VERSION 1.0, MIN. HW 1.0
A1103 / A1104
Page 2-17
Installation Manual
IP Video Indoor Station
2
INSTALLATION MANUAL
Read these instructions carefully before starting to
use any components. Keep the manual so you can
refer to it at a later date if required. If you hand over
the device to other persons for use, please hand over
the operating manual as well.
You can always find the most up-to-date version
of the installation manual on www.doorbird.com/
support
To make things easier we use the term “device” for
the product “DoorBird IP Video Indoor Station A1101”
and “mobile device” for a smartphone or tablet.
Liability
Every care has been taken in the preparation of this
document. Please inform Bird Home Automation
GmbH of any inaccuracies or omissions. Bird Home
Automation GmbH cannot be held responsible for any
technical or typographical errors and reserves the right
to make changes to the product and manuals without
prior notice. Bird Home Automation GmbH makes
no warranty of any kind with regard to the content
of this document, including, but not limited to, the
implied warranties of merchantability and fitness for
a particular purpose. Bird Home Automation GmbH
shall neither be liable nor responsible for incidental
or consequential damages in connection with the
furnishing, performance or use of this material. This
product is only to be used for its intended purpose.
Equipment Modifications
This equipment must be installed and used in strict
accordance with the instructions given in the
user documentation. This equipment contains
no components that require service by the user.
Unauthorized equipment changes or modifications
will invalidate all applicable regulatory certifications
and approvals.
Symbols used
Caution: Indicates a hazardous situation
which, if not avoided, could result in minor
or moderate injury.
Danger: Indicates a hazardous situation
which, if not avoided, will result in death or
serious injury.
Warning: Indicates a hazardous situation
which, if not avoided, could result in death
or serious injury.
Notice: Indicates a situation which, if not
avoided, could result in damage to property.
Note: Indicates useful information which
helps in getting the most out of the product.
NOTICE
Important: Indicates significant information
which is essential for the product to function
correctly.
IC Statement
This device contains licence-exempt transmitter(s)/
receiver(s) that comply with Innovation, Science
and Economic DevelopmentCanada’s licence-exempt
RSS(s). Operation is subject to the following
two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including
interference that may cause undesired
operation of the device.
The term “IC: “ before the certification/registration
number only signifies that the Industry Canada
technical specifications were met.
This product meets the applicable Industry Canada
technical specifications.
Cet appareil contient des émetteurs / récepteurs
exemptés de licence conformes aux RSS (RSS)
d’Innovation, Sciences etDéveloppement économique
Canada. L’exploitation est autorisée aux
deux conditions suivantes : (1) l’appareil ne doit
pasproduire de brouillage,et (2) l’utilisateur de
l’appareil doit accepter tout brouillage radioélectrique
subi, même si le brouillage est susceptible
d’en compromettre le fonctionnement.
L’émetteur/récepteur exempt de licence contenu dans
le présent appareil est conforme auxCNR
d’Innovation, Sciences et Développement économique
Canada applicables aux appareils radio
exempts de licence.
L’exploitation est autorisée aux deux conditions
suivantes :
1)L’appareil ne doit pas produire de brouillage;
2)L’appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est
susceptible
d’en compromettre lefonctionnement.
This transmitter must not be co-located or operating
in conjunction with any other antenna
ortransmitter. This equipment should be installed and
operated with a minimum distance of
20centimeters between the radiator and your body.
Cet émetteur ne doit pas être Co-placé ou ne
fonctionnant en même temps qu’aucune autre
antenne ouémetteur. Cet équipementdevrait être
installé et actionné avec une distance minimum
de 20 centimètres entre le radiateur et votre corps.
FCC Statement
Changes or modifications not expressly approved by
the party responsible for compliance could void the
user’s authority to operate the equipment.
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
ENGLISH
3
interference to radio communications. However, there
is no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and
receiver.
-- Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
-- Consult the dealer or an experienced radio/TV
technician for help
This device complies with part 15 of the FCC rules.
Operation is subject to the following two conditions
(1)this device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired
operation.
This equipment complies with FCC radiation exposure
limits set forth for an uncontrolled environment. This
equipment should be installed and operated with
minimum distance 20cm between the radiator & your
body.
Please observe the warnings and safety instructions in
our accompanying booklet:
https://www.doorbird.com/downloads/warnings.pdf
4
COMPONENTS
1x Device 1x Drilling template
1x Power supply unit (mains adaptor)
with up to four country-specific
adaptors
1x LAN Kabel
Small parts
3x Screw connection
terminal plugs
1x Quickstart guide
with Digital Passport
1x Installation manual
DEVICE
A1103 front A1104 front
1) Gorilla
®
Glass
2) Touch Display
3) Button ”Hide icons“
4) Microphone
5) Button ”Enable listen and talk“
1x Mounting bracket
8
9
10
11
2
1
3
5
6
4
8
9
10
11
2
1
3
7
5
6
4
7
6) Button ”Open door“
7) Button ”Favourite“
8) Button ”Device selection“
9) Button ”Menu“
10) Button ”Mute“
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5
A1103 & A1104 back
12) Speaker
Large-sized broadband speaker
13) Screw connection terminal
14) Mounting points
To mount the device on the mounting bracket
15) Setup button (SET)
of the device, to e.g. configure the WiFi interface
of the device using the DoorBird App
16) Diagnostic-LEDs
To visualize the current status of the device
12
13
14
15
16
VIDEOS
Need help with the installation? Be sure to watch our installation videos which can be found on www.doorbird.
com/support
Each individual step of the installation is clearly documented in the videos.
INSTALLATION
All the steps below should be carried out carefully by a competent adult, taking into consideration any applicable
safety regulations. Please contact us directly or seek the advice of a competent specialist.
Please ensure that all wires used for the installation are undamaged along their entire length and
approved for this type of use.
Network speed and network components
Please ensure that the upload speed of your Internet connection is at least 0.5 Mbps. The user experience is only
as good as your network speed, network stability and quality of your network components, such as your Internet
Router and WiFi access points or WiFi repeaters. Please also make sure that your network components are no
older than two years, have been manufactured by a well-known manufacturer, and have the latest firmware
installed.
Should these requirements not be fulfilled, it may occur, for example, that the performance of audio and video is
poor or push notifications are delayed or do not arrive on your smartphone or tablet at all.
Requirements:
High-speed Internet (via landline): DSL, cable or optical fibre
Network: Ethernet, with DHCP
6
INSTALLATION EXAMPLES
One indoor station via network cable
Three indoor stations via network cable
Electric door or gate opener. Can be secured
via DoorBird I/O Door Controller if
required
(remote safety relay)
DoorBird IP Video Door Station
Storey-call button
Indoor Station
One indoor station via WiFi
Three indoor stations via WiFi
Network cable 2-wire-cable
Seperate
power supply
15 V DC, 1 A
Seperate
power supply
12 V DC, 1 A
Power over Ethernet (PoE) Switch
Router with High-speed Internet, DHCP
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7
1
SWITCHING OFF POWER
Switch off the power to all wires leading to
the assembly location, i.e. the door chime,
electric door opener, power supply unit,
PoE-Switch/ PoE-Injector etc.
160 cm
63.00 in
130 cm
51.18 in
The device is designed for
indoor-use only.
Recommended installation height:
160 cm / 63 in
Recommended installation height for
people with impairments / disabilities:
130 cm / 51 in
2
DISMANTLING THE EXISTING
INDOOR STATION
Should there already be an indoor station on the wall,
please remove it.
3
DETERMINING THE ASSEMBLY LOCATION
If there is no hollow-wall box at the assembly location: Press the drilling template of the device against the wall
or ceiling at the desired installation site and mark the drill holes with a pencil. Remove the drilling template
again. Ensure that no cables are to be found in the wall or ceiling behind the boreholes.
Flush mounting
The mounting bracket may be used in connection
with a standard 68 mm (2.68 in) hollow-wall box,
which means you do not have to drill separate
holes into the wall: You can use the existing screw
holes of the hollow-wall box and skip STEP 4.
If you want to replace an existing A1101
indoor station, you can also use the existing
drill holes.
8
OPTION 1
Network cable (recommended, maintenance free)
Install a network cable (which is plugged into a network switch / router
with Internet access) from the inside of your building to the assembly
location. The network cable between the assembly location and the
network switch / router can have a maximum length of 80 m/262 ft (IEEE
802.3). If you must span a distance of more than 80 meters/262 feet you
can put a network switch inbetween. Make sure to use a high-quality
Cat.5 network cable or better and with proper shielding (Screened Foiled
Twisted Pair (S/FTP or SFTP)) whereby the shield is connected to the outer
metal shield of the RJ45 plug (8P8C).
If you must drill holes in a wall, insert
screws into a wall or lever up a wall,
ensure that no cables or mains (gas,
water, etc.) are to be found in the wall.
OPTION 2
WIFI 2.4 GHz
When using WiFi please make sure you have a good WiFi signal at the
assembly location of the device. You can increase the WiFi signal by
using so called ”WiFi repeaters“, which can boost your WiFi signal. You
should install such a WiFi repeater close to the assembly location of the
device, typically inside your home and close to the device.
For reasons of network stability, we
principally recommend using a network
cable, as WiFi is sensitive to interference
(range, house walls acting as shields,
reliability of performance, third party WiFi
networks, wireless transmitters causing
interference in the area, etc.).
Surface mounting with Wall Mounting Base (sold separately)
We offer additional a wall mounting base for
installations where the cables run on the surface
of the wall rather than inside the wall.
If you want to replace an existing A1101
indoor station, you can also use the
existing drill holes.
If the wall of the house is not made of wood, you should drill dowel holes
5 mm in diameter in the wall according to the drilling template and then
place the dowels provided into the boreholes.
If the wall of the house is made of wood, dowels are normally not
required. There are special dowels for assembling the device on an
insulating wall, e.g. Fischer insulating dowels.
Please check with your insulating material manufacturer regarding which
dowels they recommend.
5
NETWORK CONNECTION OPTIONS
You can connect the device to the network by either using a network cable or a WiFi 2.4 GHz connection.
If you have only two wires available at
the assembly location, you may use
the ”DoorBird 2-Wire Ethernet PoE+
Converter A1072“, sold separately. It
allows you to transfer network data
(Ethernet) and power (PoE) with a simple
two-wire cable over long distances. For
example, existing buildings with a simple
two-wire bell wire can be equipped with
network technology without having to
retrofit any network cables.
ENGLISH
9
6
PREPARE POWER SUPPLY
The device does not have a battery as power supply, therefore, choose one of the following options.
To power the device via a PoE-Switch (e.g. D-Link DGS-1008P) or PoE-
Injector (e.g. DoorBird Gigabit PoE Injector A1091), use a CAT.5 cable or
higher in accordance with the PoE standard IEEE 802.3af Mode A.
A CAT.5 cable or higher must be used for this purpose, as network
signals can only be transmitted over completely insulated, shielded and
twisted cables. If you use PoE as a source of power, the four wires for
PoE then simultaneously form the data line. The device will not start
if your PoE-Switch/PoE-Injector does not support the PoE Standard
IEEE 802.3af Mode A. Please check www.doorbird.com/poe for known
incompatibilities.
NOTICE
Do not combine the power supply from the power supply unit
(mains adaptor) with the power supply via PoE.
You can find further information about PoE here: www.doorbird.com/
poe
1. Disconnect the PoE-Switch or PoE-Injector from the power
grid.
2. Place the network cable in the installation site of the device.
If you must power more than one device
with one power supply, we recommend
to use a PoE-Switch with PoE Standard
IEEE 802.3af Mode A or an appropriate
DIN rail power supply (see “OPTION 3”).
The provided mains adapter is not
outdoor-ready, it is for indoor-use only.
To power the device using the provided mains adapter, 2 insulated
wires are required. The power supply unit has a 300 cm (9.8 ft) long
cable with two insulated wires. The network connection is then
established via a network cable or alternatively
via WiFi.
NOTICE
Do not plug the power supply unit into the wall socket yet.
Only use the power supply unit (see “OPTION 3”) provided along
with the device, or a DIN-rail power supply unit that you can obtain
from us separately, since this has been specially stabilized electrically
and is equipped with an integrated audio interference reduction
device. Other power supply units may destroy the device or cause poor
transmission quality. The warranty automatically expires if you use a
different power supply unit.
The power supply unit is plugged into a wall socket inside your house
(Step 10), usually where the two wires from your assembly location
come out of the wall in the interior of the house.
OPTION 1
Power supply using the power supply unit (mains adaptor)
The provided mains adaptor is only
capable to power one device. It is not
designed to power multiple devices
simultanously.
If you must power more than one device
with one power supply, we recommend
to use a PoE-Switch with PoE Standard
IEEE 802.3af Mode A or an appropriate
DIN rail power supply (see “OPTION 3”).
OPTION 2
Power supply and network connection using PoE (Power over Ethernet)
10
OPTION 3
Power supply using a DIN rail power supply unit
Alternatively to the mains adapter, we offer DIN rail power supplies in
our online shop, which can be installed by a specialist. The network
connection is then made via a network cable or alternatively via WiFi.
Planning information to power multiple devices with a single DIN rail
power supply unit
You must plan the cabling for the DIN rail power supply of the devices
carefully, if you want to install more than one device in your building
with a single DIN rail power supply unit.
The device has a power consumption of 5 Watt and an input voltage
range from 15 to 48 VDC.
Each cable / wire has a specific load limit and loop resistance and power
loss for physical reasons. The planning of the cabling, maximum number
of devices and power supply depends on this. The following information
will help you to plan the power supply installation in the building.
Please calculate the maximum number of devices and the
power supply carefully, matching to the wire diameter and
cable length. Wrong calculation and installation can lead to
overheating, damage, electrical short and fire.
If shielded cables are used, the shielding should be connected to each
other.
Theoretically (not recommended by us!),
an unshielded, but over the whole length
(max. 80 m/262 ft) twisted bell wire with
two pairs of wires (first twisted pair of
wires: ”T+, T-“, second twisted pair of wires
”R+, R-“) can be used for the network
and PoE transmission as an alternative
to a Cat.5 network cable or better. This is
comparable to a Cat.3 network cable. In
this case, however, we cannot guarantee
the data throughput or the stability
of the network connection and power
supply; this must be measured and
checked on site by qualified personnel
over several hours (network data is
transmitted at high frequency, therefore
a shielded Cat.5 network cable twisted in
pairs or better must normally be used).
The wire diameter is the inner metal
core only, not the inner metal core plus
the jacket.
If you must power more than one device
with one power supply, we recommend
to use a PoE-Switch with PoE Standard
IEEE 802.3af Mode A or an appropriate
DIN rail power supply.
Often more than two wires are available
on-site for the connection of an indoor station. The maximum current can be doubled
to increase the maximum number of installable devices by using two wires for one core.
In this case, the two wires must be twisted at both ends. The applied voltage must not
exceed 48 VDC.
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11
Max. number of indoor stations
Cable length
40
35
30
25
20
15
10
5
0,8 mm
0.031 in
Wire diameter:
0,6 mm
0.024 in
0,5 mm
0.019 in
20 40 60 80 100 120 140 160
65 131 196 262 328 393 459 524
in meter
in feet
INFORMATION FOR PLANNERS OF NEW BUILDINGS
If you know how many devices must be installed and you know the
length of the cables, you can check the following chart to see which
wire diameter is required.
INFORMATION FOR PLANNERS OF EXISTING BUILDINGS
The length of the cables in existing buildings is often unknown and
can only be roughly estimated. The diameter of the wires and the loop
resistance (ohm) are known or at least easy measurable. This makes it
possible to determine the maximum number of devices that can be
connected to a single wire pair.
25
Max. number of indoor stations
Loop resistance (Ohm)
40
35
30
25
20
15
10
5
5 10 15 20
0,8 mm
0.031 in
Wire diameter:
0,6 mm
0.024 in
0,5 mm
0.019 in
0
The following scenario is calculated and
visualized in a chart under the worst-case
scenario that all devices are connected to
the rearmost end of cable in the building.
In practice, the devices are distributed
more or less evenly over the cable length
/ floors.
The following scenario is calculated and
visualized in a chart under the worst-case
scenario that all devices are connected to
the rearmost end of cable in the building.
In practice, the devices are distributed
more or less evenly over the cable length
/ floors.
The loop resistance can easily be
measured by switching off the power
supply on the wires to be measured and
applying a short-circuit to the lines to be
measured on one side and measuring the
resistance on the other side of the wires
with a multimeter.
12
7
ASSEMBLE THE MOUNTING BRACKET (ONLY FOR FLUSH MOUNTING)
8
CONNECTING THE DEVICE
It is possible to connect the cables and wires to the device conveniently and safely via the labelled screw
connection terminal. You can connect all necessary cables and wires to the device now.
NOTICE
Please remove any cables and wires from the connection ports of the device that you do not need.
For easier installation we strongly recommend to
remove the plug from screw connection terminal
while you connect the cables and wires.
Lead all cables and wires you want to connect to
the device through the mounting bracket. Screw the
mounting bracket to the wall.
If you want to replace an existing A1101 indoor
station, you can also use the existing drill holes.
LAN/POE
V-
R2E1
R2E1
R1E2
R1E2
V+
ENGLISH
13
NOTICE
Please take care when connecting the cables and wires. Connecting the cables and wires the wrong way
may damage the device. Wires without insulation material must not protrude out of the screw
connection terminal plugs, it may lead to electrical short and damage the device.
PORT DESCRIPTION
LAN/POE
RJ45 jack to connect the Network coming from the Internet Router/PoE-
Switch/PoE-Injector.
Do not power the device simultaneously via the power supply from
the power
supply unit (mains adaptor) and the power supply via PoE.
E1, E1, E2, E2
E
E
Digital input, max. 0 VDC / VAC, 0 A, e.g. for storey-call button
Please make sure to add no voltage on these ports. Extra voltage may
destroy the device immediately.
R1 R1, R2 R2
REL
REL
Bistable latching relay #1 and relay #2, max. 24 VDC / VAC, 1 A. Security
feature: The relay keeps its state even in the case of loss of power. You can
configure the default state of the relay (open/close) via the DoorBird App. These
ports can be used to connect e.g. an electric door opener or to call an elevator.
The device does not supply power to the connected device. The power supply
for the electric door opener must be installed separately.
15 VDC -
15 to 48 V DC Power supply input, negative pole (-). Please connect the black
wire of the power supply unit (mains adaptor) supplied with this device if you
do not power the device using PoE.
Do not power the device simultaneously via the power supply from
the power supply unit (mains adaptor) and the power supply via PoE.
15 VDC + 15 to 48 V DC Power supply input, positive pole (+). Please connect the red
wire of the power supply unit (mains adaptor) supplied with the device here,
if you do not power the device using PoE.
Do not power the device simultaneously via the power supply from
the power supply unit (mains adaptor) and the power supply via PoE.
14
9
ASSEMBLE THE DEVICE TO THE MOUNTING BRACKET
10
ACTIVATE THE DEVICE
If the device is to be supplied with power by a mains adapter, plug
the power adapter of the device into a wall socket. If the device is to
be powered via PoE, switch on the PoE-Switch/ PoE-Injector which is
connected to the device. If the device is to be powered via DIN-rail power
supply, switch on the DIN-rail power supply.
The Diagnostic-LEDs indicate whether the device is supplied with power.
These LEDs light up in blue color immediately after you have connected the
device to the power supply. The device is now ready for operation.
If the Diagnostic LED does not light up, please check the power supply.
When using a wall-plug power supply and not PoE please check whether
you have connected the positive pole and negative pole to the device
correctly.
Please note that the Diagnostic-LEDs
are different to the Status Bar LEDs. The
LEDs used for the LED Status Bar can
illuminate the Status Bar all-over and in
almost any color.
Hook the device into the lower part of the mounting
bracket.
Fold the device upward until it snaps magnetically into
place on the mounting bracket.
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15
The device is ready for operation (booting up process, any software updates,
etc.) once it has emitted a short diagnosis sound from the integrated
loudspeaker. This may last for up to 5 minutes. Should you not hear a
sound, please check the power supply. When using a wall-plug power
supply and not PoE please check whether you have connected the positive
pole and negative pole to the device correctly.
11
DOWNLOADING AND INSTALLING THE APP
Download the ”DoorBird“ App by Bird Home Automation onto your
mobile device from the Apple App Store or Google Play Store. You can
always find the most up-to-date version of the App manual on www.
doorbird.com/support
If you use WiFi for connecting the device to your Internet Router, first go
to the DoorBird App ”
> WiFi Setup” and follow the instructions.
If you have finished the WiFi setup or have connected the device to
your Internet Router by means of a network cable, go to the DoorBird
App “
> Administration” and log in to the Administration area of the
DoorBird Video Door Station (using the authentication details of the
desired Video Door Station!) you would like to pair the device with (using
the authentication details of the desired Video Door Station!). To pair the
device there, go to “Peripherals >
> Add”.
If you have problems adding the device to the App please check if the
device is online ( www.doorbird.com/checkonline ). If the device is not
online, please check the WiFi or network cable connection again.
The device is designed to be installed in single-family homes, offices
and multi-unit residential dwellings. Ring volume, ring tone etc. can
be configured using the touch screen of the device by the end-user.
All other configuration options like weather station, user credentials,
parental mode (PIN settings) etc. are available for security reasons
protected with administrator credentials through the DoorBird
App, to avoid that residents misconfigure the device accidentially or
intentionally.
DIAGNOSTIC LEDS
You can see if the device is powered by checking the Diagnostic LEDs,
which lights up a immediately after the power is connected.
DIAGNOSTIC SOUNDS
After around one minute, the device emits brief
diagnostic sounds after it has been connected to
power supply / network / internet.
16
The device does not power up
If the device is to be supplied with power by a
mains adapter, plug the power adapter of the
device into a wall socket. If the power adapter
was already plugged into a wall socket,
check if the cables and wires are correctly
connected to the screw connection terminal.
In most cases, removing the cable and wires
from the screw connection terminal plug and
reconnecting them to the screw connection
terminal plug helps (loose contact). If you are
powering more than one device simultanously
with one mains adapter, check if the mains
adapter is able to deliver enough power over
the full cable length.
If the device is to be powered via PoE, switch
on the PoE-Switch/ PoE-Injector which is
connected to the device. If the PoE-Switch/
PoE-Injector was already switched on, check if
the cables and wires are correctly connected
screw connection terminal. In most cases,
removing the cable and wires from the screw
connection terminal plug and reconnecting
them to the screw connection terminal plug
helps (loose contact). If the problem still exists,
please check if your PoE-Switch / PoE Injector
supports the PoE Standard IEEE 802.3af Mode
A, see also www.doorbird.com/poe
If the device is to be supplied with power by a
DIN-rail power supply, switch on the DIN-rail
power supply If the DIN-rail power supply was
already switched on, check if the cables and
wires are correctly connected to the screw
connection terminal. In most cases, removing
the cable and wires from the screw connection
terminal plug and reconnecting them to the
screw connection terminal plug helps (loose
contact). If you are powering more than one
device simultanously with one DIN-rail power
supply, check if the DIN-rail power supply is
able to deliver enough power over the full
cable length.
The device does not connect to network via
WiFi (”No Network“ diagnosis sound)
In most cases, your WiFi signal is weak. Please
perform the WiFi Setup again using the
DoorBird App.
You can increase the WiFi signal by using so
called ”WiFi repeaters“, which can boost your
WiFi signal. You should install such a WiFi
repeater close to the assembly location of the
device, typically inside your home and close to
the device.
TROUBLESHOOTING
If the problem still exists, please check if your
WiFi Router / WiFi Access Point does not block
device, e.g. through a MAC address filter.
If the problem still exists, please check if your
WiFi Router / WiFi Access Point has DHCP
turned on and is able to assign an IP address
to the device.
The device does not connect to network
via network cable (”No Network“ diagnosis
sound)
In most cases, removing the cable and wires
from the screw connection terminal plug and
reconnecting them to the screw connection
terminal plug helps (loose contact).
If the problem still exists, please check if the
network cable is properly connected to your
router / switch and the network cable is not
broken.
If the problem still exists, please check if your
Router has DHCP turned on and is able to
assign an IP address to the device.
The device does not connect to Internet
(”No Internet“ diagnosis sound)
In most cases, your Internet is down or your
router blocks Internet access for the device.
Please see www.doorbird.com/downloads/
ports.pdf
ENGLISH
17
LEGAL NOTES
General remarks
1. DoorBird is a registered trademark of Bird Home Automation
GmbH.
2. Apple, the Apple logo, Mac, Mac OS, Macintosh, iPad, Multi-
Touch, iOS, iPhone and iPod touch are trademarks of Apple
Inc.
3. Google, Android and Google Play are trademarks of Google,
Inc.
4. The Bluetooth® word mark and logos are registered
trademarks of Bluetooth SIG, Inc.
5. QR Code is a registered trademark of Denso Wave
Incorporated in Japan and other countries.
6. All other company and product names may be trademarks
of the respective companies with which they are associated.
7. We reserve the right to make changes to our products in
the interests of technical advancement. The products shown
may also look different from the products supplied based on
ongoing enhancement.
8. Reproducing or using texts, illustrations and photos from this
instruction manual in any media – even if only in the form of
excerpts – shall only be permitted with our express written
consent.
9. The design of this manual is subject to copyright protection.
We do not accept any liability for any errors or any erroneous
content or printing errors (even in the case of technical
specifications or within graphics and technical sketches).
10. Our products are in compliance with all technical guidelines,
electrical and telecommunications regulations applicable in
Germany, the EU and the USA.
11. Our products and also the components contained therein
(ICs, software, etc.) may only be used for civilian non-military
purposes.
Data privacy and data security
1. For maximum security, the device uses the same encryption
technologies as are used in online banking. For your security,
no port forwarding or DynDNS is used either.
2. The data centre location for remote access over the Internet
by means of an App is obligatory in the EU if the determined
Internet IP-Address location of the device is within the EU.
The data centre is operated in line with the most stringent
security standards.
3. Video, audio and any other surveillance methods can be
regulated by laws that vary from country to country. Check
the laws in your local region before installing and using this
device for surveillance purposes.
If the device is a door-, indoor station or camera:
• In many countries video and voice signal may only be
transmitted once a visitor has rung the bell (data privacy,
configurable in the App).
• Please carry out the mounting in such a way that the
detection range of the camera limits the device exclusively to
the immediate entrance area.
• The device may come with a visitor history and motion sensor.
You can activate/deactivate this function if required.
If necessary, indicate the presence of the device in a suitable
place and in a suitable form.
Please observe any relevant country-specific statutory
regulations concerning the use of surveillance components and
surveillance cameras applicable at the installation site.
Check with the property owner and your house community
if you are allowed to install and use this product. Bird Home
Automation GmbH cannot be held responsible for any miss-
use or miss-configuration of this product, including the
unauthorized opening of a door.
Bird Home Automation cannot be held responsible for
damages caused by improper existing installations or improper
installation.
Software and operating system’s updates (so-called “firmware
updates”) are generally automatically installed on the products
of Bird Home Automation GmbH via Internet, if technically
possible. Automatic firmware updates keep the products‘
software up to date so that they always work reliably, safely and
efficiently. Through further development, features can be added,
extended or slightly changed. Major changes or limitations to
existing features will generally occur if Bird Home Automation
GmbH deems it necessary (e.g. for data protection, data security
or stability reasons, or to keep them up to date). When a firmware
update is available, Bird Home Automation GmbH‘s servers
generally automatically distribute it to all compatible products
connected to the Internet or Bird Home Automation GmbH‘s
servers. This process is gradual and can take several weeks. As
soon as a product receives a firmware update, the system will
be installed and will restart by itself. Installed firmware updates
cannot be undone. Since the products and software of Bird
Home Automation GmbH are not explicitly customer-specific
products, a customer cannot deny an automatic update if
the product is connected to the Internet or to the Bird Home
Automation GmbH’s server.
Publisher
Bird Home Automation GmbH
Uhlandstraße 165
10719 Berlin
Germany
Web: www.doorbird.com
Email: [email protected]
It is possible that these manual still contains typographical errors
or printing errors.The information in this manual will be checked
regularly and corrections will be made in the next version. We accept
no liability for errors of a technical or printing nature and their
consequences.
Part of ASSA ABLOY www.doorbird.com
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