BG-B20SA
HD Color Video Camera
User Manual
1
Preface:
Thanks for using our HD color video conference camera.
This manual introduces the functions, installation, and operation of the HD camera. Prior
to installation and usage please read the manual thoroughly.
Warning
●Do not expose the camera to rain or moisture
●To reduce the list of electric shock do not remove the cover. Servicing should only be
done by qualified professionals.
●Please use a soft cloth to clean the camera. To prevent damage to the housing avoid
using any corrosive or abrasive cleaners.
Electrical Safety
Installation and operation must conform with local standards.
Caution to transport
Avoid stress, vibration and moisture in transport, storage and installation.
Polarity of power supply
The power supply of the product is ±12V, polarity of the power supply drawing pic 0.1.
Pic 0.4.1 Power plug
Installation Precautions
This camera must be placed on a smooth and level surface
Never power on before installation is completed.
Do not disassemble camera
There are no user-serviceable parts in this camera. Unauthorized disassembly will void
your warranty.
Attention
This camera may be sensitive to electromagnetic fields that can distort the image.
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Content
1. Quick Start Guide ............................................................................................................ 4
1.1 CAMERA INTERFACE EXPLANATION ................................................................................................................. 4
1.2 POWER ON SELF-TEST ................................................................................................................................... 5
1.3 VIDEO OUTPUT .............................................................................................................................................. 5
1.4 BRACKET MOUNTING ......................................................................................................................... 6
2. Product overview .................................................................................................................. 7
2.1 PRODUCT INTRODUCTION ......................................................................................................................... 7
2.1.1 Dimension ...................................................................................................................................... 7
2.1.2 Accessories ................................................................................................................................... 7
2.2 MAIN FEATURES ...................................................................................................................................... 8
2.2.1 Camera performance ..................................................................................................................... 8
2.2.2 Network performance .................................................................................................................... 8
2.2.3 Technical specifications ................................................................................................................. 8
2.2.4 Keyboard Introduction ................................................................................................................. 10
3. Application Instruction ......................................................................................................... 10
3.1 VIDEO OUTPUT ........................................................................................................................................... 10
3.1.1 Power-On Initial Configuration ........................................................................................................... 10
3.1.2 Video output ....................................................................................................................................... 11
3.2 MENU SETTING ....................................................................................................................................... 11
3.2.1 Main menu ......................................................................................................................................... 11
3.2.2 System setting ................................................................................................................................... 12
3.2.2 Camera settings ................................................................................................................................. 12
3.2.3 ZOOM ................................................................................................................................................ 16
3.2.4 Video Format ..................................................................................................................................... 16
3.2.5 VERSION ........................................................................................................................................... 17
3.2.6 RESTORE DEFAULT ......................................................................................................................... 17
4. NETWORK CONNECTION ................................................................................................................................ 18
4.1 Connection Mode .................................................................................................................................. 18
4.2.1 Web client .................................................................................................................................... 20
4.2.2 Preview ............................................................................................................................................ 21
4.2.4 Configuration ................................................................................................................................... 21
4.2.5 Video configuration ......................................................................................................................... 22
4.2.6 Network configuration ..................................................................................................................... 24
4.2.7 System configuration ....................................................................................................................... 24
4.2.8 Logout ............................................................................................................................................. 25
5 Serial communication control ............................................................................................ 25
5.1 VISCA PROTOCOL LIST .......................................................................................................................... 26
5.1.1 Camera return command (Correct) ............................................................................................. 26
5.1.2 Camera control command ............................................................................................................... 26
5.1.3 Inquiry command ............................................................................................................................. 30
5.2 PELCO-D PROTOCOL COMMAND LIST .......................................................................................................... 32
5.3 PELCO-P PROTOCOL COMMAND LIS ............................................................................................................ 32
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6 Camera Maintenance and Troubleshooting ..................................................................... 33
6.1 CAMERA MAINTENANCE ............................................................................................................................. 33
6. Maintenance and Troubleshooting ..................................................................................... 33
6.1 MAINTENANCE ............................................................................................................................................ 33
6.2 TROUBLESHOOTING..................................................................................................................................... 34
7 Warranty ............................................................................................................................ 34
8 Mission Statement ............................................................................................................. 35
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1. Quick Start Guide
1.1 Camera Interface Explanation
Pic 1.1 Back plate
1. HD-SDI interface
2. Audio-IN interface(3.5mm)
3. LAN interface
4. RS485 interface，support VISCA, PELCO-D, PELCO-P protocol
4.1 RS485 D-
4.2 RS485 D+
4.3 RS485 GND
5. Power interface，DC+12V，notes for polarity
5.1 DC+12V negative
5.2 DC+12V positive
6. Power indicator
7. Keyboard
7.1 Zoom In/Right
7.2 Focus -/Down
7.3 Zoom Out/Left
7.4 Focus +/Up
7.5 Menu/Confirm
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1.2 Power on self-test
1) Power on: connect DC12V power supply adapter, and the indicator light will be on.
2) Self-testing: Power on with power indicator light on, camera module will stretch. When the module finishes stretching,
the self-testing is finished.
Note: If you set parking position, when Power on self-test is completed, the camera automatically goes to the parking
position.
1.3 Video output
1) Video output from LAN：
a) Network cable connection port
b) Web page Login:：open your browser and enter 192.168.5.163 in the address bar (factory default); press
Enter to enter into the login page; click on the “player is not installed, please download and install!" and follow
the installation steps for installation. Then enter the username admin and password admin (factory default);
press Enter to access the preview page. Users can carry out PTZ control, video recording, playback,
configuration and other operations.
c) If without image, refer to Chapter 6 Troubleshooting
Pic 1.3.1 Web login page
2) 3G-SDI video output：
a) 3G-SDI video cable connection
b) Connect the camera and the monitor via 3G-SDI video cable; video output is available after camera self-test.
c) If without image, refer to Chapter 6 Troubleshooting
3) HDMI video output：
a) HDMI video cable connection
b) Connect the camera and the monitor via HDMI video cable; video output is available after camera self-test
c) If without image, refer to Chapter 6 Troubleshooting
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1.4 BRACKET MOUNTING
Note: Ceiling or wall mounting brackets should only be installed on sturdy walls rated
to support mounted objects. For safety reason, plasterboard is not recommended.
1) Bracket installation steps
2）Accessories introduction
Note：Mounting brackets should be only installed and maintained by a qualified
technician. The product installation must strictly comply with all local electrical safety
standards.
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2. Product overview
2.1 Product introduction
2.1.1 Dimension
Pic 2.1.1 Camera dimension
2.1.2 Accessories
Accessories
Power adapter
User manual
Warranty card
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2.2 Main Features
2.2.1 Camera performance
This series camera features advanced ISP processing algorithms to provide vivid images with a strong sense of depth, high
resolution and fantastic color rendition. It supports H.264/H.264+ encoding which makes motion video fluent and clear even
with less than ideal bandwidth conditions.
1.Superb high-definition image: It employs 1/2.8-inch high quality CMOS sensor. Resolution is up to 1920x1080 with
frame rate up to 60 fps.
2.Various optical zoom lens: It has 20X optical zoom lens for options,3.3degree~54.7degree,2.9degree~55.4degree lens
for option.
3. Leading Auto focus technology: Leading auto focus algorithm allows fast, accurate and stable auto-focusing.
4. Low noise and High SNR: Low Noise CMOS effectively ensure high SNR of camera video.
Advanced 2D/3D noise reduction technology is also used to further reduce the noise, while ensuring image sharpness.
5.Multi-Format Video Outputs: support HDMI,3G SDI, wired LAN, the 3G-SDI is available for 100m transmission at
1080p60 format.
6.Support Multiple Control Protocol: Support VISCA, PELCO-D, PELCO-P protocols which can also be automatically
recognized. Support VISCA control protocol through IP port.
7.Keyboard: There are up/down/left/right/confirm control key in the back part of the cameras
8.Control Interface: Support RS485, Wired LAN, convenient for remote control after installation
9.Support parking position preset: Camera will run to the parking position after power on (can choose on/off on menu)
10.Wide application: tele-education, lecture capture, Webcasting, Videoconferencing, Tele-training, Tele-medicine,
Interrogation and Emergency command systems.
2.2.2 Network performance
1. Multiple Video compression: Support H.264/H.264+ video compression; Support compression of resolution up to
1920x1080 with frame up to 60 fps.
2. Multiple network protocol: Support ONVIF, RTSP, RTMP protocols and RTMP push mode, easy to link streaming
media server (Wowza, FMS)
2.2.3 Technical specifications
Camera Parameters
Sensor
1/2.8-inch high quality HD CMOS sensor
Effective Pixels
2.07 million;16：9
Video Format
1080P60/50/30/25/59.94/29.97 1080I60/50/59.94 720P60/50/30/25
/59.94/29.97
Optical Zoom
20x Optical Zoom
f＝5.5～110mm
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View Angle
3.3°（tele）～54.7°（wide）
Aperture
F1.6 ～ F3.5
Digital Zoom
X10
Minimum
Illumination
0.5Lux (F1.8, AGC ON)
DNR
2D﹠3D DNR
White Balance
Auto / Manual/ One Push/ 3000K/ 4000K/5000K/6500K
Focus
Auto/Manual
Iris
Auto/Manual
Electronic Shutter
Auto/Manual
BLC
ON/OFF
WDR
OFF/ Dynamic level adjustment
Video Adjustment
Brightness,Color,Saturation,Contrast,Sharpness,B/W mode,Gamma curve
SNR
>55dB
Input/Output Interface
Video Interfaces
LAN, 3G-SDI
Image Code Stream
Dual stream output
Video Compression
Format
H.265, H.264
Control Protocol
VISCA/Pelco-D/Pelco-P； Baud Rate: 115200/9600/4800/2400bps
IP Interface
100M IP port(100BASE-TX);Support VISCA protocol control through IP port.
Network Protocol
RTSP, RTMP, ONVIF, GB/T28181
Power Interface
(DC12V)
Other Parameters
Supply Adapter
Input AC110V-AC220V, output DC12V/1A
Input Voltage
DC12V±10%
Input Current
400mA（Max）
Consumption
4.8W(Max)
Store Temperature
-10℃～+60℃
Store Humidity
20%～95%
Working Temperature
-10℃～+50℃
Working Humidity
20%～80%
Dimension
155.7mmX70mmX70mm
Weight
0.7kg
Working
Environment
Indoor
Remote Operation
(IP)
Remote Upgrade,Reboot and Reset
Accessory
12V/1A power supply,manual,warranty card,installation bracket(option)
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2.2.4 Keyboard Introduction
Menu
Menu and Confirm share the same key - “menu/ok”
Up
In the menu screen, when the cursor is on a particular sub-menu, the cursor will move
up to the selected menu when we press the "up” key.
When it is not on menu screen, it is used as Focus+
Down
In the menu screen, when the cursor is on a particular sub-menu, the cursor will move
up to the selected menu when we press the "down” key.
When it is not on menu screen, it is used as Focus-
Left
In the menu screen, when the cursor is on a particular sub-menu, we can go to the
selected menu by pressing the “left” key.
When it is not on menu screen, it is used as Zoom out.
Right
In the menu screen, when the cursor is on a particular sub-menu, we can go to the
selected menu by pressing the “Right” key.
When it is not on menu screen, it is used as Zoom In.
3. Application Instruction
3.1 Video Output
3.1.1 Power-On Initial Configuration
When first powered on the camera will initiate an auto test. When the lens finishes zoom in/out the auto-testing is finished. If
the preset 0 is set, camera will default to the 0 preset position.
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3.1.2 Video output
1. Network output: connect this product and your computer via network cable, then open the browser and enter the
camera IP address (factory default 192.168.5.163) in the address bar. From the login page enter user name and
password (factory default is “admin” for both). After login you will be taken to the preview page where you will see
the camera image. If you forget your username, password, IP address, you can manually restore the default by the
default setting option in the menu.
2. 3G-SDI output or HDMI output: Connect the monitor with the corresponding video output interface, then the monitor
output image.
3.2 MENU SETTING
3.2.1 Main menu
In normal working mode, press 【MENU】 key to display the menu, using scroll arrow to point at or highlight
the selected items.
LANGUAGE: Language setting, Chinese / English
SETUP: System setting
CAMERA OPTION: Camera setting
LEN OPTION: Len setting
VERSON: camera version setting
Restore Default: Reset setting
[↑↓] Select: for selecting menu
[← →] Change value: for modifying parameters
MENU
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Language English
（Setup）
（Camera）
（Zoom）
（Video Format）
（Version）
（Restore Default）
(Return)
[↑↓]Select [← →]Change Value
[Menu]OK
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[MENU] OK: Press [MENU] to confirm
3.2.2 System setting
Move the pointer to the (Setup) in the Main Menu, click the【MENU】key and enter into the (System Setting) as shown
below,
PROTOCOL:VISCA/Pelco-P/Pelco-D/Auto
Visca ADDR:VISCA=1~7 Pelco-P=1~16(1~16)/Pelco-D = 0~15(0~15)
Baud rate: 2400/4800/9600/115200
RETURN: Return to the former menu (Exit from main menu)
[↑↓] Select: for selecting menu
[← →] Change value: for modify parameters
[MENU] OK: Press [MENU] to confirm
3.2.2 Camera settings
Move the pointer to the (CAMERA) in the Main Menu, click the【MENU】key and enter the (CAMERA) settings
SETUP
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Protocol Auto
Visca Address 1
Visca Address Fix OFF
PELCO-P Address 1
PELCO-D Address 0
Baudrate 9600
Return
[↑↓]Select [← →]Change Value
[Menu]OK
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EXPOSURE: Adjust Exposure setting
COLOR: Adjust color setting
Image: Adjust image setting
Focus: Adjust focus setting
Noise Reduction: Enter into noise reduction
RETURN: Exit menu
[↑↓] Select: for selecting menu
[← →] Change value: to modify parameters
[MENU] OK: Press [MENU] to confirm
1) EXPOSURE SETTINGS
Highlight (EXPOSURE) in the Main Menu and click【MENU】to enter Exposure Settings
MODE: Auto, Manual, Shutter priority, Iris priority and Brightness priority.
EV: On/Off (only available in auto mode)
Compensation level: -7~7 (only available in auto mode when EV is ON)
BLC: ON/OFF for options (only available in auto mode)
Anti-Flicker: OFF/50Hz/60Hz for options (only available in Auto/Iris priority/Brightness priority modes)
Gain limit: 0~15(only available in Auto/ Iris priority /Brightness priority mode)
WDR: Off,1~8
EXPOSURE
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Mode Auto
EV OFF
BLC OFF
Flicker 50Hz
G.Limit 3
WDR 5
Return
[↑↓]Select [← →]Change Value
[Menu]OK
CAMERA
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
（Exposure）
（Color）
（Image）
（Focus）
（Noise Reduction）
Return
[↑↓]Select [← →]Change Value
[Menu]OK
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Shutter priority:1/25,1/30,1/50,1/60,1/90,1/100,1/120,1/180,1/250,1/350,1/500,1/1000,1/2000,1/3000,1/4000,1/6000,
1/10000(only available in Manual and Shutter priority mode)
IRIS priority: OFF,F11.0,F9.6,F8.0,F6.8,F5.6,F4.8,F4.0,F3.4,F2.8,F2.4,F2.0,F1.8(only available in Manual and Iris priority
mode)
BRIGHTNESS: 0~23 (only available in Brightness priority mode)
RETURN: Return to the former menu
[↑↓] Select: for selecting menu
[← →] Change value: for modify parameters
[MENU] OK: Press [MENU] to confirm
2) COLOR SETTING
Highlight (COLOR) in the Main Menu and click【MENU】to enter Color Settings.
WB MODE: Auto,3000K,4000K,5000K,6500K,Manual,One Push
RED GAIN: 0~255(only available in Manual mode)
BLUE GAIN: 0~255(only available in Manual mode)
SATURATION: 60%,70%,80%,90%,100%,110%,120%,130%
Hue: 0~14
AWB Sensitivity: high/middle/low
Color Style: Default, style1~4.
Color temp: high/middle/low
RETURN: Return to the former menu
[↑↓] Select: for selecting menu
[← →] Change value: for modify parameters
[MENU] OK: Press [MENU] to confirm
COLOR
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
WB Mode Auto
Saturation 80%
Hue 7
AWB Sensitivity High
Color style Default
Color temp Low
Return
[↑↓]Select [← →]Change Value
[Menu]OK
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3) IMAGE
Highlight (IMAGE) in the Menu and click【HOME】to enter Image Settings.
Brightness: 0~14
Contrast: 0~14
Sharpness:0~15
Flip-H: On/Off
Flip-V: On/Off
B&W mode: color, black/white
Gamma:default,0.47,0.50,0.52,0.55
DZoom: digital zoom options: On/Off
DCI: Dynamic Contrast: Off,1～8
RETURN: Return to the former menu
[↑↓] Select: for selecting menu
[← →] Change value: for modify parameters
[MENU] OK: Press [MENU] to confirm
4) FOCUS
Move the pointer to the (FOCUS) in the Menu, click the【MENU】and enter the (FOCUS) as follow,
Focus mode: Auto, manual
AF-Zone: Up, middle, down
AF-Sensitivity: High, middle, low
RETURN: Return to the former menu (if it is main menu, means close menu)
[↑↓] Select: for selecting menu
FOCUS
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Focus Mode Auto
AF-Zone Center
AF-Sensitivity Low
Return
[↑↓]Select [← →]Change Value
[Menu]OK
IMAGE
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Brightness 6
Contrast 8
Sharpness 2
Flip-H OFF
Flip-V OFF
B&W-Mode Color
Gamma Default
DZoom OFF
DCI Close
Return
[↑↓]Select [← →]Change Value
[Menu]OK
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[← →] Change value: for modify parameters
[MENU] OK: Press [MENU] to confirm
5) NOISE REDUCTION
Move the pointer to the (NOISE REDUCTION) in the Menu,click the【MENU】and enter the (NOISE REDUCTION) as follow,
2D NOISE REDUCTION: Auto, close, 1~7
3D NOISE REDUCTION: Close,1~8
Dynamic Hot Pixel: Close,1~5
RETURN: Return to the former menu
[↑↓] Select: for selecting menu
[← →] Change value: for modify parameters
[MENU] OK: Press [MENU] to confirm
3.2.3 ZOOM
Highlight (ZOOM) in the Main Menu and click【MENU】to enter Zoom Settings.
Zoom speed: Set the zoom speed for remote controller,1~8
Park Set: ON/OFF
Saving Park: YES/NO
RETURN: Return to the former menu
[↑↓] Select: for selecting menu
[← →] Change value: for modify parameters
[MENU] OK: Press [MENU] to confirm
3.2.4 Video Format
Highlight (Video Format) in the Menu and click【MENU】to enter Video Format settings.
Zoom
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Zoom speed 8
Park Set ON
Saving Park？ NO
Return
[↑↓]Select [← →]Change Value
[Menu]OK
NOISE REDUCTION
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
NR-2D Auto
NR-3D 5
Dynamic Hot Pixel OFF
Return
[↑↓]Select [← →]Change Value
[Menu]OK
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3.2.5 VERSION
Highlight (VERSION) in the Main Menu and click【MENU】to view Version Information.
MCU Version: Display MCU version information
Camera Version: Display camera version information
AF Version: Display the focus version information
RETURN: Return to the former menu (if it is main menu, means close menu)
[↑↓] Select: for selecting menu
[← →] Change value: for modify parameters
[MENU] OK: Press [MENU] to confirm
3.2.6 RESTORE DEFAULT
Highlight (RESTORE DEFAULT) in the Main Menu and click【MENU】to enter Restore Default Settings.
VERSION
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
MCU Version 2.0.0.0 2015-12-18
Camera Version 2.0.0.15 2015-12-18
AF Version 2.0.0.6 2015-12-11
Return
[Menu]OK
VIDEO FORMAT
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
1080P60 1080P50
1080I60 1080I50
1080P30 1080P25
720P60 720P50
720P30 720P25
1080P59.94
1080I59.94
1080P29.97
720P59.94
720P29.97
Return
[↑↓]Select
[Menu] OK
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Restore default: options: yes/no
RETURN: Return to the former menu (if it is main menu, means close menu)
[↑↓] Select: for selecting menu
[← →] Change value: for modify parameters
[MENU] OK: Press [MENU] to confirm
4. Network Connection
4.1 Connection Mode
Direct connection: Connect the camera directly to the computer by using an ethernet cable.
Internet connection mode: Connect the camera and computer to a router or switch and access via the local area
network (LAN).
Note: Ensure power and network connections are secured to prevent video issues caused by poor connection
quality.
The computer must be on the same subnet as the camera to connect successfully. The device will not be accessible
otherwise. The camera default IP address is 192.168.5.163, therefore the computer must be connected to the 192.168.5.x
subnet.
To connect to the camera open the Local Area Connection Properties on the computer.
For Windows users right-click on the internet connection in the lower right corner of the desktop.
Select “Open Network & Internet Settings”.
Select “Change Adapter Options”.
Right-click on your connection (Wi-Fi or Ethernet) and select “Properties”.
Select “Internet protocol version 4 (TCP/IPv4” as shown below and click “Properties”.
RESTORE DEFAULT
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Restore Default? NO
Return
[↑↓]Select [← →]Change Value
[Menu]OK
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For the following steps refer to the diagram below.
Click on the bubble for “Use the following IP address”
In the IP address field enter a non-conflicting IP address on the same subnet as the camera. If there is another device with
the same IP address you will not be able to connect. In the example below we are using 192.168.5.200
In the Subnet mask field enter 255.255.255.0
In the Default gateway field type 192.168.5.1
You can leave the DNS fields blank.
Click OK to apply your settings.
NOTE: When you are finished configuring the camera you will need to return to this screen and click the bubbles for
“Obtain an IP address automatically” and “Obtain DNS server automatically” to restore internet connectivity to your
computer. Also make sure to reconnect any ethernet cables you may have unplugged.
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4.2.1 Web client
1) Web client
Input the IP address 192.168.5.163 of the device in the address filed of browser and click Enter button to access Web
Client login page as pic 4.2.2.
If logging in as administrator (Default: Username – admin / Password – admin), users can preview and set
configuration in the Web Client. If logging in as a normal user (Default Username/Password: user1 or user2), users can
only preview and log out; no option for configuration.
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Pic 4.2.2 Network log in
NOTE: Supported Browsers for WebGUI access include Chrome, Firefox, and Safari.
4.2.2 Preview
After login you will be taken to the default video preview interface. User can control the zoom, focus, snapshot, enlarge, full
screen and position 0 preset set operations etc.
4.2.4 Configuration
Click Configuration to access the device parameters setting page.
Menu
Explanation
Local configure
Including video preview mode, record video packing time, record video storage route settings
etc.
Audio configure
Including audio compressing format, sampling frequency, sampling precision, compressing
code rate settings etc.
Video configure
Including video encoding, video parameters, character-overlapping, character size, video output
setting etc.
Network configure
Including basic parameters, Ethernet, DNS, wireless network setting etc.
Pan Tilt configure
Including basic parameters, system parameters setting etc.
Platform access
configure
Including ONVIF docking switch
System configure
Including equipment property, system time, user management, version update, Reset, Reboot
device settings etc.
1)Local configure
a) Video Preview Mode: user can choose real-time priority or fluency priority. The delay will be small when under
real time priority mode and fluency will be good when under fluency priority mode. Setting based on the user need (Default
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value: real time normal (2), real time best (1), fluency normal (3), fluency good (4) and fluency best (5))
b) Recording video packing time(minute): Set recording video packing time (default is 10, range from 1~120
minutes)
c) Recording/Snapshot file storage route: Set local recording video/snapshot file storage route.(Default
D:\MyIPCam\)
d) Click the Save button to make settings effective.
2)Audio Configuration
a) Switch: Choose to enable the audio or not.
b) Compressing format: Set audio compressing format and the device will reboot automatically after change
(default MP3, PCM, AAC optional)
c) Sampling frequency: Set sampling frequency and the device will reboot automatically after change (default
44100,16000,32000 and 48000 optional)
d Sampling precision: Set sampling precision (default 16bits)
e) Compressing code rate: Set audio compressing code rate (default 64bits, 32,48,96,128bits optional)
f) Click “Save” button and the settings become effective when noting “Saved successfully”
4.2.5 Video configuration
1) Video encoding
a) Code stream: It will call different code stream when setting different video output format. (Main stream and Secondary
stream)
b) Compressing format: Set video compressing format and the device will reboot automatically (Main/Second code
stream default H.264, H.265 optional))
c) Video size: set resolution, then device will restart automatically (Main stream default 1920*1080,1280*720 optional,
Secondary stream default 640 * 320, 320 * 180,1280 * 720 , 1920*1080 optional).
d) Stream Rate control: Set rate control mode, then device will restart automatically (Primary / secondary stream default
variable bit rate, fixed rate is for option).
e) Image quality: Set image quality(default for Primary stream is better image, secondary stream default is bad image.
Best, better, good, bad, worse, worst for optional).
f) Rate (Kb / s): Set the video bit rate (main stream default 4096Kb / s, 64-12288Kb / s optional; secondary stream default
1024Kb / s, 64-10240Kb / s optional).
g) Frame rate (F / S): Set the video frame rate (primary / secondary stream default 25F / S, primary stream 5-30F/S
optional, secondary stream 5-30F / S optional ).
h) Keyframe interval: Set the key frame interval (primary / secondary stream default 75F, primary / stream 1-300F
optional. secondary stream 1-150F optional).
i) Name of Stream: User can revise the name of stream when obtaining RTSP or RTMP stream; main stream (default
live/av0), secondary stream (default live/av1). Note: usually remain the live and revise the parts thereafter.
j) Click on the "Save" button to display the "Save successful" message, then set is to take effect.
2)Flow Post
a) Switch: To turn on or off the main / secondary stream.
b) Protocol: primary / secondary stream are both use RTMP protocol.
c) Host Port: server port number (default 1935,0-65535 optional)
d) Host Address: server IP addresses (default 192.168.5.11)
e) Flow Name: choose a different stream name (live / av0, live / av1 optional).
f) User: Set the username.
g) Password: Set the password.
h) Click on the "Save" button to display the "Save successful" message, then set is to take effect.
3)Video Parameters
Focus:
Focus Mode: set the focus mode (the default auto, manual optional)
Focus range: set the focus range (the default middle, the upper and lower optional)
23
Focus Sensitivity: Set the focus sensitivity (default is low, high, medium optional)
a) Exposure:
Exposure Mode: Set the exposure mode (the default automatic, manual, shutter priority, aperture priority, Brightness priority
optional)
Exposure compensation: Exposure compensation setting is active when it is auto status (default is off).
Exposure compensation value: Set the exposure compensation value, valid when it is set for auto (default 0, -7 to 7
optional).
BLC: Set back light compensation, valid when it is auto status (default is off).
Anti-flicker: Set up anti-flicker mode, valid when status of automatic, aperture or brightness priority (default 50Hz, closed,
60Hz optional).
Gain limit: set the gain limits, auto, active when it is status of aperture or brightness priority (default 3,0-15 optional).
b) Dynamic range: set the dynamic range (default 5, Off, 0-8 optional).
c) Shutter speed: active when it is status of manual or shutter-priority (default 1/100，1/25, 1/30, 1/50, 1/60, 1/90, 1/100,
1/120, 1/180, 1/250, 1/350, 1/500, 1/1000, 1/2000, 1/3000, 1/4000, 1/6000, 1/10000 optional).
d) Aperture value: Set the aperture value, active when it is status of manual or aperture-priority(default F1.8, closed, F11,
F9.6, F8.0, F6.8, F5.6, F4.8, F4.0, F3.4, F2.8, F2.4, F2.0, F1.8 optional).
e) Brightness: Set the brightness value, active when it is a state of brightness priority (default 7,0-23 optional).
f) Color:
White balance modes: Set the white balance mode (the default automatic, 3000K,4000K,5000K,6500K,
manual, One-push optional). Note: Click the “Correction” button when selected the One-push white balance mode.
Red Gain: Set the red gain, effective when it is manual (default 255,0-255 optional).
Blue Gain: Sets the Blue gain, effective when it is manual (default 199,0-255 optional).
Saturation: Set the saturation (default 80%, 60%, 70%, 80%, 90%, 100%, 110%, 120%, 130%, optional).
Color: Set the chrome (default 7,0-14 optional).
Auto white balance Sensitivity: Sensitivity Auto white balance settings (default is low, high, medium
optional).
Red Gain. Set Red Gain. Only effective when white balance mode is manual (default 255, 0~255 optional)
Blue Gain. Set Blue Gain. Only effective when white balance mode is manual (default 255, 0~255 optional)
g) Image:
Brightness: Set the brightness (default 6,0-14 optional).
Contrast: set the contrast (default 8,0-14 optional).
Sharpness: Sets the sharpness value (default 7,0-15 optional).
Black and white mode: Set black and white mode (default color, black/white optional).
Gamma: Gamma value setting (default, 0.45,0.50,0.52,0.55 optional).
Flip Horizontal: Set Flip Horizontal (default Off, On optional).
Flip Vertical: Set vertical flip (default Off, On optional).
h) Noise Reduction:
2D Noise Reduction: Set 2D noise reduction level (default Auto, 1-7 and Off optional).
3D Noise Reduction: Set 3D noise reduction level (default 5,1-8 and Off optional).
Dynamic dead pixel correction: Set Dynamic dead pixel correction (default Off,1-8 optional).
Note: Click the “Refresh” to make revision of the a,b,c,d values become effective in the video.
1) Character-Overlapping
a) Display date and time: Set whether to display the time and date (default display).
B) Show Title: Set whether to display the title (default display).
C) Time font color: Set the time and date font color (default white, black, yellow, red, blue optional).
D) Title font color: Set the title font color (default white, black, yellow, red, blue optional).
E) Moving characters: Set the date, time and title display position, click on the "up, down, left, right" buttons to
move the corresponding character position.
F) Title Content: Set title content (default CAMERA1).
G) Time Content: Set time content (default 1970/01/10 05:36:00)
H) Click on the "Save" button and display the "Save successful" message, then valid
2) Character Size
a) Main stream character size: Set the character size of the display, the device will restart
automatically after changed and saved (default 24,24,16 optional)
b) Secondary stream character size: Set the character size of the display, the device will restart automatically after changed
and saved(default 16,24,16 optional)
Click on the "Save" button to display "Parameter saved successfully" message, set to take effect
3) Video output
a) Output Format: Set the video output format (default
24
1080P60,1080P50,1080P30,1080P25,1080I60,1080I50,720P60,720P50,720P30,720P25,1080P59.94,1080I59.94,1080P
29.97,720P59.94,720P29.97 optional).
b) Click on the "Save" button to display the "Save successful" message, then valid.
Note: Model S-S20/T20 support up to P30 video formats.
4.2.6 Network configuration
1）Network port
a) Data port: set the data port, the device will restart automatically after changed (default 3000,0-65535 optional).
b) Web Port: Set Web port, the device will restart automatically after changed (default is 80,0-65535 is optional).
c) Onvif Port: Set Onvif port, the device will restart automatically after changed (default 2000,0-65535 optional).
d) Soap Port: Set Soap port (default 1936,0-65535 optional).
e) RTMP Port: Set RTMP port (default 1935,0-65535 optional).
f) RTSP Port: Set RTSP port, the device will restart automatically after changed (default 554,0-65535 optional).
g) Visca Port: Set Visca port, the device will restart automatically after changed (default 3001,0-65535 optional).
Click on the "Save" button to display the "Save successful" message, then valid.
2)Ethernet parameters
a) DHCP: Set whether to open to obtain IP automatically. The machine will restart automatically after change (off by default)
b) IP Address: Set the IP address, the device will restart automatically after changes (default 192.168.5.163).
c) Note: Here is the IP address of the web page of the sign-in address
d) Subnet Mask: Set the subnet mask (default 255.255.5.0).
e) Default Gateway: Set the default gateway (default 0.0.0.0).
f) Physical Address: Set the physical address (the parameter is read-only but can not be modified).
Click on the "Save" button to display the "Save successfully" message, then the set is to take effect (Note: To prevent IP
conflicts When modify ).
3)DNS parameters
a) Preferred DNS server: set the preferred DNS server. (Default 0.0.0.0).
b) Alternate DNS server: Alternate DNS server settings. (Default 0.0.0.0).
c) Click on the "Save" button to display the "Save successfully" message, then the set is to take effect.
4)GB28181
a) Enable/disable GB28181
b) Time Synchronization: whether synchronization time is set, you can check
c) Stream Type: stream type setting (the default main stream, secondary stream optional)
d) Sign effective time (in seconds): 3600 Range 5-65535
e) Heartbeat time (seconds): 60 Range 1-65535
f) Register ID: 34020000001320000001
g) Register Username: IPC
h) Register Password: 12345678
i) Equipment ownership: Users can add their own
j) Administrative regions: Users can add their own
k) Alarm Zone: Users can add their own
l) Equipment installation address: Users can add their own
m) Local SIP Port: 5060 Range 0-65535
n) GB28181 Server Address: IP address of the computer
o) Server SIP Port: 5060 Range 0-65535
p) Server ID: 34020000002000000001
q) Click on the "Save" button to display "Parameter saved successfully" message, set to take effect
4.2.7 System configuration
1)Device Properties
a) Device Name: Set the device name (the default Camera1, user can add their own).
b) Device ID: Set the device ID (default 1, Read-Only).
c) System Language: Set the system language (default Simplified Chinese, English optional).
d) Click on the "Save" button to display the "Save successfully" message, then the set is to take effect.
2)System Time
a) Date Format: Set the date format (YYYY-MM-DD default That year - month - day, MM-DD-YYYY namely Month - Day -
Year, DD-MM-YYYY date - month - year Optional).
25
b) Date separator: set the date separator (default '/','.','-' Optional).
c) Time Zone: Set the time zone (default East eight districts, other time zones optional).
d) Time Type: Set the time types (default 24 hours, optional 12 hours).
e) Time setting: Set time mode (to choose the computer time synchronization, NTP server time synchronization, or set
manually).
f) Computer Time: Set the computer synchronization valid.
g) Set the time manually. Click the calendar icon on the right to set the time manually. Effective when set manually.
h) Update interval: Set the NTP server automatic updated time interval. Valid after setting NTP server synchronization
(default one day, 2-10 days Optional).
i) NTP server address or domain name: Set NTP server address or domain name (default time.nits.gov). Valid after setting
NTP server synchronization.
j) NTP Server Port: Sets the NTP server port (default 123). Valid after setting NTP server synchronization.
k) Save. Click on the "Save" button to display the "Save successfully" message, then the set is to take effect.
3)User Management
a) Select users: Set the user type (the default administrator, Common User 1, Common User 2 optional)
b) Username: set the username (Select User Administrator default admin; select a common user1 default user1; to select a
common user 2 default user2; user can modify their own)
c) Password: Set a password (Select User Administrator default admin; select a common user1 default user1; to select a
common user 2 default user2; user can modify their own).
d) Password confirmation: Confirm the input passwords are the same or not.
e) Click on the "Save" button to display the "Save successfully" message, then the set is to take effect.
Note: Please note the case-sensitivity of the username and password.
If login page by a common user’s name and password, one does not have configuration privileges but can only operate to
preview, playback, logoff.
4)Version upgrade
a) MCU version V2.0.0.0 2015-12-18
b) Camera version V2.0.0.16 2015-12-18
c) Focus version V2.0.0.6 2015-12-11
r) Update file:
Click "Browse ..." installation, to select the upgrade file in the pop-up window.
Click on the "Upgrade" button, the upgrade dialog will appear. the device will reboot automatically after update successfully.
(Note: make sure the power and network are connected during the process or the upgrade will fail)
5)Restore factory setting
a) Click on pop-up "Restore Factory Defaults" button and choose “yes” or “no”, then the device will restart automatically and
restore factory setting.
6) Reboot
a) Click on the pop-up "Reboot" button and choose “yes” or “no”, then the device will restart automatically
4.2.8 Logout
Click pop-up “logout” window and choose “yes” or “no”, to choose to logout the present page and return to the user login
page。
5 Serial communication control
Under common working condition, the camera could be controlled through RS232/RS485 interface
(VISCA),RS232C serial parameter are as follows:
Baud rate: 2400/4800/9600/115200 bits / sec; Start bit: 1; data bits: 8; Stop bit: 1; Parity: None.
After power on, the camera first go left, then back to the middle position. Self-test is finished after the zoom moved to the
farthest and then back to the nearest position. If the camera saved 0 preset before, it will be back to that position after
initialization. At this point, the user can control the camera by the serial commands.
26
5.1 VISCA protocol list
5.1.1 Camera return command (Correct)
Ack/Completion Message
Command packet
Note
ACK
z0 41 FF
Returned when the command is accepted.
Completion
z0 51 FF
Returned when the command has been executed.
z = camera address + 8
5.1.2 Camera return command (Wrong)
Error Messages
Command packet
Note
Syntax Error
z0 60 02 FF
Returned when the command format is different or when a
command with illegal command parameters is accepted
Command Not Executable
z0 61 41 FF
Returned when a command cannot be executed due to
current conditions. For example, when commands
controlling the focus manually are received during auto
focus.
5.1.2 Camera control command
Command
Function
Command packet
Note
AddressSet
Broadcast
88 30 01 FF
Address setting
IF_Clear
Broadcast
88 01 00 01 FF
I/F Clear
CommandCancel
8x 21 FF
CAM_Power
On
8x 01 04 00 02 FF
Power ON/OFF
Off
8x 01 04 00 03 FF
CAM_Zoom
Stop
8x 01 04 07 00 FF
Tele(Standard)
8x 01 04 07 02 FF
Wide(Standard)
8x 01 04 07 03 FF
Tele(Variable)
8x 01 04 07 2p FF
p = 0(low) - 7(high)
Wide(Variable)
8x 01 04 07 3p FF
Direct
8x 01 04 47 0p 0q 0r 0s FF
pqrs: Zoom Position
CAM _Focus
Stop
8x 01 04 08 00 FF
Far(Standard)
8x 01 04 08 02 FF
Near(Standard)
8x 01 04 08 2p FF
Far(Variable)
8x 01 04 08 3p FF
p = 0(low) - 7(high)
Near (Variable)
8x 01 04 08 03 FF
Direct
8x 01 04 48 0p 0q 0r 0s FF
pqrs: Focus Position
Auto Focus
8x 01 04 38 02 FF
Manual Focus
8x 01 04 38 03 FF
CAM _Zoom Focus
Direct
8x 01 04 47 0p 0q 0r 0s
0t 0u 0v 0w FF
pqrs: Zoom Position
tuvw: Focus Position
27
CAM_WB
Auto
8x 01 04 35 00 FF
3000K
8x 01 04 35 01 FF
4000k
8x 01 04 35 02 FF
One Push mode
8x 01 04 35 03 FF
5000k
8x 01 04 35 04 FF
Manual
8x 01 04 35 05 FF
6500k
8x 01 04 35 06 FF
CAM _RGain
Reset
8x 01 04 03 00 FF
Manual Control of R Gain
Up
8x 01 04 03 02 FF
Down
8x 01 04 03 03 FF
Direct
8x 01 04 43 00 00 0p 0q FF
pq: R Gain
CAM_ Bgain
Reset
8x 01 04 04 00 FF
Manual Control of B Gain
Up
8x 01 04 04 02 FF
Down
8x 01 04 04 03 FF
Direct
8x 01 04 44 00 00 0p 0q FF
pq: B Gain
CAM_AE
Full Auto
8x 01 04 39 00 FF
Automatic Exposure mode
Manual
8x 01 04 39 03 FF
Manual Control mode
Shutter priority
8x 01 04 39 0A FF
Shutter Priority Automatic Exposure
mode
Iris priority
8x 01 04 39 0B FF
Iris Priority Automatic Exposure mode
Bright
8x 01 04 39 0D FF
Bright mode
CAM_Shutter
Reset
8x 01 04 0A 00 FF
Shutter Setting
Up
8x 01 04 0A 02 FF
Down
8x 01 04 0A 03 FF
Direct
8x 01 04 4A 00 00 0p 0q FF
pq: Shutter Position
CAM_Iris
Reset
8x 01 04 0B 00 FF
Iris Setting
Up
8x 01 04 0B 02 FF
Down
8x 01 04 0B 03 FF
Direct
8x 01 04 4B 00 00 0p 0q FF
pq: Iris Position
CAM_Gain
Reset
8x 01 04 0C 00 FF
Gain Setting
Up
8x 01 04 0C 02 FF
Down
8x 01 04 0C 03 FF
Direct
8x 01 04 0C 00 00 0p 0q FF
pq: Gain Positon
CAM_Bright
Reset
8x 01 04 0D 00 FF
Bright Setting
Up
8x 01 04 0D 02 FF
Down
8x 01 04 0D 03 FF
Direct
8x 01 04 4D 00 00 0p 0q FF
pq: Bright Positon
CAM_ExpComp
On
8x 01 04 3E 02 FF
Exposure Compensation ON/OFF
Off
8x 01 04 3E 03 FF
Reset
8x 01 04 0E 00 FF
Exposure Compensation Amount
Setting
Up
8x 01 04 0E 02 FF
Down
8x 01 04 0E 03 FF
Direct
8x 01 04 4E 00 00 0p 0q FF
pq: ExpComp Position
28
CAM_Back Light
On
8x 01 04 33 02 FF
Back Light
Compensation
Off
8x 01 04 33 03 FF
CAM_NR（2D）
8x 01 04 53 0p FF
P=0-7 0:OFF
CAM_NR（3D）
8x 01 04 54 0p FF
P=0-8 0:OFF
CAM_Gamma
8x 01 04 5B 0p FF
p = 0 – 4
0：Default
1：0.47
2：0.50
3：0.52
4：0.55
CAM_Flicker
8x 01 04 23 00 FF
OFF
8x 01 04 23 01 FF
50HZ
8x 01 04 23 02 FF
60HZ
CAM_Aperture
Reset
8x 01 04 02 00 FF
Aperture Control
Up
8x 01 04 02 02 FF
Down
8x 01 04 02 03 FF
Direct
8x 01 04 42 00 00 0p 0q FF
pq: Aperture Gain
CAM_Memory
Reset
8x 01 04 3F 00 0p FF
p: Memory Number(=0 to 254)
Corresponds to 0 to 9 on the Remote
Commander
Set
8x 01 04 3F 01 0p FF
Recall
8x 01 04 3F 02 0p FF
CAM_LR_Reverse
On
8x 01 04 61 02 FF
Image Flip Horizontal ON/OFF
Off
8x 01 04 61 03 FF
CAM_PictureFlip
On
8x 01 04 66 02 FF
Image Flip Vertical ON/OFF
Off
8x 01 04 66 03 FF
CAM_ColorSaturati
on
Direct
8x 01 04 49 00 00 00 0p FF
P=0-7
0:60%
1:70%
2:80%
3:90%
4:100%
5:110%
6:120%
7:130%
CAM_IDWrite
8x 01 04 22 0p 0q 0r 0s FF
pqrs: Camera ID (=0000 to FFFF)
SYS_Menu
ON
8x 01 04 06 06 02 FF
Turn on the menu screen
OFF
8x 01 04 06 06 03 FF
Turn off the menu screen
IR_Receive
ON
8x 01 06 08 02 FF
IR(remote commander)receive On/Off
OFF
8x 01 06 08 03 FF
IR_ReceiveReturn
On
8x 01 7D 01 03 00 00 FF
IR(remote commander)receive
message via the VISCA
communication ON/OFF
Off
8x 01 7D 01 13 00 00 FF
CAM_SettingReset
Reset
8x 01 04 A0 10 FF
Reset Factory Setting
CAM_Brightness
Direct
8x 01 04 A1 00 00 0p 0q FF
pq: Brightness Position
29
CAM_Contrast
Direct
8x 01 04 A2 00 00 0p 0q FF
pq: Contrast Position
CAM_Flip
OFF
8x 01 04 A4 00 FF
Single Command For Video Flip
Flip-H
8x 01 04 A4 01 FF
Flip-V
8x 01 04 A4 02 FF
Flip-HV
8x 01 04 A4 03 FF
CAM_VideoSystem
Set camera video
system
8x 01 06 35 00 0p FF
P: 0~E Video format
0:1080P60
1:1080P50
2:1080i60
3:1080i50
4:720P60
5:720P50
6:1080P30
7:1080P25
8:720P30
9:720P25
A：1080P59.94
B：1080i59.94
C：720P59.94
D：1080P29.97
E：720P29.97
Pan_tilt Drive
Up
8x 01 06 01 VV WW 03 01 FF
VV: Pan speed 0x01 (low speed) to
0x18 (high speed)
WW: Tilt speed 0x01 (low speed) to
0x14 (high speed)
YYYY: Pan Position
ZZZZ: Tilt Position
Down
8x 01 06 01 VV WW 03 02 FF
Left
8x 01 06 01 VV WW 01 03 FF
Right
8x 01 06 01 VV WW 02 03 FF
Upleft
8x 01 06 01 VV WW 01 01 FF
Upright
8x 01 06 01 VV WW 02 01 FF
DownLeft
8x 01 06 01 VV WW 01 02 FF
DownRight
8x 01 06 01 VV WW 02 02 FF
Stop
8x 01 06 01 VV WW 03 03 FF
AbsolutePosition
8x 01 06 02 VV WW
0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF
RelativePosition
8x 01 06 03 VV WW
0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF
Home
8x 01 06 04 FF
Reset
8x 01 06 05 FF
Pan-tilt LimitSet
Set
8x 01 06 07 00 0W
0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF
W:1 UpRight 0:DownLeft
YYYY: Pan Limit Position(TBD)
ZZZZ: Tilt Limit Position(TBD)
Clear
8x 01 06 07 01 0W
07 0F 0F 0F 07 0F 0F 0F FF
30
5.1.3 Inquiry command
Command
Function
Command packet
Note
CAM_PowerInq
8x 09 04 00 FF
y0 50 02 FF
On
y0 50 03 FF
Off(Standby)
CAM_ZoomPosInq
8x 09 04 47 FF
y0 50 0p 0q 0r 0s FF
pqrs: Zoom Position
CAM_FocusAFModeInq
8x 09 04 38 FF
y0 50 02 FF
Auto Focus
y0 50 03 FF
Manual Focus
CAM_FocusPosInq
8x 09 04 48 FF
y0 50 0p 0q 0r 0s FF
pqrs: Focus Position
CAM_WBModeInq
8x 09 04 35 FF
y0 50 00 FF
Auto
y0 50 01 FF
3000K
y0 50 02 FF
4000K
y0 50 03 FF
One Push Mode
y0 50 04 FF
5000K
y0 50 05 FF
Manual
y0 50 00 FF
6500K
CAM_RGainInq
8x 09 04 43 FF
y0 50 00 00 0p 0q FF
pq: R Gain
CAM_BGainInq
8x 09 04 44 FF
y0 50 00 00 0p 0q FF
pq: B Gain
CAM_AEModeInq
8x 09 04 39 FF
y0 50 00 FF
Full Auto
y0 50 03 FF
Manual
y0 50 0A FF
Shutter priority
y0 50 0B FF
Iris priority
y0 50 0D FF
Bright
CAM_ShutterPosInq
8x 09 04 4A FF
y0 50 00 00 0p 0q FF
pq: Shutter Position
CAM_IrisPosInq
8x 09 04 4B FF
y0 50 00 00 0p 0q FF
pq: Iris Position
CAM_ BrightPosiInq
8x 09 04 4D FF
y0 50 00 00 0p 0q FF
pq: Bright Position
CAM_ExpCompModeInq
8x 09 04 3E FF
y0 50 02 FF
On
y0 50 03 FF
Off
CAM_ExpCompPosInq
8x 09 04 4E FF
y0 50 00 00 0p 0q FF
pq: ExpComp Position
CAM_BacklightModeInq
8x 09 04 33 FF
y0 50 02 FF
On
y0 50 03 FF
Off
CAM_NRLevel(2D) Inq
8x 09 04 53 FF
y0 50 0p FF
P: 2DNRLevel
CAM_NRLevel(3D) Inq
8x 09 04 54 FF
y0 50 0p FF
P:3D NRLevel
CAM_FlickerModeInq
8x 09 04 55 FF
y0 50 0p FF
p: Flicker Settings(0: OFF, 1:
50Hz, 2: 60Hz)
CAM_ApertureInq
8x 09 04 42 FF
y0 50 00 00 0p 0q FF
pq: Aperture Gain
CAM_PictureEffectModeInq
8x 09 04 63 FF
y0 50 00 FF
Off
y0 50 04 FF
B&W
CAM_MemoryInq
8x 09 04 3F FF
y0 50 0p FF
p: Memory number last
operated.
SYS_MenuModeInq
8x 09 06 06 FF
y0 50 02 FF
On
y0 50 03 FF
Off
CAM_LR_ReverseInq
8x 09 04 61 FF
y0 50 02 FF
On
y0 50 03 FF
Off
IR_ReceiveReturn
y0 07 7D 01 04 00 FF
Power ON/OFF
y0 07 7D 01 04 07 FF
Zoom tele/wide
y0 07 7D 01 04 38 FF
AF ON/OFF
y0 07 7D 01 04 33 FF
Camera _Backlight
y0 07 7D 01 04 3F FF
Camera _Memery
y0 07 7D 01 06 01 FF
Pan_titleDriver
CAM_PictureFlipInq
8x 09 04 66 FF
y0 50 02 FF
On
y0 50 03 FF
Off
CAM_ColorSaturationInq
8x 09 04 49 FF
y0 50 00 00 00 0p FF
p: Color Gain setting 0h (60%) to
Eh (130%)
CAM_IDInq
8x 09 04 22 FF
y0 50 0p FF
p: Gamma ID
IR_ReceiveInq
8x 09 06 08 FF
y0 50 02 FF
On
y0 50 03 FF
Off
CAM_BrightnessInq
8x 09 04 A1 FF
y0 50 00 00 0p 0q FF
pq: Brightness Position
CAM_ContrastInq
8x 09 04 A2 FF
y0 50 00 00 0p 0q FF
pq: Contrast Position
CAM_FlipInq
8x 09 04 A4 FF
y0 50 00 FF
Off
y0 50 01 FF
Flip-H
31
y0 50 02 FF
Flip-V
y0 50 03 FF
Flip-HV
CAM_GammaInq
8x 09 04 5B FF
y0 50 0p FF
p: Gamma setting
CAM_VersionInq
8x 09 00 02 FF
y0 50 ab cd
mn pq rs tu vw FF
ab cd : vender ID ( 0220 )
mn pq : model ID ST ( 0950 )
U3（3950）
rs tu : ARM Version
vw : reserve
VideoSystemInq
8x 09 06 23 FF
y0 50 0p FF
P: 0~E Video format
0:1080P60
1:1080P50
2:1080i60
3:1080i50
4:720P60
5:720P50
6:1080P30
7:1080P25
8:720P30
9:720P25
A：1080P59.94
B：1080i59.94
C：720P59.94
D：1080P29.97
E：720P29.97
Pan-tiltMaxSpeedInq
8x 09 06 11 FF
y0 50 ww zz FF
ww: Pan Max Speed
zz: Tilt Max Speed
Pan-tiltPosInq
8x 09 06 12 FF
y0 50 0w 0w 0w 0w
0z 0z 0z 0z FF
wwww: Pan Position
zzzz: Tilt Position
Note:
[X] in the above table indicates the camera address to be operated,【y】=【x + 8】.
Function
Byte1
Byte2
Byte3
Byte4
Byte5
Byte6
Byte7
Up
0xFF
Address
0x00
0x08
Pan Speed
Tilt Speed
SUM
Down
0xFF
Address
0x00
0x10
Pan Speed
Tilt Speed
SUM
Left
0xFF
Address
0x00
0x04
Pan Speed
Tilt Speed
SUM
Right
0xFF
Address
0x00
0x02
Pan Speed
Tilt Speed
SUM
Upleft
0xFF
Address
0x00
0x0C
Pan Speed
Tilt Speed
SUM
Upright
0xFF
Address
0x00
0x0A
Pan Speed
Tilt Speed
SUM
DownLeft
0xFF
Address
0x00
0x14
Pan Speed
Tilt Speed
SUM
DownRight
0xFF
Address
0x00
0x12
Pan Speed
Tilt Speed
SUM
Zoom In
0xFF
Address
0x00
0x20
0x00
0x00
SUM
Zoom Out
0xFF
Address
0x00
0x40
0x00
0x00
SUM
Focus Far
0xFF
Address
0x00
0x80
0x00
0x00
SUM
Focus Near
0xFF
Address
0x01
0x00
0x00
0x00
SUM
Set Preset
0xFF
Address
0x00
0x03
0x00
Preset ID
SUM
Clear Preset
0xFF
Address
0x00
0x05
0x00
Preset ID
SUM
Call Preset
0xFF
Address
0x00
0x07
0x00
Preset ID
SUM
Query Pan
0xFF
Address
0x00
0x51
0x00
0x00
SUM
32
5.2 Pelco-D protocol command list
5.3 Pelco-P protocol command lis
Function
Byte1
Byte2
Byte3
Byte4
Byte5
Byte6
Byte7
Byte8
Up
0xA0
Address
0x00
0x08
Pan Speed
Tilt Speed
0xAF
XOR
Down
0xA0
Address
0x00
0x10
Pan Speed
Tilt Speed
0xAF
XOR
Left
0xA0
Address
0x00
0x04
Pan Speed
Tilt Speed
0xAF
XOR
Right
0xA0
Address
0x00
0x02
Pan Speed
Tilt Speed
0xAF
XOR
Upleft
0xA0
Address
0x00
0x0C
Pan Speed
Tilt Speed
0xAF
XOR
Upright
0xA0
Address
0x00
0x0A
Pan Speed
Tilt Speed
0xAF
XOR
DownLeft
0xA0
Address
0x00
0x14
Pan Speed
Tilt Speed
0xAF
XOR
DownRight
0xA0
Address
0x00
0x12
Pan Speed
Tilt Speed
0xAF
XOR
Zoom In
0xA0
Address
0x00
0x20
0x00
0x00
0xAF
XOR
Zoom Out
0xA0
Address
0x00
0x40
0x00
0x00
0xAF
XOR
Focus Far
0xA0
Address
0x01
0x00
0x00
0x00
0xAF
XOR
Focus Near
0xA0
Address
0x02
0x00
0x00
0x00
0xAF
XOR
Set Preset
0xA0
Address
0x00
0x03
0x00
Preset ID
0xAF
XOR
Clear Preset
0xA0
Address
0x00
0x05
0x00
Preset ID
0xAF
XOR
Call Preset
0xA0
Address
0x00
0x07
0x00
Preset ID
0xAF
XOR
Query Pan
Position
0xA0
Address
0x00
0x51
0x00
0x00
0xAF
XOR
Query Pan
Position
Response
0xA0
Address
0x00
0x59
Value High
Byte
Value Low
Byte
0xAF
XOR
Query Tilt Position
0xA0
Address
0x00
0x53
0x00
0x00
0xAF
XOR
Query Tilt Position
Response
0xA0
Address
0x00
0x5B
Value High
Byte
Value Low
Byte
0xAF
XOR
Query Zoom
0xA0
Address
0x00
0x55
0x00
0x00
0xAF
XOR
Position
Query Pan
Position
Response
0xFF
Address
0x00
0x59
Value High
Byte
Value Low
Byte
SUM
Query Tilt Position
0xFF
Address
0x00
0x53
0x00
0x00
SUM
Query Tilt Position
Response
0xFF
Address
0x00
0x5B
Value High
Byte
Value Low
Byte
SUM
Query Zoom
Position
0xFF
Address
0x00
0x55
0x00
0x00
SUM
Query Zoom
Position
Response
0xFF
Address
0x00
0x5D
Value High
Byte
Value Low
Byte
SUM
33
Position
Query Zoom
Position
Response
0xA0
Address
0x00
0x5D
Value High
Byte
Value Low
Byte
0xAF
XOR
6 Camera Maintenance and Troubleshooting
6.1 Camera Maintenance
1)If camera is not used for long time, please turn off power adapter switch and AC plug.
2)Use soft cloth or tissue to clean the camera cover.
3)Use soft cloth to clean the lens; Use neuter cleanser if bad smeared. No use strong or corrosive cleanser or corrosive
cleanser avoiding scuffing.
6. Maintenance and Troubleshooting
6.1 Maintenance
1) Power off the camera and disconnect the power adapter if it’s not in use for long periods
of time.
2) Use a soft cloth or tissue to clean the camera cover.
3) Wipe it with a soft, dry cloth when cleaning the camera lens. Wipe it gently with a mild
detergent if needed. Do not use strong or corrosive detergents to avoid scratching the lens
and affecting the video quality.
34
6.2 Troubleshooting
1) No video output-
Check whether the camera power supply is connected, the voltage is normal, and the power indicator is lit.
Check whether the camera performed a self-test after restart.
Check whether the bottom of the DIP switch is the normal operating mode
Verify that output cable and display monitor are working properly.
2) Image cuts out-
Verify that output cable and video display are working properly.
3) Image distorts when camera is moving-
Check whether the camera installation position is solid
Check whether there is machinery or objects nearby that could be transmitting vibration to the camera.
4) Remote control does not work-
Verify remote control address is set to 1
Check remote control batteries
Verify the camera is in the normal operating mode
Verify the OSD has been exited. Camera cannot be controlled while the menu is being displayed.
5) Serial port not working-
Verify that camera serial device protocol, baud rate, address is correct
Check whether the control cable is connected properly
Check whether the camera working mode is the normal operating mode
6) Cannot connect to Web UI
Check whether the camera output is being displayed normally.
Check whether the network cable is connected properly(Ethernet port yellow light flashes to indicate normal network
cable connection)
Verify your computer is connected to the same subnet as the camera
7 Warranty
BZBGEAR wants to assure you peace of mind. All BZBGEAR cameras and camera-related products include our
Stress-Free Three-Year Warranty.
For complete warranty information, please visit BZBGEAR.com/warranty.
For questions, please call 1.888.499.9906 or email support@bzbgear.com.
35
8 Mission Statement
BZBGEAR manifests from the competitive nature of the audiovisual industry to innovate while keeping the customer in
mind. AV solutions can cost a pretty penny, and new technology only adds to it. We believe everyone deserves to see, hear,
and feel the advancements made in today’s AV world without having to break the bank. BZBGEAR is the solution for small
to medium-sized applications requiring the latest professional products in AV.
We live in a DIY era where resources are abundant on the internet. With that in mind, our team offers system design
consultation and expert tech support seven days a week for the products in our BZBGEAR catalog. You’ll notice
comparably lower prices with BZBGEAR solutions, but the quality of the products is on par with the top brands in the
industry. The unparalleled support from our team is our way of showing we care for every one of our customers. Whether
you’re an integrator, home theater enthusiast, or a do-it-yourselfer, BZBGEAR offers the solutions to allow you to focus on
your project and not your budget.
All the contents in this manual and its copyright are owned by BZBGEAR. No one is allowed to imitate, copy, or translate
this manual without BZBGEAR’s permission. This manual contains no guarantee, standpoint expression or other implies in
any form. Product specification and information in this manual is for reference only and subject to change without notice.
All rights reserved. No reproducing is allowed without acknowledgement.
