one end of Center Left Log #4 on Bottom Left
Log #3. Rest other end behind Bottom Right Log #2.
4. Place Center Right Log #5 on top of Bottom Right Log
#2. See Figure 4.
Figure 5 Top Right #6, Top Left #7 & Center Front Log #8
DUZY5LS-30
IMPORTANT: Remove logs, handling carefully by holding
gently at each end. Gloves are recommended to prevent
skin irritation from ceramic bers. If skin becomes irritat-
ed, wash gently with soap and water.
5. Rest Top Right Log #6 on Rear Log #1 and Bottom
Right Log #2.
6. Place Top Left Log #7 on Bottom Left Log #3.
7. Place Center Front Log #8 between the rst and sec-
ond grate prongs. See Figure 5.
Item Description Qty.
1 Rear Log 1
2 Bottom Right Log 1
3 Bottom Left Log 1
4 Center Left Log 1
5 Center Right Log 1
6 Top Right Log 1
7 Top Left Log 1
8 Center Front Log 1
Rear Log #1
Bottom Right Log #2
Bottom Left Log #3
Top Left
Log #7
Top Right
Log #6
Center Front
Log #8
Hearth & Home Technologies • Log Installation Instructions for Duzy • 4660-910 Rev. C • 05/248
Service Parts
DUZY2LS-18-24
Beginning Manufacturing Date:June 2024
Ending Manufacturing Date: Active
Duzy II 18”-24” Log Set
2
1
3
4
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor.
Hearth and Home Technologies does not sell directly to consumers. Provide
model number and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
1 Rear Log 32D0400K
2 Right Log 32D0401K
3 Left Log 32D0402K
4 Top Log 32D0403K
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Hearth & Home Technologies • Log Installation Instructions for Duzy • 4660-910 Rev. C • 05/24
Service Parts
DUZY2LS-30
Beginning Manufacturing Date: N/A
Ending Manufacturing Date: Active
Duzy II 30” Log Set
2
1
3
4
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor.
Hearth and Home Technologies does not sell directly to consumers. Provide
model number and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
1 Rear Log 32D0410K
2 Right Log 32D0411K
3 Left Log 32D0412K
4 Top Log 32D0413K
Hearth & Home Technologies • Log Installation Instructions for Duzy • 4660-910 Rev. C • 05/2410
Service Parts
DUZY3LS-18-24
Beginning Manufacturing Date: May 2024
Ending Manufacturing Date: Active
1
2
3
4
5
6
Duzy III 18”-24” Log Set
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor.
Hearth and Home Technologies does not sell directly to consumers. Provide
model number and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
1 Rear Log SRV32D2118-B
2 Front Left Log SRV32D2117-B
3 Front Right Log SRV32D2116-B
4 Top Middle Log SRV32D2114-B
5 Top Right Log SRV32D2113-B
6 Top Left Log SRV32D2115-B
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Hearth & Home Technologies • Log Installation Instructions for Duzy • 4660-910 Rev. C • 05/24
Service Parts
DUZY3LS-30
Beginning Manufacturing Date: May 2024
Ending Manufacturing Date: Active
1
2
3
4
5
6
Duzy III 30” Log Set
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor.
Hearth and Home Technologies does not sell directly to consumers. Provide
model number and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
1 Rear Log SRV32D2124-B
2 Front Left Log SRV32D2123-B
3 Front Right Log SRV32D2122-B
4 Top Middle Log SRV32D2120-B
5 Top Right Log SRV32D2119-B
6 Top Left Log SRV32D2121-B
Hearth & Home Technologies • Log Installation Instructions for Duzy • 4660-910 Rev. C • 05/2412
Service Parts
DUZY5LS-18-24
Beginning Manufacturing Date:June 2024
Ending Manufacturing Date: Active
1
2
3
4
5
6
7
8
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor.
Hearth and Home Technologies does not sell directly to consumers. Provide
model number and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
1 Rear Log 32D3121K
2 Bottom Right Log 32D3122K
3 Bottom Left Log 32D3123K
4 Center Left Log 32D3124K
5 Center Right Log 32D3125K
6 Top Right Log 32D3126K
7 Top Left Log 32D3127K
8 Center Front Log 32D3128K
Duzy V 18”-24” Log Set
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Hearth & Home Technologies • Log Installation Instructions for Duzy • 4660-910 Rev. C • 05/24
Service Parts
DUZY5LS-30
Beginning Manufacturing Date: N/A
Ending Manufacturing Date: Active
1
2
3
4
5
6
7
8
Duzy V 30” Log Set
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor.
Hearth and Home Technologies does not sell directly to consumers. Provide
model number and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
1 Rear Log 32D3131K
2 Bottom Right Log 32D3132K
3 Bottom Left Log 32D3133K
4 Center Left Log 32D3134K
5 Center Right Log 32D3135K
6 Top Right Log 32D3136K
7 Top Left Log 32D3137K
8 Center Front Log 32D3138K
Hearth & Home Technologies • Log Installation Instructions for Duzy • 4660-910 Rev. C • 05/2414
Hearth & Home Technologies
7571 215
th
Street West, Lakeville, MN 55044
www.hearthnhome.com
Please contact your dealer with any questions or concerns.
For the location of your nearest dealer,
please visit www.hearthnhome.com.
